ey 100 community facts 160413

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Empowering ourpeople, strengtheningour communities

100 examples fromaround the world


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Nicky Major

Global CorporateSustainability Leader

s a global leaderin assurance, tax,transaction andadvisory services,we understand theimpact that we havearound the world.Through the insightsand services we deliveras an organization,we are helping to buildtrust and condence in

the capital markets and in economies across the world.But our inuence goes beyond our core business. Weknow that when our people use their time and skills intheir communities, we make a difference. And in givingthem opportunities to do so, we focus on areas wherewe think we can make the biggest positive impact:supporting entrepreneurs and strengthening theworkforce of the future.

We support entrepreneurship because we believeits a key engine for creating sustainable economic

growth around the world, at all stages. In developingeconomies, where growth is still fragile, entrepreneursplay a vital part in keeping their families out of poverty.And in emerging markets, entrepreneurs help propelfuture growth, creating jobs and wealth. In moredeveloped markets, they play an essential role infueling the economic recovery. By working withgroups that support entrepreneurs from micronanceorganizations, such as Kiva, who help those mostin need, to those like Endeavor, who help develophigh-impact entrepreneurs in emerging markets our people make a difference.

By supporting the workforce of the future througheducational programs, we are helping them gain theskills they need to reach their full potential. At thesame time, we are growing the talent pool neededby our markets, our clients and our own business.We are helping to establish the foundations for amore productive society that benets us all. Fromincreasing access to education for those who donthave it, to guiding and developing those who do,our people inspire the future workforce.

We believe that through our people giving theirtime, skills and knowledge, as well as our nancialresources, we can make the biggest impact.

In the following pages you will read inspiring storiesabout some of the ways we make a difference in ourcommunities they are a testament to both individualcommitment and the exceptional teaming of ourpeople. Across the globe, were building a betterworking world.

A We know thatthrough our peopleusing their timeand skills we canmake a difference.[ ]

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Changing thelives of millions

Helping those at the bottom of thesocioeconomic pyramid is importantto fullling our aim of building a betterworking world. Entrepreneurs at this levelare keeping themselves out of poverty,feeding their families and supporting theirlocal communities. That is why we supportKiva, the worlds rst and largest person-to-person microlending organization.Its mission is to connect people throughlending money to alleviate poverty.

Through the Kiva website, individuals lend

as little as US$25 to entrepreneurs fromdeveloping and emerging economies.The entrepreneurs, of which 83% arewomen, have a repayment rate of 99%.Kiva has raised over US$408m in loansfor more than 970,000 borrowers in 67

01countries. To support Kiva, we made acommitment to provide in-kind supportvalued at US$1m. Its changing the livesof millions. For example:

In Guatemala, 33-year-old artisanFlorinda Agustina has been makingaprons for 10 years. She has a shopwith three machines and two employees.Customer demand has grown butshe has been unable to build capital.By borrowing US$725 through Kivato buy raw materials, she increased hersales, and she has repaid her Kiva loan.

Silole Ene, a 41-year-old wheat farmerin Kenya, supports six members ofher family. With a US$625 Kiva loan,

she was able to buy wheat seedsand fertilizer. A hardworking womandetermined to achieve her goal ofbecoming a large-scale farmer, sherepaid 100% of her loan.

02In South Africa we support Aspire, a programthat inspires young, high-impact entrepreneursto take the next step to grow their business.Ten companies come to Ernst & Young on amonthly basis to receive training in key areasof business. One company we are supportingis Pele Green, who, with just ve members ofstaff, is aspiring to become South Africasleading independent power supplier.



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The Social Business Trust (SBT) is anindependent charity, wholly dedicatedto helping UK social enterprises scaleuptheir operations regionally and nationally.Its goal is to help transform the impactof these enterprises and improve the livesof more than a million of the UKs mostdisadvantaged people. As part of ourcommitment to the SBT, and as one ofseven collaborators, we are committedto providing 2m worth of support througha combination of professional expertiseand growth capital over ve years.

Without our partners, there is no SBT.

All our activity has only one focus and

one purpose, and that is to invest in

social enterprises that we believe in

and to help them to grow into national

players, commented Adele Blakebrough,Co-founder and CEO of SBT.

Its not only SBT that benets; our peoplehave also gained a great deal. For example,we provide an investment manager on arolling secondment basis to help the SBTInvestment Committee make importantinvestment decisions. Anu Babbar, anErnst & Young UK tax advisor, explainedwhat she was most proud of: therelationships built with leaders of socialenterprises, the ability to present andchallenge in a boardroom situation andbeing part of an organization that providedsuccessful investees with much

-needed

capital and support to help them grow.

04We received the US Presidents Volunteer Service Awardfor giving more than 5,000 hours to Junior Achievement,teaching students of all ages and abilities about workforcereadiness, entrepreneurship and nancial literacy.

05We are committed to supporting entrepreneurship amongyoung people. As part of this, our people run a programfor young students in high schools in Israel that aimsto develop excellence and leadership qualities amongteenagers. Our people act as business mentors, guidingand encouraging groups of talented teenagers to createand establish a start-up product and build their businessplans. To add to this, we provide training for students incore skills, such as marketing and selling.

06Helping young entrepreneurskick-start their business

Youth Business Trust International (YBI) coordinates aglobal network of charities that provide loans, trainingand mentoring to young entrepreneurs who cant accessnancing from other sources. In 2011, YBI helped 7,709young people start their own business, and they estimatethat these businesses will go on to create nearly 20,000

jobs within three years. We help YBI in a number ofways. For example, our people are volunteering theirknowledge on approaches to developing managementinformation, including the use of strategy maps to denekey performance indicators (KPIs). Our approach is builton guiding leading members of YBI on how to apply thetechniques themselves.

Empowering our people, strengthening our communities

03One focus and onepurpose helping social

enterprises grow

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We are proud to support the Network For TeachingEntrepreneurship (NFTE), an organization that bringsentrepreneurship education to teenagers in low-incomecommunities who are at risk of dropping out of school.The program helps these students see the relevanceof their studies through a series of fun and engagingactivities that teach them the key concepts ofentrepreneurship and business. Over 25 years, NFTEhas provided entrepreneurship education to more than500,000 young people worldwide who often have noother support or opportunities.

