fall issue bending reality - markham voice · a virtual care community pg 10 2015 fall issue...
TRANSCRIPT
Perks Work Building Office Culture pg 14
Your Business Keeping Good Peoplepg 17
Tech Gadgets Power Uppg 9
Made in Markham A Virtual Care Communitypg 10
2015Fall Issue M A R K H A M rsquo S E X C L U S I V E B U S I N E S S M A G A Z I N E
BENDING REALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
In ThIs Issue
Rolex Canada Ltd 50 St Clair Ave West Toronto ON M4V 3B7 T 4169681100 - F 4169682315
INK-JET PRINTOUT IS NOT AACOLOUR-ACCURATE PROOF
AND MAY HAVE BEEN REDUCED TO FIT PAPER
Artwork supplied byRolex Canada Ltd- Advertising Department
Contact Ana Catucci DirectorEmail anacatuccirolexcom
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CLOSING STARTED COMPLETED
PUBLICATION____________________________________________________________________
INSERTION DATE_____________________________________
THIS ADVERTISEMENT MUST BE USED ONLY FOR SPECIFIC PUBLICATION AND DATE
AND MUST NOT BE MODIFIED
AD SIZE TRIM BLEED COLOUR
663 2015_LaDifference_51The Voice
Fall 2015Full Page 85rdquoW x 11rdquoDnaCMYK
Jul 3115Jul 3015Jul 3015
2015_LaDifference_51_outlindd 1 7302015 92504 AM
The VOICE Fall 20153
In ThIs IssueYPC Are You Markhamrsquos Top Young Professional 4
BUSINESS BOOKS Digital Disruption Game-Changing Technology 12
HUMAN RESOURCES Expert Advice for Your Business Keeping Good People 17
MARKETING Donrsquot Do It All Expand Your Reach by Limiting Your Channels 18
COMMUNITY Building Common Ground Public Spaces for Growth 19
TECH Ten Reasons to Fall in Love with Windows 10 20
INVESTMENT Smart Strategies for Creating a Charitable Legacy 23
2014 BUSINESS ExCEllENCE AwARd RECIPIENT PROfIlE New Unionville Home Society 22
SAlUTE TO SMAll BUSINESS 24
wElCOME OUR NEwEST MEMBERS 26
9Tech Gadgets Power Up
10Made in Markham A Virtual Care Community
14Perks Work Building Office Culture
Publisher Richard Cunningham
President amp CEO
Editor Meghan Behse
Colborne Communications
Creative Director Katherine Pomykacz
Marketing amp Events Coordinator Your comments are always
welcome Please email kpomykaczmarkhamboardcom
Advertising information Christine Rogers
Advertising amp Marketing Consultant 905-474-0730 ext 3019
Cover and Cover Story Design CS-Graphic Design Inc
Design Lisa Mervin LJ Sales
Editorial Cartoon Robin Crossman
Cover Photo Dave Starrett
Printing CanMark Communications
Circulation ndash 12000copy August 2015 All rights reserved No part of this publication may be
reproduced or copied in parts or as a whole without prior written permission
of the Markham Board of TradePublication Agreement Number 41245573
wwwmarkhamboardcom
Markhamrsquos exclusive business magazine published by
Markham Convergence Centre 7271 Warden Avenue Markham ON L3R 5X5
T 905-474-0730 bull F 905-474-0685 infomarkhamboardcom
COVER STORY
6Bending Reality Dhan Balachandrsquos Headset Can Take You Anywhere
The VOICE Fall 20154
Stronger Faster SmarterHRPA is proud to introduce the CHRL designation
The best leaders set the highest standards for themselves The Certifi ed Human Resources Leader designation is the new gold standard for HR leadership in companies across Canada
Certifi ed Human Resources Professional Leader and Executive The new gold standardwwwhrpacadesignations
Local entrepreneurs and business people under 40 now have a platform to recognize their achievements ndash YPCrsquos ASPIRE Awards
Criteria1 Nominee must be born on or after January 1 1976AND2 Nomineersquos company must be Markham-based or a
Markham Board of Trade member in good standing
Nominations wwwmarkhamboardcom Boards and Committees tab YPC page
Deadline December 1 2015
Recipients will be announced at the YPC ASPIRE Awards in 2016
Stay connected MBTYPC Title Sponsor
Are YOU Markhamrsquos Top Young Professional YPCrsquos next networking event
ldquoTee up for Social Mediardquo Thursday September 17that Swing Park Indoor Golf226 Esna Park Dr Unit 1
Featuring Guest SpeakerRaheela Nanji Ree Consulting
Feel free to bring your own clubs
Register ypcmarkhamboardcom905-474-0730 ext 3025
60 Columbia Way Suite 710 Markham ON L3R 0C9 Tel 9059408700 Toll Free 18665088700 Fax 9059408785 wwwwvllpca
Celebrating 25 years in Markham
Wilson Vukelich LLP (WV) helps businesses and their owners avoid and solve legal problems The WV team is recognized for its creative and effective solutions in all its areas of practice
Tax and business planningPurchase and sale of businessesCorporate inance and commercial real estate Commercial lending asset based inancing and securitization transactions Wills trusts and estate planning Planned giving and philanthropy Dispute resolution ndash commercial litigation shareholder disputes and estate mediation Dealing with the CRA ndash from objections to Tax Court and beyondIntellectual property ndash licensing trademarks and related mattersTransportation lawEmployment law
The VOICE Fall 20155
Stronger Faster SmarterHRPA is proud to introduce the CHRL designation
The best leaders set the highest standards for themselves The Certifi ed Human Resources Leader designation is the new gold standard for HR leadership in companies across Canada
Certifi ed Human Resources Professional Leader and Executive The new gold standardwwwhrpacadesignations
The VOICE Fall 20156
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015
The VOICE Fall 20157
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015 9
The VOICE Fall 20157
Picture this yoursquore in your office in Markham on the phone with a client in Boston but yoursquore
both virtually telepresent on the beaches of Waikiki walking and talking through your next project Or yoursquore designing a new consumer product but before any physical prototype has been built yoursquore troubleshooting and enhancing the product by manipulating a lifelike virtual version floating in front of you Or maybe yoursquore enjoying some downtime but rather than staring at a screen and manipulating a controller the zombie apocalypse is happening in your living room
Thanks to Sulon Technologies and its soon-to-be released signature product the Cortex you will be able to do all of the above and more The spatially aware headsetrsquos patented intellectual property combines augmented and virtual reality technologies that can dynamically map any environment and transform it into a virtual open world that can be manipulated to suit the userrsquos purpose ldquoItrsquos always mapping your environment and redirecting your visual path by making you walk in different patterns This is called redirected walking and only our system can do itrdquo says Dhan Balachand founder and CEO of Sulon Technologies
Doing whatrsquos never been done before is at the core of Sulon Technologiesrsquo approach to innovation ldquoWe donrsquot want to build something thatrsquos never been built before We want to build something brand newrdquo says Balachand ldquoThere is nothing to compare the Cortex to We
built what many people said was 400 years away We built the impossible Itrsquos new disruptive and we want it in every personrsquos home around the worldrdquo
The Cortex is the result of a clear philosophy and objective to enhance the human experience For Balachand a lifelong inventor with a limitless imagination that means making things better for people by solving pain points
or creating new ways to enjoy life ldquoThe world is in a new techno-logical era and the possibilities for improvement are endless Augmented and virtual reality technology are the next game changers just as computers and mobile technology were before With Sulon Technologies I want to tailor products and innovations that are useful and solve for consumer needs and wants The
technologies wersquove incorporated in the Cortex are scalable and can be used in a wide range of appli-cations across industriesrdquo
After graduating from the University of Ottawa with a degree in electrical engineering Balachand initially imagined he would develop technology to change better or enhance procedures to help solve problems much faster in the
field of medicine Instead he brought that same focus to a high-tech renewable energy startup in Toronto He joined as engineer number five and helped create and commercialize several technologies for the renewable energy space ldquoThatrsquos where I got my training in how to take something from imagination to a practical useful and different consumer productrdquo
Balachand is quick to point out that he is a person who gets bored easily Having moved up the ranks from engineer number five to director of engineering he decided he could do more to better humanity It wasnrsquot long before daydreams about what it would be like to live in the worlds depicted in sci-fi and fantasy movies led to the idea of creating a spatially aware computing platform that could help users save lives improve productivity and live movie and gaming moments
In 2012 with guidance and early funding from Markham business accelerator ventureLAB he incorporated Sulon Technologies and made the move into the consumer electronics space to help people live surreal experiences ldquoI became obsessive about trying to create a dynamic holodeck something that could not only work in the real world but transform peoplersquos livesrdquo The more people told him it couldnrsquot be done the more determined he became
His efforts are already being recognized The Cortex was awarded Top Heads-Up Display at the 2015 Consumer Electronics Show by Tomrsquos Guide While the gaming opportunities have been quickly appreciated and will be used to kickstart the Cortexrsquos global launch in late 2015early 2016 Balachandrsquos vision for the Cortex extends beyond the gaming industry ldquoThis can be used to train soldiers facilitate remote medical diagnoses and surgeries help consumers visualize large purchases before making them Engineers can use it to virtualize the engines they are designing on their 2-D screens Now instead of
There is nothing to compare the Cortex to We built what many
people said was 400 years away We built the impossible Itrsquos new
disruptive and we want it in every personrsquos home around the world
When Dhan Balachand sat down with journalist Mary Bitti he candidly discussed his inspiration for launching Sulon Technologies and the endless possibilities of its signature product the Cortex But it became clear that there was a lot he couldnrsquot talk about marketing plans launch dates and the latest product specs remain shrouded in secrecy But this is no surprise As an emerging innovation company rivalling giants like Google Sulonrsquos mystery is a tactic of competitive survival And Balachandrsquos Cortex isnrsquot just next-level technology itrsquos a game-changer
The VOICE Fall 20158
The VOICE Fall 20158
spending millions of dollars to manufacture and then finding issues you can visualize the engine block in true scale walk alongside it and interact with it as if it was a real part The only thing the system canrsquot give you is the taste smell and touchrdquo
In fact Balachand and his team are already using the Cortex for their own engineering purposes Using the Cortex they designed eight months ago Sulon is virtually designing the version of the Cortex they are preparing to launch This next-generation Cortex is floating in the middle of their workspace as they make sure all the parts fit The team can even virtually wear it
Balachand also sees the potential for a dedicated application for firefighters
with the Cortex retrofitted onto helmets providing a real-time map of the physical space they will be entering so they know exactly what to expect ldquoThe Cortex sees up to 30 metres around you As the data is collected the firefighterrsquos position is wirelessly transmitted to colleagues outside so they can see whatrsquos happening and offer guidancerdquo says Balachand ldquoMicrophones will detect noise leading firefighters to people who may be trappedrdquo
Perhaps the biggest impact will come in the education space Cortex-wearing students could experience the classroom and a shared learning environment without being physically present A built-in audio system would further social
learning by allowing students to communicate with each other Balachand envisions school gymnasiums transformed into virtual museums zoos or time machines taking students to the dinosaur age ldquoThe Cortex means we can create the Magic School Bus experience for real The possibilities are endless The goal in the next five years is to make the Cortex a mainstream product We want it to become an everyday item for everyone on the planetrdquo
If the technology delivers on the potential Balachand
describes then the Cortex may in fact become as ubiquitous and essential to everyday living and working as smartphones and tablets are today The product wonrsquot be released until 2016 but when it does consumers will determine whether or not it is the next must-have technology
The Cortex means we can create the Magic School Bus experience for real
IT PAYS TO KNOWProfessional Development
Mark your calendar for payroll education
With more than 190 federal
and provincial regulations
and changes each year
staying payroll compliant
is one of the biggest
challenges employers face
Improve compliance and reduce the risk of audits and penalties with help from Professional Development seminars from Canadian Payroll Association (CPA)
CPA offers seminars for all levels from beginner to advanced On a variety of topics covering Learning Payroll Taxable Benefits Employment Standards Pensions and more Check our calendar for a seminar in your area
Learn more at payrollca
Call 416-487-3380 ext 118 or 1-800-387-4693 ext 118
Become a CPA member and get preferred rates on seminars Stay Current Stay Compliant
wwwpayrollca
Marty S CPM - CPA Member Ontario Region
The VOICE Fall 20159
Client _____________________________________________________ Docket ________________Media _____________________________________________________ Placement ____________Trim Size ______________________ Safety ____________________ Bleed ________________Colour ________________________ Publ Date _________________ Prod Date ____________
Tel 416-423-9825 E-mail dmaguiremaguiremarketingcom
Casio Canada Ltd CAS-PRO-2631-15Markham Board of Trade Magazine 3625 W x 975 H NA NA 4 colour 2015 Aug 6 2015
1 Mophiersquos Juice Pack H2PROWhile Mophiersquos latest generation iPhone 6 case isnrsquot the sleekest on the market itrsquos certainly the most hardcore and multi-functioning The
Juice Pack H2PRO contains a 2750 mAh battery providing your phone with 100 percent extra battery life Its integrated power button allows you to choose when to charge and for how long
And the H2PRO will certainly keep your device out of harmrsquos way With its IP-68 protection your phone can sustain complete continuous submersion in water (12 m for up to 30 min) Itrsquos also protected against vibrations shocks and drops meeting US Military Standard 810GCompatible with iPhone 6Available August 2015wwwmophiecom
2 MOSrsquos Reach GoImagine the convenience of having a full-strength power outlet in your backpack The Reach Go is close to being just that Itrsquos the first power bank that can charge a laptop at full speed (MOS boasts that it can charge your MacBook 2015 three times over) And its 15000 mAh battery
has a slim design that enables you to bring it everywhere
Because it uses new USB-C connectors the Reach Go can charge all of your devices (phone tablet and laptop) at the same time while also acting as a USB 3 hub This lets you charge and transfer data from one device to another simultaneouslyCompatible with all devices using USB-C Available October 2015wwwmosorganizercom
3 YOLKrsquos Solar PaperYOLKrsquos Solar Paper will appeal to the eco-friendly and the outdoor
adventurer Its Kickstarter campaign claims itrsquos the worldrsquos thinnest and lightest solar charger
On a sunny day the 5-watt solar panel charges a smart phone in just over two hours Its slim lightweight design means you can clip it onto just about anything while it charges And when itrsquos not in use the Solar Paper fits into a small notebook If yoursquore in need of a more powerful charger for a tablet laptop camera or any other USB-compatible device additional magnetic panels are available to upgrade your Solar Paper to 10 wattsCompatible with all devices using USBFirst shipments begin September 2015 wwwyolkstationcom
TECH GADGETS
Power UpJust about everyone is now reliant on multiple devices and 247 accessibility It comes as no surprise then that some of the exciting innovations available this fall seek to free you from that wall outlet and keep you moving
The VOICE Fall 201510
Made in Markham ForaHealthyMecom
hronic diseases are the leading cause of death and disability in this province Nearly 80 percent of
Ontarians over the age of 45 suffer from a chronic illness such as heart disease diabetes and arthritis and as the population ages the challenges involved in caring for this large and diverse population will grow ndash and so too will the economic burden on the health care system In Canada it is estimated that chronic conditions already account for approximately $90 billion annually in direct health care costs and lost productivity and that number is expected to increase
Courtney Cole knows the realities behind the statistics A business executive and entrepreneur with more than 20 yearsrsquo experience in diverse fields he has had first-hand insights into the way our health care system approaches the management of the chronically ill ldquoWith a background in health
By Sarah Sweet
A Virtual Care Community
C
A Unique World of Equipment Tools amp More
wwwprincessautocom
8200 WOODBINE AVENUE bull MARKHAM bull (905) 944-9696
The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
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Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
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OF MERIT2013
2010 bull 2011 bull 2012
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20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
In ThIs Issue
Rolex Canada Ltd 50 St Clair Ave West Toronto ON M4V 3B7 T 4169681100 - F 4169682315
INK-JET PRINTOUT IS NOT AACOLOUR-ACCURATE PROOF
AND MAY HAVE BEEN REDUCED TO FIT PAPER
Artwork supplied byRolex Canada Ltd- Advertising Department
Contact Ana Catucci DirectorEmail anacatuccirolexcom
Docket No File Name
CLOSING STARTED COMPLETED
PUBLICATION____________________________________________________________________
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THIS ADVERTISEMENT MUST BE USED ONLY FOR SPECIFIC PUBLICATION AND DATE
AND MUST NOT BE MODIFIED
AD SIZE TRIM BLEED COLOUR
663 2015_LaDifference_51The Voice
Fall 2015Full Page 85rdquoW x 11rdquoDnaCMYK
Jul 3115Jul 3015Jul 3015
2015_LaDifference_51_outlindd 1 7302015 92504 AM
The VOICE Fall 20153
In ThIs IssueYPC Are You Markhamrsquos Top Young Professional 4
BUSINESS BOOKS Digital Disruption Game-Changing Technology 12
HUMAN RESOURCES Expert Advice for Your Business Keeping Good People 17
MARKETING Donrsquot Do It All Expand Your Reach by Limiting Your Channels 18
COMMUNITY Building Common Ground Public Spaces for Growth 19
TECH Ten Reasons to Fall in Love with Windows 10 20
INVESTMENT Smart Strategies for Creating a Charitable Legacy 23
2014 BUSINESS ExCEllENCE AwARd RECIPIENT PROfIlE New Unionville Home Society 22
SAlUTE TO SMAll BUSINESS 24
wElCOME OUR NEwEST MEMBERS 26
9Tech Gadgets Power Up
10Made in Markham A Virtual Care Community
14Perks Work Building Office Culture
Publisher Richard Cunningham
President amp CEO
Editor Meghan Behse
Colborne Communications
Creative Director Katherine Pomykacz
Marketing amp Events Coordinator Your comments are always
welcome Please email kpomykaczmarkhamboardcom
Advertising information Christine Rogers
Advertising amp Marketing Consultant 905-474-0730 ext 3019
Cover and Cover Story Design CS-Graphic Design Inc
Design Lisa Mervin LJ Sales
Editorial Cartoon Robin Crossman
Cover Photo Dave Starrett
Printing CanMark Communications
Circulation ndash 12000copy August 2015 All rights reserved No part of this publication may be
reproduced or copied in parts or as a whole without prior written permission
of the Markham Board of TradePublication Agreement Number 41245573
wwwmarkhamboardcom
Markhamrsquos exclusive business magazine published by
Markham Convergence Centre 7271 Warden Avenue Markham ON L3R 5X5
T 905-474-0730 bull F 905-474-0685 infomarkhamboardcom
COVER STORY
6Bending Reality Dhan Balachandrsquos Headset Can Take You Anywhere
The VOICE Fall 20154
Stronger Faster SmarterHRPA is proud to introduce the CHRL designation
The best leaders set the highest standards for themselves The Certifi ed Human Resources Leader designation is the new gold standard for HR leadership in companies across Canada
