farallon risk group 20111107cs
TRANSCRIPT
Farallon Risk GroupFarallon Risk GroupCompany OverviewCompany Overview
Introduction to Farallon
Training Solutions
Customer Feedback
More Information
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Copyright © 2011 Farallon Risk Group LLC 2
Introduction to Farallon Risk GroupIntroduction to Farallon Risk Group
• Farallon Provides– Innovative Training Solutions
– IT Risk Management Services
Copyright © 2011 Farallon Risk Group LLC 3
Introduction to Farallon Risk GroupIntroduction to Farallon Risk Group
• Farallon’s Founder – Education & Training – 32 years
– Enterprise IT Solutions – 24 years
– Customer Service & Call Centers – 22 years
• Cary Sholer, Founder and CEO– Founded Farallon Risk Group LLC in 2007
– Farallon Trains Organizations
– Farallon’s Reduces IT Risks
Copyright © 2011 Farallon Risk Group LLC 4
Method of Learning
Kn
ow
ledg
e Reten
tion
5%
25%
85%
95%
Self-Directed CBT
Classroom Instruction
Gamification
Executive Briefings
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11
2
4
Motivate Learning Measure Retention
Farallon’s Training ApproachesFarallon’s Training Approaches
Improve Learning ResultsCopyright © 2011 Farallon Risk Group LLC 5
BusinessAssociates
Shift Behavior
Change Attitudes
Train Skills
Retain Knowledge
Employees
SubContractors
Third Parties
Training & Awareness Programs
Copyright © 2011 Farallon Risk Group LLC 6
Powered by
Delivery platform
Value Added Reseller
Healthcare HIPAA Compliance Game
Ringorang™ Gamification Solution
Farallon Professional Services• Curriculum Design Team
• Customized Game Features• Implementation Support
• Analytics & Reports
Copyright © 2011 Farallon Risk Group LLC 7
Ringorang™ Custom Training SolutionsCustomization available on most features and services
Copyright © 2011 Farallon Risk Group LLC 8
FUN
INTERESTING
FOCUSED
RELEVANT
Ringorang™ Game Curriculum Outstanding Curriculum Design Team Available
Copyright © 2011 Farallon Risk Group LLC 9
Copyright © 2011 Farallon Risk Group LLC 10
Ringorang™ Analytics and ReportsRingorang™ Managers’ Performance ReportsRingorang™ Analytics and ReportsRingorang™ Managers’ Performance Reports
Username Manager IDDallions©
Point TotalTournanment
NumberQuestions
PlayedCorrect
Answer TotalTotal Questions
Available% Questions
Played
% Answered
CorrectScott Manager 1 6,265 T3 33 33 80 41.3% 100.0%Cheryl Manager 2 20,109 T3 77 75 80 96.3% 97.4%Thomas Manager 3 16,518 T3 65 63 80 81.3% 96.9%Nina Manager 4 19,068 T3 80 75 80 100.0% 93.8%Rhonda Manager 5 16,211 T3 79 74 80 98.8% 93.7%Michele Manager 2 14,326 T3 72 65 80 90.0% 90.3%Glenn Manager 3 15,814 T3 80 72 80 100.0% 90.0%Mike Manager 4 17,599 T3 80 72 80 100.0% 90.0%Allen Manager 5 16,177 T3 79 71 80 98.8% 89.9%Jane Manager 3 15,551 T3 77 68 80 96.3% 88.3%Dave Manager 4 12,304 T3 79 69 80 98.8% 87.3%Tom Manager 5 2,438 T3 15 13 80 18.8% 86.7%Gregg Manager 6 14,316 T3 74 64 80 92.5% 86.5%Frank Manager 7 13,967 T3 80 69 80 100.0% 86.3%Patrick Manager 4 9,022 T3 50 43 80 62.5% 86.0%Theresa Manager 4 10,084 T3 56 48 80 70.0% 85.7%Jennifer Manager 4 3,622 T3 21 18 80 26.3% 85.7%Carrie Manager 5 12,074 T3 69 59 80 86.3% 85.5%Jenee Manager 5 16,505 T3 80 68 80 100.0% 85.0%David Manager 5 13,032 T3 73 62 80 91.3% 84.9%
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ael
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ey
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icaClai
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Conch
itina
Venus
Philip
Donnie
Yuexia
ng
Joan
neJu
lieJa
ne
Way
neM
ark
Arman
Laur
aM
eryl
Bruce
Jaso
n
Quinn
BobDav
e
Jene
eM
ike
Mich
ael
Chery
l
Glenn
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
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90.0%
100.0%
Knowledge Retention Quality ReportUsing Tournament #1 as the baseline,
we measured knowledge retention from the final tournament
Tourament #1: % Answered Correct
Tournament #3: % Answered Correct
Axis Title
Using Ringorang and a well-designed curriculum package, we can measure and improve organization learning such that you experience knowledge retention gains.
