expression of interest (eoi) for routing of map signaling...

EOI No. : MOB-53/Int.Roam-SS7 Signalling/2013/8

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Expression of Interest (EOI) for Routing of MAP Signaling Traffic of BSNL’s

Bilateral Agreements for International Roaming Service. 1. INTRODUCTION

Bharat Sanchar Nigam Limited (BSNL), a fully Government owned company, is currently providing Cellular Mobile service in 20 Licensed Service Areas in India (i.e. across the nation except Delhi & Mumbai Metro City Service Areas) and has a base of around 94.51 Million GSM based 2G / 3G subscribers and 04 Million CDMA subscribers.. BSNL invites proposals from interested eligible companies for Routing of MAP Signaling Traffic of BSNL‟s bilateral agreements for International Roaming Service for its GSM based 2G/3G subscribers. Initially the services are planned for GSM based 2G / 3G subscribers only. However, BSNL reserves the right to extend these services to its other Radio access technology like CDMA, WIMAX, LTE etc based systems in future.

2. OBJECTIVE OF EOI

BSNL invites proposals from interested eligible bidders for routing of SS7 MAP signaling traffic (hereinafter referred to as „signaling traffic‟) relating to the following :

i) Direct Roaming agreements of BSNL with foreign operators. (Both in-roaming as well as for out-roaming traffic).

ii) Any other signaling traffic if desired to be routed by BSNL to foreign operators via Service Provider.

3. PROPOSED CONNECTIVITY WITH THE SERVICE PROVIDER

3.1 Presently, all the signaling traffic for direct international roaming for in-roamers (foreign customers roaming in BSNL‟s network), out-roamers (BSNL customers roaming in foreign destinations) as well as SMS inter-working between customers of BSNL and its foreign partners (with whom it has direct bilateral agreements) for entire BSNL is through West Bengal Circle of BSNL at Kolkata. This may however change in future based on sole discretion of BSNL and without prior intimation to the service provider.

3.2 BSNL uses TEKLEC MAKE STP nodes for its SS7 signaling cloud and supports SIGTRAN. The bandwidth of connectivity will be as per BSNL requirements spelled in the present EOI and the same will be at the cost of the service provider.

3.3 The signalling traffic will be handed-over to / taken-over from the Service Provider at atleast more than one of the following BSNL‟s STP locations in India which are having international gateway functionality:

i) Chennai

ii) Delhi

iii) Ernakulam


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iv) Jalandhar

v) Kolkata

vi) Mumbai

3.4 The signalling traffic from BSNL will be in ITU-T Format. However, the foreign operator having direct roaming agreement with BSNL may be using ITU-T format or ANSI format. The Service Provider will have to arrange for required conversion from ITU-T to ANSI and vice-versa accordingly.

3.5 For the purpose of connectivity, BSNL can provide LSL/ HSL/ SIGTRAN signaling links as per requirement of Service Provider.

3.6 The bandwidth for interconnection of Service Provider shall be such that link occupancy is not more than 30%. An intimation for this in real-time shall be provided by Service Provider.

3.7 The Service Provider will be required to augment, at his own cost, his bandwidth connectivity with BSNL based on the signaling traffic and as may be required by BSNL from time to time.

4. SCOPE OF WORK

The work by the Service Provider shall comprise the following activities, which are indicative but not exhaustive: (i) Service Provider will have to arrange for requisite hardware, software

etc., if required, at its own cost for the signaling traffic at the STP locations mentioned at clause 3.3 above.

(ii) The Service Provider shall support the various protocols over the SCCP signaling as per the ITU-T, ETSI and 3GPP standards including

a. SCCP Class 0 and class 1, with proper load sharing and in-sequence delivery mechanisms.

b. Global Title Translations, on basis of the GTT Digits, NP, NA, TTId, SSN and PC of the SCCP ClgPA and CldPA including modifications of SCCP ClgPA and CldPA

c. TCAP layer d. Mobile Application Part version 1, 2 and 3 messages e. CAMEL Application Part version 2, 3 and 4 messages

(iii). The Service Provider shall support various SMS messaging requirements

required for the operations such as: SMS Aggregation of the inbound International SMS to India and correct delivery with MNP Checks, Anti SPAM Check of the inbound International SMS to India and scrubbing functionality. Similarly, the service provider will carry the outgoing SMS (MO SMS) generated by the BSNL customers to the customers of the foreign partners, with whom BSNL has direct bilateral agreements.

(iv). The Service Provider shall support MNP requirements as stated by Indian telecom guidelines with necessary integrations and connectivity to the MNPOs.


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(v). The Service Provider shall support various ITU-T, ANSI, 3GPP standards required for the International SCCP connectivity.

(vi). The Service Provider shall support various TEC, DoT and TRAI standards required for the Indian ILD SCCP connectivity.

(vii). The Service Provider shall support the various Layer1 interfaces such as including E1 TDM, E1 ATM and FE etc.

(viii). The Service Provider shall support various TDM, ATM and IP based signaling protocols such as MTP2 based LSLs, HSLs, SCTP, M2PA, M3UA and SUA as an integration interface.

(ix). The Service Provider shall support functionality of screening of signaling traffic from International Destinations which are black listed by the Opcode.

(x). The Service Provider shall support functionality of providing detailed SDRs (Signaling Data Records) of the signaling traffic with GTT, Partner Operator, CAP/MAP operation, MSU count details etc.

(xi). The Service Provider shall support reporting and not limiting to the below reports with Hourly, Daily, weekly, monthly, quarterly, Half yearly and Annual time periods.

MAP Statistics SCCP Statistics Operator specific reports Destination Specific reports Origination specific reports Failure Reports In- Roaming reports Out- Roaming reports Data Over Usage reports

(xii) Service Provider shall provide centralized, scalable, secure, reliable and cost-effective solution for routing signalling traffic of BSNL from/ to foreign operators.

(xiii) Service Provider shall establish and test connectivity with BSNL and do necessary configuration for routing of signalling traffic between BSNL and foreign operators and for the entire scope of work mentioned in this EOI including installation, testing, commissioning, integration, acceptance tests, etc. in the shortest possible time frame as required by BSNL.

(xiv) Service Provider shall provide MSU traffic and all other details as may be required by BSNL Message Signal Unit (MSU) traffic shall be provided country-wise and further as foreign operator-wise on monthly basis .

