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Faster Pay ments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

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Page 1: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

Faster Payments:

The Good, The Bad and The Ugly

Logo

Sims Propst, SVPSouth State Bank

Gary B. Nesbitt, AAPGNesbitt Consulting

Page 2: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• South State Corporation is the largest bank holding company headquartered in South Carolina

• Recognized by Forbes as #14 in List of Top 100 Largest Banks in America

• Serving the financial needs of customers and communities since 1934

• $14.5 Billion in asset

• 2800 employees

• 165 Locations, 200 ATMs

• States– North Carolina

– South Carolina

– Georgia

– Virginia

SOUTH STATE BANK OVERVIEW

Page 3: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

Our Footprint

In 2017, South State acquired Park Sterling Bank, adding 53 locations to the South State footprint and provided entrance into Virginia.

South State’s footprint extends from Richmond, Virginia to Richmond Hill, Georgia (south of Savannah).

Columbia

GreenvilleCharlotte

Charleston

Richmond

Wilmington

Savannah

Myrtle

Beach

Hilton Head

Raleigh

AtlantaAugusta

Page 4: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

SSB Footprint Market Share

Rank Institution Deposits Market Share

1 Wells Fargo & Co. $ 36.3 20.2%

2 Bank of America Corp. 24.5 13.6

3 BB&T Corp. 22.0 12.2

4 South State Corp. 11.6 6.5

5 First Citizens BancShares Inc. 11.4 6.3

6 SunTrust Banks Inc. 11.1 6.2

8 United Community Banks Inc. 4.5 2.5

7 Synovus Financial Corp. 4.5 2.5

9 Toronto-Dominion Bank 4.1 2.3

10 Regions Financial Corp. 3.3 1.8

Page 5: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

GNesbitt Consulting

• Independent consulting firm specializing in banking and payment activities and issues.

• Our goal is to help financial institutions and companies understand and comply with the myriad payment rules and regulations that govern the payments landscape.

• We help organizations understand and mitigate the risks associated with participating in the various payment systems.

• We help organizations establish payment programs that are efficient, effective and compliant with all appropriate rules and regulations.

Page 6: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• Same-Day ACH

– What’s eligible

– What differentiates a same-day entry from a next day-entry

– How is same-day ACH being rolled out

– Use cases

– The challenges

• The Fed’s Faster Payments Task Force

– Why this group was formed

– The process used – including it’s opportunities and challenges

– Outcomes

– The Governance Framework Formation Team

• What’s out there now

• Where do we go from here?

Agenda

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Page 7: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

Same-day ACH

Page 8: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• Individual Entries of $25,000 and under• All Standard Entry Class (SEC) codes

– Exception• International ACH Transactions (IATs)• Automated Enrollment Entries (ENRs)

• Non-Monetary Entries– Prenotifications – NOCs

• Returns– All Returns can be processed same day– Will not be charged the Same Day fee

What’s Eligible for Same-Day ACH

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Page 9: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• ACH Operator

– Effective Entry Date field ONLY

– All other ACH entries will run as before, next day or for certain credits, 2 days before settlement

• ODFI and Originators

– Effective Entry Date field• Stale dated and invalid values in

this field will also qualify for Same Day processing

– Optional• Company Descriptive Date

• Company Discretionary Data

Identifying Same-day Entries

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Page 10: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

Identifying Same-day Entries

Handling of Effective Entry Dates (EED)

Today’s date: Jan. 02, 2018

Batch EED: 180102

Batch submitted

by 10:30 AM ET

Batch settled 01/02/18, 1:00 PM ET

Same-Day Entry Fee charged

Batch submitted

by 2:45 PM ET

Batch settled 01/02/18, 5:00 PM ET

Same-Day Entry Fee charged

Batch submitted

after 2:45 PM ET

Batch settled 01/03/18, 8:30 AM ET

No Same-Day Entry Fee charged

Talk to your Financial Institution about when they submit files to the ACH Operator if you’re interested in Same-day ACH

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Page 11: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

Implementation Overview

Functionality Phase 1

Sept. 23, 2016

Phase 2

Sept. 15, 2017

Phase 3

March 16, 2018

Transaction Eligibility ($25,000 limit; IAT not

eligible)

Credits only Credits and debits Credits and debits

New Same Day ACH

Processing

Deadlines

10:30 AM ET and

2:45 PM ET

10:30 AM ET and

2:45 PM ET

10:30 AM ET and

2:45 PM ET

New Settlement

Time(s)

1:00 PM ET and

5:00 PM ET

1:00 PM ET and

5:00 PM ET

1:00 PM ET and

5:00 PM ET

ACH Credit Funds

Availability

End of RDFI’s

processing day

End of RDFI’s

processing day

5:00 PM RDFI local

time

These times are for the ODFI, talk to your FI about their deadlines!

