family guide mission-critical results start with hp integrity...

January 2013

Family guide

Mission-critical results start with HP Integrity systemsMake HP technology your business advantage

Table of contents

3 Accelerate mission-critical IT

3 Boost your mission-critical business

3 Drive your infrastructure forward with Project Odyssey

4 Your enterprise demands mission-critical results and HP Integrity systems deliver

4 HP Integrity rackmount and HP Integrity NonStop servers complete the line

5 HP-UX 11i v3: the operating system of the HP Mission-Critical Converged Infrastructure

5 HP CloudSystem Matrix: the private cloud platform for HP Mission-Critical Converged Infrastructure

5 Complement your Integrity systems with more software, storage, services, and system options

25 Better business outcomes with our integrated service solutions

27 Lower your costs with flexible financing

28 The right partner for your enterprise

28 HP Technology Services

28 For more information

Family guide | Mission-critical results start with HP Integrity systems

3


Accelerate mission-critical IT

We all live and work in a new era of extreme business speed with heightened customer, partner, and employee expectations. To better compete and grow, businesses demand more innovation, speed, and flexibility from their data centers. This puts the pressure squarely on IT to deliver applications and new services quickly, while also paving the way for future innovation.

Unfortunately, aging infrastructure and facilities are limiting business agility and draining IT budgets. Inflexible, monolithic, hardwired, and underutilized systems are too complex, costly to maintain, and too slow to respond to today’s business demands—a phenomena known as IT sprawl. That is why infrastructure convergence has evolved as the optimal approach to overcome IT sprawl while also establishing the ideal foundation for both traditional and cloud solutions. This is especially important for mission-critical environments due to the proliferation of technology that has created a world where everything is mobile, connected, interactive, immediate, and fluid—requiring IT to react to the speed of the business and stay up and running like never seen before.

Simply put, you need a proven mission-critical infrastructure that you can trust to keep your vital business applications up and running. HP Mission-Critical Converged Infrastructure protects your business, keeps it up and running, with a simpler, integrated, and automated environment, for today and for your future.

You can prepare for that future by leveraging your current UNIX® investments with our mission-critical converged infrastructure.

Boost your mission-critical business

As the foundation of the HP Mission-Critical Converged Infrastructure, HP Integrity systems deliver:

• Simplified and unified IT—a common modular architecture from x86 to HP Integrity Superdome 2

• Always-on resiliency—reliable from CPU to solution

• Dynamic optimization—integrated virtualization and management lets you scale up resources better

• Future-ready infrastructure—today’s investments adapt to your future mission-critical workloads

Drive your infrastructure forward with Project Odyssey

You need the availability and resiliency you expect from UNIX-based solutions for your mission-critical applications. You may also be considering how and when to leverage the cost efficiency of industry-standard platforms. Project Odyssey innovations advance mission-critical computing and unify UNIX and x86 server architectures to a single platform. You can be confident that continued enhancements to the Integrity platform running HP-UX, HP NonStop, and HP OpenVMS can deliver the resiliency and performance you expect. For those applications that you may plan to deploy in Microsoft® Windows® and Linux environments, Project Odyssey includes a development roadmap to fortify x86 server architectures.

To revolutionize your technology infrastructure, visit hp.com/go/odyssey.

http://www.hp.com/go/odyssey

4

Your enterprise demands mission-critical results and HP Integrity systems deliver

Our new lineup of Integrity systems blend HP BladeSystem efficiency with HP Integrity resiliency.

To increase longevity and protect your investment, we have designed these servers to support the latest generation of Intel® Itanium® processors.

HP Integrity Superdome 2 is the ultimate mission-critical platform, scaling up, out, and within to allow you to consolidate applications on a common platform. Engineered with trusted HP Integrity Superdome reliability, Superdome 2 has a modular bladed design, common components, and standard racks. Some of the unique innovations from HP are designed to boost infrastructure reliability with self-diagnosing, self-healing features built right into the heart of the system.

HP Integrity server blades are the industry’s first eight-socket UNIX scale-up server blades built on the #1 blade infrastructure.1 They’re flexible mission-critical server blades that harness the efficiency of HP BladeSystem to accelerate IT effectiveness. We offer three models: HP Integrity BL860c i4 Server Blade, HP Integrity BL870c i4 Server Blade, and HP Integrity BL890c i4 Server Blade. Integrity server blades feature our unique Blade Link technology, which combines multiple blades to create two-, four-, and eight-socket systems, as well as HP Virtual Connect FlexFabric technology, which offers converged network configuration flexibility.

HP Integrity rackmount and HP Integrity NonStop servers complete the line

HP Integrity rx2800 i4 Server

HP Integrity rx2800 i4 Server, a reliable and secure 2U two-socket UNIX server, is a great fit for branch offices and rackmount server data centers supporting a range of mission-critical workloads. With up to 3X performance,2 21 percent less energy consumption,3 and 33 percent lower TCO,4 the rx2800 i4 Server does more with less. It enables workload consolidation and software licensing cost savings through HP Virtual Partitions or Virtual Machines while HP Insight Software and HP Integrated Lights-Out 3 (iLO 3) increase staff productivity. HP-UX 11i v3 and HP Serviceguard support provides always-on resiliency and disaster recovery capability. The rx2800 i4 offers exception configuration flexibility and also comes in tower configurations with reduced acoustics for deployment in infrastructure challenged office environments.

HP Integrity NonStop servers: the platform for continuous business

If you have applications that require 100 percent availability, real-time high-volume transaction processing, and exceptional security, our Integrity NonStop servers provide 24x7 application availability right out of the box.5

• Continuous availability—delivering instant, continuous access to secure, accurate data

• Lowest TCO in class6—reducing complexity and operating costs

• Real-time database—handling high-volume transaction processing and data warehouse environments

• Data integrity—ensuring transaction integrity and reliable handling of data

• Massive scalability—enabling linear scaling without degradation

• Standard and modern—leveraging the economies of standards-based, modular computing, modern software, and management applications

• End-to-end security—providing sophisticated protection of resources and data

1 “IDC Quarterly Server Tracker (Q2 CY2011),” IDC, August 2011.

2 Based on HP internal benchmark conducted by HP internal labs calculating the efficiency of the operating system and underlying server hardware. Compares HP Integrity server based on the Intel Itanium processors 9500 series vs. HP Integrity server based on the Intel Itanium processors 9300 series. The new server delivered a result of 3.29X the performance of the previous generation, rounded to 3X, Houston (Texas, USA), August 2012.

3 Based on published Energy Star Qualification data, Shenzhen (China), June 2012.

4 HP Integrity rx2800 i4 Servers vs. HP Integrity rx2800 i2 Servers, Alinean TCO-ROI Calculator Report, October 2012.

5 Worldwide and U.S. High-Availability Server 2011–2015, IDC, July 2011.

6 “HP offers the lowest TCO in its class for mission-critical applications,” Richard Buckle (CEO), Pyalla Technologies, July 2011.


5

HP-UX 11i v3: the operating system of the HP Mission-Critical Converged Infrastructure

We designed HP-UX 11i v3 to deliver the always-on resiliency, dynamic optimization of resources, and investment protection you demand in mission-critical computing. It integrates proven UNIX functionality with advances in high availability, security, partitioning, workload management, and instant capacity on demand, and delivers it within the industry’s first mission-critical converged infrastructure. That increases your flexibility while reducing your risk and TCO.

HP-UX 11i v3 on HP Integrity servers is ideal for mission-critical applications such as SAP and Oracle. In those applications, it delivers even greater value by providing end-to-end integration, virtualization, and infrastructure management with the HP Matrix Operating Environment (HP Matrix OE), high availability with HP Serviceguard Solutions, and the pretesting of a broad range of independent software vendor applications. And because HP Integrity servers are based on a modular system design and open standards, you can carry your current investments into the future at your own pace.