Mentored by our people, the students acquire criticalskills and knowledge as they create business plans fortheir ideas and take part in classroom, city-wide andnational competitions. Our people volunteer their time:

judging business plan competitions, mentoring studentsand supporting teachers by acting as guest speakers.We are proud of these achievements:

We have supported NFTE in Belgium, Chile, China,

Colombia, Germany, India, Ireland, Israel, New Zealand,Saudi Arabia and the US.

An Ernst & Young partner sits on every NFTE RegionalAdvisory Board in the US.

So far weve granted 17 college scholarships to topNFTE US graduates, totaling nearly US$125,000.

We have presented NFTE Youth EntrepreneurshipAwards in countries where NFTE has a presence andwhere we host our Ernst & Young Entrepreneur OfThe Year Awards.

Maria Pinelli , Ernst & Young Global Vice Chair, StrategicGrowth Markets, serves as Chair of the NFTE Boardof Directors.

NFTE honored us with its Entrepreneurial Spirit Awardin 2012 for our long-term commitment to fosteringentrepreneurship globally and our support of youthentrepreneurship through NFTE.

Our scholarships are for students like Trina Durham, whopretty much served as caretaker for her parents throughhigh school. Trina graduated as co-valedictorian with anA-plus average, while having a part-time job. She nevermissed a day of school or a day of work.


Bringing entrepreneurshipto teenagers

07 watch the videohttp://vimeo.com/47892166

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08Empowering our people, strengthening our communities

09Ernst & Young joined with BizKid$, one of the mostaward-winning youth education programs on US televisiontoday, to create six learning modules that our employeescan take into schools and community centers. As part ofthis project, we also sponsored a social entrepreneurshipcontest, Create Your Social Biz. The winners receivecash prizes to implement their ideas and are matchedwith an Ernst & Young mentor who will guide themthrough the process.

This collaboration has inspired our people; for example,Michelle Ng, BizKid$ explained, Were very excited to getstarted on judging these entries. Were planning to givethe students cash prizes to fund their ideas, as well as

Ernst & Young mentors to help implement them!

10Our people in Canada are helping to ensure that projectssupporting education and entrepreneurship are developedin the event of a disaster through our relationship withinternational development organization Plan Canada.

Our people are helping microlending organizationKiva structure its loans to entrepreneurs in differentcurrencies. Its another way were helping entrepreneursgrow their businesses.

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12Improving literacy and comprehension standards amongelementary school children is the aim of our collaborationwith Crecer con Todos in Chile.

13With more than 4,000 Boys & Girls Clubs throughout theAmericas, our people have many opportunities to helporganizations with their educational needs. For instance,our Los Angeles professionals created a kid-friendly librarysystem for the Variety Boys & Girls Club of East Los Angeles.

14In Belgium, our colleagues are supporting the Born In Africa

charity, which aims to stimulate social and educationaldevelopment in children, striving to create economicallyself-sustainable adults. Its mission is to develop well-rounded, independent and successful young adults whowill act as role models in their communities.

15In February 2013, Ernst & Young China donated 500 usedlaptops to 11 schools in poverty-stricken areas in Gansu,Jiangxi and Shandong provinces. The donation is the latestinitiative to help underprivileged students in Mainland China.

16Teams in Mexico hosted a Corporate Responsibility (CR)forum for 90 small- and mid-sized businesses to help themintegrate their CR efforts into their business model.


11Broadening personalpotential and raisingawareness

Our Australian Leadership Programwas developed by Craig Grifn, Partner,Ernst & Young Australia. We teamed withtwo clients to deliver a two-and-a-half dayleadership and development workshopand alumni network for students indisadvantaged communities. Craigidentied a need to establish a programfor student leadership and saw anopportunity to help our communities.

The course included a day at theErnst & Young ofce in Sydney and aformal dinner experiences designed tobroaden participants personal potential,their awareness of the business world andthe possibilities it presents. Its been sosuccessful that the Australian BusinessCommunity Network has adopted theprogram to enable more companies and

high schools to take part. The programexpansion enables participating studentsand teachers to continue to develop theirpersonal networks and links with otherschools well after the program concludes.

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We are dedicating our best resources our talentedpeople to improving the success of promisingentrepreneurs in emerging markets, helping themaccelerate their business and build sustainable economic

value. Working with Endeavor, a nonprot organizationthat develops high-impact entrepreneurs in emergingmarkets, we enable our people to spend up to sevenweeks with an entrepreneur, helping them develop theirbusiness, build their skills and acquire a global mindset.For example:

Angela Gomez helped Conexia in Argentina, a businessprocess outsourcing (BPO) information technologycompany, with their nancial planning process to assistmanagement and improve budgeting.

Ed Broussard helped a Jordanian start-up business

called Pocket Games secure initial funding, whichallowed it to launch its rst few video games.

Rich Pashkin worked with Tuyo, a Mexican companythat buys and re-sells secondhand consumer electronicsin stores, to develop their growth strategy and otherkey initiatives.

In addition to giving intensive professional support,we help Endeavor in a number of other ways, includingsponsoring and taking part in its international selectionpanels where high-impact entrepreneurs are identied,

as well as providing nancial management courses andvirtual mentoring.

Endeavor-supported businesses experience an averagegrowth rate of 59% in the rst two years of engaging withEndeavor, making these entrepreneurs a force for positiveeconomic and social change as they create jobs, driveinnovation and revitalize their communities.

Helping businessesaccelerate and buildsustainable value

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Improving prospectsand positive outcomesThinkForward is a UK program that intervenesearly in the lives of young people to signicantlyimprove the prospects of those most at risk of

becoming a NEET (Not in Education, Employmentor Training). Its objective is a 50% reduction in thenumber of NEETs.