Certifi ed Human Resources Professional Leader and Executive The new gold standardwwwhrpacadesignations
Local entrepreneurs and business people under 40 now have a platform to recognize their achievements ndash YPCrsquos ASPIRE Awards
Criteria1 Nominee must be born on or after January 1 1976AND2 Nomineersquos company must be Markham-based or a
Markham Board of Trade member in good standing
Nominations wwwmarkhamboardcom Boards and Committees tab YPC page
Deadline December 1 2015
Recipients will be announced at the YPC ASPIRE Awards in 2016
Stay connected MBTYPC Title Sponsor
Are YOU Markhamrsquos Top Young Professional YPCrsquos next networking event
ldquoTee up for Social Mediardquo Thursday September 17that Swing Park Indoor Golf226 Esna Park Dr Unit 1
Featuring Guest SpeakerRaheela Nanji Ree Consulting
Feel free to bring your own clubs
Register ypcmarkhamboardcom905-474-0730 ext 3025
60 Columbia Way Suite 710 Markham ON L3R 0C9 Tel 9059408700 Toll Free 18665088700 Fax 9059408785 wwwwvllpca
Celebrating 25 years in Markham
Wilson Vukelich LLP (WV) helps businesses and their owners avoid and solve legal problems The WV team is recognized for its creative and effective solutions in all its areas of practice
Tax and business planningPurchase and sale of businessesCorporate inance and commercial real estate Commercial lending asset based inancing and securitization transactions Wills trusts and estate planning Planned giving and philanthropy Dispute resolution ndash commercial litigation shareholder disputes and estate mediation Dealing with the CRA ndash from objections to Tax Court and beyondIntellectual property ndash licensing trademarks and related mattersTransportation lawEmployment law
The VOICE Fall 20155
Stronger Faster SmarterHRPA is proud to introduce the CHRL designation
The best leaders set the highest standards for themselves The Certifi ed Human Resources Leader designation is the new gold standard for HR leadership in companies across Canada
Certifi ed Human Resources Professional Leader and Executive The new gold standardwwwhrpacadesignations
The VOICE Fall 20156
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015
The VOICE Fall 20157
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015 9
The VOICE Fall 20157
Picture this yoursquore in your office in Markham on the phone with a client in Boston but yoursquore
both virtually telepresent on the beaches of Waikiki walking and talking through your next project Or yoursquore designing a new consumer product but before any physical prototype has been built yoursquore troubleshooting and enhancing the product by manipulating a lifelike virtual version floating in front of you Or maybe yoursquore enjoying some downtime but rather than staring at a screen and manipulating a controller the zombie apocalypse is happening in your living room
Thanks to Sulon Technologies and its soon-to-be released signature product the Cortex you will be able to do all of the above and more The spatially aware headsetrsquos patented intellectual property combines augmented and virtual reality technologies that can dynamically map any environment and transform it into a virtual open world that can be manipulated to suit the userrsquos purpose ldquoItrsquos always mapping your environment and redirecting your visual path by making you walk in different patterns This is called redirected walking and only our system can do itrdquo says Dhan Balachand founder and CEO of Sulon Technologies
Doing whatrsquos never been done before is at the core of Sulon Technologiesrsquo approach to innovation ldquoWe donrsquot want to build something thatrsquos never been built before We want to build something brand newrdquo says Balachand ldquoThere is nothing to compare the Cortex to We
built what many people said was 400 years away We built the impossible Itrsquos new disruptive and we want it in every personrsquos home around the worldrdquo
The Cortex is the result of a clear philosophy and objective to enhance the human experience For Balachand a lifelong inventor with a limitless imagination that means making things better for people by solving pain points
or creating new ways to enjoy life ldquoThe world is in a new techno-logical era and the possibilities for improvement are endless Augmented and virtual reality technology are the next game changers just as computers and mobile technology were before With Sulon Technologies I want to tailor products and innovations that are useful and solve for consumer needs and wants The
technologies wersquove incorporated in the Cortex are scalable and can be used in a wide range of appli-cations across industriesrdquo
After graduating from the University of Ottawa with a degree in electrical engineering Balachand initially imagined he would develop technology to change better or enhance procedures to help solve problems much faster in the
field of medicine Instead he brought that same focus to a high-tech renewable energy startup in Toronto He joined as engineer number five and helped create and commercialize several technologies for the renewable energy space ldquoThatrsquos where I got my training in how to take something from imagination to a practical useful and different consumer productrdquo
Balachand is quick to point out that he is a person who gets bored easily Having moved up the ranks from engineer number five to director of engineering he decided he could do more to better humanity It wasnrsquot long before daydreams about what it would be like to live in the worlds depicted in sci-fi and fantasy movies led to the idea of creating a spatially aware computing platform that could help users save lives improve productivity and live movie and gaming moments
In 2012 with guidance and early funding from Markham business accelerator ventureLAB he incorporated Sulon Technologies and made the move into the consumer electronics space to help people live surreal experiences ldquoI became obsessive about trying to create a dynamic holodeck something that could not only work in the real world but transform peoplersquos livesrdquo The more people told him it couldnrsquot be done the more determined he became
His efforts are already being recognized The Cortex was awarded Top Heads-Up Display at the 2015 Consumer Electronics Show by Tomrsquos Guide While the gaming opportunities have been quickly appreciated and will be used to kickstart the Cortexrsquos global launch in late 2015early 2016 Balachandrsquos vision for the Cortex extends beyond the gaming industry ldquoThis can be used to train soldiers facilitate remote medical diagnoses and surgeries help consumers visualize large purchases before making them Engineers can use it to virtualize the engines they are designing on their 2-D screens Now instead of
There is nothing to compare the Cortex to We built what many
people said was 400 years away We built the impossible Itrsquos new
disruptive and we want it in every personrsquos home around the world
When Dhan Balachand sat down with journalist Mary Bitti he candidly discussed his inspiration for launching Sulon Technologies and the endless possibilities of its signature product the Cortex But it became clear that there was a lot he couldnrsquot talk about marketing plans launch dates and the latest product specs remain shrouded in secrecy But this is no surprise As an emerging innovation company rivalling giants like Google Sulonrsquos mystery is a tactic of competitive survival And Balachandrsquos Cortex isnrsquot just next-level technology itrsquos a game-changer
The VOICE Fall 20158
The VOICE Fall 20158
spending millions of dollars to manufacture and then finding issues you can visualize the engine block in true scale walk alongside it and interact with it as if it was a real part The only thing the system canrsquot give you is the taste smell and touchrdquo
In fact Balachand and his team are already using the Cortex for their own engineering purposes Using the Cortex they designed eight months ago Sulon is virtually designing the version of the Cortex they are preparing to launch This next-generation Cortex is floating in the middle of their workspace as they make sure all the parts fit The team can even virtually wear it
Balachand also sees the potential for a dedicated application for firefighters
with the Cortex retrofitted onto helmets providing a real-time map of the physical space they will be entering so they know exactly what to expect ldquoThe Cortex sees up to 30 metres around you As the data is collected the firefighterrsquos position is wirelessly transmitted to colleagues outside so they can see whatrsquos happening and offer guidancerdquo says Balachand ldquoMicrophones will detect noise leading firefighters to people who may be trappedrdquo
Perhaps the biggest impact will come in the education space Cortex-wearing students could experience the classroom and a shared learning environment without being physically present A built-in audio system would further social
learning by allowing students to communicate with each other Balachand envisions school gymnasiums transformed into virtual museums zoos or time machines taking students to the dinosaur age ldquoThe Cortex means we can create the Magic School Bus experience for real The possibilities are endless The goal in the next five years is to make the Cortex a mainstream product We want it to become an everyday item for everyone on the planetrdquo
If the technology delivers on the potential Balachand
describes then the Cortex may in fact become as ubiquitous and essential to everyday living and working as smartphones and tablets are today The product wonrsquot be released until 2016 but when it does consumers will determine whether or not it is the next must-have technology
The Cortex means we can create the Magic School Bus experience for real
IT PAYS TO KNOWProfessional Development
Mark your calendar for payroll education
With more than 190 federal
and provincial regulations
and changes each year
staying payroll compliant
is one of the biggest
challenges employers face
Improve compliance and reduce the risk of audits and penalties with help from Professional Development seminars from Canadian Payroll Association (CPA)
CPA offers seminars for all levels from beginner to advanced On a variety of topics covering Learning Payroll Taxable Benefits Employment Standards Pensions and more Check our calendar for a seminar in your area
Learn more at payrollca
Call 416-487-3380 ext 118 or 1-800-387-4693 ext 118
Become a CPA member and get preferred rates on seminars Stay Current Stay Compliant
wwwpayrollca
Marty S CPM - CPA Member Ontario Region
The VOICE Fall 20159
Client _____________________________________________________ Docket ________________Media _____________________________________________________ Placement ____________Trim Size ______________________ Safety ____________________ Bleed ________________Colour ________________________ Publ Date _________________ Prod Date ____________
Tel 416-423-9825 E-mail dmaguiremaguiremarketingcom
Casio Canada Ltd CAS-PRO-2631-15Markham Board of Trade Magazine 3625 W x 975 H NA NA 4 colour 2015 Aug 6 2015
1 Mophiersquos Juice Pack H2PROWhile Mophiersquos latest generation iPhone 6 case isnrsquot the sleekest on the market itrsquos certainly the most hardcore and multi-functioning The
Juice Pack H2PRO contains a 2750 mAh battery providing your phone with 100 percent extra battery life Its integrated power button allows you to choose when to charge and for how long
And the H2PRO will certainly keep your device out of harmrsquos way With its IP-68 protection your phone can sustain complete continuous submersion in water (12 m for up to 30 min) Itrsquos also protected against vibrations shocks and drops meeting US Military Standard 810GCompatible with iPhone 6Available August 2015wwwmophiecom
2 MOSrsquos Reach GoImagine the convenience of having a full-strength power outlet in your backpack The Reach Go is close to being just that Itrsquos the first power bank that can charge a laptop at full speed (MOS boasts that it can charge your MacBook 2015 three times over) And its 15000 mAh battery
has a slim design that enables you to bring it everywhere
Because it uses new USB-C connectors the Reach Go can charge all of your devices (phone tablet and laptop) at the same time while also acting as a USB 3 hub This lets you charge and transfer data from one device to another simultaneouslyCompatible with all devices using USB-C Available October 2015wwwmosorganizercom
3 YOLKrsquos Solar PaperYOLKrsquos Solar Paper will appeal to the eco-friendly and the outdoor
adventurer Its Kickstarter campaign claims itrsquos the worldrsquos thinnest and lightest solar charger
On a sunny day the 5-watt solar panel charges a smart phone in just over two hours Its slim lightweight design means you can clip it onto just about anything while it charges And when itrsquos not in use the Solar Paper fits into a small notebook If yoursquore in need of a more powerful charger for a tablet laptop camera or any other USB-compatible device additional magnetic panels are available to upgrade your Solar Paper to 10 wattsCompatible with all devices using USBFirst shipments begin September 2015 wwwyolkstationcom
TECH GADGETS
Power UpJust about everyone is now reliant on multiple devices and 247 accessibility It comes as no surprise then that some of the exciting innovations available this fall seek to free you from that wall outlet and keep you moving
The VOICE Fall 201510
Made in Markham ForaHealthyMecom
hronic diseases are the leading cause of death and disability in this province Nearly 80 percent of
Ontarians over the age of 45 suffer from a chronic illness such as heart disease diabetes and arthritis and as the population ages the challenges involved in caring for this large and diverse population will grow ndash and so too will the economic burden on the health care system In Canada it is estimated that chronic conditions already account for approximately $90 billion annually in direct health care costs and lost productivity and that number is expected to increase
Courtney Cole knows the realities behind the statistics A business executive and entrepreneur with more than 20 yearsrsquo experience in diverse fields he has had first-hand insights into the way our health care system approaches the management of the chronically ill ldquoWith a background in health
By Sarah Sweet
A Virtual Care Community
C
A Unique World of Equipment Tools amp More
wwwprincessautocom
8200 WOODBINE AVENUE bull MARKHAM bull (905) 944-9696
The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
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NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
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905-474-0730 ext 3019
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PSYCHOLOGYPHYSIOTHERAPY
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MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
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The VOICE Fall 20153
In ThIs IssueYPC Are You Markhamrsquos Top Young Professional 4
BUSINESS BOOKS Digital Disruption Game-Changing Technology 12
HUMAN RESOURCES Expert Advice for Your Business Keeping Good People 17
MARKETING Donrsquot Do It All Expand Your Reach by Limiting Your Channels 18
COMMUNITY Building Common Ground Public Spaces for Growth 19
TECH Ten Reasons to Fall in Love with Windows 10 20
INVESTMENT Smart Strategies for Creating a Charitable Legacy 23
2014 BUSINESS ExCEllENCE AwARd RECIPIENT PROfIlE New Unionville Home Society 22
SAlUTE TO SMAll BUSINESS 24
wElCOME OUR NEwEST MEMBERS 26
9Tech Gadgets Power Up
10Made in Markham A Virtual Care Community
14Perks Work Building Office Culture
Publisher Richard Cunningham
President amp CEO
Editor Meghan Behse
Colborne Communications
Creative Director Katherine Pomykacz
Marketing amp Events Coordinator Your comments are always
welcome Please email kpomykaczmarkhamboardcom
Advertising information Christine Rogers
Advertising amp Marketing Consultant 905-474-0730 ext 3019
Cover and Cover Story Design CS-Graphic Design Inc
Design Lisa Mervin LJ Sales
Editorial Cartoon Robin Crossman
Cover Photo Dave Starrett
Printing CanMark Communications
Circulation ndash 12000copy August 2015 All rights reserved No part of this publication may be
reproduced or copied in parts or as a whole without prior written permission
of the Markham Board of TradePublication Agreement Number 41245573
wwwmarkhamboardcom
Markhamrsquos exclusive business magazine published by
Markham Convergence Centre 7271 Warden Avenue Markham ON L3R 5X5
T 905-474-0730 bull F 905-474-0685 infomarkhamboardcom
COVER STORY
6Bending Reality Dhan Balachandrsquos Headset Can Take You Anywhere
The VOICE Fall 20154
Stronger Faster SmarterHRPA is proud to introduce the CHRL designation
The best leaders set the highest standards for themselves The Certifi ed Human Resources Leader designation is the new gold standard for HR leadership in companies across Canada
Certifi ed Human Resources Professional Leader and Executive The new gold standardwwwhrpacadesignations
Local entrepreneurs and business people under 40 now have a platform to recognize their achievements ndash YPCrsquos ASPIRE Awards
Criteria1 Nominee must be born on or after January 1 1976AND2 Nomineersquos company must be Markham-based or a
Markham Board of Trade member in good standing
Nominations wwwmarkhamboardcom Boards and Committees tab YPC page
Deadline December 1 2015
Recipients will be announced at the YPC ASPIRE Awards in 2016
Stay connected MBTYPC Title Sponsor
Are YOU Markhamrsquos Top Young Professional YPCrsquos next networking event
ldquoTee up for Social Mediardquo Thursday September 17that Swing Park Indoor Golf226 Esna Park Dr Unit 1
Featuring Guest SpeakerRaheela Nanji Ree Consulting
Feel free to bring your own clubs
Register ypcmarkhamboardcom905-474-0730 ext 3025
60 Columbia Way Suite 710 Markham ON L3R 0C9 Tel 9059408700 Toll Free 18665088700 Fax 9059408785 wwwwvllpca
Celebrating 25 years in Markham
Wilson Vukelich LLP (WV) helps businesses and their owners avoid and solve legal problems The WV team is recognized for its creative and effective solutions in all its areas of practice
Tax and business planningPurchase and sale of businessesCorporate inance and commercial real estate Commercial lending asset based inancing and securitization transactions Wills trusts and estate planning Planned giving and philanthropy Dispute resolution ndash commercial litigation shareholder disputes and estate mediation Dealing with the CRA ndash from objections to Tax Court and beyondIntellectual property ndash licensing trademarks and related mattersTransportation lawEmployment law
The VOICE Fall 20155
Stronger Faster SmarterHRPA is proud to introduce the CHRL designation
The best leaders set the highest standards for themselves The Certifi ed Human Resources Leader designation is the new gold standard for HR leadership in companies across Canada
Certifi ed Human Resources Professional Leader and Executive The new gold standardwwwhrpacadesignations
The VOICE Fall 20156
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015
The VOICE Fall 20157
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015 9
The VOICE Fall 20157
Picture this yoursquore in your office in Markham on the phone with a client in Boston but yoursquore
both virtually telepresent on the beaches of Waikiki walking and talking through your next project Or yoursquore designing a new consumer product but before any physical prototype has been built yoursquore troubleshooting and enhancing the product by manipulating a lifelike virtual version floating in front of you Or maybe yoursquore enjoying some downtime but rather than staring at a screen and manipulating a controller the zombie apocalypse is happening in your living room
Thanks to Sulon Technologies and its soon-to-be released signature product the Cortex you will be able to do all of the above and more The spatially aware headsetrsquos patented intellectual property combines augmented and virtual reality technologies that can dynamically map any environment and transform it into a virtual open world that can be manipulated to suit the userrsquos purpose ldquoItrsquos always mapping your environment and redirecting your visual path by making you walk in different patterns This is called redirected walking and only our system can do itrdquo says Dhan Balachand founder and CEO of Sulon Technologies
Doing whatrsquos never been done before is at the core of Sulon Technologiesrsquo approach to innovation ldquoWe donrsquot want to build something thatrsquos never been built before We want to build something brand newrdquo says Balachand ldquoThere is nothing to compare the Cortex to We