HP CloudSystem Matrix: the private cloud platform for HP Mission-Critical Converged Infrastructure

We architected HP CloudSystem Matrix to handle the broad spectrum of data center workload needs; it is an ideal platform for building a private cloud and delivering infrastructure-as-a-service (IaaS). It’s the industry’s only converged infrastructure with that capability. CloudSystem Matrix with HP-UX and HP Integrity servers uses the Integrity system’s modular design and open standards with the Matrix OE built into HP-UX 11i v3 Virtualization Server OE (VSE-OE) and HP-UX 11i v3 Data Center OE (DC-OE) to deliver a change-ready infrastructure that can support all applications—from infrastructure to mission critical—on a single platform.

With proven innovations like HP Virtual Connect and HP Systems Insight Manager (HP SIM), CloudSystem Matrix with Integrity servers and HP-UX lets you provision your infrastructure and applications for your private cloud in minutes rather than months. The result: TCO savings of up to 56 percent.7 CloudSystem Matrix is an efficient path to a mission-critical private cloud on Integrity servers. And you can extend it further by adding HP Cloud Service Automation software, which includes a self-service infrastructure portal for auto-provisioning, as well as built-in lifecycle management to enhance infrastructure, monitor applications, and offer uptime for your cloud and traditional IT.

You can find specific solution details at hp.com/go/matrix or visit hp.com/go/cloudsystem for general information.

Complement your Integrity systems with more software, storage, services, and system options

To gain the full value from your investments, you also need intelligent software, advanced storage devices, expert services across the IT lifecycle, and system-enhancing options.

HP infrastructure software

Do you need an efficient, in-depth way to understand, manage, and control your complex IT environment? Is balancing physical and virtual resources important for increasing your IT utilization? Do you need to reduce business risk from unplanned downtime? The Matrix OE allows you to plan capacity and power effectively, provision infrastructure in minutes, and balance physical and virtual resources with mission-critical availability.

To learn more, visit hp.com/go/matrixoe/hpux.

7 The business case for HP BladeSystem Matrix, HP, July 2011 (Based on data from the HP BladeSystem and BladeSystem Matrix TCO calculator http://roianalyst.hp.com/bladesystemmatrixtco/launch.html).


http://www.hp.com/go/matrix

http://www.hp.com/go/cloudsystem

http://www.hp.com/go/matrixoe/hpux

http://roianalyst.hp.com/bladesystemmatrixtco/launch.html

http://roianalyst.hp.com/bladesystemmatrixtco/launch.html

6

HP Storage

As a core element of the HP Converged Infrastructure, our storage solutions let you establish virtual pools of capacity that are built on a foundation of platform modularity, capacity optimization, and application integration. Clustered scale-out storage solutions from HP—which virtualize at the disk, network, and file system level—provide always-on resiliency, improve scalability dramatically, and simplify management. This improves your utilization rates significantly while reducing your management costs by up to 50 percent.8 HP storage solutions also help you reduce risk and provide efficient operations via completely redundant hardware platforms and unique replication capabilities.

HP Services

To stay competitive, you need an IT environment that’s right for today and also ready to evolve as your business needs change. HP Services helps you meet this challenge with services designed to lower your IT costs, increase availability, improve service quality, reduce multivendor complexity, and accelerate system implementation.

To help you break down costly technology silos, we deliver consulting and integration services, making it easier for you to access, share, and synchronize applications and data across your heterogeneous environment. For more information, visit hp.com/services/enterprise.

An agile IT infrastructure, poised to adapt to changing needs while maintaining predictable service levels and keeping your business running smoothly is key to your business success. That’s one of the benefits of comprehensive HP support services: we cover the whole IT solution lifecycle, helping you design, deploy, integrate, and manage an agile IT infrastructure—including convenient, prepackaged HP Care Pack service options and custom support solutions. Depending on your individual business needs, you can choose from three levels of support that cover the entire lifecycle. To find out more, visit hp.com/services/caresupport.

We offer one of the most flexible and complete sets of mission-critical services in the industry. With thousands of infrastructure professionals and global recovery centers in 40 countries, we serve over 250 mission-critical enterprise resource planning (ERP) clients with 300,000 named users in 22 countries speaking nine languages. To learn more, visit hp.com/services.

8 Scale Out Storage In the Content Driven Enterprise: Unleashing the Value of Information Assets, IDC, June 2011.


http://www.hp.com/services/enterprise

http://hp.com/services/caresupport

http://www.hp.com/services

7

HP Integrity server bladesFlexible mission-critical server blades combined with the efficiency of HP BladeSystem to accelerate IT effectiveness

Server blades

HP Integrity BL860c i4 Server BladeCost-effective mission-critical converged infrastructure—a versatile and expandable two-socket blade that is ideal for application-tier and transaction workloads, database, Java, and technical computing applications

HP Integrity BL870c i4 Server BladeFlexible mission-critical server blades, combined with the efficiency of BladeSystem—a four-socket server blade that is ideal for the database tier of multitiered enterprise applications such as SAP and Oracle enterprise applications

HP Integrity BL890c i4 Server BladeScale up to meet the high demands of mission-critical computing with an 8-socket server blade—ideal for larger mission-critical workloads such as enterprise resource planning, customer relationship management, business intelligence, and large shared-memory applications

Processors supported Intel Itanium processor 9500 series2.53 GHz (8-core) with 32 MB shared last-level cache2.13 GHz (8-core) with 24 MB shared last-level cache2.40 GHz (4-core) with 32 MB shared last-level cache1.73 GHz (4-core) with 20 MB shared last-level cache

Intel Itanium processor 9500 series2.53 GHz (8-core) with 32 MB shared last-level cache2.13 GHz (8-core) with 24 MB shared last-level cache2.40 GHz (4-core) with 32 MB shared last-level cache1.73 GHz (4-core) with 20 MB shared last-level cache

Intel Itanium processor 9500 series2.53 GHz (8-core) with 32 MB shared last-level cache2.13 GHz (8-core) with 24 MB shared last-level cache2.40 GHz (4-core) with 32 MB shared last-level cache1.73 GHz (4-core) with 20 MB shared last-level cache

Number of processors 1–2 2–4 4–8

Maximum number of cores

16 32 64

Operating systems supported

HP-UX 11i v39 HP-UX 11i v39 HP-UX 11i v39

Maximum memory (cluster)

384 GB (24 x 16 GB) 768 GB (48 x 16 GB) 1.5 TB (96 x 16 GB)

I/O slots 3 mezzanine slots: 2 Type II and 1 Type I, PCI Express (PCIe) x8 Gen2

6 mezzanine slots: 4 Type II and 2 Type I, PCIe x8 Gen2

12 mezzanine slots: 8 Type II and 4 Type I, PCIe x8 Gen2

Internal hard disk drives

Up to 2 Up to 4 Up to 8

Management and Virtualization

HP Systems Insight Manager (SIM)HP Integrity Integrated Lights-Out 3 (iLO 3) HP-UX Virtual Partitions (vPars)

HP SIMHP iLO 3HP-UX vPars1 or 2 HP nPartitions (nPars)

HP SIMHP iLO 3HP-UX vPars1–4 HP nPars

Form factor 8 blades in 10U; 4 blades in 6U 4 blades in 10U; 2 blades in 6U 2 blades in 10U; 1 blade in 6U

9 Choice of Data Center, High Availability, Virtual Server, or Base OEs


8

Server blades

HP Integrity BL860c i4 Server Blade HP Integrity BL870c i4 Server Blade HP Integrity BL890c i4 Server Blade

