Fall 2014

What is Preventive Care?By Matthew Monteiro, MD

We’ve all heard the term preventive medicine or preventive care. What exactly is preventive medicine? It is the heart of family medicine…

keeping patients healthy.

Medical practices that help avoid disease are part of preventive medicine. There are three main categories of preventive medicine: 1) Primary prevention, 2) Secondary prevention and 3) Tertiary prevention.

Primary prevention involves ways to avoid diseases. The goal of primary prevention is to protect healthy people from developing disease. Hand washing is the simplest, yet most effective way to avoid many diseases. Other examples of ways to avoid diseases include immunizations, maintaining a healthy diet with exercise and not smoking.

Secondary prevention involves screening for certain diseases as well as treating a disease before it becomes symptomatic. The goal of secondary prevention is to halt or slow the progress of disease. Examples of secondary prevention include treating hypertension to prevent cardiovascular disease, providing modified work recommendations for injured workers and certain cancer screening tests.

Tertiary Prevention involves decreasing the complications of a disease though surgery or medications. This focuses on helping people manage complicated and long term health problems, such as cancer and heart disease. Examples of tertiary

prevention would be cardiac rehab programs and pain

management programs.

There are preventive strategies that you can use at every age. Talk to your provider about taking a proactive role in your health through

prevention.

One happy patient talked about the wonderful care Dr. Jeannette Keifert and the Woodbury Clinic has provided after being away all winter and suffering from

many health problems. This grateful patient was appreciative of the time Dr. Keifert took in the office as well as on the phone to help get a home health care plan set-up. Great job, Dr. Keifert!

Another mother shared how grateful they were with Dr. Chlebeck, Wanda Jungers and Stephanie Yang and the wonderful care they received at After Hours Care. Because of the care they received, her child’s finger was able to be re-attached at the hospital.

Do you have a similar story to share? Tell us why your provider is so special and we will publish it in our next newsletter! Please email nbonfig@entirafamilyclinics.com to share your story.

Tell Us Your

Entira Story!

Dr. Ann Barry is Bringing Babies Back to our White Bear Lake—Banning Avenue Clinic!

Dr. Barry will be providing a full spectrum of

Family Medicine as well as delivering babies.

Welcome, Dr. Barry!

2 Monitor Fall 2014

We would like your feedback.

Go to our website, click on “Contact Us” at the very top or contact your clinic. (See back page for all clinic locations and phone numbers).

The Monitor, Entira Family Clinics 2025 Sloan Place, Ste 35, St. Paul, Minnesota 55117 Visit Your Clinics Online:You’ll find updated provider profiles, improved searches, A-Z patient education and more.

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Your Comments and Suggestions Are Wanted! Please let us know how we are doing. Patient satisfaction is our # 1 goal. If you are happy with us, we’d like to know. If you are not happy with us, we neeD to know.Design by Barbara Lyman@Alternative Designs

Top Doctor Awardees!

Congratulations to John Dickhudt, MD, David Thorson, MD and Theresa Wollan, MD who have been selected for the Mpls. St. Paul Magazine 2014 Top Doctors

List. They were nominated by their peers, 5,000 local doctors and nurses, as being among the best health care providers in the Twin Cities. We are proud of them as well as all of their colleagues who work hard every day to bring our patients the best possible care.

(Above) Many of our staff and their families from our Shoreview Clinic participated in the Slice of Shoreview Days parade on Saturday, July 26.

Three clinics participated in National Night Out this year on August 5. (Right) Fun times at our Como/Roseville clinic’s National Night Celebration! Thank you to all the neighbors who stopped by to say hello. It was a beautiful night for some fun and the root beer floats hit the spot.

(Left) Our Maplewood/Battle Creek clinic had a wonderful time at National Night Out! Lots of neighbors came and they had a great night.

(Right) People that stopped by our Highland Clinic for National Night Out were treated to corn-on-the-cob and a visit by local police officers.

Thanks for stopping by!

Community Events

Dr. Dickhudt has been part of Entira Family Clinics-Maplewood/Battle Creek clinic for 30 years and is on the Preventive Committee.

This is his fifth time on the Top Doctor’s List.

