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Installation Instructions Original Instructions FactoryTalk Historian to Historian Interface Installation and Configuration Guide

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Page 1: FactoryTalk Historian to Historian Interface Installation

Installation Instructions Original Instructions

FactoryTalk Historian to Historian Interface Installation and Configuration Guide

Page 2: FactoryTalk Historian to Historian Interface Installation

Important User Information Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards.

Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required to be carried out by suitably trained personnel in accordance with applicable code of practice.

If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.

In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.

The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.

No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.

Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.

Throughout this manual, when necessary, we use notes to make you aware of safety considerations.

WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.

ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.

IMPORTANT Identifies information that is critical for successful application and understanding of the product.

Labels may also be on or inside the equipment to provide specific precautions.

SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.

BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may reach dangerous temperatures.

ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to potential Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).

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Table of Contents

Chapter 1

Terminology ................................................................................................... 5 Supported Architectures .............................................................................. 6

Chapter 2 Install FactoryTalk Services Platform ....................................................... 9 Install FactoryTalk Historian to Historian Interface ......................... 10

Chapter 3 Upgrade the Interface on the Historian SE Server Computer ......... 14 Upgrade the Interface on a Separate Computer .................................. 15

Chapter 4

Assign the Licenses to the Target Server ................................................ 17 Verify the Allocated Interface Licenses .................................................. 19

Chapter 5

Create an Interface Instance in the ICU ............................................... 21 Create a Target Point on the Target Server .......................................... 23 Configure a Trust on the Target Server ................................................. 23 Configure a Trust on the Source Server ................................................. 24 Start the H2H Interface ............................................................................ 24 Verify the H2H Interface .......................................................................... 24

Chapter 6

Import FTLD Tags from the Source Server ......................................... 27 Create FTSS Tags ........................................................................................ 28 Export FTSS Tags to the Target Server ................................................. 29

Chapter 7

Uninstall the Suite Using the Start Menu ............................................. 31 Uninstall the Suite Using Control Panel ............................................... 31 Uninstall the Suite Using the Distribution Kit ................................... 32

Appendix A

Before You Call or Write for Help ......................................................... 33 Find the Version and Build Numbers .................................................... 33

Introduction

Install FactoryTalk Historian to Historian Interface

Upgrade FactoryTalk Historian to Historian Interface

Licensing

Configure FactoryTalk Historian to Historian Interface

Create Multiple FTSS Tags

Uninstall FactoryTalk Historian to Historian Interface

Technical Support and Resources

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Table of Contents

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View Computer Platform Information ................................................. 34

Legal Notices Legal Notices ................................................................................................ 35

Index ............................................................................................................... 37 Index

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Chapter 1

Introduction

The FactoryTalk Historian to Historian Interface is used to transfer data from a Rockwell Historian server (source server) to another Rockwell Historian server (target server). This includes a Rockwell FactoryTalk Historian ME module, a FactoryTalk Historian SE server or a collective of FactoryTalk Historian SE 3.0 or later servers being transferred to another Rockwell FactoryTalk Historian SE 3.0 or later server or a collective of FactoryTalk Historian SE 3.0 or later servers.

You will find here information about:

• Supported architectures (page 6).

• Licensing (page 17).

• Install FactoryTalk Historian to Historian Interface (page 9).

• Configure FactoryTalk Historian to Historian Interface (page 21).

• Remove FactoryTalk Historian to Historian Interface (page 31).

NOTE For the latest information on the FactoryTalk Historian To Historian Interface, please refer to the Knowledgebase Document ID QA53836 (https://rockwellautomation.custhelp.com/app/answers/detail/a_id/58662).