(xv) Service Provider shall be able to provide reports containing different type of messages e.g. Location Update, SMS, etc. country-wise, operator-wise, date-wise and month-wise.

(xvi) Service Provider shall provide timely and periodic reports to BSNL on network-wise traffic, congestion, QoS, etc. BSNL will specify the reports along with their periodicity, which would be provided by Service Provider. BSNL may ask for other reports in the formats as required by BSNL. The same would also be provided by the Service Provider.


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(xvii) Service Provider shall provide 24 x 7 support in English language to BSNL for all the services provided by it. It will, also, provide 24 X 7 support from its NOC (Network Operations Centre). As a part of the bid, the bidder shall provide the contact details of NOC engineers like telephone number, name, email, fax, address etc.

(xviii) For each monitoring event, a threshold and alarm for taking action will be established. As soon as the threshold is crossed, the Service Provider will arrange for immediate rectification with intimation to BSNL.

(xix) In case BSNL reports a fault / concern, the Service Provider will open a trouble ticket and address the same at the earliest. It will also provide facility to BSNL for monitoring of status of the trouble tickets on 24 x 7 basis on-line via Internet on a web-site with password protected access.

(xx) The complete trouble ticket and escalation procedure to take care of complaints and problems during the period of agreement shall be clearly described and submitted to BSNL along with the proposal.

(xxi) Service Provider shall be totally bound and obliged to comply with all the applicable norms and directions issued from time to time by the Regulator (Telecom Regulatory Authority of India) or the Licensor (Department of Telecommunications, Govt. of India) or Govt. of India and any new condition / direction / amendment / stipulation which may be brought in force by the Regulator / Licensor / Govt. of India subsequent to the execution of the contract. All such condition / direction / amendment / stipulation should be deemed to be automatically included in the contract. This also includes facilitation for tracing, and retrieval of CDRs, etc. as may be required by the designated security agencies of Govt. of India from time to time, without any delay.

(xxii) Service Provider will also provide continuous support to BSNL enabling BSNL to comply with the Indian laws, directives, guidelines, etc.

(xxiii) Service Provider shall ensure protection of privacy of communication and ensure that unauthorized interception of messages does not take place.

(xxiv) Service Provider shall maintain all commercial records with regard to the communications exchanged on the network. Such records shall be archived for at least one year for scrutiny by BSNL / Govt. of India for security reasons and may be destroyed thereafter unless directed otherwise by the BSNL / Govt. of India.

(xxv) Service Provider shall extend the latest version(s) of the above services to BSNL without any discrimination with other operators to whom it may be providing similar services. Further, it shall ensure the evolution of the services as per the ITU / GSMA / International guidelines / market scenario.

(xxvi) The Service Provider will pursue and ensure that the signaling traffic routing is changed by the foreign mobile operators and their respective ILDs ( International Long Distance Service Providers) so that the signaling traffic is routed to BSNL via Service Provider. The list of foreign mobile operators in this regard would be intimated by BSNL to the Service Provider. Authorization letter, if required will also be given by BSNL to the Service Provider for the


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same, on request of the Service Provider. The Service Provider is required to complete this activity in respect of 100% of the said operators at the earliest, in consultation with BSNL after successful testing of connectivity between BSNL and the Service Provider .

(xxvii) Whenever BSNL requests the Service Provider to route signaling traffic with additional Operator (s), the same will be successfully arranged by the Service Provider at the earliest and latest within 2 working days. Service provider will also pursue with such foreign mobile operator (s) and their ILD carriers so that they open routing of signaling traffic to BSNL through Service Provider at the earliest.

(xxviii) Any other activity(ies) like configuration changes etc. necessary for the smooth implementation and successful execution of entire scope of work in the EOI.

5. PRESENT STATUS OF AGREEMENTS WITH FOREIGN PARTNERS : -

BSNL has launched it's International Roaming Services from November, 2004. BSNL is also providing GSM based Cellular Mobile service in 20 Licensed Service Areas in India (i.e. across the nation except Delhi and Mumbai Metro City Service Areas) and has a base of around Million subscribers. For more details about BSNL, please log onto www.bsnl.co.in.

Presently, BSNL has launched commercial roaming with foreign networks in countries via direct GSM International Roaming Agreements with them. The list is available at Annexure - I. The said list is progressively growing.

On an average, 130-140 BSNL customers are out-roaming onto foreign partners on daily basis and approximately 2700-3000 international in-roamers are latched to and use services of BSNL network on daily basis. Also, approximately 3800-4000 unique BSNL customers are out-roaming onto foreign partners on monthly basis and approximately 80000-90000 unique international out roamers are using BSNL network services on monthly basis.

On an average over last six months, approximately 535-540 million number of MSU were sent from BSNL network towards its foreign partners in a month and out of this count approximate 3.5-4.0 million number of MSU were meant for ANSI destinations requiring MAP to ANSI conversion and vice versa.

6. ELIGIBILITY CRITERIA

6.1 The bidder shall be a company incorporated, registered under the Indian Companies Act, 1956 or by a competent authority in case of foreign bidder companies.

6.2 The bidder shall be an established Service Provider for carrying signalling traffic with valid and operative ILD license or the bidder, in case of foreign companies, shall have the license to operate international telecom service in one or more foreign countries including provisioning of same type of service of routing of signalling traffic.


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6.3 The bidder company shall have the experience of providing the same service as asked for in this EOI (service of routing of signalling traffic ) to other GSM operators in India or abroad continuously for minimum two years on the last date of submission of its bid against this EOI.

6.4 The bidder must not have been declared bankrupt / insolvent or should not have filed for bankruptcy / insolvency in the past five years or in the process of being declared bankrupt / insolvent before any designated authority in any country.

6.5 The bidders, whose applicable license to provide ILD service in India or to operate international telecom service in one or more foreign countries including provisioning of same type of service of routing of signalling traffic, has been suspended, cancelled or terminated by the Licensing Authority or against whom notices or legal proceedings are pending for cancellation / suspension / termination of its license, shall NOT BE ELIGIBLE to bid for this EOI.

7. DOCUMENTS ESTABLISHING BIDDER’s ELIGIBILITY

The following documents are required to be submitted along with the EOI bid. Non-submission of any documents or submission of incomplete, misleading or false information may render the bidder liable for summary rejection or cancellation of its bid.

7.1 A copy of Certificate of Incorporation from Registrar of Companies or from competent authority in case of foreign companies, signed by the Company Secretary / authorized signatory of the bidder company.

