ey: evaluating greece as a logistics hub
TRANSCRIPT
EY: Evaluating Greece as a Logistics Hub
Thanos Mavros
EY Partner / CSE Head Supply
Chain & Operations
2
A. DemographicsIn less than 3 weeks, 122 responses from all important sectors participated.
4-23 April
2018
22%
10%
68%
10-19 years
>20
0-9 years
1. How many years does your company
operate?Total respondents:
122
3
A. DemographicsIn less than 3 weeks, 122 responses from all important sectors participated.
2. Which sector do you operate in?
3%
11%
2% 1%
18%
5%
25% 24%
4%2% 2% 2%
Shipping, Port Operations
Mining & Metals
Consumer Products
Other services
Agricultural ProductsPower & Utilities, Oil & Gas Retail
Chemicals
Life Sciences/ Healthcare/ Pharma
Diversified Industrial Products
Telecommunications, Technology
Transport & 3rd Party Logistics
5
B. Ports’ Infrastructures & OperationsThe Piraeus port has set the foundation for the Greek Logistics Hub to achieve excellence.
1. How do you evaluate the Piraeus port’s freight infrastructure & operations in terms of:
35%
8%7%
25%
37%
8%
24%
Availability / Capacity
1%
32%
1%
Quality of
infrastructures
42%
4%
18%
1%
15%
21%
Intermodal connectivity
with other transport
modes
22%
Efficient / effective
collaboration
24%
1%
16%
40%
1%
Quality & reliability
of services
18%
23%
43%
15%14%
3%
Low Achieve ExcellenceExceed standards N/AVery Low Meet standards
6
B. Ports’ Infrastructures & OperationsThe Thessaloniki port faces many challenges in meeting standards.
2. How do you evaluate the Thessaloniki port's freight infrastructure & operations in terms of:
Efficient / effective
collaboration
51%49%
7%
Quality & reliability
of services
25%25%
0%1%1%
8%
0%
20%
Availability / Capacity
0%
26%
47%
0%0%
24%
19%
5%
31%
Intermodal connectivity
with other transport
modes
46%
0% 0%
16%
4%
Quality of
infrastructures
47%
1% 0%
24%
21%
Very Low Low Achieve ExcellenceExceed standardsMeet standards N/A
7
B. Ports’ Infrastructures & OperationsThe regional ports have a long way to go.
3. How do you evaluate the regional ports'* freight infrastructure & operations in terms of:
Efficient / effective
collaboration
45%46%
8%
Quality & reliability
of services
34%
14%
0%1%7%
11%
0%
9%
Availability / Capacity
1%
36%
44%
0%2%
10%
35%
8%
37%
Intermodal connectivity
with other transport
modes
43%
0% 0%
12%
11%
Quality of
infrastructures
43%
1% 0%
13%
29%
Very Low Low Achieve ExcellenceExceed standardsMeet standards N/A
* Patras, Igoumenitsa, Volos, Astakos, Heraklion, Alexandroupoli, Kavala
8
B. Ports’ Infrastructures & OperationsPrivatization, hinterland logistics development, connectivity and operational synchronization are required.
4. Following the previous questions, would you like to make any suggestions, regarding further
development of the ports’ infrastructures & services?
Better cooperation between the ports, in order to share best practices.
Single window implementation.
1Privatization of regional ports, like the case of the Piraeus’ port.
2Need for port depots.
3Sync all operations in a 24/7 mode (including customs), so as to avoid port WH fees and minimize lead time.
4
10
C. Rail Infrastructures & OperationsThe rail infrastructure is facing many challenges.
1. How do you evaluate the current rail infrastructures in terms of:
24%
24%
29%
51%
54%
47%
10%
8%
8%
15%
14%
16%
Accessibility
Intermodal connectivity with other transport modes
Quality of infrastructures
LowVery Low Exceed standards Achieve ExcellenceMeet standards N/A
11
C. Rail Infrastructures & OperationsRail freight operations appears to be the weak link of the logistics hub.
25%
39%
15%
1%
20%
Availability / Capacity
30%
40%
9%
1%
20%
Intermodal connectivity with other transport modes
29%
36%
15%
1%
19%
29%
35%
18%
18%
Quality & reliability of service
Efficient / effective collaboration
2. How do you evaluate the current rail freight operations in terms of: Very Low
Low
Achieve Excellence
Exceed standards
Meet standards
N/A
12
C. Rail Infrastructures & OperationsPrivate investments should proceed at a faster pace.
3. Following the previous questions, would you like to make any suggestions, regarding further
development of the rail infrastructures & services?
Better connection of the Greek railroad with the central European network.
Private investments in rail operations need to proceed with faster pace.
Rail freight services should cover major cities.
14
D. Air Freight Infrastructures & OperationsAir freight infrastructures and operations appear to be a strong link of the logistics hub.
1. How do you evaluate the air freight infrastructure & operations of Athens in terms of:
6%
5%
46%
21%
43%
45%
23%
36%
30%
25%
15%
23%
23%
23%
25%2%
2%
2%Availability / Capacity
Intermodal connectivity with other transport
modes
Quality & reliability of service
Efficient / effective collaboration
LowVery Low Exceed standards Achieve ExcellenceMeet standards N/A
2%
2%
15
D. Air Freight Infrastructures & OperationsBetter connectivity and a higher intermodal concept are required.
2. Following the previous question, would you like to make any suggestions, regarding further
development of the air freight infrastructures & services of Athens?
Planning a metro freight transferring goods from the port to the airport and vice versa.
Lack of a freight intermodal concept.