HP related offerings

Storage

HP EVA 4400HP EVA P6300 StorageHP MSA P2000 G3 FC StorageHP 3PAR F-Class and T-Class Storage10

HP LTO Ultrium Tape BladesHP 1/8 G2 LTO-5 Ultrium 3000 SAS Tape AutoloaderHP MSL4048 2 LTO-5 Ultrium SAS Tape LibraryHP IBRIX X9000 StorageHP LeftHand P4000 G2 StorageHP X1000 G2 StorageHP X3000 G2 Storage


HP LTO Ultrium Tape BladesHP 1/8 G2 LTO-5 Ultrium 3000 SAS Tape AutoloaderHP MSL4048 2 LTO-5 Ultrium SAS Tape LibraryHP IBRIX X9000 StorageHP LeftHand P4000 G2 StorageHP X1000 G2 StorageHP X3000 G2 Storage


HP LTO Ultrium Tape BladesHP 1/8 G2 LTO-5 Ultrium 3000 SAS Tape AutoloaderHP MSL4048 2 LTO-5 Ultrium SAS Tape LibraryHP IBRIX X9000 StorageHP LeftHand P4000 G2HP X1000 G2 StorageHP X3000 G2 Storage

Software

HP Matrix OE for HP-UX HP Serviceguard Solutions



Recommended services

Support

HP Critical Service11

HP Proactive 24 Service11

HP Support Plus 24 Service

Installation

HP Installation and Startup

Other services

HP Serviceguard SolutionsHP Startup Integrity Blade Infrastructure ServiceHP Enhanced Network I&S for BladeSystem SwitchesHP Startup VSE Global Workload Manager (gWLM) w/VM ServiceHP Cluster Consistency 2–3 Node Cluster ServiceHP Serviceguard Implementation—HP-UX

Support


HP Proactive 24 Service11 HP Support Plus 24 Service

Installation


Other services

HP Serviceguard SolutionsHP Startup Integrity Blade Infrastructure ServiceHP Enhanced Network I&S for BladeSystemSwitchesHP Startup VSE gWLM w/VM ServiceHP Cluster Consistency 2–3 Node Cluster ServiceHP Serviceguard Implementation—HP-UX

Support


HP Proactive 24 Service11 HP Support Plus 24 Service

Installation


Other services

HP Serviceguard SolutionsHP Startup Integrity Blade Infrastructure ServiceHP Enhanced Network I&S for BladeSystemSwitchesHP Startup VSE gWLM w/VM ServiceHP Cluster Consistency 2–3 Node Cluster ServiceHP Serviceguard Implementation—HP-UX

Hardware options

HP Fibre Channel adaptersInfiniBand adapters



10 Only with HP-UX 11i v3; HP 3PAR Recovery Manager Software not supported

11 All blades within a single HP BladeSystem enclosure must be at the same service level

HP Integrity server blades (continued)Flexible mission-critical server blades combined with the efficiency of HP BladeSystem to accelerate IT effectiveness


9

Entry-class

HP Integrity rx2800 i4 ServerIdeal for branch offices and data centers with UNIX workloads such as business processing, OLTP, system management, application tier, security, and industrial R&D.

Processors supported Intel Itanium processor 9500 series2.53 GHz (8-core) with 32 MB shared last-level cache2.13 GHz (8-core) with 24 MB Shared last-level cache2.40 GHz (4-core) with 32 MB Shared last-level cache1.73 GHz (4-core) with 20 MB Shared last-level cache

Number of processors 1–2

Maximum number of cores 16


HP-UX 11i v312

Maximum memory (cluster)

384 GB (24 x 16 GB), DDR3 Low-Voltage (1.35V) Memory

I/O slots Maximum support of six (6) I/O slots with two 3-slot PCIe riser cards; 2-slot PCIe riser cards are also supported

Internal hard disk drives Up to 8

Management and virtualization

HP SIMHP iLO 3HP vParsHP Integrity Virtual Machines (VMs)

Rack height (EIA unit)

2 URackmount, tower with pedestal kit or office-friendly server (desk side) with reduced acoustics


HP Integrity rackmount servers—entry classRe-energize your branch office and rackmount server infrastructure


10

Entry-class

HP Integrity rx2800 i4 Server


Storage

Disk StorageHP 3PAR P10000 Storage SystemHP 3PAR T-Class & F-Class Storage SystemHP EVA P6000 StorageHP EVA 6400/8400 StorageHP IBRIX X9000 StorageHP X1000 G2 Network Storage SystemsHP X3000 G2 Network Storage SystemsHP P4000 G2 SAN SolutionsHP MSA P2000 G3 Modular Smart Array SystemHP D2000 Disk EnclosuresHP 600 Modular Disk System

Tape StorageHP DAT Tape DrivesHP Ultrium LTO Tape DrivesHP MSL2024/MSL4048/MSL8048/MSL8096 Tape LibrariesHP 1/8 G2 Tape AutoloaderHP ESL G3 Tape Libraries

Software

HP Matrix OEHP Serviceguard Solutions


SupportHP Critical ServiceHP Proactive 24 ServiceHP Support Plus 24 Service

InstallationHP Installation and Startup

Other servicesHP Proactive SelectHP Startup Virtual Machine ServiceHP Serviceguard Implementation—HP-UXHP Startup Integrity 2-socket Server Service

Hardware options

Ethernet and Fibre Channel multifunction (combo) adapters10 Gb/s converged network adapters1 Gb/s and 10 Gb/s network adapters4 Gb/s and 8 Gb/s Fibre Channel host bus adapters6 Gb/s Serial-Attached SCSI (SAS) Smart Array ControllersQuad Data Rate (QDR) 4X InfiniBand host channel adaptersHP Integrity rx2800 i2 2D Graphics Adapter6G SAS solid state drives and hard disk drivesTrusted platform module (TPM)

HP Integrity rackmount servers—entry class (continued)Re-energize your branch office and rackmount server infrastructure


11

High-end

Superdome 2–8s Entry point for Superdome-class reliability and flexibility

Superdome 2–16s Modular, flexible building block for Superdome 2, with expanded scalability for enterprise applications

Superdome 2–32s Expanded scalability, performance, and ease of management, including the innovative Superdome 2 cabinet with programmable status display

Processors supported Intel Itanium processor 9500 series2.53 GHz (8-core) with 32 MB shared last-level cache2.13 GHz (8-core) with 24 MB shared last-level cacheIntel Itanium processor 9300 series1.73 GHz (4-core) with 24 MB shared last-level cache1.60 GHz (4-core) with 20 MB shared last-level cache

Intel Itanium processor 9500 series2.53 GHz (8-core) with 32 MB shared last-level cache2.13 GHz (8-core) with 24 MB shared last-level cacheIntel Itanium processor 9300 series1.73 GHz (4-core) with 24 MB shared last-level cache1.60 GHz (4-core) with 20 MB shared last-level cache

Intel Itanium processor 9500 series2.53 GHz (8-core) with 32 MB shared last-level cache2.13 GHz (8-core) with 24 MB shared last-level cacheIntel Itanium processor 9300 series1.73 GHz (4-core) with 24 MB shared last-level cache1.60 GHz (4-core) with 20 MB shared last-level cache

Number of processors 2–16 2–16 2–32

Maximum number of cores 128 128 256

Scalable processor chipset sx3000 sx3000 sx3000


HP-UX 11i v313 HP-UX 11i v313 HP-UX 11i v313

Maximum memory (cluster) 2 TB DDR3 (256 x 8 GB) 2 TB DDR3 (256 x 8 GB) 4 TB DDR3 (512 x 8 GB)