Individual components of the FactoryTalk Historian SE and FactoryTalk family products may be referred to in this document using the following abbreviations and naming conventions:

Terminology

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Abbreviation Description FTHME FactoryTalk Historian ME FTHSE FactoryTalk Historian SE FTLD FactoryTalk Historian Live Data Interface H2H Interface FactoryTalk Historian to Historian Interface ICU Interface Configuration Utility KB Rockwell Automation Knowledgebase

(http://rockwellautomation.custhelp.com/) SMT System Management Tools Source Server A Rockwell Historian ME module, an SE server, or a collective of SE

3.0 or later servers from which the H2H Interface transfers data. Target Server A Rockwell Historian SE 3.0 or later server or a collective of SE 3.0 or

later servers to which the H2H Interface transfers data.

The diagram below presents a typical architecture topology for the FactoryTalk Historian to Historian Interface:

Supported Architectures

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The H2H Interface can be installed on the following architectures:

Item Description On the Target Server The Target Server must be a FactoryTalk Historian SE 3.0 or later

server or a collective of FactoryTalk Historian SE 3.0 or later servers. On the Source Server The Source Server may be any of the following:

• A FactoryTalk Historian SE 3.0 or later server. • A collective of FactoryTalk Historian SE 3.0 or later servers.

On a non-legacy Historian computer

A non-legacy Historian computer is a machine: • On which neither of the following versions of FactoryTalk

Historian SE is installed: • FactoryTalk Historian SE 2.0 • FactoryTalk Historian SE 2.1 • FactoryTalk Historian SE 2.2. • Which is not an Interface node. • Which is not a client computer.

In all the architectures only a FactoryTalk Historian SE 3.0 or later server may function as the Target Server.

NOTE For information on how to install the FactoryTalk Historian to Historian Interface on the Source Server or a non-legacy Historian computer, refer to the FactoryTalk Historian to Historian Interface User Guide. The document is located in the Common Files\Rockwell\Help\FactoryTalk Historian to Historian Interface 3.10.01 directory in the Program Files (32-bit operating system) or Program Files (x86) (64-bit operating system) folder.

NOTE If the Target Server is an OSIsoft PI Server, you need to install the OSIsoft PItoPI Interface, rather than the Rockwell H2H Interface.

NOTE For detailed information on the supported configurations of the Source and Target Servers, refer to the FactoryTalk Historian to Historian Interface Release Notes.

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Chapter 2

Install FactoryTalk Historian to Historian Interface

This chapter shows how to install the following core components of the FactoryTalk Historian to Historian Interface suite:

• FactoryTalk Services Platform (page 9)

• FactoryTalk Historian to Historian Interface (page 10)

When you select this option, the following components will be installed:

• FactoryTalk Diagnostics

• Windows Firewall Configuration Utility (WFCU)

• FactoryTalk Services Platform

FactoryTalk Services Platform is an underlying architecture and a set of common services (such as diagnostic messages, health monitoring services, access to real-time data, and shared plant resources such as tags and graphic displays) that Rockwell Automation products build upon. It is a prerequisite for all FactoryTalk-enabled software products, such as FactoryTalk Historian SE, FactoryTalk View, and FactoryTalk Linx.

FactoryTalk Diagnostics collects and provides access to activity, status warnings, and error messages generated throughout a FactoryTalk system.

For more information on FactoryTalk, refer to FactoryTalk Help. You can access it from Start > All Programs > Rockwell Software >

Install FactoryTalk Services Platform

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FactoryTalk Tools > FactoryTalk Help after you have installed FactoryTalk Services Platform on your machine.

NOTE Make sure to install FactoryTalk Services Platform on all the computers, including the computer that will serve as the FactoryTalk Directory.

To install FactoryTalk Services Platform

1. Run the FactoryTalk Historian to Historian Interface installation package. The installation wizard appears.

2. On the main page of the installation wizard, click Install FactoryTalk Historian to Historian Interface > Install FactoryTalk Services Platform.

The system checks if you have all the required components installed. If any components are missing, a dialog box appears prompting you to install the missing components. Click Install to install the components.

3. On the End User License Agreements page, read and accept the terms of the license agreement, and then select the Accept all option.