built what many people said was 400 years away We built the impossible Itrsquos new disruptive and we want it in every personrsquos home around the worldrdquo
The Cortex is the result of a clear philosophy and objective to enhance the human experience For Balachand a lifelong inventor with a limitless imagination that means making things better for people by solving pain points
or creating new ways to enjoy life ldquoThe world is in a new techno-logical era and the possibilities for improvement are endless Augmented and virtual reality technology are the next game changers just as computers and mobile technology were before With Sulon Technologies I want to tailor products and innovations that are useful and solve for consumer needs and wants The
technologies wersquove incorporated in the Cortex are scalable and can be used in a wide range of appli-cations across industriesrdquo
After graduating from the University of Ottawa with a degree in electrical engineering Balachand initially imagined he would develop technology to change better or enhance procedures to help solve problems much faster in the
field of medicine Instead he brought that same focus to a high-tech renewable energy startup in Toronto He joined as engineer number five and helped create and commercialize several technologies for the renewable energy space ldquoThatrsquos where I got my training in how to take something from imagination to a practical useful and different consumer productrdquo
Balachand is quick to point out that he is a person who gets bored easily Having moved up the ranks from engineer number five to director of engineering he decided he could do more to better humanity It wasnrsquot long before daydreams about what it would be like to live in the worlds depicted in sci-fi and fantasy movies led to the idea of creating a spatially aware computing platform that could help users save lives improve productivity and live movie and gaming moments
In 2012 with guidance and early funding from Markham business accelerator ventureLAB he incorporated Sulon Technologies and made the move into the consumer electronics space to help people live surreal experiences ldquoI became obsessive about trying to create a dynamic holodeck something that could not only work in the real world but transform peoplersquos livesrdquo The more people told him it couldnrsquot be done the more determined he became
His efforts are already being recognized The Cortex was awarded Top Heads-Up Display at the 2015 Consumer Electronics Show by Tomrsquos Guide While the gaming opportunities have been quickly appreciated and will be used to kickstart the Cortexrsquos global launch in late 2015early 2016 Balachandrsquos vision for the Cortex extends beyond the gaming industry ldquoThis can be used to train soldiers facilitate remote medical diagnoses and surgeries help consumers visualize large purchases before making them Engineers can use it to virtualize the engines they are designing on their 2-D screens Now instead of
There is nothing to compare the Cortex to We built what many
people said was 400 years away We built the impossible Itrsquos new
disruptive and we want it in every personrsquos home around the world
When Dhan Balachand sat down with journalist Mary Bitti he candidly discussed his inspiration for launching Sulon Technologies and the endless possibilities of its signature product the Cortex But it became clear that there was a lot he couldnrsquot talk about marketing plans launch dates and the latest product specs remain shrouded in secrecy But this is no surprise As an emerging innovation company rivalling giants like Google Sulonrsquos mystery is a tactic of competitive survival And Balachandrsquos Cortex isnrsquot just next-level technology itrsquos a game-changer
The VOICE Fall 20158
The VOICE Fall 20158
spending millions of dollars to manufacture and then finding issues you can visualize the engine block in true scale walk alongside it and interact with it as if it was a real part The only thing the system canrsquot give you is the taste smell and touchrdquo
In fact Balachand and his team are already using the Cortex for their own engineering purposes Using the Cortex they designed eight months ago Sulon is virtually designing the version of the Cortex they are preparing to launch This next-generation Cortex is floating in the middle of their workspace as they make sure all the parts fit The team can even virtually wear it
Balachand also sees the potential for a dedicated application for firefighters
with the Cortex retrofitted onto helmets providing a real-time map of the physical space they will be entering so they know exactly what to expect ldquoThe Cortex sees up to 30 metres around you As the data is collected the firefighterrsquos position is wirelessly transmitted to colleagues outside so they can see whatrsquos happening and offer guidancerdquo says Balachand ldquoMicrophones will detect noise leading firefighters to people who may be trappedrdquo
Perhaps the biggest impact will come in the education space Cortex-wearing students could experience the classroom and a shared learning environment without being physically present A built-in audio system would further social
learning by allowing students to communicate with each other Balachand envisions school gymnasiums transformed into virtual museums zoos or time machines taking students to the dinosaur age ldquoThe Cortex means we can create the Magic School Bus experience for real The possibilities are endless The goal in the next five years is to make the Cortex a mainstream product We want it to become an everyday item for everyone on the planetrdquo
If the technology delivers on the potential Balachand
describes then the Cortex may in fact become as ubiquitous and essential to everyday living and working as smartphones and tablets are today The product wonrsquot be released until 2016 but when it does consumers will determine whether or not it is the next must-have technology
The Cortex means we can create the Magic School Bus experience for real
IT PAYS TO KNOWProfessional Development
Mark your calendar for payroll education
With more than 190 federal
and provincial regulations
and changes each year
staying payroll compliant
is one of the biggest
challenges employers face
Improve compliance and reduce the risk of audits and penalties with help from Professional Development seminars from Canadian Payroll Association (CPA)
CPA offers seminars for all levels from beginner to advanced On a variety of topics covering Learning Payroll Taxable Benefits Employment Standards Pensions and more Check our calendar for a seminar in your area
Learn more at payrollca
Call 416-487-3380 ext 118 or 1-800-387-4693 ext 118
Become a CPA member and get preferred rates on seminars Stay Current Stay Compliant
wwwpayrollca
Marty S CPM - CPA Member Ontario Region
The VOICE Fall 20159
Client _____________________________________________________ Docket ________________Media _____________________________________________________ Placement ____________Trim Size ______________________ Safety ____________________ Bleed ________________Colour ________________________ Publ Date _________________ Prod Date ____________
Tel 416-423-9825 E-mail dmaguiremaguiremarketingcom
Casio Canada Ltd CAS-PRO-2631-15Markham Board of Trade Magazine 3625 W x 975 H NA NA 4 colour 2015 Aug 6 2015
1 Mophiersquos Juice Pack H2PROWhile Mophiersquos latest generation iPhone 6 case isnrsquot the sleekest on the market itrsquos certainly the most hardcore and multi-functioning The
Juice Pack H2PRO contains a 2750 mAh battery providing your phone with 100 percent extra battery life Its integrated power button allows you to choose when to charge and for how long
And the H2PRO will certainly keep your device out of harmrsquos way With its IP-68 protection your phone can sustain complete continuous submersion in water (12 m for up to 30 min) Itrsquos also protected against vibrations shocks and drops meeting US Military Standard 810GCompatible with iPhone 6Available August 2015wwwmophiecom
2 MOSrsquos Reach GoImagine the convenience of having a full-strength power outlet in your backpack The Reach Go is close to being just that Itrsquos the first power bank that can charge a laptop at full speed (MOS boasts that it can charge your MacBook 2015 three times over) And its 15000 mAh battery
has a slim design that enables you to bring it everywhere
Because it uses new USB-C connectors the Reach Go can charge all of your devices (phone tablet and laptop) at the same time while also acting as a USB 3 hub This lets you charge and transfer data from one device to another simultaneouslyCompatible with all devices using USB-C Available October 2015wwwmosorganizercom
3 YOLKrsquos Solar PaperYOLKrsquos Solar Paper will appeal to the eco-friendly and the outdoor
adventurer Its Kickstarter campaign claims itrsquos the worldrsquos thinnest and lightest solar charger
On a sunny day the 5-watt solar panel charges a smart phone in just over two hours Its slim lightweight design means you can clip it onto just about anything while it charges And when itrsquos not in use the Solar Paper fits into a small notebook If yoursquore in need of a more powerful charger for a tablet laptop camera or any other USB-compatible device additional magnetic panels are available to upgrade your Solar Paper to 10 wattsCompatible with all devices using USBFirst shipments begin September 2015 wwwyolkstationcom
TECH GADGETS
Power UpJust about everyone is now reliant on multiple devices and 247 accessibility It comes as no surprise then that some of the exciting innovations available this fall seek to free you from that wall outlet and keep you moving
The VOICE Fall 201510
Made in Markham ForaHealthyMecom
hronic diseases are the leading cause of death and disability in this province Nearly 80 percent of
Ontarians over the age of 45 suffer from a chronic illness such as heart disease diabetes and arthritis and as the population ages the challenges involved in caring for this large and diverse population will grow ndash and so too will the economic burden on the health care system In Canada it is estimated that chronic conditions already account for approximately $90 billion annually in direct health care costs and lost productivity and that number is expected to increase
Courtney Cole knows the realities behind the statistics A business executive and entrepreneur with more than 20 yearsrsquo experience in diverse fields he has had first-hand insights into the way our health care system approaches the management of the chronically ill ldquoWith a background in health
By Sarah Sweet
A Virtual Care Community
C
A Unique World of Equipment Tools amp More
wwwprincessautocom
8200 WOODBINE AVENUE bull MARKHAM bull (905) 944-9696
The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
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An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
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bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
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FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
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FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
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BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
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The VOICE Fall 20154
Stronger Faster SmarterHRPA is proud to introduce the CHRL designation
The best leaders set the highest standards for themselves The Certifi ed Human Resources Leader designation is the new gold standard for HR leadership in companies across Canada
Certifi ed Human Resources Professional Leader and Executive The new gold standardwwwhrpacadesignations
Local entrepreneurs and business people under 40 now have a platform to recognize their achievements ndash YPCrsquos ASPIRE Awards
Criteria1 Nominee must be born on or after January 1 1976AND2 Nomineersquos company must be Markham-based or a
Markham Board of Trade member in good standing
Nominations wwwmarkhamboardcom Boards and Committees tab YPC page
Deadline December 1 2015
Recipients will be announced at the YPC ASPIRE Awards in 2016
Stay connected MBTYPC Title Sponsor
Are YOU Markhamrsquos Top Young Professional YPCrsquos next networking event
ldquoTee up for Social Mediardquo Thursday September 17that Swing Park Indoor Golf226 Esna Park Dr Unit 1
Featuring Guest SpeakerRaheela Nanji Ree Consulting
Feel free to bring your own clubs
Register ypcmarkhamboardcom905-474-0730 ext 3025
60 Columbia Way Suite 710 Markham ON L3R 0C9 Tel 9059408700 Toll Free 18665088700 Fax 9059408785 wwwwvllpca
Celebrating 25 years in Markham
Wilson Vukelich LLP (WV) helps businesses and their owners avoid and solve legal problems The WV team is recognized for its creative and effective solutions in all its areas of practice
Tax and business planningPurchase and sale of businessesCorporate inance and commercial real estate Commercial lending asset based inancing and securitization transactions Wills trusts and estate planning Planned giving and philanthropy Dispute resolution ndash commercial litigation shareholder disputes and estate mediation Dealing with the CRA ndash from objections to Tax Court and beyondIntellectual property ndash licensing trademarks and related mattersTransportation lawEmployment law
The VOICE Fall 20155
Stronger Faster SmarterHRPA is proud to introduce the CHRL designation
The best leaders set the highest standards for themselves The Certifi ed Human Resources Leader designation is the new gold standard for HR leadership in companies across Canada
Certifi ed Human Resources Professional Leader and Executive The new gold standardwwwhrpacadesignations
The VOICE Fall 20156
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015
The VOICE Fall 20157
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015 9
The VOICE Fall 20157
Picture this yoursquore in your office in Markham on the phone with a client in Boston but yoursquore
both virtually telepresent on the beaches of Waikiki walking and talking through your next project Or yoursquore designing a new consumer product but before any physical prototype has been built yoursquore troubleshooting and enhancing the product by manipulating a lifelike virtual version floating in front of you Or maybe yoursquore enjoying some downtime but rather than staring at a screen and manipulating a controller the zombie apocalypse is happening in your living room
Thanks to Sulon Technologies and its soon-to-be released signature product the Cortex you will be able to do all of the above and more The spatially aware headsetrsquos patented intellectual property combines augmented and virtual reality technologies that can dynamically map any environment and transform it into a virtual open world that can be manipulated to suit the userrsquos purpose ldquoItrsquos always mapping your environment and redirecting your visual path by making you walk in different patterns This is called redirected walking and only our system can do itrdquo says Dhan Balachand founder and CEO of Sulon Technologies
Doing whatrsquos never been done before is at the core of Sulon Technologiesrsquo approach to innovation ldquoWe donrsquot want to build something thatrsquos never been built before We want to build something brand newrdquo says Balachand ldquoThere is nothing to compare the Cortex to We
built what many people said was 400 years away We built the impossible Itrsquos new disruptive and we want it in every personrsquos home around the worldrdquo
The Cortex is the result of a clear philosophy and objective to enhance the human experience For Balachand a lifelong inventor with a limitless imagination that means making things better for people by solving pain points
or creating new ways to enjoy life ldquoThe world is in a new techno-logical era and the possibilities for improvement are endless Augmented and virtual reality technology are the next game changers just as computers and mobile technology were before With Sulon Technologies I want to tailor products and innovations that are useful and solve for consumer needs and wants The
technologies wersquove incorporated in the Cortex are scalable and can be used in a wide range of appli-cations across industriesrdquo
After graduating from the University of Ottawa with a degree in electrical engineering Balachand initially imagined he would develop technology to change better or enhance procedures to help solve problems much faster in the
field of medicine Instead he brought that same focus to a high-tech renewable energy startup in Toronto He joined as engineer number five and helped create and commercialize several technologies for the renewable energy space ldquoThatrsquos where I got my training in how to take something from imagination to a practical useful and different consumer productrdquo
Balachand is quick to point out that he is a person who gets bored easily Having moved up the ranks from engineer number five to director of engineering he decided he could do more to better humanity It wasnrsquot long before daydreams about what it would be like to live in the worlds depicted in sci-fi and fantasy movies led to the idea of creating a spatially aware computing platform that could help users save lives improve productivity and live movie and gaming moments
In 2012 with guidance and early funding from Markham business accelerator ventureLAB he incorporated Sulon Technologies and made the move into the consumer electronics space to help people live surreal experiences ldquoI became obsessive about trying to create a dynamic holodeck something that could not only work in the real world but transform peoplersquos livesrdquo The more people told him it couldnrsquot be done the more determined he became
His efforts are already being recognized The Cortex was awarded Top Heads-Up Display at the 2015 Consumer Electronics Show by Tomrsquos Guide While the gaming opportunities have been quickly appreciated and will be used to kickstart the Cortexrsquos global launch in late 2015early 2016 Balachandrsquos vision for the Cortex extends beyond the gaming industry ldquoThis can be used to train soldiers facilitate remote medical diagnoses and surgeries help consumers visualize large purchases before making them Engineers can use it to virtualize the engines they are designing on their 2-D screens Now instead of
There is nothing to compare the Cortex to We built what many
people said was 400 years away We built the impossible Itrsquos new
disruptive and we want it in every personrsquos home around the world
When Dhan Balachand sat down with journalist Mary Bitti he candidly discussed his inspiration for launching Sulon Technologies and the endless possibilities of its signature product the Cortex But it became clear that there was a lot he couldnrsquot talk about marketing plans launch dates and the latest product specs remain shrouded in secrecy But this is no surprise As an emerging innovation company rivalling giants like Google Sulonrsquos mystery is a tactic of competitive survival And Balachandrsquos Cortex isnrsquot just next-level technology itrsquos a game-changer
The VOICE Fall 20158
The VOICE Fall 20158
spending millions of dollars to manufacture and then finding issues you can visualize the engine block in true scale walk alongside it and interact with it as if it was a real part The only thing the system canrsquot give you is the taste smell and touchrdquo
In fact Balachand and his team are already using the Cortex for their own engineering purposes Using the Cortex they designed eight months ago Sulon is virtually designing the version of the Cortex they are preparing to launch This next-generation Cortex is floating in the middle of their workspace as they make sure all the parts fit The team can even virtually wear it
Balachand also sees the potential for a dedicated application for firefighters
with the Cortex retrofitted onto helmets providing a real-time map of the physical space they will be entering so they know exactly what to expect ldquoThe Cortex sees up to 30 metres around you As the data is collected the firefighterrsquos position is wirelessly transmitted to colleagues outside so they can see whatrsquos happening and offer guidancerdquo says Balachand ldquoMicrophones will detect noise leading firefighters to people who may be trappedrdquo
Perhaps the biggest impact will come in the education space Cortex-wearing students could experience the classroom and a shared learning environment without being physically present A built-in audio system would further social
