FACT SHEET

Polaris Software Lab

Analyst Meet – Mumbai- December 2, 2002

Profit & Loss Account of OrbiTech Solutions Half Year ended Sep 30, 2002Particulars (USD Mn.)

Revenues From Operations 40.43

– Services 19.93

- Product & Related Services 20.50

Software Development Expenses 16.92

Gross Profit 23.51

Selling & Marketing Expenses 0.14

General & Administrative Expenses 4.71

Operating Profit Before Interest & Depreciation 18.66

Interest 0.00

Depreciation & Amortization 2.19

Operating Profit After Interest & Depreciation 16.47

(+) Other Income 0.56

Profit Before Tax 17.03

Tax 3.99

Profit After Tax 13.04

OrbiTech - MetricsReceivable days (as of Sep 30, 2002) 92 days

Cash Reserves (as of Oct 31, 2002) USD 7 Mn.

Offshore: Onsite Revenue Mix (as of Sep 30, 2002) 85 : 15 (in %)

Technology Wise Revenues Mix (as of Sep 30, 2002)

Maintenance 22%

System Development & Integration 78%

Geography wise Revenue Mix: (as of Sep 30, 2002)

America/Latino 36%

Europe 29%

Central East Europe and Mid East Asia 11%

Asia 24%

Repeat Business (as of Sep 30, 2002) 73%

Citigroup Presence 80 Entities- 73 countries

HUMAN RESOURCES- a Snapshot

• 20% of the associates in Polaris and OrbiTech have more than

5+years of work experience within the two corporates

• The merged entity will have about 34,000 man years experience in

the software industry (One of the largest in the industry)

• About 25% of the Top 100 profiles in the company are from

Premier Banking Conglomerates

• The Attrition rate in the merged entity as of Sep 30, 2002 is around

8.2%

• The merged entity has 4145 Associates (Oct 31, 2002)

Polaris Software Qualification Wise Break-up

Graduate Engineers (Engg/BE/B.Tech) 1867

Graduates 633

Post Graduate Engineers 499

Non Engineering Post Graduates 536

Business Graduates 565

CA/ICWA/PhD 45

As of Oct 31, 2002

• Graduate 60%

• Post Graduate 39%

• CA’s, ICWA, PhD's 1%

THE LEADERSHIP TEAM

Arun Jain - B.Tech, Chairman & Managing Director: He is a first generation entrepreneur and the promoter of Polaris

Software. He has over 18 years of experience, which encompasses Software Development, Project Management,

creation of strategic alliances, business development and strategic planning

Ram Bhagwat - Managing Director of OrbiTech Solutions Limited. He is also the Chief Architect & Engineer of the

company. Prior to taking charge of OrbiTech in 2001, Ram worked with IBM for 9 years (was awarded the IBM

'Chairman's Professional Excellency Award' in 1974) and BILT for 8 years. Following this, he was Citibank's

Technology Director for the Indian sub-continent for 16 years, was the Director of E-Serve and CITIL (currently i-flex

Solutions Ltd.) from 1992 to 1999. Ram received a Masters Degree in Technology from the Indian Institute of

Technology, Kanpur.

Govind Singhal - Executive Director: He heads EG Orion, delivery organization, engaged in delivery of solutions for

Banking and Financial Services, focussing on front-end delivery systems using state of art technologies. He has around

16 years of work experience. Govind received a Master’s degree in Physics from Delhi University.

Aruna Kashinath - Managing Partner: She heads the Global Sales Organization (GSO) on Technology and Emerging

Vertical Sales. She has more than 23 years of experience in managing technology projects and has been with Polaris

since inception. Aruna received a Post graduate degree in Statistics from Mumbai University.

Ashish Sinha- Heads the Business Development function of OrbiTech and also looks after Non-Citigroup Services. He

is currently based in Chennai. Before assuming his current responsibilities, Ashish was the Head of Technology for

Citibank, India and has worked with Citibank for 10 years. Ashish received an MBA from Indian Institute of

Management, Calcutta and a B. Tech from Indian Institute of Technology, Kanpur.

Business Leadership Team

Harpal Dugal – Head of Business - Optimus : He was, till recently, the Chief Executive Officer of Standard Chartered

and Head of the Customer Banking Business for the Standard Chartered group, brings with him global expertise across

banking domains. Harpal held several positions of increased responsibility with Citibank, from 1980 through to 1997.

