1. 1. 1
2. 2. 2 http://www.youtube.com/watch?v=nE6mDCdYuwY
3. 3. Agenda Today Ice Breaker What is Family Service? Why does Family Service matter? Intro to Family Services Family Strengths, Needs & Community Resources Family Partnership Agreements Parent Engagement 3
4. 4. Agenda Tomorrow Ice Breaker Family Literacy Family Transitions Record Keeping & Reporting (Child Plus) Review Game 4
5. 5. 5
6. 6. 6
7. 7. 7
8. 8. Our goal is to support parents being the best parents they can be Parents are childrens first teachers RFAs support parents by connecting families to resources and promoting healthy relationships between parents and children 8
9. 9. Why does Family Service matter? 9
10. 10. Head Start has positive, long-term affects for children Head Start children are more likely to: Graduate from high school Earn more money Go to college Be healthy Get jobs 10
11. 11. Commit crimes Drop out of school Go to jail Repeat grades Need disabilities services in school Invest in Us: Video 11 Head Start children are less likely to:
12. 12. By recruiting families and supporting parents, youre directly helping children achieve these long-term benefits 12
13. 13. What does an RFA do? 13
14. 14. Identifies, recruits, and enrolls eligible children/families for Head Start, Migrant Child Care, and K-12 Migrant Education. Explains to families the educational, health, nutritional, and social benefits of the program and informs them of their civil rights. Establishes contacts and connections with public and private community agencies 14
15. 15. Maintains informed of family patterns, needs and issues. Serves as the primary liaison between families, the community and other service agencies Serves as liaison between Center staff and the family of a child with a suspected/diagnosed disability throughout the process of identification and diagnosis of the disability, local service planning, implementation and follow-up. Develops/ updates community resource directory to provide for families 15
16. 16. Assist in the planning and implementation of local parent governance activities. This includes attendance of its meetings, ensuring that minutes are taken, notifying parents of the meetings, and encouraging parental participation. Offer parents the opportunity to engage in collaborative family partnership agreement process. Provide appropriate translation/interpretation necessary for effective communication. 16
17. 17. 17 So What Does A Recruiter and Family Advocate Do? I am here. to listen not to make miracles to help you discover what you feel not to make the feelings go away to help you identify your options not to decide for you what you want to do to help you discover your own strength not to rescue you and leave you still vulnerable to help you learn to choose not to make it uncessesary for you to make difficult choices to provide support for change to celebrate small accomplishments on a regular basis
18. 18. What does an FCSS do? 18
19. 19. Provide trainings & support for RFAs In person Webinars Family service networking days Over the phone + computer Weekly go to meetings Connect RFAs with resources Monitor files & ensure we meet head start performance standards Help with questions 19
20. 20. Sending you their weekly schedule + ask for yours Please include hours + general activities you plan to do Example: Monday: 84, register families at center Tuesday: 84, AM: recruiting in Big Lake, PM: home visits Wednesday: 106, AM: home visits, PM: parent meeting Thursday: 106, recruiting in Elk River + St. Cloud Friday: 84, register families at center *For home visits please include what family you will be visiting for safety purposes. 20
21. 21. Because I said so? 21
22. 22. 22 Head Start Act (Federal) Head Start Performance Standards (Federal) MN Licensing Standards (State) Policies, Procedures, & Responsibilities (Local) Integrated Service Plans (Local) SOD's (Local) Forms & System s (Local)
23. 23. Head Start Family & Community Partnerships Plan PERFORMANCE STANDARD: Engage in a process of collaborative partnership-building with parents. PERFORMANCE STANDARD: Take an active role in community planning to encourage strong communication, cooperation and the sharing of information among agencies. 23
24. 24. One of our most important goals is to engage families into our program 24
25. 25. What is Parent Engagement ? 25
26. 26. ongoing, goal-directed relationships between staff and families that are : mutual culturally responsive support what is best for children and families both individually and collectively 26
27. 27. 27 Parent, Family & Community Engagement Goals Families have their basic needs met. Families have access to preventative medical and dental care. Families feel good about their social-emotional well-being. Parents are familiar with age appropriate development. Families support and continue their childs learning at home. Parents establish goal setting habits for themselves and their family. Parents are empowered to support their childrens learning throughout their lives. Families are active in community life. Families are knowledgeable about community resources available to them. Families advocate for themselves and their children
