ez pedaler owner’s manualcontroller 36v, 48v with pedal assist and throttle (overload, low v...

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EZ PEDALER OWNER’S MANUAL ST500 / X500 / X350

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Page 1: EZ PEDALER OWNER’S MANUALCONTROLLER 36V, 48V with pedal assist and throttle (Overload, low V protection) CHARGER 36V, 48V 100-240 V 2 Amp smart charger. (4-5 hour charge time) FORKS

EZ PEDALEROWNER’S MANUAL

ST500 / X500 / X350

Page 2: EZ PEDALER OWNER’S MANUALCONTROLLER 36V, 48V with pedal assist and throttle (Overload, low V protection) CHARGER 36V, 48V 100-240 V 2 Amp smart charger. (4-5 hour charge time) FORKS

Congratulations on the purchase of your new

EZ Pedaler electric bicycle. The primary goal

of EZ Pedaler is to ensure customer safety and

satisfaction. We strongly recommend that you read this

entire manual before operating your EZ Pedaler electric

bicycle. Should you have any questions regarding the

operation or maintenance of your bicycle, you should contact

your EZ Pedaler dealer for instruction. Your bicycle will

last many years provided that you care for it properly.

We hope you enjoy your EZ Pedaler and we appreciate

the opportunity to put a smile on your face.

INTRODUCTION

DICK ALLEN

PRESIDENT

Page 3: EZ PEDALER OWNER’S MANUALCONTROLLER 36V, 48V with pedal assist and throttle (Overload, low V protection) CHARGER 36V, 48V 100-240 V 2 Amp smart charger. (4-5 hour charge time) FORKS

TABLE OF CONTENTS

4 Warranty

5 Specifications

6 Safety / Riding

7 Safety / Inspection

8 Brakes

9 Shimano Gears

10 ST500 Bicycle Orientation

12 X500 Bicycle Orientation

14 X350 Bicycle Orientation

16 Handlebar Orientation

18 LCD Screen

19 Handlebar Adjustments

20 Battery / Charging and Removal

21 Battery / Best Practices

22 Receiving Your EZ Pedaler via Shipment

23 Maintenance / Troubleshooting

Page 4: EZ PEDALER OWNER’S MANUALCONTROLLER 36V, 48V with pedal assist and throttle (Overload, low V protection) CHARGER 36V, 48V 100-240 V 2 Amp smart charger. (4-5 hour charge time) FORKS

EZ Pedaler is committed to manufacturing high quality low

maintenance electric bicycles. The following warranty covers

the ST500, X500, X350

Starting in Jan 2017 the above models come with a full three year

warranty against manufacturer defects. Normal wear and tear

items such as brake pads, brake cables, chain adjustments, tires,

etc. have a 90 day warranty. All other parts of the bicycle will have

a 3 year warranty from the date of manufacture. That date can be

found on the right side of the head tube and is designated by the

last four digits indicating the month and year of manufacture.

Your EZ Pedaler Battery will be considered useable as long as

it can hold 50% of its charge over a 3 year period.

(Abusive treatment or failure to maintain your bicycle and battery

will void your EZ Pedaler warranty. Your EZ Pedaler is a road bike,

not a mountain bike and should be ridden on normal road surfaces.

Your EZ Pedaler is built to withstand various weather conditions

however the hub motors should never be submerged in water.

Opening a motor, controller, or battery will void your warranty unless

done by an authorized dealer. Please refer to our maintenance sec-

tion for recommended care instructions for your EZ Pedaler bicycle.)

RECORDING SERIAL NUMBERS

Your EZ Pedaler has three numbers that should be recorded for

warranty purposes. The frame number located on the right side of

the head tube adjacent to the front logo. The battery number will

be found on the base of the battery. The Motor number is on the

hub motor itself between the spokes.

