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Copyright © Converus Inc. 2021 EyeDetect Overview VP [email protected] RUSS Warner

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Page 1: EyeDetect Overview

Copyright © Converus Inc. 2021

EyeDetect Overview

V Pr wa r n e r @ c o nv e r u s . c o m

RUSS Warner

Page 2: EyeDetect Overview

Copyright © Converus Inc. 2021

Converus Vision

Be the leading technology provider of credibility assessment solutions

Page 3: EyeDetect Overview

Copyright © Converus Inc. 2021

Lying requires more cognitive effort.

Page 4: EyeDetect Overview

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Evolution of Credibility Assessment Technology

Polygraph

1921

Page 5: EyeDetect Overview

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John Augustus Larson

Adopted by FBI in 1939 • Respiration• Pulse

• Blood pressure• Skin conductance

Page 6: EyeDetect Overview

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Polygraph

1921

1991

Computerized

polygraph

Evolution of Credibility Assessment Technology

Page 7: EyeDetect Overview

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World-renowned experts

1992 - Computerized polygraphDr. David Raskin Dr. John Kircher

Page 8: EyeDetect Overview

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Polygraph

1921 2003

1991

Computerized

polygraph

Ocular-motor

deception

test

Evolution of Credibility Assessment Technology

Page 9: EyeDetect Overview

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• 2003 – Discovery of Ocular-motor deception test

• 9 peer-reviewed articles

Dr. David Raskin

Dr. John Kircher Dr. Dan WoltzDr. Anne Cook

Dr. Doug Hacker

Page 10: EyeDetect Overview

Copyright © Converus Inc. 2021

Polygraph

1921

2014

2003

1991

Computerized

polygraph

Ocular-motor

deception

test

EyeDetect

Evolution of Credibility Assessment Technology

Page 11: EyeDetect Overview

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§ Involuntary changes measured:§ Pupil dilation§ Reading behavior§ Fixations§ Blink rate§ Error rate§ Response rate§ Others

§ Source: Journal of Experimental Psychology: Applied

EyeDetect Measures

Page 12: EyeDetect Overview

Copyright © Converus Inc. 2021

§ Non-invasive – no sensors§ Fast testing time – 15 to 30

minutes§ Quick results and test reports – 5

minutes§ Accurate – 86-88%§ Quick training – half day§ Economical§ Dashboard security

EyeDetect Features

Page 13: EyeDetect Overview

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Innocent

Seconds0 2 4 6 8 10

Pupi

l Cha

nge

(mm

)

0.00

0.05

0.10

0.15

0.20

0.25

0.30

0.35

RQ DL

Guilty

Seconds0 2 4 6 8 10

Pupi

l Cha

nge

(mm

)

0.0

0.1

0.2

0.3 RQ DL

Pupil Reactions

Page 14: EyeDetect Overview

Copyright © Converus Inc. 2021

Polygraph

1921 2019

2014

2003

1991

Computerized

polygraph

Ocular-motor

deception

test

EyeDetect

Multi-issue

Comparison

Test

Evolution of Credibility Assessment Technology

Page 15: EyeDetect Overview

Copyright © Converus Inc. 2021

Multi-Issue Comparison Test (MCT)

“In my 42 years of working with deception detection technologies, the discovery of predictors that accurately pinpoint which questions were answered deceptively is one of the most significant experiences in my career.”

Dr. John C. Kircher

Page 16: EyeDetect Overview

Copyright © Converus Inc. 2021

Polygraph

1921

2020

2019

2014

2003

1991

Computerized

polygraph

Ocular-motor

deception

test

EyeDetect

Multi-issue

Comparison

Test

Physio

tracker

Evolution of Credibility Assessment Technology

Page 17: EyeDetect Overview

Copyright © Converus Inc. 2021

An approved lie detector is an “…instrument that records continuously, visually, permanently, and simultaneously changes in cardiovascular, respiratory and electrodermal patterns as minimum instrumentation standards and is used to render a diagnostic opinion as to the honesty or dishonesty of an individual.”

