factors affecting the quality of technical and …
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Garment Technology Thesis and Dissertations
2019-03-29
FACTORS AFFECTING THE QUALITY
OF TECHNICAL AND VOCATIONAL
EDUCATION AND TRAINING (TVET)
PROGRAM, THE CASE OF
GOVERNMENTAL TVET COLLEGES
IN EAST GOJJAM ADMINISTRATION ZONE
http://hdl.handle.net/123456789/9404
Downloaded from DSpace Repository, DSpace Institution's institutional repository
FACTORS AFFECTING THE QUALITY OF TECHNICAL AND
VOCATIONAL EDUCATION AND TRAINING (TVET)
PROGRAM,
THE CASE OF GOVERNMENTAL TVET COLLEGES IN EAST
GOJJAM ADMINISTRATION ZONE
By
DEREJE ALEMU MIHRETIE
Ethiopian Institute of Textile and Fashion Technology
Department Of Garment
MED in Garment Technology
Bahir Dar University Bahir Dar
September 2018/2010 E.C/
Bahir Dar, Ethiopia.
i
FACTORS AFFECTING THE QUALITY OF TECHNICAL AND
VOCATIONAL EDUCATION AND TRAINING (TVET)
PROGRAM,
THE CASE OF GOVERNMENTAL TVET COLLEGES IN EAST
GOJJAM ADMINISTRATION ZONE
By
DEREJE ALEMU MIHRETIE
A Thesis Submitted to the
Ethiopia Institute of Textile and Fashion Technology in Partial Fulfillment of the Requirements for the MED
in Garment Technology
Under the supervision of
Mrs. Yetanawork Wubneh
Ethiopian Institute of Textile and Fashion Technology
Bahir Dar University Bahir Dar
September 2018
ii
ABSTRACT Technical Vocational Education and Training (TVET) is widely recognized as a
vital driving force for the socio-economic growth and technological development
of Ethiopia. The purpose of this study is to investigate the factors that affect the
quality of technical vocational education and training at eleven governmental
colleges in East Gojjam Zone. Questionnaires were the main data gathering
instruments. Data were analyzed quantitatively using descriptive statistics, and
qualitatively using descriptive narration. The outcome of the study shows that
lack of required TVET facilities, poor funding of TVET programmes; poor training
and retraining of TVET trainers and instructors; poor training methods, poor
managerial activities, and poor assessment of TVET trainees’ competency. Thus,
it was recommended that the Federal TVET agency, stakeholders, policy
makers, and TVET providers in Amhara region. TVET bureau should focus on
TVET quality assurance best practices that have worked on colleges around the
Amhara region. Also, government should adequately fund, plan, implement, and
manage TVET strategy and programmes. The population of the study consists of
447trainers 7819 trainees 50 department heads and 33 deans of the college’s
34TVET expertise and 50 textile garment trainees. Both the trainers and trainees
first selected on the basis of department and occupational area respectively by
using simple random sampling. Then the sample trainers, trainees, and expertise
population took from among these by random numbering table selection method.
The 33 deans.50 department heads and 50 textile garment trainees were
purposively selected; still comprehensive sampling method was employed
because of their dependability due to the positions they hold and to relate the
study with textile garment department regarding quality training. In general,
224(50%) out of 447 trainers and 50(100 )textile garment trainees
782(10%) out of 7819 trainees
50(100%) department heads
33(100%) deans of the colleges and 17(50 ) out of 34 TVET bureau
expertise were selected as a sample.
Keywords: TVET, Quality, competency, Challenges, and Strategy
iii
ADVISORS APPROVAL SHEET
ETHIOPIAN INSTITUTE OF TEXTILE AND FASHION TECHNOLOGY (EITEX)
POST GRADUATE OFFICE
This is to certify that the thesis title “factors affecting the quality of technical and
vocational education and training (TVET) program in the case of governmental
TVET colleges in east Gojjam administration zone’’ submitted in partial
fulfillment of the requirements for the degree of masters with specialization
in garment technology the graduate program of the Ethiopian institute of
textile and fashion technology and has been carried out by Dereje Alemu.
No. MGT/S/019/07 under my/our supervision, therefore, I/we recommend
that the student fulfilled the requirements and hence hereby can submit the
thesis to the institute.
_____________________ __________________ ________
Name of major advisor Signature Date
________________ _____________________ _________
Name of co- advisor Signature Date
iv
APPROVAL PAGE I certify that I have supervised /read/ this study and that in my opinion it conforms
to acceptable standards of scholarly presentation and is fully adequate, in quality
and scope as a thesis for the fulfillment of the requirement for the MED of
Garment Technology.
APPROVED BY EXAMINATION COMMITTEE MEMBERS
______________________ ____________ ____________
Supervisor/ co supervisor Academic status Signature
__________________________ ______________ ______________
External Examiner 1 Academic status Signature
_______________________ _______________ _______________
External Examiner 2 Academic status Signature
(Examination committee members)
This thesis was submitted to the Ethiopian Institute of Textile and Fashion
Technology, Bahir Dar University and is accepted as fulfillments for the MED of
Garment Technology.
______________________ ___________________ _______________
Postgraduate studies Director Academic status Signature
__________________________ ______________ ______________
Scientific Director Academic status Signature
v
DECLARATION
I hereby declare that the thesis is submitted in fulfillment of the MED is my
own work and that all contribution from any other persons or sources are properly
and duly cited. I further declare that the material has not been submitted either in
whole or in part for a degree at this or any other university. In making this
decelerating I understand and acknowledge any breaches in this declaration
constitute academic misconduct, which may result in my expulsion from the
program and/or exclusion from the award of the degree.
Name: DEREJE ALEMU MIHRETIE
Signature of candidate ………………………………………………
Date………………………………………
vi
Ethiopian Institute of Textile and Fashion Technology (EiTEX) Bahir Dar
University (BDU) 2018
vii
ACKNOWLEDGEMENTS
This journey was long and met with many hardships, which taught me renewed
humility and endurance for future endeavors. I wish to thank my Lord, Jesus
Christ, for the strength, wisdom, and courage to persevere when I felt so weak
and wanted to give up so many times over the past 4 years. A special thanks to
my wife Tirwork Chanie, my sons Binyam and Yonatan for their support and
encouragement. My supervisor, Mrs. Yetanawork Wubneh, you are such a
genius! It was indeed a privilege and honor for me to be mentored by an
academic guru of your caliber. Words cannot describe how eternally grateful I am
for continuous professional, high quality standards, advice, motivation,
constructive feedback and support that assisted me to complete my thesis.
Thank you so much for believing in me. I truly appreciate all the extra efforts of
mentoring and coaching. You are a true inspiration to me and I can only dream of
ever walking in your footsteps. Thanks and appreciation to AtoTadele Mebratom
(co-supervisor), and Ato Selam Akalie for their support and assistance with the
online survey data processing. My sincere gratitude to all the deans of the TVET
colleges in the East Gojjam Administration Zone, Who granted permission for this
research study to be conducted. Thank you to all the deputy deans, trainers, and
academic managers of the TVET colleges for sacrificing their valuable time to
complete the online questionnaires. Without your support there would not have
been a research study.
My colleagues at Debre Markos TVET College, Tegegn Aseme, Endalew Kassa,
Shanbel Birhan, Wubtie Abatyhun, and all my colleagues: You granted me study
leave and accepted extra responsibilities during my periods of study leave,
assisted me with technical and administrative matters, and motivated and
supported me throughout this journey. I will remain forever indebted to all of you
for achieving this milestone in my life.
I thank you very much all of you!
viii
Contents
ABSTRACT ...........................................................................................................ii
ADVISORS APPROVAL SHEET .......................................................................... iii
APPROVAL PAGE ...............................................................................................iv
APPROVED BY EXAMINATION COMMITTEE MEMBERS .................................iv
DECLARATION .................................................................................................... v
ACKNOWLEDGEMENTS .................................................................................... vii
LIST OF TABLES ................................................................................................ xii
LIST OF FIGURES ............................................................................................. xiv
LIST OF ABBREVIATION ...................................................................................xv
CHAPTER ONE: INTRODUCTION ...................................................................... 1
1.1. Background of the Study ........................................................................... 1
1.2. Statement of the problem ........................................................................... 4
1.3. Objective of the study ................................................................................. 5
1.3.1.General objective ..................................................................................... 5
1.3.2.Specific objectives .................................................................................... 5
1.4.Significance of the Study ............................................................................. 5
1.5.Scope of the study ....................................................................................... 6
1.6.Limitation of the study ................................................................................. 6
1.7.Definition of Terms ...................................................................................... 6
1.8.Organization of the paper ............................................................................ 7
CHAPTER TWO: REVIEW OF RELATED LITERATURE .................................... 8
2.1.Historical Development of TVET in Ethiopia ................................................ 8
2.2.Concept of Quality in Vocational Education and Training .......................... 14
2.2.1.Quality characteristics ............................................................................ 16
2.2.2.Quality as Exceptional or High Standard ................................................ 17
2.3.Objectives of the Ethiopia TVET Strategy ................................................. 19
2.4.Conceptual Issues: TVET and Quality Assurance ..................................... 19
2.5.Measuring functionality of TVET: Quality Assurance Indicators ................ 24
2.6.Environmental Factors Affecting the Quality of TVET ............................... 26
2.7.Quality as Perfection or Zero Defects ........................................................ 30
ix
2.8.Recent Global TVET Reforms for Quality Assurance ................................ 31
2.9.Quality Assurance in Technical and Vocational Education and Training
(TVET) ............................................................................................................. 32
2.10.General principles of the quality assurance system in Lao PDR ............. 34
2.11.Process of institutional quality development ............................................ 39
2.12.The role of management body in training organizations .......................... 41
2.13. Indicators of Quality Assurance in (TVET) Program ............................... 43
2.14. Quality Assurance Strategies in TVET Program in different country ...... 44
2.15. Challenges of Quality Assurance in TVET Program in Ethiopia ............. 48
2.16. Summary of the review literatures .......................................................... 51
CHAPTER THREE: RESEARGH DESIGN AND METHODOLOGY ................... 53
3.1. Study Design .......................................................................................... 53
3.2. Study Population .................................................................................... 55
3.3. Sample Size and sampling Method ........................................................ 55
3.4. Instruments of Data Collection ............................................................... 56
3.5. Pilot Test ................................................................................................ 56
3.6. Data Analysis ......................................................................................... 56
CHAPTER FOUR: PRESENTATION, ANALYSIS, AND INTERPRETAION OF
DATA .................................................................................................................. 57
4.1. Introduction ............................................................................................. 57
4.2. Demographic Background of Deans, Department heads, and Trainers . 57
4.3. Demographic Characteristics of Trainees ............................................... 58
4.5. Response rate ........................................................................................ 60
4.6. Beliefs of deans about the available facilities, tools, and equipments at
TVET Colleges in east Gojjam zone................................................................ 60
4.7. Department heads perception on facilities, tools, and equipments at
TVET Colleges in east Gojjam zone................................................................ 61
4.8. Perception of trainers about the available facilities, tools, and equipments
at TVET Colleges in east Gojjam zone............................................................ 62
4.9. Perception of trainees about the available facilities, tools, and equipments
at TVET Colleges in east Gojjam zone............................................................ 63
4.9.2.Summery about facilities, tools, and equipments at TVET Colleges in east
Gojjam zone .................................................................................................... 64
x
4.10. Perception of deans on the implementation of training process at TVET
Colleges in east Gojjam zone .......................................................................... 64
4.11. Perception of department heads on the implementation of training
process at TVET Colleges in east Gojjam zone .............................................. 65
4.12. Perception of trainers on the implementation of training process at TVET
Colleges in east Gojjam zone .......................................................................... 66
4.12.2. Summery about perception of the implementation of training process at
TVET Colleges in east Gojjam zone................................................................ 67
4.13.Traits of trainers as perceived by deans at TVET Colleges in east Gojjam
zone 67
4.14. Traits of trainers as perceived by department heads at TVET Colleges in
east Gojjam zone ............................................................................................ 68
4.15. Traits of leaders (deans) as perceived by trainers at TVET Colleges in
east Gojjam zone ............................................................................................ 69
4.15.2.Summery about traits as perceived by different groups at TVET
Colleges in east Gojjam zone .......................................................................... 70
4.16. Perception of trainees about the activities given by trainers at TVET
Colleges in east Gojjam zone .......................................................................... 70
4.17. Perception of Amhara TVET bureau expertise and textile garment
trainees about factors that affect quality TVET training ................................... 71
4.17.1. Perception of quality training by Amhara TVET bureau expertise .......... 72
4.17.1.1.Demographic background of TVET Bureau expertise .......................... 72
4.17.2. Perception of Amhara TVET Bureau expertise about facilities, tools,
equipments, and managerial activities ................................................................ 72
4.18.Perception of textile garment trainees about the availability of facilities,
tools, equipments and supporting management body at Debre Markos Poly
Technical College ............................................................................................... 74
4.19.Perception of textile garment trainees on the activities of trainers .............. 76
Results and Discussion ...................................................................................... 80
CHAPTER FIVE: SUMMERY, CONCLUSION, AND RECOMENDATION ......... 86
Introduction ..................................................................................................... 86
5.1.Summary ................................................................................................... 86
5.1.1.Extent of availability of facilities, tools and equipments .......................... 87
xi
5.1.2.Extent of the implementation of the training process in TVET colleges of
East Gojjam Zone............................................................................................ 87
5.1.3.Extent of traits of deans and trainers in influencing the training given in
TVET colleges of East Gojjam zone ................................................................ 88
5.1.4.Major challenges that impede TVET training in colleges of East Gojjam
zone 89
Conclusion ...................................................................................................... 90
Recommendations .......................................................................................... 92
REFERENCE ..................................................................................................... 94
Appendix A .................................................................................................... 103
Appendix B .................................................................................................... 106
Appendix C .................................................................................................... 110
Appendix D .................................................................................................... 114
Appendix E .................................................................................................... 118
Appendix F .................................................................................................... 121
xii
LIST OF TABLES
Table 3.3.1 Sample size…………………………………………………………… 55
Table 4.2.1 Demographic Background of deans, department heads, and
trainers…….. ........................................................ Error! Bookmark not defined.
Table 4.3.1 Demographic Characteristics of trainees ........ Error! Bookmark not
defined.
Table 4.5.1 Response rate ................................... Error! Bookmark not defined.
Table 4 6.1 Beliefs of deans about the available facilities, tools, and equipments
at TVET Colleges in east Gojjam zone .................. Error! Bookmark not defined.
Table 4.7.1 Department heads perception on facilities, tools, and equipments at
TVET Colleges in east Gojjam zone ...................... Error! Bookmark not defined.
Table 4.8.1 Perception of trainers about the available facilities, tools, and
equipments at TVET Colleges in east Gojjam zone ............ Error! Bookmark not
defined.
Table 4.9.1 Perception of trainees about the available facilities, tools, and
equipments at TVET Colleges in east Gojjam zone ............ Error! Bookmark not
defined.
Table 4.10.1 Perception of deans on the implementation of training process at
TVET Colleges in east Gojjam zone ..................... Error! Bookmark not defined.
Table 4.11.1Perception of department heads on the implementation of training
process at TVET Colleges in east Gojjam zone ... Error! Bookmark not defined.
Table 4.12.1 Perception of trainers on the implementation of training process at
TVET Colleges in east Gojjam zone ..................... Error! Bookmark not defined.
Table 4.13.1 Traits of trainers as perceived by deans at TVET Colleges in east
Gojjam zone……………… .................................... Error! Bookmark not defined.
Table 4.14.1 Traits of trainers as perceived by department heads at TVET
Colleges in east Gojjam zone………. ................... Error! Bookmark not defined.
Table 4.15.1Traits of leaders (deans) as perceived by trainers at TVET Colleges
in east Gojjam zone…………………. ..................... Error! Bookmark not defined.
xiii
Table 4.16.1 Perception of trainees about the activities given by trainers at
TVET Colleges in east Gojjam zone ..................... Error! Bookmark not defined.
Table 4.17.2.1 perception of Amhara TVET bureau expertise……………………73
Table 4.18.1 Demographic background of textile garment trainees……………..74
Table 4.18.3 Perception of trainees about facilities and managerial supporting..75
Table 4.19.1 Textile garment trainees perception on the trainers………………..76
xiv
LIST OF FIGURES
Figure 2.10 General principles of the quality assurance system in Lao PDR…..35
Figure 2.11 Process of institutional quality development…………………………39
Figure 3.1.1 Method of data collection procedure flow chart……………………..54
Figure 4.2.2 Qualification and service in year………………………………………58
Figure 4.4.1 Reason and getting information for joining TVET………………… 59
Figure 4.5.2 Response rate………………………………………………………… 60
Figure 4.9.2.1 Summery about facilities, tools, and equipments…………………64
Figure 4.12.2.1 Summery about perception of implementation training process.67
Figure 4.15.2.1 Summery about traits as perceived by different groups………...70
Figure 4.16.2 Perception of trainees on the activities of trainers…………………71
Figure 4.17.1.1.1 Demographic background of TVET bureau expertise……… 72
Figure 4.17.2.2 Perception of Amhara TVET bureau expertise…………………..73
Figure 4.18.2 Demographic background of textile garment trainees…………….74
Figure 4.18.4 Perception of textile garment trainees about facilities and
managerial supporting………………………………………………………………...75
Figure 4.19.2 Textile garment trainees perception on the trainers……………….76
xv
LIST OF ABBREVIATION
TVET Technical Vocational Education Training
QA Quality Assurance
QMS Quality Management System
ISO International Standard Organization
MOE Ministry of Education
CTAT Cooperative Training and Apprenticeship Training
CT Cooperative Training
UNESCO United Nation Education, Science, and Cultural Organization
SAR Self Assessment Report
ILO International Labor Organization
TE Technical Education
VT vocational Training
VTE Vocational Training Education
OE Occupational Education
CTE Career and Technical Education
NPE National Policy Education
AUQA Australia Universities Quality Agency
NUC National Universities Commission
xvi
NBTE National Board of Technical Education
NCCE National Commission for Colleges of Education
MAS Minimum Academic Education
MLA Monitoring of Learning Achievement
TQM Total Quality Management
TVED Technical and Vocational Education Department
ESQAC Education Standard and Quality Assurance Center
PDCA Plan, Do, Check, and Act
COC Center Of Competency
PASDEP Plan for Accelerated and Sustained Development to End Poverty
UNICEF United Nation International Children’s Emergency Fund
EMPDA Educational Materials Production and Distribution Enterprise
ETF Exchange Traded Fund
USA United State of America
DMPTC Debre Markos Poly Technical College
1
CHAPTER ONE: INTRODUCTION
1.1. Background of the Study
The development of any country depends on the active and responsive
participation of its population. Without having adequate workforce with the
necessary knowledge, skills, and attitudes one cannot imagine changes that lead
to the development of social and economic sectors. Several educators claim that
education is the corner stone for any development. The quality of economic
performance of a country is a function of the quality of its human resources
especially of its young people. Moreover, the development of trained labor force
makes a significant contribution to national development; facilitate the application
of science and technology for the transformation of materials into services and
goods. (UNESCO.1993) the quality of human capital of the nations, not its
material resource that ultimately determines the character and pace of its
economic and social development. Improving the quality of training is the most
important and an essential means by which any nation can achieve optimum
development. Therefore, investment in population quality through TVET colleges
enhances the human capital for productive life. The World Bank research result
indicated that countries were finding it extremely difficult to hire and retain highly
competent, qualified, motivated, flexible, and creative TVET trainers and experts
with the necessary skills and experience and thereby the training was very poor
in quality. In addition, there is no reliable and recognized Africa-wide trainer’s
qualification standard. This implies, the implementation capability of TVET reform
in Africa may be constrained by lack of trained manpower. A direct link between
training and material production is realized through Technical and Vocational
Education and Training (TVET) which is increasingly recognized as an effective
means of empowering young people to engage in productive work and quality life
skills for sustainable livelihood. Hence, TVET programs that respond to the
demands of the labor market, both local and global, are viewed as central to
equip the young with the work skills that will enable them to escape the trap of
poverty and lack of competencies needed for economic competitiveness and
2
promote the skills needed in knowledge-based societies and economic wellbeing
(World Bank, 2007). However, there is a growing concern for TVET improvement
world wide .It has not been able to meet both the international development
target of 1996 and as a millennium development goal since 2000. This paradox
implies TVET has inborn challenges which lasted long that vocational secondary
schools in West Africa is characterized by low enrollment rate and poor
employment outcomes because the best jobs did not require the kind of practical
skills taught in TVET colleges. Foster also realized that students and their
parents clearly saw vocational programs as the second best option. Considering
the Ethiopian TVET system, Ethiopia has been working on the development of
TVET since 1942 when the first TVET institution was established in Ethiopia.