Alongside the Private Equity Foundation,we provided support to design and foundThinkForward. We have committed our timeand nancial resources to the relationship forve years. This support includes a progressioncoach who gives personalized support for thestudents most at risk of becoming NEET. Withinput from the students and the progressioncoach, we developed a bespoke mentoring

program where students meet regularly withour graduate population to help with their peopleand business skills and workplace preparation.The program is developing the professional skillsof our people and leading us to make connectionswith clients, as well as providing positive outcomesfor the students.


19In France we support the Trait dUnionMulticampus Multiquartiers social inclusionprogram run by the EM Lyons BusinessSchool to enable high school students tolearn more about the world of business andto go on to further training, which mightotherwise have seemed beyond their reach.

20I hope Ericka grows into a woman whobelieves she can do anything she wants,says Kellie Reid, Tax Manager and BigSister to Ericka. In the US, our peoplevolunteer their time as mentors, tutorsand board members for Big Brothers BigSisters and in the process help children

achieve their potential.

21In Chile, Juan Pablo Hess, Partner,Ernst & Young, Santiago, serves as abusiness plan judge for Fundacion Chile,which identies and supports the strongestbusiness ideas from local entrepreneurs.

[ ]ThinkForwardaims for a 50%reduction in thenumber of NEETs.

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23In Sweden we work with severalorganizations focused on entrepreneurshipand education.

For example:

We work with Rinkebyakademien, anorganization that helps close the gapbetween school and the world of work.Our volunteers help eighth-gradersdevelop a product or service of theirown choosing and then create businessplans in order to sell their ideas topotential investors. Our cooperationwith Rinkebyakademien also involvesa mentorship program.

In collaboration with MyDreamNow,

we are helping to prevent youthunemployment. Our volunteers act asclass coaches, inspiring young studentsto strive for their dreams and tounderstand options available to them.

24Our people have conducted borrowerverication audits for micronanceorganization Kiva in some unlikely places,including the Philippines (Makati and

Manila), Pakistan (Lahore and Islamabad),Peru, the Democratic Republic of Congoand South Sudan (Juba). Its part of ourUS$1m in-kind commitment to Kiva andhelps provide condence and trustto lenders.

Turning a fantastic ideainto a tangible productAt Ernst & Young, we recognize that starting a businesscan be a daunting prospect. Turning a fantastic idea intoa tangible product or service requires dedication and

courage. There are many complex decisions to makeand obstacles to overcome. So our people conceivedand developed the Accelerate network, which providesskilled support to social and start-up entrepreneurs,offering them access to events for networking, learningand sharing. We also offer these entrepreneurs the chanceto work one-on-one with our people, clients and alumni,who serve as mentors for them. Accelerate mentorsuse their business skills and nancial know-how to helpentrepreneurs achieve their goals. Our mentors provide abusiness head for the entrepreneurs to share ideas withand to offer challenge around their business planning.

Through Accelerate our people are working witha fast-growing network of entrepreneurs across theUK, championing the small businesses that will growthe economy.

Feedback from our 2012 event series tells us that 88%of attendees felt their on-the-job performance wouldimprove after attending an Accelerate event. Andattendees are not the only ones who benet: 93%of our people involved in Accelerate said the experiencehad a positive impact on their development. Ourpeople tell us they have been able to develop newskills, have been challenged to really understand theneeds of entrepreneurs and use what they learned

from Accelerate to engage with clients.

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25Helping local entrepreneurs succeed whilealso contributing to scientic researchon the effects of climate change has beenthe basis of our collaboration with theEarthwatch Institute. Since 2009 morethan 100 Ernst & Young people fromAustralia, Bahrain, Brazil, Canada,China, Colombia, El Salvador, Germany,Hungary, India, Israel, Japan, Mexico,

the Netherlands, Russia, South Africa,Spain, Uganda, Ukraine, the UK, Uruguayand the US have had hands-on experienceswith Earthwatch.

The expeditions fulll Earthwatchs missionto engage people in scientic researchand education in order to promote theunderstanding and action necessary for amore environmentally sustainable world.

The groups mission dovetails with ourcommitment to reducing our environmentalimpact while building a better workingworld. It also allows our people to broadentheir professional experience and theirglobal mindset by helping selected localorganizations develop.

Our people have given their time to support

the economic growth of a wide range oforganizations, from spice growers in Sirsiin India, to Costa Rican coffee growers, toMangroveWatch in northern Queenslandwhile at the same time tracing the effectsof climate change on the Hosur forest,understanding the population of pollinators(bees) in forests around coffee farms andtagging mangrove trees.


Helping entrepreneurs and

contributing to scientifc research

26In Slovakia, our people have organized a tax challengecase study competition for law and economicsuniversity students.

27We volunteer with Young Enterprise Switzerland in 165schools, using interactive games to teach primary andsecondary school pupils how to manage money.

28Our people have used their skills and experience tosupport high-impact entrepreneurs in Argentina, Brazil,Chile, Colombia, Egypt, Jordan, Lebanon, Mexico, SouthAfrica, Turkey and Uruguay. This is part of ourcollaboration with Endeavor.

29Our people give their time and support to someof Russias leading universities we lecture onInternational Financial Reporting Standards (IFRS)at the Financial University and Moscow State Institutefor International Relations, where we also contributeto a course on sustainability; opened a departmentat the Moscow State University; and lecture at theHigher School of Economics on a range of subjectsincluding tax legislation.

30Volunteers in China took part in Career Go! workshops atfour universities in three different cities, giving studentsadvice on CVs, conducting mock interviews and takingpart in question and answer sessions.

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Developingraw talentIn July 2012, Ernst & Youngs London, UK,ofce welcomed 21 bright, energetic andenthusiastic 16- and 17-year-olds for threeweeks of work experience as part of theSmart Futures Program.

Developed in-house by our people, theprogram identies young students in the

UK from underprivileged backgroundswho have the academic ability and rawtalent to make it at Ernst & Young, but whodo not currently think of Ernst & Young asoffering them a possible future career.

