farmer cooperatives 2001 positioning for performance
DESCRIPTION
Farmer Cooperatives 2001 Positioning for Performance. “Meeting the Needs of our Food Customers”. October 30, 2001 Steve Dunphy, VP Sales Land O’Lakes Dairy Foods. Introduction. My background New to Land O’Lakes V.P. of Sales 20 years consumer products experience - PowerPoint PPT PresentationTRANSCRIPT
Farmer Cooperatives 2001Farmer Cooperatives 2001Positioning for PerformancePositioning for Performance
October 30, 2001Steve Dunphy, VP Sales
Land O’Lakes Dairy Foods
““Meeting the Needs of our Food Customers”Meeting the Needs of our Food Customers”
2
IntroductionIntroduction
My background New to Land O’Lakes
– V.P. of Sales 20 years consumer products experience
– Kellogg, Pillsbury, Procter & Gamble 6 years grocery retail experience
3
IntroductionIntroduction
Very exciting time to be in the Food Industry
There will be clear winners and losers in the near future based on decisions we make as leaders in the food industry.Not a “business as usual” industry
4
IntroductionIntroduction
Consolidating Industry– Fragmented/Inefficient Efficient
What Should That Mean to Us?– Many familiar food companies will cease to exist
• Autos, brewing, retailing, etc.• “Whatever happened to Strohs, Nabisco, Quaker,
Pillsbury?”– Superior financial performance is an imperative
Tremendous opportunity or tremendous threat
5
Customer2000 Sales($ billions)
Grocery% ACV
Kroger/Fred Meyer 45.4 9.8Wal*Mart Super Centers 45.0 9.8Albertson’s 37.5 8.1Safeway 28.9 6.3Ahold 20.3 4.4Delhaize America 14.4 3.1Loblaws 13.3 2.9Winn-Dixie 13.3 2.9Publix 12.9 2.8A & P 10.0 2.2Sub-Total “Top 10” Retail Chains 241.0 52.3%SuperValu 20.3 4.4Fleming 14.6 3.2
Sub-Total “Top 2” Wholesalers 34.9 7.6Total Top Customers 275.9 59.9%Total Grocery ACV 460.6 100.0%
(Source: 2000 Supermarket News)
Retailer ConsolidationRetailer Consolidation
6
Retailer ConsolidationRetailer Consolidation
Drug (60+% ACV)
CVS
Walgreen’s
Rite Aid
Eckerd
Mass (70+% ACV)
Wal*Mart
Kmart
Target
Clubs (99% ACV)
Sam’s
Costco
BJ’s
7
Retailer ConsolidationRetailer Consolidation
Acquisition1. Unilever/Bestfoods2. Kraft/Nabisco3. General Mills/Pillsbury4. Pepsi/Quaker5. Kellogg’s/Keebler6. Campbell’s/?7. Heinz/?8. Hershey/?
Combined Sales$8 B/$8 B$31 B/$8 B$6 B/$6 B$12 B/$ 4 B$6 B/$ 3 B$7 B/ ?$9 B/ ?$4 B/ ?
Is Driving Dramatic Manufacturer Consolidation
8
Retailer ConsolidationRetailer Consolidation
Is driving dramatic food broker consolidation– 3 National Brokers
• Acosta• Advantage• Crossmark
But why is this important?
Sales Agencies
2300
500
1988 2000
Source:ASMC
9
Source: Sandford C. Bernstein & Co.
15.3%
14.0%13.7%
13.2%
10%
11%
12%
13%
14%
15%
16%
% R
etur
n on
Cap
ital S
&P F
ood
Gro
up
1991 2000e 2001e 2002e
It’s Important because...It’s Important because... Retailer Consolidation is resulting in lower returns for
food manufacturers/marketers – Cost of doing business is up– Pricing power is down
10
“I think there needs to be more consolidation among the mid-tier in order to do a better job
of competing with the big boys”
-- Ellen Baras, AnalystBiard and Company
It’s Important Because...It’s Important Because...
Manufacturer Consolidation will continue into the “Mid Cap” arena
11
How to Survive and Prosper?How to Survive and Prosper?
Low cost supplier
Value Added brands
Customer relevance
12
Median Operating Profit Growth(1994 - 1999 CAGR)
8.3%
-1.9%
Unbranded Branded
Source: Swander Pace & Co. Study; GMA data base
BrandsBrands
Why Are Brands Important?– Brands Provide Superior Returns & Profit Growth
Median ROS(1999)
10.5%
1.7%
Unbranded Branded
13
BrandsBrands
“Leading” brands are of the most value
#1 brand earns 20% ROS #2 brand approximately 5%
Source: PIMS Study
14
Customer RelevanceCustomer Relevance
Ultimate Question Can you help a retailer increase some store
sales and profits?