This included being the Retail Banking Head of Citibank-Indonesia in 1989 and the Credit Cards Business Head of

Citibank-Philippines in 1993, before his return to India to eventually lead Standard Chartered in 2000. He holds an MBA

from Indian Institute of Management – Ahmedabad.

Aruna Rao - Heads the Services Group at OrbiTech: She has been with OrbiTech (formerly Citicorp Overseas Software

Limited) since 1987 and has managed the development of various systems in the corporate banking area. Aruna has an

MBA from Ahmedabad and an M.S. from University of Maryland, USA.

Tarachand - Heads the Products Group at OrbiTech and is based in Mumbai. He has worked with Citigroup for 15

years, initially with Citibank Technology and then with Saudi American Bank (Technology Division). He has wide

experience across various banking segments.Tarachand received an MBA from Indian Institute of Management,

Ahmedabad and is a Bachelor of Engineering.

V Mahadevan - Senior Vice President: He has experience of managing the delivery of large overseas projects for our

major customer. He has also been with the company for over 10 years and heads the unit in charge of delivering global

projects for our largest customer.

Ashok Korwar - Strategic Advisor. He has a Bachelor’s degree in Electrical Engineering from IIT Mumbai. He is also a

Doctorate in Management from the University of California, LA. His work experience includes a stint at Electronic Data

Systems Corporation” from 1984 to 1990 where he was Division-VP looking after Business Development. He has been

working as Professor with IIM (A) from 1990 onwards till date.

R. Sekhar - Senior VP- Head Corporate strategy & Business Excellence and HR. He has majored in marketing from IIM

(Banglore) with a Post Graduate Diploma in Business Management

Business Leadership Team

Nat Narayanaswamy - Director and Head of Business -Polaris Retail Infotech Limited; Senior Vice President

and Head - EG Sculptor; & Strategic Alliances and Initiatives: He is a proven Senior Business Administrator with

10 years of Strategic integration and Program Management experience in a variety of industries. Prior to joining

the Polaris team, Nat was with Accenture, USA. His earlier exposures were with Deloitte and Touche, E&Y LLP,

USA

Wg.Cdr. (Retd.), G. N. Mathur,Flying Academy (Navigation) Executive Director: He brings with him 28 years

of management experience from Indian Air Force.

N Vaidyanathan Senior Vice President & Chief Finance Officer: A FCA,he is responsible for financial planning,

treasury, tax compliance and audit systems of the organization. His 25 years of rich experience with multi

nationals like GEC Alsthom India Ltd, Castrol India Ltd, Binny, the Nagarjuna Group etc. brings in the

knowledge of best international practices into the company. He is also responsible for business planning and

monitoring business numbers across the geographies.

Suren Khirwadkar – Director Sales and Marketing: Headed Citibank’s business in Saudi Arabia where he was

the Country Marketing Director and Consumer Assets Business Manager. Suren comes with extensive Marketing

and Sales experience from leading FMCG companies such as Hindustan Lever, Colgate–Palmolive and Britannia

Industries. He joined Citibank in 1988 and was Marketing Director and Business Manager with Citibank in India,

UAE, Bahrain and Saudi Arabia. Suren holds a Master’s Degree from Northwestern University, US

Business Leadership Team

Rajiv Malhotra - Senior Vice President – Marketing: He is a Computer Science Engineer (B.Tech) from Indian Institute of

Technology and an MBA in Finance and Marketing from FMS. With 11 years of experience in Organizations like Citibank and

Bank of America, he heads the BankWare unit, as Senior Vice President

K. Srinivasan, Senior Vice President - International Sales & Development: He heads sales organization for ENTITY business

and is the Sales Director for the North American region. He is based in US, responsible for signing large relationship accounts for

offshore development. He is a post graduate in Management from XIM, Bhubaneswar and has over 13 years of diverse industry

experience in Sales, Commercial, Corporate Planning , Communication, Commercial and International trade.

Vijayraghavan Narasimhan - Senior Vice President & Business Head: He is responsible as the Sales and Operations Director,

include business development and strategic relationship management in Continental Europe (EC countries). Vijayraghavan’s

educational background includes Business Administration, Commerce and Law. He brings with him a rich experience of over 24

years in the areas of information systems management, software consulting & marketing, MIS & marketing support, sales

management and administration, business development and general management.