28. 28. Can we do all this without forms and tools? 28
29. 29. Form vs. Tool Form: Must be completed because it helps our program meet a performance standard to ensure we are providing the best possible services for families Tool: Exists to help make your job easier, use them if you find them helpful 29
30. 30. Cumulative Forms List Family Engagement Survey Family Services Information Form Transition Forms Community Partnership Agreement Family Partnership Agreement Head Start Parent Committee Meeting Planning TVOC Head Start Parent/Guardian Rights & Responsibilities Volunteer Opportunities and Special Skills 30
31. 31. Cumulative Tools List Family Contact Record Change in Family Status Family Referral Record Family Service Log Parent Committee Sample Agenda & Minutes Service Referral Parent Friendly Goal Forms 31
32. 32. What are five of the main crops harvested by migrant farm workers in Minnesota? 32
33. 33. Sugar beets, corn, peas, potatoes, apples 33
34. 34. Community Partnership Agreement Resources for Families Family Engagement Survey Family Services Information Form Volunteer Opportunities and Special Skills Family Contact Record Service Referral 34
35. 35. 35 Community Partnership Agreement
36. 36. Resources for Families Small Community Resource Directories Large Community Resource Directories Texas Service Area Numbers DVDs, CDs CDA/GED scholarship GED books, Testing Vouchers Materials for learning English (ingles sin Barrera's) Online Resources Others ideas? What do you have at your center? 36
37. 37. Family Engagement Survey 37
38. 38. 38 Family Services Information Form
39. 39. 39 Volunteer Opportunities and Special Skills
40. 40. 40 Family Contact Record
41. 41. 41 Service Referral
42. 42. Video & Stretches Colbert Video part 1 http://thecolbertreport.cc.com/videos/nlmfgk/arturo- rodriguez 42
43. 43. Video http://www.acf.hhs.gov/programs/ohs/about/history- of-head-start 43
44. 44. What year did Tri Valley Opportunity Council, Inc., begin offering Migrant and Seasonal Head Start? 44
45. 45. 1966 45
46. 46. 46
47. 47. Create a collage including at least one picture and one word that represents something you want to happen within the next year. 47
48. 48. Family Partnership Agreement Guidance Family Partnership Agreement Expectations Family Partnership Agreements & Goal Setting Family Goal Cards Family Progress & Planning 48
49. 49. Family Partnership Agreement Guidance Head Start is unique from other early childhood programs due to the involvement of parents. One way we do this is by helping parents meet their goals. This is a performance standard the government gives all Head Start programs. 49
50. 50. Goal must come from parents, not RFA If parents have multiple goals, encourage them to choose one to focus on first The main focus of working with families is not just the achievement of identified goals. Rather, its about the process of building relationships setting goals working on steps toward realizing goals 50
51. 51. RFA should initiate FPA within one month of the first day child attends center Example: Childs first day = June 15 FPA should be initiated by July 15 In an ideal world all families would have a FPA. However, we understand some families move away or leave program before RFAs can initiate them Form will not be sent home or done over the phone. 51
52. 52. All communication regarding family partnership agreements must be entered into ChildPlus If its not in ChildPlus it doesnt exist to me. Monthly reports are ran on the number of family partnership agreements each center has done called MBOs (Manage By Outcomes Report) 52
53. 53. 53
54. 54. 54 The RFA will allow the family to choose which parent friendly family partnership agreement they would like to fill out The family will fill out the form The RFA will scan the form with their portable scanner The RFA will leave the original with the family The RFA will use the information to complete the family partnership agreement in Child Plus
55. 55. Parent friendly documents 55
56. 56. SMART Goals 56
57. 57. SMART Goals 57
58. 58. Talking to parents about goals Listen Praise, show appreciation, affirm Ask general, open ended questions Language is important. What dreams do you have for your family? What hopes do you have for your child in the future? Something we ask everyone about is Tell me more about 58
59. 59. 59
60. 60. Take your collage off the wall Pair up with a RFA from a different center Decide who will be RFA and who will be parent first Use collage and parent friendly documents Switch 60
61. 61. Family Goal Cards Goal cards, wheel and scale Tools to help parents find an area in which theyd like to set a goal Helpful if you arent able to do collage activity at center or if the parents have multiple goals 61
62. 62. 62 http://eclkc.ohs.acf.hhs.gov/hslc/hs/about/stories/pfs