WARRANTY

4 E Z P E D A L E R O W N E R ’ S M A N U A L

SERIAL NUMBER

MOTOR NUMBER

BATTERY NUMBER

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5

SPECIFICATIONS

FRAMES 7075 aluminum Alloy

BATTERY 36V 10Ah, 48V 12Ah Lithium Ion Manganese

(1000 charge cycles)

MOTOR 350W, 500W brushless DC geared motors

CONTROLLER 36V, 48V with pedal assist and throttle

(Overload, low V protection)

CHARGER 36V, 48V 100-240 V 2 Amp smart charger.

(4-5 hour charge time)

FORKS Zoom, Suntour suspension aluminum alloy

double crown

BRAKES Tektro, Disc, Caliper, (Nexus Roller Brake

on rear of 3 speed bike)

GEARS Shimano Altus 7 speed, Nexus 3 speed

internal hub gear

RIMS Aluminum Alloy Double Wall

TIRES Kenda puncture resistant. 26” (20” on X350)

SPOKES 13 Gauge Stainless

REAR CARRIER Aluminum Alloy, (50 lb rating)

RIDER Capacity 250LBS

MAX SPEED 20 MPH

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6 E Z P E D A L E R O W N E R ’ S M A N U A L

CLASSIFICATION / SAFETY

The United States Law HR 727 under the Consumer

Protection Safety Act, “the term `low-speed electric

bicycle’ means a two- or three-wheeled vehicle with fully

operable pedals and an electric motor of less than 750

watts (1 h.p.), whose maximum speed on a paved level

surface, when powered solely by such a motor while

ridden by an operator who weighs 170 pounds, is less than

20 mph”. An electric bicycle is considered a bicycle as

long as the motor is 750 watts or smaller and the

maximum speed when not pedaling is 20 mph or less.

What this means is that an EZ Pedaler electric bicycle is

treated as a bicycle and subject to all the rules and

regulation of a regular bicycle. Your EZ Pedaler bicycle

does not require a license or registration to operate.

We strongly recommend the following:

1 Always wear a helmet (make sure it is the proper size and

complies with CSPC or CE safety standards)

2 Always be seen. Wear colorful clothing and use lights

and reflectors that are visible to all both day and night.

3 Understand and Obey standard bicycle laws and always

be aware of your surroundings.

4 Never more than one rider on an EZ Pedaler Electric

bicycle.

5 Be extra careful when riding in wet conditions, paying

attention to distance needed to stop.

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7

SAFETY / INSPECTION

When purchasing your bicycle it is the responsibility of

your EZ Pedaler Dealer to make your sure that the bicycle

is fitted properly to you before using it. If your bicycle was

purchased from an online retailer, we strongly recommend

that you have it inspected by a reputable local bicycle

shop. It is very important to make sure your bicycle is

adjusted properly before using it. For your safety we

strongly recommend you make visual inspection a routine

process before riding your bicycle.

1 Always make sure your seat is firmly fastened at the

appropriate height. Never raise the seat above the seat

post marking.

2 Make sure you have the proper handlebar position and

see that it is tight.

3 Assure proper tightness and alignment of the handle

post with the front wheel.

4 Inspect brakes and ensure they are in proper working

order.

5 Look to see that tires are properly inflated. Tire specs

call for 35-65 psi, we recommend 55 psi.

6 Check wheel tightness as well as other fasteners on a

regular basis.

7 Make sure battery has a full charge.

8 Routinely inspect bicycle frame and front forks for cracks.

Never ride a bicycle with a cracked frame (notify dealer).

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8 E Z P E D A L E R O W N E R ’ S M A N U A L

BRAKES

All brake levers have electric cut off connections attached to the front

harness. If either brake lever is depressed the motor activity will stop. It

will only continue if you keep pedaling with pedal assist or re engage the

throttle. The right brake lever is the rear brake and should be used first

to slow your bike down. Press the left brake (front brake) slowly to come

to a full stop. If for some reason your motor should stop working the first

place to look is to see if your electric brake wires have been compromised.

Proper brake adjustments are sometimes difficult. Unless you have

experience we recommend you see any bike dealer for adjustment.

Always test your brakes and make sure brake cables free from any ob-

struction.

