face2face 2014 governance authority, influence and collaboration -or- how to get it done! educause...
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Face2Face 2014Governance
Authority, influence and collaboration-OR-
How to get it done!
EDUCAUSE 2014 - Orlando, FL
Authority, influence and collaboration
EDUCAUSE 2014 - Orlando, FL
UBC is starting on a multi year SIS replacement project….
This talk is about a single aspect of Governance….
How to align projects with a Strategic Vision
A typical governance structure for an ERP implementation project
EDUCAUSE 2014 - Orlando, FL
Steering committeeProgram manager
Delivery team A
AVP Student
PM BA PM
Delivery team B
PM BA PM
Delivery team C
PM BA PM
SponsorsAVP Enrolment Services CIO
GovernanceVision
Strategy
Sponsors
A typical governance structure for an ERP implementation project
EDUCAUSE 2014 - Orlando, FL
AVP Enrolment Services CIO
Steering committeeProgram manager
Delivery team A
AVP Student
PM BA PM
Delivery team B
PM BA PM
Delivery team C
PM BA PMExecution
EDUCAUSE 2014 - Orlando, FL
VISION EXECUTION
How do we bridge the gap?
How to ensure that the strategic vision is communicated throughout the project
EDUCAUSE 2014 - Orlando, FL
Communications vehicles• Presentations• Social media• Social events
But…These are often not sufficient…
How to ensure that the strategic vision is communicated throughout the project
EDUCAUSE 2014 - Orlando, FL
Collaboratively develop principles
Build conceptual models based on principles
Community engagement throughout
Strategic Vision for the Student Information System replacement project
EDUCAUSE 2014 - Orlando, FL
Hierarchy of principles for the Student Information System replacement project
EDUCAUSE 2014 - Orlando, FL
Strategic Vision
Academic ModelPrinciples
IdentityPrinciples
OtherPrinciples
One layer down: Academic Model PrinciplesExamples
Principle 2: The Academic Model includes a variety of delivery methods (modalities)Details:As the Academic Model is not limited to the academic definition of learning opportunities, but also covers the administrative scaffolding required to deliver academic content, it captures different delivery methods.
Principle 3: the Academic Model supports any kind of time periodDetails:The concepts of term and session are “hard-wired” into the current UBC SIS. The new Academic Model needs to be able to support other kinds of time period (as well as the traditional session and term).
Principle 4: The Academic Model supports a variety of recognition & assessment frameworksDetails:The new Academic Model supports a rich set of assessment capabilities: the completion of competencies and the achievement of milestones and learning objectives (as well as the traditional credit/percentage units).
EDUCAUSE 2014 - Orlando, FL
Agreement on principles removes the dynamics of personal authority from the
project
EDUCAUSE 2014 - Orlando, FL
A government of laws and not of men (John Quincy Adams and subsequently Article XXX of the Constitution of Massachusetts)
The development of principles is itself a vehicle for community engagement
EDUCAUSE 2014 - Orlando, FL
Periodic workshops:1. 20+ people2. External facilitator3. Representative cross-section
a) Deansb) Senior administratorsc) BA’sd) Architects
Small working groups:4. 5+ people5. Representative cross section (as above)
The Principle….Principle 4: The Academic Model supports a variety of recognition & assessment frameworksDetails:The new Academic Model supports a rich set of assessment capabilities: the completion of competencies and the achievement of milestones and learning objectives (as well as the traditional credit/percentage units).
EDUCAUSE 2014 - Orlando, FL
Example: Principles to Conceptual Models
The Conceptual Model….
EDUCAUSE 2014 - Orlando, FL
Example: Principles to Conceptual Models
How to ensure that the strategic vision is communicated throughout the project
EDUCAUSE 2014 - Orlando, FL
Strategic Vision
DesignPrinciples
ConceptualModels
Detailed implementation design
How to ensure that the strategic vision is communicated throughout the project
EDUCAUSE 2014 - Orlando, FL
Strategic Vision
DesignPrinciples
ConceptualModels
Detailed implementation design
It all boils down to a simple prescription
EDUCAUSE 2014 - Orlando, FL
A government of laws and not of men (John Quincy Adams and subsequently Article XXX of the Constitution of Massachusetts)
References
EDUCAUSE 2013 - Anaheim, CA
• ITANA Reference Architecture for Teaching and Learning (RATL): https://spaces.internet2.edu/display/itana/Learning+Working+Group#LearningWorkingGroup-Projectworkspaces
• The Marketecture of Community by Bradley Wheeler and James L. Hilton Educause Review November 2012 http://www.educause.edu/ero/article/marketecture-community
• Influence: Science and Practice (5th Edition) Paperback – Jul 29 2008 by Robert B. Cialdini (Author)