Physio Tracker v1

Page 18: EyeDetect Overview

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Polygraph

1921 2021

2020

2019

2014

2003

1991

Computerized

polygraph

Ocular-motor

deception

test

EyeDetect

Multi-issue

Comparison

Test

Physio

tracker

Automated

polygraph

Evolution of Credibility Assessment Technology

Page 19: EyeDetect Overview

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AutomatedAccurate

Less Intrusive

Page 20: EyeDetect Overview

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§ Automated Test

§ Optimized Test Protocol

§ Accuracy 89-91%

§ No Blood Pressure Cuff

§ Advanced Activity Seat Pad

§ EyeDetect+ Manager app

EyeDetect+Unique and New

Page 21: EyeDetect Overview

Copyright © Converus Inc. 2021

Less Intrusive – No Arm Cuff

§ Blood pressure measured by Pulse Transit Time (PTT)

§ Calculated from ECG and PPG sensors§ Primary sensors attached only to hands

and wrists.

Page 22: EyeDetect Overview

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PTT - Mirrored Inverse of BP

PTT

BP

Page 23: EyeDetect Overview

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Activity Seat Pad

§ 256 individual sensors detect types of movement

Page 24: EyeDetect Overview

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Separate windows for sensor data, test application, webcam and activity pad

EyeDetect+ Manager app

Page 25: EyeDetect Overview

Copyright © Converus Inc. 2021

Separate windows for sensor data, test application, webcam and activity pad

EyeDetect+ Manager app

Page 26: EyeDetect Overview

Copyright © Converus Inc. 2021

§ Polygraph§ Invasive§ Test time – over 90 minutes§ Results in hours§ Comparable Accuracy§ Examiner-based scoring§ Extended training

EyeDetect+ vs. Polygraph

§ EyeDetect+ - automated polygraph§ Less invasive (no arm cuff)§ Test time – 20 to 45 minutes§ Results in 5 minutes§ 89 to 91% accuracy§ Automated (unbiased scoring)§ Scoring reliability§ Quick training

Page 27: EyeDetect Overview

Copyright © Converus Inc. 2021

Polygraph Screening Test Protocol

Polygraph + ocular-motor measures used in an optimal way.*

Test Characteristics Phase 1 Phase 2

Optimization Automated polygraph Automated Ocular-motor Test

Psychological mechanism Emotion Cognition

Stimuli Yes/No questions True/False statements

Stimulus modality Auditory + Visual Visual

Interstimulus interval 22 seconds 2-4 seconds

Number of stimuli 11 x 3 48 x 2

Instruction No requirement to answer quickly

Required to answer quickly and accurately

* U.S. Patent Pending for protocol to “Detect Deception Using Oculomotor, Cardiovascular, Respiratory and Electrodermal Measures.”

Page 28: EyeDetect Overview

Copyright © Converus Inc. 2021

Quotes from Experts

“Polygraph examiners recognize that what makes today’s polygraph better than it was in years past is the addition of more and better data channels, advanced testing protocols, improved sensors, and inclusion of automation for more reliable testing and valid data analysis. In that vein, EyeDetect+ 2.0 represents the next step in polygraph’s evolution.”

– Don KrapohlConverus Advisory Board, former assistant director of NCCA, and former U.S. federal government polygraph examiner.

Page 29: EyeDetect Overview

Copyright © Converus Inc. 2021

“EyeDetect+ increases the reliability and objectivity of the testing process by automating and standardizing it, removing as many subjective elements as possible, which provides a greater outcome confidence in the test result.”

– Mark HandlerAmerican Polygraph Association (APA) board member, independent polygraph instructor and consultant, Converus Director of Professional Services.

Quotes from Experts

Page 30: EyeDetect Overview

Copyright © Converus Inc. 2021

“I was pleasantly surprised by the improvements made in the development of EyeDetect+. This new version represents an interesting convergence of two leading technologies. Knowing that Dr. John Kircher and Dr. David Raskin have been involved in the evolution of EyeDetect gives me confidence in the direction of the progress made by combining these two solutions.”

– Luz del Carmen Diaz GalindoFormer Director of the Center of Control of Confidence of Mexican National Central of Intelligence

Quotes from Experts

Page 31: EyeDetect Overview

Copyright © Converus Inc. 2021

Protocols Accuracy

EyeDetect

Directed Lie Comparison (DLC) 87%

Relevant Comparison Test (RCT) 86%

Multi-Issue Comparison Test (MCT) 88%

Audio MCT 81%

EyeDetect+Hybrid DLC 89%

Hybrid MCT 91%

Accuracy

Page 32: EyeDetect Overview

Copyright © Converus Inc. 2021

Logistic Regression Equation

Pr(Deceptive) = 1 / ( 1 + exp (b0 + b1X1 + b2X2 + … + bkXk))

where X is an ocular-motor characteristicwhere b is an optimal weight

Decision RuleIf Pr(Deceptive) < .50, then “deceptive”If Pr(Deceptive) > .50, then “truthful”