Rahul Petkar - He was, till recently, the Senior Vice-President of MsourcE Corporation brings with him global expertise in the

global sales strategy and implementing the sales process in key markets leading to new business generation. He also brings a rich

experience of working for Citibank NA, Merrill Lynch and TD Waterhouse. He holds an MBA from Indian Institute of

Management – Bangalore

Kedar Udaiyvar, Head of Global Markets Group in OrbiTech, has a work expereince of 19 years spanning organisations like

IDM, Gulf Computers and OrbiTech. He is a Mechanical Engineer and a Master in Management Sciences

Business Leadership Team

PRODUCT SUITE- ORBIPACK

For Transaction Processing Standing instructions Straight Through Processing across

various product processors Funds transfers Inter Account Swaps

For MIS & Planning MIS & Profitability at customer level Portfolio performance history Behaviour pattern & needs analysis

For Risk Management Bank’s risk capped at customer level: Central Liability Tracking Fraud check system using data-

warehousing techniques Orbi-Collect for Bad loan collections End-to-end data security Signature Verification

For Business Development Prospect Database Management Campaign Management Contact Management for sales/cross sell Sales Datamart and Mining tools

For Customer Care/Service Single Sign-on with end-to-end

information security On-line, real-time information on all

customer transactions, balances, interest, tax, markets, shares/mutual fund portfolio delinquency payments etc. at customer level across all accounts

Problem/Complaints Logging, Tracking & Resolution

For Communication Event driven Alerts (email/mobile) Consolidated Statements Customer Portfolio Analysis & Advice

Delivered through mail/email

Orbi-IntegratorOrbi-CRM Solution

Transaction Accounts

Current/ Overdraft/ Savings Accounts

Employee Reimbursement Account Margin-Lending Accounts Brokerage Accounts

Time Deposits

Types : Fixed / Recurring / Un-Fixed Rates : Fixed / Floating / Periodic

General Ledger and Financial Management System

Book Keeping Profitability & MIS Expense / Fixed Assets Processing Account Reconciliation

On-the-fly product definitionOne Touch Integrated Query Highly Flexible and comprehensive

Interest & Charges facilityHierarchical Credit Limit TrackingPayment system to process wide

variety of instrumentsSweeps within and across productsTeller System with Signatures / FXRelationship StatementsStanding Order & Straight Through

ProcessingPlastic / Cheque Book Admin Integration with branch devices

Orbi-Core

Orbi-Direct

Secure Data Transfer

Flexib

le In

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Op

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Dynam

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tion

Laye

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Sin

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Sig

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Global Relationship Data

Secure Application Infrastructure

OrbiTechProductProcessors

OtherProductProcessors

PartnerProducts &Services

Third PartyInformationProviders

Accounts

Credit Cards

Loans

Securities

Mutual Funds

Cash Management

Trade Finance

Treasury

EBPP

Merchant Services

E- Comm Gateway

Custom Apps

Cu

sto

mer

pro

filin

g &

Pro

duct

Cro

ss-Se

ll

Retail

Corporate

SME

Supplier

Processor

Distributor

Franchisee

Service Branch

TransactionsStatementsQueries

InformationSecure Mail

Customer ServiceAlerts – SMS/ Email

Loans : Consumer Loans ( like Auto,

Truck, Professional, Student, Consumer Durables etc.)

Mortgages Corporate Loans

Leasing

Hire-PurchaseEnd-to-end functionality

Loan Origination System Collections (Orbi-Collect) Collateral Management Customer Communication Document Management Fund Management Risk Management Internal accounting books

Back-office outsourcing enabled

Interest Rate Flexibility Fixed / Adjustable / Floating Rate Interest Bearing / Discounted Interest / Lease charge Moratorium User defined charging base /

Frequency Interest rate at Relationship level

Repayment terms Principle reset at user request Structured & Unstructured payment

terms Purchase option at the tenor end for

lease Re-lease of an asset Repossession & Sale of an asset

Disbursal Flexibility Single or Multiple disbursal Principal draw-down on asset being

ready

Orbi-Lending

A solutions for Distribution, Sale, Brokerage, Transfer Agency and custodial services for mutual funds, equities and fixed income securities.

