extraordinary times demands · extraordinary times demands extraordinary leadership rené carayol...
TRANSCRIPT
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EXTRAORDINARY TIMES
DEMANDSEXTRAORDINARY LEADERSHIP
René Carayol
CAREERS AND TALENT FORUM 2019
London Business School
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“The pace of change has never been this fast, and yet it will
never be this slow again.”
Justin Trudeau, Prime Minister, Canada
THE WORLDHAS CHANGED
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BRANDS
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LEADERS▪ KARL-LUDWIG KLEY – MERCK
▪ MARTIN SENN – ZURICH
▪ LOUISE GREENLEES– TJX EUROPE
▪ JOHN VARLEY – BARCLAYS BANK
▪ JIM YONG KIM – THE WORLD BANK
▪ PHILIPPA RODRIGUEZ – ASTRAZENECA
▪ MARIA RAMOS – BARCLAYS AFRICA
▪ BRUCE HEMPHILL – LIBERTY LIFE
▪ RALPH HAMERS – ING BANK
▪ ALLAN LEIGHTON – SELFRIDGES
▪ JOHN MAHAMA – PRESIDENT, GHANA
▪ FESTUS MOGAE – PRESIDENT, BOTSWANA
▪ LASZLO BOCK – GOOGLE
▪ CHRIS PILLING – FIRST DIRECT
▪ MIKHAIL GORBACHEV – PRESIDENT, SOVIET UNION
▪ RICHARD FRANCIS – SANDOZ
▪ CARLY FIORINA - HP
▪ JIM YONG KIM – THE WORLD BANK
▪ ANTONY JENKINS – BARCLAYS BANK
▪ MARIO GRECO – GENERALI
▪ ROSS MCEWAN – ROYAL BANK OF SCOTLAND
▪ PHILIPPE MASO – AXA U.K.
▪ STEVE AUCKLAND – JOHNSTON PRESS
▪ LORD IAN MACLAURIN – TESCO
▪ NEVILLE ISDELL – COCA COLA
▪ TONY BLAIR – PRIME MINISTER, U.K.
▪ AKINWUMI ADESINA – AFRICAN DEVELOPMENT BANK
▪ CRAIG BARRETT – INTEL
▪ COLIN POWELL – SECRETARY OF STATE, U.S.
▪ IAN LIVINGSTON – BT
▪ JOE JIMENEZ – NOVARTIS
▪ DAVID CAMERON – PRIME MINISTER, U.K.
▪ RICHARD BRANSON – VIRGIN
▪ NOMKHITA NQWENI – ABSA
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ROSS MCEWANROYAL BANK OF SCOTLAND
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LEADERS ARE EVERYWHERE
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INCLUSION
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SON OF IMMIGRANTS
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FROM HUMBLE ORIGINS
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CHALLENGER
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WHEN WAS THE LAST TIME
YOU HIRED ASCARY PERSON?
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VOLATILE UNCERTAIN COMPLEX AMBIGUOUS
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GLOBAL OVERCAPACITY
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COMMODITISATION
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EVERYTHING IS CHEAP NOW
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DISTRUPTIVE INNOVATION
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“UNIQUE, SPECIAL ANDDIFFERENT”
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“IT’S NO LONGER POSSIBLE
FOR ONE PERSON TO CALL ALL THE SHOTS
ANYMORE!”
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IT’S NOW NO LONGER THE ‘BEST PERSON’ FOR THE JOB
IT’S NOW THE ‘BEST PERSON’ FOR THE TEAM
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PURPOSE
“WHY WE DO WHAT WE DO”
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“SOMEONE TO
BELIEVE IN”
&“SOMETHING TO
BELONG TO”
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THE BUSINESS
OF BUSINESS
IS NO LONGER
JUST BUSINESS
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What are the Specific Differences between Mission and Purpose?
Mission Purpose
Operating a business Sharing a dream
Strategic Cultural
What we do Why we do it
Inspirational Aspirational (True North)
Creates “buy-in” Instills “ownership”
Provides focus Fuels passion
Building a company Building a community
Laying bricks Building cathedrals
Parking cars Creating happiness
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3 DOMAINS
PERSONAL
ACCOUNTABILITY
MUTUAL
RESPONSIBILITY
SHARED
OWNERSHIP
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CUSTOMER RALPH HAMERS
CEO, CHAIRMAN EXECUTIVE BOARD ING GROUP
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Purpose
Vision
People
Teams
Culture
Mission
Strategy
Plans
Tasks
Process
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IT IS HOW YOU
YOUR VISION
ENERGISEYOUR PEOPLE TOWARDS
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LEADERSHIP IS THE ART OF
ACCOMPLISHING MORE THAN
THE SCIENCE OF MANAGEMENT
SAYS IS POSSIBLE
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IT’S NO LONGER ABOUT
HIERARCHY & CONTROL
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CHALLENGE UP & SUPPORT DOWN
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“ONE SIZE FITS NO ONE”
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ERIC SCHMIDTGOOGLE
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CULTURE OF
COACHING
PERFORMANCE
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Maya AngelouAmerican poet, singer, memoirist, and civil rights activist.
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TIPS
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LEAD BY EXAMPLETIP 01
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ASSEMBLE A BAND OF BELIEVERS –
THERE IS NO ROOM FOR CYNICSTIP 02
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TIP 03SHARE THE PLAN &
CHARGE THE HILL
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TIP 04 WHAT DO YOUTHINK?
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TIP 05 DIVERSITY WORKS
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LEARN, UNLEARN
& RE-LEARNTIP 06
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CIRCUMSTANCES CHANGE.
VALUES DON‘TTIP 07
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LEARN TO
GET OUT OF THE WAYTIP 08
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GREAT PLAYERS DON’T WIN TROPHIES
GREAT TEAMS WIN TROPHIESTIP 09
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BE THE LEADER
YOU WANT TO FOLLOWTIP 10
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IF YOU ARE BOLD YOU MIGHT FAIL
IF YOU ARE NOT BOLD YOU WILL FAIL
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EXTRAORDINARY TIMES
DEMANDSEXTRAORDINARY LEADERSHIP
René Carayol
CAREERS AND TALENT FORUM 2019
London Business School