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Facebook: A part of daily Australian life I A B H o w t o B u i l d B r a n d s O n l i n e 2 5 J u l y 2 0 1 3 Naomi Shepherd, Head of FMCG, Facebook Australia | July 24, 2013

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Page 1: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013

Naomi Shepherd, Head of FMCG, Facebook Australia | July 24, 2013

Page 2: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Facebook is part of Australian daily life.

!"#$%&&%'(#

))*#Of the online

population are on Facebook

Monthly Active Users

+,*#Return daily

Over

Page 3: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Use this as a top margin for workspace when there is no title or subtitle

Use this as top margin when there is a single line title on the page (when not using a Subtitle)

Use this as top margin for workspace when there is a Title with a blue Subtitle

Use this as bottom margin for your workspace

Drawing (Dynamic) Guides Drawing guides are used so you have a clear idea of what your actual work area is on each slide. They show up on all slides in the same spot, however they don’t show up when you print or watch presentation in slide show mode. Use them for aligning content to the top, bottom and right, and for cropping images. Think of them as internal margins that are manually set. Resetting Drawing Guides Guides are easy to move and bump, use this layout option to reset them to their proper placement. Insert this slide, realign the guides over the gray lines and delete slide. The guides will still be in their place. Turn guides on and off as you need them. Turning Guides on and Off Mac: You can go to view setting and select Dynamic Guides or use Contrl + Option + Commnd + G PC: Go to View and check mark guides or Contrl + f9

Left Margin (if you must go over this space, use the secondary margin to the left. It is recommended to use the first guide.

Right Margin (if you must go over this space, use the secondary margin to the right of the first, but never past that.

All of the people who matter to you.

Page 4: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Use this as a top margin for workspace when there is no title or subtitle

Use this as top margin when there is a single line title on the page (when not using a Subtitle)

Use this as top margin for workspace when there is a Title with a blue Subtitle

Use this as bottom margin for your workspace

Drawing (Dynamic) Guides Drawing guides are used so you have a clear idea of what your actual work area is on each slide. They show up on all slides in the same spot, however they don’t show up when you print or watch presentation in slide show mode. Use them for aligning content to the top, bottom and right, and for cropping images. Think of them as internal margins that are manually set. Resetting Drawing Guides Guides are easy to move and bump, use this layout option to reset them to their proper placement. Insert this slide, realign the guides over the gray lines and delete slide. The guides will still be in their place. Turn guides on and off as you need them. Turning Guides on and Off Mac: You can go to view setting and select Dynamic Guides or use Contrl + Option + Commnd + G PC: Go to View and check mark guides or Contrl + f9

Left Margin (if you must go over this space, use the secondary margin to the left. It is recommended to use the first guide.

Right Margin (if you must go over this space, use the secondary margin to the right of the first, but never past that.

Where they discover what matters to them.

Page 5: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Use this as a top margin for workspace when there is no title or subtitle

Use this as top margin when there is a single line title on the page (when not using a Subtitle)

Use this as top margin for workspace when there is a Title with a blue Subtitle

Use this as bottom margin for your workspace

Drawing (Dynamic) Guides Drawing guides are used so you have a clear idea of what your actual work area is on each slide. They show up on all slides in the same spot, however they don’t show up when you print or watch presentation in slide show mode. Use them for aligning content to the top, bottom and right, and for cropping images. Think of them as internal margins that are manually set. Resetting Drawing Guides Guides are easy to move and bump, use this layout option to reset them to their proper placement. Insert this slide, realign the guides over the gray lines and delete slide. The guides will still be in their place. Turn guides on and off as you need them. Turning Guides on and Off Mac: You can go to view setting and select Dynamic Guides or use Contrl + Option + Commnd + G PC: Go to View and check mark guides or Contrl + f9

Left Margin (if you must go over this space, use the secondary margin to the left. It is recommended to use the first guide.

Right Margin (if you must go over this space, use the secondary margin to the right of the first, but never past that.

Every day. Everywhere.