External I/O slots 48 external PCIe x8 Gen2 96 external PCIe x8 Gen2 96 external PCIe x8 Gen2

Built-in I/O 32 10GbE portsPass-through or switch interconnect module

32 10GbE portsPass-through or switch interconnect module

64 10GbE portsPass-through or switch interconnect module

Form factor 18U enclosure4U I/O expansion enclosureHP Intelligent Series Racks 600 mm wide in both 36U and 42U heightsStandard rack door

18U enclosure4U I/O expansion enclosureHP Intelligent Series Racks 600 mm wide in both 36U and 42U heightsSuperdome 2 door with active display

2 18U enclosures in single 19-inch rack4U I/O expansion enclosureHP Intelligent Series Racks 600 mm wide in both 36U and 42U heightsSuperdome 2 door with active display


HP Integrity Superdome 2—high-endThe flagship server in the HP Mission-Critical Converged Infrastructure—ideal for high-end consolidation, availability, and resiliency


12

High-end

Superdome 2–8s Superdome 2–16s Superdome 2–32s


Storage

HP 3PAR F200/F400/T400/T800 StorageHP XP P9500 StorageHP XP 10000/12000/20000/ 24000 StorageHP EVA 4000/4100/4400/6000/6400/6100/ 8000/8100/8400 StorageHP P4000 StorageHP EVA P6500 StorageHP MSA 2300 FC StorageHP MSA P2000 G3 FC StorageHP MSA P2000 G3 FC/iSCSI Combo Storage (FC connect) HP D2000 Disk EnclosuresHP MDS600 Disk EnclosuresHP DAT Tape DrivesHP LTO Ultrium Tape DrivesHP 1/8 G2 SAS Tape AutoloaderHP MSL 2024/4048/8096 SAS Tape LibrariesHP IBRIX X9000 StorageHP X1000 G2 StorageHP X3000 G2 Storage

HP 3PAR F200/F400/T400/T800 StorageHP XP P9500 StorageHP XP 10000/12000/20000/ 24000 StorageHP EVA 4000/4100/4400/6000/6400/ 6100/8000/8100/8400 StorageHP P4000 StorageHP EVA P6500 StorageHP MSA 2300 FC StorageHP MSA P2000 G3 FC StorageHP MSA P2000 G3 FC/iSCSI Combo Storage (FC connect) HP D2000 Disk EnclosuresHP MDS600 Disk EnclosuresHP DAT Tape DrivesHP LTO Ultrium Tape DrivesHP 1/8 G2 SAS Tape AutoloaderHP MSL 2024/4048/8096 SAS Tape LibrariesHP IBRIX X9000 StorageHP X1000 G2 StorageHP X3000 G2 Storage

HP 3PAR F200/F400/T400/T800 StorageHP XP P9500 StorageHP XP 10000/12000/20000/ 24000 StorageHP EVA 4000/4100/4400/6000/6400/ 6100/8000/8100/8400 StorageHP P4000 StorageHP EVA P6500 StorageHP MSA 2300 FC StorageHP MSA P2000 G3 FC StorageHP P2000 G3 FC/iSCSI Combo Storage (FC connect) HP D2000 Disk EnclosuresHP MDS600 Disk EnclosuresHP DAT Tape DrivesHP LTO Ultrium Tape DrivesHP 1/8 G2 SAS Tape AutoloaderHP MSL 2024/4048/8096 SAS Tape LibrariesHP IBRIX X9000 StorageHP X1000 G2 StorageHP X3000 G2 Storage

Software

HP-UX OEs: Base OE, Virtual Server OE, High Availability OE, Data Center OE, including various levels of HP-UX:Serviceguard high availability and disaster recovery solutionsVirtualization System ManagementStorage ManagementSecurityDevelopment and Performance ToolsNetworking and Internet ServicesUtility Pricing




SupportHP Critical ServiceHP Proactive 24 ServiceInstallationHP Factory Express ServicesHP Installation and StartupOther servicesHP Serviceguard Solutions



Hardware options

HP iCAP and TiCAP processorsHP Lights Out Advanced KVM Card



HP Integrity Superdome 2—high-end (continued)The flagship server in the HP Mission-Critical Converged Infrastructure—ideal for high-end consolidation, availability, and resiliency


13

NonStop

HP Integrity NonStop NS2100 serverEntry-class, high levels of availability and data integrity in a cost-effective commercial server

HP Integrity NonStop NS2200 ServerExcellent price-performance, software fault-tolerant solution for small to midsize enterprises

HP Integrity NonStop BladeSystem NB54000cIndustry-leading 24x7 availability, scalability, and data integrity with a high level of performance

Processors supported Intel Itanium processor 9300 series Intel Itanium processor 9300 series Intel Itanium processor 9300 series

Clustering Expand-over-IP (does not support ServerNet clustering)

Expand-over IP (does not support ServerNet clustering)

NonStop BladeCluster SolutionServerNet clustering

Number of processors 2–4 2–4 2–16 per node

Licensable cores per processor

1 (fixed) 2 (fixed) 2 or 4 (user’s choice)

Maximum number of logical processors per cluster

1020 1020 4080

Operating systems supported HP NonStop OS (J-Series) HP NonStop OS (J-Series) HP NonStop OS (J-Series)

Maximum memory (cluster) 32 TB 32 TB 192 TB

ServerNet processor connectivity

Versatile I/O (VIO) VIO BladeSystem ServerNet switches

I/O infrastructure IP Cluster I/O Module (CLIM), Storage CLIM, Telco CLIM

IP Cluster I/O Module (CLIM), Storage CLIM, Telco CLIM

IP CLIM, Storage CLIM, Telco CLIM, I/O Adapter Modular Enclosure (IOAME)

Maximum I/O adapters 4 4 60 (IOAME)

Maximum clustered I/Omodules (CLIMs)

6 6 48

Internal hard disk drives 200 200 3248 FC disks with all IOAME-based storage and IP connectivity; no CLIMs2300 SAS disks with all CLIM-based storage and IP connectivity; no IOAME

Management Open System Management (OSM), HP SIM, HP Insight Control for NonStop, HP NonStop Essentials, HP Web ViewPoint, HP Availability, Stats, and Performance (ASAP), HP IT Performance Suite

HP NonStop System Console (NSC)HP SIM

OSM, HP SIM, HP Insight Control for NonStop, HP NonStop Essentials, Web ViewPoint, ASAP, HP IT Performance Suite

Rack height (EIA unit) 42 and 36 42 and 36 42U

* Photos above are a graphic representation of next-generation commercial HP Integrity NonStop racks.

HP Integrity NonStop serversUltra-robust servers that deliver 24x7 continuous availability, unrivaled data integrity, and virtually unlimited scalability—ideal for demanding, transaction-intensive applications

* * *


14

NonStop

HP Integrity NonStop NS2100 Server HP Integrity NonStop NS2200 Server HP Integrity NonStop BladeSystem NB54000c


Storage

SAS internal hard disk drives (146 GB @ 15k rpm, and 300 GB @ 10k rpm) HP disk array family (for example, P9500)

SAS internal hard disk drives (146 GB @ 15k rpm, and 300 GB @ 10k rpm) HP disk array family (for example, P9500)

FC internal hard disk drives (300 GB @ 15k rpm)SAS internal hard disk drives (146 GB @ 15k rpm, and 300 GB @ 10k rpm)HP disk array family (for example, P9500)

Software

HP NonStop SQL database softwareHP NonStop RDF/ZLT replication software




SupportHP Critical ServiceHP Proactive 24HP Support Plus 24 ServiceHP Installation and Start up Service

SupportHP Critical ServiceHP Proactive 24HP Support Plus 24 Service HP Installation and Start up Service

SupportHP Critical ServiceHP Proactive 24HP Support Plus 24 ServiceHP Installation and Start up Service

Hardware options

HP Virtual TapeServerExpansion board for Ethernet

HP Virtual TapeServerExpansion board for Ethernet

IOAME: FCSA, G4SAStorage CLIM: SAS HBA, FC HBA

HP Integrity NonStop servers (continued)Ultra-robust servers that deliver 24x7 continuous availability, unrivaled data integrity, and virtually unlimited scalability—ideal for demanding, transaction-intensive applications


15

HP Software Description

Virtualization

HP Integrity Virtual Machines14

Improves utilization by allowing several virtual machines to share a single processor core and I/O resources. Each virtual machine runs its own guest OS instance (HP-UX 11i and OpenVMS) and offers complete software isolation. Online migration is also available, allowing a running VM and its guest OS and applications to be moved to a different VM host without service interruption, OS reboot, or application restart.