7.2 Copy of Articles of Association and Memorandum of Association.

7.3 Latest audited Annual Report of the Company of year 2011-12 and 2012-13.

7.4 Board resolution in favor of the Authorized Signatory including attestation of the signatures of the Authorized Signatory by the company‟s bankers.

7.5 A copy of valid and operative license to provide ILD service in India along with all other necessary licenses or Copy / list of its license(s). In case of foreign company, copies of documents granting it right to provide international telecom services including provisioning of service of routing of signalling traffic, in the countries it claims to be in operation.

7.6 A declaration by the bidder that the license is valid and operative and has not been suspended, cancelled or terminated by the Licensor and the same includes routing of signaling traffic.

7.7 A declaration by the bidder that the license is valid and operative and that no notices or legal proceedings are pending for cancellation / suspension / termination of the same by the Licensor and the same includes routing of signaling traffic.

7.8 A certificate by authorized signatory of the bidder regarding working experience of the bidder as asked for in the EOI. The complete profile of the company may also be submitted.

7.9 Certificate regarding bidder Company not being bankrupt/ insolvent from statutory Chartered Accountant/ Company Secretary of Bidder Company.

7.10 Experience certificate from at least one of the GSM operators certifying that the bidder has been continuously providing the same type of service, as asked for in


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this EOI, satisfactorily to him from the past two years (two years from the last date of submission of proposal of this EOI).

7.11 List of Directors on the Board of the Company with their address(es), contact telephone numbers, etc

7.12 An undertaking in the format enclosed as Annexure-II

8. AMENDMENT OF EOI DOCUMENTS

8.1 At any time, prior to the date of submission of bids, BSNL may, for any reason, at its own initiative modify EOI document by amendments.

8.2 The amendments shall be notified on BSNL‟s web site, i.e. at “http://www.bsnl.co.in” and these amendments will be binding on all the bidders.

8.3 In order to afford prospective bidders a reasonable time to take the amendment into account in preparing their bids, BSNL, at its discretion, may extend the deadline for the submission of bids suitably.

9. PERIOD OF VALIDITY OF BIDS

Bid shall remain valid for 150 days from the date of opening of bids prescribed by the BSNL pursuant to clause 21. A bid valid for a shorter period shall be rejected.

10. PERIOD OF CONTRACT

The agreement with the selected bidder (Service Provider) shall be valid for 2 years unless terminated earlier as per the terms and conditions of the agreement with the Service Provider. The agreement could be extended beyond two years on mutually agreed basis. 11. PERFORMANCE BANK GUARANTEES: 11.1 The successful Firm shall provide within 14 days from the APO date, a performance Bank Guarantee for an amount equivalent to 15% of PO value. 11.2 PBG (s) will be valid for 36 months. PBG (s) will be in the format as per Annexure-III. 11.3 If the Firms desires, Demand Draft (DD) for the full amount can also be paid in

place of PBG, as Security Deposit (SD). However, it is clarified that SD carries no interest.

11.4 If the Firms desires, the full amount can also be transfer to BSNL Account through RTGS or NEFT in place of PBG, as Security Deposit (SD). However, it is clarified that SD carries no interest. Details of E-payment for BSNL are as under:-

Beneficiary Name: A.O. (Cash), Bharat Sanchar Nigam Ltd. Name of Bank : Punjab National Bank Bank Branch : ECE House, K.G.Marg, New Delhi 110001 IFSC Code: PUNB0112000 Bank A/c No : 1120002102306372 MICR Code : 110024043


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12. TIME PERIOD TO ESTABLISH THE SERVICES 12.1 The successful Firm, shall rendering the service to BSNL within ten weeks

from the date of Purchase Order (PO). This shall include time for acceptance testing by BSNL. However in case the successful Firm is the same as existing one, then services will start from the time of award of work.

12.2 The successful bidder will propose the test schedule within one week of issue of P.O. for testing of functional requirements of the services. This test schedules shall be examined by BSNL and finalized within 1 weeks of receipt of the same to make it as a reference document for testing.

12.3 The successful bidder will arrange to provide the necessary tools and support for carrying out above tests. The system should be offered for functional tests not later than 4 weeks prior to date of service commissioning agreed as per 12.1 above.

13. PENALTY 13.1 Failure to commission the system within the stipulated period of ten weeks from

the date of firm PO, shall result in imposition of penalty as in the subsequent Para.

13.2 Liquidated Damage- Failure to commence operation within stipulated period of ten weeks from the date of issuance of Purchase order will result in imposition of penalty of amount equivalent to 0.5 % of the PO value per week of delay for a period of first ten weeks and there after, a penalty of amount equivalent to 0.7 % of the PO value per week for further delay for next ten weeks. Delay beyond 20 weeks may attract forfeiture of the SD/ PBG and further actions like blacklisting etc. at the discretion of BSNL.

13.3 In the event, that Quality of Service provided by the Service Provider falls below the quality standard as stipulated in this EOI (against point 7 of clause 22.1(i) of the EOI) based on a monthly calculation period, a penalty of 2% of the affected monthly bill (monthly invoice of the Service Provider) will be imposed on the service provider for every instance of reported non compliance.

13.4 In case, the availability of signaling link falls below 99.5% and uptill 99.0% in a month, a flat 12% of the affected monthly bill (monthly invoice of the Service Provider) will be imposed on the service provider. In the event of the availability of signaling link falls below 99.0% in a month, a flat 25% of the affected monthly bill (monthly invoice of the Service Provider) will be imposed on the service provider This penalty will be in addition to the penalties, if any, imposed on account of clause 13.3 above.

13.5 In case of persistent deficiency in Quality of Service over three months, BSNL may terminate the agreement with the Service Provider without any liability or compensation.

14. INDEMNIFICATION

The successful bidder will be required to sign contract with BSNL, which would, inter-alia, include the following: -


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Service Provider agrees to protect, defend, indemnify and hold harmless BSNL and its employees, officers, directors, agents or representatives from and against any and all liabilities, damages, fines, penalties and costs (including legal costs and disbursements) arising from or relating to: a) Any breach of any statute, regulation, direction, orders or standards from any governmental body, agency, telecommunications operator or regulator applicable to such party; b) Any breach of the terms and conditions in this agreement by the Service provider; c) Any claim of any infringement of any intellectual property right or any other right of any third party or of law by the Service provider; d) Any claim made by any third party arising out of the use of the services and arising in connection with interruptions or degradations of service to BSNL‟s customers caused solely by the Service Provider. e) The Service provider will comply with all the laws, directives, guidelines etc. of the land where Service provider is located and shall be fully responsible for the same. The service provider will indemnify BSNL for any liability arising out of non compliance of the same. This clause shall survive the termination or expiry of the contract.