When riding in confined areas we recommend keeping your right hand

over your brake lever in case of emergency. Do not use pedal assist

mode when in confined areas or when making sharp turns. Be sure to

allow proper distance for stopping on wet surfaces. Always maintain

control of your bicycle speed and handling.

REAR ROLLER BRAKE FRONT DISC BRAKE

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9

SHIMANO NEXUS 3 SPEED INTERNAL HUB

If your bicycle is equipped with an internal 3 speed hub, shifting can be

done at any time by turning the shifter on the right handlebar with your

thumb and forefinger. It is not necessary to be pedaling when shifting.

One of the attributes of the internal 3 speed hub is that it is very easy to

adjust. Should you feel slippage in a gear you refer to the adjustment

window on the right side of the rear hub. You will notice 2 yellow lines

(fig 2) . When the handlebar shifter ( fig. 1 ) is in gear (2) the yellow dot

should appear in the middle of the two lines. This can be accomplished by

backing off the small nut on the right in (fig 2) and turning the cable ad-

juster to the right of that nut. When adjusted tighten the lock nut and you

are done. If you continue to feel slippage repeat process and turn cable

adjuster until the dot id almost to the inner yellow line. If you experience

difficulty contact your local bicycle dealer.

FIG. 1 FIG. 2

SHIMANO 7 SPEED DERAILLEUR

If your EZ Pedaler is equipped with a Shimano 7 speed derailleur, it is

recommended that you pedal before shifting in to another gear. This

will allow for smoother operation with no chain slippage. Seven speed

derailleurs can be difficult to adjust. For information on that process we

suggest you contact your local dealer or refer to the web for (7 speed

derailleur adjustment/maintenance.

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1 0 E Z P E D A L E R O W N E R ’ S M A N U A L

ST500 BICYCLE ORIENTATION

1. 48V9ah Battery

2. Battery Charging Port

3. Battery On/Off Switch

4. Battery Key Lock

5. Console Quick Connectors

6. Wired Light

7. Fork Suspension Lockout

8. Folding Pedals (Push In)

9. Pedal Assist Sensor Disc

10. 500W Hub Motor

11. Motor Quick Connect

12. Shimano 7 Speed Derailleur

13. AA Battery Taillight

14. Seat Post Clamp

15. Handle Stem Adjustment Bolt

13

14

129

10

11

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2

3

6

4

15

5

71

8

1 1

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1 2 E Z P E D A L E R O W N E R ’ S M A N U A L

X500 BICYCLE ORIENTATION

1. 36V Controller

2. Frame Locking Hinge lever

3. 36V12Ah Battery

4. Battery Charging Port

5. Battery Key Lock

6. Console Quick Connectors

7. Fork Suspension Lockout

8. Pedal Assist Sensor Disc

9. Folding Pedal (push in)

10. Motor Quick Connector

11. 3 Speed Gear Window

12. Shimano 7 Speed Derailleur

13. AA Battery Taillight

14. Seat Post Clamp

15. Handle Stem Adjustment Bolt

12

13

14

1

1110

9

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1 3

1

2

4

5

8

7

6

15

3

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1 4 E Z P E D A L E R O W N E R ’ S M A N U A L

X350 BICYCLE ORIENTATION

1. 36V Controller

2. Folding Frame Hinge

3. 36V10Ah Battery

4. Battery Charging Port

5. Battery Key Lock

6. Console Quick Connectors

7. Wire Light

8. 36V 350W Motor

9. Folding Pedal (push in)

10. Pedal Assist Sensor Disc

11. 3 Speed Gear Window

12. Nexus Hub Roller Brake

13. AA Battery Taillight

14. Seat Post Clamp

15. Handle Stem Adjustment Bolt

11

12

13

14 1 2

4

10

9

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1 5

3

5

15

6

7

8

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1 6 E Z P E D A L E R O W N E R ’ S M A N U A L

HANDLEBAR ORIENTATION

1. Front Brake Lever

2. Power/Assist Switch

3. Assist Level Indicator

4. Time

5. Speed (MPH)

6. Trip Distance

7. Thumb Throttle

8. Shifter Indicator

9. Twist Shifter1

2 3

4

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1 7

6

7 89

5

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1 8 E Z P E D A L E R O W N E R ’ S M A N U A L

LCD SCREEN

Your bicycle is equipped

with a LCD computer display

which gives you the ability

to choose 9 levels of pedal

assistance as well as track

your speed, distance, and

overall mileage.