learning by allowing students to communicate with each other Balachand envisions school gymnasiums transformed into virtual museums zoos or time machines taking students to the dinosaur age ldquoThe Cortex means we can create the Magic School Bus experience for real The possibilities are endless The goal in the next five years is to make the Cortex a mainstream product We want it to become an everyday item for everyone on the planetrdquo
If the technology delivers on the potential Balachand
describes then the Cortex may in fact become as ubiquitous and essential to everyday living and working as smartphones and tablets are today The product wonrsquot be released until 2016 but when it does consumers will determine whether or not it is the next must-have technology
The Cortex means we can create the Magic School Bus experience for real
IT PAYS TO KNOWProfessional Development
Mark your calendar for payroll education
With more than 190 federal
and provincial regulations
and changes each year
staying payroll compliant
is one of the biggest
challenges employers face
Improve compliance and reduce the risk of audits and penalties with help from Professional Development seminars from Canadian Payroll Association (CPA)
CPA offers seminars for all levels from beginner to advanced On a variety of topics covering Learning Payroll Taxable Benefits Employment Standards Pensions and more Check our calendar for a seminar in your area
Learn more at payrollca
Call 416-487-3380 ext 118 or 1-800-387-4693 ext 118
Become a CPA member and get preferred rates on seminars Stay Current Stay Compliant
wwwpayrollca
Marty S CPM - CPA Member Ontario Region
The VOICE Fall 20159
Client _____________________________________________________ Docket ________________Media _____________________________________________________ Placement ____________Trim Size ______________________ Safety ____________________ Bleed ________________Colour ________________________ Publ Date _________________ Prod Date ____________
Tel 416-423-9825 E-mail dmaguiremaguiremarketingcom
Casio Canada Ltd CAS-PRO-2631-15Markham Board of Trade Magazine 3625 W x 975 H NA NA 4 colour 2015 Aug 6 2015
1 Mophiersquos Juice Pack H2PROWhile Mophiersquos latest generation iPhone 6 case isnrsquot the sleekest on the market itrsquos certainly the most hardcore and multi-functioning The
Juice Pack H2PRO contains a 2750 mAh battery providing your phone with 100 percent extra battery life Its integrated power button allows you to choose when to charge and for how long
And the H2PRO will certainly keep your device out of harmrsquos way With its IP-68 protection your phone can sustain complete continuous submersion in water (12 m for up to 30 min) Itrsquos also protected against vibrations shocks and drops meeting US Military Standard 810GCompatible with iPhone 6Available August 2015wwwmophiecom
2 MOSrsquos Reach GoImagine the convenience of having a full-strength power outlet in your backpack The Reach Go is close to being just that Itrsquos the first power bank that can charge a laptop at full speed (MOS boasts that it can charge your MacBook 2015 three times over) And its 15000 mAh battery
has a slim design that enables you to bring it everywhere
Because it uses new USB-C connectors the Reach Go can charge all of your devices (phone tablet and laptop) at the same time while also acting as a USB 3 hub This lets you charge and transfer data from one device to another simultaneouslyCompatible with all devices using USB-C Available October 2015wwwmosorganizercom
3 YOLKrsquos Solar PaperYOLKrsquos Solar Paper will appeal to the eco-friendly and the outdoor
adventurer Its Kickstarter campaign claims itrsquos the worldrsquos thinnest and lightest solar charger
On a sunny day the 5-watt solar panel charges a smart phone in just over two hours Its slim lightweight design means you can clip it onto just about anything while it charges And when itrsquos not in use the Solar Paper fits into a small notebook If yoursquore in need of a more powerful charger for a tablet laptop camera or any other USB-compatible device additional magnetic panels are available to upgrade your Solar Paper to 10 wattsCompatible with all devices using USBFirst shipments begin September 2015 wwwyolkstationcom
TECH GADGETS
Power UpJust about everyone is now reliant on multiple devices and 247 accessibility It comes as no surprise then that some of the exciting innovations available this fall seek to free you from that wall outlet and keep you moving
The VOICE Fall 201510
Made in Markham ForaHealthyMecom
hronic diseases are the leading cause of death and disability in this province Nearly 80 percent of
Ontarians over the age of 45 suffer from a chronic illness such as heart disease diabetes and arthritis and as the population ages the challenges involved in caring for this large and diverse population will grow ndash and so too will the economic burden on the health care system In Canada it is estimated that chronic conditions already account for approximately $90 billion annually in direct health care costs and lost productivity and that number is expected to increase
Courtney Cole knows the realities behind the statistics A business executive and entrepreneur with more than 20 yearsrsquo experience in diverse fields he has had first-hand insights into the way our health care system approaches the management of the chronically ill ldquoWith a background in health
By Sarah Sweet
A Virtual Care Community
C
A Unique World of Equipment Tools amp More
wwwprincessautocom
8200 WOODBINE AVENUE bull MARKHAM bull (905) 944-9696
The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
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Breakfast networking series
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THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
The VOICE Fall 20155
Stronger Faster SmarterHRPA is proud to introduce the CHRL designation
The best leaders set the highest standards for themselves The Certifi ed Human Resources Leader designation is the new gold standard for HR leadership in companies across Canada
Certifi ed Human Resources Professional Leader and Executive The new gold standardwwwhrpacadesignations
The VOICE Fall 20156
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015
The VOICE Fall 20157
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015 9
The VOICE Fall 20157
Picture this yoursquore in your office in Markham on the phone with a client in Boston but yoursquore
both virtually telepresent on the beaches of Waikiki walking and talking through your next project Or yoursquore designing a new consumer product but before any physical prototype has been built yoursquore troubleshooting and enhancing the product by manipulating a lifelike virtual version floating in front of you Or maybe yoursquore enjoying some downtime but rather than staring at a screen and manipulating a controller the zombie apocalypse is happening in your living room
Thanks to Sulon Technologies and its soon-to-be released signature product the Cortex you will be able to do all of the above and more The spatially aware headsetrsquos patented intellectual property combines augmented and virtual reality technologies that can dynamically map any environment and transform it into a virtual open world that can be manipulated to suit the userrsquos purpose ldquoItrsquos always mapping your environment and redirecting your visual path by making you walk in different patterns This is called redirected walking and only our system can do itrdquo says Dhan Balachand founder and CEO of Sulon Technologies
Doing whatrsquos never been done before is at the core of Sulon Technologiesrsquo approach to innovation ldquoWe donrsquot want to build something thatrsquos never been built before We want to build something brand newrdquo says Balachand ldquoThere is nothing to compare the Cortex to We
built what many people said was 400 years away We built the impossible Itrsquos new disruptive and we want it in every personrsquos home around the worldrdquo
The Cortex is the result of a clear philosophy and objective to enhance the human experience For Balachand a lifelong inventor with a limitless imagination that means making things better for people by solving pain points
or creating new ways to enjoy life ldquoThe world is in a new techno-logical era and the possibilities for improvement are endless Augmented and virtual reality technology are the next game changers just as computers and mobile technology were before With Sulon Technologies I want to tailor products and innovations that are useful and solve for consumer needs and wants The
technologies wersquove incorporated in the Cortex are scalable and can be used in a wide range of appli-cations across industriesrdquo
After graduating from the University of Ottawa with a degree in electrical engineering Balachand initially imagined he would develop technology to change better or enhance procedures to help solve problems much faster in the
field of medicine Instead he brought that same focus to a high-tech renewable energy startup in Toronto He joined as engineer number five and helped create and commercialize several technologies for the renewable energy space ldquoThatrsquos where I got my training in how to take something from imagination to a practical useful and different consumer productrdquo
Balachand is quick to point out that he is a person who gets bored easily Having moved up the ranks from engineer number five to director of engineering he decided he could do more to better humanity It wasnrsquot long before daydreams about what it would be like to live in the worlds depicted in sci-fi and fantasy movies led to the idea of creating a spatially aware computing platform that could help users save lives improve productivity and live movie and gaming moments
In 2012 with guidance and early funding from Markham business accelerator ventureLAB he incorporated Sulon Technologies and made the move into the consumer electronics space to help people live surreal experiences ldquoI became obsessive about trying to create a dynamic holodeck something that could not only work in the real world but transform peoplersquos livesrdquo The more people told him it couldnrsquot be done the more determined he became
His efforts are already being recognized The Cortex was awarded Top Heads-Up Display at the 2015 Consumer Electronics Show by Tomrsquos Guide While the gaming opportunities have been quickly appreciated and will be used to kickstart the Cortexrsquos global launch in late 2015early 2016 Balachandrsquos vision for the Cortex extends beyond the gaming industry ldquoThis can be used to train soldiers facilitate remote medical diagnoses and surgeries help consumers visualize large purchases before making them Engineers can use it to virtualize the engines they are designing on their 2-D screens Now instead of
There is nothing to compare the Cortex to We built what many
people said was 400 years away We built the impossible Itrsquos new
disruptive and we want it in every personrsquos home around the world
When Dhan Balachand sat down with journalist Mary Bitti he candidly discussed his inspiration for launching Sulon Technologies and the endless possibilities of its signature product the Cortex But it became clear that there was a lot he couldnrsquot talk about marketing plans launch dates and the latest product specs remain shrouded in secrecy But this is no surprise As an emerging innovation company rivalling giants like Google Sulonrsquos mystery is a tactic of competitive survival And Balachandrsquos Cortex isnrsquot just next-level technology itrsquos a game-changer
The VOICE Fall 20158
The VOICE Fall 20158
spending millions of dollars to manufacture and then finding issues you can visualize the engine block in true scale walk alongside it and interact with it as if it was a real part The only thing the system canrsquot give you is the taste smell and touchrdquo
In fact Balachand and his team are already using the Cortex for their own engineering purposes Using the Cortex they designed eight months ago Sulon is virtually designing the version of the Cortex they are preparing to launch This next-generation Cortex is floating in the middle of their workspace as they make sure all the parts fit The team can even virtually wear it
Balachand also sees the potential for a dedicated application for firefighters
with the Cortex retrofitted onto helmets providing a real-time map of the physical space they will be entering so they know exactly what to expect ldquoThe Cortex sees up to 30 metres around you As the data is collected the firefighterrsquos position is wirelessly transmitted to colleagues outside so they can see whatrsquos happening and offer guidancerdquo says Balachand ldquoMicrophones will detect noise leading firefighters to people who may be trappedrdquo
Perhaps the biggest impact will come in the education space Cortex-wearing students could experience the classroom and a shared learning environment without being physically present A built-in audio system would further social
learning by allowing students to communicate with each other Balachand envisions school gymnasiums transformed into virtual museums zoos or time machines taking students to the dinosaur age ldquoThe Cortex means we can create the Magic School Bus experience for real The possibilities are endless The goal in the next five years is to make the Cortex a mainstream product We want it to become an everyday item for everyone on the planetrdquo
If the technology delivers on the potential Balachand
describes then the Cortex may in fact become as ubiquitous and essential to everyday living and working as smartphones and tablets are today The product wonrsquot be released until 2016 but when it does consumers will determine whether or not it is the next must-have technology
The Cortex means we can create the Magic School Bus experience for real
IT PAYS TO KNOWProfessional Development
Mark your calendar for payroll education
With more than 190 federal
and provincial regulations
and changes each year
staying payroll compliant
is one of the biggest
challenges employers face
Improve compliance and reduce the risk of audits and penalties with help from Professional Development seminars from Canadian Payroll Association (CPA)
CPA offers seminars for all levels from beginner to advanced On a variety of topics covering Learning Payroll Taxable Benefits Employment Standards Pensions and more Check our calendar for a seminar in your area
Learn more at payrollca
Call 416-487-3380 ext 118 or 1-800-387-4693 ext 118
Become a CPA member and get preferred rates on seminars Stay Current Stay Compliant
wwwpayrollca
Marty S CPM - CPA Member Ontario Region
The VOICE Fall 20159
Client _____________________________________________________ Docket ________________Media _____________________________________________________ Placement ____________Trim Size ______________________ Safety ____________________ Bleed ________________Colour ________________________ Publ Date _________________ Prod Date ____________
Tel 416-423-9825 E-mail dmaguiremaguiremarketingcom
Casio Canada Ltd CAS-PRO-2631-15Markham Board of Trade Magazine 3625 W x 975 H NA NA 4 colour 2015 Aug 6 2015
1 Mophiersquos Juice Pack H2PROWhile Mophiersquos latest generation iPhone 6 case isnrsquot the sleekest on the market itrsquos certainly the most hardcore and multi-functioning The
Juice Pack H2PRO contains a 2750 mAh battery providing your phone with 100 percent extra battery life Its integrated power button allows you to choose when to charge and for how long
And the H2PRO will certainly keep your device out of harmrsquos way With its IP-68 protection your phone can sustain complete continuous submersion in water (12 m for up to 30 min) Itrsquos also protected against vibrations shocks and drops meeting US Military Standard 810GCompatible with iPhone 6Available August 2015wwwmophiecom
2 MOSrsquos Reach GoImagine the convenience of having a full-strength power outlet in your backpack The Reach Go is close to being just that Itrsquos the first power bank that can charge a laptop at full speed (MOS boasts that it can charge your MacBook 2015 three times over) And its 15000 mAh battery
has a slim design that enables you to bring it everywhere
Because it uses new USB-C connectors the Reach Go can charge all of your devices (phone tablet and laptop) at the same time while also acting as a USB 3 hub This lets you charge and transfer data from one device to another simultaneouslyCompatible with all devices using USB-C Available October 2015wwwmosorganizercom
3 YOLKrsquos Solar PaperYOLKrsquos Solar Paper will appeal to the eco-friendly and the outdoor
adventurer Its Kickstarter campaign claims itrsquos the worldrsquos thinnest and lightest solar charger
On a sunny day the 5-watt solar panel charges a smart phone in just over two hours Its slim lightweight design means you can clip it onto just about anything while it charges And when itrsquos not in use the Solar Paper fits into a small notebook If yoursquore in need of a more powerful charger for a tablet laptop camera or any other USB-compatible device additional magnetic panels are available to upgrade your Solar Paper to 10 wattsCompatible with all devices using USBFirst shipments begin September 2015 wwwyolkstationcom
TECH GADGETS
Power UpJust about everyone is now reliant on multiple devices and 247 accessibility It comes as no surprise then that some of the exciting innovations available this fall seek to free you from that wall outlet and keep you moving
The VOICE Fall 201510
Made in Markham ForaHealthyMecom
hronic diseases are the leading cause of death and disability in this province Nearly 80 percent of
Ontarians over the age of 45 suffer from a chronic illness such as heart disease diabetes and arthritis and as the population ages the challenges involved in caring for this large and diverse population will grow ndash and so too will the economic burden on the health care system In Canada it is estimated that chronic conditions already account for approximately $90 billion annually in direct health care costs and lost productivity and that number is expected to increase
Courtney Cole knows the realities behind the statistics A business executive and entrepreneur with more than 20 yearsrsquo experience in diverse fields he has had first-hand insights into the way our health care system approaches the management of the chronically ill ldquoWith a background in health
By Sarah Sweet
A Virtual Care Community
C
A Unique World of Equipment Tools amp More
wwwprincessautocom
8200 WOODBINE AVENUE bull MARKHAM bull (905) 944-9696
The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
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114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
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bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
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Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
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The VOICE Fall 201526
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Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
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The VOICE Fall 20156
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015
The VOICE Fall 20157
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015 9
The VOICE Fall 20157
Picture this yoursquore in your office in Markham on the phone with a client in Boston but yoursquore
both virtually telepresent on the beaches of Waikiki walking and talking through your next project Or yoursquore designing a new consumer product but before any physical prototype has been built yoursquore troubleshooting and enhancing the product by manipulating a lifelike virtual version floating in front of you Or maybe yoursquore enjoying some downtime but rather than staring at a screen and manipulating a controller the zombie apocalypse is happening in your living room
Thanks to Sulon Technologies and its soon-to-be released signature product the Cortex you will be able to do all of the above and more The spatially aware headsetrsquos patented intellectual property combines augmented and virtual reality technologies that can dynamically map any environment and transform it into a virtual open world that can be manipulated to suit the userrsquos purpose ldquoItrsquos always mapping your environment and redirecting your visual path by making you walk in different patterns This is called redirected walking and only our system can do itrdquo says Dhan Balachand founder and CEO of Sulon Technologies
