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    The Art and Science of Marketshare Models:

    How to forecast passenger demand in acompetitive environment ?

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    Presentation

    Chart 2

    May 30th, 2004

    Agenda

    Marketshare Models for Travel Demand Forecasting

    Correlations: Red and Blue Busses

    A Practical Example

    Summary and Outlook

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    PresentationMay 30th, 2004

    Marketshare models: Forecasting marketshares

    JFK

    LHR

    TXL

    FRA

    ...

    NYC

    BERMUC

    15%

    18%

    20%

    x%

    EWR

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    May 30th, 2004

    Marketshare Models Why ?

    n Support for Scheduling and Network Decisions in its own right

    Scenario studies for

    Re-timings

    Frequency changes

    Equipment changes

    Codeshares and Alliances ...

    ZRH

    ORD

    VEN

    SVO

    LED

    FRA

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    May 30th, 2004

    Marketshare Models in Scheduling and Strategic Planning

    n Goal function for Optimizers, such as ...

    ... Timing Optimization

    ... Fleet Assignment

    ... Codeshare Assignment

    n Why:

    One model throughout the company!

    Consistent evaluation fore.g., re-fleeting and and re-timing

    scenarios ! Save calibration and data preparation efforts

    CodeshareAssignerHubOptimizer

    Route

    Optimizer

    Fleet

    Assigner

    Passenger Demand Forecast

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    May 30th, 2004

    Requirements

    n Reliability

    Accuracy of Forecasts Taking into account all relevant effects appropriately

    n Scenario capability

    account for all relevant business cases(re-timings, equipment changes, codeshares, ...)

    n Speed

    Optimizers require lots of evaluations

    Convenience for users(spend time on analysis rather than generating numbers)

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    May 30th, 2004

    Marketshare Models How do they work ?

    n Mathematical measure for itinerary quality, for example:

    n Account for all relevant effects that have an impact on passengers choice

    Departure/arrival time preference

    Airline preferences

    Connect type

    Elapsed time

    ...

    ...***)( .. +++= efPrAirlineAirlinetimeelTimeelConTypeConType xxxiu

    ZRH

    ORD

    VEN

    SVO

    LED

    FRA

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    May 30th, 2004

    QSI models

    Mathematical measure for itinerary quality, for example:

    ...***)( .. +++= efPrAirlineAirlinetimeelTimeelConTypeConType xxxiu

    ( )( )

    =

    j

    ju

    iuishare )(

    Is related to marketshare for itinerary i:

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    Presentation

    Chart 9

    May 30th, 2004

    Random utility theory Logit and Probit

    nUtility maximisation theory:

    Decisions are made such, that the utility for the decision-making individual ismaximised.

    nHow to measure utility ?

    non-rational/non-parametrisable influences

    non-observable influence

    taste variations

    ...

    ( ) ( )

    ( ) ( )iixix

    iiuiV

    +++=

    +=

    ...*)(*

    )(

    2211

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    May 30th, 2004

    Parametrisation of the stochastic term

    n Logit:

    Gumbel distribution

    Independent alternatives

    Analytical integration possible

    n Probit:

    Gau distribution

    Correlated alternatives

    numerical solutions only time consuming !

    ( ) [ ] ))(exp(*))(exp(exp~ iii

    [ ] exp~

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    May 30th, 2004

    Stochastic contribution to the utility

    -5 -4 -3 -2 -1 0 1 2 3 4 5

    0.0

    0.1

    0.2

    0.3

    0.4

    Gumbel

    Gauss

    density

    ( ) ( )( ) ( )iixix

    iiuiV

    +++=

    +=

    ...*)(*

    )(

    2211

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    May 30th, 2004

    Agenda

    Marketshare Models for Travel Demand Forecasting

    Correlations: Red and Blue Busses

    A Practical Example

    Summary and Outlook

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    May 30th, 2004

    Correlation effects: Red Bus-Blue Bus paradox

    OOO DDD

    Car

    Bus

    Introducing Blue Bus with identical attributes as Red Bus

    model forecast: decreasing marketshare for Car

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    May 30th, 2004

    Correlation effects: Timings

    OOO DDD

    Introducing blue serviceaffects marketshare of redservice differently dependingon timing !