Following the establishment of polytechnic school attempts have been made to
promote TVET in the country. For instance, Ethiopia introduced the
comprehensive secondary education system in 1962 to meet the potential middle
level work force demand in the technical and vocational fields. The 1984 ten
years national plan envisaged, among other things, to promote polytechnic
education as well as respect for work (Wanna, 1998). The Transitional
Government of Ethiopia 1994 reflected its commitment for TVET by issuing a
new education and training policy and strategy. Following the strategy the first
Education Sector Development Program (ESDPI) was launched where Technical
and Vocational Training become one of the main three components aimed that
increase the trained labor force related to the development of the country as a
whole and laid down specific objectives and strategic measures on TVET which
are: The provision of diversified technical and vocational training for those who
leave school at any level of education, The provision of apprenticeship training
for those leaving primary education, The provision of TVET in agriculture,
industrial arts, construction, commerce and home science for those who may not
continue in general education, The provision o f technical training for those who
complete Grade 10 to develop middle-level manpower (TGE, 1994). Similarly,
the Industrial Development Strategy of 2003 highlights the tremendous human
resource deficits in Ethiopia being a major reason for the low state of industrial
3
development. According to the strategy, the country does not have an
educational and a training system that is capable of producing the work force that
is both professionally and ethically capable of carrying and sustaining the
responsibility in industrial development programs. It, therefore, calls for efforts to
raise the quality of the Ethiopian workforce to international standards, to reverse
the previous marginalization of industrial professions in the TVET system, and to
put a substantial focus on building a culture of entrepreneurship and preparing
people for self-employment. (MOE 2006) Consequently, the Ethiopian
government has initiated a new push towards creating frameworks conducive to
economic and social development with the Plan for Accelerated and Sustained
Development to End Poverty (PASDEP). Comprehensive capacity building and
human capital formation are key pillars in all these efforts. As such, National
TVET developed as an important element of the overall policy framework
towards development and poverty reduction as TVET is a key role in building the
required motivated and competent workforce (MOE, 2008). Among the different
categories of training, Technical and Vocational Education and Training (TVET)
is largely believed to determine the competitive strength of a country productive
work force The strategic thinking behind the expansion of the TVET sub-sectors
is to meet the middle-level human power demand of the industry, service sector,
commercial and agriculture which have become very essential to the overall
development of the country. It is an instrument for producing technicians
equipped with practical knowledge, who unlike in the past would be job creators
rather than expecting job to be provided by the government (MOE, 2005).
Amhara TVET regional bureau is concerned with the implementation of TVET
reform and strategies. Amhara TVET regional bureau is given a mandate to lead
the TVET system in the region. Consequently, different offices have been
organized in all Woredas responsible to implement the new TVET system. One
of the major rationales behind the establishment of the bureau as part of the
structural reform was to boost the capacity of the training colleges to the level of
providing quality practical training. Currently the agency is implementing the
reformed TVET strategy of the country. However, several questions can have
4
been raised in connection with its newness regarding its capacity to successfully
realized, the quality of TVET program.
1.2. Statement of the problem
TVET colleges are designed to provide education and training in specific areas of
fields in which the industry requires. As it is indicated in TVET strategy (2008),
the vision of Technical and, Vocational Education and Training (TVET) in
Ethiopia is to create competent and self-reliant citizens to contribute to the
economic and social development of the country, thus improving the livelihoods
of all Ethiopians and sustainably reducing poverty.(TVET Strategy, 2008, p.3)
According to this document, the mere expansion of TVET does not solve the
problems of unemployment and low productivity of the economy unless it is able
to respond to the competence needs of the labor market and create a competent,
motivated and adaptable workforce capable of driving economic growth and
development. So it is essential to find out the optimal way for the successfulness
of the designed program. It is obvious that lack of due attention to the overall
procedures of the training program can make the achievement of the desired
goal questionable. Therefore, when training is designed it has to take the
strategic plan of the country into consideration. Based on that, the objective of
the training has to be determined. Identification of the training content which
fulfills the required competence of the trainees is another vital task. Allocation of
necessary human and non-human resources is crucial factor to bring about
expected change in the trainees ability to perform a specific task. Trainees have
to be recruited and selected according to their interest and ability. Appropriate
training technique shall be employed. Furthermore, evaluating the training
program is compulsory during and after conducting training. When we see the
outcome of the TVET program, a great number of trainees were involved and
graduated from TVET institutions since 2002. But, according to Igbrgbor (2012),
recent information shows that almost ninety percent of trainees are incompetent.
However, the possible reasons for this failure in the training system are not
thoroughly explored and documented. This research tries to contribute to this
information gap by conducting case study at the ground level or practical area.
5
So based on the problem identified, this study attempts to answer the following
questions.
To what extent facilities, tools and equipments are available at TVET colleges
in East Gojjam zone?
To what extent the training process is implemented at TVET colleges in East
Gojjam zone?
To what extent traits of deans and trainers influenced the training given at
TVET colleges in East Gojjam zone?
What are the major challenges that impede at TVET training colleges in East
Gojjam zone?
1.3. Objective of the study
1.3.1. General objective
The general objective of this research is to find out factors that affecting the
quality of TVET program in East Gojjam zone.
1.3.2. Specific objectives
To determine the availability of facilities, tools and equipments at TVET
colleges in East Gojjam zone
To assess the implementation of training process at TVET colleges in
East Gojjam zone
To assess traits of deans, department heads, and trainers in relation to
the training given at TVET colleges in East Gojjam zone
To identify the major challenges that impede at TVET training colleges in
East Gojjam Zone
1.4. Significance of the Study
These days, quality TVET is becoming a regional issue, especially in the East
Gojjam governmental TVET colleges. However, we have very limited researches
conducted on it to assess and identify the problems and fill the gaps to benefit
out of it and there by achieve the intended goals. So, this study is basically
6
designed to assess the quality of training in governmental TVET colleges of East
Gojjam Zone. Therefore, the finding of this study may have the following values:
The study will add relevant feedbacks to the existing concept of quality
training.
The study will suggest some relevant solutions in the case of quality training.
The study will suggest the proper allocation adequate materials, tools, and
equipments for quality training.
The finding of this study may also serve as a spring board to initiate other
researchers who wish to investigate a further study on the situation to
broaden knowledge and shape the concerned institution.
1.5. Scope of the study
The scope of the study is to investigate major factors affecting the quality of
TVET program in East Gojjam Administration Zone by taking eleven
governmental TVET delivery colleges and then to come out with a
recommendation to overcome the quality issue.
1.6. Limitation of the study
The study attempts to collect information from large number of respondents in
order to include representatives from different field of studies involved in the
training program. So it takes considerable length of time to gather information as
well as to carryout data analysis.
1.7. Definition of Terms
Implementation: The actual practice of technical, vocational education and
training at the training institutes with regard to the effectiveness of National TVET
objectives and goals.
Competence: Competence is the possession and application of knowledge,
skills, and attitudes to perform work activities to the standard expected in the
work place. (TVET strategy 2008, p.21)
7
1.8. Organization of the paper
The study consists of five chapters. The first chapter includes: background of the
study, statement of the problem, objectives of the study, significance of the study,
scope of the study, definitions of terms, and organization of the paper. The
second chapter reviews literatures that are related to the research topic. It
consists of conceptual framework and historical background of TVET in Ethiopia.
Under the conceptual framework ,four major areas are covered that include
definitions of TVET, essentials of organizing TVET in education system and
challenges of implementation, training procedures and evaluation methods, and
the role of management body in learning organizations. The third chapter deals
with the research design and methodology. The fourth chapter consists of result
and discussion of the data. The fifth chapter includes summary, conclusions, and
recommendations
8
CHAPTER TWO: REVIEW OF RELATED LITERATURE
Vocational education and training is part of the education system in all societies.
In some ways, it could be claimed that vocational education is as old as man
himself. All other features of normal schooling, such as classical studies, are
obviously much newer than vocational education. But the process of learning
skills came from the unconscious imitation of the skills of producing food, shelter,
and protection from animals (Recoup, 2011).
2.1. Historical Development of TVET in Ethiopia
Throughout the world, Ethiopia is well known for its historical sites such as Axum,
the Lalibela churches, and Gonder. After the golden age of art and technology of
the Axumite Kingdom, technology seemed to decline in Ethiopia for a long time,
though the reasons why technological development did not continue have not
been properly examined by researchers. During the Italian occupation (1935-
1941) it is said that some TVET schools were established in line with Italian
colonialist ambitions. Soon after the restoration of the Ethiopian government,
enrolment continued to increase at Addis Ababa Technical School and Addis
Ababa commercial school. The government was faced with the task of rebuilding
after the war and therefore needed to educate and train people in skills in many
areas. To meet the skilled manpower requirement of the industrial and
commercial sectors, vocational and technical schools were established.
According to Wanna (1998: 298), Addis Ababa Technical School (1942), Addis
Ababa commercial school (1943), Addis Ababa building trade school (1940),
Ambo agricultural school (1946), Jemma agricultural school (1944), W/o Siheen
comprehensive secondary school (1943), and Bahir Dar polytechnic school
(1964) were established. The graduates of these schools were employed in the
commercial and industrial sectors according to their training. However, the
relatively fast increase in the number of graduates from academic and general
secondary schools was not accompanied by an equal rise in employment due to
a lack of the skills required by the employing agencies. The remedy for this
problem was, as noted by MOE (1994), introducing a curriculum which would
9
enable students to acquire employable skills and improve the skill standards to
the required level. In a bid to make the secondary school curriculum more
practical, the concept of a comprehensive program was introduced in the 1960s
with the main objectives of preparing students for work, the appreciation of the
dignity of all labor, and the promotion of skills of efficiency and workmanship. The
first general secondary school converted into a comprehensive secondary was
W/ro Siheen School in Dessie (MOE, 1994: 11). After the death of Minilek II in
1913, Haileselassie continued the effort to promote modern education. He was
supported by protestant and catholic missions in Ethiopia. His efforts were not
only aimed at promoting academic schooling but also to promote technical
schools, like Addis Ababa technical school, which could help solve the problem
of a lack of technical manpower at the time. As time went by, the training given in
comprehensive secondary schools needed revising (Wanna, 1998: 299). In
1978/1979, a study was made by MOE to review the quality of training in
comprehensive secondary schools. The results of the study recommended that a
few comprehensive secondary schools be selected and strengthened to give
effective training. As a result, 14 consolidated government training schools and 3
non-government schools were established. These schools were organized to
admit students who completed Grade 10.There were two streams in secondary
schools– academic and vocational. Students who performed well in completing
Grade 10 and who were interested in entering a technical school were assigned
and trained for three years. Wanna (1998: 299) indicated that the aforementioned
vocational /technical schools had been in operation since 1984 as a ‘10+3
program and all 14 government technical schools were managed by the Ministry
of Education. Of the 14 technical schools, Entoto Vocational and Technical
School, General Wingate Construction School and Addis Ababa Technical
School were in Addis Ababa. All the technical schools continued providing their
training at the 10+3 level up to the 2000/2001 academic year. In 2001/2002, the
new education and training policy came into effect and 10+1, 10+2, 10+3 TVET
programs began. In line with the education and training policy of 1994, 25 skills
development centers were opened in 1997 in different regions, according to
10
(MOE, 2002: 7). Based on the 1995 regulation(according to education and
training policy P: 32,3.9.6) many private institutions started giving training in
10+1, 10+2, 10+3 and 10+4 in Addis Ababa and in the regions based on the
curriculum prepared by Ministry of Education. The responsibility of control and
supervision was given to regional education bureaus (MOE, 2006: 7). A national
TVET capacity-building taskforce was established by the prime minister’s office
to study ways of enhancing the TVET. Accordingly, the strategy was set and the
implementation of an expanded, diversified and integrated TVET system began
in the 2001/2002 academic year when over 50,000 TVET trainees (including
agriculture) were enrolled in 169 government and nongovernment institutions,
using new curriculum and modules of training (MOE, 2002: 2). Starting from
2001/2002, the TVET program came into practice according to the 1994
education and training policy. Students who completed Grade 10 and were
unable to continue academic learning were assigned in 10+1, 10+2, 10+3 (MOE,
2002: 2).In an Ethiopian context, the term TVET combines theory and practice
elements of education, such as specific calculation, knowledge about certain
materials, working methods and also practical training through instruction in the
workshop of an institution or practical work in an enterprise (MOE,
2002).Education and training in Ethiopia has a long history and categorized the
education system of Ethiopia in to three classes: the traditional that extends from
early in the nation’s history, the classical, covering the period from the last
quarter of the nineteen century until1935, and modern (post Italian invasion)
covering since 1941.With regard to technical and vocational education, informal
training has been taking place from parents to children during the ancient times.
After 1940 technical training begins to be provided informal training institutes.
Tegibareid technical school was the first institute established in1940. Following
that, some technical and vocational training institutes, such as Ethio-Swidish
Institute of Building Technology, College of Business Administration, School of
Fine arts (which were located in Addis Ababa); Bahir dar Technical School;
Agricultural Technical schools of Ambo and Jima were established up to 1964.
11
By the time, Non- agricultural vocational and technical training schools were
organized under Ministry of Education.
According to MOE (2002), the number of enrollment in each institute was
estimated based upon the required man power needs of the economy. For
example, for the development plan which covers from 1963-1967, it was
calculated that the special secondary schools have to run out additional
specialists technicians; that was 1550 for manufacturing industry, 927 for
agriculture and forestry technicians, and 1340 commercialists. From 1962 to
1973, the education policy gave precedence to the establishment of technical
training schools, although academic education was expanded. Curriculum
revisions introduced a mix of academic and non-academic subjects. Under the
revised system the two year junior secondary schools offered general academic
program for individuals who wished to continue their education. A number of
vocational subjects prepared others to enter technical or vocational schools.
Some practical experience in the use of tools was provided, which qualified
graduates as semi-skilled workers. The curriculum in the four years senior
secondary schools prepared students for higher education in Ethiopia or abroad.
Successful completion of the cycle also qualified some of the trainees to join the
specialized agricultural or industrial institutes. Others were qualified for
intermediate positions in the civil service, the armed force, or private enterprises
(Mongabay, 2010). This system continued until 2002 and changed by a new
education system. The main problems manifested by Ministry of Education,
which initiated the alteration, at that time were highly linked with the relevance of
the curriculum, the quality of teachers, and the scope of vocational and technical
education. The information released by the Ministry of Education Shows that, the
curriculum lacked to identify the learners profile, the corresponding educational
structure and the necessary inputs to achieve it; the content was overloaded by
theoretical knowledge; it did neither inspire creativity nor equip one with sufficient
skill; the evaluation system did not enable the development of the student and
the achievement of the desired profile at each level since it was not continuous
and the examination lacked the necessary components of academic and
12
practical test. To that effect, Education policies and strategies were revised
aiming at promoting economic and technological development of the country
(EMPDA, 2001). The new education system also changed the structure as
general education, technical and vocational education, and higher education. In
the revised structure, general education consists, primary education which
includes two cycles: first primary cycle being 1- 4 grades and second cycle 5-8
grades. Alternative basic education facilities offer three years of an alternative
curriculum as a substitute for the four years regular primary first cycle. The
secondary level consists of two cycles of two years each: 9-10 grades and 11-12
grades. Those who complete ten years of schooling may either enter the second
cycle to prepare for higher education or enter the TVET institutions to be trained
for productive employment. Within this structure TVET has been placed as formal
and informal system in the lower level education and as formal system at the
middle level education. The intention of lower level TVET is to provide training for
school leavers and dropouts. At the middle level it has been designed to
accommodate those students who sit for national exam after completing grade
ten and are not able to go through the preparatory program. Following this,
Ethiopia has achieved an increase of 1,200 % in TVET enrolment and ranges
second country in Africa in terms of number of training institutions. But the
massive enrollment of trainees, affect the quality of training and education. On
the other hand, according to the Education public expenditure report, the
composition of government education expenditure has moved in favor of general
education (primary and secondary), and to a smaller degree in favor of higher
education, during 2003-08. Looking at the shares of different sub-sectors in
nominal terms, the decline in TVET’s share was 9.6 percentage points, equal to
the sum of 2 points rise in higher education’s share and 7.6 in general
education’s share, in turn consisting of 5.5 points rise in primary and 2.1 in
secondary. The goal of the TVET system, as formulated in its vision and
objectives is to create a competent and adaptable workforce which can be the
backbone of economic and social development and to enable an increasing
number of citizens to find gainful employment and self-employment in the
13
different economic sectors of the country (MOE, 2008). Whereas, the
implementation phase faces the following problems: lack of cooperation of the
employers, lack of effectiveness and efficiency of TVET, un employment of TVET
graduates even in those occupational fields that show a high demand for skilled
manpower, and substantial resource wastages due to underutilization of
equipment in public TVET institutions, and the shortage of a sufficient corps of
TVET teachers/instructors (MOE, 2008). As a result a new education strategy
was developed in 2008.To this end, the national TVET system, reorganized into
an outcome-based system, aimed at identifying competences needed in the labor
market to become the final benchmark of teaching, training, and learning.
Identified Competences were described in National Occupational Standards
which define the outcome of all training and learning expected by the labor
market. National occupational standards are also the benchmark of all quality
management within the TVET system. Output quality of TVET delivery is
measured through a process of learner’s achieved competence. This is done
through occupational assessment, which is based on the occupational standards.
A candidate who has proven, through occupational assessment is awarded a
National Occupational Certificate, which is the official proof of a person’s
competence in a TVET relevant occupational area. Occupational assessment,
and hence certification, is open to everybody who has developed the required
competence through any means of formal and non-formal TVET or informal
learning. The outcome-based system is aimed to be major tool to accord equal
importance to all forms of TVET delivery. More over that, the outcome-based
TVET system authorizes TVET providers with detail guidelines to develop
curricula that are based on the National Occupational Standards. Nonetheless,
the strategy recommends the need of support; by developing curriculum
development guides, model curricula or give orientation to TVET providers. In
order to develop the skills learned within the training institutes, the government
also designed a Cooperative TVET Delivery and Apprenticeship Training
(CTAT).Cooperative training encompasses all forms of training conducted jointly
by TVET institutions and enterprises. The training takes place alternatively in a
14
school environment and in the real-life environment of the workplace. Most of the
training occurs in the enterprise where practical skills and applications of theory
take place. The trainee goes to TVET institutions for only a limited period of time,
to acquire theoretical knowledge and basic skills in the specific training area.
Enterprises and TVET institutions are expected to cooperate in planning,
implementing, and assessing CT: In the planning phase, enterprises are asked to
state their expectations for training outcomes: what skills, knowledge, and
attitudes do they wish trainees to acquire at the end of their training. These
expectations help set occupational standards and develop curricula to meet the
standards. Enterprises are further expected to contribute their expertise to how
the desired training outcomes will be achieved. In the implementation phase,
enterprises participate in implementation by providing practical training on their
premises. They communicate with TVET institutions and other enterprises
regarding the achievement of training objectives; further training needs, problems
experienced during training, and other issues. In the assessment phase
enterprises take part in the committees that perform the final assessment of
training outcomes, e.g. through occupational assessment. From the above
discussion it is evidenced that TVET has got significant attention in the education
system of the country since 2002. Policies are developed and strategies are
designed.
2.2. Concept of Quality in Vocational Education and Training
The concept of quality is a multi-dimensional concept, embracing all functions
and activities of education, including teaching learning process /interaction
between teachers and students/ staffing, classrooms, buildings, facilities,
equipment, academic programs, financial issues, curriculum relevance, services
to the community, cultural values and international dimensions such as exchange
of knowledge, interactive networking, mobility of teachers and students. A
number of individuals have contributed to the issues and definitions of quality. In
light of this, quality means different things to various people depending on one’s
particular background. It also varies from society to society and from institution to
15
institutions. It is multi-dimensional, dynamic, and hard measure, discrepant in
terms of goals and susceptive to social interpretation’s (MOE, 2005:54) Quality is
relative and not easy to define and measure. Many educators agree that an
adequate definition of quality of learning must be related to students'
achievement (output) as its basis. In the context of schooling, the concept of
quality is linked to how efficiently learning takes place. This is believed to be
strongly determined by the teaching and learning style taking place at the
classroom level, teachers' subject knowledge and pedagogical skills, the
availability of textbooks and other learning materials including the time spent by
pupils actually learning their lessons(UNESCO, 1993) What is commonly
employed in the learning institutions including vocational education as a way of
checking quality is setting minimum standards on the educational processes,
such as the qualification of the Academic staff, the organization of curriculum,
and other resources, using student evaluation of teaching although there are
differences in implementation and utilization (MOE, 2005:46).suggests the
following standards: academic standards, standard of competence, and service
standards for quality check and balance. Academic standards measure ability to
meet specific levels of academic attainment in relation to teaching and learning.
Standard of competence measures specific levels of ability on a range of
competencies, which include the general transferable skills required by employer
and skills required for induction in to a profession. This regards TVET
occupational standards and the capability of performing the different units of
competencies at and above a satisfactory level. Service standards measures
identified elements of the service provided by higher education and TVET
institutions. TVET quality issues can be categorized into system, school, or
individual factors. System factors are funding, the need for cooperation between
sectors, work placement requirements, teacher availability, and human resource
issues, the operation of clusters and sustainability. System factors are major
drivers of or barriers to change in vocational education in schools.