Over 10 months, the program providesparticipants with paid work experienceat Ernst & Young, a coach, networkingopportunities and links into ourrecruitment channels. As part of thehigh-energy, fast-paced work experienceelement of the program, students tookpart in a wide range of activities designedto increase their chances of securingemployment in the future. We made joboffers to six Smart Futures students.

Without the hard work and commitment

of our 140-plus Ernst & Young volunteers,this would not have been possible.Our people were involved in a varietyof activities, such as being part of theProgram Management Ofce (PMO),facilitating workshops or mentoring.

The program will more than double in sizein 2013, and there are plans to run theprogram outside of London, too.

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32In Malaysia we support ConnectingClassrooms, working with students oncommunication and presentation skills andproject management, and connecting themto counterparts in Vietnam, Thailand and

the UK, with the aim of helping thembecome global citizens.

33We believe a good education can changelives. Thats why in Brazil we support ABCDNossa Casa, an organization that shelterschildren who are estranged from theirfamilies, giving our time to teach literature,English, Portuguese and math.

34Endeavor and Ernst & Young workwith entrepreneurs to help thesebusinesses become high-impact expanding employment, generatingwealth and inspiring others to innovate,said Endeavor Co-founder and CEOLinda Rottenberg.

35In South Africa were piloting a Saturdayschool support program called AccountingSchool of Excellence. Staffed by ourvolunteers, the program helps studentspass the high school nal-year exam andgo on to college.

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37For Stephanie Foxworth college student,single mother and entrepreneur thesupport she receives from the Network forTeaching Entrepreneurship (NFTE) is not

just nancial. It means, she says, Others

have faith in my dreams.

Around the world, were proud to supportNFTEs goal of bringing entrepreneurshipeducation to teenagers in low-incomecommunities who are at risk of droppingout of school.

38Teams from Ernst & Young Germany andthe Nuremberg Brgerstiftung (community

foundation) joined forces to host theirpopular reading competition. Thecompetition involves 375 students fromfour Nuremberg primary schools. Eachstudent has to read at least three booksin a two-month period and then ll out aquestionnaire about the books, with pointsawarded for number of pages read. Ouraim is to get children excited about readingand books.

39Colleagues in Turkey spend their Saturdaysworking with the Turkish Hearing andSpeech Rehabilitation Foundation (TIV),helping children who need extra supportto succeed in non-specialist schools.

36Helping women

entrepreneurs scaleOur Entrepreneurial Winning Women Program is anexecutive leadership program that identies a selectgroup of high-potential women entrepreneurs whosebusinesses show real potential to scale and then helpsthem do it.

The program helps participants expand their knowledgewith the latest information and research about businessstrategies and practices; identify potential partners,alliances, customers and suppliers, as well as prospectivesources of private capital; have access to informal,

one-to-one guidance and support; strengthen theirleadership and business skills and identify opportunitiesto grow through meetings with senior advisors andseasoned entrepreneurs; and increase national andregional visibility for themselves and their companiesamong corporate executives, investors and the media.

Developed in the US, Entrepreneurial Winning Women isexpanding to other countries including Brazil, Canada,South Africa and Turkey. We want to help these winningwomen think bigger and scale their companies just likeLisa Mihardja, an Entrepreneurial Winning Women winnerin Indonesia, who created Alleira Batik in 2005 and now

has 42 boutiques in Indonesia, with plans to expand intoSingapore, Malaysia and Australia.

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Were helping The Next 36 nurtureCanadas next generation ofentrepreneurs. Launched in 2011, TheNext 36 is an innovative program thathelps launch the careers of Canadas mostpromising undergraduate entrepreneurs.The program identies students througha rigorous national selection process

and provides them with the academicfoundation, practical skills, role modelsand networks to become Canadas nextgeneration of entrepreneurial leaders.Its a positive but rigorous challenge.

As these young leaders continue to pushtheir boundaries, gain skills vital toentrepreneurship, and build condencein themselves and the businesses theyhope to create, our people are there tohelp them every step of the way bymentoring and coaching, facilitating

networks, and providing nancialand pro bono support through our

Ernst & Young ofces across Canada.Our people also run sessions on topicssuch as tax planning, media training andgovernment grants to help these youngentrepreneurs achieve their potential.

The academic foundation gives studentspractical skills, role models and networks

to become tomorrows game-changers.By setting the bar high, it pushes studentsout of their comfort zone to develop skillsvital to entrepreneurs.

Ryan Brideau, a member of The Next 36alumni, knew he had the potential to becomea leader. He explained, Sometimes it takesthe right personality to point you in a newdirection. I knew I was determined to gofar, but when I learned about The Next 36program, I knew that was the direction Ineeded to pursue.

Setting thebar high anddeveloping thenext generationof entrepreneurs

41Helping emerging marketentrepreneurs

Our Enterprise Growth Services (EGS)makes our services available to job

-creating, smalland medium-sizedenterprises in emerging markets, suchas Africa, at accessible rates.

Our objective is to help these businessessustainably improve their productivity,protability and growth potential sothey can create more jobs and increaseaccess to goods and services in poorcommunities.

42Our people in Paraguay support Hogar deNios y Adolescentes Unidos x Cristo, ahome for 200 children and teenagers, witha mix of donations and mentoring, givingchildren insight into the professional and

educational opportunities available to them.

43In Brazil we developed the Ernst & YoungUniversity, giving English and Portugueseclasses for the hearing impaired.

We dont make any prot from our workthrough EGS, and we absorb the programsoverhead costs. In addition, our peoplemake salary sacrices during their timeon the program, and we charge feessufcient only to cover the remainingcosts. Through EGS we are helping anindustrial consumables supplier basedin Accra, Ghana, to translate a healthyoperating margin into free cash. A teamfrom the UK and Ghana will work togetherto help the entrepreneur make sustainedreductions in their working capital andimprove their ability to forecast andmanage cash.

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A long-term approach to increasing access to educationhas much more impact. With that in mind, many programsdriven out of Ernst & Young India seek to break long-termcycles of poverty, manual labor and dependency bysupporting the education of Indias young people.

