Family Law Child Support

New Clerk Training

Monday November 2, 2015

Kenneth A. Kent

Overview

1. Family Law: Types of Cases

2. Child Support Case Establishment

3. Title IV-D Cases – What are these?

4. Non-Title IV-D Cases

5. Duties of the Depository

6. Clerks’ Child Support Services – How are these paid for?

7. State Disbursement Unit – What is this?

8. Central Disbursement Unit – What is this?

9. CLERC System – What is this?

10.Where to get Help?

Family Law: Types of Cases

Injunctions

Dependency

Domestic Violence

Divorce and Child Support

Child Support Case Establishment

Dissolution of Marriage

Paternity

Enforcement of Support

Title IV-D Cases

What are these?

Established by Federal Law, Title IV-D of the

Social Security Act

Enforced by the FL Department of Revenue

Chapter 61, Florida Statutes

Income Deduction Orders

Clerk maintains the official record

Clerk, through a cooperative agreement with DOR

receives federal reimbursement for services provided

Non-Title IV-D Cases

Private Cases where parties represent themselves or by attorneys

Paid to the Clerk

Can be by income deduction order

Clerk maintains the official record

Clerk receives a processing fee

Paid between the Parties

Parties are responsible for adhering to the Court’s order

Duties of the Depository

Official Record

Authorize Disbursements & Maintain Payment History

Delinquency Notices

Judgments and Arrearages

Intercepts

DL Suspensions (Non IV-D Cases)

Provide State Case Registry Information

Clerk’s Child Support Services

How are these paid for?

Non-Title IV-D Filing Fees

Non-Title IV-D Payment Processing Fees

Fees paid through the SDU (split with DOR)

Fees paid directly to the Depository

Cooperative Agreements (in place since

1998)

State Disbursement Unit

What is this?

Established in the mid 1990s through

National Welfare Reform

Implemented in FL in 1999 by FCCC

Single address for payers, principally large

companies

Transferred to DOR in 2005

Focus on electronic payments

Central Disbursement Unit

What is this?

Operates out of the SDU

Allows employers and Clerks to use the SDU

infrastructure

Handled by contract between the Clerk and the

SDU vendor

CLERC System

What is this?

“Clerk of Court Child Support Collection System” or “CLERC System” means the automated system established pursuant to s. 61.181(2)(b)1., integrating all Clerks of Court and depositories and through which payment data and State Case Registry data is transmitted to the Department of Revenue’s automated child support enforcement system.

Participation is mandatory - Chapter 61 of the Florida Statues.

CLERC System

Maintains all Child Support Depository

Cases

The application is used by all 67 Florida

Counties

Maintained and supported by CiviTek

CLERC Application Functions

Case Maintenance

Case party demographic

Obligation breakdown

Receipting

Local

SDU Lock-box processing

Daily Payment Procedures

Payment Disbursements

Delinquency and Judgments

Warrant Operations

Bank Reconciliations

Reports/Utilities

Code Tables

System Reports

CLERC Application Interfaces

DOR – Department of Revenue

Weekly SCR (State Case Registry) Files

SCR Non IV-D case data

Daily Disbursement Files

Hrsdata – IV-D payment disbursement data

306 – DOR disbursement detail

CLERC Application Interfaces

SDU – State Disbursement Unit Daily Case information demographic

110 files

Daily Receipts and Disbursement Files 270 (lock-box) – SDU receipts (48 hour turn around time)

305 Clerk disbursements

950 Non IV-D disbursements

Daily Exception Files 37501 misapplied

37502 change of address

37503 stop/void payments

Central Site – FCCC repositoryAll data transmitted to and from the CLERC system, DOR system and SDU is warehoused at FCCC.

Child Support Terms

“IV-D Cases” – Cases receiving child support services

through DOR.

“Non IV-D” – Cases not receiving assistance through DOR

services, but Child Support case is ordered to be paid

through depository.

“IDO” Income Deduction Order – An order by the court

requiring an employer to deduct payments from the payor

and to remit them directly to SDU.

“OTC” Over The Counter – Payments that are processed at

the local Clerk’s office.

SDU – State Disbursement Unit

DOR – Department of Revenue

CSE – Child Support Enforcement

Where to get Help?

FCCC Service Desk for Technical Issues(850) 414-2210

support@flclerks.com

Brenda Standish, Service Center Manager

Meredith Ewing, Service Center Support Administrator

Tab Bradford, Service Center Support Engineer Administrator

Resolution Team for Constituent Issues(877) 234-2211

sdusupport@flcerks.com

Kendall Harrell, Resolution Team Supervisor

SDU Resolution Team

The Resolution Team was established in 1998. The main purpose of the Resolution Team is to research and resolve all payments that are suspended at the State Disbursement Unit (SDU).

The Resolution Team provides customer service and resolution on escalated issues concerning child support payments receipted by the SDU.

This service is provided to Legislative and Gubernatorial offices, the Florida Department of Revenue, Clerks and their constituents.