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© Copyright 2014 Vivit Worldwide
Faster ROI with ALM Through Education February 4, 2014
© Copyright 2014 Vivit Worldwide
Brought to you by
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Hosted by
Mark Herbert
Vivit Director – Education
HP Software Education SIG Leader
Vivit Arizona Chapter Leader
© Copyright 2014 Vivit Worldwide
Today’s Presenters
Susan Merriman
WW Lead Emerging Technologies
HP Software Education
Michael Cooper
Quality Assurance and Testing Evangelist
HP Software
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 7
Software and solutions that grow with your needs
The HP ALM portfolio
Process standardization, maturity
HP ALM quality center enterprise
edition
For quality teams managing medium-to-
large releases. Largely product/team
focused.
Best in class quality management
Flexible delivery: on-premise, managed service, SaaS
HP ALM
For large organizations and CoE’s managing
many projects and enterprise releases
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 8
HP ALM ecosystem
Defects
Platform Traceability Business views and reporting Process standardization
(i.E. Waterfall, agile)
Extensibility (open apis)
Lab mngt
Test Reqs
Requirements management
Build verification testing
Asset sharing and
reuse
ALM only
UFT SV PC Sprinter
PP&T
Project planning and tracking
Defect management
Ali
Application lifecycle intelligence
ALM only
BUILD
SCM
UFT MOBILE
HP BPT Accelerators
HP Network Virtualization
BPT
SECURITY
Quality Management
Releases Releases and cycles
ALM only
ALM Synchronizer
PPM Project and
Portfolio Mgmt SM CDA Fortify
Agile mngr (SaaS only)
Executive scorecard
IDE
ALM only
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 9
Expand best practices across delivery
Benefits when you upgrade HP Quality Center to
HP ALM
• Manage the application lifecycle
• Single-pane of glass visibility
• Decision Support System
• Flexible methodology support
• Scaling from project to enterprise
• Complete traceability to source
code
• And…Cohesive quality
management
Speed time to market via predictable delivery of applications
Lower application costs via repeatable enterprise application delivery
Achieve business
alignment
Complete traceability
* Through ALM 11.00--development management product integration
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 12
Increase efficiency and productivity
Shared customizations
Asset sharing
Key benefits: share and reuse:
• Requirements
• Manual and automated tests
• Defects
• Reports and filter
Project template sharing
Key benefits: share project templates:
• Update one template and cascade
the changes across projects
• Standardize process across teams
and projects
• Reduce administration costs
• Enable visibility and transparency
with consistent metrics and KPIs
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 13
QA manager
Dev manager
PCOE manager
Performance engineer
Developers\ architects
Business analyst
QA engineer
Project\program mangers
Application
Lifecycle
Intelligence
Application Lifecycle Intelligence (ALI)
Key benefits:
• Connect developers, testers,
business analysts and project
managers using disparate tools
• Gain real-time traceability across
IBM, HP, Microsoft, Agile and
open source ALM tools
• Minimize risk in your application
development projects with
analytics for decision making
across all stakeholders
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 14
Visibility and traceability to the development code and build assets
ALI: link test results to builds
Key benefits:
• Developer tasks, requirements, and defect
issues linked through development lifecycle
• Track developer progress and code
changes against requirements, for better
visibility on project status and risk mitigation
• Development Collaboration (ALI features)
• Plug-in for SCM systems
• Plug-in for build systems
• Traceability to unit tests, coverage, success rate
• Traceability to code changes (# lines, kh)
• Change impact report
• Build success rate
• Build content and coverage
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 15
Improve time to market: deliver applications predictably
Project planning and tracking
Key benefits:
• Define and monitor project milestones
• Dynamically assess health
• Automatically update project
status against milestones
• Embed status into other tools
• Drill down analysis on KPIs
for details
• Reinforces principles to TMMi
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 16
Build verification testing
Lab Management Automation
Key benefits:
• Accelerate your development processes
• Free up resources to perform other tasks
• Improve quality of apps with automated
regression tests
Provision
environment
Deploy test app
Run test cases
Test results
Code check-in Execute build
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 17
ALM server side execution from Jenkins: open source plug-in
Continuous Integration Support
Key benefits:
Supports
• Functional Test Sets
• Performance Test Sets
• Build Verification Suites
Optional
• AUT Environment
Configurations
• HP Continuous Delivery
Automation (CDA)
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 19
What can the upgrade really save me?