63. 63. Family Progress & Planning Family Progress & Planning (FPP) is a way for key staff to share relevant information about children and families Key staff will complete a minimum of two FPP while families are enrolled: 1) Within first 30 days child is enrolled 2) Determined by center, but before family leaves 3) Crisis situation 63
64. 64. RFAs role in Family Progress & Planning It is the Recruiter & Family Advocates responsibility to share relevant family information with the group. Portfolio information Family Files Attendance Follow-up information Change in Family Status Family Goal Setting and progress towards goals Family needs and progress in meeting those needs-food, clothing, housing Transportation issues Home issues that may be affecting childs behavior 64
65. 65. Keep confidentiality in mind Only share information that is necessary for staff to know in their work with the child/family. 65
66. 66. 66
67. 67. Pop Quiz Who is this 67
68. 68. Jason Carlson CEO- Operations Officer for Tri-Valley Opportunity Council 68
69. 69. Confidentiality Policy Parent Involvement Policy & Procedures Parent/Guardian Scholarship Procedures & Application Parent/Guardian Rights & Responsibilities Parent Meetings Policy Council Required Parent Trainings 69
70. 70. Confidentialit y 70 http://www.youtube.com/watch?v=oKGtJE84wIQ
71. 71. Confidential information is always accessible to The Center Manager Head Start, Child and Family Programs Director Specific parent or guardian. 71
72. 72. When necessary to complete job functions, confidential information is accessible to: The Nurse The Recruiter and Family Advocate The Childs Primary Caregiver Administrative staff responsible for monitoring and providing technical assistance Other staff designated by the Center Manager Government officials, their representatives and auditors responsible for certifying compliance to regulations. 72
73. 73. Staff must obtain written permission from parents in order to release and/or exchange child and family information. Staff can only exchange information that Tri- Valley creates (i.e. Tri-Valley forms). Staff cannot forward reports from other agencies such as doctor reports, IEPs not written by Tri- Valley, etc. Child or family issues will only be discussed with appropriate staff as determined by each particular circumstance. This should not be done with other adults in the classroom or on the playground. 73
74. 74. Why do we do parent meetings? 74
75. 75. Staff and parents can connect Parents learn whats happening at center Provide training/educational information for parents Interact with kids Parent/Child Activities *Bonus: Helps with in-kind 75
76. 76. 76
77. 77. Required Parent Trainings Child Development Dental Health & Mental Health Parent Rights & Responsibilities Child Protection & Mandated Reporting Head Start Program & Services Nutrition Pedestrian & Vehicle Safety 77
78. 78. What needs to happen at Parent Meeting Elect Policy Council Representative/ Alternate Vote on how to spend Parent Involvement Funds (Center Managers should share with them the amount that is in your Region XII HS and Region XII EHS ledgers for parent involvement). Parent involvement money should be spent on trainings, not entertainment. In-kind training (what it is, your center goal, what parents can do for in-kind) 78
79. 79. Parent meeting Forms/Tools Sample Parent Meeting Agenda Parent Committee Meeting Minutes Parent Committee Meeting Planning Form Parent Involvement Funds 79
80. 80. Parent meeting ideas Share! What fun parent meetings has your center done? What new ideas do you have? 80
81. 81. Policy Council Group of parents who approve all our policies, all employees we hire/let go, give input on how to run our programs One representative and one alternate per center Representatives are elected at first parent meeting ** RFAs responsibility for policy council process- Talk to parents about PC during registration, give out info on what PC is, call parents to see whos interested &make ballots. Refer to VOSS form for parents checking that category *Call Dawn in AO if you would like for her to come talk about policy council at your first parent meeting 81
82. 82. Pop Quiz Who is this & what is her title? 82
83. 83. Laurie Coleman Title: Head Start, Child & Family Programs Director 83
84. 84. 84
85. 85. Homework: think of a song that represents how you feel, think, or represents you as a person 85
86. 86. Day 2: Family Service Training 86
87. 87. 87
88. 88. Agenda Father Involvement Record Keeping & Reporting (Child Plus) 88
89. 89. 89
90. 90. Father Involvement 90 RFAs should support both parents involvement in the care and education of their children RFAs should facilitate more children growing up with responsible, committed fathers Daddy cheerleader- https://www.youtube.com/watch?v=hTIzjVxvV2U Dad & Daughter- https://www.youtube.com/watch?v=dxZu-6jewL4 Kids benefit from having positive relationships with both parents in their life.