4. Follow any on-screen instructions.

You may be prompted to restart your computer to complete the installation. If you do not choose to restart your computer at this time, be sure to restart it at the completion of the required installation steps for FactoryTalk Historian to Historian Interface.

To install FactoryTalk Historian to Historian Interface

1. Run the FactoryTalk Historian to Historian Interface installation package. The installation wizard appears.

2. On the main page of the installation wizard, click Install FactoryTalk Historian to Historian Interface > Install FactoryTalk Historian to Historian Interface.

Install FactoryTalk Historian to Historian Interface

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The system checks if the required version of .NET Framework is installed. If not, you will be prompted to install it.

If there are any software prerequisites missing from the computer, they are listed in red at the bottom of the installation wizard Welcome page. Click Cancel and Finish to exit the wizard, install the prerequisites, and start the installation wizard again.

NOTE The installation files of the prerequisites are located in the Redist folder of the distribution kit.

3. On the Welcome... page, click Next.

4. On the License Agreement page, read and accept the terms of the license agreement, and then select the I accept... option.

Click Next.

5. On the Review Component Installation page, review the list of the components that are already installed and those that will be installed during the installation process.

Click Next.

6. On the Destination Drive page, select the drive on which you want to install the product.

If the space available on the drive is not sufficient for the installation, a warning message will appear below the Installation drive list. In such a case, select another drive or increase the available space on the drive you have originally selected.

NOTE You can choose the destination drive only if you install the component on the selected machine for the first time. If there have been any FactoryTalk Historian components installed on the machine before, the Installation drive list will not be available.

Click Next.

The Installation Progress page appears. It lists the components that are going to be installed. The status of the installation is displayed in the Status column of the component table.

7. Click Install to start the installation.

A message box appears informing you about the necessity of restarting the computer after the installation.

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8. Click Yes to continue with the installation.

9. Wait until the components are installed. The installation time will vary depending on the number of components being installed and the computer performance. The installation status is displayed below the component table.

10. On the Installation Wizard Completed page, click Show the installation log, if you want to view the installation log after the installation wizard closes.

TIP The installation log, fth_installer.log, is available in the following location: C:\Program Files\Rockwell Software\FactoryTalk Historian\Installation Manager\<Name of the Historian suite>\FTHInstallerLogs\<Date and Time of the Installation>.

If any of the installed components requires rebooting the computer, a relevant message will appear on the installation wizard page, and you will be prompted to restart the machine after the installation wizard closes.

11. Click Finish to exit the installation wizard.

12. If prompted, restart the computer.

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Chapter 3

Upgrade FactoryTalk Historian to Historian Interface

This chapter shows how to upgrade your FactoryTalk Historian to Historian Interface to the current version.

NOTE You need administrative rights to perform these steps.

The upgrade procedure differs depending on the version of FactoryTalk Historian server that you currently use:

• If you are using the Historian SE server in versions 2.10 or 2.20, you need first to migrate your server to FactoryTalk Historian SE 3.01 or later, and then upgrade it following the steps listed below.

NOTE For more information on the migration process, refer to the KB article 491889 (https://rockwellautomation.custhelp.com/app/answers/detail/a_id/491889) on the Rockwell Automation Knowledgebase site.

If you are using the Historian SE server 3.0 or later versions, follow the steps below.

• Upgrading FactoryTalk Historian to Historian Interface installed on the Historian SE server computer (page 14).

• Upgrading FactoryTalk Historian to Historian Interface installed on a separate computer (page 15).

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The following steps apply to both the collective and non-collective architecture, in which FactoryTalk Historian to Historian Interface is installed on the computer with the primary Historian SE server.

To upgrade your H2H Interface to the current version

1. Uninstall FactoryTalk Historian to Historian Interface (page 31).

2. Stop PI services:

a. Go to Start > Run. The Run dialog box appears.

b. Type services.msc. The Services dialog box appears.

c. Find the following services:

• PIPC Log Server

• PIPC Log Server x64

• PI Network Manager

d. For each service, right-click it, and then select Stop.