For example:

More than 75,000 children have been reached viaToon Masti, animated educational lessons created incollaboration with the Indian Government. The contenthas been distributed to all primary schools across thestate of Haryana.

We fund the Akshara Foundation to improve prociencyin English and math for 30,500 children in 317 schoolsin Northern Karnataka.

Ernst & Young Indias Scholarship Program currentlysupports around 2,300 children most of whom wouldbe unable to access education due to poverty.

Our people fund the Ensuring Children Learn Programrun by the Naandi Foundation in 200 primary schools,covering approximately 10,000 children.

Employees can sponsor a child they know and theirnancial support is matched by the rm through theSponsor a Student Program.

The Ernst & Young Foundation signed a memorandumof understanding with Dr. Reddys Foundation (DRF)to fund 14 vocational centers as DRF moves towardcreating a sustainable model. The students are fundedthrough soft loans repayable after they become

gainfully employed.


Breaking long-term cyclesof poverty and dependencythrough education

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Engagingcommunities anddeveloping skillsThrough our collaboration with the popular

Public Broadcasting Service (PBS) seriesCyberchase, we are improving math literacyin children ages 8 to 11, by showing themhow much fun math can be.

In 2007, we created the Ernst & Young/Cyberchase Volunteer Program in the USas a way to promote access to educationand engage our people in local communities.Since then, more than 650 Ernst & Young USvolunteers have been able to reach more than1,700 disadvantaged kids in 17 cities. Ourpeople help students strengthen important lifeskills, such as problem-solving, setting prioritiesand time management, to expand and enhancetheir sense of what educational opportunitiesare possible for them.

Cyberchase Travel Edition has been rolledout in Brazil, Canada, Chile, Israel and Mexico,and the curriculum has been translated intoHebrew, Spanish and Portuguese.


45As part of our support for the ProyectoBarrios (Neighborhood Project) in Madrid,our people are helping the unemployed insome of the citys most deprived areas todevelop skills including IT, job searching,nance management and CV writing.

46A weekly series of seminars forentrepreneurs, covering strategy andplanning, nance, cost cutting, tax

planning and marketing, was launchedand run by our Colombian colleagues.

47In Israel we work with Tzeva, a nonprotorganization, to mentor disadvantagedchildren using educational games.

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Teamwork for successThe Technology, Enterprise and Mathematics (TEAM) Programwas funded and created by our people as a result ofrecognizing that Australian students are droppingmathematics as a high school curriculum subject at ahistorically high rate, failing to see its relevance to future

work or study options.

Research shows that continuing with any kind ofmathematical study, including technology-based subjects,is the strongest indicator of a students likelihood tocomplete tertiary studies. Students who complete theprogram participate in a number of workshops aboutproject management on topics such as setting goals,budgeting, communication and evaluation. They thenapply these skills by managing a specic project that isrelevant to them and their school community.

Our people facilitate and mentor students as part of thesesessions, demonstrating that math and technology arepart of everyday life and the working world, and encouragethem to continue studying these key subjects.


50In New Zealand we provide one-to-onementoring of high-achieving studentsin schools in Auckland, Wellington andChristchurch. We want to help studentsset and achieve goals, and we provideencouragement and direction on eachstudents career choice.

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Our Next Generation program aims to create a networkof support that empowers the next generation of womenleaders in Africa and provides leadership skills training,extra tutoring, mentoring and assistance to participants,as well as their schools and families. So far 30 schoolgirlsages 15 to 18 have been selected based on their overallgrades and leadership skills. The girls were invited toattend a tailored curriculum that prepared them for

college and beyond, including an innovative three-partexperience consisting of three leadership-camp-stylecourses: My Continent, My Africa (Inspired); The Leaderin Me (Empowered); and Can Do (Action/Motivated). Ourpeople were involved every step of the way, and we believethe program will create a network of innovative, ethicalleaders with a passion for the continents development.

For us, its about setting these young people up for thelong-term and helping them ultimately reinvest in theirfamilies and communities.

We believe that the continent cant reach its potentialwith half its resources untapped, explained Sthe Phutsisi,Ernst & Young community manager in South Africa.Africa has one of the fastest economic growth rates and

highest returns on investment in the world. However,there are hurdles to overcome only about one-thirdof women participate in economic activity across thecontinent. Our role is to pave the way so that these girlsreach their full potential. It is about making sure that theysucceed every step of the way, Sthe said.51

The nextgenerationspotential

[ ]Our role is to pave the way sothat these girls reach their fullpotential. It is about makingsure that they succeed everystep of the way.17


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52Teams in China worked together toraise money for high school tuition forchildren and their families who cant

afford the fees themselves. In the pastfew years, our partners and colleagueshave raised US$640,000 to help morethan 400 students in the Qinghai,Gansu and Guangxi regions completetheir three-year high school education.In addition to donations and in-kindassistance, we sponsored more than100 colleagues to allow them to visit thestudents beneting from the scheme.

Claudia Wang, Learning and DevelopmentSenior Manager, is originally from Qinghai,so the fundraising efforts, and meeting the

families affected, brings back personalmemories. She says, Its hard to imaginewhen youre busy living your own life ina big city that there are other people whodont have the same opportunities as you. Its made me resolve to be even moreinvolved in our campaign and to sponsora student myself.


53We work with A Different Lesson in Israelto help underprivileged children reachtheir potential by designing and deliveringto them lessons in business, economicsand accounting.

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An action planfor Aboriginalcommunities

In December 2011, Ernst & YoungAustralia launched its ReconciliationAction Plan (RAP). The goal of RAP isto help close the gaps between the socialand economic status of Aboriginal andTorres Strait Islander communities andother Australians by focusing on thekey elements of entrepreneurshipand education.

As part of our commitment to the Plan,were increasing awareness withinErnst & Young of the rich cultural heritageof Australia, and were encouragingour people to collaborate with localorganizations as they develop business,employment and education opportunitiesin their communities. We are also teaming

with other business organizations tohelp lobby for the social and economicdevelopment that Aboriginal and TorresStrait Islander communities require.