16
2.2.1. Quality characteristics
Quality is not a new subject in educational institutions, teacher’s administrators
and policy makers have always been concerned with quality. Even without
adopting a formal quality‟ approach, VET providers have needed to develop
methods, norms, procedures, and standards that allowed them to ensure the
quality of their provision. However, the notion of quality has often been ill defined
in a narrow sense, or not defined at all. (Uvan, 2005)
Quality is defined as:
exceptional (i.e. special, excellent, exceeding particular standards)
consistent (i.e. matching specifications, always right)
fit for the purpose (i.e. relevant to standard mission or to clients‟ needs)
valuable (i.e. accountable, effective, efficient)
Transformative (i.e. enhancing or empowering by means of cognitive
change)
(Middlehurst, 1997).Seyfried categorizes quality aspects in VET according to
the quality of the training process itself, the objectives, and contents of
vocational training, context, and conditions within which the vocational
training takes place. As quality is composed of quite different factors,
depending on the point of view of the observer, he notes that possible quality
indicators could focus on:
Qualifications of trainers
Equipment in classroom
Participants evaluation of the course
Usefulness of the course of participants (motivation/employment
prospects)
Relevance of acquired qualification for the workplace (practical
orientation, social skills, etc,)
There are as many theories of quality as there are writers. These different views
of quality are often confusing and contradictory (MOE, 2005: 2). For instance,
Middlehurst (1997: 46) viewed quality as a spectrum between two polar
establishing acceptable criteria and standards of good performance. This
17
definition focuses on performance-based and accepted criteria. Inputs,
processes, and outputs are the major educational elements to address quality
issues. The relationship between inputs and outputs is influenced by various
factors, and processes and outputs are also numerous and complex. However,
quality in higher education is divergent and controversial. The quality in higher
education is the level of excellence in performance which can be measured by
establishing acceptable criteria and standards of good performance. This
definition focuses on performance based and accepted criteria. Inputs,
processes, and outputs are the major educational elements to address quality
issues. The relationship between inputs and outputs is influenced by various
factors and processes and outputs are also numerous and complex. Today,
nobody questions the importance of quality. Assuring and enhancing the quality
of teaching and learning in higher education is a major objective. Middlehurst
(1997: 48) distinguished five perspectives of quality as exceptional, perfection,
fitness for purpose, value for money and transformation.
2.2.2. Quality as Exceptional or High Standard
Delivering exceptional performance is attainable only in limited circumstances.
This can happen only when the very best and brightest students are admitted to
the system, mainly in world-class universities (Firdissa, 2009: 19).This aspect
considers quality as something distinctive and elitist. Moreover, it is a view of
quality as exceeding very high standards. In education, this notion of quality
tends to focus on inputs and outputs. For example, a TVET that attracts the best
students and provides them with the best resources will excel. Regardless of the
process by which students learn, excellence remains focused on the level of
inputs and outputs as an absolute measure of quality often unattainable by most.
Sallis (1993: 22) said that the absolute concept of quality is unaffordable for all
educational institutions; especially in less developed countries education with
absolute quality is unthinkable. At the moment there is an indication which shows
the deficiency of effectiveness and efficiency in Ethiopia TVET institutions.
Studies have shown that many TVET graduates remain unemployed even in
18
those occupational fields that show a high demand for skilled manpower. In
connection to the MOE (2002) stated:
the quality of training remained poor due to: limited funding; lack of appropriate and
adequate facilities; insufficient number of qualified instructors; inflexible and out dated
occupational standards; lack of adequate functional relationship between training
centers and the real world of work; lack of stakeholders participation in curriculum
design and implementation; and in efficient management.
Additionally, MOE (2006) states that the shortage of sufficient corps of TVET
teachers/instructors represents the most severe obstacle to TVET demand in
Ethiopia. The quality of TVET teachers/ instructors has suffered as a result of the
low reputation of their profession. Most TVET teachers/instructors have relatively
low formal qualification, severely affecting TVET delivery higher qualification
levels.
Furthermore, technical teachers/instructors are often unmotivated. They did not
choose to become technical teachers, but were placed in technical teacher
colleges because there were no other options available. Finally, existing TVET
teachers/instructors are (mostly) inappropriately practically skilled, i.e. not
competent TVET trainers in accordance with occupational standards. This is a
result of a training system that long emphasized theoretical knowledge,
disregarding the importance of practice skills and appreciation of the world of
work. The above listed problems contribute their own share for the lack of TVET
effectiveness and efficiency. To overcome the multidimensional problems of the
TVET institutions, the government and the TVET institutions (like the Deans,
teachers, laboratory technicians, trainees and the administrative staff as a whole)
should have to give due emphasis for proper managing of the existing materials.
Because improper utilization of materials will be contribute its own share on
decreasing the quality of training.
19
2.3. Objectives of the Ethiopia TVET Strategy
The overall objective of the National TVET Strategy is to create a competent,
motivated, adaptable and innovative workforce in Ethiopia contributing to poverty
reduction and social and economic development through facilitating demand-
driven, high quality technical and vocational education and training, relevant to all
sectors of the economy, at all levels and to all people. (Ethiopia TVET strategy
2008: P12)
Specifically, the National TVET Strategy aims to:
Create and further develop a comprehensive, integrated, outcome-based and
decentralized TVET system for Ethiopia Strengthen TVET institutions in view of
making them Centers for Technology Capability, Accumulation & Transfer create
a coherent framework for all actors and stakeholders in the TVET system
establish and capacitate the necessary institutional set-up to manage and
implement TVET in ensuring quality management system (QMS) Improve the
quality of TVET (formal and non-formal) at all levels and make it responsive to
the needs of the labor market. Facilitate the expansion of relevant TVET offers
which are crucial to national development strengthen the private training
provision and encourage enterprises to participate in the TVET system. (Ethiopia
TVET strategy, 2008
2.4. Conceptual Issues: TVET and Quality Assurance
In general, the main responsibility for the effectiveness and quality of the
education lies with the education provider.
The definition of key terms related to quality in TVET institutions varies among
countries and regions. It is important, therefore, that all stakeholders agree on
definitions and vocabulary.
Quality in Vocational Education and Training (VET) refers to three aspects: VET
qualifications, courses, and providers. Educational quality is to be consistent with
the vision and mission of national education initiatives.
20
Quality Assurance for education is the process of monitoring and assessment in
line with defined requirements. The quality assurance system helps an institution
gain confidence in its quality and gain an increase in public trust. Quality
assurance may be undertaken by an external agency or through a TVET
institution’s own internal quality management system (QMS). Quality assurance –
whether external or internal and irrespective of how quality is defined – requires
established benchmarks against which qualifications, courses, and providers can
be assessed.
Quality Control means the systems and mechanisms for quality education that
are in place and are in accordance with designed indicators. The Quality
Standard for TVET institutions may be developed and assessed through:
Internal quality assurance processes;
An external TVET quality assurance agency;
International standard-setting of international generic applications (for
example, ISO9000 provisions).
Quality Auditing is the process of internal monitoring of TVET institutions to
ensure the presence of quality control mechanisms. The administrator of the
TVET institution should develop a positive environment for his/her staff,
conducive to quality work. TVET institutions should develop their own sustainable
approaches to quality monitoring to suit their needs.
Quality Assessment is identification of the quality of TVET institutions against
indicators identified in the TVET QA Manual. This process is designed to help
institutions identify strengths, weaknesses, and opportunities for improvement.
Quality assessment will comprise self-assessment, internal assessment, and
external assessment.
Self-Assessment involves institution-level quality assessment and includes input
from official committees, school staff, and students. A written self assessment
report (SAR) is required. Self-assessment must be conducted yearly in
accordance with the annual development plan of the institution.
Internal Assessment involves quality assessment performed by the Technical
and Vocational organizations. Organizations that employ graduates should be
21
involved in the assessment. Accreditation is the outcome of internal and external
quality assessment. It helps to ensure that institutions are recognized for
providing quality TVET programs.
Internal Quality Assurance is the result of internal quality assessment by an
appointed committee, and external Quality Assurance is the process of quality
assessment and assurance of TVET institutions by an external agency.
Technical Vocational Education and Training (TVET) and Quality Assurance
(QA) are two widely discussed concepts in specialized education. This section of
the paper provides concise explanations on both concepts. VET is a specialized
education designed to empower learners through the development of their
technical skills, human abilities, cognitive understanding, attitudes and work
habits in order to prepare learners adequately for the world of work or positioned
the practically for self-employment after graduation (Winer, 2000,). However,
Badawi (2013) noted that UNESCO and International Labor Organization
unanimously defined TVET as
“A comprehensive term referring to those aspects of the educational process involving, in
addition to general education, the study of technologies and related sciences and the
acquisition of practical skills, attitudes, understanding and knowledge relating to
occupations in various sectors of economic and social life” (p. 284).
Considering the importance of TVET to national development, it has attracted
different names such as Technical Education (TE), Vocational Training (VT),
Vocational Education and Training (VTE), Technical and Vocational Education
and Training, Occupational Education (OE), Apprenticeship Training (AT), and
Career and Technical Education (CTE) in education research literature (Ladipo et
al., 2013).The Ministry of Education has consistently articulated its commitment
to TVET in the national policy on education (NPE) because of the prospects of
poverty eradication, job creation, sustainable development and actualization of
the Transformation Agenda (Ladipo et al, 2013).
22
Apart from poverty reduction potential of TVET, its effective
implementation could also serves as instrument for curbing social exclusion,
where cost of higher education is out of the reach of the majority and as antidote
for youth unemployment, where the labor market is saturated (ETF,
2005).Furthermore, Maclean (2011) asserts that TVET if well positioned could
play multidimensional roles of stimulating economic growth, social development,
improving conventional education, empowerment, wealth creation, poverty
reduction and skills enhancement. In a nation with recurring incidences of youth
restiveness, TVET is well suited to help youths and adults become self-
dependent and self-reliant, while for those working in the industry, TVET is
helpful in the areas of skills enhancement, mitigation of high job turnover and
risks of obsolescence (Okolocha, 2012).
As laudable as the philosophy of TVET is, it is misconstrued by different
people in the society. The parents and wards view vocational education as a
form of education designed for drop-outs and those found to be less intelligent
(ETF, 2005; Ladipo et al, 2013). TVET to some Nigerians is a low quality
education suitable for the less privileged students or second class citizens
(Okolocha, 2012). According to Amodu (2011), the issue of negative perception
of TVET is not limited to parents and ordinary Nigerians, the policy makers are
equally not immune from negative impression about vocational education. The
implication of negative perception of TVET is threefold: (a) low societal
estimation of TVET in the society (b) gross gender imbalance in TVET
implementation, and (c) inadequate human, material, and financial resources for
TVET institutions. Having explained the meaning of TVET and its socio-economic
impacts on the society, the next sub-section operation aliases the term quality
assurance.
Conceptually, quality assurance (QA) refers to performance measures
designed by the authorities for assessing the performance of educational
institutions with a view to ensuring that the learning out comes meet the needs of
each society (Igborgbor, 2012). From another viewpoint, QA refers to established
23
procedures, processes and standard systems that support and ensure effective
delivery of educational services (Kontio, 2012).Besides, within the policy circles,
QA represents a potent “tool which enables policy makers to determine national
educational needs, to assess new approaches to resolving issues, and to
evaluate the effectiveness of policies and strategies” (Asian Development Bank,
1996:1.) From the foregoing, an effective QA should focus on critical elements
such as access/participation, funding, relevance, and quality of TVET (King,
2011; RECOUP, 2011). The relationship between the four elements above and
TVET can better be measured through effective monitoring and evaluation of its
supply, demand and financing elements (King and Palmer, 2008; King, 2011).
To ensure that quality and standards are maintained different nations and
TVET institutions (formal or informal) do have in place QA mechanisms that suite
their socio-economic and educational aspirations. For instance, the United States
of America employed the accreditation systems as QA mechanism at regional,
national, and specialized levels for effective monitoring and coordination of
educational services. Whereas, Australia created a full-fledged QA unit called
Australian Universities Quality Agency (AUQA) to ensure effective quality control
of educational services in tertiary institutions (Mohsin and Kamal, 2012).
Similarly, the government of Nigeria established supervisory agencies to enforce
quality assurance in tertiary institutions. The National Universities Commission
(NUC) maintains oversight functions over the universities; the National Board for
Technical Education (NBTE) oversees the polytechnics; and the National
Commission for Colleges of Education (NCCE) takes charge of the Colleges of
Education. These agencies have over the years developed the Minimum
Academic Standards (MAS) as benchmark for QA and institutional self-
assessment (Onyesom and Ashibogwu, 2013). The MAS is used by supervisory
agencies for institutional accreditation; it covers among others: teaching
quality/effectiveness, floor space for lectures, minimum laboratory facilities per
students, minimum library space, minimum staff/student ratio, minimum teaching
facilities/equipment, and office accommodation (Uvah, 2005). From the foregoing
discourse, the purpose of Accreditation Exercise in USA, Australia and Nigeria is
24
to ensure that standard and quality of higher education are strictly regulated,
maintained and enhanced by educational institutions in line with changing needs
of the society and the industry (Mohsin and Kamal, 2012; Onyesom and
Ashibogwu, 2013).
Ethiopia TVET strategy: 12) The TVET system strives for the highest quality and
relevance of all TVET offers. It will develop effective means of quality management, will
continuously monitor the relevance of TVET programmes and will provide support and
guidance to TVET institutions to achieve defined quality standards. An important
mechanism for this will be the introduction of the system of occupational standards,
assessment and certification
2.5. Measuring functionality of TVET: Quality Assurance Indicators
To avoid measuring TVET performance haphazardly by the rule of thumb,
educationists have developed quality assurance indicators (QAIs) as measures
which give information and statistical bout educational effectiveness, efficiency
and performance in different contexts (Chalmers, 2008). There are several
quality assurance indicators, but the common point of convergence among all the
quality metrics is the need for objective evaluation and quality improvement.
According to UNESCO (2002), the five key components of quality assurance
indicators are: (a) What learners gain; (b) Quality Learning Environments; (c)
Quality Content; (d) Processes that support Quality; and (e) Outcomes from the
learning environment. Additional quality assurance indicators include: (i) the
learners’ behavioral characteristics, attributes and demographic factors, (ii) the
teacher’s professional competencies/pedagogic skills, (iii) the teaching
processes, curriculum and learning environment, (iv) the outcomes of education
(Ehindero, 2004).
Besides, quality assurance indicators could be classified as simple quality
indicator, performance quality indicator and general quality indicator (Cave et al.,
1997; Chalmers, 2008). In practice, simple and performance quality indicators
are quantitative in nature. The simple indicators are employed by quality
25
assurance evaluators for providing a relatively unbiased description of a situation
or process in the school system. The result of such QA is often expressed as
absolute figures devoid of valued judgment. Performance indicators on the other
hand are QA that is tied to a particular standard of learning/teaching, educational
objectives, goal of examination, evaluation of management/teacher/amenities et
cetera. The outcome is relative rather than absolute and it is heavily depended
on valued judgment. The general indicators however are used for QA that is
essentially externally driven to elicit opinions, survey findings, or general
statistics (Cave et al., 1997; Chalmers (2008).
Moreover, quality assurance indicators could also be classified as Input,
Output, Process, and Outcome indicators (Borden).Input and output indicators
are quantitative in nature. The input indicators are employed in QA for measuring
the quality of human, financial, and physical resources available within the formal
school systems. The result of input indicators because of its quantitative nature is
constrained by its inability to determine clearly quality without extensive
interpretation. Output indicators are used in QA for measuring concrete results
produced in the learning environment, including infrastructural/instructional
resources utilized to produce the reported results. The limitation of output
indicators is that it reflects numerical value only, but the quality of the reported
numbers is entirely disregarded. For the process indicators, they are employed
for measuring qualitatively the means used to deliver educational programmes,
activities, and services within the school environment. The process indicators
look at how the education system operates within a particular context; it is a good
measure of inter- and intra-school quality comparison. However, outcome
indicators are employed in QA by institutions and policy-makers to measure the
quality of educational objective, academic activities, and impact of service
delivery. Outcome indicators do not generate results in numerical data like output
indicators, but measure complex processes qualitatively (Borden, 1994).
Furthermore, QA could be carried out using four quality indicators,
namely: finance, access/participation, quality adequacy and relevance of TVET
26
programme (ETF, 2012).Whereas, Ayeni (2012) proposed six quality indicators,
viz: learning resource inputs, instructional process, teachers’ capacities
development, effective management, monitoring and evaluation, and quality
learning outcome. However, Cheung (2001) submitted that there are seven areas
of improvement that is often directed. These include: Teaching Improvement,
Learning Improvement, Curriculum Improvement, Evaluation Improvement,
Classroom Environment Improvement, School Management Improvement, and
Teacher Education Improvement. From the discourse above, the purpose of QA
could be summarized into two, viz: (a) to evaluate brilliant academic performance
of students in standard examinations; and (b) to determine the relevance of the
learning experience to the needs of the students, the community, and the society
at large.
2.6. Environmental Factors Affecting the Quality of TVET
Nigeria’s low quality TVET is linked to a number of environmental factors. The
foremost of the environmental factor is ineffective implementation of TVET
curriculum. According to Onyesom and Ashibogwu (2013), the outcome of
Monitoring of Learning Achievement (MLA) in Nigeria revealed that “there is a
wide gap between the intended curriculum (theory) and the achieved curriculum
(practice).” The constraint of translating educational curriculum into reality in the
domains of colleges, polytechnics and universities had been a recurring
implementation issue in Nigeria for a very long time; this ugly development is
linked to cluster of constraints like inadequacy of experts, irrelevant text-books,
ineffective teaching method, paucity of learning tools for practical-oriented
exercises and poor funding of institutions (Garba, 2004). It is therefore right to
conclude that several laudable educational programmes in Nigeria were
compromised mid-way during implementation because of institution’s inability to
effectively translate the objectives of curriculum into practical realities
(Okebukola, 2004).
27
The second factor that inhibits the quality of TVET in Nigeria is negative
perception by the end-users especially parents, wards, students and
policymakers; a phenomenon linked to poor understanding and low awareness
(Eze and Okorafor, 2012). Similarly, Amodu (2011) remarked that negative
perception of TVET is not an attitude confined to the general public, but the
policy makers in the Education sector are also not insulated from the negative
mind-set about TVET. The problem of negative attitude towards TVET featured in
a survey carried out in Pakistan, where respondents rated Science Education as
more desirable than TVET. From a total of 683 respondents surveyed, 57%
preferred Science Education, 35% favored Technical Education, while 8% voted
in favor of Humanities/Arts. TVET was rated low by respondents because of
negative impression that this form of education attracts lower financial benefits in
the society (Reliance Services, 2012).
The third inhibiting factor against quality TVET is the inability of the
programme to meet the need of the industry. The Nigerian educational system at
present cannot meet the needs of the industry and the society (Omede, 2012).
Empirical studies in Pakistan on the relevance of TVET to the needs of the
industry indicated that 43% of the respondents felt that TVET aligned with the job
demand in the industry; 53% remarked that TVET did not meet industry
expectations and 4% of the respondents were indifferent (Reliance Services,
2012).
Furthermore, TVET experienced fall in quality on account of poor funding
from government and other stakeholders in Nigeria. King (2011) reported that in
several countries of the world, funding/financing of TVET has been very low; the
case is worse in developing nations despite increasing awareness about the
importance of TVET. Empirical finding on funding for TVET from Pakistan
indicated that 75% of the respondents were of the opinion that TVET is grossly
underfunded, 20% replied that TVET is well funded and 5% of the respondents
maintained a neutral viewpoint. The result above is a common feature in
developing nations. In Nigeria, TVET is challenged by paucity of funding from
government and donor agencies (Ladipo e al., 2013). Whereas, huge budgetary
28
allocation is appropriated to security, defense and administration by the
government to the detriment of education sector (Adebakin and Raimi, 2012).
Consequently, quality and standards in the educational institutions have been
compromised because of lack of adequate funding; a development which stifles
the capacity of institutional authorities to meet their teaching, research and
infrastructural needs (Oladipupo et al., 2007; Onyesom and Ashibogwu, 2013). It
was this realization that informed the deliberate inclusion of funding as a key
quality assurance indicator in several working papers (UNESCO, 2002; ETF,
2012; Reliance Services, 2012).
The fifth factor affecting quality of TVET is its inability to stimulate
employability contrary to the widely held notion that specialized education
empowers the citizens to be creative, innovative and productive thereby
improving their employability (Sofoluwe et al., 2013). The rising unemployment
rate in Nigeria negates the presumption that TVET stimulates employability
(Ladipo et al., 2013). TVET Survey findings lent credence to the employability
potential of TVET in Pakistan, where 80% of the respondents favored TVET as a
potent tool for employment, 14% felt it does not and 6% of the respondents
expressed neutrality (Reliance Services, 2012).