Doing whatrsquos never been done before is at the core of Sulon Technologiesrsquo approach to innovation ldquoWe donrsquot want to build something thatrsquos never been built before We want to build something brand newrdquo says Balachand ldquoThere is nothing to compare the Cortex to We
built what many people said was 400 years away We built the impossible Itrsquos new disruptive and we want it in every personrsquos home around the worldrdquo
The Cortex is the result of a clear philosophy and objective to enhance the human experience For Balachand a lifelong inventor with a limitless imagination that means making things better for people by solving pain points
or creating new ways to enjoy life ldquoThe world is in a new techno-logical era and the possibilities for improvement are endless Augmented and virtual reality technology are the next game changers just as computers and mobile technology were before With Sulon Technologies I want to tailor products and innovations that are useful and solve for consumer needs and wants The
technologies wersquove incorporated in the Cortex are scalable and can be used in a wide range of appli-cations across industriesrdquo
After graduating from the University of Ottawa with a degree in electrical engineering Balachand initially imagined he would develop technology to change better or enhance procedures to help solve problems much faster in the
field of medicine Instead he brought that same focus to a high-tech renewable energy startup in Toronto He joined as engineer number five and helped create and commercialize several technologies for the renewable energy space ldquoThatrsquos where I got my training in how to take something from imagination to a practical useful and different consumer productrdquo
Balachand is quick to point out that he is a person who gets bored easily Having moved up the ranks from engineer number five to director of engineering he decided he could do more to better humanity It wasnrsquot long before daydreams about what it would be like to live in the worlds depicted in sci-fi and fantasy movies led to the idea of creating a spatially aware computing platform that could help users save lives improve productivity and live movie and gaming moments
In 2012 with guidance and early funding from Markham business accelerator ventureLAB he incorporated Sulon Technologies and made the move into the consumer electronics space to help people live surreal experiences ldquoI became obsessive about trying to create a dynamic holodeck something that could not only work in the real world but transform peoplersquos livesrdquo The more people told him it couldnrsquot be done the more determined he became
His efforts are already being recognized The Cortex was awarded Top Heads-Up Display at the 2015 Consumer Electronics Show by Tomrsquos Guide While the gaming opportunities have been quickly appreciated and will be used to kickstart the Cortexrsquos global launch in late 2015early 2016 Balachandrsquos vision for the Cortex extends beyond the gaming industry ldquoThis can be used to train soldiers facilitate remote medical diagnoses and surgeries help consumers visualize large purchases before making them Engineers can use it to virtualize the engines they are designing on their 2-D screens Now instead of
There is nothing to compare the Cortex to We built what many
people said was 400 years away We built the impossible Itrsquos new
disruptive and we want it in every personrsquos home around the world
When Dhan Balachand sat down with journalist Mary Bitti he candidly discussed his inspiration for launching Sulon Technologies and the endless possibilities of its signature product the Cortex But it became clear that there was a lot he couldnrsquot talk about marketing plans launch dates and the latest product specs remain shrouded in secrecy But this is no surprise As an emerging innovation company rivalling giants like Google Sulonrsquos mystery is a tactic of competitive survival And Balachandrsquos Cortex isnrsquot just next-level technology itrsquos a game-changer
The VOICE Fall 20158
The VOICE Fall 20158
spending millions of dollars to manufacture and then finding issues you can visualize the engine block in true scale walk alongside it and interact with it as if it was a real part The only thing the system canrsquot give you is the taste smell and touchrdquo
In fact Balachand and his team are already using the Cortex for their own engineering purposes Using the Cortex they designed eight months ago Sulon is virtually designing the version of the Cortex they are preparing to launch This next-generation Cortex is floating in the middle of their workspace as they make sure all the parts fit The team can even virtually wear it
Balachand also sees the potential for a dedicated application for firefighters
with the Cortex retrofitted onto helmets providing a real-time map of the physical space they will be entering so they know exactly what to expect ldquoThe Cortex sees up to 30 metres around you As the data is collected the firefighterrsquos position is wirelessly transmitted to colleagues outside so they can see whatrsquos happening and offer guidancerdquo says Balachand ldquoMicrophones will detect noise leading firefighters to people who may be trappedrdquo
Perhaps the biggest impact will come in the education space Cortex-wearing students could experience the classroom and a shared learning environment without being physically present A built-in audio system would further social
learning by allowing students to communicate with each other Balachand envisions school gymnasiums transformed into virtual museums zoos or time machines taking students to the dinosaur age ldquoThe Cortex means we can create the Magic School Bus experience for real The possibilities are endless The goal in the next five years is to make the Cortex a mainstream product We want it to become an everyday item for everyone on the planetrdquo
If the technology delivers on the potential Balachand
describes then the Cortex may in fact become as ubiquitous and essential to everyday living and working as smartphones and tablets are today The product wonrsquot be released until 2016 but when it does consumers will determine whether or not it is the next must-have technology
The Cortex means we can create the Magic School Bus experience for real
IT PAYS TO KNOWProfessional Development
Mark your calendar for payroll education
With more than 190 federal
and provincial regulations
and changes each year
staying payroll compliant
is one of the biggest
challenges employers face
Improve compliance and reduce the risk of audits and penalties with help from Professional Development seminars from Canadian Payroll Association (CPA)
CPA offers seminars for all levels from beginner to advanced On a variety of topics covering Learning Payroll Taxable Benefits Employment Standards Pensions and more Check our calendar for a seminar in your area
Learn more at payrollca
Call 416-487-3380 ext 118 or 1-800-387-4693 ext 118
Become a CPA member and get preferred rates on seminars Stay Current Stay Compliant
wwwpayrollca
Marty S CPM - CPA Member Ontario Region
The VOICE Fall 20159
Client _____________________________________________________ Docket ________________Media _____________________________________________________ Placement ____________Trim Size ______________________ Safety ____________________ Bleed ________________Colour ________________________ Publ Date _________________ Prod Date ____________
Tel 416-423-9825 E-mail dmaguiremaguiremarketingcom
Casio Canada Ltd CAS-PRO-2631-15Markham Board of Trade Magazine 3625 W x 975 H NA NA 4 colour 2015 Aug 6 2015
1 Mophiersquos Juice Pack H2PROWhile Mophiersquos latest generation iPhone 6 case isnrsquot the sleekest on the market itrsquos certainly the most hardcore and multi-functioning The
Juice Pack H2PRO contains a 2750 mAh battery providing your phone with 100 percent extra battery life Its integrated power button allows you to choose when to charge and for how long
And the H2PRO will certainly keep your device out of harmrsquos way With its IP-68 protection your phone can sustain complete continuous submersion in water (12 m for up to 30 min) Itrsquos also protected against vibrations shocks and drops meeting US Military Standard 810GCompatible with iPhone 6Available August 2015wwwmophiecom
2 MOSrsquos Reach GoImagine the convenience of having a full-strength power outlet in your backpack The Reach Go is close to being just that Itrsquos the first power bank that can charge a laptop at full speed (MOS boasts that it can charge your MacBook 2015 three times over) And its 15000 mAh battery
has a slim design that enables you to bring it everywhere
Because it uses new USB-C connectors the Reach Go can charge all of your devices (phone tablet and laptop) at the same time while also acting as a USB 3 hub This lets you charge and transfer data from one device to another simultaneouslyCompatible with all devices using USB-C Available October 2015wwwmosorganizercom
3 YOLKrsquos Solar PaperYOLKrsquos Solar Paper will appeal to the eco-friendly and the outdoor
adventurer Its Kickstarter campaign claims itrsquos the worldrsquos thinnest and lightest solar charger
On a sunny day the 5-watt solar panel charges a smart phone in just over two hours Its slim lightweight design means you can clip it onto just about anything while it charges And when itrsquos not in use the Solar Paper fits into a small notebook If yoursquore in need of a more powerful charger for a tablet laptop camera or any other USB-compatible device additional magnetic panels are available to upgrade your Solar Paper to 10 wattsCompatible with all devices using USBFirst shipments begin September 2015 wwwyolkstationcom
TECH GADGETS
Power UpJust about everyone is now reliant on multiple devices and 247 accessibility It comes as no surprise then that some of the exciting innovations available this fall seek to free you from that wall outlet and keep you moving
The VOICE Fall 201510
Made in Markham ForaHealthyMecom
hronic diseases are the leading cause of death and disability in this province Nearly 80 percent of
Ontarians over the age of 45 suffer from a chronic illness such as heart disease diabetes and arthritis and as the population ages the challenges involved in caring for this large and diverse population will grow ndash and so too will the economic burden on the health care system In Canada it is estimated that chronic conditions already account for approximately $90 billion annually in direct health care costs and lost productivity and that number is expected to increase
Courtney Cole knows the realities behind the statistics A business executive and entrepreneur with more than 20 yearsrsquo experience in diverse fields he has had first-hand insights into the way our health care system approaches the management of the chronically ill ldquoWith a background in health
By Sarah Sweet
A Virtual Care Community
C
A Unique World of Equipment Tools amp More
wwwprincessautocom
8200 WOODBINE AVENUE bull MARKHAM bull (905) 944-9696
The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
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NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
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FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
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www1to1therapycom9057871900
The VOICE Fall 201526
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Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
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The VOICE Fall 20157
BENDINGREALITYDHAN BALACHANDrsquoS HEADSET CAN TAKE YOU ANYWHERE
By Mary Teresa BittiPhotography by Dave Starrett
86The VOICE Fall 2015 9
The VOICE Fall 20157
Picture this yoursquore in your office in Markham on the phone with a client in Boston but yoursquore
both virtually telepresent on the beaches of Waikiki walking and talking through your next project Or yoursquore designing a new consumer product but before any physical prototype has been built yoursquore troubleshooting and enhancing the product by manipulating a lifelike virtual version floating in front of you Or maybe yoursquore enjoying some downtime but rather than staring at a screen and manipulating a controller the zombie apocalypse is happening in your living room
Thanks to Sulon Technologies and its soon-to-be released signature product the Cortex you will be able to do all of the above and more The spatially aware headsetrsquos patented intellectual property combines augmented and virtual reality technologies that can dynamically map any environment and transform it into a virtual open world that can be manipulated to suit the userrsquos purpose ldquoItrsquos always mapping your environment and redirecting your visual path by making you walk in different patterns This is called redirected walking and only our system can do itrdquo says Dhan Balachand founder and CEO of Sulon Technologies
Doing whatrsquos never been done before is at the core of Sulon Technologiesrsquo approach to innovation ldquoWe donrsquot want to build something thatrsquos never been built before We want to build something brand newrdquo says Balachand ldquoThere is nothing to compare the Cortex to We
built what many people said was 400 years away We built the impossible Itrsquos new disruptive and we want it in every personrsquos home around the worldrdquo
The Cortex is the result of a clear philosophy and objective to enhance the human experience For Balachand a lifelong inventor with a limitless imagination that means making things better for people by solving pain points
or creating new ways to enjoy life ldquoThe world is in a new techno-logical era and the possibilities for improvement are endless Augmented and virtual reality technology are the next game changers just as computers and mobile technology were before With Sulon Technologies I want to tailor products and innovations that are useful and solve for consumer needs and wants The
technologies wersquove incorporated in the Cortex are scalable and can be used in a wide range of appli-cations across industriesrdquo
After graduating from the University of Ottawa with a degree in electrical engineering Balachand initially imagined he would develop technology to change better or enhance procedures to help solve problems much faster in the
field of medicine Instead he brought that same focus to a high-tech renewable energy startup in Toronto He joined as engineer number five and helped create and commercialize several technologies for the renewable energy space ldquoThatrsquos where I got my training in how to take something from imagination to a practical useful and different consumer productrdquo
Balachand is quick to point out that he is a person who gets bored easily Having moved up the ranks from engineer number five to director of engineering he decided he could do more to better humanity It wasnrsquot long before daydreams about what it would be like to live in the worlds depicted in sci-fi and fantasy movies led to the idea of creating a spatially aware computing platform that could help users save lives improve productivity and live movie and gaming moments
In 2012 with guidance and early funding from Markham business accelerator ventureLAB he incorporated Sulon Technologies and made the move into the consumer electronics space to help people live surreal experiences ldquoI became obsessive about trying to create a dynamic holodeck something that could not only work in the real world but transform peoplersquos livesrdquo The more people told him it couldnrsquot be done the more determined he became
His efforts are already being recognized The Cortex was awarded Top Heads-Up Display at the 2015 Consumer Electronics Show by Tomrsquos Guide While the gaming opportunities have been quickly appreciated and will be used to kickstart the Cortexrsquos global launch in late 2015early 2016 Balachandrsquos vision for the Cortex extends beyond the gaming industry ldquoThis can be used to train soldiers facilitate remote medical diagnoses and surgeries help consumers visualize large purchases before making them Engineers can use it to virtualize the engines they are designing on their 2-D screens Now instead of
There is nothing to compare the Cortex to We built what many
people said was 400 years away We built the impossible Itrsquos new
disruptive and we want it in every personrsquos home around the world
When Dhan Balachand sat down with journalist Mary Bitti he candidly discussed his inspiration for launching Sulon Technologies and the endless possibilities of its signature product the Cortex But it became clear that there was a lot he couldnrsquot talk about marketing plans launch dates and the latest product specs remain shrouded in secrecy But this is no surprise As an emerging innovation company rivalling giants like Google Sulonrsquos mystery is a tactic of competitive survival And Balachandrsquos Cortex isnrsquot just next-level technology itrsquos a game-changer
The VOICE Fall 20158
The VOICE Fall 20158
spending millions of dollars to manufacture and then finding issues you can visualize the engine block in true scale walk alongside it and interact with it as if it was a real part The only thing the system canrsquot give you is the taste smell and touchrdquo
In fact Balachand and his team are already using the Cortex for their own engineering purposes Using the Cortex they designed eight months ago Sulon is virtually designing the version of the Cortex they are preparing to launch This next-generation Cortex is floating in the middle of their workspace as they make sure all the parts fit The team can even virtually wear it
Balachand also sees the potential for a dedicated application for firefighters
with the Cortex retrofitted onto helmets providing a real-time map of the physical space they will be entering so they know exactly what to expect ldquoThe Cortex sees up to 30 metres around you As the data is collected the firefighterrsquos position is wirelessly transmitted to colleagues outside so they can see whatrsquos happening and offer guidancerdquo says Balachand ldquoMicrophones will detect noise leading firefighters to people who may be trappedrdquo
Perhaps the biggest impact will come in the education space Cortex-wearing students could experience the classroom and a shared learning environment without being physically present A built-in audio system would further social
learning by allowing students to communicate with each other Balachand envisions school gymnasiums transformed into virtual museums zoos or time machines taking students to the dinosaur age ldquoThe Cortex means we can create the Magic School Bus experience for real The possibilities are endless The goal in the next five years is to make the Cortex a mainstream product We want it to become an everyday item for everyone on the planetrdquo
If the technology delivers on the potential Balachand
describes then the Cortex may in fact become as ubiquitous and essential to everyday living and working as smartphones and tablets are today The product wonrsquot be released until 2016 but when it does consumers will determine whether or not it is the next must-have technology
The Cortex means we can create the Magic School Bus experience for real
IT PAYS TO KNOWProfessional Development
Mark your calendar for payroll education
With more than 190 federal
and provincial regulations
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staying payroll compliant
is one of the biggest
challenges employers face
Improve compliance and reduce the risk of audits and penalties with help from Professional Development seminars from Canadian Payroll Association (CPA)
CPA offers seminars for all levels from beginner to advanced On a variety of topics covering Learning Payroll Taxable Benefits Employment Standards Pensions and more Check our calendar for a seminar in your area
Learn more at payrollca
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The VOICE Fall 20159
Client _____________________________________________________ Docket ________________Media _____________________________________________________ Placement ____________Trim Size ______________________ Safety ____________________ Bleed ________________Colour ________________________ Publ Date _________________ Prod Date ____________
Tel 416-423-9825 E-mail dmaguiremaguiremarketingcom
Casio Canada Ltd CAS-PRO-2631-15Markham Board of Trade Magazine 3625 W x 975 H NA NA 4 colour 2015 Aug 6 2015
1 Mophiersquos Juice Pack H2PROWhile Mophiersquos latest generation iPhone 6 case isnrsquot the sleekest on the market itrsquos certainly the most hardcore and multi-functioning The