Although our journey continues, some ofour achievements to date include:

Establishing a RAP Committee chaired byOceania CEO and Managing Partner RobMcLeod with volunteers representing allErnst & Young Australia ofces.

Creating work experience opportunitiesfor Aboriginal and Torres Strait Islanderstudents across Australia.

Continuing ongoing discussions withschools and universities to identifywhere our people can support Aboriginaland Torres Strait Islander students to

reach their full potential.

Developing a mentoring relationshipwith Ngaanyatjarra PitjantjatjaraYankunytjatjara (NPY), a womenscouncil in the Northern Territory,which assists families and womenat risk in their community.

55Groups of volunteers from the Americasregion have been gaining hands-onexperience of both the science and thebusiness of sustainability since 2009through our relationship with Earthwatch.

In Costa Rica, our teams work withCoope Tarrazu, a coffee cooperativecommitted to sustainable farming,to improve its business practices,advising on topics such as incentivecompensation and pricing.

watch the videohttp://www.youtube.com/watch?v=ohfS2lnCgxk

In Brazil, we have helped a localcoffee cooperative tackle pricingand production challenges, and weveworked with ACRIAPA, a honey-makersassociation whose members help tosustain the forest by installing hivesof native bees, to improve cash ow,organizational structure, and salesand marketing.

56Our people in Slovakia are supportingyoung people through our collaborationwith Junior Achievement.

57In Ukraine our employees help youngpeople experience and understand othercultures through collaborating withAIESEC, the worlds largest youth-runorganization. Focusing on providinga platform for youth leadershipdevelopment, AIESEC offers youngpeople the opportunity to be globalcitizens, to change the world, and to getexperience and skills that matter today.

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Doubling highschool graduationrates throughmentoring

Every year, thousands of Canadianstudents make the life-altering decisionto drop out of high school. In some of thecountrys most vulnerable neighborhoods,more than 50% of students do notgraduate from high school.

As a part of our goal of supporting the

workforce of the future, were proud towork with Pathways to Education, anorganization that helps youth fromunder-represented neighborhoodsgraduate from high school and pursuepost-secondary education. The programprovides comprehensive academic,nancial and social support to youngpeople. The results of this unique programhave been groundbreaking. High schooldropout rates have reduced by as muchas 70%, and the program has seen highschool graduation rates double since

it started.

Jennie Lacs story is inspiring and closeto our hearts. After completing thePathways to Education program, shegraduated from the University of Torontoand is now a staff accountant in ourAssurance practice in Toronto, whereshe has worked since 2011 a realexample of what can be achieved throughperseverance and determination. Throughour support of Pathways to Education,were helping students achieve theirpotential, putting us one step closer

to realizing a graduation nation.

59Through our El Alma de Ernst & Young(The Soul of Ernst & Young) programin Argentina, we fund teachers anda child psychologist at a school fordisadvantaged children. Weve alsodonated school materials and setup a library for the children andtheir families.

60In the Czech Republic we present theSocial Entrepreneur Of The Year award

jointly with the Schwab Foundation forSocial Entrepreneurship.

61We support entrepreneurs with bite-sizevirtual projects through our FinancialServices people, who volunteer their skillsand experience. For example, in Egyptwe supported the founders of mediacompany Think Arabia with their nancialmanagement process.

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62Protecting mangrovesin AustraliaIn 2012 we added a new program in Australia to ourcollaboration with Earthwatch, complementing ourexisting programs in India, Brazil, Costa Rica and Japan.A team of nine traveled to the Daintree Wet Tropics WorldHeritage area in far north Queensland.

Our people helped the MangroveWatch organization,from tagging mangrove trees in knee-deep mud to usingtheir business skills to create a strategic framework fora regional network of mangrove restoration. They alsoconducted research projects, such as visiting mangroveplots to record measurements, species and conditionand completing a rapid assessment of forest biomass.

The mangroves are the rainforests of the sea, playing avital role in the lives of many varieties of sh and nestingbirds and helping to mitigate storm damage to shorelines.Currently, these forests make up less than 1% of tropicalforests worldwide and are one of the most threatenedecosystems in the world.

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63Ernst & Young University in Ukraine helpsstudents gain practical knowledge andunderstand the career options availableto them in a range of areas, such as audit,tax, IT advisory, valuation services and

corporate responsibility. Training sessionsare developed and delivered by our people.

64Our relationship with PlaNet Financein France, an innovative, internationalorganization dedicated to tackling povertythrough micronance, has been built overthe last eight years through a combination

of sponsorship and our people giving theirtime and skills. Our people have given theequivalent of more than 220 days a yearto PlaNet Finance, advising the charityon everything from micronance ratingto insurance.

65Teams in Ecuador supported childrenfrom the Down Syndrome Associationof Ecuador by donating teaching materialsand books to their school. We alsorefurbished all of their classrooms.

66Our human resources people in Serbiaspend one day per month mentoring atthe Center for Career Development of theUniversity of Belgrade, helping studentsdevelop their career goals through

meaningful conversations.

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67The Young Entrepreneur of Russia project,the US/Russia Center for Entrepreneurshipand the Global Student EntrepreneurAwards are among a number of governmentorganizations and business groups inRussia that our people work with topromote entrepreneurship.

68For the past 10 years, teams inLuxembourg have supported SOSChildrens Village efforts by going intoclassrooms and working alongsidechildren on a range of educational games;weve also raised money by organizingtoy drives and concerts.

69Our practice in Oman has launched theStudent Excellence Awards, designed togive talented students a competitive edgein the job market, support local talent andprepare our youth to become the nextgeneration of innovators, entrepreneursand business leaders. The award will be apioneering initiative in Oman as it bringstogether accounting, management and ITstudents from different backgrounds andinstitutions on a common platform andthrough a uniform evaluation process.The award includes a nancial bursaryand an internship with Ernst & Young.