Dr. Thorson has been part of Entira Family Clinics-White Bear Lake- Banning for 25 years and he is currently a Medical Director for the organization.

This is his 7th time on the Top Doctor’s list

Dr. Wollan has been part of Entira Family Clinics for 23 years and specifically, at the Vadnais Heights Clinic for 15 years. She is on the OB committee.

This is her 3rd year in a row named as a Top Doctor.

Congratulations to our Top Docs!Reminder for college students: Did your college student leave the city? Don’t forget to re-assign their clinic while they are away if your insurance requires referrals. Call your insurance company and/or call the referral coordinator at your clinic for more information.

3Monitor Fall 2014

Entira Family Clinics receives Bridges to Excellence Awards!

Once again, Entira Family Clinics has received awards for health care excellence from

the “Bridges to Excellence” program sponsored by the Minnesota Health Action Group* (MHAG). “Bridges to Excellence” advances both care delivery and outcomes by rewarding clinics for meeting or exceeding a strict set of care standards for patients with diabetes, depression or vascular disease.

The programs look at how well patients who have these conditions are doing by reviewing various test results, such as appropriate blood pressures, blood sugar levels, cholesterol levels, depression assessments and aspirin use. Test results within specific parameters lead to better health outcomes.

Go Green! Go paperless with eStatements!

Entira Family Clinics offers secure eStatements and online payments to our patients helping everyone

leave a lighter environmental footprint!How do I sign-up?1. Go to entirafamilyclinics.com and click on

“pay my bill” found under ”I want to:”

2. Have a recent statement available. Click on “New User” sign-up.

3. Enter myEasyMatch® Code from your statement. Follow the prompts to enter your email address as well as set-up a name and password.

4. Click on “Confirm Registration.” The next screen will show “Registration Complete.”

5. Check your email for a validation email. You will need to click on the link provided to activate your online account.

6. You are now ready to log-in and pay your bill online.

7. You will receive an email notification when your statement is ready for viewing.

8. As a registered user, you can access eStatements as well as make payments online

9. You can call your clinic for assistance to make the switch to eStatements.

When you come to your appointment, don’t forget…

• Bring all your medications especially those prescribed by a different provider

• Bring your Insurance Card to the doctor with you every time.

• Bring your Co-pay (cash/check/credit card).

Call 651-788-4444 for your appointments Monday through Friday

from 7 am–6 pm.

INSURANCE

$

We are proud to announce that our White Bear Lake-Banning Avenue Clinic was named Best in Diabetes and Vascular care! Congratulations to the Banning Avenue staff!

Four of our clinics received Achievement Awards for all three measures—Maplewood/Battle Creek, Shoreview, Vadnais Heights and White Bear Lake-Bellaire Avenue.

Our Highland and Vadnais Heights Clinics received an Improvement Award for vascular care.

Recognition is always enjoyable; however, the real winner is you. We are helping our patients to achieve the best health care outcomes possible; the focus of our mission at Entira Family Clinics.

*The Minnesota Health Action Group, formerly the Buyers Health Care Action Group (BHAG), has used the collective influence of its membership (employers, public purchasers, and individuals) through the years to drive improvement in the health care system. They have been successful in developing programs and initiatives that produce real, measurable change for our members and their employees.

Achievement Rewards for Entira Family Clinics Optimal Optimal Depression Diabetes Vascular Remission Clinic Care Care @6 months

Como/Roseville X

East Side X

Highland X X

Inver Grove Heights X X

Maplewood/Battle Creek X X X

Shoreview X X X

Vadnais Heights X X X

West St. Paul X

White Bear Lake-Banning Avenue X X

White Bear Lake-Bellaire Avenue X X X

Woodbury X X

Call your clinic phone number or 651-788-4444 from 7 am – 6 pm Monday-Friday for your appointment.