Juice Pack H2PRO contains a 2750 mAh battery providing your phone with 100 percent extra battery life Its integrated power button allows you to choose when to charge and for how long
And the H2PRO will certainly keep your device out of harmrsquos way With its IP-68 protection your phone can sustain complete continuous submersion in water (12 m for up to 30 min) Itrsquos also protected against vibrations shocks and drops meeting US Military Standard 810GCompatible with iPhone 6Available August 2015wwwmophiecom
2 MOSrsquos Reach GoImagine the convenience of having a full-strength power outlet in your backpack The Reach Go is close to being just that Itrsquos the first power bank that can charge a laptop at full speed (MOS boasts that it can charge your MacBook 2015 three times over) And its 15000 mAh battery
has a slim design that enables you to bring it everywhere
Because it uses new USB-C connectors the Reach Go can charge all of your devices (phone tablet and laptop) at the same time while also acting as a USB 3 hub This lets you charge and transfer data from one device to another simultaneouslyCompatible with all devices using USB-C Available October 2015wwwmosorganizercom
3 YOLKrsquos Solar PaperYOLKrsquos Solar Paper will appeal to the eco-friendly and the outdoor
adventurer Its Kickstarter campaign claims itrsquos the worldrsquos thinnest and lightest solar charger
On a sunny day the 5-watt solar panel charges a smart phone in just over two hours Its slim lightweight design means you can clip it onto just about anything while it charges And when itrsquos not in use the Solar Paper fits into a small notebook If yoursquore in need of a more powerful charger for a tablet laptop camera or any other USB-compatible device additional magnetic panels are available to upgrade your Solar Paper to 10 wattsCompatible with all devices using USBFirst shipments begin September 2015 wwwyolkstationcom
TECH GADGETS
Power UpJust about everyone is now reliant on multiple devices and 247 accessibility It comes as no surprise then that some of the exciting innovations available this fall seek to free you from that wall outlet and keep you moving
The VOICE Fall 201510
Made in Markham ForaHealthyMecom
hronic diseases are the leading cause of death and disability in this province Nearly 80 percent of
Ontarians over the age of 45 suffer from a chronic illness such as heart disease diabetes and arthritis and as the population ages the challenges involved in caring for this large and diverse population will grow ndash and so too will the economic burden on the health care system In Canada it is estimated that chronic conditions already account for approximately $90 billion annually in direct health care costs and lost productivity and that number is expected to increase
Courtney Cole knows the realities behind the statistics A business executive and entrepreneur with more than 20 yearsrsquo experience in diverse fields he has had first-hand insights into the way our health care system approaches the management of the chronically ill ldquoWith a background in health
By Sarah Sweet
A Virtual Care Community
C
A Unique World of Equipment Tools amp More
wwwprincessautocom
8200 WOODBINE AVENUE bull MARKHAM bull (905) 944-9696
The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
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Dealer Principal
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2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
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20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
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ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
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FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
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BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
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The VOICE Fall 20158
The VOICE Fall 20158
spending millions of dollars to manufacture and then finding issues you can visualize the engine block in true scale walk alongside it and interact with it as if it was a real part The only thing the system canrsquot give you is the taste smell and touchrdquo
In fact Balachand and his team are already using the Cortex for their own engineering purposes Using the Cortex they designed eight months ago Sulon is virtually designing the version of the Cortex they are preparing to launch This next-generation Cortex is floating in the middle of their workspace as they make sure all the parts fit The team can even virtually wear it
Balachand also sees the potential for a dedicated application for firefighters
with the Cortex retrofitted onto helmets providing a real-time map of the physical space they will be entering so they know exactly what to expect ldquoThe Cortex sees up to 30 metres around you As the data is collected the firefighterrsquos position is wirelessly transmitted to colleagues outside so they can see whatrsquos happening and offer guidancerdquo says Balachand ldquoMicrophones will detect noise leading firefighters to people who may be trappedrdquo
Perhaps the biggest impact will come in the education space Cortex-wearing students could experience the classroom and a shared learning environment without being physically present A built-in audio system would further social
learning by allowing students to communicate with each other Balachand envisions school gymnasiums transformed into virtual museums zoos or time machines taking students to the dinosaur age ldquoThe Cortex means we can create the Magic School Bus experience for real The possibilities are endless The goal in the next five years is to make the Cortex a mainstream product We want it to become an everyday item for everyone on the planetrdquo
If the technology delivers on the potential Balachand
describes then the Cortex may in fact become as ubiquitous and essential to everyday living and working as smartphones and tablets are today The product wonrsquot be released until 2016 but when it does consumers will determine whether or not it is the next must-have technology
The Cortex means we can create the Magic School Bus experience for real
IT PAYS TO KNOWProfessional Development
Mark your calendar for payroll education
With more than 190 federal
and provincial regulations
and changes each year
staying payroll compliant
is one of the biggest
challenges employers face
Improve compliance and reduce the risk of audits and penalties with help from Professional Development seminars from Canadian Payroll Association (CPA)
CPA offers seminars for all levels from beginner to advanced On a variety of topics covering Learning Payroll Taxable Benefits Employment Standards Pensions and more Check our calendar for a seminar in your area
Learn more at payrollca
Call 416-487-3380 ext 118 or 1-800-387-4693 ext 118
Become a CPA member and get preferred rates on seminars Stay Current Stay Compliant
wwwpayrollca
Marty S CPM - CPA Member Ontario Region
The VOICE Fall 20159
Client _____________________________________________________ Docket ________________Media _____________________________________________________ Placement ____________Trim Size ______________________ Safety ____________________ Bleed ________________Colour ________________________ Publ Date _________________ Prod Date ____________
Tel 416-423-9825 E-mail dmaguiremaguiremarketingcom
Casio Canada Ltd CAS-PRO-2631-15Markham Board of Trade Magazine 3625 W x 975 H NA NA 4 colour 2015 Aug 6 2015
1 Mophiersquos Juice Pack H2PROWhile Mophiersquos latest generation iPhone 6 case isnrsquot the sleekest on the market itrsquos certainly the most hardcore and multi-functioning The
Juice Pack H2PRO contains a 2750 mAh battery providing your phone with 100 percent extra battery life Its integrated power button allows you to choose when to charge and for how long
And the H2PRO will certainly keep your device out of harmrsquos way With its IP-68 protection your phone can sustain complete continuous submersion in water (12 m for up to 30 min) Itrsquos also protected against vibrations shocks and drops meeting US Military Standard 810GCompatible with iPhone 6Available August 2015wwwmophiecom
2 MOSrsquos Reach GoImagine the convenience of having a full-strength power outlet in your backpack The Reach Go is close to being just that Itrsquos the first power bank that can charge a laptop at full speed (MOS boasts that it can charge your MacBook 2015 three times over) And its 15000 mAh battery
has a slim design that enables you to bring it everywhere
Because it uses new USB-C connectors the Reach Go can charge all of your devices (phone tablet and laptop) at the same time while also acting as a USB 3 hub This lets you charge and transfer data from one device to another simultaneouslyCompatible with all devices using USB-C Available October 2015wwwmosorganizercom
3 YOLKrsquos Solar PaperYOLKrsquos Solar Paper will appeal to the eco-friendly and the outdoor
adventurer Its Kickstarter campaign claims itrsquos the worldrsquos thinnest and lightest solar charger
On a sunny day the 5-watt solar panel charges a smart phone in just over two hours Its slim lightweight design means you can clip it onto just about anything while it charges And when itrsquos not in use the Solar Paper fits into a small notebook If yoursquore in need of a more powerful charger for a tablet laptop camera or any other USB-compatible device additional magnetic panels are available to upgrade your Solar Paper to 10 wattsCompatible with all devices using USBFirst shipments begin September 2015 wwwyolkstationcom
TECH GADGETS
Power UpJust about everyone is now reliant on multiple devices and 247 accessibility It comes as no surprise then that some of the exciting innovations available this fall seek to free you from that wall outlet and keep you moving
The VOICE Fall 201510
Made in Markham ForaHealthyMecom
hronic diseases are the leading cause of death and disability in this province Nearly 80 percent of
Ontarians over the age of 45 suffer from a chronic illness such as heart disease diabetes and arthritis and as the population ages the challenges involved in caring for this large and diverse population will grow ndash and so too will the economic burden on the health care system In Canada it is estimated that chronic conditions already account for approximately $90 billion annually in direct health care costs and lost productivity and that number is expected to increase
Courtney Cole knows the realities behind the statistics A business executive and entrepreneur with more than 20 yearsrsquo experience in diverse fields he has had first-hand insights into the way our health care system approaches the management of the chronically ill ldquoWith a background in health
By Sarah Sweet
A Virtual Care Community
C
A Unique World of Equipment Tools amp More
wwwprincessautocom
8200 WOODBINE AVENUE bull MARKHAM bull (905) 944-9696
The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
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187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
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905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
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Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
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Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
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114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
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bull Income Tax Preparation amp Planning
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Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
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Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
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ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
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The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
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The VOICE Fall 20159
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Tel 416-423-9825 E-mail dmaguiremaguiremarketingcom
Casio Canada Ltd CAS-PRO-2631-15Markham Board of Trade Magazine 3625 W x 975 H NA NA 4 colour 2015 Aug 6 2015
1 Mophiersquos Juice Pack H2PROWhile Mophiersquos latest generation iPhone 6 case isnrsquot the sleekest on the market itrsquos certainly the most hardcore and multi-functioning The
Juice Pack H2PRO contains a 2750 mAh battery providing your phone with 100 percent extra battery life Its integrated power button allows you to choose when to charge and for how long
And the H2PRO will certainly keep your device out of harmrsquos way With its IP-68 protection your phone can sustain complete continuous submersion in water (12 m for up to 30 min) Itrsquos also protected against vibrations shocks and drops meeting US Military Standard 810GCompatible with iPhone 6Available August 2015wwwmophiecom
2 MOSrsquos Reach GoImagine the convenience of having a full-strength power outlet in your backpack The Reach Go is close to being just that Itrsquos the first power bank that can charge a laptop at full speed (MOS boasts that it can charge your MacBook 2015 three times over) And its 15000 mAh battery
has a slim design that enables you to bring it everywhere
Because it uses new USB-C connectors the Reach Go can charge all of your devices (phone tablet and laptop) at the same time while also acting as a USB 3 hub This lets you charge and transfer data from one device to another simultaneouslyCompatible with all devices using USB-C Available October 2015wwwmosorganizercom
3 YOLKrsquos Solar PaperYOLKrsquos Solar Paper will appeal to the eco-friendly and the outdoor
adventurer Its Kickstarter campaign claims itrsquos the worldrsquos thinnest and lightest solar charger
On a sunny day the 5-watt solar panel charges a smart phone in just over two hours Its slim lightweight design means you can clip it onto just about anything while it charges And when itrsquos not in use the Solar Paper fits into a small notebook If yoursquore in need of a more powerful charger for a tablet laptop camera or any other USB-compatible device additional magnetic panels are available to upgrade your Solar Paper to 10 wattsCompatible with all devices using USBFirst shipments begin September 2015 wwwyolkstationcom
TECH GADGETS
Power UpJust about everyone is now reliant on multiple devices and 247 accessibility It comes as no surprise then that some of the exciting innovations available this fall seek to free you from that wall outlet and keep you moving
The VOICE Fall 201510
Made in Markham ForaHealthyMecom
hronic diseases are the leading cause of death and disability in this province Nearly 80 percent of
Ontarians over the age of 45 suffer from a chronic illness such as heart disease diabetes and arthritis and as the population ages the challenges involved in caring for this large and diverse population will grow ndash and so too will the economic burden on the health care system In Canada it is estimated that chronic conditions already account for approximately $90 billion annually in direct health care costs and lost productivity and that number is expected to increase
Courtney Cole knows the realities behind the statistics A business executive and entrepreneur with more than 20 yearsrsquo experience in diverse fields he has had first-hand insights into the way our health care system approaches the management of the chronically ill ldquoWith a background in health
By Sarah Sweet
A Virtual Care Community
C
A Unique World of Equipment Tools amp More
wwwprincessautocom
8200 WOODBINE AVENUE bull MARKHAM bull (905) 944-9696
The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
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ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
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www1to1therapycom9057871900
The VOICE Fall 201526
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Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
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The VOICE Fall 201510
Made in Markham ForaHealthyMecom
hronic diseases are the leading cause of death and disability in this province Nearly 80 percent of
Ontarians over the age of 45 suffer from a chronic illness such as heart disease diabetes and arthritis and as the population ages the challenges involved in caring for this large and diverse population will grow ndash and so too will the economic burden on the health care system In Canada it is estimated that chronic conditions already account for approximately $90 billion annually in direct health care costs and lost productivity and that number is expected to increase
Courtney Cole knows the realities behind the statistics A business executive and entrepreneur with more than 20 yearsrsquo experience in diverse fields he has had first-hand insights into the way our health care system approaches the management of the chronically ill ldquoWith a background in health
By Sarah Sweet
A Virtual Care Community
C
A Unique World of Equipment Tools amp More
wwwprincessautocom
8200 WOODBINE AVENUE bull MARKHAM bull (905) 944-9696
The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
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Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
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OF MERIT2013
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2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
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Specializing in Adventure Travel amp Unique Destinations
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Travel
Unique Destinations
Beyond Destinationsreg
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Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
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Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
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ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
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The VOICE Fall 201526
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Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
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Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
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ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
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The VOICE Fall 201511
care and technologyrdquo he says ldquoIrsquove had the opportunity to interact with patients and clinicians at hospitals within Ontario I saw opportunities and identified several gaps in terms of access to care and I saw how
patientsrsquo knowledge of chronic conditions and the decisions they make affect their quality of liferdquo Chronically ill patients and their caregivers confront a complex and intimidating set of circumstances they often see a variety of specialists going from one doctor to another while trying to manage multiple symptoms prescriptions and lifestyle changes
But studies show that informed patients with access to consistent and supportive care have better health outcomes and fewer readmissions Cole saw an opportunity to improve lives while reducing health care costs and in 2012 he founded ForaHealthyMecom
ForaHealthyMecom harnesses technology to enhance the care patients receive when theyrsquore not in a medical facility The resource which is most often prescribed by physicians is designed to support patients diagnosed with high-impact chronic conditions The web-based and mobile platform acts as a management and education hub patients can create calendars and tracking charts and access clinician-validated information about their illnesses ldquoPatients can empower themselves to give meaningful and accurate assessments of their treatment and where they are in their carerdquo Cole explains
The company has also recently expanded its virtual care capabilities adding a telemedicine component that enables secure video-based consultations between patient and physician ldquoWersquore giving clinicians more tools to reach and care for patients while theyrsquore away from hospitalrdquo Cole says ldquoMany patients live in remote locations and have issues with transportation and this way a clinician can schedule virtual follow-ups and be more efficientrdquo
The ForaHealthyMecom approach with its emphasis on informed patients and a virtual community of care has the potential to ease the pressures on the health