We are committed to contributing to sustainable economicgrowth in emerging countries through supporting

entrepreneurs. By collaborating with Business inDevelopment (BiD) Network in the Netherlands, our peoplecoach entrepreneurs in emerging markets with nancingneeds of US$10,000 to US$5,000,000. BiD runs aninspiring competition where entrepreneurs enter theirbusiness cases, and the best ideas get turned into realityas the entrepreneurs behind the winning business plansare linked to investors.

It just felt great to help someoneand be a true advisor in a directand personal manner.

Through BiD, our people have the chance to share theirbusiness experience and knowledge with entrepreneursfrom across a BiD network of more than 41,000 members.We have helped the organization create jobs and incomethrough these SMEs and helped to mobilize private capitaland know-how to businesses.

Since 2010, 53 of our staff have been engaged on veprojects, adding up to more than 1,000 hours. It makesour people proud. Victor Yeh, an Ernst & Young coach, said,I really enjoyed taking part in BiD Networks Entrepreneurswithout Boundaries project. Its a challenging and rewarding

experience, both on a professional and personal level. It just felt great to help someone and be a true advisorin a direct and personal manner, using the knowledgeand experiences from my own background.

Guido van Hofwegen, a BiD participant who worked withVictor Yeh, said, I was really happy with the adviceprovided by Bid Network and Victor. If I ever considerstarting another business, I know exactly where to go.

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73Emerging entrepreneurs were supportedin Turkey through a nancial managementprogram. Our Financial Services peopledeveloped and delivered the two-dayworkshop, which was based on ourexceptional enterprise model, but tailored itspecically for the size of the entrepreneursand the Turkish market.

74In Azerbaijan were proud to sponsor anew resource center for orphans that giveschildren access to language and computercourses as well as psychological supportto better equip them for life outside of theorphanage. We also donated desks, chairs,stationery and computers to the center.

75In its fth year, our Scholar Program in theUkraine targets children from challengingnancial backgrounds. Our people not onlyprovide nancial support but also act asmentors helping these young studentsunderstand life options open to them.

76The Internet Classroom in Serbia enablesus to bring lessons to children living in

distant or dysfunctional communities.Using laptops and wireless connections,the Internet Classroom covers a rangeof topics from illness prevention tocomputer science.

71As part of our collaboration withEarthwatch, a team of volunteers fromour Europe, Middle East, India and Africa(EMEIA) Area traveled to Sirsi in theWestern Ghats for a weeklong expedition

helping two entrepreneurs and helpingwith research into the effects of climatechange on the Hosur forest.

The Ernst & Young team took up thechallenge of delivering businessoptimization solutions for two localcompanies the Totagars CooperativeSale Society (a group of betel nut and spicegrowers) and Sahyadri Parisara Vardhini(a company that designs and marketsenvironmentally sustainable energydevices). As well as supporting these

local entrepreneurs, our 16-person teamundertook a re-enumeration and mappingexercise to help local scientists analyzearound 450 trees.

It was a challenging week, but as NataliaTelenkova, Ernst & Young Ukraine,explained, We were the second teamfrom Ernst & Young working with the samecompanies. We reviewed the materials ourcolleagues formulated and gured outwhat extra value we could bring. The taskseemed to be impossible, but in the endwe did it.

72As part of our focus on promotingeducation and learning in Peru, we providebooks and other supplies to schools indeprived communities in the San Juande Lurigancho district.

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80Through Internats dexcellence Marly-le-roi, Pierre de Coubertin, Lourcine andJean Zay in Paris, France, our peopletutor around 120 students as partof our goal of providing access toeducation and training for students.

77Our people mentor students from theAfrican Leadership Academy (ALA) andconnect them to high-impact networks ofpeople and capital. The ALA includes 400young leaders from 43 African countries,

selected from nearly 10,000 applicants.

78In Jordan our people support the SchoolAdoption Program, a national programdesigned to develop the Jordanianeducational sector and create a culture ofsocial responsibility in which the privatesector plays a major role in the developmentof the education system. Our volunteersdesigned and implemented courses at a

local school, supplied learning materialsand helped improve the schools facilities.The aim is to provide end-to-end supportto the local educational institution andhelp ensure an invigorating, inclusiveand healthy learning environment forthe next generation of professionalsand entrepreneurs.

79We work with Club Rainbow Singapore, an

organization that addresses the needs ofchildren with chronic illnesses. Our supportincludes helping to run an annual camp foraround 200 people, with tailored activitiesto help participants grow and learn.



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82In Italy, our people worked with theFrancesca Rava-NPH Italia Foundationto design and run accounting andmanagement training courses for a groupof professionals from Haiti, helping them

rebuild their lives after the earthquakein 2010.

83As part of our enterprise developmentagenda in South Africa, we work withTownship Patterns to help youngentrepreneurs who have creativity andcapability but no nancial backing. We givethem products to make and mentor theminto successful businesses. To help the

organization grow, Township Patterns hasbeen registered on our procurement systemas one of our preferred suppliers.

84To help with the recovery from the GreatEast Japan Earthquake, 25 Ernst & Youngvolunteers went with Earthwatch to JapansTohuku region. The project includedextensive ecosystem monitoring to assessthe land washed out by the earthquake.

85Our people act as mentors to studentsof the Dubai campus of the Heriot-WattUniversity, helping them to develop thebusiness skills and experience thatprospective employers look for in additionto academic achievements.

Developingfuture leadersIn China, as part of our focus on supporting the workforceof the future, we have developed the Ernst & YoungAcademy, a structured program designed to givelocal university undergraduate students invaluableErnst & Young experience. The program provides studentcadets with mentoring, skills training, team experiences,networking and internship opportunities in our Hong Kongand Mainland China ofces.

Our goal is to develop future leaders with an entrepreneurialand socially responsible perspective. Our people helpstudents expand their global mindset in a dynamicenvironment that challenges them to develop theirpractical and leadership skills as they pursue theirprofessional career.

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86Our Samarth Program in India, devisedand developed in-house, raises thecondence of schoolchildren by engagingthem in role-play, group activities andgames. Only in its second year, the

program has trained 23 trainers, providedcourses in seven languages in seven citiesand beneted 2,500 students.