15. Dispute Resolution / Arbitration :-

The successful bidder will be required to sign contract with BSNL, which would, inter-alia, include the following: -

(a) The contract and any matter relating to the same shall be governed by and construed in accordance with Indian Law.

(b) In the event of any question, dispute or difference arising under this agreement or in connection there-with (except as to the matters, the decision to which is specifically provided under this agreement), the same shall be referred to the sole arbitration of the CMD, BSNL, New Delhi or in case his designation is changed or his office is abolished, then in such cases to the sole arbitration of the officer for the time being entrusted (whether in addition to his own duties or otherwise) with the functions of the CMD, BSNL or by whatever designation such an officer may be called (hereinafter referred to as the said officer), and if the CMD, BSNL or the said officer is unable or unwilling to act as such, then to the sole arbitration of some other person appointed by the CMD, BSNL or the said officer. The agreement to appoint an arbitrator will be in accordance with the Arbitration and Conciliation Act 1996.

There will be no objection to any such appointment on the ground that the arbitrator is a BSNL Servant or that he has to deal with the matter to which the agreement relates or that in the course of his duties as a BSNL servant he has expressed his views on all or any of the matters in dispute. The award of the arbitrator shall be final and binding on both the parties to the agreement. In the event of such an arbitrator to whom the matter is originally referred, being transferred or vacating his office or being unable to act for any reason whatsoever, the CMD, BSNL or the said officer shall appoint another person to act as an


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arbitrator in accordance with terms of the agreement and the person so appointed shall be entitled to proceed from the stage at which it was left out by his predecessors.

(c) The arbitrator may from time to time with the consent of both the parties enlarge the time frame for making and publishing the award. Subject to the aforesaid, Arbitration and Conciliation Act, 1996 and the rules made there under, any modification thereof for the time being in force shall be deemed to apply to the arbitration proceeding under this clause.

(d) The venue of the arbitration proceeding shall be the office of the CMD, BSNL, New Delhi or such other places as the arbitrator may decide.

16. TERMINATION

16.1 The BSNL reserves the right, without prejudice to any other remedy for breach of contract, by written notice of 30 days for default, sent to the service provider; terminate this contract in whole or in part without any liability.

16.1.1 If the service provider fails to manage the services as per contract or fails to perform any obligation(s) under the Contract or is penalized repeatedly for more then three instances in a set of three consecutive months

16.1.2 If the Company, in either of the above circumstances, does not remedy his failure within a period of 7 days (or such longer period as the BSNL may authorize in writing) after receipt of the default notice from the BSNL.

16.1.3 If the Company becomes bankrupt or otherwise insolvent as declared by the competent court provided that such termination will not prejudice or affect any right of action or remedy, which has accrued or will accrue thereafter to the BSNL.

16.1.4 If the company fails to maintain a reasonable performance on over a reasonable period of time (3 months) then BSNL reserves the right to terminate its contract with the firm

16.2 BSNL reserves the right to discontinue the contract any time in future depending upon its network conditions or market scenario or directive from the regulator/ licensor or due to change in its own licensing conditions or upon directions from the competent Government authorities.

16.3 In case of termination of contract the service provider shall be required to continue providing services for a suitable period of time (defined below) and shall extend all support for smooth transitioning of services through a different operator.

In case of contract terminating at the end of contract period, this time limit shall be 3 months. In case of early termination this limit shall be 6 months.

16.4 In the event of service provider not providing the services for the stipulated period, BSNL reserves the right to hire services from a new service provider at the risk and cost of the bidder. In doing so, BSNL shall be able to recover the difference of amounts being paid to this service provider and the ones paid to the bidder for similar services without prejudicing its right to take any other action as contained in the EOI.

17. FORCE MAJEURE

If, at any time, during the continuance of contract, the performance in whole or in part by either party of any obligation under the contract is prevented or delayed


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by reasons of any war or hostility, acts of the public enemy, civil commotion, sabotage, fires, floods, explosions, epidemics, quarantine restrictions, strikes, lockouts or act of God (hereinafter referred to as events) provided notice of happenings of any such eventuality is given by either party to the other as early as possible but not later than 21 days from the date of occurrence thereof, neither party shall by reason of such event be entitled to terminate the contract nor shall either party have any claim for damages against other in respect of such non-performance or delay in performance, and deliveries under the contract shall be resumed as soon as practicable after such an event come to an end or cease to exist, and the decision of BSNL as to whether the deliveries have been so resumed or not shall be final and conclusive. Further that if the performance in whole or part of any obligation under contract is prevented or delayed by reasons of any such event for a period exceeding 45 days, the parties may jointly decide the course of action (including full/ partial termination of contract) to be taken.

18. SET OFF

Any sum of money due and payable to the Service Provider (including security deposit refundable to him) under this contract may be appropriated by BSNL or any other person(s) contracting through the BSNL and set off the same against any claim of BSNL or such other person or person(s) for payment of a sum of money arising out of this contract or under any other contract made by the Service Provider with BSNL or such other person(s) contracting through the BSNL.

19. LIMITATION OF LIABILITY

Notwithstanding any other provision of this EOI, neither Party shall be liable to the other for any indirect, consequential, special, incidental or punitive damages, or for any lost profits of any kind or nature whatsoever, foreseeable or not, arising from its performance of its obligations under the EOI, whether from negligence or otherwise.

20. PAYMENT

20.1 No payment will be made to Service Provider during testing etc.

20.2 The service should be as per the quality of service in the EOI document. Any deficiency in service would render the Service Provider liable for penalty as per the terms and conditions of EOI document.

20.3 For Indian bidder payment will be done by BSNL in INR only while for foreign bidder payment will be done in US$. Conversion rate from INR to US$ for the said payment will be as per the rate of the bank (bank through which BSNL decides to make payment) on the date of payment. Conversion will be for the net payable amount in INR less the bank charges (bank charges for the said payment in US $). Thus, Bank charges will be to the account of the Service Provider.

20.4 The payment of the charges will be done on the monthly basis in arrears. All the payments will be done in accordance with clause 20.5 to 20.14 below.