NOTE When you stop PI Network Manager, the following services are also stopped automatically: 1. PI Archive Subsystem 2. PI Backup Subsystem 3. PI Base Subsystem 4. PI Batch Subsystem 5. PI License Manager 6. PI Message Subsystem 7. PI Snapshot Subsystem 8. PI SQL Subsystem 9. PI Update Manager

e. Wait until the service is stopped.

3. Install the FactoryTalk Historian to Historian Interface. For more information, refer to Install FactoryTalk Historian to Historian Interface (page 10).

4. Restart the computer.

Upgrade the Interface on the Historian SE Server Computer

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The following steps apply to both the collective and non-collective architecture, in which FactoryTalk Historian to Historian Interface is installed on a separate computer that is not a member of the Historian server collective.

To upgrade your H2H Interface to the current version

1. Uninstall FactoryTalk Historian to Historian Interface (page 31).

2. Stop PI services:

a. Go to Start > Run. The Run dialog box appears.

b. Type services.msc. The Services dialog box appears.

c. Find the following services:

• PIPC Log Server

• PI Network Manager

d. For each service, right-click it, and then select Stop.

NOTE When you stop PI Network Manager, the following services are also stopped automatically: • PI Message Subsystem

e. Wait until the service is stopped.

3. Install the FactoryTalk Historian to Historian Interface. For more information, refer to Install FactoryTalk Historian to Historian Interface (page 10).

4. Restart the computer.

Upgrade the Interface on a Separate Computer

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Chapter 4

Licensing

To use the FactoryTalk Historian to Historian Interface, you need to purchase an H2H license activation file, activate the interface using FactoryTalk Activation Manager, and assign the license activation to the Target Server using the FactoryTalk Administration Console.

NOTES For more information on activating the interface, refer to the Activate Rockwell Software Products leaflet, available with your FactoryTalk Historian installation package. For more information on licensing for FactoryTalk Historian products, refer to the FactoryTalk Historian SE Installation and Configuration Guide, section "Managing Licenses".

To assign the license activations to the target server

1. Go to Start > All Programs > Rockwell Software > FactoryTalk Administration Console.

2. In the Select FactoryTalk Directory dialog box, select Network and click OK.

3. In the Explorer tree, expand System > Connections > Historical Data.

4. Right-click the name of the server to which you want to assign the license activations, and click Properties.

5. In the Production Historian - Historian Server Connection Properties dialog box, click the Licensing tab. The table displayed in the tab provides the following information for the selected server:

Item Description Activation The type of the license activation.

Assign the Licenses to the Target Server

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Item Description Total The total number of license activations of the given type. In Use The number of license activations of the given type that are

used by other Historian servers. Assigned The number of license activations of the given type that are

assigned to the selected server.

6. To assign a license activation to the server, type a number in the Assigned column for the selected license activation. The number shows how many licenses of the selected type will be assigned to the server.

NOTE The license activations of FHSE.H2H is excluded from the point limit check.

7. Click Apply.

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8. Click Apply.

After you have assigned the activation file to the server, a point source FTSS has been created and set to unlimited. You can check it in the Point Sources tab.

NOTE Restart the server if prompted.

You can verify that the H2H Interface licenses have been properly allocated in the System Management Tools.

To view the information on the allocated licenses

1. Go to Start > All Programs > Rockwell Software > FactoryTalk Historian SE > System Management Tools.

2. Under Collectives and Servers, select the server for which you want to view the license information.

3. Under System Management Tools, select Operation > Licensing.

4. Click Resources > PointSourcesLimit.FTSS.

Verify the Allocated Interface Licenses

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NOTE For more information on viewing the allocated licenses, refer to the FactoryTalk Historian SE Installation and Configuration Guide, section "Viewing Allocated Licenses".