HP Virtual Partitions (vPars)14

Improves utilization by allowing multiple HP-UX instances to share one server or hard partition. Each vPar runs its own copy of HP-UX and offers complete software isolation. Granularity is down to one processor core. Processor cores and memory can be dynamically migrated.

HP Matrix OE

The HP Matrix OE is advanced infrastructure lifecycle management software that allows you to plan power and capacity continuously, provision infrastructure in minutes, and balance physical and virtual resources with mission-critical availability. The Matrix OE is integrated by design and includes the following capabilities:

• Partitioning with HP Integrity Virtual Machines or HP Virtual Partitions.

• Capacity planning (HP Capacity Advisor): Easy-to-use and energy-aware tool for capacity planning, continuous analysis, and optimized workload placement. HP Smart Solver technology shows the excellent fits for your workloads. You can test various scenarios before you make any changes to your critical applications to align to your business needs.

• Configuration management: Reduces complexity by providing unified visualization and management of physical and virtual servers. It enables you to graphically visualize and configure how your virtual resources are being used and how they map to your physical infrastructure.

• Workload management (HP Global Workload Manager): Allocates server resources automatically so that the highest-priority applications get the resources they need. Designed for multisystem Integrity server environments, it is ideal for large, centralized IT environments that host applications for many departments.

• Infrastructure orchestration: Lets you provision infrastructure in minutes to automatically activate physical servers, storage, and networking from pools of shared resources.

HP related offeringsComprehensive solutions for the HP Integrity systems family

14 HP recommends purchasing these software products as part of the fully integrated HP Matrix OE for HP-UX, as part of the Virtual Server OE, High Availability OE, or Data Center OE.


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Availability

HP Serviceguard Solutions for High Availability and Disaster Recovery

HP Serviceguard Solutions for High Availability and Disaster Recovery provide transparent recovery to rapidly and automatically restore service availability after a failure in order to prevent the business impacts of downtime. Serviceguard Solutions are tightly integrated with the Matrix OE, and deliver quick, quantifiable return on IT investment with high-availability and disaster recovery solutions integrated by design with virtualization, utility pricing, and storage management.

HP Serviceguard14

HP Serviceguard uses virtualization to move IT services between servers in order to increase availability. These moves can be automatic, such as in response to a failure or threshold violation, or at your command, to avoid downtime when performing maintenance.

HP Serviceguard Manager14 Included with Serviceguard, HP Serviceguard Manager provides GUI-based management of Serviceguard products, including the creation, modification, administration, and monitoring of clusters and packages.

HP Event Monitoring Service and HA Monitors14

HP Event Monitoring Service (EMS) and HA Monitors facilitate real-time monitoring and error detection for HP products in the enterprise environment. This framework provides centralized management of hardware devices and system resources, and provides immediate notification of hardware failures and system status.

HP Serviceguard Enterprise Cluster Master Toolkit14

Provides plug-and-play availability for key applications, including HP Serviceguard NFS, Apache, Tomcat, CIFS/9000, Oracle Database, Sybase ASE, MySQL, and IBM DB2.

HP Serviceguard Extension for SAP

An off-the-shelf solution that protects your SAP environment by automatically detecting failures or threshold violations and immediately restoring any affected application to the required availability levels. Provides automated recovery and simplified management for SAP. Includes HP Hot Standby, the first and only high-availability solution capable of cutting recovery time of SAP liveCache from hours or days to under two minutes.

HP Serviceguard Extension for RAC

Robust protection for an Oracle Real Application Clusters (RAC) environment, HP Serviceguard Extension for RAC (SGeRAC) delivers high availability, manageability, data integrity, and storage management for the entire RAC stack.

HP Serviceguard Disaster Recovery

HP Metrocluster and Continentalclusters provide the highest level of availability and business continuity for enterprise data centers over local and unlimited distances.

HP Serviceguard Storage Management Suite

HP Serviceguard Storage Management Suite delivers improved availability, performance, and manageability for Oracle Database and Oracle RAC environments on HP-UX 11i. It achieves these enhancements by integrating HP Serviceguard with Veritas Storage Foundation technologies by Symantec. This suite of products also includes features that can speed data recovery from hours to minutes, improve manageability, and reduce storage costs.

HP Serviceguard Installation and Start up service

This service provides time-tested processes for a seamless and successful deployment of the HP Serviceguard solution on a Linux system. This is scalable as per customer requirements and provides the basic start up service, packaged implementation services which includes analysis and planning, implementation, and customer orientation sessions.

14 HP recommends purchasing these software products as part of the fully integrated HP Matrix OE for HP-UX, as part of the Virtual Server OE, High Availability OE, or Data Center OE.

HP related offerings (continued)Comprehensive solutions for the HP Integrity systems family


17



Management

HP SIM HP SIM is the foundation of HP Unified Management Portfolio. It helps maximize system uptime, reduces TCO, and provides powerful monitoring and control of multiple HP Integrity servers.

HP Ignite-UX Enables fast deployment of HP-UX 11i for one or many servers. It provides the means for creating and reusing standard system configurations, enables replication of systems, permits post-installation customization, and is capable of operating in both interactive and unattended modes.

HP GlancePlus Pak Software Combines real-time diagnostic and monitoring capabilities with the ability to perform historical data collection and analysis. This provides an ideal solution to manage the availability and performance of a single system while retaining valuable historical information for use with enterprise management products.

HP Operations Software for UNIX

Discovers, monitors, controls, and reports on the availability and performance of heterogeneous, large-scale IT environments. It consolidates information for all IT components—network, systems, storage, databases, and applications.

HP Integrity iLO 2 Comes with advanced remote management built into the system management processor.

HP NonStop software for HP Integrity NonStop servers

HP NonStop SQL database software

NonStop SQL is a distributed relational database management system that uses the ANSI-standard Structured Query Language (SQL) to deliver a scalable, fault-tolerant database. NonStop SQL includes Open Database Connectivity (ODBC) and Java Database Connectivity (JDBC) software and a report writer.

HP NonStop RDF/ZLT replication software

NonStop RDF/Zero Lost Transactions (ZLT) software offers high-speed, low-latency transaction replication between NonStop servers and enables total data integrity for every transaction.

HP Pathway with NonStop TS/MP software

Highly scalable and available application server for mission-critical OLTP applications.

HP NonStop Servlets for JavaServer Pages

Highly scalable Apache Tomcat-based Web container for hosting enterprise Java components.

HP NonStop Tuxedo software Highly scalable and available version of the popular BEA Tuxedo transaction processing monitor.

HP NonStop CORBA software Highly scalable and available OMG CORBA*-compliant Object Request Broker.

* OMG stands for Object Management Group consortium, of which HP NonStop is a long-time member. CORBA is Common Object Request Broker Architecture.