20.5 Bills shall be submitted by the Service Provider alongwith all supporting documents as needed by BSNL within 10 working days from the end of each month and BSNL will pay the bills within 30 working days from the date on which bills have been submitted, after deduction of taxes, service outage credits, if any.


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20.6 Any objection by BSNL regarding bill(s) will be raised in writing within 30(days) days of receipt of bills. However, the undisputed amount will be paid within 45 working days from the receipt of bill(s).

20.7 In case of any excess payment by BSNL to the Service Provider against any Order or for any other reason, the excess amount paid will be adjusted against any sum of money due and payable to the Service Provider for Order(s). When no such amount is due, the amount may be adjusted from the bank guarantee(s), if the Service Provider does not pay the amount due in cash on demand by BSNL.

20.8 Any withholding tax or income tax as per the Government of India orders/ rules/ regulations stipulated from time to time shall be deducted from the sum payable to Service Provider before making the payment of charges.

20.9 Service Tax, if any, due as per Govt. of India's Orders/ Rules/ Acts from time to time shall be paid by BSNL in addition to the prices finalized for the services. In case of Indian Service Provider who are residing in India or who have an office in India, service Tax, if any, may be claimed and shown separately in the Bill/Invoice. The Service Provider has to raise Cenvatable Invoice for Service Tax charged. In case of foreign bidder company who are not residing in India or who do not have an office in India, service tax, if any, due as per Govt. of India's Orders/Rules/Acts will be borne and paid by BSNL directly to the Government of India.

20.10 In case of written objection by BSNL, the parties will make all reasonable efforts to settle the bill dispute promptly. The Parties shall exchange all necessary information and carry out any inspection of their accounts which may appear reasonably necessary, and request performance of all necessary technical tests where applicable to settle said dispute without delay. Upon settlement of a dispute, the Parties shall carry out, if necessary, the corresponding adjustment of their accounts. In case, objection is not sustained, BSNL will pay such bill promptly.

20.11 All payments will be made by BSNL by Advice Transfer/Telegraphic Transfer (TT)/

Account payee cheque or bank draft as per the advice of the Service Provider and upon furnishing relevant particulars in the Bills/Invoices.

20.12 All expenses arising from payment of the dues to the Service Provider such as bank charges/ commission, clearance fees etc. will be to the account of the Service Provider.

20.13 The registered address and banking details of BSNL shall be provided to the Service Provider separately.

20.14 Service Provider may modify its address or banking information by sending a written notice to BSNL.

21. SUBMISSION OF PROPOSALS The proposal from the companies would consist of two parts namely Technical Proposal and Financial Proposal. Companies are required to submit their Technical Proposal and Financial Proposal in two separate sealed covers. The following should be clearly mentioned on each of the said two sealed covers: -


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(i) Name of the Company (ii) Response to the Expression of Interest for Routing of MAP Signaling Traffic of

BSNL‟s bilateral agreements for International Roaming Service.

(iii) Type of Proposal (i.e. Technical or Financial ) Both these sealed covers should then be put inside another sealed cover with the following mentioned on this sealed cover:-

(i) Name of the Company (iv) Response to the Expression of Interest for Routing of MAP Signaling Traffic of

BSNL‟s bilateral agreements for International Roaming Service. Each page of the proposals (both Technical as well as Financial) must be duly signed and stamped by the authorized signatory. Each page of the proposals should be duly numbered and total number of pages in the proposal should be clearly mentioned in Technical as well as Financial proposal. The authorized signatory for submission of both Technical and Financial bids will be only one person. In case any paper which is a photocopy and submitted as part of the proposal then the copy of the same has to be certified by the Company's CS/ CA. All documents have to be submitted in English Language. In case, if copy of any original document has been asked for in this EOI which is in a language other than English, then the same should be submitted along with its English translation. The English translation should be duly authenticated and signed by the authorized signatory.

The proposals from the interested eligible companies shall be accepted at the following address up to 14.30 Hrs (Indian Standard Time) on 07.08.2013 The proposal should be addressed to :-

AGM (VAS-Tech) O/o GM (VAS-CM) BHARAT SANCHAR NIGAM LIMITED (CORPORATE OFFICE) 113, Bharat Sanchar Bhawan Harish Chandra Mathur Lane Janpath, New Delhi -110001

22. PROPOSAL SHOULD CONTAIN THE FOLLOWING All documents have to be in English Language. In case any original document is in Non English language then the same has to be translated in English, duly authenticated and submitted along with this BID. In such case copy of original has also be submitted. (i) Technical Proposal should contain the following in the same serial order :-

a) Following format duly filled in :-


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S. No. Particulars Details

1. Company Name & Address

2. Country base/Head Quarter

3. Do you have a local representative in India?

4. Since when you have been providing the said service continuously to the GSM Operators? – Specify date

5. No. of GSM operators to whom you are presently providing the said service

6. How many POPs do you have? Please provide the location details also.

7. Please describe your QoS a) Availability b) MTTR c) Probability of lost message d) Probability of undetected corrupted message

8. Time frame for implementing the project showing breakup of activities involved.

9. Proposed network architecture for the said service.

10. Details of configuration required to be done at BSNL end should be clearly mentioned.

11. All assumptions and details regarding dimensioning of the solution should be provided as part of the proposal.

b) Copy of the Articles of Association & Memorandum of Association of the

Company

c) Latest audited Annual Report of the Company

d) List of Directors on the Board of the Company with their address(es), contact telephone numbers, etc


15

e) Board‟s resolution in favor of authorized signatory

f) Attestation of the signatures of the authorized signatory by the Company‟s bankers.

g) Experience certificate from at least one of the GSM operators certifying that the

Service Provider has been continuously providing satisfactory services for delivery of International SMS as asked for in this EOI, to him from the past two year ( two year from the last date of submission of proposal of this EOI ).

h) Parawise compliance to the scope of work mentioned in this EOI in the following

format :-

S.N. Sl. No. of Scope of Work mentioned in this EOI.

Complied / not complied

i) Information as asked for in Annexure – I duly filled in. j) List of GSM networks to which the service provider has been providing

the said service ( Service as mentioned in this EOI ) in the following format :-

Sl. No.

Name of operator

Name of country

Date since when the said service is being commercially provided to the operator.