TURN BIKE ON (long)

press the on/off button on

the left handlebar

TURN LIGHT ON (long press) of the (+) button on left handlebar

WALK MODE (long press) of the (-) button will put the bike in walk

mode. It will cut out when brake lever is depressed

The X500 LCD Console has multiple functions.

(1) Battery Strength Indicator by section

Always charge when less than 25%

(2) Levels of Pedal Assistance (larger # on left)

Adjust by a short press of the (+) or (-) button

There are (9) levels of assistance

(3) Speedometer (larger # on right side)

(4) Trip odometer (smaller number lower right)

Reset trip odometer by holding down on/off and (-) buttons at the

same time

(5) Clock (lower left)

Reset clock by holding down (+) and (-) and scroll with short presses

of on/off button until you see time flash. Change by pushing (+) or (-)

until desired time is shown

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1 9

HANDLEBAR ADJUSTMENTS

ADJUSTING THE HANDLEBAR OF THE ST500

ADJUSTING THE HANDLEBAR ON THE X350

The fixed handle stem has a rubber plug that covers the stem bolt

(fig 1). Remove the rubber plug and turn the handlebar so it is per-

pendicular to the front wheel. The stem may be raised but make sure

it is not above the marking on the stem. Using the proper hex bit in

your hex tool, tighten the stem bolt so that it will not move left to

right. To change the angle of the stem you will need to loosen the

hex bolt on the underside of the stem and adjust to preference. Make

sure both bolts are securely fastened befor operating your bicycle.

Raise the handle and align with front fender so that it is perpendicu-

lar to the front wheel. Lower the handle stem and tighten the hex

bolt ( Fig 2). Raise the handle stem and tighten the hinge flange

so there is no movement of the handle stem. Standing next to the

bicycle push it forward while applying both brakes to see that it is

securely fastened.

The handle bar on your bicycle is like the steering wheel of your

automobile. It is very important that it is adjusted to the proper po-

sition and that it is tight so it will not move when braking or turning.

Below are illustrations of how they should be tightened before use.

FIG. 1 FIG. 2

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2 0 E Z P E D A L E R O W N E R ’ S M A N U A L

X500 / X350

ST500

REMOVAL These models have batteries that slide in and out of the frame. It is not necessary to remove the battery for charging purpose unless you desire to do so. To remove the battery you must open the hinge lever on the right side of the bicycle. Insert key as shown in (Fig 1). Turn key so the locking pin disappears from frame. Remove key be-fore pulling battery out of frame. (Fig 2.)

Should you experience a small amount of battery rattle when on bumpy surfaces the apply a piece of black electrical tape to each side of the battery. It is a very tight tolerance so it would not allow for more than a single layer.

BATTERY CHARGING AND REMOVAL

CHARGING The ST500 charging port is on the upper right side of your bicycle just below the on/off switch. Remove the rubber plug and plug in your 2 amp charger. Plug the charger into the wall. Allow 4 hours for a full charge. Refer to best charging practices on the opposite page.

REMOVAL The only time you will need your key is to remove your ST500 battery. It is not necessary to do so to charge your battery. If you wish to remove it insert the key into the lock on the upper left side of the frame. Turn key to left and nold. Lift handle and push thumb against frame to remove battery. This is a snug fit to eliminate rattle.

(Your bicycle hinge pin is adjustable. Open hinge lever and turn hex bolt if hinge lever is too easy or difficult to close.

CHARGING Plug your 2 amp char-ger in to the charging port on the underside of the frame closest to the hinge (Fig 1) Then plug your charger in to the wall. Allow 4 hours for a full charge. Refer to best battery prac-tices on the next page.