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HP Storage Description

HP XP P9500 Storage

High-performance storage for the mission-critical converged infrastructure where constant access to data is required—even in the event of a disaster. The virtualization technology in the P9500 disk array increases total resource utilization and productivity, can adapt to changing business conditions in minutes instead of months, and protects storage investments while increasing data center capacity and life span. P9500 disk array—scales up to 1.18 PB of internal and 255 PB of external capacity.

HP 3PAR Storage

A family of next-generation, multitenant utility storage arrays built for cloud computing. Autonomic management capabilities decrease storage administration by up to 90 percent, while unique thin technologies reduce capacity requirements by 50 percent or more.15 It is the ideal platform for the virtual data center, cloud computing, and the delivery of enterprise IT as a utility service. Four models deliver a broad range of scalability to enterprise environments while providing uncompromising simplicity, agility, efficiency, and compelling TCO:

• HP 3PAR T800 Storage System—scales up to 800 TB of capacity

• HP 3PAR T400 Storage System—scales up to 400 TB of capacity

• HP 3PAR F400 Storage System—scales up to 384 TB of capacity

• HP 3PAR F200 Storage System—scales up to 128 TB of capacity

HP EVA Storage

An enhanced virtual storage array family for enterprises requiring an easy-to-use, high-performing midrange disk array with outstanding TCO to support business-critical processes:HP EVA P6500 Storage—scales to 480 TB of capacity• HP EVA P6300 Storage—scales to 250 TB of capacity


15 “HP 3PAR Thin Technologies,” 2010, http://dccappshares01.austin.hp.com/SALES_LIBRARY-PRO/CONCENTRA/Autofed%20Content/UCM/UCM-Concentra/Nonpub/ucmc02562477/c02562477.pdf.


http://dccappshares01.austin.hp.com/SALES_LIBRARY-PRO/CONCENTRA/Autofed%20Content/UCM/UCM-Concentra/Nonpub/ucmc02562477/c02562477.pdf

http://dccappshares01.austin.hp.com/SALES_LIBRARY-PRO/CONCENTRA/Autofed%20Content/UCM/UCM-Concentra/Nonpub/ucmc02562477/c02562477.pdf

19


HP Storage Description

HP LTO Ultrium Tape Blades Ideal for HP BladeSystem c-Class customers who need an integrated data protection solution:• Half-height tape blade for HP BladeSystem c3000 and c7000 Enclosures

• Capacities up to 3 TB of compressed data on a single cartridge and up to 280 MB compressed transfer rate

• Complete data protection and disaster recovery solution

HP LTO Ultrium Tape Drives The HP premier line of backup devices designed for midsize and enterprise markets:• Capacities up to 3 TB of compressed data per cartridge and up to 280 MB/sec compressed transfer rate

• Ideal for midrange and high-end servers

• Investment protection through two-generation backward read compatibility and a roadmap for future generations

HP 1/8 G2 LTO-5 Ultrium 3000 SAS Tape Autoloader

Automate backup with a tape autoloader that provides a choice of LTO Ultrium tape drives, remote management, data encryption, and proactive drive and media health monitoring.

HP MSL4048 2 LTO-5 Ultrium SAS Tape Library

Automate backup with a tape library that provides a choice of LTO Ultrium tape drives, remote management, data encryption, and investment protection with performance and capacity upgrades.

HP IBRIX X9000 Network Storage

Control costs associated with explosive data growth and improve the performance of file-based applications with scale-out network storage that efficiently manages information in a single namespace.

HP LeftHand P4000 G2 Storage (for HP-UX 11i v3 environments)

Reduce SAN costs with an all-inclusive, enterprise feature set for physical and virtual environments. Reduce risk via data high availability. Increase business agility and scale SAN disruption free.

HP X1000 G2 Storage Deliver Windows-powered unified network storage that is easy to install, easy to manage, and easy to expand to your small, medium, or workgroup IT environment.

HP X3000 G2 Storage Add clusterable and easy-to-manage file, iSCSI, and management services to midrange and enterprise array/SAN environments to create unified network storage solutions.

HP MSA P2000 G3 Storage A low-cost, high-capacity SAN array for Fibre Channel networks. Ideal for smaller data centers and remote office locations, the P2000 G3 provides up to 192 TB of capacity and offers the most affordable data protection and performance features in its class.

HP D2000 Disk Enclosures Low-cost, high capacity/performance external direct attach SAS storage enclosures. Ideal for small application environments in SMBs, remote offices, and departmental locations.

Fibre Channel internal hard disks (300 GB @ 15k rpm)

These latest-generation Fibre Channel attached drives give excellent available performance for system and user disks.

SAS internal hard disks (146 GB @ 15k rpm and 300 GB @ 10k rpm)

SAS disks are for CLIM-based I/O. These 2.5-inch SAS disks support caching technology and give excellent available performance for system and user disks.


20

HP options Description

HP iCAP cells, processors, and memory

HP Instant Capacity (iCAP) reduces overprovisioning and helps link IT costs to revenue by deferring these costs until they are actually needed. iCAP hardware is purchased for a fraction of the price of active hardware and does not require software or support. When additional capacity is needed, the remaining portion is paid with no premium and the component is activated with a simple command, typically requiring no downtime.

HP TiCAP HP Temporary Instant Capacity (TiCAP) is like a prepaid phone card that provides 30 days of activation for iCAP processor cores. TiCAP is consumed at your own pace, and includes OS and Matrix OE licenses and support. TiCAP allows you to meet short-term peaks in application demands when they occur.

HP GiCAP HP Global Instant Capacity (GiCAP) allows you to move the usage rights for hardware and software licenses within a group of servers, effectively deactivating components in one server in order to activate them in another. GiCAP, combined with the HP Matrix OE, is a unique differentiator that offers automatic load balancing for cost-effective high availability.

HP 10000 G2 series rack The enterprise-class rack solution combines unparalleled structural integrity, cooling, and cable management, and can be used for all HP rackmounted server and storage products.

HP Fibre Channel and Gigabit Ethernet multifunction adapters

The HP Fibre Channel and Gigabit Ethernet multifunction adapters deliver the performance, flexibility, and high availability you need to support the connectivity requirements for server consolidation in your adaptive enterprise. Both single and dual channels for both Fibre Channel and Gigabit Ethernet are available to help maximize utility from a single I/O slot.

HP 8 and 4 Gb Fibre Channel adapters

HP 8 Gb and 4 Gb Fibre Channel adapters offer the highest level of availability and support when used in conjunction with HP storage arrays, tape storage systems, and Fibre Channel switches. The dual-channel and single-channel 8 Gb and 4 Gb Fibre Channel adapters effectively double performance over previous-generation Fibre Channel adapters. In addition, the 8 Gb and 4 Gb Fibre Channel adapters auto-negotiate 1 Gb, 2 Gb, 4 Gb, or 8 Gb transfer rates, allowing full legacy support for existing SAN infrastructures to protect your current SAN investment.

HP 4X InfiniBand adapters HP 4X Fabric solutions provide high-speed, low-latency switched fabric solutions enhanced for server clusters. HP 4X Fabric products provide a leading-edge interconnect for both high-performance computing (HPC) customers who want to deploy clusters for scientific and engineering applications, and for commercial customers who want to deploy highly available and scalable database clusters.

HP Lights Out Advanced KVM Card

HP Integrity iLO management processors make it simpler, faster, and less costly to remotely manage your Integrity servers. The Integrity Lights Out Advanced/KVM card is an optional accessory that combines a physical graphics/USB card with additional logic to enable the Lights Out Advanced Virtual Media and Integrated Remote Console.