Connectivity Details

k) List and details of additional service(s) that can be provided exploiting the above planned architecture.

l) An undertaking in the format enclosed as Annexure – II regarding eligibility

and to abide by all the terms and conditions stated in this EOI.

(ii) Financial proposal :-

No set up / testing charges will be paid by BSNL to the service provider. The financial proposal containing the quotes should be submitted in a separate

sealed cover, clearly marked as “Financial Proposal”, failing which BSNL reserves the right to cancel the bid / proposal.

The financial quotation has to be submitted in the following format:

Fixed monthly Charge for Routing of MAP Signaling Traffic of BSNL‟s bilateral agreements for International Roaming Service in INR (Indian National Rupee)


16

The quotes by the bidder shall be based on total signaling requirements emerging out of routing of MAP Signaling Traffic of BSNL‟s bilateral agreements for International Roaming Service and irrespective of destination.

The work includes handling of both originating signaling traffic from BSNL as well as terminating traffic into BSNL. i.e. outgoing as well as incoming MSU. Except the quoted rate at para above, no additional charges of any kind shall be paid by BSNL for routing of MAP Signaling Traffic of BSNL‟s bilateral agreements for International Roaming Service and includes conversion from ITU to ANSI and vice versa.

Note :- Various activities have been stated in the scope of work, This does not mean that the same is not required to be carried out mandatorily by the service provider. The service provider is required to successfully and timely execute all activities stated in this document. As such bidder is required to quote its prices for the above accordingly. The quoted prices shall be inclusive of cost of all the items / works.

The bidder will have to quote total composite price inclusive of all charges / levies and taxes but excluding Service Tax, if any, payable to Government of India.

All prices by bidder have to be quoted in INR only.

In case of foreign bidder company, all statutory levies as per the law of the land of the service provider shall be borne by the bidder, and the quotation should be inclusive of such levies.

In case of Indian bidder, the quotation should separately mention the type of Tax and its value contained in its composite rate. The composite rate shall be used for evaluation.

In case of foreign bidder, all statutory levies as per applicable Indian Laws (except Income Tax) shall be borne by BSNL, and accordingly the same shall be loaded for the purpose of comparison and evaluation. CENVAT-able taxes and duties shall however not be considered for evaluation and comparison. Income Tax, if applicable and deductable at source shall be accordingly deducted. However, the same (i.e. Income Tax) shall not be considered for evaluation and comparison.

In case of Indian bidder, the quotation should separately mention all types of taxes and duties applicable and their rates and value. The evaluation and comparison of responsive bids shall be done on the basis of net cost to BSNL on the prices offered inclusive of taxes and duties (but excluding CENVAT-able taxes and duties). Further, Income Tax if applicable and deductable at source shall be accordingly deducted at the time of payment. However, the same shall not be considered for evaluation / comparison.

23. EVALUATION OF THE PROPOSALS

(a) The evaluation of the proposals will be in three stages:

I. Initially screening on the basis of the eligibility criteria


17

II. Evaluation of the proposals from the eligible companies on the basis of the technical requirements / QoS offered / experience.

III. Evaluation of the proposals from the eligible companies on the basis of

the financial parameters.

(b) If a company provides/submits incomplete/ misleading/ ambiguous information on any of the factor(s), it shall be awarded lowest possible score against that factor for the evaluation purpose.

(c) Any factor used in evaluation will have a maximum score of ten points. The

overall evaluation score will be the total of the scores in the context of the technical evaluation and the financial evaluation. However the technical and financial evaluation will have a weightage of 25% and 75% respectively.

(d) The agreement with the successful bidder will be signed on non exclusive

basis. Draft of the Agreement Document shall be based on the conditions stipulated herein, and shall be in accordance with BSNL policy on the subject. BSNL reserves the right to sign agreement with one or more service providers (applicants).

(e) BSNL has commercial International roaming with 363 foreign operators. The

list of foreign operators with whom BSNL has international roaming is increasing progressively.

(f) BSNL reserves the right to sign agreement with finally short-listed companies

for an initial term of two years, which could later be extended on mutually agreed basis.

24. PLACEMENT OF ORDER

BSNL shall consider placement of orders for the service only on that eligible bidder whose offers have been found technically, commercially and financially acceptable

25. ISSUE OF ADVANCE PURCHASE ORDER

25.1 The issue of an Advance Purchase Order shall constitute the intention of BSNL to enter into contract with the bidder.

25.2 The bidder shall within 14 days of issue of advance purchase order, give his acceptance along with performance security in conformity with Annexure – III provided with the EOI document.

25.3 The agreement will be signed on non exclusive basis. BSNL reserves the right to sign agreement with finally short-listed companies for an initial term of two years, which could later be extended on mutually agreed basis.

25.4 BSNL reserves the right to discontinue the commercial provisioning of the services any time in future, depending upon its network conditions or directives from the regulator / licensor or due to change in its own license conditions or upon directions from the competent Government authorities.


18

26. SIGNING OF CONTRACT

The issue of Purchase order shall constitute the award of contract on the bidder.

27. GENERAL CONDITIONS

(i) There is no commitment of minimum signalling traffic by BSNL.

(ii) BSNL reserves the right to route the said traffic through any other service provider as well, at sole discretion of BSNL.

(iii) The Service Provider will have to route signalling traffic to all the foreign operators as decided by BSNL.

(iv) The signalling traffic to foreign operators in foreign destinations, with which the Service Provider has direct connectivity, shall be handed over directly by Service Provider. For other destinations also, it shall be the responsibility of the Service Provider to hand-over the signalling traffic to the destination foreign operator. The Quality of Service commitment shall remain same in both the cases.

(v) BSNL reserves the right to accept or reject any proposal or to annul the EOI process and reject all proposals, at any time prior to finalization of the service provider(s) without assigning any reason whatsoever and without thereby assigning any liability to the affected EOI participant on the ground of BSNL's action(s).

(vi) BSNL reserves the right to blacklist a participant for a suitable period (as

deemed fit by BSNL) in case it fails to honour its proposal in totality.

(vii) Any effort by a company to influence the proposal comparison/evaluation/ work award decision by way of overt/covert canvassing shall result in non consideration / rejection of its proposal.

(viii) The finally selected service provider, with whom BSNL signs the

agreement, will be required to intimate BSNL as and when any new operator is connected to their platform.

***********************************************************************


19

Annexure – I

List of BSNL’s Roaming Agreements

List of operators with whom International Roaming has been commercially launched through direct agreements of BSNL ( Status as on 31.05.2013 )

Country Sl No.