Bottom-line hit… reduced or avoided
cost
Top tangible value drivers:
• Reduced IT budget overruns
• Avoided expense on high availability support
• Reduced solution support expense
• Reduced patch/maintenance release expense
• Reduced reporting expense
• Reduced project management expense
• Reduced administration and development of custom
workflows
• Reduced software testing expense
• Reduced development partner expense
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 20
What can the upgrade really save me?
Soft savings…
performance improvement benefits
Top intangible value drivers:
• Improved timeliness ("on schedule")
of product releases
• Improved customer satisfaction
• Improvement in defect remediation during
development cycle
• Reduced post production defects
• Improved development to quality cost ratio
• Improved testing coverage of product portfolio
• Shorter average product release testing
duration
• Improved test organization satisfaction
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 21
Creating a partnership
Connect IT and the business
Benefits
• Increase competitive advantage
• Better service quality
• Higher customer satisfaction
Success factors
• Buy-in from across the organization
• Identify tools and processes that will help
• Speed and raise user adoption of processes and tools
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 22
Your investment in your user’s adoption drives
value
Reduce costs Poorly trained users
require 6x more support
Increase
proficiency Users with access to just-
in-time eLearning spend
more time on critical
tasks
Decrease risk 50% fewer operational
errors when users are
trained
Increase user adoption
!
ROI is directly related to speed of adoption and proficiency of users
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 23
Your redefined workforce
We live in a world of on-demand learning
Where information is:
– available anytime, anywhere
– expected to be easily retrievable, in small amounts
Essentials for enabling productivity
– Every day tasks
– Job role changes
– Fluid workforce
– Changing processes
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 24
What is HP Adoption Readiness Tool
(ART)
It drives software value
realisation, improves
software adoption and
reduces project risk through
the provision of
documentation, training and
performance support to the
user community.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 25
Optimizing value with HP Adoption Readiness
Tool • More efficient operation of
software
• Significant reduction of calls to the
help desk
• Flexible adaptation of aligning
documentation
• Quality Assurance department -
Improved usage of HP Application
Lifecycle Management software
• Improved communications and
tool of choice across all of IT
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 26
HP Adoption Readiness Tool (ART) Learning Styles
How can you take software adoption to the next
level?
Try me Show me
Demo of features
and functions
Step by step hands
on practice
Knowledge checks and
competency tests
Test me
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 27
Content pack(s) from our subject matter experts… to your users
High quality HP best practice content
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 28
From your subject matter experts… to your users
Personalize your content with HP ART Author
Tool
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 29
Like your organization, HP ART is global and
mobile
• We support 33 languages for
content recording and editing
• Available anytime, from most
devices
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Additional education offerings
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 31
We make education accessible
HP Software education offerings
A full continuum of training delivery options
HP Adoption
Readiness Tool
(ART) • Customizable
simulation-based
training by
software
On-site training
• Tailored to your
needs
• At customer’s site,
HP site, or via
Remotely
Web-based
course
• Self-paced
courses taken
whenever
Virtual
instructor-led • Classroom-style
but over the
web
Public training
• Located in large
cities around the
world
• Multiple
customers
present at any
time
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 32
Learn more
Read our experts’ point of view
www.hp.com/go/alm
www.hp.com/software/art
www.hp.com/go/softwareeducation
www.hp.com/go/almblog
www.hp.com/go/hpswEDUblog
Discover Performance Blogs
Meet our Experts
HP Software IT Experts community
Download a FREE trial of
HP ART for ALM
www.hp.com/software/art
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you
Michael Cooper
@qacooper
@HPSoftwareALM
Susan Merriman
om
@HPSoftwareEDU
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