Fibre Channel ServerNet Two-port Fibre Channel adapter card that provides two Fibre Channel ports to connect to internal Fibre Channel Disk Modules (FCDMs), HP XP Disk Array family, and tape storage products.

FCSA Four-port Ethernet adapter card that provides two 10/100 Mb/s ports and two 10/100/1000 Mb/s ports.

G4SA Serial Attached SCSI host bus adapter to connect to SAS disk modules.

SAS HBA Fibre Channel host bus adapter to connect to HP disk array family and tape storage products.

FC HBA An optional expansion board that expands the VIO subsystem by providing either an additional four Fibre Channel ports beyond the four embedded Fibre Channel ports, all with FCSA-like functionality; or an additional four Ethernet ports beyond the four embedded Ethernet ports, with G4SA functionality.

Expansion board for Fibre Channel or Ethernet

An optional expansion board that expands the VIO subsystem by providing either an additional four Fibre Channel ports beyond the four embedded Fibre Channel ports, all with FCSA-like functionality; or an additional four Ethernet ports beyond the four embedded Ethernet ports, with G4SA functionality.

HP Virtual TapeServer A flexible, high-performance disk-based backup and restore system that automates operations, reduces backup windows, and dramatically improves restore operations.Multisite backup data replication disaster recovery redundancyData encryption, data compression, and clustering for availability and securityOpen systems backup application integration for autonomous operations

HP memory upgrades HP branded memory is the easiest way to quickly enhance and improve overall system performance for demanding database and application workloads. HP memory modules are qualified and tested to strict HP standards to help facilitate consistently high levels of performance and reliability in HP servers. Memory upgrade options differ by server. Most HP Integrity servers offer Double Chip Spare technology.



21

HP Services Description

HP Critical Service

This service offers high-performance reactive services and proactive components designed to reduce planned and unplanned downtime. The key feature of this service is an assigned support team including an account support manager (ASM), Remote Support Account Advocate, Mission-Critical Hardware Specialist and access to the HP Global Mission-Critical Solution Center to help resolve complex issues faster. Reactive support components of this service include 24x7 hardware and software coverage, 6-hour Call-to-Repair commitment, enhanced parts inventory, and accelerated escalation management.

HP Proactive 24 supportThis service offers improved stability, availability, and operational effectiveness through integrated hardware and software support services that combine industry-leading reactive technical assistance with proactive account services delivered by an ASM, giving you IT management support with a team of service specialists.

HP Support Plus 24

Provides comprehensive hardware and software support services and HP technical resources that help increase availability of your IT infrastructure and resolve problems. The hardware support service features include remote problem diagnosis and support, 24x7 hardware support with 4-hour onsite response, replacement parts, and materials. The software support includes installation advisory support, software updates for HP and selected third-party software products.

Installation and startupInstallation and startup services include booting the system, verifying that all applicable patches have been applied, establishing connectivity to key system peripherals, configuring your network to specifications, and verifying end-to-end data transfer between the server and other local systems (if network configuration is purchased).

HP Factory Express

HP Factory Express services combine factory integration with onsite installation and startup activities. The Factory Express process starts by having HP experts work with you to plan and design the comprehensive custom solutions for your business. It continues in our factory as HP experts supervise manufacturing and testing, perform complete installation support, integrate the hardware and software, configure the system, apply all patches, pretest the system components, and provide you with a solution integration manual. For your convenience, Factory Express services are available with three packaged offers: Customized Rack-Level Integration, Customer Designed Solution Integration, and HP Designed Solution Integration.

HP related offerings (continued)HP Technology Services offerings for the Integrity systems family


22

HP Integrity midrange rackmount servers

Deploy Support

Optimized Care HP Factory Express Level 5

HP experts provide consulting for solution configuration, racking, and onsite installation of a solution. HP and the customer collaborate on the design.

3-Year HP Critical Service

For environments where downtime cannot be tolerated—HP monitors your environment around the clock, 365 days a year, implementing improvement projects to mitigate risks and reduce incidents. If outages do occur, they are addressed immediately with access to all of our dedicated critical support escalation resources.

Standard Care HP Factory Express Level 4

HP experts provide consulting for solution configuration, complex configuration, racking, onsite installation of a solution, and a handover session. The customer provides the design.

3-Year HP Proactive 24

For environments where some downtime is acceptable —HP helps manage your IT environment for improved performance, stability, and availability. Your incidents are addressed 24x7, with a maximum 4-hour response 365 days a year.

Basic Care HP Installation and Startup Service for BCS servers

HP installs and configures your business-critical rackmount server hardware and OS software, matching your business objectives and systems environment to the configuration.

3-Year HP Support Plus 24

This is the minimum recommended support level—HP provides around-the-clock hardware and software support onsite (including third party), plus cost-saving software updates 365 days a year. HP also monitors ongoing operations through state-of-the-art remote tools.

HP Integrity entry-level rackmount servers

Deploy Support

Optimized Care HP Installation and Startup Service for BCS servers

HP installs and configures your business-critical rackmount server hardware and OS software, including configuration.


For environments where downtime cannot be tolerated—HP helps manage your IT environment for improved performance, stability, and availability. Your incidents are addressed 24x7, with a maximum 4-hour response 365 days a year.

Standard Care HP Installation and Startup Service for BCS servers



For environments where some downtime is expected—HP provides around-the-clock hardware and software support onsite (including third party), plus cost-saving software updates 365 days a year. HP also monitors ongoing operations through state-of-the-art remote tools. This option includes 3-year HP Proactive Select credits.

Basic Care HP Installation and Startup Service for BCS servers




HP Technology Services for Integrity ServersHP Technology Services recommend support services by products family to help you optimize technology operations, lower risk, and drive better business outcomes:


23

HP Integrity server blades

Deploy Support

Optimized Care HP Installation and Start up Service

HP provides onsite new hardware installation and software deployment of the server blade, as well as configuration and testing of BladeSystem Ethernet interconnect switches, facilitating proper implementation of network protocols andaccess to advanced features.



Standard Care HP Installation and Start up Service

HP provides onsite new hardware installation and software deployment of the server blade, as well as configuration and testing of BladeSystem Ethernet interconnect switches, facilitating proper implementation of network protocols and access to advanced features.


For environments where some downtime is acceptable—HP helps manage your IT environment for improved performance, stability, and availability. Your incidents are addressed 24x7, with a maximum 4-hour response 365 days a year.

Basic Care HP Installation and Start up Service

HP provides onsite new hardware installation and software deployment of the server blade, as well as configuration and testing of BladeSystem Ethernet interconnect switches, facilitating proper implementation of network protocols and access to advanced features.



HP Integrity Superdome 2

Deploy Support

Optimized Care HP Startup Superdome 2 Service

HP experts provide consulting for solution configuration, racking, and onsite installation of the HP Integrity Superdome 2 Server.

HP Factory Express Level 5




Standard Care HP Startup Superdome 2 Service






Basic Care HP Startup Superdome 2 Service



HP experts provide consulting for solution configuration, complex configuration, racking, onsite installation of a solution, and a handover session. The customer provides the design.


This is the minimum recommended support level—HP helps manage your IT environment for improved performance, stability, and availability. Your incidents are addressed 24x7, with a maximum 4-hour response 365 days a year.


24

HP NonStop servers

Deploy Support

Optimized Care HP Installation and Start up service

An HP solution consultant works with the customer to understand, design, and document the solution that best meets the customer’s business requirements. Once the system has been configured at the factory and delivered to the customer site, the HP team arrives onsite to get the NonStop Server solution up and running quickly to the customer’s expectations.