The last environmental factor affecting TVET is absence of enabling environment
and infrastructural facilities to strengthen skills acquisition programmes
(Lockheed et al., 1980; King, 2011). Absence of an enabling environment is
worsened by condition of the economy, weak internal capacity of institutions,
poor organizational governance, poor institutional research engagements, the
phenomenon of brain drain leading to paucity of experts, unhealthy industrial
actions, political tampering with policies, unsuitable policy environment,
inadequate funding, shortage of instructional resources, and inconsistent
educational policy (Oladipupo et al., 2007). From the foregoing, the factors
affecting the quality TVET could be summarized as poor conceptualization of
vision and goals, competencies/expertise of instructors, teaching and learning
environment admission and assessment standards, learning environment, and
employability prospects(World Bank, 2007).
29
(Ethiopia TVET strategy, 2008: 15) TVET environment in Ethiopia was
characterized by fragmentation and lack of coordination between the different
delivery systems. Formal TVET was concentrated on secondary school leavers.
Non-formal TVET offers were available to other selected target groups. They did
not, however, reach the broader range of groups in need of TVET. No formally
recognized TVET certification was available for learning outcomes achieved
through non-formal and informal modes of training or learning. There was no
coordination between public and private TVET supply. Furthermore, TVET
targeting of groups in rural areas was divided into agriculture and non-agriculture
TVET running side-by-side without joint and coordinated planning. This situation
resulted in the inefficient use of scarce resources available for TVET in Ethiopia;
lack of transparent and low quality of TVET offers and duplication of programmes
and efforts. In order to overcome this inefficient and ineffective fragmentation in
the future, the TVET system will explicitly address the occupational requirements
in all segments of the labour market, target all population groups in need of TVET
and thus incorporate and coordinate all aspects of TVET in Ethiopia. Therefore,
TVET is seen as an overarching term to describe all modes of formal, non-formal
and informal training and learning below higher education provided by all public
and non-public providers and companies. Against this background, the TVET
system shall build a competent and adaptable workforce according to the needs
of different segments of the labour market, in particular.
In the mainly urban formal sector comprising both public and private
enterprises, TVET will address competence needs in existing companies
and provide an adequately competent workforce necessary to attract new
investments;
In the Civil Service, which urgently needs improved quality of public
service delivery; TVET will provide special attention in this regard.
30
2.7. Quality as Perfection or Zero Defects
Quality as perfection deals with producing consistency through continuous
improvement by adopting total quality management (TQM) to create a philosophy
about work, people and human relationships built around shared values. This
aligns with a positivist paradigm that espouses the belief that the world is
definable, fixable, discoverable, and describable. Hence, quality as perfection
focuses on the process and sets specifications that aim to meet it perfectly
(MOE, 2002). This notion of quality is perhaps applicable to administrative tasks
such as the maintenance of students’ records, but it does not fit well with the idea
of expository learning. Quality in education is difficult to define and measure
(World Bank, 2007: 2). Regarding this, argued that a discussion on the quality of
education usually focuses on the level of pupils’ achievements in examinations,
parents’ satisfaction with the outcome of education, relevant skills, attitude, and
knowledge acquired for life after schooling, and the condition of the learning
environment. However, some of these aspects are subjective and therefore
difficult to measure. There are a number of indicators that contribute to the
quality of educational provisions including pupil-teacher ratio, class size,
availability of facilities and resources, and the qualifications of teachers. Quality
assurance as a whole is a range of actions and mechanisms that support quality
in training. Moreover, quality assurance is about ascertaining the existence of
quality or taking actions to ensure the existence of quality. This view is closely
linked with systems where the emphasis is on accreditation, or on the public
guarantee of quality. Quality assurance is also identified with improvement, and
therefore it follows the process of accreditation or licensing, through which a
basic measure of quality is established. A well-established accreditation process
has a major impact on the quality of training since each and every aspect of the
quality of training should pass through predetermined criteria to be fulfilled by the
trainee or training institute.
31
2.8. Recent Global TVET Reforms for Quality Assurance
There is currently a strong move in many countries towards having
rigorous, internationally recognized TVET quality assurance process. Many
countries have initiated steps for establishment of quality assurance mechanisms
keeping in view the provision of TVET. This initiative is tied to the reforms in
TVET sweeping round the globe. Existing TVET policies are often fragmented
and limited in scope; so far the formal training sub-sector attracts the largest
proportion of government support (Kingombe, 2011). This supply-driven system
is exclusive, inefficient, and unresponsive to labor-market needs and a national
training policy should be all embracing. However, the future of TVET is
generating heated debate nearly everywhere in the world. Kingombe (2011)
posited that globalization and the failure of development policies in the fight
against poverty have put TVET back at the centre of national and international
policy debates; as a result TVET reform constitutes a vibrant area of public
policy. Various national government and international organization like the
UNESCO has being clamoring for overall change in the system of TVET.
According to Kingombe (2011), the purpose of a TVET Reform Project is to
support change within the TVET system, the TVET reform consist of a broad
range of programme of TVET activities that focus on;
1) Development of new national TVET policy
2) Implementation of competency based training.
3) New TVET teacher training arrangement (e.g. development of National
Technical and Vocational Education Qualification Framework and
development of teachers training Qualification).
4) A greater role for the private sector and
5) More decentralized management of the formal TVET institutions.
These TVET reforms differ in various countries due to their various levels of
technological needs and aspirations. On the other hand, when examined TVET
across the globe , it is clear that the global reforms is directing focus and interest
to address social, environmental, political, agriculture, business, sciences and
32
technological needs amongst others. This is so because the world is gradually
transforming from knowledge base to competency base. Nonetheless, many
countries based their TVET reform strategies on sector strategy plans which are
derived from national development plans, such as the improvement of
productivity through skills development in industrial sectors. Consequently, these
transformations have made many nations to establish their TVET model based
on their technological needs.
2.9. Quality Assurance in Technical and Vocational Education and
Training (TVET)
The concept of quality has been one of the most important concepts in
contemporary educational terminology (Zelvys, 2004). In terms of general
concept, quality is defined by the ability or degree with which a product, service,
or phenomenon conforms, to an established standard, and which make it to be
relatively superior to other. Idialu (2007) described quality as standards of
something as compared to other things that is the degree of goodness or
excellence. According to Adegbesan, (2010) quality is not just a feature of a
finished product or services but involves a focus on internal processes and
outputs which includes; the reduction of waste and the improvement of
productivity. Quality as the totality of features and characteristic of product or
service that bear on its ability to satisfy stated or implied needs.
According to Olusola (2008) quality in education has to do with excellence,
standard, appropriateness and real value. Similarly, Oyebade, Oladpo and
Adetoro (2012) opined that quality in education may be considered on the basis
of how good and efficient the teachers are; how adequate and accessible the
facilities and materials needed for effective teaching and learning are; and how
prepared the graduates are for meeting the challenges of life and for solving the
social problems.
In TVET, quality is directly related to the achievement of the learning outcomes
(knowledge, skills, and competence achieved at the end of the learning process)
that fulfils the key stakeholders’ expectations: - students, parents, employers,
33
and community in general (Romanian Ministry of Education, Research, and
Youth, n.d.). Continuous enhancement of the quality of TVET system is a key
priority to any nation that desires to reap the benefits of this all important aspect
of education system. In fact, quality enhancement is viewed as one of the main
objectives of TVET system.
In order to ensure quality in TVET, it is essential to establish quality assurance
(QA) frameworks applying to all aspect of TVET. Globally, the focus today is on
strengthening quality assurance at all levels. Quality Assurance (QA) is a
generic term that can mean different things in different national and regional
contexts. In a broad sense, Onocha (2002) sees quality assurance as the
management of goods, services, and activities from the input stage, through
processes to the output stage of production. According to Adebayo, Oyenike and
Adesoji quality assurance is about consistently meeting product specification or
getting things for the first time and every time. It involves series of operational
techniques and activities which includes all actions taken when requirement for
quality are met. Similarly, Maajumdar, Khambayat, Tsesoro-Gayondato and Solla
(2010) described quality assurance as the process of verifying or determining
whether products or services meet or exceed customer expectations. They
maintained that QA is a process-driven approach with specific steps to help
define and attain goals. Maajumdar et al further stressed that QA helps
determine whether the steps used to provide the product or service is appropriate
for the time and conditions. Quality assurance is about what people at different
levels or units of an organization contribute to accepted standard of product
quality. This involves a coordinated quality assurance system, which should be
systematic; provide fundamentals of practice; be manageable so that its people
will use it; be integrated; and allow scope for individual initiative and professional
judgment (Kirkpatrick, 2005). QA therefore when applied in general concept, is
seen as any systematic process of checking to see whether a product or service
being developed is meeting specific requirements.
Quality assurance in education is the consistent and adequate provision
and utilization of good and high standard resources to foster effective teaching
34
and learning in every stage and aspect of the educational system (Fasasi, 2006).
Quality assurance is the systematic review of educational programmes to ensure
that acceptable standards of education, scholarship, and infrastructure are being
maintained (UNESCO). According to Tuck (2007) quality assurance in education
is the process and procedures for ensuring that qualifications, assessment, and
programme delivery meet certain standards. Oderinde (2004) enumerated two
aspects of quality in education, which are both internal and external. The internal
aspect is the implementations of the school objectives while the external aspect
deals with the implementation of national objectives, which are pre-requisites to
the achievement of quality in any educational institution. Quality Assurance can
refer to all forms of internal and external quality monitoring, evaluation or review
or the systematic review of educational programmes to ensure that acceptable
standards of education, scholarship, and infrastructure are being maintained
(African Union, 2007).
Quality assurance in TVET is the systematic management and assessment
procedures adopted by an educational institution or system to monitor
performance and to ensure achievement of quality outputs or improved quality
(Majumdaret al, 2010). The main actors to quality assurance in TVET are;
teachers, the commission for quality assurance and evaluation, school
management, school inspectorate, and community (Romanian Ministry of
Education, Research, and Youth.) It can be simply put that quality assurance in
TVET programme is the adequate provision and utilization of resources in all
aspects of the programme activities to produce competent and effective
graduates. So, any activity that is concerned with assessing and improving the
merit or the worth of an intervention in the field of TVET or its compliance with
given standards constitutes quality assurance.
2.10. General principles of the quality assurance system in Lao PDR
The overall quality assurance system starts with establishing the quality
standard, conducting assessments, and using the results of the assessments as
shown in the picture below. (Lao PDR context, 2011:3).
35
Figure 2.10. General principles of the quality assurance system
The process of achieving the quality standard involves all stakeholders:
the institutions which will be assessed, TVED, ESQAC, and organizations
that employ students and graduates of the institutions. All concerned
parties must collectively work to achieve the standard.
The quality assurance system includes several activities, starting from the
self-assessment of the institution and finishing with the use of assessment
outputs. Institutions conduct a self-assessment every year. The institution
utilizes the results of the self-assessment to improve internal quality for
the next semester. The self-assessment report is also the basis for the
annual report of the institution to be sent to the parent organization.
After the self-assessment report, TVED conducts an internal assessment.
The assessment team consists mainly of representatives of TVET
institutions. The assessment reviews the self-assessment report and
distributes the information among TVET institutions. The internal
assessment is conducted every two years.
Following the internal assessment, ESQAC conducts an external
assessment, in coordination with outside parties, such as employers and
Standards development:
Components, Indicators, Criteria ...
Quality Assessment
Assessment result reflection
Improve quality,
build trust in
society
36
senior persons involved in TVET. The external assessment report is sent to
an accreditation committee for approval. (In this preliminary stage, the
Ministry of Education (MOE) will receive the report. The accreditation
committee will be established at a later date.) The external assessment is
conducted every three or five years depending on the conditions of the
institution. Ultimately, the accredited institution will gain confidence and
public recognition. Other institutions will also be motivated to gain similar
recognition.
Training enhances and improves person’s skills, imparts knowledge to change
person’s attitudes and values towards a particular direction. Systematic
modification of behavior through the learning event, program, and instruction
enables individuals to achieve the levels of knowledge, skill, and competence
needed to carry out their work effectively. It is a technique which properly focuses
and directs towards the achievement of particular goals and objectives of the
organization (Pattanayak, 2001).
From the above discussion it can be understood that education and training is a
means to develop the required knowledge of the learner which in turn determines
his competence and performance and brings him in the line of others or takes
him ahead of others. Good performance, better competence, desirable qualities
are all products of knowledge. People with knowledge add value to anything.
They change the worthless to worthy one. Knowledge enhances personal traits
as creativity, skills, intelligence, and commitment to work. Therefore, training
programs should be designed so as to provide learning opportunities that are
effective and efficient. Any training program, if systematically developed and
introduced, brings a desirable change in behavior. Any training undertaken
should be well planned, structured, and directed towards the real need.
Armstrong in Tshukudu (2009) states that a systematic training is one that is
specifically designed planned and implemented to meet the defined needs. Thus,
training process consists of planned programs designed to improve competence
and performance at the individual employee, group, and organizational levels.
37
Improved competence and performance imply that there have been measurable
changes in knowledge, skill, abilities, attitudes, and behavior.
Tshkudu (2009), stated that, various authors develop training models about
training and development procedures to be followed. The majority of training
models are systematic in that they describe the training and development
undertaken as a logical series of steps. Before the training program is conducted,
it is necessary that the training needs are identified. Identification of training
needs is first and probably the most important step towards the identification of
training techniques. Once it is established, that need for training is a necessity,
then the question arises what type of training is required?. Learning and
performance are best fostered when students engage in practice that focuses on
a specific goal. Therefore, the trainer must be clear on what type of behavior is
required for the learners as the learning outcome (Eberly, 2013).
Evaluation goals involve multiple purposes at different levels. These purposes
include student learning, instructional material, transfer of training, and return on
investment. Attaining these multiple purposes may require the collaboration of
different people in different parts of the organization.
Tshukudu (2009) identifies five purposes for evaluating training and
development namely: feedback, control, research, intervention, and power
games. Feedback supports quality control over the design and delivery of training
and development activities. Feedback to trainees is critical for imparting a
learning process during training and development. Timely feedback to
participants on the effectiveness of particular methods and on the attainment of
objectives set for the program will help in the development of the programs those
are currently being run and those planned for future. Feedback gives the
following information which needs to be collected for evaluation:
The extent to which the objectives are being or have been met;
Before and after measures of levels of knowledge, concepts used, skills,
attitudes and behavior;
Sufficient detail about content to be able to estimate the effectiveness of
each topic;
38
Evidence of transfer of learning back to the workplace; and
Some identification of those for whom the program was of most and least
benefit; so that the target population can be more closely defined.
Moreover, (Kirkpatrick, (2005)), stated that properly developed and administered,
competency exams can answer various questions like: Can the person who has
been trained to weld, for example, actually do the kinds of welds that are required
on the job? Can the customer information representative provide customers with
the correct information or refer them to the proper agency? Can the manufacturing
supervisor successfully use a new computer-based manufacturing resource
planning system introduced into the plant? By retraining those who have not
acquired the knowledge and skills needed to do their jobs, an organization can
improve employees' performance and the effectiveness of the organization as a
whole.
Competency exams can also increase trainees' motivation levels, because a
"testing hurdle" is required at the end of training. When trainees know they will be
tested at the completion of the training, they are more likely to attend sessions,
actively participate, concentrate, and study course materials. In this way, trainees
are made accountable for their learning
(Kathleen, 2006). Trainers are also held accountable for their instruction.
Competency exams provide trainers with valuable feedback for improving training.
For example, consistently low scores by trainees on certain parts of an exam may
indicate that the training should be revised, more information may be needed,
exercises may need clarification, or more time may be required to cover a
particular topic. Confusion or misunderstanding on the part of trainees can provide
trainers with direction for improving subsequent training efforts (Kathleen,
2006).With regard to Ethiopian TVET system, occupational assessment is
employed by an authorized office (COC). Output quality of TVET delivery is
measured through a process of learner’s achieved competence. This is done
through occupational assessment, which is based on the occupational standards.
A candidate who has proven, through occupational assessment (which may be
39
one assessment or a series of assessments), that he is competent will be
awarded a National Occupational Certificate, which is the official proof of a
person’s competence in a TVET relevant occupational area.
From the above discussion it can be understood that the training evaluation is
concentrated only on the performance of the trainee and the trainer where as
other factors that influence the effectiveness of the training program are not
taken into consideration. To that effect the evaluation process may lack
completeness in the east Gojjam Zone.
2.11. Process of institutional quality development
The institution improves its quality through several methods, including: the “Plan,
Do, Check, and Act” (PDCA) cycle and the Total Quality Management (TQM)
approach. The simple and most popular method is the PDCA cycle, also known
as the Demming wheel (named after W. Edwards Demming, a quality
management pioneer). The cycle is explained below:
Figure 2.11. Process of institutional quality development.
The ‘plan’ part of the PDCA cycle needs to be operationalised and based on the
best evidence, that is. who will say or do, what activities, with whom, under what
conditions? To what degree are these components supported by monitoring and
evaluation of TVET outputs and outcomes?
40
The ‘do’ part of the cycle offers an opportunity to specify how the plan will be
implemented. The speed and effectiveness of implementation may depend on
knowing exactly:
■what needs to be in place in order to achieve the desired results for TVET
stakeholders;
■who is most likely to be able to engage in executing the plan;
■how ‘readiness for change’ among key stakeholders is created in the context of
implementation.
Highlighting the ‘check’ stage and the role of indicators
In this cyclical process, the ‘check’ stage plays a crucial role in ensuring and
improving the quality of TVET provision, particularly by monitoring and evaluating
TVET processes and results. In reality, there are many reasons why countries
and TVET providers should undertake monitoring and evaluation, the need to
know whether TVET provision is meeting its objectives; whether TVET provision
is leading to the desired effects among its target group; and because detailed
information is generated about the progress of TVET provision and the results it
has obtained.
In addition, monitoring and evaluation allow greater transparency and
accountability regarding the management of financial resources. Both monitoring
and evaluation are based on the use of indicators, i.e. measures of the status of,
or change in, the TVET system and provision with regard to its goals (Figure 2).
Users of education and training data, such as policy makers, teachers, parents
and employers, generally focus on performance indicators that measure the
outcomes of the TVET system, namely student or trainee achievement and
success. However, a sound indicator system must also include context
indicators, i.e. those measures of system inputs and processes that assist in the
interpretation
41
2.12. The role of management body in training organizations
Managers have critical roles in the creation, implementation, and management of
an organization. According to MOE (2009).All managers/leaders at various
selves of education system have definite tasks to perform though they may use
different skills because of difference in the nature of the task, competence, and
skill they have. They can do their jobs effectively when they have the required
management skill and competence. The role of the manager to his/her job has
two important aspects namely: a set of managerial functions (planning,
organizing, and controlling) and a set of crucial management skills (technical,
human, and conceptual).Planning anticipates future activities. The purpose of
planning TVET is to establish objectives and translate them into a schedule of
operational activities for a specific period of time.
Briscoe in Tshukudu (2009) identifies specific reasons for planning being an
important management function. Planning contributes to the effective handling of
change. And, if one is to consider the degree to which an organization needs to
change to strive to become a learning organization, planning becomes crucial.
The planning process can be divided into seven phases which include assessing
the situation, establishing objectives, determining an alternative course of action,
evaluating and selecting alternatives, implementing selected plans and
evaluating the progress of the plan in terms of assessed needs, the stated
objectives and set control standards. After the planning process, managers must
organize resources in order to achieve their plan. Organizing can be defined as
the arranging and grouping of jobs, the allocation of resources, and the
assignment of work in the department in order to ensure that functions are
implemented according to the plan MOE (2009) noted the following
The principals’ skill in organizing and coordinating the efforts of teachers and other
school community members ensures proper utilization of resources and successful
achievement of instructional goals. They exercise their management proficiency through
shaping the organizational climate and resource of the school rather than by direct
involvement in each activity. (MOE, 2009: p.20)
42
To be effective in the TVET management, both human and non human resources
must be coordinated to accomplish the objectives of the TVET institutes. This
means, the disorganized human, material and financial resources must be
converted into useful outputs (Folashade, 2000; 25).
Managers are also required to control systems and activities in the organization
to promote learning. Control intends to ensure optimal utilization of resources.
The main aim of control is to ensure that departmental effectiveness and
efficiency are promoted. Control is implemented to ensure that departmental
activities are implemented according to a predetermined standard. Plunkett and
Steiner, L (2010) emphasize that control is the systematic effort of identifying
performance standards and comparing the actual performance with the planned
performance goals and objectives. Performance standards and measures are
developed for the key performance areas. Critical performance areas are
responsibilities or accountabilities of such importance that unacceptable
performance will result in a poor performance appraisal. Key performance areas
must be formulated thoughtfully because an employee’s unacceptable
performance can result in disciplinary action.
In addition to that the school principal, has the responsibility of developing
effective communication system; downward, upward, as well as horizontal.”The
principal should know that effective communication cannot be secured by
sending more orders and directives downward. But he should initiate and
encourage his staff to send their opinions, criticism, questions, and information
upward” (MOE, 2008)
Tshukudu (2009) managers identified specific strategies to enforce effective
communication. Firstly, they should develop a vision for the desired future by
examining past experiences, the present situation, and the future goals. All
information should be disseminated and the vision communicated to all
employees. Secondly, communication of the vision should lead to the creation of
meaning and trust among all employees. Thirdly, management should choose
the best course of action so as to instill trust, identity, and integrity by being
43
consistent in the application of the communication. Fourthly, the manager should
always keep his or her own skills and weaknesses in mind and strive to
overcome his or her limitations by using employees that will compensate for
managerial weaknesses.
