february 8, 2014 us sailing’s 2014 leadership forum yacht club benchmarking and better club...
TRANSCRIPT
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February 8, 2014
US Sailing’s 2014 Leadership Forum
Yacht Club Benchmarking and Better Club Governance
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• Introductions/What is Club Benchmarking?
• How did Pete and I Get Here?
• A Shared Core Belief
• Governance and Why the Facts Matter
• The Yacht Club Business Model
• Benchmark Beverly YC As An Example
• Q&A
Agenda
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Introductions
• VC Beverly YC, Past Club Treasurer, assuming I serve “good time”, I am 7 years into a 10 year sentence
• Day Job at The Gowrie Group/Burgee and One-Design Programs
• Pete is the new Wiz Kid at Club Benchmarking
• Prior to Club Benchmarking -- a little over 2 years of public accounting experience… all accounting questions go to Pete!
• I have no affiliation with CB except for the fact that I think it is great. Will try not to “sell it” to you today but, we need to define what it is and the purpose it serves.
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o Online platform
o Standardized Chart of Accounts for the Club Industry
o Aggregated data from 1,000+ clubs all across North America
o Comprehensive view of Club includes: Finance & Operations Compensation & Benefits Policies & Procedures – Governance, Strategic Planning, and
Member Related Policies
o User-controlled filter allows club to designate which peer set to compare against
o Automated graphical reports deliver keen insight into unique business model and key performance Indicators
What is Club Benchmarking?
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How Did Pete and I Get Here?
Post-2011 Summit → a need for yacht club data and an interest not to
recreate the wheel coupled with a shared common belief:
When you elevate fact over opinion, you get healthier clubs, more
empowered managers, and more strategic boards.
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Elevating Fact Over Opinion Should Be Easy…
Is it?Let’s Look At The Conditions of
Governance at Clubs
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Cross-Fire!
Any politics at your club?
In Business Process & Politics
In Clubs Process & Politics
Our Goal Process & Politics
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The Commodore is Dead, Long Live the Commodore!
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You Say Tomato, I Say…
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Time Flies
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• Churn and transition in the Boardroom
• There is little time to educate and assimilate new Governors
• Board member churn can lead to churn in plans, policies, accounting methods and staff
Conditions of Governance
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Hierarchy of Needs
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Flag Officers’ Hierarchy of Needs
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• Retired corporate executives, small business owners, money managers, stay at home moms and dads, lawyers, doctors, CPAs, teachers, Real Estate Developers, Non-Profit executives
• What are the chances….o There is an innate common view of what Governance is?o There is a collective focus on understanding Governance and
improving our efforts to govern?o There is an ability for the Board to reflect on its own performance…
as opposed to “managing” the Manager, the Chef, the Jr. Sailing Program Director
o Collective Values vs. Individual Values
Everyone on the Same Page
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Poor Governance Great Governance
• What is Governance?• What is the difference between “Poor Governance” and
“Great Governance?”• Who is responsible for recognizing the difference and
closing the gap?• How much time is invested at your club discussing the
spectrum, where your club is on the spectrum and how it continuously moves towards great?
Do We Know What It Is? I’m Learning!
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The Goal
To provide a Fact-Based, Collectively Shared,
Governance Framework that withstands
transition of Board members and integrates the Club
Manager
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• Great Governance starts with Understanding…. o What is the role of Governance o What separates Poor Governance from Great Governanceo The Yacht Club business model – what matters and what doesn’t
• A shared set of facts can help, a lot!
• Enter a common business model for clubs…
Can We Get There From Here?
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Governance
Operating for Today
Mode I
FiduciaryGovernance
Planning for Tomorrow
Mode II
StrategicGovernance
Making Sense & Driving Alignment
Mode III
GenerativeGovernance
Club Benchmarking’sCore Belief
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The Available Cash Model
The Yacht Club Business Model
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• Where does the cash to run the club come from and where does it go?o Separation of Operating and Capital Funds (weakness across
the industry)
o Initiation Fees, Capital Dues/Assessments = Capital Income
o How much Cash is Available to cover fixed operating expenses?
o How much Cash is Available for Capital Investment, Debt Reduction or Increasing Reserves?
The Available Cash Model
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Sources of Cash are Clear, Simple and consistent for all clubs
Membership Dues+ (F&B Net = F&B Rev. – F&B Exp.)+ (Rooms Net = Rooms Rev. – Rooms Exp.)+ (Other Net = Other Op. Rev. – Other Op. Exp.)+ (WF/Yachting Revenue – WF/Yachting Expenses)+ Non-Yachting Sports Revenue
Available Operating Cash = Gross Profit
The Available Cash Model
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Membership Dues
Non-Yachting Sports
Waterfront and Yachting
Net
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Uses of Cash are Clear, Simple and consistent for all clubs
Available Cash- G&A Expenses- Buildings and Maintenance Expenses- Non-Yachting Sports Expenses (Aquatics, Racquets, Fitness)
- Fixed ExpensesNet Available Cash = Operating Bottom Line
The Available Cash Model
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Building Operation & Maintenance
Fixed Charges
G&A
Non-Yachting Sports
Added toReserves
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• There is a common business model amongst Yacht Clubs (and the club industry at large)
• The model is consistent across size and geographic location
• F&B is not a financial driver
• Good Governance = mapping Avail. Cash Uses to Club Values
The Available Cash Model
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Benchmarking Beverly Yacht Club
Marion, Mass.1872
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Welcome, Sailors!
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Where We Sail
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We Race And Cruise: Did I Mention We Race?
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Follow the Dot, That’s the Beverly Yacht Club!
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Summary and Conclusions
• Are you leading your Board with a process driven framework?
• Does your club invoke Fact over Opinion?
• Is the Context centered on the spectrum of Poor to Great Governance?
• Is there a shared view of Great Governance and where your club is on the Poor to Great spectrum?
• Does the Board spend its time on the “big, strategic issues” or the “small, tactical issues”?
• Is there a business model perspective illuminating what matters and what doesn’t financially?
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Thank You
www.clubbenchmarking.com
Ray Cronin [email protected] Conde [email protected]
Peter Gooding [email protected] Cooney [email protected]