Standard Care HP Installation and Start up Service




Basic Care HP Installation and Start up Service



This is the minimum recommended support level—HP provides around-the-clock hardware and software support onsite (including third party), plus cost-saving software updates 365 days a year. HP also monitors ongoing operations through state-of-the-art remote tools. There is no assigned HP account manager or team.


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Better business outcomes with our integrated service solutions

Competitive IT organizations need an environment that’s both right for today and ready to evolve as your business needs change. HP Services meets this challenge with services designed to lower your IT costs, increase availability, reduce the complexity of multivendor services, and accelerate system implementation.

• A key to business success is an agile IT infrastructure that adapts to changing needs while keeping the business running smoothly. Maintaining predicable service levels is one of the benefits of HP comprehensive support services. To help you design, deploy, integrate, and manage an agile IT infrastructure, we cover the entire IT solution lifecycle—including convenient prepackaged HP Care Pack Service options and custom integration and support solutions.

• Break down costly technology silos with our consulting and integration services that allow you to access, share, and synchronize applications and data across your existing heterogeneous environment.

• To speed up product implementation, consider our Factory Express capabilities. Our plug-and-play solutions are integrated, tested, and shipped in a fully configured rack. Included are predelivery site reviews, factory installation and configuration, onsite installation, and product orientation.

HP Education Services for Integrity Servers

In today’s fast-paced business environment, your employees need to quickly assimilate new IT skills. HP can help you achieve this goal with a variety of training services, including instructor-led courses, customized onsite training, and instructor-led online courses using the innovative HP Virtual Classroom technology.

Virtual Classroom technology offerings cover the entire HP Integrity product line:

• HP Integrity rackmount server training

• HP Integrity server blade training

• HP Integrity Superdome 2 training

• NonStop training

• HP-UX training

• OpenVMS training

Capitalize on your IT environment capabilities with a service partner who thoroughly understands server, storage, and network technology in a multivendor environment. Working in partnership with HP Authorized Channel Partners, HP has this expertise.

Whether your company is a medium-sized organization or a large global corporation, HP Services can help. To learn more, visit hp.com/services.

HP Installation and Startup Service for Integrity Servers

The HP Installation and Startup Service for Integrity Servers is designed for customers who need more than the hardware installation delivered with the Basic Installation Care Pack. This service provides hardware integration and racking at your site for the server. It also provides basic OS configuration, logical volume layout, and RAID setting of internal server storage, along with configuration of server network settings to establish connectivity with your network. If you desire more robust planning, design, and test services, Factory Express services offer a more complete service solution.


http://www.hp.com/services

26

HP Factory Express for a better return on your IT investment

Factory Express is a unique service offering designed to help an enterprise like yours get a better return from your IT investment by enabling deployment of the HP Converged Infrastructure. The process starts by having HP experts work with you to plan and design some of the best custom solutions for your business. It continues in our factory as we supervise manufacturing and testing. And it follows through with HP providing complete installation support and assistance. In short, Factory Express helps you reduce your deployment time with hardware built to your exact specifications and tested as a complete solution, and then shipped from the HP factory, ready to run in your data center. The goal is to put our expertise to work for your business—saving you time, money, and resources while it frees your staff to focus on your core business.

HP Cluster Consistency Service

This service provides for the installation of an automated diagnostic tool that can enable configuration consistency, and can also diagnose and monitor changes critical for application operation and restart after failover. The service helps you minimize the risks associated with your operation of business-critical applications within the cluster environment. It offers continuous monitoring of your application environment with alerts of configuration changes between the servers in a cluster.

HP Serviceguard

HP Serviceguard Solutions for high availability protects against faults within a local network and enable downtime-free maintenance and upgrades. The foundation of every Serviceguard Solution allows Serviceguard to monitor the availability and accessibility of your critical IT services, such as applications, databases, or even custom applications. Those applications—and everything that they rely upon to do their job—are meticulously monitored for any fault in hardware, software, OS, virtualization, storage, or the network. When a failure or threshold violation is detected, Serviceguard automatically and transparently resumes normal operations in mere seconds by restarting the service in the right way and in the right place to enable improved performance.


27

Classic integration services

The HP Integration portfolio also includes the range of services that can be provided directly at the point of technology purchases based on your requirements. These specific services include:

• Data migration services provide end-to-end migration services that include planning the migration, executing the post-migration activities, reporting, and testing.

• Site planning services offer comprehensive site preparation that includes verification of space; examination of the capacity and availability of power distribution, cooling, and airflow distribution systems; and a review of installation readiness prerequisites.

• Project management services are designed to provide HP expertise to manage change driven by data center transformation or a technology refresh. These services enable you to accommodate extra workload without jeopardizing day-to-day tasks.

Relocation services

These services offer complete management of equipment relocation activities at a known custom-quoted price. The assigned relocation project manager creates and manages a detailed statement of work; a project plan developed with dates, timeframes, and specifications; and total coordination of staff resources and activities.

Deployment services

HP has a comprehensive portfolio of deployment services, ranging from factory-based implementation to onsite standard or custom deployments. Custom and standard deployments can be applied to most IT technologies. With HP deployment services, you can reduce not only the effort and resources needed to add or upgrade our technologies, but also the time it takes to make those technologies fully operational.

Lower your costs with flexible financing

HP eases the burden on your balance sheet by offering flexible financing options through HP Financial Services. One popular option is pay-per-use, a metered utility pricing solution—available with select HP Integrity server platforms—that lets you pay for capacity as you use it. Additionally, HP Financial Services can help you transition from your existing solution to a new one by helping you uncover the value in your unwanted equipment. With our Asset Recovery Services, HP Financial Services can pay you for equipment that has remaining market value and manage the disposition of truly obsolete equipment in accordance with environmental regulations. Our financial solutions make it possible to convert the capital investment in new equipment to an affordable operating expense, while deferring upfront costs until the transition is complete. No matter which combination of HP solutions you need, HP Financial Services offers a full range of “acquire-to-retire” services to put those solutions within reach. For more information, visit hp.com/go/hpfinancialservices.


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© Copyright 2011–2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Intel Itanium is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Oracle and Java are registered trademarks of Oracle and/or its affiliates. UNIX is a registered trademark of The Open Group.

4AA3-4519ENW, January 2013

The right partner for your enterprise

We are here to help you build an infrastructure that’s designed for your business needs. HP is investing to unify across the data center infrastructure so that customers can standardize on management tools, enclosures, power monitoring, and the like while leveraging their investments. Are spiraling power and cooling costs draining your budget? Our energy-saving tools and technologies can help you significantly cut costs by regulating and monitoring power usage across your infrastructure. Are you trying to get the greatest utilization from your data center floor space? We offer a complete portfolio of solutions, including small-footprint options. Do you need help scaling up or out, or designing a data center that can change along with your business needs? Look to HP. Do you want the broadest range of choice from proven IT providers? Our hardware, software, and service partners deliver thousands of solutions designed specifically for HP products. The bottom line? HP is the right partner to help you use technology for better business outcomes.

HP Technology Services

HP Technology Services for HP Integrity Servers offer flexible choices that span the entire technology lifecycle—so that you can rely on the precise level of assistance you need every step of the way. We help you build an infrastructure that is reliable, highly available, responsive and rooted in proven best practices. We offer a support experience that is proactive, personalized and simplified—delivering support when you need and how you need. Our dedicated teams of experts monitor the environment for proactive problem prevention, understand risks, and provide technical skills, best practices and recommendations for process improvement. With our wide range of services, expertise, people, and processes, we help you drive and deliver business value from IT.

For more information, visit hp.com/services/bcs.

For more information

To learn more about how HP Integrity servers are an excellent choice for today’s dynamic IT environments, visit hp.com/go/integrity.


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