87In Spain we focus on helping young peoplesucceed in a global economy by workingwith Junior Achievement. Among ourmany initiatives are our entrepreneurcamps, which teach business studentsthe importance of entrepreneurship.

88Through the Norwegian Red Cross,our mentors help students with theirhomework, especially mathematics.

89Our people teach EnvironmentalManagement at the Danish Technical

University; over the years, 370 graduateshave gone on to study EnvironmentalManagement at the masters level.

In Abu Dhabi we launched the Excellence inAccounting & Finance Award to honor topBusiness Management students, with theaim of motivating and inspiring younggraduates who are just about to begin their

professional careers. The winner receives atwo-month internship with Ernst & Youngand sponsorship for a certied publicaccounting course.

90

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91In the Channel Islands, our people aresupporting two local schools in Jerseyto develop young entrepreneurs. Incollaboration with three other businesses,we are sponsoring a project in which teams

of students are given 100 and taskedwith increasing the amount to demonstratetheir business acumen. The teams haveeight weeks to raise money with the help ofour people, who mentor the pupils throughthe competition and help them developtheir ideas into successful businessventures. The participants then presenttheir plans to a panel of business leadersfollowed by an awards dinner.

92Our people teach students at FinlandsAalto University School of Business.Topics include auditing, risk managementand project management.

93Our people in Japan continue to providesupport to help the reconstruction fromthe Great East Japan Earthquake of2011. In addition to nancial aid, we alsoworked with Keio University to deliver atraining program for leaders from NGOs,governments, universities and business onthe theme of Japans reconstruction.

94In the United Arab Emirates, ourvolunteers give students practicalworkshops on personal economics a hands-on introduction to personalnance, credit and debt, savings andinvestments, and budgeting. Studentsare also encouraged to analyze theircurrent and future roles in society asconsumers, employees, employers,investors and borrowers. Currently around14 Ernst & Young professionals have

volunteered more than 168 hours.

95Students at Dublins Trinity College are beingencouraged to develop new business ideasby our people and former participants inthe Ernst & Young Entrepreneur Of The YearAwards Program. Through the Entrepreneur

Of The Year University, the next generationof entrepreneurs are inspired.



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96Across the Middle East, we work with Injazal-Arab (a member of Junior Achievementworldwide and the only organization inthe region that gives students practicalbusiness-related skills as part of a regular

educational curriculum). In Bahrain, wework with Injaz al-Arab on a businessethics program to foster ethical decision-making in students. As they prepareto enter the workforce, they learn torecognize, analyze and apply basicterminology, theories and conceptsand explore their own ethical values,philosophy and priorities. We providevolunteers and conduct an evaluationof the ndings.

97The Republic of Irelands Dublin ofceworks with two all-girls secondary schools:St. Raphaelas in Stillorgan and St. Louisin Rathmines. Our people volunteertheir time and skills to help prepare thestudents for life after school, deliveringCV skills workshops, career talks and mockinterviews. Working in collaboration witha Dublin-based boys school, Synge StreetPrimary School, our people support theschool by delivering broader educationalexperiences that encourage teaming,problem solving, condence building,academic support and fun.

98We encourage our people to apply to Teachfor India by giving them a two-year careerbreak, while still guaranteeing the careerprogression they would have had if theyhad stayed within Ernst & Young.

99In Finland our people help mentoruniversity graduates, helping them preparefor job interviews, aptitude tests andCV writing.

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The College Mentoring for Access and Persistence (MAP)program targets economically challenged highschoolstudents who have the potential to succeed in college butneed some extra help creating the MAP that will takethem there. We work with College For Every Student(CFES), a nonprot organization committed to raising theacademic aspirations of underserved youth so that theycan prepare for, gain access to and succeed in college.CFES has helped more than 100,000 underserved youthin 540 schools.

Through a national team-mentoring program, ourvolunteer mentors are matched with groups of localhighschool students for monthly sessions focused onawareness and persistence. College MAP is currentlydelivered in Atlanta, Austin, Birmingham, Boston,Chicago, Dallas, Denver, Detroit, Miami, New York,Philadelphia and San Jose. In the fall of 2013, CollegeMAP will expand to more than 20 cities, which meansour Ernst & Young mentors will be changing the lives ofyoung people across the country.

The power of MAP can inspire one student, then ten, thena class, and ultimately it can inspire a whole school, as wesaw with Cody High School in Detroit. We rmly believe

that once these students go on to have successful careers,they will ultimately benet their communities.


Creating a success map

100 watch the videohttp://tinyurl.com/bw9ua7c

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Ernst & Young

Assurance | Tax | Transactions | Advisory

Contact:

Nicky Major

Global Corporate Sustainability Leader

Email: [email protected]

Phone: +44 20 7951 1132

About Ernst & Young

Ernst & Young is a global leader in assurance, tax, transaction and advisory

services. Worldwide, our 167,000 people are united by our shared values

and an unwavering commitment to quality. We make a difference by helping

our people, our clients and our wider communities achieve their potential.

Ernst & Young refers to the global organization of member organizations

of Ernst & Young Global Limited, each of which is a separate legal entity.

Ernst & Young Global Limited, a UK company limited by guarantee,

does not provide services to clients. For more information about our

organization, please visit www.ey.com.

The views of third parties set out in this publication are not necessarily the

views of the global Ernst & Young organization or its member firms.

Moreover, they should be seen in the context of the time they were made.

2013 EYGM Limited.

All Rights Reserved.

EYG no. FY0002

In line with Ernst & Youngs commitment to minimize its impact on the environment,

this document has been printed on paper with a high recycled content.

This publication contains information in summary form and is therefore intended for general guidance

only. It is not intended to be a substitute for detailed research or the exercize of professional

judgment. Neither EYGM Limited nor any other member of the global Ernst & Young organization can

accept any responsibility for loss occasioned to any person acting or refraining from action as a result

of any material in this publication. On any specific matter, reference should be made to the

appropriate advisor.

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