15
Customer RelevanceCustomer RelevanceSales Force Capability:
Partner with top customer toward a common goal Best Practice Sales Organization - P&G
– High performance multi-functional teams• Relationships at all levels• Close to customer
50.3%
39.8%
19.8% 19.4%
11.2% 10.9% 9.3% 7.5% 7.1% 6.7%
PG Kraft Coca-Cola Gen.Mills ConAgra Nestle Pepsi Unilever Pillsbury Nabisco
• Shared risks/commitment• Fully integrated plans
Which Manufacturer Has the Best Sales Force/Customer Team?
Pt.Change vs YAG -0.3 +10.3 +2.2 +0.6 +2.9 -0.9 -1.3 +1.3 -1.1 -2.7
Note: Scores based on % of retailers ranking in top 3Source: Cannondale Survey 2000 and 2001 Power Ranking
16
Customer RelevanceCustomer RelevanceSales Force Capability:
Understanding and utilizing joint profitability models Best Practice Sales Organization - Kraft: offered best
combination of growth and profitability– Basic profitability models to include:
• Promotion analysis30.1%
26.0%
20.5%17.8%
15.1%
11.0%8.2% 8.2% 8.2% 8.2%
Kraft Frito-Lay P&G Nabisco Gen.Mills Pepsi Anheuser-Bush
Coca-Cola ConAgra Nestle
• Pricing• Product mix
Which Manufacturers offer the best combination of growth and profitability?
Note: Scores based on % of retailers ranking in top 3Source: Cannondale Survey 2000 and 2001 Power Ranking
17
Customer RelevanceCustomer RelevanceSales Force Capability:
Ability to understand and sell value added supply services and link business and customers strategies
Best Practice Sales Organization - General Mills & Kraft– Top customers are demanding value added services, I.e. Supply
Chain Management57.6%
34.6%
18.2%
12.0%9.4% 8.9% 8.7% 8.2% 6.8% 6.6%
PG Kraft Gen.Mills Coca-Cola Unilever RalstonPurina
Campbell's Nestle Kimberly-Clark
Conagra
Which Manufacturer Has the Best Supply Chain Management?
Pt.Chg vs YAG --3.1 +10.4 +2.3 +1.8 +2.5 -1.8 -0.4 +2.0 -2.1 -2.6
Note: Scores based on % of retailers ranking in top 3Source: Cannondale Survey 2000 and 2001 Power Ranking
18
Customer RelevanceCustomer RelevanceSales Force Capability:
Ability to analyze and interpret data and translate into actual customer strategies Best Practice Sales Organization - Kraft
– Understand how consumers shop, translates into winning strategies for customers (Kraft Plus program). Understand data linkages innovation and approach33.9%
27.8%
22.9%
17.1%
12.5%
9.7% 8.9% 8.9% 8.1% 7.2% 6.8%
PG Kraft Gen.Mills Coca-Cola Frito-Lay Pepsi ConAgra Nestle Campbell's Nabisco Pillsbury
Which Manufacturer Has the Most Innovative Programs and Approach?
Pt.Chg, vs YAG +2.3 +6.3 +2.6 -4.4 -4.0 -5.5 -2.5 -2.5 +0.5 -2.9 +1.7
Note: Scores based on % of retailers ranking in top 3Source: Cannondale Survey 2000 and 2001 Power Ranking
19
Customer RelevanceCustomer RelevanceSales Force Capability:
Knowledge of customers and local markets that translatesback to consumer insights and new products
Best Practice Sales Organization - P&G and Kraft– Collaborative customer/manufacturer new product
development and insight development (consumer info)57.6%
34.6%
18.2%
12.0%9.3% 8.9% 8.7% 8.2% 6.8% 6.6% 6.6%
PG Kraft Coca-Cola Gen.Mills Unilever Frito-Lay Pillsbury Nabisco Nestle Kellogg's Quaker
Which Manufacturer Has the Best Customer Information and Insights?
Pt.Chg, vs YAG -0.8 +11.2 -1.6 +4.6 +3.3 -4.7 -2.4 -4.1 -0.6 +1.7 -4.5
Note: Scores based on % of retailers ranking in top 3Source: Cannondale Survey 2000 and 2001 Power Ranking
20
Customer RelevanceCustomer RelevanceKey Indicators Do your brands draw consumers into my store? Are your business systems and structures aligned with
me? Can you help me differentiate myself from the store
across the street? Can you build my brand equity? Do you provide “intellectual capital?”
– Consumer/shopper insights– Profitability analytics– Value chain best practices
Do you have scale?
21
Customer FocusCustomer Focus
WAS: Buy well
IS: Merchandise well
BECOMING: Market well
22
SummarySummary
Consumers
Customers
Competitors
DO NOT CARE THAT WE ARE
CO-OPS
23
SummarySummary
Low-cost supplier
Value Added brands
Customer relevance