features of the restaurant business
TRANSCRIPT
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Features of a
Restaurant Business
CHAPTER 1
Lesson 2
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Restaurant Business
Objectives
By the end of todays session you will be able to identify7 Features of the Restaurant Business
1.
The Concept2. Different Styles of Service
3. The Theme
4. The Design
5. The Menu
6. The Location
7. The Name
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Features of a Restaurant Business
1. The Concept
The first thing a restaurant owner needs to decide whenopening a restaurant is the Concept what type ofrestaurant do they want?
What are the different concepts we discussed in Lesson 1.
Fast Food
Fast Casual Dining
Cafes Pubs
Casual Dining
Buffet
Fine Dining
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ACTIVITY 1
In groups of 3 list 3 different types of foods foreach of the following Restaurant Concepts
1) Fast Food
2) Fast Casual Dining
3) Casual Dining4) Buffet
5) Fine Dining
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Examples of Different Foods for
Different Concepts
Fast Food
1) Burgers 2) Pizza 3) Fried Chicken
Fast Casual Dining
1) Japanese 2) Chinese 3) Indian Casual Dining
1) Steak 2) Mexican 3) Indian
Buffet1) Seafood 2) Indian 3) Asian
Fine Dining
1) French 2) Seafood 3) Steak
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2. Features of Service
Different Restaurant Concepts
with same Food ConceptFor E
xample
Japanese
Indian
Casual Fast Food
Casual Fast Food
Casual Dining
Casual Dining
Buffet
Buffet
Fine Dining
Fine Dining
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FAST CASUAL DINING
Counter Service, No Table service
Usually provide customer with plastic cutlery andpaper plates
The quality of food and prices higher than FastFood Restaurants but cheaper than Casual Dining
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CAFES
Counter Service and Casual Table Service.(Counter Service to place your order and
waiters will serve food and drink to the
table)
Casual Atmosphere
Hot drinks are the main selling items e.g. Coffee and Teas
Cafes provide a limited selection of Cold & Hot Foods,Sandwiches and Pastries
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PUBS & BARS
Counter Service
Casual Atmosphere
Primarily serve Drinks mostly Beers, Secondary
is Food which is simple foods such as burgers,
fish and chips, steak and chips.
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CASUAL DINING
Provides table service in a casual atmosphere
Provide Food and Drinks Menus
Prices are moderate- more than Fast Casual Dining
but less than Fine Dining Restaurants
Popular for Family and Friends to
enjoy a good meal together
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BUFFET DINING
Self Service
Drinks Menu and Drink Service Provided
Waiters Clear Plates and Clean Table
Prices are moderate- more than Fast Casual Dining
but less than Fine Dining Restaurants
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FINE DINING
Provide Full Service
Well Trained Staff (Professional)
Provide good quality foods and wines
Prices are on the high end
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ACTIVITY 2
Working in Pairs refer to Activity 2 provided on
handouts and mark orX for the style ofservice provided for each Restaurant Concept
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SERVICECounterService
TableService
SelfService
CasualAtmosphere
FoodMenu
DrinksMenu
FAST FOOD X X X X
FAST CASUAL X X X X
CAF X
PUB or BAR X
CASUAL DININGX
X
BUFFET X X
FINE DINING X X X
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4. Restaurant Features
The Design
The Design should complement the Concept & Theme
For example
An Italian Casual Restaurant should give the feeling youare in an Italian Restaurant.
An Irish Pub should feel and look like its an Irish Pub A Fine Dining Restaurant should have fine chinaware,
glassware, silver cutlery and usually white table cloths
F F d
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Fast Food
Design
When Designing a Fast Food Restaurant it should include:
A Counter A Kitchen behind the Counter
Tables and Chairs for maximum number of customers
Bathrooms
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Fast Causal Restaurant
Design
When Designing a Fast Food Casual Restaurant it
should include:
A Counter with a display of food for Fast Service
A Kitchen behind the Counter
Tables and Chairs for maximum number of customers
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Caf Design
There are many designs of Cafes but generally they should include; A Service Counter
A display of foods such as Pastries
Tables and Chairs
Coffee Counter
Bathrooms
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Casual Dining Restaurants
Designs
A Bar
Decorations based on the Theme e.g. Mexican,
Indian, Italian
Tables set up for Couples, Small Groups and LargeGroups
Bathrooms
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Buffet Designs
When Designing a Buffet Restaurant it should include:
A Reception Area with Reception Desk
A Bar
Food Stations e.g. Soup, Salads, Meat, Asian, Western, Desserts Space, So that there is no traffic jam when people are selecting
their foods
Tables set up for Couples, Small Groups and Large Groups
Decorations to suit the Theme e.g. Chinese, Christmas
Bathrooms
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Fine Dining
Designs
When Designing a Fine Dining Restaurant it should include:
A Reception Area with Reception Desk Fine Chinaware, Glassware and Silverware (Cutleries)
Wine Display
Very good quality Chairs and Tables
Impressionable Bathrooms
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5. Restaurant Features
The Menu
A good menu should reflect the Concept, Theme
& Design
Example
Thai Food
Casual Restaurant
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ACTIVITY 3
Refer to Activity 3 on your handouts and circle thecorrect answers for the 3 questions about the menu
shown below.
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6. Restaurant Features
The Location
The Location is very important it can make or break a Restaurant.The location should be;
Easy to Find and Access
Parking Safe
Attractive
7 R t t F t
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7. Restaurant Features
The Name
A good restaurant name is easy to remember!Restaurants names can be decided on either
LocationExample SydneyCaf Sydney
Theme
Example Decor is RedRed Sky
MenuExample ChineseChopsticks
Personal Meaning
Example Your Mothers NameMays Kitchen
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What are the 7 Restaurant Features
we have discussed today?
TheConcept
Different Styles
of Service
The Theme
The Menu
The Design
The Location
The Name
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Activity 5- Speaking
Imagine you had $100,000 to start your own Restaurant.What type of Restaurant would you open?
What would be your.
Concept __________________________ Theme ___________________________
Menu (Cuisine) ____________________
Location _________________________
Name ___________________________
Present your answers to the class using the English sentence
structure provided in Activity 5.
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ACTIVITY 6- English Grammar
Present Continuous Tense
Simple Past Tense
Simple Future Tense
Complete the 3 English Grammar exercises by
using the guide provided for you.
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The End..
Have a Lovely Day andRemember to always Smile