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Chapter 5

Configure FactoryTalk Historian to Historian Interface

To configure the H2H Interface, perform the following steps:

1. Create an interface instance in the ICU (page 21).

2. Create a target point on the target server (page 23).

3. Configure a trust on the target server (page 23).

4. Configure a trust on the source server (page 24).

5. Start the H2H Interface (page 24).

6. Verify the H2H Interface (page 24).

NOTE The configuration steps are based on the assumption that FactoryTalk Historian to Historian Interface is installed on the target server.

To create an instance of the H2H Interface:

1. Go to Start > All Programs > Rockwell Software > Interface Configuration Utility. The Interface Configuration Utility dialog box appears.

2. On the Interface menu, click New Windows Interface Instance from EXE. The Configure a New Interface dialog box appears.

3. Click Browse. The Locate Interface dialog box appears.

4. Navigate to C:\Program Files (x86)\Rockwell Software\FactoryTalk Historian\PIPC\Interfaces\FTPItoPI and select FTPItoPI.exe.

5. Click Open.

Create an Interface Instance in the ICU

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6. Under Host PI Data server/collective, select this computer.

7. Complete the following information:

Under: Type: Point Source FTSS Interface ID 1 Service ID 1

8. Click Add.

9. In the PI ICU Register Interface message box, click OK.

10. In the General tab, under General, verify that FTSS is the Point Source.

11. Under Scan Classes, click to create one scan class at a 15 second frequency.

12. Under Scan Frequency, type 15.

13. In the PItoPI tab, go to the General tab, and type the Source

host. It may be either a DNS name or an IP address.

14. In the Service tab, click Create.

15. In the PI Interface Configuration Utility message box that appears, click Yes.

You have successfully created and configured the H2H Interface.

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To create a FTSS point on the Target Server to be the target point

1. Go to Start > All Programs > Rockwell Software > System Management Tools. The System Management Tools dialog box appears.

2. Under Collectives and Servers, select the target server.

3. Under System Management Tools, select Points > Point Builder.

4. On the toolbar, click .

5. In the General tab, complete the following information:

Under: Type: Name MyTEMPtag Point source FTSS Exdesc STAG=BA:Temp.1

NOTE Depending on the type of the tag from the Source Server, you may need to also specify the Point type and Digital set values.

6. In the Classic tab, complete the following information:

Under: Type: Location1 1

(This value is the interface ID you have specified in step 7 in Create an Interface Instance in the ICU (page 21).)

Location4 1

7. On the toolbar, click .

The new tag is displayed in the right pane of the System Management Tools dialog box.

Since the Interface is local to the FactoryTalk Historian SE 3.0 or later Server, it will use the default proxy trust. If the Interface was installed on a computer other than the Target Server, then you would need to define a trust to allow a connection from that computer to the Target Server.

Create a Target Point on the Target Server

Configure a Trust on the Target Server

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NOTE For more information on creating trusts, refer to the online help available in the System Management Tools. To open it, under System Management Tools, select Security > Mappings & Trusts, and click

on the toolbar.

Create an application trust for FTPITOPI.exe with the piadmin user:

NOTE For more information on creating trusts, refer to the online help available in the System Management Tools. To open it, under System Management Tools, select Security > Mappings & Trusts, and click on the toolbar.

To start the interface

1. Go to Start > All Programs > Rockwell Software > Interface Configuration Utility. The Interface Configuration Utility dialog box appears.

2. Under Interface, select the interface you have just created.

3. On the toolbar, click .

The status of the interface at the bottom of the dialog box has changed to Running.

To verify that the H2H Interface is working properly, you need to check whether the current value of the tag at the Source Server (BA:Temp.1) equals the current value of the tag at the Target Server (MyTEMPtag).

To verify the interface

1. On the source server, go to Start > All Programs > Rockwell Software > System Management Tools. The System Management Tools dialog box appears.