College Deans and vice Deans are also responsible to conflict management
activity. Conflict is in evitable. Not all conflict is bad. Some conflicts support the
goals of the group and improve its performance; these are functional, or
constructive, forms of conflict. But there are conflicts that hinder group
performance; these are dysfunctional, or destructive, forms of conflict. As a
whole, conflict in the workplace can affect the effectiveness of individuals, teams,
and the entire organization. So the manager’s conflict handling skill can result in
negative or positive effect in the school environment With regard to the Ethiopian
TVET system, policies and strategies are developed at the national level by the
Federal TVET agency. As it is stated in the TVET Strategy (2008), the state
TVET authorities plan, coordinate, support and supervise the TVET provision in
the irrespective regions, secure funding for the governmental TVET colleges in
the regions. Moreover the system intends to delegate major responsibilities
directly to the TVET colleges. To that effect the East Gojjam Administrate Zone
colleges are delegated operation a autonomy in terms of use of resources,
overall management, and planning of TVET programs. As a result authorities of
these institutes are more responsible to run the training program according to the
designed strategy in order to achieve the desired goal. So it is obvious that the
deans and vice deans of these colleges have to enhance the required
management skills
2.13. Indicators of Quality Assurance in (TVET) Program
Ogbodo (2009) and Ehindero (2004) opined that there are indicators and indices
that are associated with quality assurance in education, TVET inclusive. Some of
these indicators and indices are students, teachers, supervision of instruction
and teaching effectiveness, teaching and learning environment, student
admission policy, recruitment, and selection of academic staff, measurement,
44
and evaluation as well as the flow of operational fund. Similarly, UNICEF (2000)
explained quality education by enumerating the components of quality education
which are:
Learners who are healthy, well nourished, and ready to participate, learn,
and supported in learning by families and communities.
Environments that are healthy, safe, protective, gender sensitive, and
have adequate resources and facilities.
Content that is reflected in relevant curricula and materials for acquisition
of basic skills, skills for life, and knowledge in such areas as gender, and
health.
Process through which trained teachers use appropriate teaching
approaches in well managed classrooms and schools; and skillful
assessment to facilitate learning and reduce disparities.
Outcomes that encompass knowledge, skills, attitudes, and are linked to
national goals for education and positive participation in society.
According to Fasasi (2006) education quality is measured using already
established standards or quality indicators that can be low or above a given
benchmark. The quality is said to be low or poor where standards are not met, or
where stakeholders query or doubt any area of the process or the competencies
of graduates of the educational system/ programmes.
2.14. Quality Assurance Strategies in TVET Program in different
country
Various strategies have been put in place to tackle the challenges of quality
assurance in education in general and TVET in particular in different countries in
the World. However, some of these strategies include: planning; internal and
external evaluation of TVET programmes; improved funding; public private
partnership; training and retraining of TVET teachers/ instructors; adequate
provision of required infrastructures; organizing seminars and workshop for TVET
teachers/ instructors; provision of research grants to TVET teachers/ instructors;
accreditation; and provision of scholarship to TVET teachers and students.
45
Anyakwo (2012) posited that factors such as adequate and functional facilities,
appropriate class size, the right number of qualified and competent TVET
educators, appropriate teaching methods/ strategies; and funding promote the
quality of TVET programmes.
Similarly, Aworanti (2012) stated that to promote the quality of TVET,
there should be adequate and functional facilities; good students’ teacher
relationship; conductive teaching/learning environment; and sufficiently learner-
centered environment. According to the Romanian Ministry of Education,
Research, and Youth (RY) the main actors (teachers, quality assurance
agencies, school management, employers, school inspectors, and community) in
quality assurance plays vital roles in achieving the goals of quality assurance.
The following are some roles of the various actors of quality assurance for quality
outcomes:
Teachers: the roles of the teachers include: use of student- centered teaching
methods; improvement of the quality of teaching process after regular evaluation
(at least annually) of students’ satisfaction; team planning (at least at curriculum
level) of teaching and assessment activities; offering individual support at student
request; and applying the quality assurance measures established at school
level.
Quality Assurance Agencies: Their roles include: internal monitoring of TVET
quality; and coordination of TVET quality assurance and evaluation processes.
School Management: the roles of the school management include: development
of school action plan, following consultation processes with all stakeholders and
taking into account regional and local priorities; promoting a quality culture at
school level; permanent communication with students, parents, and employers;
and efficient and effective maintenance of teaching and learning resources.
Employers of Labor: The roles of the employers include: involvement and
identification of training needs, and the planning of vocational education and
training offer; involvement in the design of locally developed curricula;
participation in the certification of vocational competences acquired by students;
46
and formulating proposal for the improvement of vocational education and
training.
School Inspectorate: The roles of the school inspectorates include: give
guidance and support the schools in quality assurance process; quality control
and formulation of quality improvement proposals; support for professional
development of teachers; and dissemination of good practice in quality
assurance.
Community: The roles of the community include: support the school’s
institutional development; pro active participation in the school’s administration
council; and assurance of the necessary resources for the teaching and learning
process.
Similarly, Onyesom and Ashibogwu (2013) posited that control measures
of quality assurance in vocational education include: proper evaluation and
monitoring; adequate funding; improved supervision; retraining of teachers;
research improvement; and attitudinal change on the part of government, school
administrators and management, TVET teachers, parents, and students.
Quality in TVET institutions varies among countries and regions. It is
important, therefore, that all stakeholders agree on definitions and vocabulary.
Below are some definitions specific to the (Lao PDR context, 2011:1).
Quality in Vocational Education and Training (VET) refers to three
aspects: VET qualifications, courses, and providers. Educational
quality is to be consistent with the vision and mission of national
education initiatives.
Quality Assurance for education is the process of monitoring and
assessment in line with defined requirements. The quality assurance
system helps an institution gain confidence in its quality and gain an
increase in public trust. Quality assurance may be undertaken by an
external agency or through a TVET institution’s own internal quality
management system (QMS). Quality assurance – whether external or
internal and irrespective of how quality is defined – requires
47
established benchmarks against which qualifications, courses and
providers can be assessed.
Quality Control means the systems and mechanisms for quality
education that are in place and are in accordance with designed
indicators.
The Quality Standard for TVET institutions may be developed and
assessed through:
Internal quality assurance processes;
An external TVET quality assurance agency;
International standard-setting of international generic applications
(for example, ISO 9000 provisions).
Quality Auditing is the process of internal monitoring of TVET
institutions to ensure the presence of quality control mechanisms. The
administrator of the TVET institution should develop a positive
environment for his/her staff, conducive to quality work. TVET
institutions should develop their own sustainable approaches to quality
monitoring to suit their needs.
Quality Assessment is identification of the quality of TVET institutions
against indicators identified in the TVET QA Manual. This process is
designed to help institutions identify strengths, weaknesses, and
opportunities for improvement. Quality assessment will comprise self-
assessment, internal assessment and external assessment.
Self-Assessment involves institution-level quality assessment and
includes input from official committees, school staff, and students. A
written self-assessment report (SAR) is required. Self-assessment
must be conducted yearly in accordance with the annual development
plan of the institution.
Internal Assesment involves quality assessment performed by the
Technical and Vocational Education Department (TVED). An
assessment committee may comprise TVED representatives, the
Educational Standard and Quality Assurance Center (ESQAC), and
48
representatives of the TVET Quality Network from each region. Internal
assessment can be conducted every two to three years to enhance
policy review and institutional development planning.
External Assessment involves quality assessment by an external or
independent agency. It may be organized every three to five years.
Employers and organizations that employ graduates should be
involved in the assessment.
Accreditation is the outcome of internal and external quality
assessment. It helps to ensure that institutions are recognized for
providing quality TVET programs.
Internal Quality Assurance is the result of internal quality assessment
by an appointed committee from TVED, ESQAC, and the TVET QA
Network. It ensures that TVET institutions are able to demonstrate their
quality level by measure of TVET QA Manual indicators.
External Quality Assurance is the process of quality assessment and
assurance of TVET institutions by an external agency.
System and Mechanisms refers to implementation steps carried out by
staff. It includes planning in relation to the organization of activities and
allocation of resources towards designed goals.
Quality Component consists of a set of indicators measuring an aspect
of the the quality assurance system.
Indicator is a standard to measure the level of quality implemented.
Educational Product means the output of the TVET institution.
Efficiency refers to the extent to which resources are well used by the
institution.
Effectiveness means the quality of outcome of the TVET institution in
relation to goals and objectives.
2.15. Challenges of Quality Assurance in TVET Program in Ethiopia
Quality Assurance is a key component of successful internalization, mechanism
for building institutional reputation in a competitive local and global arena and
49
necessary foundation for consumer protection. The concept of quality with
regards to education is considered as the worth of education in the area of input,
teaching/learning process, and output as well as the entire gamut involved in the
education delivery system (Onocha, 2012). However, various challenges have
been identified to affect the achievement of the goals and objectives of quality
assurance in TVET. Evidence from research studies (Alfred, 2012; Idialu, 2012)
indicated that the factors militating against quality assurance in vocational
education programmes are numerous. In Ethiopia some of these factors as
highlighted by these authors include the following: inadequate funding;
inadequate staff quality and quantity; inadequate provision of facilities;
insufficient provision of instructional materials; poor retraining scheme for
vocational teachers and poor societal attitude. Other factors include poor
remuneration of vocational teachers; poor administration and supervision;
examination malpractice; poor assessment methods; absenteeism of teachers
and students; poor teacher student relationship, counseling services are not
provided in the schools, administrative flaws in terms of appointment of teaching
staffs; politicization of teachers’ appointment; and total disregard of accreditation
report.
According to Anachuna (2012) the factors militating against quality assurance in
Ethiopia TVET colleges include: population explosion in TVET colleges;
overcrowded classrooms; inadequate funding; inadequate infrastructural
facilities; inadequate academic staff; poor remuneration of instructors; mirage
office accommodation; poor college management; unstable academic calendar
due to incessant strikes by staff, students unrest, examination malpractice;
dearth of research grants; cultism, ill equipped libraries; and too much emphasis
on paper qualification. Furthermore, Babalola (2001) posited that TVET
education in Ethiopia is in crisis. He stated that, there is less money to spend on
training, research, and community services. Also, he maintained that libraries in
Ethiopia TVET education lack adequate and relevant books; laboratories do not
have essential equipments; classrooms are without adequate furniture’s for
students and even office accommodation to TVET education staff. The
50
equipments for science and technical vocational education among others were
lacking in majority of the colleges in Ethiopia. Many colleges’ buildings in every
state of the country were in a terrible state of disrepair; training materials,
workshops, staff offices, and TVET furniture were also lacking, although there
was wide variation from state to state (UNESCO, 2003).
(MOE, 2006). Hence, TVET colleges should provide instructors either with
sponsorship to upgrade their educational level or employ additional masters
degree holders teaching staff to maintain quality in the teaching-learning process.
Second, the teaching staffs were not competent enough in playing their roles and
accomplishing their responsibilities due to the lack of pedagogical knowhow and
on the job training opportunities. Thus, it is imperative to introduce a teacher’s
development program to enhance those on the frontline of education
Folashade(2005) observed that many TVET including Ethiopian teachers are
unhappy, lack the zeal and enthusiasm in their jobs because their welfare is not
taken into consideration by their employers. They go on strikes before being paid
their salaries and retirement benefits are not guaranteed at retirement. Under
these conditions, quality in teaching may be affected. However, Anyanwu (2009)
stated that students can make or mar quality in training. Indeed when the
students are not interested in a subject and do not possess learning materials
such as text and exercise books, quality teaching is jeopardized especially for
technical and vocational education which contribute significantly to economic and
self reliance. Based on the foregoing, it is evident that the quality and
functionality of technical and vocational education programmes in Ethiopia has
been marred by several factors, this situation is worrisome to TVET stakeholders
and need to be addressed.
Cooperative training is the one of training method that helps to improve quality
training. According to MOE (2008) the major advantage of apprenticeship training
(and more generally cooperative TVET delivery forms) is its vicinity to the world
of work. Trainees are systematically exposed to the world of work and learn the
occupational practice in a real life situation. Experience shows that this leads to
51
significantly better training outcomes, practical skills, work attitudes and
theoretical comprehension of the occupational requirements. Furthermore,
enterprises get to know the trainees, which often lead to employment after
graduation. Through cooperative TVET schemes companies can also contribute
to the further development of TVET system. Finally, apprenticeships and other
forms of cooperative training tend to be more cost-effective than school-based
TVET, as TVET institutions need not invest in sophisticated machinery and
training periods in the institutions will be shorter.
2.16. Summary of the review literatures
In general, the literature review insights the relevance of TVET with regard to
social, economic, environmental, and political aspects. To that effect international
organizations such as the ILO and UNESCO give directions and
recommendations to nations on the implementation of TVET. It is also observed
that some developed and developing counties give emphasis to TVET in their
education systems though Africa takes the list percentage as it is indicated in the
literature. In addition to that the challenges of implementation and possible
solutions are forwarded. According to the AU recommendation, it is necessary for
a nation to assess the existing national TVET system capacity, including funding
levels and budget utilization, strengths, weaknesses, and deficiencies before
embarking a large-scale system. The UNESCO and ILO improve that in some
developing countries decision-making processes have been totally devolved to
TVET institutions or skills centers, providing managers with increased autonomy
and accountability for the performance of their institution, and they suggest that
under such circumstances, institutions need to develop their own business or
strategic plans. Moreover, managers will be responsible for the management of
budgets at their own institution. And some form of external accreditation and
quality assurance would need to be a fundamental component of such devolution
to ensure standards. Ethiopia is one of those countries which implement TVET in
a broad base. As a result, since 2002 the education policy is revised to tackle the
previous problems encountered in the education system. Based on that, TVET is
52
integrated with in the education system as formal and informal system. Besides
that, to enable the TVET trainees get more practice at the workplace, cooperative
training is designed. Moreover, to control the quality of the training outcome,
assessment centers of competencies are established, though the result of
trainees who sat for COC assessment is poor. In the literature review it is also
observed that the training program has to be designed according to manpower
requirements of the society. Moreover, different tasks that have to be performed
in the training process are identified. In the training process the first action to be
taken is need identification. Objectives of the training have also to be identified.
Preparation of necessary training materials as well as competent trainers is also
another task. Evaluation of the training program is vital to take corrective actions
at every step. In addition the role of management body in planning, organizing,
leading, and controlling available human as well as non-human resources has
also its influence for the training program to be effective. Based on this
information, the study attempts to assess the roles, nature, scope and challenges
of TVET Programme and its significance for improving Technical/Vocational
education in East Gojjam Administer Zone. The government tries to examine the
current challenges of the TVET programme and recommend possible solutions to
the challenges because Technical and Vocational Education in East Gojjam
Administer Zone faces a lot of challenges regarding quality training.
53
CHAPTER THREE: RESEARGH DESIGN AND METHODOLOGY
3.1. Study Design
The study was conducted in East Gojjam zone TVET Colleges from February
1/2018 up to September 12/2018. In Administration zone there are 11 TVET
Colleges. Currently there are 33 Deans, 50 Department heads, 447 Trainers, and
7849trainees.To reliable the study Amhara TVET bureau expertise and textile
garment trainees from D/M /P/T/C were included.
This study used both quantitative and qualitative approaches. A quantitative
research requires that data be expressed in numbers. Thus it is suitable since
large amounts of data were collected from a large target group. For the empirical
study a self-administered questionnaire was used as the data collection method.
A self-administered questionnaire was easier to administer and allows for greater
anonymity than interviews. The qualitative approach involved open ended
questions in order to get detail information from the respondents. With this regard
the study employed mixed approach so as to make it completed.A cross
sectional study design was used.
54
3.1.1 Method of data collection procedure flow chart
2
Data analyzing and interpretation
Study on the existing training
Data collection
Primary data collection
Secondary data collection
Books
Questionnaires’
Journals
Questionnaires
Understanding the current potential for the Training
Giving information to suit current training to the standard requirements
Giving information to facilitate the
infrastructure to suit for quality training
Giving required information regarding quality training
Documentation and publishing
Through Training experience
Figure 3.1.1
55
3.2. Study Population
The study population were deans, department heads trainers, trainees TVET
bureau expertise, and textile garment trainees who selected as a sample.
3.3. Sample Size and sampling Method
All 33 deans, 50 department heads, and 50 textile garment trainees were
participated in the study using comprehensive sampling method. Whereas
regarding to trainers, TVET bureau expertise, and trainees simple random
sampling was used. According to Cohen and Morison (2007) in determining
sample size for a probability sample one has to consider not only the population
size but also the confidence level and confidence interval. Therefore the
researcher determined the sample size of 95% confidence level and ±3 percent
confidence interval. As you can see in the following table from 447 trainers 224,
from 34 expertises 17, and from 7819 trainees 782 were selected randomly.
Table 3.3.1 Sample size
No College Population (Trainers)
Sample (50%)
Population (Trainees)
Sample (10%)
1 Mertolemariam 48 24 1009 101
2 Amanuel 26 13 237 24
3 Debre Elias 12 6 208 21
4 Debre Work 32 16 599 60
5 Debre Markos 150 75 2088 209
6 Gindewoin 12 6 105 11
7 Yejubie 6 3 181 18
9 Motta 59 30 1578 158
10 Kuyie 20 10 241 24
11 Dejen 36 18 754 75
Total 447 224 7819 782
From Amhara TVET bureau expertise 34 17
56
(782/7819X100%=0.1X100%=10%) for trainees
(224/447X100%=0.5X100%=50%) for trainers
(17/34X100%=0.5X100%=50%) for Amhara TVET expertise
There for, I used random numbering table for selecting the sample of trainees
TVET expertise, and trainers.
3.4. Instruments of Data Collection
Following the pilot test, revised questionnaires were distributed to the
respondents identified for the study of the eleven colleges after getting
permission from the respective bodies. During distribution, orientations were
given for all sample respondents. For student respondents guidance was given
on the spot to assist them in filling the questionnaires properly.
3.5. Pilot Test
Following the preparation of the questionnaires and before distribution, the
questioners were administered to Amanuel TVET college management bodies,
trainers, and trainees were selected through simple random sampling technique.
Amanuel TVET College was selected for pilot testing to test the reliability of the
questions. The reliability was found 0.82 cronbach alpha by using internal
consistency method. The questionnaires were also distributed to four experts to
comment on the clarity of the language, the inclusiveness of the questions
(content validity) and to identify irrelevant questions in order to prove its validity.
Based on the comments given from these experts some questions were
modified.
3.6. Data Analysis
The data collected through close ended questionnaires were analyzed through
Quantitative data analysis technique after entered into SPSS version 20. Version
20 from the quantitative data analysis technique percentage and frequency were
calculated. Qualitative analysis techniques (narrations) used to analyze data
collected by open ended questions.
57
CHAPTER FOUR: PRESENTATION, ANALYSIS, AND INTERPRETAION
OF DATA
4.1. Introduction
In this section, data collected through multi-method instruments are presented
thematically following the concurrent approach. The basic research questions
framed in chapter one of the study was used as major themes under which data
was organized and interpreted. Besides, the quantitative and the qualitative data,
and data from various respondents were analyzed together to triangulate one
with the other instead of treating them separately. Accordingly, the themes under
which the analysis focused are: demographic characteristics of respondents,
4.2. Demographic Background of Deans, Department heads, and
Trainers
Table 4.2.1 Demographic Background
Table 4.2.1 showed the demographic characteristics of the respondents who
participated in filling the questionnaire. Accordingly, all deans were males
(100%). When we see the qualification of deans, majority of them were Bsc
holders. Regarding to their services majority 45.5% of them had 5-10 years and
36. 4% had 1-5 years of services. When we look at the background information
of department heads 66% of them were males and the rest 34% were females.
Majority 66% of the department heads were Bsc holders, only 14% of them Msc.
Regarding to their services 38%, 30% and 32% of the respondents had 1-5, 5-10
and above ten years of services respectively. Majority 52.2% of the trainers were
N
o
participants Sex qualification Service in years
M (%) F (%) Msc
(%)
Bsc
(%)
Level
4(%)
1-5(%) 5-10(%) Above
10(%)
1 Deans 33(100) - 4(12.1
)
29(87.
9)
- 12(36.4) 15(45.5) 6(18.2)
2 Department
Heads
33(66) 17(34) 7(14) 33(66) 10(20) 19(38) 15(30) 16(32)
3 Trainers 117(52.
2)
107(4
7.8)
32(14.
2)
96(42.
9)
96(42.
9)
100(44.
6)
113(50.
