fast & lightweight usability testing experiment (flute)
DESCRIPTION
SAP d-code Waterloo March 4, 2014 UX & Usability WorkshopTRANSCRIPT
Wayne Pau/Emerging Technologies (CD&SP)
Simple Usability Testing
2© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Usability&&Testing Anyone can do it. && Everyone should be doing it.
AppStore && Google Play “Ratings”
1x 7x
4.5
What I don’t know…Donald A. Norman Bill Buxton
“We are all designers – because we must be… We manipulate the environment to better to serve our needs.” –
Norman (2004)
“We are NOT all designers…a designer’s approach to creative problem solving is very different from how computer scientist, for
example solve puzzles.” - Bill Buxton(2007)
VS
Everybody is a Designer! Not everybody is Designer!
UXGestalt Psychology Affordances
Index of Difficulty
Fitt’s LawLevels of Abstraction
Ethnography
Heuristic EvaluationInformation Architecture
Likert ScaleMultivariate Testing (MVT)
Wizard of OzGolden Path
Gaze PlotSkeuomorphism10,000 Hours10,000 Hours
What I do know…• I can’t give you:
• 10,000 hrs of UX training (on top of your dev-tasks in 20 mins pres.)
• UX Training & Experience that helps ‘Predict’ User Intents, Reactions & Interactions
• Discern who can or can’t do ‘Design’• Know if your specific ‘Design’ will be ‘Effective’
• What I can give you:
• ‘Method’ to do ‘cheap & effective’ Usability Testing
• ‘Observe’ User Intents, Reactions & Interactions *Much Easier to Do*
• Provide an ‘Opportunities’ for team to act on ‘User Feedback’
if(User+Testing==TRUE){
Project =Great.Success();}
// How to make Great Aps
10© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Simple,Cheap,Effective
Usability&&Testing
11© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Monitor
Couch
Camera
1. User (Bribe: 5x$5 Timmy’s gift card)
2. Video Camera (FREE aka “Borrow”)
3. Room + Sofa (FREE aka “Borrow” again)
4. Snacks ($20 – also @ Timmy’s)
Total $45/mth (effect == “priceless”)
Result (ie. small change)
// Test Every Sprint!Usability
Test
Usability
Test…
Usability
Test
Usability
Test
start ship
*Always* something to Test…
16© 2014 SAP AG or an SAP affiliate company. All rights reserved.
“The Perfect is the enemy of Good”
- Voltaire
User Tested App
Non- User Tested App>
// How it ‘really’ happens
You.CARE(end.USER);
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Thank you
Contact information:
Wayne Pau [[email protected]]Development ArchitectEmerging Technologies (CD&SP)
(http://waynepau.blogspot.ca/)