Operator Sl. No.

PLMN Codes Country Operator

1

1 AFGAR

Afghanistan

MTN I.e. Areeba

2 AFGAW AWCC

3 AFGEA Etisalat

4 AFGTD TDCA

2

5 ALBEM

Albania

Eagle Mobile

6 ALBAM AMC

7 ALBVF Vodafone

8 ALBM4 PLUS communication

3 9 DZAOT Algeria Djezzy,Orascom

4 10 AGOUT Angola Unitel

5 11 ARM01

Armenia Armentel

12 ARM05 Vivacell-MTS

6

13 ARGCM

Argentina

AMX(CLARO)

14 ARGTP Telecom Personal

15 ARGTM Telefonica Movils

7 16 AUSTA

Australia Telstra

17 AUSOP Optus

8

18 AUTHU

Austria

Hutchison 3G

19 AUTCA Orange(One Gmbh)

9

20 AZEAC

Azerbaijan

Azercell

21 AZEAF Azerfon

22 AZEBC Backcell

10 23 BHSBH Bahamas BTC

11

24 BHRBT

Bahrain

Batelco

25 BHRMV MTC,Zain

26 BHRST VIVA

12

27 BGDAK

Bangladesh

AKTEL, Axiata

28 BGDBL Banglalink,Orascom

29 BGDGP Grameenphone

30 BGDTT Teletalk

31 BGDWT WARID,Airtel

13

32 BLR02

Belarus

MTS

33 BLRMD Velcom

34 BLRBT BTN

14 35 BELKO

Belgium Base/KPN Orange

36 BELTB Belgacom,Proximus


20

37 BELMO Mobistar

15 38 BLZ67 Belize Belize Telemedia

16

39 BENGM

Benin

Glomobile

40 BENSP Spacetel(MTN)

41 BEN02 Etisalat

17 42 BMUNI Bermuda M3 Wireless

18 43 BTNTC

Bhutan Tashicell

44 BTNBM B-Mobile

19

45

BRAV1

Brazil

VIVO-SA BRAV2

BRAV3

46

BRARN

TIM BRASP

BRACS

20 47 BRNBR Brunei B-Mobile

21 48 BOLTE Bolivia Telecel_TIGO

22 49 BIHMS

Bosnia M-Tel

50 BIHPT BH Telecom

23 51 BWABC Botswana beMOBILE

24 52 BGRVA

Bulgaria BTC I.e.Vivacom

53 BGR01 Mobiltel

25 54 BDIET

Burundi Econet Wireless

55 BDI02 Africell

26 56 BFACT

Burkina Faso Airtel (formerly Celtel)

57 BFAON Onatel

27

58 CANGW

Canada

WIND Mobile

59 CANBM Bell Mobility

60 CANRW

Rogers Wireless, Rogers Communications

CANMC FIDO Solutions

61 CANTS Telus

28 62 CPVCV Cape Verde CV Movel

29 63 CAF55 Central African Atlantique Telecom

30

64 KHML1

Cambodia

Latelz_Smart Mobile

65 KHMSH Mfone,Camshin I.e.Shinawatra,

66 KHMCC Cadcomms

67 KHMSM Casacom,TMIC,Hello Axiata

68 KHMVT Metfone,Cambodia---network extension of Viettel,Vietnam

31 69 TCDML

Chad Millicom

70 TCDCT Airtel

32 71 CHLSM

Chile Claro

72 CHLMV Entel-PCS

33 73 CHNCM

China China Mobile

CHNCT China Mobile


21

CHNTD China Mobile

74 CHNCU China Unicom

34 75 COLCO Colombia TIGO,Colombia Movil

35

76 CODVC Democrative

Republic of Congo Vodacom

77 CODOR Democrative

Republic of Congo Congo China Telecom

78 COGWC Congo Warid

36 79 CRICL

Costa Rica Claro

80 CRICR ICE

37 81 CUB01 Cuba Cubacel,C-Com

38 82 ANTCT

Curacao Digicel

39 83 Bonaire

40 84 CYPSC Cyprus Areeba,MTN

41 85 CZERM

Czech. Rep. T- Mobile (Radio Mobil)

86 CZEET Telefonica O2

42 87 DNKTD

Denmark TDC

88 DNKHU Hi3G Access

43 89 DOMCL

Dominicana Claro

90 DOMAC Trilogy

44 91 ARETC

Dubai (UAE) Etisalat

92 AREDU DU

45 93 ECUOT

Ecuador OTECEL

94 ECUPG Conecel ( Claro)

46

95 EGYEM

Egypt

Etisalat

96 EGYMS Vodafone

97 EGYAR Mobinil

47 98 SLVTP

El Salvador Claro

99 SLVDC Digicel

48 100 GNQHT Equatorial Guinea HITs

49 101 ESTRE Estonia Elisa

50 102 ETH01 Ethiopia ETC

51 103 FJIDP Fiji Digicel

52

104 FINTA

FINLAND

DNA FIN2G

105 FINAM Alands Telekommunikation Ab

106 FINES

Elisa FINRL

53

107 FRAF1

France

Orange

108 FRAF2 SFR

109 FRAF3 Bouygues telecom

54 110 REU02 Re-Union

Island(France) Orange

55 111 GMBQC

Gambia Qcell

112 GMBAC Africell

56 113 GAB55

Gabon Atlantique Telecom

114 GABCT Celtel,Zain,Airtel


22

57

115 DEUD1

Germany

Telekom Deutschland GmbH ( formerly T-Mobile )

116 DEUE1 E-Plus

117 DEUE2 O2,Telefonica Germany GMBH & Co.

OHG DEUO2

58 118 GEOGC Georgia Geocell

59

119 GHAMT

Ghana

Millicom,Tigo

120 GHAGT One-Touch,Vodafone

121 GHAZN Zain,Airtel

60 122 GRCSH

Greece Wind Hellas

123 GRCCO Cosmote

61 124 GTMSC GUATEMALA SERCOM-CLARO

62 125 GUMHT GUAM DoCoMo pacific

63

GINCL/GIN07

Guinea Rep.

Cellcom

126 GINGS Orange

127 GINAG Areeba

64 128 GNBSB Guinea Bissau MTN

65

129 GUYUM

Guyana

Digicel

130 GUYGT Guyana Telephone and Telegraph

Co. Ltd.