Points above the curve show
knowledge retention gains
Copyright © 2011 Farallon Risk Group LLC 11
-20%
0%
20%
40%
Ringorang™ Questions Quality Reportchange in question % correct between first time played in T1 to last time played in T3
Curve shows gain or loss in knowledge
retention of curriculum elements.
We can measure curriculum quality, and continuously improve retention of curriculum elements.
Copyright © 2011 Farallon Risk Group LLC 12
Farallon’s Energy Industry ReferencesFarallon’s Energy Industry ReferencesClient References SOW Deliverables Testimonials
CUSTOMER FOCUSED - ENERGY MANAGEMENT GAME (RINGORANG™)
• Support Smart Meter Deployments “A Trusted Resource”
“Outstanding Results”
"High Quality Deliverables”
“Industry Expertise”
“Great Reputation”
“Easy to Work With”
“No Surprises”
ENTERPRISE FOCUSED - NERC CIP RINGORANG™ LEARNING GAME
• IT Security Plan & Solution Roadmap• IT Security Standards • Information Security Risk Analysis &
Vulnerability Assessments • Security Architecture & Engineering • Project Portfolio Management Process &
Tools• Applications, Systems, and Project Risk
Reviews
Copyright © 2011 Farallon Risk Group LLC 13
Farallon’s Healthcare ReferencesFarallon’s Healthcare ReferencesClient References SOW Deliverables Testimonials
• Breach Emergency Response Team®• Critical Event Risk Management Program• Information Security Risk Assessment
“Highly Skilled and Proficient”
“A Trusted Resource”
"High Quality Deliverables”
“Experts on HIPAA and HITECT Act Requirements”
“Thought Leaders on Breach Response”
“Helped Us Get Our Projects Funded”
“Farallon Executive Security Briefings Earned Highest Scores with
our Healthcare Executives”
“Very detailed SOW’s – easy to understand what we will get”
“Doesn’t Waste our Time”
“Don’t Try to Sell us Things We Don’t Need”
“Farallon Goes the Extra Mile”
“Farallon’s Executive Influence Training Series is a Must
Requirement for our Information Security Officers”
• Incident Investigation Workflow Tools• Breach Notification Workflow Tools• Data Breach Training Exercises
• Risk Analysis, Risk Assessment & Risk Management Training
• Executive “Trusted Advisor” Training• Computer Forensics
• HIPAA Privacy & Security Policy Updates• HITECH Policy & Procedure Updates• BERT® Playbooks on Electronic Data
Breach
• Disaster Recovery (DR( and Business Continuity (BC) Gap Analysis
• DR & BC Plan rewrite• Joint Commission Audit Preparation
Copyright © 2011 Farallon Risk Group LLC 14
SALES
Copyright © 2011 Farallon Risk Group LLC
Farallon Risk GroupFarallon Risk Group
Cary E. Sholer President & CEO
(925) 209-5141(Toll free)
(877) [email protected]
Todd SmithSales ManagerWest Coast Office
(209) 648-0805 (Toll free)
(877) [email protected]
m
CONTACT
Contact Information
www.farallonrisk.com
IT Risk Management
Risk Assessments
Critical Event Risk Management
Training Solutions
ITCompliance
Privacy & Security
SecurityControls
Farallon’s Risk Management ServicesFarallon’s Risk Management Services
Copyright © 2011 Farallon Risk Group LLC 17
Risk Analysis
• Network Penetration Test
• Systems Vulnerability Scans
• Code and Application Reviews
Policies & Procedures
• Security Policies• Privacy Policies• Disaster Recovery
Procedures• Critical Events
Procedures• Notification
Procedures
Risk Mitigation
• Administrative Controls
• Operational Controls
• Technical Controls• Third Party
Controls• Financial Controls
Investment Plan
• IT Security Business Plan
• Security Investment Roadmap
• Security Organization Plan
RiskAssessments
Policy Gap
Reviews
IT Security Roadmaps
Information Security
Plans
Risk AssessmentsRisk Assessments
Copyright © 2011 Farallon Risk Group LLC 18
Breach Response
Disaster Recovery
Significant Breaches
Black Swan Events
CERM Program
Critical Event Risk Management
Copyright © 2011 Farallon Risk Group LLC 19
Risk Reduction Cycle
Review Security
Policies &Procedures
BERT Playbooks
& Corrective Action Plans
Update Information
SecurityPlans
TrainWorkforce & Business Associates
IT Security Services
Copyright © 2011 Farallon Risk Group LLC 20