91. 91. 91 Positive father involvement leads to increased cognitive capacities for children Higher scores on standardized tests Higher verbal skills Increased competence in math for girlsKyle Pruett, Fatherneed, 2000
92. 92. Positive father involvement benefits men and women 92 Men gain greater emotional literacy Men gain greater ability to care & nurture Men demonstrate higher civic engagement Mother-child attachment increases
93. 93. 93
94. 94. Pop Quiz Who is this & what is her title? 94
95. 95. Melody Hedden Family & Community Service Manager 95
96. 96. Pop Quiz Who are they& what is their title? 96
97. 97. Family Community Services Specialists Leonela Trigueros Diana Martinez Randall 97
98. 98. Child/Family Portfolios What is it? The Individualizing Portfolio System is a collection of work samples, anecdotal notes and other documentation (forms) to show the child & familys progress throughout the program The Child/Family Portfolio will encompass each service area: Early Childhood, Health and Family Services. What are RFAs responsible for? collecting the following and placing in the child/familys portfolio at the end of the program: Copy of Family Goal Setting Form Copy of Family Support Survey Copy of the C.O.E., if applicable Copy of the Out of the Program Transition Form Other information regarding Family Services 98
99. 99. Family Service Log Family Referral Record & Service Referral Form Family File Contents Child Abuse & Neglect Data Entry (Child Plus) instructions 99
100. 100. 100 Family Service Log
101. 101. Service Referral 101
102. 102. Family Referral Record 102
103. 103. 103 Family File Contents
104. 104. Colbert Video Part 3 104
105. 105. 105
106. 106. For each family RFAs must enter: 1. Case notes (include attendance follow-ups) At least 2 contacts with each family per month 2. Family Partnership Agreements/Goals 3. Family Progress & Planning Notes 4. Transitions If its not in ChildPlus, it doesnt exist to me. 106
107. 107. Case notes should tell familys story in Head Start Example: registration selection family partnership agreement follow-up parent meetings notices parent meeting attendance referrals family progress and planning attendance follow-up transition Not just: registration family partnership agreement transition Family & Community Service Specialists monitor to make sure routine contacts, follow-ups and referrals are documented, not just107
108. 108. ChildPlus Agenda User Guide Event vs. Action Entry Express Professional/Neutral Case Notes Reports Log In and Practice 108
109. 109. User Guide Please refer to your ChildPlus User Guide for Family Services for step-by-step instructions for accessing different information on ChildPlus. 109
110. 110. Event vs. Action Event: contact with the family or new info about the family Examples: family partnership agreement, routine contact, attendance follow-up, etc. Action: records follow-up related to an event Examples: following up on goals, making a referral 110
111. 111. Entry Express Entry Express lets you to enter one event for multiple families. Examples: registration, sending notices to parents, parent meetings, etc. Reminder: The entry will say the same thing for every family you select for it, so be sure the information is accurate for each family. If you realize a mistake was made after you submitted the entry, you will have to individually correct it on each familys event page. 111
112. 112. Professional/Neutral Case Notes All contacts with the families should be documented in ChildPlus. Information documented should be professional and neutral, only giving facts (no gossip or hear-say)that you obtained from the family or observed in the process. 112
113. 113. Reports ChildPlus Report 4003 Management Report Family Services Action Status ChildPlus Report 4010 Master List of Families ChildPlus Report 4110 Family Service History ChildPlus Report 2025 Enrollment Priority Listing Instructions 113
114. 114. Get out your laptops! 114
115. 115. Log in and practice Log in with your normal username + password Services Change who appears on this list sample program sample agency sample site sample classrooms All status Group-nothing checked Find Select a child Click on Family Services 115
116. 116. Enter an event documenting your partners family partnership agreement Enter an action re. your partners family partnership agreement Entry express for parent meeting notice going home Enter a referrals showing you followed up 116
117. 117. Enter a referrals showing you followed up ChildPlus Report 4003 Management Report Family Services Action Status 117
118. 118. Accessing Resources 118
119. 119. Logging In to Teaming https://teaming.tvoc.org Same user ID + password as your computer 119
120. 120. Accessing the Head Start team Click on My Teams and then select Head Start 120
121. 121. Accessing Resources You can access different resources available on Teaming by scrolling up and down the menu on the left-hand side of the screen. 121
122. 122. Files vs. Wiki For the most part, files are printable documents that have been uploaded onto the system. 122 Wiki contains links to websites as well as attachments that contain documents.
123. 123. Files Make sure you have the file folder expanded and select English or Spanish. Then documents that have been uploaded will show up on the main screen. Select the Title you wish to view. This will bring you to another screen; click on the title link (in blue) to view the document. The document will open in another screen. 123
124. 124. Wiki You can access resources through the Wiki by either selecting the topic from the side bar options or the options in the light blue area labeled Wiki Topics: Select the Topic you want, then a list of resources will appear. Click on the title you wish to view, this will bring you to another screen 124
125. 125. Wiki Then click on the link, and the website will open in another window. 125
126. 126. Pointers and Practice If you see a in front of a File or Wiki, make sure you click on it so that it looks like this . This will give you full access to the files or wikis that have been added. If you click on a file and nothing shows up, it may mean you need to click on the arrow and expand access. Practice 126
127. 127. 127
128. 128. Grow and Learn with Family Services Fill out the What I learned for each question Give your feedback on the bottom of the form Turn in the form before you leave 128
129. 129. Video 129
130. 130. 130