Orbi-Invest

Orbi-FundsCore Processor for mutual funds sales and distribution

business

Orders through Internet, Branch, Phone

End-to-end functionality:

Risk profiling, fund portfolio recommendations, account

opening, order capture, order batching, order execution,

allocation to customers, settlement, accounting, corporate

actions, customer query

Orbi-BrokerCore Processor for equities, bonds, warrants selling

Orders through Internet, Branch, Phone

End-to-end functionality:

Account opening, order capture, online order

execution through multiple brokers, settlement,

accounting, corporate actions, customer query, IPOs

Orbi-Transfer Agent Mutual Funds Transfer Agency Subscription, Redemption, Systematic

Investment, Withdrawal Plan, Switching

Customer Service Transactions : Address Changes, Folio Consolidation, Transmission

Portfolio consolidation report

Orbi-CustodyCustodial Services Equities, bonds and warrants

supported Trade matching, confirmation and

settlement functionality Corporate actions processing and

customer communication

Supports– Credit Cards– Charge Cards– Debit Cards

– Virtual Cards

Issuer System Modules

– Relationship & A/C Opening– Billing & Statements– On-us Interchange– Payments & Adjustments– Loyalty Program

Management– Member Fraud Warning– Collections – Customer Service :

• Internet• IVR• Phone• email

– Credit Bureau Interface

Visa, Master, DinerPrivate Label, Affinity Co-branded

Acquirer System Modules

– Merchant Administration– Card Authorisation– Switching – Charge Processing– Off-us interchange– Charge Back processing– Merchant Fraud module– Merchant Statements

Orbi-Cards

Supports

Receivables Management

Domestic & Global

Disbursements Mgmt.

Funds Transfer

Payment Gateway

Reconciliation engine

Features :

– Clearing (manual/automated)

– Integrated with workflow and imaging

– Multiple Settlement modes

– Value dated billing

– Wires, cheques and multi-currency fund transfer

– Internet based MIS

– Flexible Charging methodology with discounting

– Credit Risk Tracking Mechanism Management

– Accounting Interface

Orbi-Cash

Letter of Credit (LC)

Export LC services Import LC services Inland LC Revolving LC

Bills Pre shipment credit Export / Import Bills Inward /Outward

Collections

Guarantees Performance

Guarantees Financial Guarantees Shipping Guarantee

Features

Highly Flexible work flow & Imaging

Provides ability to configure any business process flow

Flexible Charging Module

user definable charging base & Charging methods

Powerful Correspondence module

– Delivery through SWIFT, email, Telex, FAX

Configurable settlement capability

– Auto via Swift

– Direct debit , Net settlement etc.

Orbi-Trade

Orbi-Treasury

Instruments Supported

FX (Spot, Forward)

MM

Fixed Income Instruments

Derivatives

FX Option

Also has Risk Management and ALM

module

Features

Covers Front office, Mid Office and Back Office functionality

STP (Straight Through Processing) for all deals

Rule based accounting engine

Online Blotters covering Position, P&L, Mark-to-Market

Built in interface with Reuters, SWIFT

Live in 21 locations in Citigroup

State-of the-art Integrated Information Security Solution

Provides Authentication, Authorization and Single Sign-on

Single sign-on allows user to securely access multiple applications

Single-point administration tool for administrators

Out-of-the-box Security functionality

Enables faster development of security-enabled applications

Support for Industry Standards

Cipher Suites (RSA/ Entrust, 3-DES,

RC4, SHA-1…) Protocols (SSL, LDAP) Public Key Infrastructure (PKI) Frameworks (JAAS, WebLogic SPI*)

COTS Security product support

Safeword, SiteMinder, …

Multiple platform support

Solaris, HP-UX, Digital Alpha, AIX, NT*,

Flexible and extensible

Ability to support multiple Application and Technology architectures

Orbi-Armor

•Internet Banking

Product

•Ranked #1 for robustness

Asian Bankers Report

September 2002

•Internet Banking

Product

•Best in India

•#2 in Asia Pacific

Asian Bankers Survey

2000

•Custody system

•“Best Custodian System”

Global Custodian

Last three years

•Imaging and

Workflow

•Best IT solution

Computer Society of

India

1999

•System Architecture“Heroic achievement in IT for visionary use of information in the fields of Finance, Insurance

and Real Estate”

Recognition from Smithsonian Institute Washington

1993

•Cash Management

•Citigroup Ranked # 1

(Based on Orbi-System) Euromoney Magazine

2001

OrbiPack - Awards