2. Under Collectives and Servers, select the Source Server.

Configure a Trust on the Source Server

Start the H2H Interface

Verify the H2H Interface

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3. Under System Management Tools, select Data > Current Values.

4. On the toolbar, click . The Tag Search dialog box appears.

5. Under Tag Mask, type BA:Temp.1, and click Search.

The tag appears in the tag list.

6. Double-click the tag or click OK to open it.

7. The tag is displayed in the right pane of the dialog box.

8. Under Value, check the current value of the tag.

9. On the Target Server, repeat the steps described above for the MyTEMPtag tag. If the values of the two tags are the same, the H2H Interface works properly and is able to transfer data.

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Chapter 6

Create Multiple FTSS Tags

In Configuring FactoryTalk Historian to Historian Interface (page 21), we have used as an example an internal FactoryTalk Historian SE point for creating a target FTSS point on the Target Server. In real life, you would need to create multiple FTSS target points for multiple source points collected through an FTLD interface instead, so that they can be used for transferring data by the H2H Interface.

To automate the process of creating the FTSS tags, you can use the Tag Configurator Excel Add-in, distributed with the FactoryTalk Historian Management Tools.

NOTE For information on supported versions of Microsoft Excel, refer to the FactoryTalk Historian SE Release Notes.

The process of creating the multiple FTSS tags, consists of the following steps:

1. Importing FTLD tags from the source server (page 27).

2. Editing the imported data to create FTSS tags (page 28).

3. Exporting the created FTSS tags to the target server (page 29).

To import FTLD tags

1. Open Microsoft Excel.

2. On the ribbon, click the Add-Ins tab.

NOTE If you cannot see the tab, refer to the FactoryTalk Historian SE Installation and Configuration Guide, section "Configuring Excel Add-ins for FactoryTalk Clients" to learn how to enable it manually.

Import FTLD Tags from the Source Server

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3. In the Add-Ins tab, click PI-SMT, and select Import Tags. The Import PI Tags dialog box appears.

4. Under Import from, select the Source Server that uses the FTLD interface.

NOTE If the server is not listed, click Connections and add the server in the Connection Manager. Refer to the help in the Connection Manager for more information.

5. Under Point Source, type FTLD.

6. Click OK. The tags are imported and displayed in the Excel workbook.

In these steps we will automate the process of creating FTSS tags described in Create a Target Point on the Target Server (page 23).

To create FTSS tags

1. In the Excel workbook, select the tag names in the Tag column for which you want your H2H Interface to collect data.

2. Press Ctrl+C to copy the names of the tags.

3. Click Sheet2, press Ctrl+V to paste the names of the tags to the A column, starting from the A1 cell.

4. In the B1 cell, type STAG=.

5. In the C1 cell, type =$B$1&A1.

In this way you create a formula that will add the expression from the B1 cell to all the cells to which you will copy it.

6. In the C column, copy the C1 cell and paste it in the subsequent cells of the column that are located in the rows with the tag names you have pasted in the A column.

In this way you add a STAG= expression to each name of the tag.

7. Copy the modified tag names from the C column.

8. Click Sheet1 and go to the exdesc column.

Create FTSS Tags

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9. Right-click the first cell in the exdesc column to which you will paste the modified tag names.

10. Select Paste Special > . The modified tag names are pasted to the subsequent cells of the exdesc column.

In this way you create references to the source tags for the FTSS target tags you are about to create.

11. Go to the Tag column, and rename the tags you have selected and copied.

In this way you create names for the FTSS tags.

12. Go to the pointsource column, and replace FTLD with FTSS.

In this way you define the tags as FTSS tags.

13. Go to the location1 column, and type for each modified tag the ID number of your H2H Interface.

For more information, refer to step 7 in Create an Interface Instance in the ICU (page 21).