care system ldquoIt results in a lower cost for the health system in generalrdquo Cole says ldquoYou get a better use of cliniciansrsquo time in terms of engaging and educating patients efficiencies that can be realized through
the use of telemedicine and improved workflows when it comes to patient onboarding management and dischargerdquo
But its benefits to the health care system extend beyond cost savings and efficiencies Using aggregated and de-identified data ndash the confidentiality of patientsrsquo personal details is strictly maintained in accordance with the governmentrsquos privacy guidelines ndash ForaHealthyMecom supports research involving a variety of chronic conditions ldquoWe conduct research into health outcomes or public awareness of certain conditions in order to shape policy and investigate how to use knowledge
to improve outcomes for patientsrdquo Cole explains pointing to projects the company has undertaken on peripheral arterial disease and chronic kidney disease with partners at St Michaelrsquos Hospital and York Universityrsquos Faculty of Health
The company has already garnered support from government funding agencies such as the Ontario Centres of Excellence and the Natural Sciences and Engineering Research Council of Canada It has also been accepted into the Canadian Technology Accelerator Initiative run by the Canadian Trade Commissioner Service which provides innovative Canadian startups with support and resources to compete in US and global markets Cole himself was the recipient of ventureLABrsquos 2015 W Daniel Mothersill BUILD Award which honours exceptional entrepreneurs for accomplishments in the previous year
ForaHealthyMecom has primarily partnered with health care institutions in Ontario but Cole sees the potential for continued expansion ldquoThis is a knowledge-based industry that will drive economic growth within Markham the province and hopefully across the countryrdquo
A Virtual Care CommunityldquoPatients can empower themselves to give
meaningful and accurate assessments of their treatment and where they are in their carerdquo
The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
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905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
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Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
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OF MERIT2013
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2012 Best Large Business PRESIDENTrsquoS AWARD
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2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
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Travel
Unique Destinations
Beyond Destinationsreg
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ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
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SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
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www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
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The VOICE Fall 201512
DIGITAL DISRUPTIoN GAMe-CHAnGinG TeCHnOlOGYBusiness Reading and Professional Development
The MeshWhy the Future of Business Is sharingby Lisa GanskylTechnological and social advancements have shifted business practices and norms from formulaic models to unique complexities where consumers have more choices tools information and power Naming this ldquothe Meshrdquo trailblazing entrepreneur Lisa Gansky investigates the structures and developments of new business
dynamics demonstrating how organizations can build strong brands and communities for customers wanting to access rather than own goods Mesh businesses like ZipCar and Kickstarter use social media and analytics to provide their customers with what they need exactly when they need it Looking at large-scale patterns and real case studies of businesses and social enterprises The Mesh is an eye-opening guide to the newest wave of information-enabled commerce thatrsquos improving our communities and planet
Behind Every Good Decisionhow Anyone Can use Business Analytics to Turn Data into Profitable Insightby Piyanka Jain Puneet SharmaDive into business analytics with this step-by-step guide to optimizing your venture From increasing revenue and reducing costs to improving productsservices and finding creative solutions analytics are critical to success Discover the steps and strategies to making
informed decisions using just spreadsheet software the data you need and your brain Learn real-world examples and complete activities along the way creating a business question and plan finding the necessary data and examining the results to take action This ebook is a great complement to the monthly Market Research Workshops organized by the Markham Small Business Centre and Markham Public Library For more related workshops check out the MSBC and VentureLAB websites
Business growth starts with a conversation
When growing your business the most useful financial advice is industry specialized financial advice RBC is proud to be an active member of the Markham Board of Trade
reg trade Trademarks of Royal Bank of Canada RBC and Royal Bank are registered trademarks of Royal Bank of Canada 30060 (022015)
TM
To start a conversation today visit rbccombusiness
The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
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905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
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Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
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20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
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An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
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bull Income Tax Preparation amp Planning
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bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
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PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
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Breakfast networking series
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The VOICE Fall 201513
Business advisors with over 20 years of experience servicing various industries
and providing personal services in
Accounting amp Auditing bull Business Plans amp Start-Ups bull Estate amp Financial Planning
Taxation ndash Personal amp Corporate
Jack Eigenmacht CA CFP 9053059722 x 228
E jackeigenmachtcrackowercom
wwweigenmachtcrackowercom345 Renfrew Drive bull Suite 202
Markham Ontario L3R 9S9
Wersquore celebrating York Regionrsquos debut of the TAVES consumer electronics show Forward-thinking and eye-opening with a hint
of futuristic fiction these reads will inspire and inform anyone looking to leverage technology to transform their lives business or career
Boldhow to Go Big Achieve success and Impact the Worldby Peter H Diamandis and Steven Kotler Bold is a how-to guide for increasing capital and bettering lives with exponential technologies moonshot thinking and crowd-power Building on the New York Times bestseller Abundance Diamandis and Kotler divulge insights from their own high-risk ventures and review the
strategies of Elon Musk Jeff Bezos and more Business acceleration alternative funding models and brand development will especially appeal to early-stage entrepreneurs ndash though this motivational read will inspire innovators across the board Coverage of creative applications for disruptive technologies including robotics AI sensors and 3D printing may even prompt you to visit the 3D printers at Cornell Community Centre Library and start brainstorming If yoursquore hooked on Salim Ismailrsquos Exponential Organizations or saw Ismailrsquos talk at this yearrsquos Global Impact Competition yoursquoll love Bold
Makersby Cory DoctorowIn a world where conglomerates crash and multinationals implode innovation is integral to rescuing world and local economies Bankers VCs and investors scour the planet to finance high-tech micro-ventures in every neighbourhood Malls are rejuvenated and communities are rebuilt ndash but how long will it last Makers may be a work of fiction but is it far off from reality This edgy and exciting novel
forecasts a grassroots economics system for the technological era and chronicles the journey of its quirky creators The featured author for 2015rsquos One Book One Markham Cory Doctorow writes a gripping fictional account that shines light on poignant issues of intellectual property business law entrepreneurialism economics and alternative funding models For details on One Book One Markham including an open discussion with Cory Doctorow visit wwwmarkhampubliclibraryca
Amanda Kelly is the Business Community Librarian at the Markham Public Library Reach her at akellymarkhamlibraryonca or see the libraryrsquos website wwwmarkhampubliclibraryca
The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
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Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
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bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
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SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
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The VOICE Fall 201514
PERKS WoRKBuilding Office Culture
ost companies identify their people as their most valuable assets And in an era of global economies advancing technology and
constant connectivity relationships between companies and their employees have never been so complex As employees check emails in between bedtime stories employers are stepping up to address their wellness with strategies that go beyond traditional benefit plans We are in the age of the perk
Perks have always existed in workplace culture think Don Draperrsquos drink cart in Mad Men There is however an increasing variability in how extensively companies use perks Perks are ldquoextrasrdquo provided to employees in addition to salary and traditional health care benefits They take such forms as flexible working arrangements professional development opportunities and freebies Interactive offices are now home to everything from climbing walls to beer
fridges to daycares Perks allow companies to develop a culture that has a positive impact on the health and happiness of their employees
Markhamrsquos own Allstate Insurance Company of Canada has seen that impact firsthand having been named one of Aon Hewittrsquos Best Employers in Canada ndash based on employee feedback ndash for the last three years In addition to competitive salaries and benefits packages Allstate offers perks that include discounts on services and products
M
By Kathryn willms
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
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Breakfast networking series
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Womenrsquos networking Title sponsor
The VOICE Fall 201515
112 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
14th Floor Penthouse TownePlace Lounge (includes hot breakfast)
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
187 Guestrooms (Standard King 2 Queen Beds or One Bedroom Suite)
Bistro featuring Starbucksreg 24-Hour Market
State of the art spacious 2000 square feet fitness facility and pool
13000 square feet of function space perfect for meetings and social events
7095 WOODBINE AVENUE MARKHAM ON L3R 1A3wwwmarriottcomyyzxm | wwwmarriottcomyyzmt
905-752-0446 | 905-474-0444
VISIT US AT THE FIRST ldquoTWIN BRANDEDrdquoMARRIOTT HOTEL IN MARKHAM CANADA
such as fitness memberships event tickets and home and auto insurance The company also supports employee charitable initiatives
encourages career development (through tuition reimbursement cross-departmental opportunities and coaching programs) and recognizes employee contributions through bonuses and milestone awards The most popular and widely used perk is the formal work-from-home program
For large companies like Allstate perks are one of a number of tools used to engage and reward employees ldquoPerks can attract employees to your organizationrdquo says Adrianne Sullivan-Campeau the vice president of human resources at Allstate ldquobut in isolation they will not be enough to make them stay The proper mix of good benefits a strong corporate culture and our ability to create opportunities to keep employees engaged [is what] will attract and ultimately keep employeesrdquo
For smaller companies perks often play a more significant role in defining workplace culture and encouraging engagement
The Centre for Social Innovation (CSI) is a co-working space and community for social innovators and entrepreneurs CSI staff perks reflect a culture of networking collaboration and a focus on workndashlife balance As Director of Culture Adil Dhalla describes it CSI seeks
to ldquomake social change and have fun while doing itrdquo CSI staff start with four weeks of vacation per year They participate in many of
the activities they arrange for the community Recently this has included an annual free trip to New York to celebrate the anniversary of the CSI space there Staff meetings feature improv classes and games of Family Feud According to Dhalla these activities along with the chance to participate in updating organizational values encourage employeesrsquo ldquosense of co-ownershiprdquo
For companies like CSI and Allstate perks have their perks They show workers that they are valued and heard and encourage feedback between management and employees And while some perks cost money others produce savings Allowing employees to work from home for example often results in a reduction of overhead costs Most importantly satisfied employees tend to be more productive and loyal which benefits a companyrsquos bottom line
The most obvious downside to offering perks is that many do cost money which can burden smaller businesses For larger companies not all perks are appropriate to all jobs and the employees who miss out may feel resentful Perks can also be difficult to revoke a fact that Marissa Mayer at Yahoo found out when she rescinded the ability of employees to work from home
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly Millennials entering the workforce Jillian Masters in her final year of university points out that perks speak to a companyrsquos culture which is an important consideration for job seekers ldquoOur generation has an image of what we want in the workplacerdquo When asked about what that image is she thinks about it and then laughs ldquoGooglerdquo The internet behemoth is famous for its free food bocce courts and bowling alleys But Masters like most workers identifies the most valuable perk as the freedom and flexibility to decide when and where to work More people are taking that philosophy to the next level and quitting traditional workplaces to freelance and chase that elusive workndashlife balance For those who have stayed the biggest perk may not be a perk at all
ldquoWhenever we ask employees [hellip] what they value most about working for the companyrdquo says Sullivan-Campeau ldquothe top response is always lsquothe peoplersquordquo
Itrsquos a sentiment that employers big and small and their employees can get behind
ldquoWorking with people you like as we move away from hierarchical work structures itrsquos not even a perkrdquo says Masters ldquoitrsquos a fundamentalrdquo
Perhaps the more important and complicated question concerns quantifying the importance of perks to potential employees particularly
Millennials entering the workforce
Satisfied employees tend to be more productive
and loyal which benefits a companyrsquos bottom line
The VOICE Fall 201516
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The VOICE Fall 201517
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
The VOICE Fall 201516
fall winter promotion
25 off all services
Focus on your greatest competitive advantage
Call us 6475344774Email us jwaltershrpreneurca
wwwHRPreneurca
EMPLOYEES
Over 30 years of HR Business ExperienceSAVE MONEY SAVE TIME INCREASE PRODUCTIVITY
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The VOICE Fall 201517
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
The VOICE Fall 201517
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
Dealer Principal
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
67 Automall Blvd (Millard amp Hwy 48)905-888-7777 bull stouvillehyundaicom
20 Automall Blvd (Millard amp Hwy 48)905-888-6680 bull stouvillechryslercom
2012 Best Large Business PRESIDENTrsquoS AWARD
OF MERIT2013
2010 bull 2011 bull 2012
What are some of the biggest challenges you face growing and managing your business Following a busy summer we talked to Jenny Vargas of Vargas Family Roofing amp Exteriors Inc and she had this honest experience to share
ldquoWe are struggling with finding and retaining employees with the work ethic vision
and passion needed to succeed in this business We want to be a great place to work while providing excellent quality workmanship
We pay our employees a high wage and treat them honestly and fairlyrdquo
And who canrsquot relate to this challenge Vargas Roofing is facing the same basic challenge that employers face daily ndash namely to attract develop and retain the right people to support business success Jennyrsquos comment drills down to the core of the issue What kind of culture are you creating in your organization You can put values and principles into a mission statement and hang it on the office wall but how do you get people to honour and follow those values in the course of your daily business
Certainly treating people honestly and fairly is a good start This develops trust between you and your people but to set yourself apart from other employers you need to do more According to The Carrot Principle a recent Gallup poll found that nearly two-thirds of employees received no praise or recognition in the workplace in the past year (Gostick and Elton 53)
People are yearning for recognition Itrsquos meaningful to be a part of something where your talents commitment and hard work are recognized fairly and consistently And recognition is one of the easiest and most important ways to retain talent with the added benefit of accelerating performance But in order to be effective recognition needs to be specific meaningful and fair
A simple pat on the back is meaningless and easy to write off as favouritism until directly tied to a specific accomplishment or result Of course withholding recognition or being inconsistent alienates your all-stars and reinforces the mediocre behaviour of average and poor performers In a healthy culture you have lots of successes to celebrate So how do you recognize your staff ldquofairlyrdquo to give meaning to the work they do
Simple Sit down with your team and identify the top one two or three behaviours or results that drive your business success and agree to recognize achievements associated with them Then track measure and recognize the attainment of success
Recognition doesnrsquot need to be complicated It can range from a simple coffee card to a grand prize a night out to an employee-of-the-month award You can highlight one rock star or you can make it a friendly first- second- and third-place prize competition to recognize various levels of achievement for a set of goals Make it a game Make it fun Make it meaningful
Effectively recognizing your employees will not only help you keep good people it will help you develop them to support your business success Your employees will thank you And so will your customers
Expert Advice for Your Business
Keeping Good People
By Chris Collucci Empowerment Leaders
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
The VOICE Fall 201518
For over 60 years Allstate has provided home and auto insurance to Canadians Wersquore committed to serving the Markham community ndash home of our head office and where many of our employees reside
Terms and conditions apply Trademark owned by Allstate Insurance Company used under licence by Allstate Insurance Company of Canada copy2015 Allstate Insurance Company of Canada
Markham East Agency72 Copper Creek Drive Unit 109905-209-8278
Markham Markville Agency 4997 Highway 7 East Unit 9 905-947-9209
Contact your local Allstate agency for a quote
Markham Board of Trade members ndash take advantage of preferred group rates through the Good Hands Group Insurancereg program
Keeping Markham Residents in Good Handsreg
By Katherine Cummings
once worked for a company that was active on an entire range of popular social media accounts While I applauded their audacity and excitement to make