5)
11(4.9)
Total 183 124 43 158 106 131 143 33
58
males and the rest 42.8% were females. Level 4 and Bsc holders shared 42.9%
each. Only 14.3% of the trainers had Msc. Majority 50.5% of the trainers had 5-
10 years of teaching and training experience
4.3. Demographic Characteristics of Trainees
Table 4.3.1 Demographic Characteristics of Trainees
Sex Reason for joining TVET Information for joining TVET
M F Develop
Skill
Self
employment
No
alternative
Family Friend My self
399(52%) 368(48 ) 26(3.4 ) 647(84.4%) 94(12.5%) 557(72%) 90(11.1 ) 120(15.5%)
4
29
12 15 6 7
33
10 19 15 16
32
96 96 100
113
11
Msc Bsc Level 4 1 to 5 5 to 10 above 10
Qualification Service in year
Figure 4.2.2 Qualification and service in year of the participants
deans Department heads Trainers
59
4.4. Reason and getting Information for joining TVET
Figure 4.4.1 Reason and getting Information for joining TVET
When we see the background information of trainees, majority (52%) of the
respondents were males and the rest 48% were females. In addition majority
(84.4%) of the respondents the reason for joined TVET was to be self employed,
whereas 12.5% of the respondents joined TVET due to lack of other alternatives.
When we see respondents where they did get information to join TVET, majority
(72%) of the respondents joined TVET based on the information their parents
gave.11.1% got information from their friends. The rest 15.5% of the respondents
had the information by themselves.
26
647
94
557
90 120
0
100
200
300
400
500
600
700
Develop skill Selfemployment
Noalternative
Family Friends My self
Reason for joining TVET Information for joining TVET
M=399 F=368
60
4.5. Response rate
Table 4.5.1 Response rate
Respondents Number of
questionnaire
s distribute
Number of
questionnaires
appropriately filled
and collected
Response
rate with
percent
Trainees 782 767 98.08%
Trainers 224 224 100%
Department heads 50 50 100%
Deans 33 33 100%
TVET Bureau Expertise 17 17 100%
D/M/P/T/C/ Textile garment trainees 50 50 100%
Figure 4.5.2 Response rate
4.6. Beliefs of deans about the available facilities, tools, and
equipments at TVET Colleges in east Gojjam zone
To check the available facilities, tools, and equipments in the colleges under
investigation rating scale questionnaire was filed by college deans and the result
presented below.
782
224
50 33 17 50
767
224
50 33 17 50
0
100
200
300
400
500
600
700
800
900
Trainees Trainers Dep.head Deans BureauEXPERTIES
Textilegarmenttrainees
No of questionnaries distributed No of questionnaries filled
61
Table 4.6.1 Beliefs of deans about the available facilities
Response type Response
frequency Percent Percent
Strongly Disagree 29 12.6% 60.2%
Disagree 110 47.6%
Have no Idea 12 5.2% 5.2%
Agree 79 34.2% 36.2%
Strongly Agree 1 4%
Total 100% 100%
As we can in table 4.6.1, majority (60.2%) of respondents were disagreed and
strongly disagreed about the available facilities tools and equipments. Only
36.2% agreed and strongly agreed about the available facilities, tools, and
equipments. The rest 5.2% of the respondents chosen undecided from the given
alternatives. Therefore, from the above finding we can generalize those TVET
colleges in East Gojjam zone had a big problem related to facilities, tools, and
equipments.
4.7. Department heads perception on facilities, tools, and
equipments at TVET Colleges in east Gojjam zone
To see the available facilities, tools, and equipments in the colleges under
investigation rating scale questionnaire was filed by department heads and the
result presented below
Table 4.7.1 Department heads perception
Response type Response
frequency Percent Percent
Strongly Disagree
110 36.7%
77.4%
Disagree 122 40.7%
Have no Idea - -
Agree 54 18.8% 22.5%
Strongly Agree 14 4.7%
Total 100% 100%
62
As we can see, majority (77.4%) of department heads also, disagreed and
strongly disagreed about the facilities, tools, and equipments in TVET colleges.
Only 22.5% of department heads agreed and strongly disagreed on the available
facilities and equipments in east Gojjam zone TVET colleges. Therefore,
department heads also believed that colleges in the study area had problems
related facilities, tools and equipments.
4.8. Perception of trainers about the available facilities, tools, and
equipments at TVET Colleges in east Gojjam zone
In order to assess the available facilities, tools, and equipments in the colleges
under investigation rating scale questionnaire was filed by college trainers and
the result presented below.
Table 4.8.1 Perception of trainers about the available facilities
Response type Response
frequency Percent Percent
Strongly Disagree 1058 36.5% 78.3%
Disagree 1213 41.8%
Have no Idea - - -
Agree 629 21.7% 21.7%
Strongly Agree - -
Total 100% 100%
As we can see in table 4.8.1, majority (78.3%) of respondents were disagreed
and strongly disagreed about the available facilities tools and equipments. Only
21.7% agreed about the available facilities, tools, and equipments. Therefore,
from the above finding, trainers perceived that facilities, tools and equipments in
TVET colleges of East Gojjam zone were not adequate and to some extent not
available.
63
4.9. Perception of trainees about the available facilities, tools, and
equipments at TVET Colleges in east Gojjam zone
In order to see the available facilities, tools, and equipments in the colleges
under investigation rating scale questionnaire was filed by college trainees and
the result presented below.
Table 4.9.1 Perception of trainees about the available facilities
Response type Response
frequency Percent Percent
Strongly Disagree 4047 44% 85.4%
Disagree 3811 41.4%
Have no Idea - - -
Agree 1346 14.6% 14.6%
Strongly Agree - -
Total 100% 100%
As we can see in the above table, majority (85.4%) of trainees disagreed and
strongly disagreed about the facilities, tools, and equipments in TVET colleges.
Only 14.6% of these trainees agreed on the available facilities and equipments in
east Gojjam zone TVET colleges. Therefore, like deans, department heads and
trainers, trainees also strongly believed that colleges in the study area had
problems related facilities, tools and equipments and institutions were not
conducive to give the needed training.
64
4.9.2. Summery about facilities, tools, and equipments at TVET
Colleges in east Gojjam zone
Figure 4.9.2.1 Summery about facilities, tools, and equipments
4.10. Perception of deans on the implementation of training process
at TVET Colleges in east Gojjam zone
Questionnaire was developed that helped the researcher to rate the extent the
training was implemented in TVET colleges of East Gojjam zone. The responses
of deans, department heads, and trainers, were presented follows.
Table 4.10.1 Deans on the implementation of training process
Response type Response
frequency Percent Percent
Strongly Disagree 59 16.3% 43.8%
Disagree 100 27.5%
Have no Idea 39 10.7% 10.7%
Agree 87 24% 45.5%
Strongly Agree 78 21.5%
Total 100% 100%
60.20%
77.40% 78.30% 85%
5.20%
36.20%
22.50% 21.70%
14%
Deans Department heads Trainers Trainees
Strongly disagree and disagree I have no Idea Strongly agree and agree
65
As we can see from the above table majority of the deans indicated as the
training had been best implemented (45.5%) by responding as agree or highly
agree to the questions. About (43.8%) responses were negative, which were
disagreeing or highly disagree. The rest responses about (10%) did not indicate
the level of implication (they responded as undecided). Therefore, from the
analysis we can conclude that TVET colleges in East Gojjam zone did not
implemented the training to the expected level.
4.11. Perception of department heads on the implementation of
training process at TVET Colleges in east Gojjam zone
In order to see how the training was implemented in the colleges under
investigation, rating scale questionnaire was filed by college department heads
and the result presented below
Table 4.11.1 Perception of department heads on the implementation of
training
Response type Response
frequency Percent Percent
Strongly Disagree 115 20.9% 50.5%
Disagree 163 29.6%
Have no Idea 25 4.5% 4.5%
Agree 191 34.7% 44.9%
Strongly Agree 56 10.2%
Total 100% 100%
As we can observe the finding at the above table department heads responses
regarding to the implementation of the training, 44.9% of them indicated as the
training had been best implemented by responding as agree or highly agree.
Whereas almost half (50%) of department heads indicated as the training was
not implemented the way it had to be by responding disagree or highly disagree.
From the above finding we can conclude that department heads of TVET
colleges in East Gojjam zone were not convinced by the training quality.
66
4.12. Perception of trainers on the implementation of training
process at TVET Colleges in east Gojjam zone
In order to see how the training was implemented in the colleges under
investigation, rating scale questionnaire was filed by college trainers and the
result presented below
Table 4.12.1 Perception of trainers on the implementation of training
process
Response type Response
frequency Percent Percent
Strongly Disagree 951 35.4% 54.2%
Disagree 505 18.8%
Have no Idea 447 16.6% 16.6%
Agree 601 22.4% 29.2%
Strongly Agree 184 6.8%
Total 100% 100%
To check the trainers perception implementation of the training effectively
(properly), close ended questionnaire (12 items) were distributed for the trainers.
As it was responded by college trainers, 54.2% (strongly disagree and disagree)
of them did not believed that the training was not implemented effectively. Only
29.2% of them believed the training was implemented effectively implemented as
they responded agree or strongly agree. The rest 16.6% were undecided.
In addition data was collected from open ended questions showed that most
trainers repeatedly said they had skill gap problem. And they need to fill that gap
in order to lead the training effectively and efficiently. Similarly shortage and
inadequate of training materials (even when available it was not given timely)
Therefore, from the finding, we can conclude that trainers did not convinced by
the effectiveness of the training implementation.
67
4.12.2. Summery about perception of the implementation of
training process at TVET Colleges in east Gojjam zone
Figure 4.12.2.1 Summery about perception of the implementation of
training process
4.13. Traits of trainers as perceived by deans at TVET Colleges in
east Gojjam zone
Traits of trainers have an impact on the training specifically and on the quality of
TVET colleges in general. In order to see this TVET College deans were given
their responses.
Table 4.13.1 Traits of trainers as perceived by deans
Response type Response
frequency Percent Percent
Very poor 16 12.1% 55.3%
Poor 57 43.2%
Fair 7 5.3% 5.3%
Good 26 19.7% 39.4%
Very good 26 19.7%
Total 100% 100%
43.80%
50.50% 54.20%
10.70%
4.50%
16.60%
45.50% 44.90%
29.20%
Deans Department heads Trainers
Strongly disagree and disagree I have no Idea Strongly agree and agree
68
As we can see in the above table among 33 TVET college deans, 55.3% (very
poor and poor) of them were believed that trainers did not have the necessary
traits for the training ( lack of motivation, resistance to change, lack of desire to
retain in the college and lack of commitment) were the found traits. Therefore,
from the finding one conclude that trainers didn’t have the traits that pave the
way for quality training.
4.14. Traits of trainers as perceived by department heads at TVET
Colleges in east Gojjam zone
In order to see traits of trainers the colleges under investigation, rating scale
questionnaire was filed by college department heads and the result presented
below.
Table 4.14.1 Traits of trainers as perceived by department heads
Response type Response
frequency Percent Percent
Very poor 35 14 54%
Poor 100 40
Fair 25 10.4 10.4%
Good 89 35.6 35%
Very good - -
Total 249 100% 100%
As it was clearly observed in the above table among 50 department heads of
TVET colleges of East Gojjam zone, 54 %( very poor and poor) of them were
believed that trainers did not have the necessary traits for the training. 35% of the
department heads believed that trainers had the necessary traits by responding
(good). The rest 10% (fair) of them believed trainers had somehow good traits.
None of them did choose the response very good. Like deans department heads
also believed that trainers did not have the required traits that facilitate the
training.
69
In addition data collected from the open ended question also showed that most
trainers were not motivated and trainers did not have the desire to retain in the
colleges.
4.15. Traits of leaders (deans) as perceived by trainers at TVET
Colleges in east Gojjam zone
In order to see traits of college deans under investigation, rating scale
questionnaire was filed by college trainers and the result presented below.
Table 4.15.1 Traits of leaders (deans) as perceived by trainers
Response type Response
frequency Percent Percent
Very poor 793 50.6% 78.4%
Poor 436 27.8%
Fair 299 19.1% 19.1%
Good 40 2.6% 2.6%
Very good - -
Total 100% 100%
As we can see in the above table TVET college trainers were asked about deans’
trait. As it was responded by 224 trainers 78.4% (very poor & poor) of them were
believed East Gojjam TVET deans did not have the necessary traits to implement
the training effectively. The traits under investigation were (vision and goal
setting, ability to perform management functions, leading role, communication
skill, interpersonal skill, conflict handling skill and motivating skill). Therefore,
East Gojjam TVET deans did not have these qualities as perceived by trainers.
Only 2.6% (good) of them were believed deans had those qualities. The rest
19.1% of the respondents responded fair. None of the trainers had chosen the
scale very good.
In addition, the data collected from open ended question show that most
respondents confessed college management body was not committed. Due to
this college communities including trainers were not interested by the
management body (poor management)
70
4.15.2. Summery about traits as perceived by different groups at
TVET Colleges in east Gojjam zone
Figure 4.15.2.1 Summery about traits as perceived by different groups
4.16. Perception of trainees about the activities given by trainers at
TVET Colleges in east Gojjam zone
The activities given for trainees by trainers have huge impact on the skill
development of trainees in particular and on the quality training of TVET colleges
in general. Therefore, the researcher assessed activities given by trainers and
presented below.
Table 4.16.1 Perception of trainees about the activities given by trainers
Response type Response
frequency Percent Percent
Low 306 6.6% 6.6%
Moderate 1693 36.8% 36.8%
High 1856 40.3% 56.5%
Very high 747 16.2%
Total 100% 100%
55.30% 54%
78.40%
5.30% 10.40%
19.10%
39.40% 35%
2.60%
Trainers as perceived bydeans
Trainers as perceived bydepartment heads
Leaders as perceived bytrainers
Very poor and poor Fair Very goodand good
71
As it was presented in the above table closed ended questionnaire (7 items)
were distributed for trainees. As it was responded by 767 trainees, 56.5 % (high
and very high) of them were believed trainers given them activities that build their
skill. Whereas 36.8% (moderate) of them responded that the activities given by
trainers were moderate. The rest 6.6% (low) of the respondents believed that the
activities given by trainers were less. The activities under investigation were
(providing information on the objectives of the training program and unit of
competency ,providing reading materials on time, assign 80% practical works
related with the 20% theoretical concept, guiding on how to use equipments,
tools and machines , using continuous assessment regularly, providing timely
feedback on trainee’s performance and assisting trainees in cooperative
training). Therefore, as it was described above 56.5% of the trainees believed
that trainers implemented the above listed activities. 56.5%, 36.6% and 6.6%,
very well, moderately and poorly respectively.
4.17. Perception of Amhara TVET bureau expertise and textile garment
trainees about factors that affect quality TVET training
To verify my study I tried to collect additional data from Amhara TVET bureau
and textile garment trainees at Deber Markos Poly Technical College. From
among the 34 Female 4, Male 30 Expertise I took 1 female and 16 male
50 respondents and from 50 trainees I took 37 female and 13 male 100
respondents.
7%
37% 56%
Figure 4.16.2. Perception of trainees on the activities of
trainers
Low
Moderate
High and very high
72
4.17.1. Perception of quality training by Amhara TVET bureau expertise
4.17.1.1. Demographic background of TVET Bureau expertise
Figure 4.17.1.1.1 Showed the demographic characteristics of the respondents
who participated in filling the questionnaire. Accordingly, expertise’s were 16
males (100%) and 1female (100%). When we see the qualification of expertise,
majority 76.47 of them were Bsc holders. Regarding to their services majority
88.23% of them had above10 years and 11. 76% had 5-10 years of services.
Figure 4.17.1.1.1 Demographic background of TVET Bureau expertise
4.17.2. Perception of Amhara TVET Bureau expertise about facilities, tools,
equipments, and managerial activities
To check the available facilities, tools, equipments, and managerial activities in
the region under investigation rating scale questionnaire was filed by expertise
and the result presented below
1
16
4
13
2
15
F M Msc Bsc 5 to 10 above 10
TVETBureau
Expertises
Sex Qualification Servise year
Demographic bankground of TVET Bureau Expertise
Series1
73
Table 4.17.2.1 Perception of Amhara TVET bureau expertise
Response type Response frequency percent
Adequate 0 0%
Moderate 2 11.7%
Not adequate 4 23.5%
Not available 11 64.7%
Figure 4.17.2.2 Perception of Amhara TVET bureau expertise
The above graph showed the perception of Amhara TVET bureau expertise on
the availability of facilities and managerial activities in the region. From
questionnaires the respondents’ response adequate and moderate facilities and
managerial activities 11.7 , not adequate 23.5 not available 64.7 . Therefore
from this result the TVET bureau expertise confirms that there are different
obstacles or hinders to affect the quality training in the region.
0%
10%
20%
30%
40%
50%
60%
70%
Adequate Moderate No adequate Not avaliable
TVET Bureau Expertise Perception
percent
74
4.18. Perception of textile garment trainees about the availability of
facilities, tools, equipments and supporting management body at Debre
Markos Poly Technical College
To see the available facilities, tools, equipments, and managerial activities in the
colleges under investigation rating scale questionnaire was filed by textile
garment trainees and the result presented below
Table 4.18.1 Demographic background of textile garment trainees
Sex Reason for joining TVET Information for joining TVET
M F Develop
Skill
Self
employment
No
alternative
Family Friend My self
13(26%) 37(74 ) 3(6 ) 42(84%) 5(10%) 7(14%) 10(20 ) 33(66%)
Figure 4.18.2 Demographic background of textile garment trainees
Figure 4.18.2 showed that the majority (84 ) textile garment trainees were
interested for joining self employment and they also (66 ) trainees were decided
by themselves for joining the department. The above result proved that trainees
had a better outlook for the department.
0% 50% 100%
Develop skill
Self employment
No alternation
Family
Friends
My self
Re
aso
n f
or
join
ing
TVET
Info
rmat
ion
fo
rjo
inin
g TV
ET
6%
84%
10%
14%
20%
66%
Series1
75
Table 4.18.3 Perception of trainees about facilities and managerial
supporting
Response type Response Frequency Percent
Adequate 0 0%
Moderate 0 0%
Not adequate 14 28%
Not available 36 72%
Figure 4.18.4 Perception of trainees about facilities and managerial
supporting
From the above figure 4.18.4 the result showed that adequate and moderate 0%
not adequate and not available 28% and 72% respectively regarding to facilities
tools equipments and. managerial supporting Therefore trainees were not
satisfied by training due to insufficient training machines, tools, equipments and
poor managerial support at the college.
Adequate Moderate Not adequate Not avaliable
0 0
14
36
0% 0%
28%
72%
Response frequency Percent
76
4.19. Perception of textile garment trainees on the activities of trainers
The questionnaires were given for trainees by the researcher regarding to
perception of textile garment trainees on the activities of trainers at D/M/P/T
College. Therefore, the researcher assessed activities given for trainees and
presented below.
Table 4.19.1 Trainees’ perception on the trainers
Response Type Response
Frequency
Percent
Very High 8 16%
High 15 30%
Moderate 23 46%
Low 4 8
Figure 4.19.2 Trainees’ perception on the trainers
As we can see in table 4.19.1, majority (46%) of respondents were responded
moderate about the activities of trainers, 16 .of the respondents were responded
very high and 30 of the respondents were responded high Only 8% were
chosen low about the activities of trainers. . Therefore, from the above finding we
can generalize those textile garment trainers/Instructors at college need
additional training on textile garment in addition to this the management body
must support this field because it is the most priority area which is focused by the
government.
16%
30% 46%
8%
Very High
High
Moderate
Low
77
Moreover, the trainers should help the trainees on cooperative training by
collaborating with Industry trainers to enhance quality training.
Open ended questions were prepared to gather information from participants in
addition to the close ended questions. The response of deans, department
heads, trainers, trainees, Amhara TVET bureau expertise and textile garment
trainees presented follow.
Many roles assigned for trainers in addition to training process. Most of
trainers’ respondents were disappointed by these roles.
Trainers also repeatedly said they had skill gap problem. And they need to
fill that gap in order to lead the training effectively and efficiently.
Most respondents confessed college management body was not
committed. Due to this college communities including trainers were not
interested by the management body (poor management)
The grading system was also presented one of the weaknesses in TVET
institutions of East Gojjam zone. This led students to perform poorly.
Almost all participants of the study responded that colleges of East Gojjam
zone have been suffered from infrastructure related problem (water,
electricity, tools and equipment, workshops and machines).
Almost all participants proved that shortage and in adequate of training
materials at the colleges.
Negative attitude of trainees towards TVET
Widened gap between the occupational standard and curriculum (the
occupational standard and the curriculum didn’t related)
Budget allocation from regional government was not adequate for this
capital intensive type of training.
Limited number of qualified trainers (most of the trainers had lowest
qualification which was known as ‘’C’’ level.
Many units of competencies (courses), which were not covered as per the
academic calendar. And these courses were not contextualized.
78
Risk of employment opportunities were raised as a major weakness from
trainees. In addition most of the trainees didn’t find conducive organization
for cooperative training.
Almost all respondents said that the occupational competency
assessment both the institutional and COC could not measure fully the
performance of the trainees because the assessment version mostly could
not change year to year and most the college trainers filled trainees result
competent without or partial giving the course.
Amhara TVET Bureau expertise were proved that there were a lot of
problems hinder the quality training through the region.