14. Go to the location4 column, and type for each modified tag the Scan Class number of your H2H Interface.

For more information, refer to step 11 in Create an Interface Instance in the ICU (page 21).

15. Save the Excel workbook.

NOTE When you import tags to the Excel workbook, all the imported tags are marked with an x in the Select (x) column. If you do not want to export all the tags, leave the x mark only next to the tags you want to export.

To export the FTSS tags:

1. On the ribbon, click PI-SMT > Export Tags. The Export PI Tags dialog box appears.

2. Under Export to, select the PI Server.

3. Under PI Server, select the target server.

Export FTSS Tags to the Target Server

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NOTE If the server is not listed, click Connections and add the server in the Connection Manager. Refer to the help in the Connection Manager for more information.

4. Click OK.

The tags are exported to the target server.

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Chapter 7

Uninstall FactoryTalk Historian to Historian Interface

To uninstall FactoryTalk Historian to Historian Interface from your computer, choose either of the following methods:

• Using the Start menu (page 31).

• Using Control Panel (page 31).

• Using the distribution kit (page 32).

NOTE Stop the Historian to Historian interface before you start the removal process.

To uninstall the suite using the Start menu

1. Go to Start > All Programs > Rockwell Software.

2. Click the Uninstall link of the FactoryTalk Historian suite you want to remove from the computer.

The removal wizard appears.

3. On the wizard pages, click Next and then Uninstall to start the removal process.

4. Click Finish.

5. In the message that appears, click OK to complete the removal process.

NOTE Stop the Historian to Historian interface before you start the removal process.

Uninstall the Suite Using the Start Menu

Uninstall the Suite Using Control Panel

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32 Rockwell Automation Publication H2H-IN001B-EN-E-May 2021

To uninstall the suite using Control Panel

1. Go to Start > Control Panel > Programs > Programs and Features.

2. Under Uninstall or change a program, select the name of the FactoryTalk Historian suite you want to remove from the computer, and click Uninstall/Change.

The removal wizard appears.

3. On the wizard pages, click Next and then Uninstall to start the removal process.

4. Click Finish.

5. In the message that appears, click OK to complete the removal process.

To remove the suite using the distribution kit

1. Double-click setup.exe.

2. On the main page of the installation wizard, click Uninstall FactoryTalk Historian to Historian Interface.

3. On the Uninstall FactoryTalk Historian to Historian Interface page, click the link of the interface suite. The removal wizard appears.

4. On the removal wizard page, click Next, and then Uninstall to start the removal process.

5. Click Finish to exit the wizard.

Uninstall the Suite Using the Distribution Kit

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Appendix A

Technical Support and Resources

Rockwell provides dedicated technical support internationally, 24 hours a day, 7 days a week.

You can read complete information about technical support options, and access all of the following resources at the Rockwell Automation Support Web site (http://www.rockwellautomation.com/support/).

When you contact Rockwell Automation Technical Support, please provide:

• Product name, version, and/or build numbers.

• Computer platform (CPU type, operating system, and version number).

• The time that the difficulty started.

• The message log(s) at that time. Consult your product documentation on the location of the message log files.

To find version and build numbers for each Historian Server subsystem (which vary depending on installed upgrades, updates, or patches), use either of the following methods:

To check the numbers with System Management Tools (SMT)

1. Go to Start > All Programs > Rockwell Software > System Management Tools. The System Management Tools dialog box appears.

2. Under Collectives and Servers, select the name of the server you want to check.

Before You Call or Write for Help

Find the Version and Build Numbers

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Appendix A Technical Support and Resources

34 Rockwell Automation Publication H2H-IN001B-EN-E-May 2021

3. Under System Management Tools, select Operation > PI Version.

The Version in Memory and Version on Disk columns display information on versions of all the server subsystems.

To view platform specifications, right-click My Computer and select Properties. For more detailed information, select Start > Run, and type msinfo32.exe.