Decision Model

Page 33: EyeDetect Overview

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Test Types

• Screening (no allegation)• Pre-employment• Employee evaluations

• Diagnostic (allegation)• Criminal case• Civil case

Page 34: EyeDetect Overview

Copyright © Converus Inc. 2021

Pre-test instructions

Practicetest

Test

Standardized Process

Page 35: EyeDetect Overview

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Felonies

Bribes Drug UseDivulging Secrets

Stealing

Fuel Theft

Cyber Crimes

Fraud

Violent Crimes

Counterfeiting

Identity Theft

Criminal Ties

Drug Trafficking

Terrorism

Unauthorized Transactions

Money Laundering

Thousands of Tests

Page 36: EyeDetect Overview

Copyright © Converus Inc. 2021

Suitability Exemptions

• Pregnancy• PTSD• ADD or ADHD• Autism or Asperger’s• Pre ventricular contraction (PVC)• Heart arrhythmia• Anxiety or nervousness• Psychopath / Sociopath § Juvenile

Page 37: EyeDetect Overview

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1. Calibrate Eyes 2. Answer T/F Questions 3. Upload to Cloud for Scoring

4. Online Test Results & Report in 3 min.

Drug Use:Forgery:

4 Simple Steps

Page 38: EyeDetect Overview

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Report with Credibility Score

Page 39: EyeDetect Overview

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Questions and Responses

Page 40: EyeDetect Overview

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Analysis

Page 41: EyeDetect Overview

Copyright © Converus Inc. 2021

§ EyeDetect – to administer tests from EyeDetect Station§ Dashboard – to view test scores and reports, manage users and test

licenses; cloud-based§ EyeDetect Manager – to observe examinees while testing; can be

installed on any Windows device§ Admin – to configure hardware for different accounts

EyeDetect Software

Page 42: EyeDetect Overview

Copyright © Converus Inc. 2021

EyeDetect Manager

Page 43: EyeDetect Overview

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Separate windows for sensor data, test application, webcam and activity pad

EyeDetect+ Manager

Page 44: EyeDetect Overview

Copyright © Converus Inc. 2021

• https://converus.com/training

• Free• Virtual and live• Video recordings available• User Guides• Quick Start Guides

Training & Certification

Page 45: EyeDetect Overview

Copyright © Converus Inc. 2021

Types

1- Test Proctor 5- Test Proctor+

2- Administrator 6- MCT Test Writer

3- Audio MCT 7- Hybrid MCT Test Writer

4- Hybrid DLC Test Writer 8- Investigative Interviewer

Two-year termIf inactive: recertification required

If active: review of status or next 3 tests written

Tests/ExercisesProctor, Admin, Physio, Interviewing: Online questions

Test Writer: Online test and practical exercises

Certifications

Page 46: EyeDetect Overview

Copyright © Converus Inc. 2021

86-91% accurate

Non-invasive or Less invasive

Automated

Scalable

Economical

Test: 15-30 min. or 20-45 min.

Results: >5 min.

Training: 1 day or 4 days

Page 47: EyeDetect Overview

Copyright © Converus Inc. 2021

40 countries 50 languages600+ Clients

Page 48: EyeDetect Overview

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Government Customers

Non-U.S.U.S. Fed/State/Local§ U.S. Dept. of State (Guatemala)§ Federal Probation (CT)§ Idaho State Police (ID)§ Wyoming Highway Patrol§ New Hampshire Dept. of Corrections§ Kent City Police Dept. (WA)§ Doña Ana County Sheriff (NM)§ Utah County Sheriff (UT)§ Clayton County Sheriff (GA)§ Many more

§ Jamaica Defence Force§ Singapore (agency names withheld)§ Israel (agency name withheld)§ Czech Republic (agency name withheld)§ Middle Eastern Governments§ Romanian (agency name withheld)§ Colombia National Police (DIPOL)§ Peru Central Intelligence (DINI)§ Peru Drug Enforcement (DIRANDRO)§ Colombia Air Force and Military School

Page 49: EyeDetect Overview

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§ Non-profit org. in Connecticut (US) with therapists and polygraph examiners § Provides instant offense and maintenance testing for state & federal probation

§ Started in 2020 during COVID with “unsuitable” examinees as a pilot§ EyeDetect increases the number of weekly tests administered§ Less stressful; allows for social distancing§ Easier to tell when client is non-compliant § Clients who never were tested can take EyeDetect test§ Polygraph no longer used§ Polygraph examiners more satisfied (work less)