Textile garment trainees were complain on the teaching learning process
which were given at the college regarding the availability of resources,
activities of trainers, and cooperative training.
Despite the weaknesses, participants of the study also reflected on possible
solutions for the weaknesses they raised.
Trainers’ role has to be limited.
Skill gap trainings must be organized based on extensive assessment
needs of trainers.
Materials and equipments which are necessary for the training must be
fulfilled.
Interested and skilled deans must be haired in TVET institutions.
When new occupational standards develop, trainers must be involved.
Federal and regional governments must give emphasis for the sector
and also try to apply quality assurance in TVET institutions.
Industry and TVET relation must to be strengthened and managed
effectively.
Awareness training about technical and vocational training must be
given for secondary school students particularly and for the community
in general.
79
The occupational competency assessment mechanism must be
improved by Federal and regional governments.
Sufficient and well trained Industry trainers were assigned by the
owners of enterprise.
80
Results and Discussion
After the data was collected and analyzed, Findings of the study were discussed
below in line with the designed research questions raised in chapter one and the
reviewed literature in chapter two. The discussion was made based on the
sequence of research question, finding of the study and the finding from the
former studies and scientific writings.
The more TVET institutions have qualified leaders and trainers, the more the
training will be effective and efficient. From the finding of the current study which
was checked by collecting data through questionnaire (open and close ended)
presented below.
The qualification of deans, department heads, and trainers were found to be very
low. For example if we look at the qualification of deans only 12% of them had
Msc. 14% and 14.3% department heads and trainers had Msc respectively.
Majority (62.9%) of trainers and department heads had the lowest qualification in
TVET college standard.
Contrary to this finding many researchers and organizations argued that TVET
institutions must owned qualified academic staff for providing quality training.
UNESCO (1993) stated that the qualification of academic staff considered it the
minimum standard that commonly employed in learning institutions including
vocational education as a way of checking quality. Similarly MOE (2005)
suggested that academic standards are the basics in quality training.
Additionally, MOE (2006) states that the shortage of sufficient corps of TVET
teachers/ instructors represents the most severe obstacle to TVET demand in
Ethiopia. The quality of TVET teachers/ instructors has suffered as a result of the
low reputation of their profession. The institution added that most TVET teachers/
instructors have relatively low formal qualification, severely affecting TVET
delivery higher qualification levels. Similarly UNESCO (2002) also argued that
among different quality indicators, teacher’s professional competencies,/
pedagogic skills plays important role. Based on the ideas advocated by the
81
above organization and scholar, we conclude that TVET institutions need to have
qualified trainers who fulfilled the minimum requirement in order to bring quality
training. TVET colleges of East Gojjam zone lacked qualified trainer, as it was
discussed above. Therefore, quality will be remained a question.
Quality of TVET training highly influenced by the available facilities, tools and
equipments. The current study was found that the available facilities, tools and
equipments were very low. College deans (60.2%) responded disagree and
strongly disagree about the available facilities, tools and equipments. Similarly
77.4% of department heads, 78.3% of trainers and 85.4% of trainees responded
disagree and strongly disagree about the available facilities, tools and
equipments in East Gojjam zone TVET colleges. This may be due to limited
budget. if there is enough budget, it is possible to fulfill the necessary facilities,
tools and equipments that improves the training. From the open-ended
questionnaire it was found that budget allocation from regional government was
not adequate for this capital intensive type of training.
The above finding is true for various countries in the world, funding/ financing of
TVET has been very low; the case worse in developing nations. Funding for
TVET from Pakistan indicated that 75% of the respondents were of the opinion
that TVET is grossly unfunded. only 20% replied that TVET is well funded.
According to Adebakin and Raimi (2012) Nigerian TVET institutions experienced
similar problem (budget) UNESCO (2002) also described in many countries,
quality compromised because of lack of adequate funding.
As it is stated by MOE (2002) quality of TVET training reminded poor due to lack
of appropriate and adequate facilities, tools and equipment. Amodu(2011) also
strengthened the above idea, in Nigeria TVET institutions have been challenged
by inadequate human, material and financial resources in brining quality training.
King (2011) also described absence of enabling environment and infrastructural
facilities to strengthen skills acquisition program is another factor affecting TVET
institutions. He also added that absence of an enabling environment is worsened
by condition of the economy, weak internal capacity of institutions, poor
82
organizational governance, poor institutional research engagements, and
inconsistent education policy. Most participants of the current study also
indicated the above listed factors as the major problems in their respective TVET
colleges.
Promoting the implementation of the training process is an important part among
different activities of TVET institutions. From the data collected and analyzed for
this study, the implementation of the training process 43.8% deans, 50.5%
department heads and 54.2% were indicated the training was not implemented
effectively by responding disagree or strongly disagree. The implementation of
the training process focused on the following issues. Defining the training
objective clearly, orientation for trainers on occupational standards, designing
model curriculum in line with the occupational standard, inclusion of supportive
courses in the syllabus, skill gap training for trainers, recruitment of trainees
based on their interest, providing training materials on time, instructional media is
very poor, continuous assessment, and evaluation were not implemented
successfully in the training program. As it was stated above the implementation
of the training process found to be very low. In line with the above finding,
babalola (2001) described that libraries In Ethiopia higher education including
TVET institution lack adequate and relevant books and laboratories do not have
essential apparatus. Insufficient provision of instructional materials also listed
among the challenges. Similarly a study by Onyesom&Ashilogwu (2013) in
effective implementation of TVET curriculum is listed as the number one factor
contributing for Nigeria’s low quality TVET training. They also added there is a
wide gap between the intended curriculum (theory) and the achieved curriculum
(practice). Irrelevant text books, ineffective teaching method, scarcity of learning
tools for practical oriented exercise. In addition Okebukola (2004) pointed out
that Nigerian institutions inability to effectively translate the objectives of
curriculum into practical realities worsen the problem.
83
Trainer’s professional competencies/pedagogic skills and the teaching process,
curriculum and learning environment highly impacted TVET institutions quality
training (Ehindero, 2004).
In this study traits of trainers was under investigation and the traits of the trainers
was found poor and very poor (55.3%) as it was perceived by deans. Similarly
department heads perception about the traits of trainers was found 54% (poor
and very poor). As it is presented above trainers did not own the necessary traits
for the training (were not motivated, resistant to change, didn’t have the desire to
retain in the college and were not committed). In addition data was collected from
the open ended questions also showed that most trainers were disappointed by
the role assigned for them. And trainers did not have the desire to retain in TVET
colleges. In line with the above finding, MOE (2006) identified that technical and
vocational instructors were unmotivated even they did not choose to become
technical teachers but were placed in technical teacher colleges because there
were no other options available.
(MOE, 2006). Hence, TVET colleges should provide instructors either with
sponsorship to upgrade their educational level or employ additional master’s
degree holders teaching staff to maintain quality in the teaching-learning process.
Second, the teaching staffs were not competent enough in playing their roles and
accomplishing their responsibilities due to the lack of pedagogical knowhow and
on the job training opportunities. Thus, it is imperative to introduce a teacher’s
development program to enhance those on the frontline of education
Folashade(2005) observed that many TVET including Ethiopian teachers are
unhappy, lack the zeal and enthusiasm in their jobs because their welfare is not
taken into consideration by their employers. They go on strikes before being paid
their salaries and retirement benefits are not guaranteed at retirement. Under
these conditions, quality in teaching may be affected.
It is obvious that college deans like any other leaders need to have certain traits
which help them to lead institutions to be effective and efficiently. In this study
East Gojjam TVET deans’ traits were assessed. 78.4% of TVET deans were
84
(poor and very poor) as it was perceived by trainers ( lack of vision and goal
setting, unable to perform management functions, poor leading role poor
communication skill, poor interpersonal skill, poor conflict handling skill) this
finding was backed by data collected through open ended questions. Most
respondents said TVET college deans were not committed (poor
management).However, researcher and written document approve that the
following Ideas
Tshukudu (2009) identified specific strategies to enforce effective
communication. Communication of the vision should lead to the creation of
meaning and trust among all employees. College Deans and vice Deans are
also responsible to conflict management activity.
Onocha (2002) sees quality assurance as the management of goods, services,
and activities from the input stage, through processes to the output stage of
production.
The principals’ skill in organizing and coordinating the efforts of teachers and
other school community members ensures proper utilization of resources and
successful achievement of instructional goals. They exercise their management
proficiency through shaping the organizational climate and resource of the school
rather than by direct involvement in each activity. (MOE, 2009: p.20)
The Amhara TVET Bureau expertise perception 64.7 facilities and managerial
activities were not available. In line with perception, Anyakwo (2012) posited that
factors such as adequate and functional facilities, appropriate class size, the right
number of qualified and competent TVET educators, appropriate teaching
methods/ strategies; and funding promote the quality of TVET programms
The textile garment trainees were pointed in open ended question that, without
efficient and effective training one could not achieve the goal. This proved by
(World Bank, 2007: 2). Regarding this, argued that a discussion on the quality of
education usually focuses on the level of pupils’ achievements in examinations,
parents’ satisfaction with the outcome of education, relevant skills, attitude, and
85
knowledge acquired for life after schooling, and the condition of the learning
environment.
On the open ended questionnaire the respondents were pointed the major
challenges that hinder quality TVET training. These are
Cooperative training is a mode of TVET provided in partnership between
enterprises and TVET colleges. Basically theory and initial practical
exposure is provided by the TVET colleges. To that effect, the trainees go
to enterprises for only a limited period of time to acquire theoretical,
knowledge and basic skills in the specific training area, but there were not
enough qualified enterprise trainers to give quality training. MOE (2008)
the major advantage of apprenticeship training (and more generally
cooperative TVET delivery forms) is its vicinity to the world of work.
Trainees are systematically exposed to the world of work and learn the
occupational practice in a real life situation.
With regard to East Gojjam TVET colleges, respondents were pointed that
occupational competency assessment mechanism depended on the
trainers. Most of the C Level trainers train level 4 and level 5 without their
capacity due to this reason they gave result to them without training/
partial training.
The COC assessment has their own drawbacks, the assessment versions
do not change year to year, mostly one version given repeatedly several
time for the candidates. This shows that trainees depend on finding the
assessment version from different areas rather than attending institutional
training. Tshukudu (2009) identifies five purposes for evaluating training
and development namely: feedback, control, research, intervention, and
power games. Feedback supports quality control over the design and
delivery of training and development activities.
Ayeni (2012) proposed six quality indicators, viz: learning resource inputs,
instructional process, teachers’ capacities development, effective
management, monitoring and evaluation, and quality learning outcome.
86
CHAPTER FIVE: SUMMERY, CONCLUSION, AND RECOMENDATION
Introduction
This chapter informs the reader about the overall pictures of the study by
summarizing and show the conclusion from the collected and analyzed data.
Finally, based on the conclusion and findings of the study, the recommendation
also presented.
5.1. Summary
The main purpose of this study was to find out factors that affecting the quality of
TVET program in East Gojjam zone.
. The study was tried to answer the following research questions.
To what extent facilities, tools and equipments are available in TVET
colleges of East Gojjam zone?
To what extent the training process is implemented in TVET colleges of
East Gojjam zone?
To what extent traits of deans and trainers influenced the training given in
TVET colleges of East Gojjam zone?
What are the major challenges that impede TVET training in colleges of
East Gojjam zone?
The respondents were from all TVET colleges of East Gojjam Zone. Accordingly
224 trainers. 782 trainees and 17 TVET bureau expertise’s randomly selected
respectively. All (33) deans, (50) department heads across TVET colleges of
East Gojjam, zone and (50) textile garment trainees from D/M/P/T/C were also
included in the study. The research methodology employed in the study was
mixed (concurrent) research design. Participants were selected by multistage
sampling followed by comprehensive and proportional random sampling
technique. The data collection instrument employed was questionnaire (both
close and open ended). The data were analyzed based on the nature of data
collected and the researcher tried to summarize as follows.
87
5.1.1. Extent of availability of facilities, tools and equipments
To find out the extent of facilities tools and equipments availability, the
researcher collects data exhaustively with close and open ended questionnaires
from college deans, department heads, trainers, trainees, Amhara TVET bureau
expertise, and textile garment trainees at D/M/P/T/C.
60.2% of deans were disagreed and strongly disagreed about the available
facilities tools and equipments. Only 36.2% agreed and strongly agreed about
the available facilities, tools and equipments, the rest 5.2% of the respondents
chosen undecided from the given alternatives. The response of department
heads also supports the above finding, 77.4% of department heads, disagreed
and strongly disagreed about the facilities, tools and equipments in TVET
colleges of East Gojjam zone. Only 22.5% of department heads agreed and
strongly disagreed on the available facilities, tools and equipments of TVET
colleges of East Gojjam Zone. Similarly78.3% of trainers also were disagreed
and strongly disagreed about the available facilities tools and equipments. Only
21.7% agreed about the available facilities, tools and equipments in the colleges
under investigation. The response of trainees by far the worst, 85.4% of trainees
disagreed and strongly disagreed about the availability of facilities, tools, and
equipments in TVET colleges. Only 14.6% of these trainees agreed on the
available facilities and equipments in east Gojjam zone TVET colleges. The
Amhara TVET Bureau expertises were response 64.7 not available facilities
and managerial support in the region. Textile garment trainees were response
72 not available and 28 not adequate facilities for quality training at the
college.
5.1.2. Extent of the implementation of the training process in TVET
colleges of East Gojjam Zone
The researcher was intended to answer the research question about the Extent
of the implementation of the training process in TVET colleges of East Gojjam
Zone; therefore, close ended questionnaire was given to college deans,
department heads, trainers and trainees in order to assess their perception, this
88
is what found to be East Gojjam TVET college deans indicated as the training
had been best implemented 45.5% of them by responding as agree or highly
agree to the questions. About 43.8% responses were negative, which were
disagreeing or highly disagree. The rest responses about 10% did not indicate
the level of implication (they responded as undecided). Similarly department
heads responses regarding to the implementation of the training process, 44.9%
of them indicated as the training had been best implemented by responding as
agree or highly agree. Whereas almost half 50% of department heads indicated
as the training was not implemented the way it had to be by responding disagree
or highly disagree. In comparing with deans and department heads relatively
large number of college trainers, 54.2% (strongly disagree & disagree) did not
believe that the training was not implemented effectively. Only 29.2% of them
believed the training was implemented effectively implemented as they
responded agree or strongly agree. The rest 16.6% were undecided.
5.1.3. Extent of traits of deans and trainers in influencing the training
given in TVET colleges of East Gojjam zone
The other concern of the researcher was to assess the traits of deans and
trainers in influencing the training given in TVET colleges of East Gojjam zone. In
order to assess the traits questionnaire was given to participants, the result is
displayed below.
55.3% college deans (very poor and poor) of them were believed that trainers did
not have the necessary traits for the training. Similarly department heads also
rated trainers traits 54 %( very poor and poor) of them were believed that trainers
did not have the necessary traits for the training. 35% of the department heads
believed that trainers had the necessary traits by responding (good). The rest
10% (fair) of them believed trainers had somehow good traits. None of them did
choose the response very good.
In addition trainers were asked to rate college deans’ trait and this is what found,
78.4% (very poor and poor) of trainers were believed that East Gojjam TVET
89
deans did not have the necessary traits to implement the training effectively. Only
2.6% (good) of trainers were believed deans had those qualities. The rest 19.1%
of the trainers responded fair. None of the trainers had chosen the scale very
good.
5.1.4. Major challenges that impede TVET training in colleges of East
Gojjam zone
The other issue of the researcher was to identify the major challenges that affect
the training. In order to identify these challenges, participants of the study were
given open ended question to list out the major challenges that have been
influenced the training in East Gojjam Zone TVET colleges, based on their
responses the challenges summarized below.
Being overloaded (excessive role in addition to the training process).
Skill gap problem
Poor management
Methods of assessment and grading system
Training material (machines, tools, equipments, etc) shortage
Significant difference between the occupational standard and the
curriculum
Unqualified trainers
Employment related problem for TVET graduates
Negative attitude from the general population for TVET institutions
Poor application of QMS and QA at colleges
90
Conclusion
As it was outlined earlier in all the previous section, the analysis of data collected
from different sources was analyzed using both quantitative and qualitative
techniques resulted in wide ranging findings with regard to the extent of available
facilities, tools, equipments, managerial support, the extent of the implementation
of the training process, the extent of traits of deans and trainers were treated.
Based on these findings from the analysis, the following key conclusions were
drawn and presented under here.
As regards to the extent of available facilities, tools and equipments it was found
very low. This is because the aggregate perceived percent of the availability of
facilities, tools and equipments was below average (60.2% of deans, 77.4% of
department heads, 78.3% of trainers, 64.7 of Amhara TVET Bureau Expertise,
85.4% of trainees and 72 Textile garment trainees) did not believe about the
availability of facilities, tools and equipments to run the training effectively by
responding disagree, strongly disagree and not available. Moreover, the
qualitative data revealed that lack of tools and equipments were found to be the
major challenges in providing quality training. The second task derived from the
research question was assessing the extent of the implementation of the training
process in TVET colleges of East Gojjam zone. The finding still not promising,
because 43.8% of deans, 50% of department heads and 54.2% of trainers
disagree and strongly disagree about the effective implementation of the
process. In other way they did not believe that the training was implemented
effectively.
Regarding to traits of trainers, 55.3% of college deans and 54% of department
heads believed that trainers did not owned the necessary traits that facilitate the
training by responding poor and very poor. In turn trainers were asked to rate
college deans’ traits, 78.4% of trainers did not believe college deans in East
Gojjam zone have the necessary traits to implement the training effectively by
responding very poor and poor.
91
As it has been written above in the summary section, participants of the study
listed a number of challenges that impacted the TVET program in East Gojjam
Zone.
92
Recommendations
The study was aimed assessing factors affecting the quality of technical and
vocational education and training (TVET) program in governmental TVET
colleges of east Gojjam Zone. Thus, data was collected through questionnaire
(open and close ended) and analyzed by different data analysis techniques and
major conclusions were drawn based on the analysis. After these, actions were
completed and the researcher forwards the following recommendations for
different stakeholders.
Recommendation for Ministry of Education/ Federal TVET Agency
Based on the findings of the study, the following recommendations were
forwarded to ministry of education/ Federal TVET
Ministry of education should work collaboratively with Amhara National
Regional State of Technical and Vocational Bureau and should develop
the guideline to assign college deans
Ministry of education should scale up TVET leadership program
Employ a supervision strategies to help regional TVET colleges
Exercise the standards /QA and QMS/ in the TVET colleges to assure
the quality training.
Recommendation to regional TVET bureau
Regional TVET bureau should:
Improve funding for TVET institutions in East Gojjam Administration Zone.
Employ qualified and experienced TVET trainers according training level
Establish strong partnership between TVET institutions and industries so
as to aid the effective implementation of TVET curriculum
Skill gap and retraining trainings must be organized based on extensive
assessment needs of trainers.
When new occupational standards develop, trainers must be involved.
Prepare efficient and effective plan for supporting quality training through
the region.
93
Recommendation for college deans
The college deans should:
Train themselves by different mechanisms (from others, reading and
asking training from other institutions and experience sharing).
Organize Skill gap trainings for trainers in the colleges.
Organize awareness training about technical and vocational training for
secondary school students particularly and for the community in general.
Plan managerial activities for supporting the departments.
Recommendation to trainers
Trainers should
Train themselves by different mechanisms (from others, reading and
asking training from other institutions and experience sharing).
Become volunteer to collaborate with deans during the implementation of
the training.
Use training hours efficient and effectively for the better implementation of
the training.
94
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103
Appendix A
BAHIRDAR UNIVERSITY
ETHIOPIAN INSTITUTE OF TEXTILE AND FASHIO TECHNOLOGY
(EiTEX)
Questionnaire for Trainees
FACTORS AFFECTING THE QUALITY OF TVET PROGRAM:THE
CASE OF GOVERNMENTAL TVET COLLEGES IN EAST
GOJJAMADMINSTRATION ZONE
Dear Respondents
The purpose of this study is to gather information on the quality problems of
technical and vocational education and training program as well as occupational
competence assessment in East Gojjam Administration Zone governmental
TVET colleges. Even though the study is conducted as fulfillment of MED degree
requirement in Garment Technology, it is hoped that the information obtained will
contribute a lot for further improvement of the system. And your response has a
great impact on the value of the study. Therefore you are kindly requested to
provide relevant, rigorous, and sincere information. It shall as well be clear that
no personal secrets will be revealed. The questionnaire consists of three parts;
the first part is instruction, the second part includes general back ground
information, and the third part contains the main body of the questionnaire which
is intended to measure the quality of the training.
I, Instruction
1. No need of writing your name
2. Circle the letters of your choice on the given alternatives and write your
response on the space provided.
II, General background information
1. Name of the Training College. ……………………………………………….
2. Personal Data:
2.1. Sex: Male …………………… Female……………………………
104
2.2. Age: a/ less than 18 years…………………… b/ 18 and above…………
2.3. Field of training (occupation) you are attending ……………Level……..…
III, Details
1) Why do you join in TVET stream?
a) To develop employable skill
b) To be self employed after graduation
c) Because I have no other alternative
2) How did you choose your field of study?
a) With the help of vocational counselor
b) With my family guidance
c) By the influence of friends
d) Because I have no other alternative
3) Facilities, tools and equipments have their own impact for the quality of
training. How do you evaluate the degree to which these resources are
available?