their mark in the digital sphere this impacted their strategy negatively and ultimately made for a bad return
We were so busy trying to do it all that we were spread too thin As a result our showing on each platform was lacklustre and did not reflect our efforts
Companies may feel the need to cover all the bases which is fine if theyrsquore looking to build a mogul and have the same presence as Google For many brands this is not the right solution Instead it is best to zero in on a couple platforms and herersquos why
1 It strengthens your communityA strong community and increased ROI are the two ultimate goals of social media
If your community manager is able to focus on a select number of platforms they will create better content and ultimately be present more frequently Heightened response times and a 247 presence will create a feeling of reciprocated loyalty The more you can gain a communityrsquos trust the greater the likelihood of lifelong customers and brand advocates
2 It highlights your strengthsCertain products just work better on certain platforms Chances are if yoursquove mastered ways to market your product or service in a traditional way your expertise will be highlighted if you choose the right platform This is why Starbucks excels on Instagram ndash its products are designed to have just the right photographic composition to please its fan base Ultimately this leads to better community engagement and loyalty
3 It gets the message out to the right customer baseThe different platforms have their own strengths and weaknesses They appeal to different age groups genders areas of the world mindsets and behaviours Each platform has its own unique audience and you will find it is well worth the exploration
In a world where entrepreneurialism is growing rapidly it is easy to recommend that one jump into the deep end with digital Yet you will find that narrowing your social media platforms will prove your worth faster and greater than you would ever expect
We will explore the top four platforms in editions to come to help you plan the best strategy for an increased return
I
Donrsquot Do it All Expand Your Reach by Limiting Your Channels
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
The VOICE Fall 201519
BUilDinG COMMOn GROUnD Public Spaces for Growth
Discover What Makes Town Centre Montessori Private Schools Unique
Pre-School to Grade 1 905-474-3434Grade 2 to Grade 12 and University Prep 905-470-1200
TCMPScom
An International Baccalaureate (IB) Candidate School
114 Anderson Avenue Suite 7C Markham ON L6E 1A5
Servicing all your accounting
and tax needsbull Bookkeeping Services
bull Income Tax Preparation amp Planning
bull HSTGST
bull Payroll Services
bull Manual or Computerized
Tel 905-471-7979 Email infojpaccountingtaxcomwwwjpaccountingtaxcom
By Amanda R Kelly
ublic spaces are the cornerstones of a healthy and prosperous community Historically designed to foster commerce and fuel democracy the
greatest impact of these spaces comes from diverse people and perspectives intermingling
How does this spur growth in our city In the 2012 report Placemaking and the Future of Cities the United Nations examined how public spaces ldquofacilitate social capital economic development and community revitalizationrdquo (1) Their Project for Public Spaces focuses on the impact of these spaces at a local level ndash from increasing property values and jump-starting entrepreneurialism to decreasing crime rates and boosting civic engagement
Perhaps the most familiar of all public spaces are roadways Today they are used mostly for vehicles but the UN report highlights that when streets are ldquoplanned for
people meaning they are not completely auto-centric [they] add to the social cohesion of communities by ensuring human interaction and providing safe public spaces that promote cultural expressionrdquo (7) This in turn sparks innovative thinking and community identity
So how can a streetrsquos use be diversified Street festivals are clear examples such as this summerrsquos GlobalFest and the Markham Village and Unionville Festivals as well as local markets On a daily basis though streets can still attract visitors while remaining open for traffic
Pedestrian activities can include athletic endeavours like jogging or dog walking commercial pursuits like window shopping or visiting food stands cultural explorations like viewing public art and even pop-up destination quests to bistro patios and sidewalk sales The sleek new transit stops like at Warden and Highway 7 are great
examples of multipurpose hubs facilitating access to transportation while enabling residents to mingle
Changes in the use of Markhamrsquos public spaces will become increasingly apparent as housing density rises family picnics friendly sports games school studies and work meetings will continue moving from private residences to common ground such as parks and libraries Internationally many cities have leveraged this efficiency by investing in their public spaces Manhattan is 33 percent public space (including streets) while Toronto is 11 percent Markham has a celebrated history of developing public spaces As our city expands it will be exciting for all residents to see and participate in the growth and evolution of our public spaces
The UNrsquos Project for Public Spaces is at wwwppsorg
P
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
The VOICE Fall 201520
7676 Woodbine Ave Unit 10 Markham ON Canada L3R 2N2
905-940-2378
Ten Reasons to Fall in Love with Windows 10
indows 10 has arrived and Microsoftrsquos newest version of the worldrsquos most popular
operating system is earning millions of smiles from critics gamers and business folk Here are some of the highlights
1 Tested by millions of usersThe Windows Insider Program gave users a chance to see and shape the operating system from its earliest stages and by the official launch of Windows 10 four million people were already using the new system This direct collaboration between Microsoft developers and the Windows community was indispensable in shaping the newest version of the operating system
2 Quick learning curveIf yoursquore one of 15 billion Windows users worldwide you already know how to use Windows 10 The start menu is back now streamlined for better usability and highly customizable to suit your taste You can pin apps and favourites to this new start menu allowing you to access the stuff you care about most via live tiles
3 State-of-the-art securityWindows 10 addresses modern security concerns with advancements that protect your identity and data from cyberthreats Windows Hello moves past traditional passwords to secure all your devices (PCs tablets phones) with biometrics
W
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
The VOICE Fall 201521
Device Guard vets your applications to ensure theyrsquore safe to use And Passport allows you to authenticate applications websites and networks for added security
4 Better browsingWindows 10 introduces Microsoft Edge a new web browser that integrates Cortana to provide voice control more personalized search and instant access to key actions You can write or type notes directly on webpages store them and share them easily Therersquos even a new reading mode that strips unnecessary formatting from pages for better online reading
5 Smarter snappingWindows 10 allows you to snap up to four apps in place and see all open tasks in a single view You can resize windows swiftly manage multiple monitors easily and create virtual desktops to maximize screen space or to group things by project
6 Device friendlyWindows 10 is a device-responsive operating system With Windows Continuum apps work in all modes
and on all Windows 10 devices including 2-in-1s Users can touch type or write depending on their task or preference Plus new Windows phones with Continuum can be connected to a monitor mouse and keyboard to work like PCs
7 Great apps includedA number of productivity-boosting apps come standard with Windows 10 OneNote Alarms amp Clocks Calculator Mail Calendar Camera Maps Music Photos Video Voice Recorder and Windows Store These apps use OneDrive to store and sync your info across Windows 10 devices so you can access your files and preferences from just about anywhere
8 Windows StoreYou can shop for apps games music movies and TV shows from Windows Store and all purchases are certified for security and are compatible with Windows 10 PCs phones and tablets For businesses Windows Store allows IT administrators to browse the app catalogue buy apps in bulk and manage licences using an organization-controlled identity
9 Itrsquos freeIf yoursquore running Windows 7 or 81 on a device yoursquore probably eligible to upgrade that device to Windows 10 for free The Enterprise editions are excluded unless you have Software Assurance You will have one year to receive your free upgrade to Windows 10
10 Xbox on Windows 10All work and no play makes for a dull user so if yoursquore inclined to game after hours yoursquoll be overjoyed to hear that Xbox on Windows 10 brings the Xbox Live gaming network to Windows 10 PCs and tablets The integrated Xbox app allows you to play games with friends on your PC streamed directly from your Xbox One console to your Windows 10 tablet or PC
To find out more about Windows 10 check out the following links
Windows 10 FAQ wwwmicrosoftcomen-cawindowswindows-10-faq
Windows 10 free upgrade offer wwwmicrosoftcomen-cawindowswindows-10-upgrade
Sue Borden is the SMB Customer Marketing Lead at Microsoft Canada
416-510-0015 Marlin Travel Don Mills 217-170 The Donway West
Don Mills ON M3C 2G3
Specializing in Adventure Travel amp Unique Destinations
Adventure
Travel
Unique Destinations
Beyond Destinationsreg
wwwmarlintravelcaDon-Mills-Donway
Marlin Travel Don Mills has over 50 years of adventure travel experience Between our experienced Travel Professionals we have visited over 60 countries and 7 continents Whether its Manchu Picchu Antarctica or The Rock of Gibraltar our Travel Professionals will help plan your prefect adventure
ADDED BONUS Bring in a copy of this ad and receive 25 Bonus AIR MILESreg reward miles by simply visiting our branch
Receive 25 reward miles on presentation of this ad No purchase is required Oer is valid for the recipient only and is not transferable Oer must be redeemed by Marlin Travel Don Mills by June 1 2015 Limit one (1) oer per collector Some conditions apply Ask your Marlin Travel Don Mills travel profesional for complete details Base reward mile oer is 1$35 on vacation packages cruise fares and other flights Not applicable on scheduled airline or rail tickets hotel and car reservations paid locally service fees non-commissionable items foreign exchange and insurance Other conditions may apply regTrademarks of AIR MILES International Trading BV Used under license by LoyaltyOne Inc and Transat Distribution Canada Inc Marlin Travel is a division of Transat Distribution Canada Inc ON Reg 50015084 Head Oce 191 The West Mall Suite 700 Etobicoke ON M9C 5K8
HOW DO I SAVE $184000IN TAXES WHEN I SELL MY BUSINESS
THE LIFETIME CAPITAL GAINS EXEMPTIONYou may have heard of the exemption but when an offer to purchase your business is made are you properly structured to be eligible for the exemption The partners of Kreston GTA can help We are an experienced firm of Chartered Professional Accountants that advise businesses throughout their life cycle Whether you need to structure your business for sale or just need help setting up your business we are there to provide strategic support
Contact Spence Walker to set up a consultation
krestongtacom | 9054745593 | 8953 Woodbine Avenue Markham OntarioA member of Kreston International | A global network of independent accounting firms
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
The VOICE Fall 201522
R
neW UniOnVille HOMe SOCieTY2014 Business Excellence Accessibility Award WinnerBy Jillian Masters
their mission statement the New Unionville Home Society (UHS) emphasizes that long-
term care is not just about providing a needed service to the community but to each individual UHS strives to promote wellness and independence and ultimately improve quality of life for every client It is about aging well and living better
Living better means having access to quality facilities and compassionate care but also ensuring that innovative developments in healthcare technology are accessible to all UHSrsquos President and Chief Executive Officer Debra Cooper Burger believes that ldquoto meet the needs of an aging population we are compelled to look for
transformational changes in service options and service deliveryrdquo As such UHS does not simply promote accessibility but poises itself at the forefront It aims to be a model practice in long-term care a commitment evident in its ongoing partnership with Markham-based startup Engage Biomechanics
UHS consulted on testing protocols for a new Engage product which allows wireless real-time monitoring of mobility-impaired residents in order to improve internal turn management processes and considerably reduce the risk of pressure ulcer development UHS is one of two facilities in Ontario participating in the applied research and testing program on this device exemplifying how UHS is involved in research to improve healthy aging in residential facilities
UHS has been providing services to seniors for forty-five years and Cooper Burger believes that engagement with emerging technologies is essential ldquoInnovation is key to successrdquo she says simply ldquoWe are promoting a culture of continuous quality improvement through creative partnerships such as Engage Biomechanics York University
and MARS Innovation to name a fewrdquo Cooper Burger emphasizes UHSrsquos ongoing commitment to embracing new opportunities and advancing learning and accessibility It is this commitment that allows UHS to achieve its ultimate goal ldquoIt will help us enhance the experience of agingrdquo she tells me ldquoone person at a timerdquo
In
(From left) Mayor Frank Scarpitti Debra Cooper Burger President and Chief Executive Officer Unionville Home Society Michael Bakewell Chief Operations Officer Unionville Home Society
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
The VOICE Fall 201523
WOMENrsquoS NETWORKING LUNCHEON
Sponsored by
WEDNESDAY OCTOBER 28 2015 11 AM - 2 PMAngus Glen Golf Club 10080 Kennedy Rd (north of Major Mackenzie)
BOUTIQUE VENDORS NETWORKING GIVEAWAYS
RESERVE YOUR SEATS TODAYMARKHAM BOARD OF TRADE MEMBERS $50 + HST
NON-MEMBERS $65 + HSTCORPORATE TABLES AVAILABLE
PRE-REGISTRATION MARKHAMBOARDCOM or 905-474-0730 x 3025
SPECIAL GUEST SPEAKERMARY E CAWFIELDDIRECTOR CLIENT CAREDEERFIELDS CLINIC
ldquoITrsquoS TIME TO PUT A BLOWTORCH TO OLD BELIEF SYSTEMS THAT NO LONGER SERVE USrdquo
FOLLOW US MBTWNET
Smart Strategies for Creating a Charitable Legacy
anadians believe strongly in giving back to communities causes and organizations that are important to them For many Canadians philanthropy has become an increasingly important part of overall financial planning Whatrsquos more
Canadians are looking for ways to ldquodo good while doing wellrdquo when investing their money
When it comes to charitable giving you have a number of options that can help you achieve your philanthropic goals while at the same time provide you with some tax relief
Donating securities The federal government has introduced several tax incentives in recent years to encourage charitable giving For example if you donate publicly listed securities directly to qualified charities rather than first selling stocks and then donating the proceeds you will not be charged capital gains tax This means that you not only receive a tax break but you also receive a donation receipt equal to the fair market value of the donated security
Charitable foundations Another tax-effective charitable giving strategy is setting up your own charitable foundation A private foundation gives you a high level of control and flexibility with respect to charitable giving and you can make donations to your own foundation and still receive a donation tax receipt like any other donation However to maintain its charitable status your foundation must meet its annual disbursement quota which means that 35 of the average value of the foundationrsquos assets that are not used directly in charitable activities or administration must be spent on charitable activities or on gifts to qualified donees A private foundation also involves certain costs and administrative requirements
An alternative to setting up a private foundation is making tax-deductible donations to a public foundation Public foundations are similar to private foundations in many respects but they involve less cost and administration Although you would not have outright control you could still recommend to the public foundationrsquos directors which charities receive grants And similar to private foundations in-kind donations of publicly listed securities to a public foundation are eligible for the zero capital gains inclusion rate
Gifting life insuranceDepending on your age and needs there are other creative charitable giving strategies Gifting your life insurance can reduce taxes and significantly increase your charitable contribution after death to your favourite charity
This article is supplied by Sunil Heda CPA an Investment amp Wealth Advisor with RBC Dominion Securities Inc (MemberndashCanadian Investor Protection Fund) This article is for information purposes only Please consult with a professional advisor before taking any action based on information in this article Sunil Heda can be reached by phone at 416-571-0369 or by email at sunilhedarbccom
C
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
MBT SaluteS Small BuSineSS
The VOICE Fall 201524
11 Allstate Parkway Suite 206Markham Ontario L3R 9T8
Tel 9054158800 Fax 9054158875Tol Free 18884158802
Healthy pets make happy homes Open 7 days a week
Dr P Brar and Dr B Yogi
5970 - 16th Avenue - Unit 104
Markham ON L3P 7R1
Tel 9055547210 bull Fax 9055547214
www16aveanimalhospitalcom
Mon-Fri 800am ndash 600pm Sat-Sun 1000am ndash 500pm
9056420054canmarkcommunicationscom
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
MBT SaluteS Small BuSineSS
The VOICE Fall 201525
Member-Canadian Investor Protection Fund
Sunil Heda cpa Investment Advisor RBC Dominion Securities
416-571-0369 | sunilhedarbccom | wwwrbcdscomsunilheda
Hugo Pacific Commercial Centre 3601 Hwy 7 E Hsbc Tower 10th Floor
suite 1005 Markham L3r 0M3
905-305-7800
MARKHAM SHOWCASEPRESENTED BY ENTERTAINMENT MARKHAM
VENDOR SPACE IS LIMITEDRESERVE TODAY
905-474-0730 ext 3019
ENTERTAINMENT
MARKHAM20152015
FOR MORE INFORMATION VISIT MARKHAMBOARDCOM
FREE ADMISSIONTUESDAY OCTOBER 20
5 - 7 PMYORK DOWNS GOLF amp COUNTRY CLUB
4134 -16TH AVE
FEATURING VENDORS NETWORKING GIVEAWAYS
PSYCHOLOGYPHYSIOTHERAPY
SPEECH THERAPYOCCUPATIONAL THERAPY
BEHAVIOUR CONSULTATIONDIETITIAN SERVICES
MUSIC THERAPMUSIC THERAPYSOCIAL WORK
www1to1therapycom9057871900
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor
The VOICE Fall 201526
9204865 Canada Inc OA Scott Executive Services
Ameoba Sionwwwameobasioncom
Apricot amp Herbs Catering Incwwwapricotandherbscom
Aroma Expresso Bar Markville Mallwwwaromaca
Boundless Productions ltdwwwboundless productionsca
Bulls-Eye Specialty Ads Incwwwbullseyeuniformcom
Caffe demetre franchising Corporation
CHES Visual design Incwwwchesvisualcom wwwtorontonotecom
Chooi law llPwwwchooi-lawcom
CTBC Bank Corp (CANAdA)wwwctbcbankca
drake Internationalwwwcadrakeintlcom
Elite Office Staff Incwwweliteofficestaffcom
Georgersquos Coffee Cowwwgeorgescoffeeca
GlP worldwide Expedition Travel and Tourswwwglpworldwidecom
Happy life wealth Management Incwwwhappylifewealthca
HSBC Bank Canadawwwhsbcca
ITN food Corporationwwwitnfoodcorpcom
Jd development Groupwwwjddevelopmentca
layoff Protection Planwwwlayoffinsuranceca
Mobilicity Monster Mobile
napkin marketingwwwnapkinmarketingcom
New Start Computer Trainingwwwnewstarttrainingca
Nu Innovations Inc
Peter Ashman Conditioningwwwashman conditioningcom
Power of Success Incwwwpowerofsuccessca
Residence Inn by Marriott Markhamwwwmarriottcomyyzmh
Richardson GMPrgmpdigitalagentca webFrankOrtenciohome
Robert Half Canadawwwroberthalfca
Ronen Systems ltdwwwronensystemscom
SecuTrans Incwwwsecutransca
SEQ Securitywwwseqsecuritycom
Synergie Hunt Internationalwwwhuntca
The Mill Bar and Grillwwwthemillbarandgrillca
Unionville Appliance ltdwwwunionvilleappliancecom
Unionville Gelato Cowwwunionvillegelatocom
weboptywwwweboptycom
ZINGOVATIONwwwzingovationcom
wElCOME TO OUR NEwEST MEMBERSSEE THE ENTIRE lIST AT MARKHAMBOARdCOM
CorporateTitle sponsor
Breakfast networking series
Premier
THANK YOU TO OUR GENEROUS SPONSORS
Womenrsquos networking Title sponsor