FIG. 1

FIG. 2

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2 1

BATTERY BEST PRACTICES

Your Lithium ion battery is the latest battery technology on the

market today. It has no memory. It can be charged at any time you

wish. It is a better practice to top off your battery at your conve-

nience rather than waiting until the battery is nearly depleted. We

recommend charging after you have ridden a total of 20 miles

unless you are out on a long trip. In that case it is fine to push the

30-40 mile limit. If you only ride five miles a day then after 4 days

it would be good to plug it in. It would not be necessary to charge

every day.

When your battery is in need of charging the light on the charger

will turn red when it is plugged in. After a period of time it will go

green. This does not mean you have fully charged the battery. Your

battery gets 75% of its charge in the initial two hours after which

it goes into a trickle mode. It is a good idea to charge the battery

two hours longer for complete charge. Total charge time will be

4-5 hours for a deplet- ed battery.

If your battery is not being used for a long period of time then we

recommend charging for at least two hours every third month. Do

not leave the charger plugged in for more than eight hours at a

time. We recommend getting a timer and setting it for 4 hours, at

which time the timer would go off automatically. Store your bat-

tery in a dry area that is between 32 and 85 degree farenheight.

There are many factors that will determine your battery range.

Includ- ing weight of rider, terrain, temperature, tire inflation, and

wind. The use of pedal assistance will increase your range substan-

tially. Extreme heat or cold conditions can reduce battery range.

Your battery comes with 2-3 keys. We recommend separating

them and putting them in a place you will remember should one

become lost. Your keys can not be replaced.

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2 2 E Z P E D A L E R O W N E R ’ S M A N U A L

All EZ Pedaler bicycles come fully assembled with the exception of

pedal installation and handle bar adjustment.

UNPACKING YOUR EZ PEDALER

1 Open the carton and remove the bubble wrap cover.

2 Remove the box from the rear carrier that will contain a manual,

pedals, bike tool, and 2amp charger.

3 Remove bicycle holding rear carrier and frame head set.

4 Adjust handle bar position, turning it perpendicular to front wheel.

5 Tighten stem bolt with appropriate bike tool option.

6 Install Pedals noting (L) and (R) markings on each. The left pedal

will thread to the left (counter clockwise) while the right pedal will

thread by turning right (clockwise).

Remove pedal arm caps and check tightness of bolts.

7 Adjust the position of the left brake lever on handlebar to

comfortable position and tighten with hex tool. It may have

been turned for shipping purposes.

8 Inflate tires to 55 psi.

9 Do visual inspection of entire bicycle

10 Charge battery for 8 hours prior to initial use.

11 Read the entire manual before operating.

RECEIVING YOUR EZ PEDALER VIA SHIPMENT

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MAINTENANCE

1 Perform routine safety inspections and fasten any loose bolts/fasteners

2 Always check to see proper tire inflation. (#1 reason for flat tires)

3 Maintain diligent charging habits and battery care (p 16-17)

4 Keep your EZ Pedaler clean and dry after use. Never submerge in water.

5 Schedule an annual service inspection at your EZ Pedaler dealer (every six

months if frequent rider).

The motor, controller and rear internal hub gears are sealed and should

never be opened. This will void the warranty.

TROUBLESHOOTING

1 I do not appear to have power.

Check to see power is on. (ST500 check that battery switch is on)

2 I appear to have power but motor will not engage.

Check motor connection on front right fork or rear right frame

(when plugging any quick connector in make sure arrows are

aligned.) Check to see if electric brake connections have been

compromised. Make sure you are not depressing a brake lever.

3 My pedal assist works intermittently

Check pedal assist sensor disk to see that it is properly aligned on

pedal crank.

Call your EZ Pedaler dealer or call 1-888-822-Bike if you have any

questions, or concerns.

2 3

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EZ Pedaler

[email protected]

© 2017 EZ Pedaler. All Rights Reserved.

YOUR AUTHORIZED EZ PEDALER DEALER