View Computer Platform Information

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Legal Notices

Legal Notices Rockwell Automation publishes legal notices, such as privacy policies, license agreements, trademark disclosures, and other terms and conditions on the Legal Notices page of the Rockwell Automation website.

End User License Agreement (EULA) You can view the Rockwell Automation End User License Agreement (EULA) by opening the license.rtf file located in your product's install folder on your hard drive.

The default location of this file is:

• For 32-bit operating system:

C:\Program Files\Common Files\Rockwell\license.rtf.

• For 64-bit operating system:

C:\Program Files (x86)\Common Files\Rockwell\license.rtf.

Open Source Software Licenses The software included in this product contains copyrighted software that is licensed under one or more open source licenses.

You can view a full list of all open source software used in this product and their corresponding licenses by opening the release notes.chm file located on your hard drive.

The default location of this file is:

• For 32-bit operating system:

C:\Program Files\Common Files\Rockwell\Help\FactoryTalk Historian to Historian Interfcae 3.10.01\FTH2HRN.chm

• For 64-bit operating system:

C:\Program Files (x86)\Common Files\Rockwell\Help\FactoryTalk Historian to Historian Interfcae 3.10.01\FTH2HRN.chm

You may obtain Corresponding Source code for open source packages included in this product from their respective project web site(s). Alternatively, you may obtain complete Corresponding Source code by contacting Rockwell Automation via the Contact form on the Rockwell Automation website:

http://www.rockwellautomation.com/global/about-us/contact/contact.page. Please include "Open Source" as part of the request text.

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37

Index

A Assign the Licenses to the Target Server 17

B Before You Call or Write for Help 33

C Configure a Trust on the Source Server 24 Configure a Trust on the Target Server 23 Configuring FactoryTalk Historian To Historian Interface 21 Create a Target Point on the Target Server 23 Create an Interface Instance in the ICU 21 Create FTSS Tags 28 Creating Multiple FTSS Tags 27

E Export FTSS Tags to the Target Server 29

F Find the Version and Build Numbers 33

I Import FTLD Tags from the Source Server 27 Install FactoryTalk Historian To Historian Interface 10 Install FactoryTalk Services Platform 9 Installing FactoryTalk Historian To Historian Interface 9 Introduction 5

L Licensing 17

R Rockwell Automation Support 38

S Start the H2H Interface 24 Supported Architectures 6

T Technical Support and Resources 33 Terminology 5

U Uninstall the Suite Using Control Panel 31 Uninstall the Suite Using the Distribution Kit 32 Uninstall the Suite Using the Start Menu 31 Uninstalling FactoryTalk Historian To Historian Interface 31 Upgrade the Interface on a Separate Computer 15 Upgrade the Interface on the Historian SE Server Computer 14 Upgrading FactoryTalk Historian To Historian Interface 14

V Verify the Allocated Interface Licenses 19 Verify the H2H Interface 24 View Computer Platform Information 34

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Rockwell Automation Publication H2H-IN001B-EN-E-May 2021

Rockwell Automation support Use these resources to access support information.

Technical Support Center Find help with how-to videos, FAQs, chat, user forums, and product notification updates.

rok.auto/support

Knowledgebase Access Knowledgebase articles. rok.auto/knowledgebase Local Technical Support Phone Numbers

Locate the telephone number for your country. rok.auto/phonesupport

Literature Library Find installation instructions, manuals, brochures, and technical data publications. rok.auto/literature Product Compatibility and Download Center (PCDC)

Get help determining how products interact, check features and capabilities, and find associated firmware.

rok.auto/pcdc

Documentation feedback Your comments help us serve your documentation needs better. If you have any suggestions on how to improve our content, complete the form at rok.auto/docfeedback.

Waste Electrical and Electronic Equipment (WEEE)

At the end of life, this equipment should be collected separately from any unsorted municipal waste.

Rockwell Automation maintains current product environmental information on its website at rok.auto/pec.