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Page 12: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• VERY smooth implementation

• Used primarily for emergency payroll

• Some usage for P-to-P and for B-to-B Just in Time payments

• Volumes were relatively minimal

• No one complains when they get their money early, debits are another matter

Phase 1

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Page 13: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

Volume (Thousands)

PPD CCD CIE WEB CTX

699

344

232

197

47

Value ($ millions)

PPD CCD CIE WEB CTX

665

467

106

147

152

Phase 1Same-day ACH Volume

By SEC Code

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Page 14: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

Phase 2 - Debits

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Page 15: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

C2B

• Bill Pay

• eCommerce

• POS check conversion

• Merchant debit

• Collections

C2C

• Person-to-Person

• Account-to-Account

B2B

•Multiple uses, such as trading partner payments, due-date and late invoice payments

B2C

• Payroll

• Insurance, refunds

The Major Use Cases for Same-Day ACH are Projected to Generate 1.4 Billion Transactions

Over 60% of estimated Same-Day ACH volume comes from existing ACH

C2B = Consumer to BusinessB2B = Business to BusinessC2C = Consumer to ConsumerB2C = Business to Consumer

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Page 16: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

The Big Challenge For Phase 2

• ODFI warrants to each RDFI and ACH Operator that

– Entry is properly authorized

• For an amount that will be due and owing to the Originator from the Receiver on the Settlement Date

• For a sum specified by the Receiver to be paid to the Originator

• Unauthorized Debit Entry

– Debit Entry was initiated for settlement earlier than authorized

Have clear and readily understandable terms for your authorizations

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Page 17: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• Opportunities

– Ability to reach almost every FI with a same-day entry

– JIT issues can be managed more effectively

– Emergency payroll/missed payroll’s can be done

– Returns will be faster, and in many cases same-day

– Look for more Rule updates to same-day going forward

• Challenges– It’s same-day, not real-

time

– Use of the Effective Entry date field can be an issue

– Re-tooling of AP/AR to use same-day is a major job

– The $25,000 limit

– The additional cost, the Fed charges a fee to the ODFI to handle same-day entries

– The cut-off times, especially the further west you go

Opportunities and Challenges

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Page 18: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• NACHA distributed a Request for Comment in Mid-December dealing with updates to Same-day– Increase the $25,000 limit to $100,000

– Add a later deadline, ODFI’s could submit files up to 5:15 PM E. T., RDFI’s would receive files by 6:00, Settlement would be at 6:30

• Fed would need to update the NSS (National Settlement Service to enable this)

– Require availability by 1:00 PM for ALL credit entries

– RFI – concerning weekend and holiday processing

News Flash!

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Page 19: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

Faster Payments Task Force

Sponsored by the Federal Reserve

Page 20: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

State of the Industry

• How did we get to a Faster Payments Focus?– Fed Payments System Improvement Public Consultation Paper,

Sept. 10, 2013

• Set the Fed’s “desired outcomes” for payments in the future and asked for industry feedback

– Strategies for Improving the US Payment System published on Jan. 26, 2015

• Key components of the Fed’s expectations:

– Speed

– Security

– Efficiency

– International

– Collaboration

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Page 21: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• Faster Payment Task Force formed in early 2015– First meeting – June 2015

– Over 300 organizations signed up!!