Locations of Entira Family Clinics:Como/Roseville(formerly Larpenteur)1050 W. Larpenteur Ave. St. Paul, MN 55113 Appts: 651-487-2831 Billing: 651-487-1615East Side(formerly Maryland)911 East Maryland Ave. St. Paul, MN 55106 Appts: 651-776-2719 Billing: 651-776-4493Highland1540 Randolph Avenue St. Paul, MN 55105 Appts: 651-699-8333 Billing: 651-698-2601Inver Grove Heights2980 Buckley Way Inver Grove Heights, MN 55076 Appts: 651-457-2748 Billing: 651-366-6713Maplewood/Battle Creek(formerly Afton)2716 Upper Afton RoadMaplewood, MN 55119 Appts: 651-739-5050 Billing: 651-739-4594North St. Paul2601 Centennial Drive, Ste. 100North St. Paul, MN 55109 Appts: 651-777-7414 Billing: 651-777-0298

Shoreview404 W. Highway 96 Shoreview, MN 55126 Appts: 651-483-8283 Billing: 651-483-8293Vadnais Heights3550 Labore Rd, Suite 7 Vadnais Heights, MN 55110 Appts: 651-766-0520 Billing: 651-766-9450West St. Paul(formerly Gorman)234 East Wentworth Ave. West St. Paul, MN 55118 Appts: 651-455-2940 Billing: 651-455-2940White Bear Lake –Banning Avenue4786 Banning Avenue White Bear Lake, MN 55110 Appts: 651-426-6402 Billing: 651-426-8761White Bear Lake –Bellaire Avenue3220 Bellaire AvenueWhite Bear Lake, MN 55110 Appts: 651-777-8149 Billing: 651-777-5235Woodbury8325 City Centre Drive Woodbury, MN 55125 Appts: 651-731-0859 Billing: 651-731-3584

Office of the Editor2025 Sloan Place, Ste. 35 Saint Paul, MN 55117-2058

PRSRT STDU.S. POSTAGE

PAIDTwIn cITIES, Mn

PERMIT nO. 90100

2025 Sloan Place, Ste. 35 Saint Paul, MN 55117-2058Business: 651-772-1572Fax: 651-772-1889

RegulaR CaRe SChedule… ENTIRA FAMILY AFTER HouRs CARE CLINIC HouRs (no. St. Paul & Inver Grove Hgts.)

Monday—Friday ........... 8:00 am–5:00 pm ......5:00 pm – 9:00 pm

Saturday ...................................Closed ...............8:00 am – 5:00 pm

Sunday .....................................Closed ...............8:00 am – 5:00 pm

We Have After Hours Care!The purpose of After Hours Care is to offer our patients after-hour care for illness and injuries that require immediate attention that cannot wait until our usual clinic hours. Our After Hours Care Clinic is NOT an emergency medical facility; CALL 911 for any life-threatening situations. Or call Poison Control Center 1-800-222-1222 (24 hour service).

After Hours Care (AHC) is part of the Entira Health Care system. AHC is staffed by our own primary care providers 364 days a year, offering you the continued treatment you have come to expect during regular office hours. You are able to schedule and follow up with your primary provider without any delay. And you do not pay higher rates for being seen during extended hours; fees are the same, including office visit and co-pays.

Just call your clinic’s phone number (above) or our new Centralized Scheduling number at 651-788-4444 to schedule for After Hours Care.

After Hours Care Offices:2601 Centennial Drive AND 2980 Buckley WayNorth St. Paul, MN 55109 Inver Grove Heights, MN 55076

After Hours Care:Monday–Friday evening: 5:00–9:00 with appts. starting at 6:00 pm

Saturdays and Sundays: 8:00–5:00 with appts. starting at 9:00 am

Holidays: See After Hours Care schedule to the left

aFTeR hOuRS CaRe… hOlIdaY SCheduleHoLIDAY/DATE ENTIRA FAMILY HoLIDAY AFTER HouRs CARE CLINIC HouRs (no. St. Paul & Inver Grove Hgts.)

Thanksgiving ..............................Closed ...................8:00 am – 2:00 pm Thursday, November 27

Christmas Eve .............................8 am – 12 pm ........12 pm – 4 pm Wednesday, December 24

Christmas Day ...........................Closed ..................Closed/On-call MD Thursday, December 25 available

New Years Eve ............................Regular Hours .....5 pm – 9 pm Wednesday, December 31 ...... (8 am – 5 pm)

New Years Day ...........................Closed ...................8:00 am – 2:00 pm Thursday, January 1, 2015

4 APPOINTMENTS…