Please rate by putting an “x” mark in the column of your
choice.3=adequate,2=moderately adequate, 1= not adequate, o= not available
No
Facilities and tools and equipments
Rating Scale
3 2 1 0
1 Work shop
2 Equipments
3 Hand tools
4 Machines
5 Raw materials
6 Water supply
7 Electricity
8 Toilet
9 Library
10 Reference books
11 Health service
12 Recreation area
105
4) In your field of training, how do you evaluate your trainers on the basis of
activities given in the table below? Please rate by putting an “x” mark in the
column of your choice.
No
Activities
Very
high
high Moderate Low
1 Provide information on the objectives of the training
program and unit of competency
2 Provide reading materials on time
3 Assign 80% practical works related with the 20%
theoretical concept
4 Guide us about the usage of equipments, tools,
machines etc.
5 Apply continuous assessment for evaluation
6 Provide feedback on the trainee’s performance
7 Trainers are assisting during cooperative training
5) Do you participate in70% of cooperative training program?
a) Yes………
b) No………
6) If your answer to question No 5 is yes, to what extent does it help you to
enhance the college training?
a, very high,,,,,,,,,,,,,,,,,,,, b ,high,,,,,,,,,,,,,,,,,,,c, moderate………….d, low………….
Part III: Open ended questions
1, what weakness do you observe from the training process?
________________________________________________________________
________________________________________________________________
2, what are the solutions you suggest for the problems you observed?
________________________________________________________________
_____________________________________________________________
Thank you!!!
106
Appendix B
BAHIRDAR UNIVERSITY
ETHIOPIAN INSTITUTE OF
TEXTILEANDFASHIONTECHNOLOGY(EiTEX)
Questionnaire for Department Heads
FACTORS AFFECTING THE QUALITY OF TVET PROGRAM: THE
CASE OF GOVERNMENTAL TVET COLLEGES IN EAST
GOJJAMADMINSTRATION ZONE
Dear Respondents
The purpose of this study is to gather information on the quality problems of
technical and vocational education and training program as well as occupational
competence assessment in East Gojjam Administration Zone governmental
TVET colleges. Even though the study is conducted as fulfillment of MED degree
requirement in Garment Technology, it is hoped that the information obtained will
contribute a lot for further improvement of the system. And your response has a
great impact on the value of the study. Therefore you are kindly requested to
provide relevant, rigorous, and sincere information. It shall as well be clear that
no personal secrets will be revealed. The questionnaire consists of three parts;
the first part is instruction, the second part includes general back ground
information, and the third part contains the main body of the questionnaire which
is intended to measure the quality of the training.
I, Instruction
1. No need of writing your name
2. Circle the letters of your choice on the given alternatives and write your
response on the space provided.
II, General background information
Name of the Training College __________________________
1. Personal Data:
107
1.1. Sex: Male………………..Female………...
1.2 Qualification
10+3……… BED/BSC/BA……….. level IV……….. MA/MSC/MED……….
2. Year of service as a coordinator.
1-5 years…….. 5-10 years…….. Above 10years……..
3. Your current position/career status……………………………
III, General Questions related to training process
1 How do you relate the curriculum currently implemented with the occupational
standards designed for units of competence?
a/ related b/ relatively related c/ not related
2, Facilities, tools, equipments have their own impact for the quality of the
training. How do you evaluate the degree to which these resources are
available?
Please rate by putting an “x” sign in the column of your choice. 5=strongly
agree, 4=agree, 3= have no idea 2=disagree 1=strongly disagree
No
Facilities, tools and equipments
Rating scale
5 4 3 2 1
2.1 Workshops are designed and constructed to provide training according to
occupational standard requirements.
2.2 Machines ,Equipments, and hand tools are available for the trainees
2.3 Raw materials are supplied adequately on time.
2.4 There is adequate internet service
2.5 Reference books are adequately available in the library for related field of
studies.
2.6 There is conducive working environment to provide the
desired training program
3. How do you rate the implementation of training process in your college?
Please indicate your response by putting an “x” sign in the column provided.
108
Rating scales: 5=strongly agree, 4= agree, 3=have no idea, 2=disagree,
1=strongly disagree
No Issue considered 5 4 3 2 1
3.1 Objectives of the training are clearly defined.
3.2 Trainers are oriented on the developed occupational standards
3.3 The model curriculum is designed to address the expected outcome of the
developed occupational standard.
3.4 supportive courses are included in the syllabus and given by perspective
trainers
3.5 Necessary training to fill the skill gap of the trainer is conducted on time
3.6 Trainees are oriented, consulted, recruited, and selected according to their
interest.
3.7 Training materials are prepared and distributed on time
3.8 Training is provided by selecting Proper instructional media
3.9 Continues assessment is conducted and feed back is provided to the trainees
about their performance consistently
3.10 Evaluation of the training program is conducted. in quarterly
3,11 Available resources are utilized efficiently and effectively
4. How do you rate the trainers of your college on the following traits? Please
indicate your rate by putting an “x” sign in the column you agree.
No
Traits
Rates
Strongly
agree
agree Partially
agree
Dis
agree
Strongly
disagree
4.1 Trainers are motivated towards the
achievement of training objectives and goals.
4.2 Trainers accept necessary changes without
resistance
4.3 Trainers have the desire to retain in the
college
4.4 Trainers are committed for the accomplishment
of the training program
109
5. To what extent does the current cooperative training implementation help the
trainees to improve their skill?
a/ very high b/ high c/ moderate d/ low e/ very low
6. If your answer for question No 5 is low, please indicate the possible reasons.
________________________________________________________________
________________________________________________________________
7. If your answer for question No. 8 is low, please indicate the possible reasons
for their poor performance?
________________________________________________________________
________________________________________________________________
8. What weaknesses did you observe in implementation of the training process?
________________________________________________________________
________________________________________________________________
9. Please suggest possible solutions for the problems you observed.
________________________________________________________________
________________________________________________________________
10. How do you see the occupational competency assessment method both the
institutional and COC measures the performance of the trainees?
Thank you!!!
110
Appendix C
BAHIRDAR UNIVERSITY
ETHIOPIAN INSTITUTE OF TEXTILEANDFASHIONTECHNOLOGY
(EiTEX)
Questionnaire for Deans
FACTORS AFFECTING THE QUALITY OF TVET PROGRAM:THE
CASE OF GOVERNMENTAL TVET COLLEGES IN EAST GOJJAM
ADMINSTRATION ZONE
Dear Respondents
The purpose of this study is to gather information on the quality problems of
technical and vocational education and training program as well as occupational
competence assessment in East Gojjam Administration Zone governmental
TVET colleges. Even though the study is conducted as fulfillment of MED degree
requirement in Garment Technology, it is hoped that the information obtained will
contribute a lot for further improvement of the system. And your response has a
great impact on the value of the study. Therefore you are kindly requested to
provide relevant, rigorous, and sincere information. It shall as well be clear that
no personal secrets will be revealed. The questionnaire consists of three parts;
the first part is instruction, the second part includes general back ground
information, and the third part contains the main body of the questionnaire which
is intended to measure the quality of the training.
I, Instruction
1. No need of writing your name
2. Circle the letters of your choice on the given alternatives and write your
response on the space provided.
II, General background information
Name of the Training Center __________________________
1. Personal Data:
111
1.1. Sex: Male............... Female...............
1.2. Qualification 10+3............... BA/BS/BED............. level IV..............
MA/MSC/MED……………
2. Year of service as a dean.
A/ 1-5 years……. B./6-10 years C / above 10 years……..
III, General Questions related to training process
1. How do you relate the curricula currently implemented with the occupational
standards designed for units of competence?
a, completely related b, relatively related c, completely not related
2. Facilities, tools and equipments have their own impact for the quality of the
training. How do you evaluate the degree to which these resources are
available?
Please rate by putting an “x” sign in the column of your choice. 5=strongly agree,
4=agree, 3= have no idea 2=disagree 1=strongly disagree
No
Facilities, tools and equipments
Rating scale
5 4 3 2 1
2.1 Workshops are designed and constructed to provide training
according to occupational standard requirements.
2.2 Machines ,Equipments, and hand tools are available for the
trainees
2.3 Raw materials are supplied adequately on time.
2.4 There is adequate internet service
2.5 Reference books are adequately available in the library for
related field of studies.
2.6 There is conducive working environment to provide the desired
training program
3. How do you rate the implementation of training process in your college?
Please indicate your response by putting an “x” sign in the column provided.
Rating scales: 5=strongly agree, 4= agree, 3=have no idea, 2=disagree,
1=strongly disagree
112
No Issue considered 5 4 3 2 1
3.1 Objectives of the training are clearly defined.
3.2 Trainers are oriented on the developed occupational standards
3.3 The model curriculum is designed to address the expected outcome
of the developed occupational standard
3.4 Supportive courses are included in the syllabus and given by
perspective trainers
3.5 Necessary training to fill the skill gap of the trainer is conducted
3.6 Trainees are oriented, consulted, recruited, and selected according to
their interest
3.7 Training materials are prepared and distributed on time
3.8 Training is provided by selecting Proper instructional media
3.9 Continues assessment is conducted and feed back is provided to the
trainees about their performance consistently.
3.10 Evaluation of the training program is conducted. in quarterly
3.11 Available resources are utilized efficiently and effectively
4. How do you rate the trainers of your college on the following traits? Please
indicate your rate by putting an “x” sign in the column you agree
No
Traits
Rates
v.
good
good
fair
poor
v.
poor
4.1 Trainers are motivated towards the achievement of
training objectives and goals.
4.2 Trainers accept necessary changes without resistance
4.3 Trainers have the desire to retain in the college
4.4 Trainers are committed for the accomplishment of the
training program
5. To what extent does cooperative training help the trainees to improve their
skill?
a/ very high…………b/ high…………..c/moderate…………d/ low………..e/ very
low
113
6. If your answer for question no 5 is below moderate, please indicate the
possible reasons of their poor performance.
7. How do you see the occupational competency assessment method both the
institutional and COC measures the performance of the trainees?
________________________________________________________________
________________________________________________________________
________________________________________________________________
Thank you!!
114
Appendix D
BAHIRDAR UNIVERSITY
ETHIOPIAN OF TEXTILE AND FASHIONTECHNOLOGY (EiTEX)
Questionnaire for Trainers
FACTORS AFFECTING THE QUALITY OF TVET PROGRAM:THE
CASE OF GOVERNMENTAL TVET COLLEGES IN EAST
GOJJAMADMINSTRATION ZONE
Dear Respondents
The purpose of this study is to gather information on the quality problems of
technical and vocational education and training program as well as occupational
competence assessment in East Gojjam Administration Zone governmental
TVET colleges. Even though the study is conducted as fulfillment of MED degree
requirement in Garment Technology, it is hoped that the information obtained will
contribute a lot for further improvement of the system. And your response has a
great impact on the value of the study. Therefore you are kindly requested to
provide relevant, rigorous, and sincere information. It shall as well be clear that
no personal secrets will be revealed. The questionnaire consists of three parts;
the first part is instruction, the second part includes general back ground
information, and the third part contains the main body of the questionnaire which
is intended to measure the quality of the training.
I, Instruction
1. No need of writing your name
2. Circle the letters of your choice on the given alternatives and write your
response on the space provided.
II, General background information
Name of the Training Center __________________________
1. Personal Data:
1.1. Sex: Male............. Female.............
115
1.2 Qualification 10+3....................BA/BSC/BED...............Level IV..................
MA/MSC/MED.............................
2. Year of service: 2.1. As a trainer...................... 2.2. In other
profession......................
3. Your current position/career status_________________________________
III, General Questions related to training process
1. How do you relate your field of study with the training you provide?
a) Completely related
b) Relatively related
c) Completely not related
2. Facilities, tools and equipments have their own impact for the quality of the
training. How do you evaluate the degree to which these resources are
available?
Please rate by showing an “x” in the column of your choice. 3=adequate,
2=moderately adequate, 1= not adequate, 0=not available
No
Facilities, tools and equipments
Rating scale
3 2 1 0
1 Work shop
2 Equipments
3 Hand tools
4 Machines
5 Raw materials
6 Water supply
7 Electricity
8 Toilet
9 Library
10 Reference books
12 Health and safety service
13 Recreation area
3. In your field of training how do you rate the implementation of training
process?
116
Indicate your response by using an “x” sign. Rating scales: 5=strongly agree, 4=
agree, 3=have no idea, 2=disagree, 1=strongly disagree
No Issue considered 5 4 3 2 1
3.1 Objectives of the training are clearly defined.
3.2 Trainers are oriented or communicated about the developed
occupational standards
3.3 The model curriculum is designed to address the expected
outcome of the developed occupational standard.
3.4 Prerequisite courses are included in the syllabus and given by
perspective trainers
3.5 Necessary training to fill the skill gap of the trainer is
conducted on time
3.6 Trainees are oriented, consulted, recruited, and selected
according to their interest
3.7 Instructional materials are prepared and distributed on time
3.8 Proper instructional media is selected
3.9 Continues assessment is conducted
3.10 Feed back is supplied to the trainees about their performance
consistently
3.11 Evaluation of the training program is conducted.
3.12 Available resources are utilized efficiently and effectively
4. How do you rate the leaders of your institute on the following traits? Please
indicate your rate by using an “x” sign in the column you agree
No
Traits
Rates
v.good good fair poor v.poor
4.1 Vision and goal setting
4.2 Ability perform
management functions
4.3 Leading role
4.4 Communication skill
4.5 Interpersonal skill
4.6 Conflict handling skill
4.7 Motivating skill
117
5. To what extent does cooperative training help your trainees to improve their
skill? a/ very high……. b/ high…… c/ moderate……. d/ low……. e /,very
low……..
6. If your answer for question No 5 is low, please indicate the possible reasons.
________________________________________________________________
________________________________________________________________
________________________________________________________________
7.What weaknesses do you observe in implementation of the training process?
________________________________________________________________
________________________________________________________________
________________________________________________________________
8. Please suggest possible solutions for the problems you observe.
________________________________________________________________
________________________________________________________________
________________________________________________________________
9. How do you see the occupational competency assessment method both the
institutional and COC measures the performance of the trainees?
________________________________________________________________ ________________________________________________________________
________________________________________________________________
Thank you!!!
118
Appendix E
BAHIRDAR UNIVERSITY
ETHIOPIAN OF TEXTILE AND FASHIONTECHNOLOGY (EiTEX)
Questionnaire for Amhara TVET bureau expertise
FACTORS AFFECTING THE QUALITY OF TVET PROGRAM:THE
CASE OF GOVERNMENTAL TVET COLLEGES IN THE REGION
Dear Respondents
The purpose of this study is to gather information on the quality problems of
technical and vocational education and training program on governmental TVET
colleges in the region. Even though the study is conducted as fulfillment of MED
degree requirement in Garment Technology, it is hoped that the information
obtained will contribute a lot for further improvement of the system. And your
response has a great impact on the value of the study. Therefore you are kindly
requested to provide relevant, rigorous, and sincere information. It shall as well
be clear that no personal secrets will be revealed. The questionnaire consists of
three parts; the first part is instruction, the second part includes general back
ground information, and the third part contains the main body of the
questionnaire which is intended to measure the quality of the training.
I, Instruction
1. No need of writing your name
2. Circle the letters of your choice on the given alternatives and write your
response on the space provided.
II, General background information
Name of the regional Bureau __________________________
1. Personal Data:
1.1. Sex: Male............. Female.............
1.2 Qualification 10+3....................BA/BSC/BED...............Level IV..................
MA/MSC/MED.............................
2. Year of service: 2.1. As a trainer.......................................................................
119
2.2. In other profession................................................................................
3. Your current position/career status_________________________________
III, General Questions related to training process
1. How do you relate your field of study with the training you provide?
a) Completely related
b) Relatively related
c) Completely not related
2. Facilities, tools and equipments have their own impact for the quality of the
training. How do you evaluate the degree to which these resources are
available?
Please rate by showing an “x” in the column of your choice. 3=adequate,
2=moderately adequate, 1= not adequate, 0=not available
N
o
Facilities, tools, equipments and managerial activities
Rating
scale
3 2 1 0
1 Adequate funding of TVET programmes in the region
2 Adequate training and retraining of TVET trainers/instructors in the region.
3 Adequate provision of required TVET infrastructures and facilities in the region
4 Adequate internal and external supervision in the TVET colleges through the region
5 Adequate planning and implementation of TVET programmes by regional
government.
6 Adequate. Instructional materials are prepared and distributed on time through the
region.
7 Adequate provision of scholarship/grants for TVET trainers/instructors in the region.
8 Adequate cooperative training places like industries or factories are available in the
region.
9 Feed back is supplied to the TVET colleges about their performance consistently on
time.
10 Necessary training to fill the skill gap of the trainers/instructors is conducted on time in
the region.
120
3. What weaknesses do you observe in implementation of the TVET training
process?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
4. Please suggest possible solutions for the problems you observe.
________________________________________________________________
________________________________________________________________
________________________________________________________________
5. In your suggestion, what are the factors that affect the quality TVET training in
the region?
1/……………………………………………………………………………………………
2/……………………………………………………………………………………………
3/……………………………………………………………………………………………
4/……………………………………………………………………………………………
5/……………………………………………………………………………………………
6/……………………………………………………………………………………………
Thank you!!!
121
Appendix F
BAHIRDAR UNIVERSITY
ETHIOPIAN INSTITUTE OF TEXTILE AND FASHIO TECHNOLOGY
(EiTEX)
Questionnaire for Textile garment Trainees
FACTORS AFFECTING THE QUALITY OF TVET PROGRAM: THE
CASE OF D/M/P/T/ COLLEGE
Dear Respondents
The purpose of this study is to gather information on the quality problems of
technical and vocational education and training program as well as occupational
competence assessment at Debre Markos Poly Technicnical College. Even
though the study is conducted as fulfillment of MED degree requirement in
Garment Technology, it is hoped that the information obtained will contribute a lot
for further improvement of the system. And your response has a great impact on
the value of the study. Therefore you are kindly requested to provide relevant,
rigorous, and sincere information. It shall as well be clear that no personal
secrets will be revealed. The questionnaire consists of three parts; the first part is
instruction, the second part includes general back ground information, and the
third part contains the main body of the questionnaire which is intended to
measure the quality of the training.
I, Instruction
1. No need of writing your name
2. Circle the letters of your choice on the given alternatives and write your
response on the space provided.
II, General background information
1. Name of the Training College. ……………………………………………….
2. Personal Data:
2.1. Sex: Male …………………… Female……………………………
2.2. Age: a, less than 18 years…………………… b. 18 and above…………
2.3. Field of training (occupation) you are attending ……………Level……..…
122
III, Details
1) Why do you join in TVET stream?
a) To develop employable skill
b) To be self employed after graduation
c) Because I have no other alternative
2) How did you choose your field of study?
a) With the help of vocational counselor
b) With my family guidance
c) By the influence of friends
d) Because I have no other alternative
3) Facilities, tools and equipments have their own impact for the quality of
training. How do you evaluate the degree to which these resources are
available?
Please rate by putting an “x” mark in the column of your
choice.3=adequate,2=moderately adequate, 1= not adequate, o= not available
No
Facilities and tools and equipments
Rating Scale
3 2 1 0
1 Availability Tools and Equipment in the garment workshop
2 Availability of machines in the garment workshop
3 Availability of standardize workshop
4 Availability of raw materials in the workshop
5 Availability of spare parts in the workshop
6 Availability of computer and copy machine in the workshop
7 Availability of software and internet in the workshop
8 Availability of well qualified trainers/instructors in the garment
department
9 Availability of garment industries for cooperative training
10 Availability of textile garment reference books in the department
11 Training approach applies 70% practical and 30% theoretical
effectively and efficiently
12 Effective supporting of the management body for the department
123
4) In your field of training, how do you evaluate your trainers on the basis of
activities given in the table below? Please rate by putting an “x” mark in the
column of your choice.
No
Activities
Very
high
high Moderate Low
1 Provide information on the objectives of the
training program and unit of competency
2 Provide reading materials on time
3 Guide us about the usage of equipments, tools,
machines etc.
4 Apply continuous assessment for evaluation
5 Provide feedback on the trainee’s performance
6 Trainers are assisting during cooperative training
5) Do you participate in70% of cooperative training program?
a) Yes………
b) No………
6) If your answer to question No 5 is yes, to what extent does it help you to
enhance the college training?
a, very high,,,,,,,,,,,,,,,,,,,, b ,high,,,,,,,,,,,,,,,,,,,c, moderate………….. d,
low………….
Part III: Open ended questions
1, what weakness do you observe from the training process?
________________________________________________________________
________________________________________________________________
2, what are the solutions you suggest for the problems you observed?
________________________________________________________________
_____________________________________________________________
Thank you!!!
124