– Step one – Develop effectiveness Criteria

– Step two – Ask for potential solutions

– Step three – rate those solutions against the effectiveness criteria (QIAT)

– Step four – have the task force react to the ratings

– Step five – Publish part one of the report from the Task Force

– Step six – Review the primary hurdles to successful implementation of a faster payments solution

– Step Seven – Publish a FINAL REPORT

State of the Industry

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Page 22: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

1. Establish a Faster Payments Governance Framework

2. Recommend and establish Faster Payment Rules, standards and baseline requirements

3. Assess the payments regulatory framework and recommend changes

4. Establish an inclusive directory work group to identify and recommend a directory design

5. Enhance Federal Reserve Settlement services

6. Explore and assess the need for the Fed to participate in an operational mode

7. Recommend, develop, and implement fraud detection and reporting systems

8. Develop cross-solution education and advocacy

9. Research gaps in cross-border functionality and interoperability

10. Continue research on emerging technologies

Faster Payments Task ForceFinal Report Findings

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Page 23: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• GFFT – Governance Framework Formation Team– Formed to advance the first objective

– 27 members representing 7 segments

– Three phases –• Design baseline components

• Establish a governance framework

• Operate and evolve that framework

• A Directory Team is being formed

Now What?

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Page 24: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• Primary focus is on P2P Solutions

– Paypal

– FI owned (Chase QuickPay)

– Popmoney

– Venmo

• Social media affiliated platforms

(mostly P-to-P)

Approaches to Faster Payments

Existing solutions and platforms:

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Page 25: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• Zelle

• Real-Time Payments from the Clearing House (RTP)

• VISA and MasterCard Solutions

• Dwolla and others

Current Industry Players

Emerging systems of note:

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Page 26: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• Owned by Early Warning Systems

• EWS owned by 7 large Banks

• Rolled out earlier this year by a number (about 50) of large banks and Credit Unions

• Primary focus – Person to person (P-to-P)

• Key features:– Near real-time if the two F.I.’s signed up with

Zelle

– Will use the debit card rails for outside of network entries

– Credit push network

Zelle

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Page 27: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• The Clearing House product for real-time payments

• Development began in 2013, supported by Vocalink(used by the U.K. Faster Payments program)

• First LIVE transaction happened in Nov. 2017, focusing on B-to-B

• RTP is a new payment rail, not a product

• Two large banking vendors have signed agreements with TCH to offer the service to it’s customers (FIS and Jack Henry)

• TCH hopes to have their network used by 95% of F.I.’s by the end of 2019

RTP

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Page 28: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• Key Features– Credit push network – payments are

irrevocable– Request for Credit– Built on ISO 20022 framework – global

compatibility– Robust messaging capabilities– Immediate acknowledgement of a

transaction– Real-time status on payments– 24/7 365 processing and settlement– Integrated tokenization and directory services

(use of alias’s supported)

RTP (cont.)

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Page 29: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• The networks are working together, somewhat

• VISA Direct & Mastercard Send are the products

• Deposit based products – so credit push like RTP

• Sold as a P-to-P solution or a funds disbursement solution (corporate – for reimbursements, refunds, rebates, payouts, etc.)

• Near real-time – instant payments to all eligible US debit cards or prepaid cards

• Leverages Visa/Mastercard payment security systems

VISA & Mastercard

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Page 30: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

• The claim is we’re behind the rest of the world and we should be a leader, not a follower

• What’s the “demand” for faster or real-time payments?– Payment takeaways from AFP in San Diego:

• 54% think faster is a positive development

• 39% are indifferent

• 7% have a negative view

• The devil’s in the details – it will take significant amounts of time and money to re-tool

• The US market is different than most with many more FI’s and with no mandate the incentive to move to real-time is not that strong

• Real-time WILL happen but expect it to evolve, not be a revolution

Where Do We Go From Here?

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Page 31: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

NACHA’s API Standardization Efforts

• Efforts began in 2017• Group includes banks, credit unions,

processors and software developers • Identified first 5 APIs

• Account Validation*• Account Balance/History • Get Bank Contact Information* • Interoperability • Transaction Status

• Work continues to build out APIs

Page 32: Faster Payments: The Good, The Bad and The Ugly · Faster Payments: The Good, The Bad and The Ugly Logo Sims Propst, SVP South State Bank Gary B. Nesbitt, AAP GNesbitt Consulting

Questions?

Contact [email protected]

(864) [email protected]

(704) 609-4309LinkedIn: http://www.linkedin.com/in/garynesbitt/