The Connection

Page 50: EyeDetect Overview

Copyright © Converus Inc. 2021

Northwest Fire District

§ Largest fire district in Arizona, located in Tucson§ ISO Class 1 Rating§ Average cost to hire and train is $45K per applicant

§ Credibility issues usually revealed now before investment.§ i.e., Inconsistency with core values revealed prior to hiring.§ EyeDetect finds better applicants, which saves money and time.§ Accurate, non-invasive, fast testing, easy to administer, minimal training§ Have not lost any recruits for disciplinary or background reasons. § Turnover rates of those hired is significantly lower.

RESU

LTS

Page 51: EyeDetect Overview

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Wyoming Highway Patrol

§ Located in Cheyenne, Wyoming (US)§ 200 sworn officers

§ Polygraph takes longer and costs more§ EyeDetect gives unbiased results§ More efficient - faster test results§ Conduct breakdown tests further to identify issues§ Finding and hiring better job applicants§ Needed cost efficient lie detection testing due to budget implications§ Easier procedure for applicants (non-invasive) and more efficient overall

RESU

LTS

Page 52: EyeDetect Overview

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Major Organised Crime and Anti-Corruption Agency

§ Located in Kingston, Jamaica§ Needed to find and hire better job applicants§ Assess employees for promotion, investigations, reassignments etc.

§ Faster method of screening to meet demands§ Non-invasive, compared to polygraph§ Over 100% reduction in turnover time in fulfilling clientele requests§ Results comparable to polygraph but much less time (automated)§ Minimal training§ Faster decision-making opportunities for clients

RESU

LTS

Page 53: EyeDetect Overview

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Peterson Investigations

§ Located in South Jordan, Utah (US)§ Travis Peterson, former detective/investigator 20 years, now criminal defense investigator

§ EyeDetect has scientific research to corroborate claims§ Minimal training§ Accurate and faster than polygraph§ Easy to administer tests (non-invasive)§ Higher confidence in criminal cases (mitigate risk)§ Majority of cases coincide with investigator opinion§ Can test in other languages, such as Spanish

RESU

LTS

Page 54: EyeDetect Overview

Copyright © Converus Inc. 2021

Samsung Mexico

§ Samsung Mexico manufactures/distributes high tech products in region

§ Uses third parties for distribution § In two years—accident, theft, and driver death rates skyrocketed§ EyeDetect used screen third-party drivers and internal staff

§ EyeDetect is accurate§ No human examiner (no bias)§ Non-invasive§ Quick test administration

§ Reduction in collusions and attacks§ Significant decrease in unauthorized stops§ Decrease in accident rate§ EyeDetect = best cost benefit

RESU

LTS

Page 55: EyeDetect Overview

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SKY

§ SKY - Mexico, Central America, Dom. Rep. and Panama§ Find better quality job applicants.§ Reduce theft and fraud by technical personnel and sales

§ Accurate and non-invasive for applicants§ Faster testing process§ Reduction in employee turnover, resulting in cost savings§ Quick delivery of results§ Confidentiality

RESU

LTS

Page 56: EyeDetect Overview

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Armored Car Company

• Problem: Employees stealing money• Solution: Screening applicants with EyeDetect• Result: More honest workers hired

“We have been using EyeDetect for more than two years as part of our recruitment process to fill the most critical jobs in our organization. Since we have implemented the system, we have noticed a significant decrease in the amount of money stolen where the participation of one of our own employees was determined.“

– Security & Risk Manager

Page 57: EyeDetect Overview

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Air Force of Colombia

§ 4th largest Air Force in the Americas§ Problem: Regional terrorism§ Solution: Screen military school

applicants

§ Result: 7 applicants of 1,237 found guilty

§ Time: 2.5 months§ No other lie detector could screen

1,237 in two months with one examiner

RESU

LTS

Page 58: EyeDetect Overview

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CanadaUSA

ChinaS. Korea

PhilippinesIndia

MalaysiaSingaporeIndonesia

New Zealand

RomaniaMacedonia

UkraineIsrael

Pakistan

NigeriaKenya

ZimbabweNamibia

South Africa

MexicoGuatemalaEl SalvadorHondurasCosta RicaPanama

JamaicaDom. Rep.

Trinidad

UK Norway Russia Lithuania

ColombiaEcuador

PeruChile

ArgentinaParaguay

Service Partners

Page 59: EyeDetect Overview