16
D. Air Freight Infrastructures & OperationsNew investors should look into improving freight infrastructure and operations.
5%
26%
26%
43%
Availability / Capacity
8%
30%
17%
1%
44%
Intermodal connectivity with other transport modes
4%
29%
21%
2%
43%
5%
24%
26%
43%
Quality & reliability of service
Efficient / effective collaboration
3. How do you evaluate the air freight infrastructure & operations of Thessaloniki and other
regional airports in terms of: Very Low
Low
Achieve Excellence
Exceed standards
Meet standards
N/A
2%
1%
0%
17
D. Air Freight Infrastructures & OperationsConnectivity to the railway infrastructure is required.
4. Following the previous question, would you like to make any suggestions,
regarding further development of the air freight infrastructures & services
of Thessaloniki and other regional airports?
19
E. Road InfrastructuresRoad infrastructures have been developed substantially.
1. How do you evaluate the current rail infrastructures in terms of:
22%
4%
58%
41%
30%
30%
14%
37%
47%
43%
2%
12%
16%
17%
4%
1%
1%
7%
4%
5%
1%
2%
1%
Availability / Capacity
Intermodal connectivity with other transport
modes
Quality & reliability of service
Efficient / effective collaboration
LowVery Low Exceed standards Achieve ExcellenceMeet standards N/A
20
E. Road InfrastructuresBetter pricing and incentives for road freight are required.
2. Following the previous question, would you like to make any suggestions, regarding further
development of the road infrastructures & the road freight services?
Slow pace concerning the process of the
roads' construction.
All other pending road developments should proceed at
a faster pace.
Expensive toll pricing.
Need for financial incentives, in order
to use the highways.
22
F. Road TransportRoad freight transport has room for improvement in becoming a strong link of the logistics hub.
1. How do you evaluate the road transport infrastructures & operations in terms of:
Availability / Capacity
2%
40%
41%
7%
10%
Intermodal connectivity with other transport modes
2% 28%
49%
15%
5%
3% 30%
48%
13%
1
5%
Quality & reliability of service
Efficient / effective collaboration
24%
53%
17%1
5%
Very Low
Low
Achieve Excellence
Exceed standards
Meet standards
N/A
1%
24
G. Sea TransportSea freight transport appears to be a strong link of the logistics hub.
1. How do you evaluate the sea transport infrastructures & operations in terms of:
17%
16%
18%
42%
33%
48%
52%
24%
34%
17%
11%
4%
11%
4%
4%
13%
5%
16%
16%
17%1%
Availability / Capacity
Intermodal connectivity with other transport
modes
Quality & reliability of service
Efficient / effective collaboration
LowVery Low Exceed standards Achieve ExcellenceMeet standards N/A
26
H. Warehousing: Infrastructures, Services, 3PL/4PL3PL/4PL continue a “just ok” concept.
1. How do you evaluate the 3PL/4PL infrastructures & operations in terms of:
Availability / Capacity
5%
23%
46%
18%
2%
6%
Intermodal connectivity with other transport modes
1%
25%
40%
23%
9%
2%
27%
43%
17%
5%6%
Range & quality of services
Efficient / effective collaboration
4%
17%
55%
17%
7%
Very Low
Low
Achieve Excellence
Exceed standards
Meet standards
N/A
2%
27
H. Warehousing: Infrastructures, Services, 3PL/4PLDevelopment of logistics parks, immediate applicability of all pending regulations are required.
2. Following the previous question, would you like to make any suggestions, regarding further
development of the 3PL/4PL infrastructures & services?
Incentives for creation of new and high standard warehouses, with low environmental impact.
Creation of 3-5 Logistics Parks.
Give incentives for changing the old truck fleet with tax breaks, in order to compete with trucks with BG plates.
Flexibility in regulations.
29
I. Customs Infrastructures & ServicesCustoms have many challenges to overcome.
1. How do you evaluate the customs infrastructures & operations in terms of:
11%
14%
18%
33%
34%
31%
43%
42%
39%
7%
4%
6%
6%
5%
5%
1%
1%
Availability / Capacity
Quality & reliability of service
Efficient / effective collaboration
LowVery Low Exceed standards Achieve ExcellenceMeet standards N/A
30
I. Customs Infrastructures & ServicesDigitalization is required to decrease bureaucracy.
2. Following the previous question, would you like to make any suggestions, regarding further
development of the customs infrastructures & services?
!
31
J. In your opinion, have the following knots been improved / deteriorated in terms of infrastructures
& services over the past 3 years?The knots of the logistics hub have been improved with the Piraeus port being the high outlier and rail and customs being the
low outliers.
6%
6%
1%
5%
3%
3%
13%
15%
23%
15%
4%
37%
4%
8%
49%
50%
56%
50%
31%
37%
32%
56%
27%
18%
9%
29%
46%
13%
44%
21%
5%
10%
15%
8%
13%
9%
9%
5%
4%
1%
1%
3% 3%
3%
Slightly improved N/AHighly improvedSlightly deterioratedHighly deteriorated Remain at the same level
Ports' Infrastructures & Operations
Rail Infrastructures & Operations
Air Freight Infrastructures & Operations
Road Infrastructures
Road Transport
Sea Transport
Warehousing: Infrastructures, Services, 3PL/4PL
Customs Infrastructures & Services
32
K. In your opinion, how does Greece’s Logistics competiveness rank overall
as regional European Freight / Transshipment Hub?The Greek Logistics Hub, besides the improvements in Piraeus port and road infrastructures, have a long way to go.
5%
47%
41%
0%
5%
1%
LowVery Low Exceed standards Achieve ExcellenceMeet standards N/A
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