    25%25%0%Add.

    service

    25%50 %50 %Afternoon

    service

    50%25 %50 %Morning

    service

    Add. afternoon

    service

    Add. morning

    service

    No add.

    service

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    May 30th, 2004

    How to deal with this ?

    In the standard Logitand the QSItheory no accouting for correlation/coupling effects !

    ( ) ( )iiuiV +=)(

    [ ]

    j

    jijiiiii exp*exp~)(2

    Have a look at the Probitapproach:

    Bi-linear term accounting for correlations

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    May 30th, 2004

    Extended Logit approach

    Include bi-linear terms into the Logitapproach:

    ( ) ( )iiuiV +=)(

    ( ) [ ] ,...,,*))(exp(*))(exp(exp~ kjiiii

    Define a suitable expression to account for coupling between alternatives

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    May 30th, 2004

    Agenda

    Marketshare Models for Travel Demand Forecasting

    Correlations: Red and Blue Busses

    A Practical Example

    Summary and Outlook

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    May 30th, 2004

    Example

    European regional marketn Short haul, high frequency market

    nMainly nonstop services of different airlines

    n Elapsed timeand connect typeno relevant choice parameter !

    n Choice parameters are

    n Arrival/departure timing

    n Timing competition

    n Airline competition/correlation

    Nr. Dep. Time Blocktime Airline Stops

    1 06:50 75 2 0

    2 07:45 65 3 0

    3 08:15 70 1 0

    4 09:55 75 2 0

    5 10:00 70 1 0

    6 10:30 65 3 0

    7 14:40 65 3 0

    8 17:15 70 1 0

    9 18:40 65 3 0

    10 20:20 65 3 0

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    Influence of Correlation/Coupling

    n Example: Correlation of departure times:

    competitive coupling

    leading to decrease in marketshare

    n Example: Correlation of operating/marketing airline of schedule alternatives:

    competitive coupling (I want to fly with airlines xyz !)

    synergistic coupling due to better overall service

    ...2

    ,22

    *2

    ,1

    *1

    ++= xxzj

    xi

    xzij

    B

    Determine overall coupling parameter for two alternatives:

    Weights Attributes

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    Results - I

    Extended Logit

    Good correlation

    Peaks and valleys adequately represented

    Standard Logit

    Essential properties of market not represented adequately

    0

    10

    20

    30

    40

    50

    60

    70

    80

    1 2 3 4 5 6 7 8 9 10

    Itinerary

    Passenger(Forecast)

    Legend:

    n Observed bookings

    n Standard Logit forecast

    n Extended Logit forecast

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    May 30th, 2004

    Results II

    Values of Coefficients:

    n Timing Correlation: negative contribution parameter (TC = - 0.976 )

    Significant competition present between trip alternatives

    Itineraries close in departure time compete for the same passengers

    n Airline Correlation: positive contribution parameter ( AC = + 0.102 )

    Synergistic effect outweighs competition

    High marketpresence gives competitive advantage

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    Presentation

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    May 30th, 2004

    Agenda

    Marketshare Models for Travel Demand Forecasting

    Correlations: Red and Blue Busses

    A Practical Example

    Summary and Outlook

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    May 30th, 2004

    Summary + Outlook

    n More sophisticated model leads to higher accuracy of forecasts

    Getting around pitfalls of previous models

    A better understanding of highly competitive O&Ds

    n Suitable for scenario studies

    n Combine speed of Logit with accuracy of Probit

    Fast evaluation

    Also suitable as goal function for optimization

    All requirements for a good model fulfilled