Page 6: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Use this as a top margin for workspace when there is no title or subtitle

Use this as top margin when there is a single line title on the page (when not using a Subtitle)

Use this as top margin for workspace when there is a Title with a blue Subtitle

Use this as bottom margin for your workspace

Drawing (Dynamic) Guides Drawing guides are used so you have a clear idea of what your actual work area is on each slide. They show up on all slides in the same spot, however they don’t show up when you print or watch presentation in slide show mode. Use them for aligning content to the top, bottom and right, and for cropping images. Think of them as internal margins that are manually set. Resetting Drawing Guides Guides are easy to move and bump, use this layout option to reset them to their proper placement. Insert this slide, realign the guides over the gray lines and delete slide. The guides will still be in their place. Turn guides on and off as you need them. Turning Guides on and Off Mac: You can go to view setting and select Dynamic Guides or use Contrl + Option + Commnd + G PC: Go to View and check mark guides or Contrl + f9

Left Margin (if you must go over this space, use the secondary margin to the left. It is recommended to use the first guide.

Right Margin (if you must go over this space, use the secondary margin to the right of the first, but never past that.

Proven results

Targeted reach

Deep engagement

Page 7: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Facebook is not just a social objective. Think marketing in a social world

Page 8: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

At any stage of the funnel, there is a Facebook solution to answer your objective.

Page 9: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Video Page Post Photo Page Post

Logout Video or Link Page Post Ad

Which ads should I use?

Page 10: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Page Like Ad

Which ads should I use?

Page 11: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Event Page Post

Domain Ad (Driving off Facebook)

Link Page Post

Offer Page Post

Which ads should I use? Mobile App Install

Page 12: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Event Page Post

Offer Page Post

Which ads should I use?

Page 13: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Be share-worthy (don’t just join the conversation, be the conversation)

Page 14: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Great creative on Facebook is just great creative

Page 15: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Ensure brand relevance

Use rich images

Keep text short & sweet

Encourage lightweight interaction

Page 16: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Be timely

Page 17: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Have a point of view

Page 18: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia
Page 19: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia
Page 20: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia
Page 21: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Gauge success using new page insights

Page 22: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Targeted Reach Find your exact audience at scale, with minimum wastage

Find your exact audience at scale, with minimum wastage

Page 23: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Greater targeting accuracy

Source: Nielsen Brand Effect Norms May 2012

-)*#Cost savings

Overall Campaign Accuracy

On

line

Aver

age

Face

bo

ok

)!*#Cost savings

Narrow Campaign Accuracy

On

line

Aver

age

Face

bo

ok

94%

77%

91%

27%

Page 24: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia
Page 25: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Facebook

Your CRM database

Reach your own consumers with custom audiences

Page 26: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Recommendation and amplification

.)*#Trust word of mouth or

friends and family

Source: Nielsen report ‘Global trust in advertising and brand messages’ April 2012 Source: Nielsen report ‘Global trust in advertising and brand messages’ April 2012

Page 27: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Social Context drives greater awareness

Source: Nielsen Brand Effect Norms May 2012

./*#More than the online average

Ad Recall

On

line

Aver

age

Face

bo

ok

0!*#More than the online average

Brand Awareness

On

line

Aver

age

Face

bo

ok

Extend awareness of your brand, through recommendation by fans to their friends.

Page 28: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Tablet

FACEBOOK IS

Desktop

THE ULTIMATE SECOND SCREEN

Mobile

/)*#Aussie Facebook users

browse Facebook whilst watching TV

Source: Facebook poll of 1984 Australian Facebook users conducted 26/11/12

Page 29: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Measure your business objectives

Page 30: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Reach Brand Resonance Reaction

Did I reach the right number of people and the right type of people?

Did I improve my brand’s image and change the attitudes of consumers?

Did I cause a consumer to act – to buy a product, sign up for a service or make a referral?

Measure against your business objectives

Reach Awareness

Purchase intent

ROI

Trial

Consumption

Page 31: Facebook: A part of daily Australian life · Facebook: A part of daily Australian life IAB How to Build Brands Online – 25 July 2013 Naomi Shepherd, Head of FMCG, Facebook Australia

Remember…

1.! Ensure your marketing investment reflects where your consumer is and where he’s going (mobile), not where he’s been.

2.! Good creative = good creative.

3.! Reach well-targeted audiences at scale with relevant brand messages.

4.! Measure what matters … reach, awareness, brand attributes, sales and ROI.