66

131 HKGTC

Hong Kong

CSL

132 HKGHT Hutchison Telecom-2G

133 HKGH3 Hutchison-3G

134 HKGM3 PCCW-3G,HKT

HKGMC PCCW-2G,HKT

135 HKGNW (CSL Ltd.)New World PCS

136 HKGSM Smartone

67 137 HNDME

Honduras Claro

138 HNDDC Digicel

68 139 HUNVR Hungary Vodafone

69

140 ISLPS

Iceland

Simmi hf

141 ISLTL TAL Ltd. (Vodafone)

142 ISLNO Nova

143 ISLVW Viking Wireless (IMC)

70

144 IDN89

Indonesia

Hutchison CP tele.

145 IDNLT PT. Axis Telekom Indonesia

146 IDNIM Indosat

IDNSL Indosat

147 IDNTS Telkomsel

71 148 IRN11 Iran M C I

72

149 IRQOR/IRQAT

Iraq

Orascom Telecom,Zain (OTI)

IRQAT

150 IRQAC Asiacell

151 IRQKK Korek Telecom

73 152 CIV55 Ivory Cost Atlantique Cellulaire


23

153 CIVCM Comium

74

154 IRLME

Ireland

Meteor

155 IRLDF Telefonica O2

156 IRLH3 Hutchison 3G

75

157 ISR01

Israel

Partner Communications-Orange

158 ISRPL Pelephone

159 ISRCL Cellcom

76

160 ITAOM

Italy

Vodafone Omnitel

161 ITAWI Wind

162 ITAH3 HI-3G

163 ITAGT NE-Telecom italia SPA

164 ITASI Telelcom Italy,TIM

77

165 JPNKD

Japan

KDDI

166 JPNJP Soft bank

167 JPNEM E-Mobile

168 JPNDO NTT DoCoMo

78 169

JAMDC

Jamaica

Digicel 79 170 Anguilla

80 171

Aruba 172 ABWSE Setar

81 173

JAMDC

Antigua

Digicel

82 174 Barbados

83 175 Bermuda

84 176 Cayman Island

85 177 Dominica

86 178 Grenada

87 179 Haiti

88 180 Samora

89 181 St.Vincent and

Grenadines

90 182 St.Lucia

91 183 St.Kitts & Nevis

92 184 Turks & Caicos

93 185

British Virgin 186 VGBCC CCT

94 187 GBRJT

Jersey Jersey Telecom

188 GBRAJ Jersey Airtel Ltd

95 189 JORFL Jordon Fastlink I.e. JMTS I.e Zain

96 190 KAZ77

Kazakhstan MTS (formerly Tele2_NEO)

191 KAZKZ K'Cell

97 192 KENSA

Kenya Safaricom Limited

193 KENEC Essar Telecom

98 194 KORSK

Korea S K Telecom

195 KORKF KTF, KT Corporation

99

196 KWTNM

Kuwait

Wataniya

197 KWTMT MTC,Zain

198 KWTKT KTC,Viva

100 199 KGZ01

Kyrgyz Republic Sky mobile

200 KGZNT NUR Telecom LLC


24

101 201 LVABT

Latvia Sia Bite

202 LVALM LMT

102 203 LAOLA Laos Star Telecom--Network Extension of

Viettel,Vietnam

103 204 LBR07 Liberia Cellcom

104 205 LIEVE Liechtenstein Orange

105 206 LTUMT

Lithuania UAB Bite Lietuva

207 LTUOM Omnitel

106

208 LUXPT

Luxembourg

P & T

209 LUXVM VOXMOBILE,Orange

210 LUXTG Tango

107

211 MACHT

Macau

Hutchison

212 MACCT CTM

213 HKGSM SmarTone--network extension of SmarTone Vodafone,HongKong

108 214 MDGTM Madagascar Telma mobile

109 215 MWICP Malawi Telekom Networks Malawi

110

216 MYSBC

Malaysia

Maxis

217 MYSMI U-Mobile

218 MYSMT DiGi Telecom

219 MYSCC Celcom Axiata Berhad

111 220 MDV01

Maldives Dhiraagu

221 MDVWM WATANIYA TELECOM

112 222 MLTGO Malta Go Mobile

113

223 MUSEM

Mauritius

Emtel

224 MUSCP Cellplus,Orange

225 MUSMT MTML

114 226 MEXMS

Mexico TEMM, Telefonica

227 MEXIU Iusacell

115 228 MCOM1 Monaco Monaco Telecom,Vala

116 229 MNGMC

Mongolia Mobicom

230 MNGMN Unitel

117 231 MNEMT

Montenegro MTEL

232 YUGPM Telenor Ltd.,Promonte

118

233 MOZVC

Mozambique

Vodacom

234 MOZ01 MCEL

235 MOZVT Movitel

119 236 NAM03 Namibia Powercom(Cellone),Leo

120 237 NPLNM

Nepal NTC

238 NPLM2 SNPL,NCELL

121

239 NLDPT

Netherland

KPN

240 NLDTM Telfort

241 NLDLT Vodafone

122 242 NERTL Niger Atlantique Telecom,Move

123

243 NZLTM

NewZealand

Telecom

244 NZLNH NZ Communications,Two degrees

Mobile Ltd.

124 245 NICEN Nicaragua Enitel(Claro)


25

NICSC Enitel(Claro)

125 246 NGA55

Nigeria EMTS

247 NGAGM Glo Mobile

126 248 NORNC

Norway Netcom,Telia Sonera

249 NORNN Tele2 ( formerly Network)

127 250 OMNGT

Oman Omanmobile

251 OMNNT Nawras

128 252 PSEJE

Palestine JAWWAL

253 PSEWM Wataniya Mobile

129 254 PNGDP

Papua-New Guinea Digicel

255 PNGPM Telikom PNG Ltd, BeMobile

130 256 PANCW

Panama Cable & Wireless

257 PANDC Digicel

131 258 PRYHT Paraguay Claro I.e. AMX

132 259 PHLDG

Philippines Digitel

260 PHLSR Smart Communications

133 261 POLP4

Poland P4

262 POL02 ERA-Polska

134 263 PRTTM Portugal TMN

135 264 PRICL Puerto Rico CLARO

136 265 QATQT Qatar Q-Tel

137

266 RUSBD

Russia

KB Impuls,Vimpelcom

267 RUS01 MTS

268 RUSNW MegaFon

269 RUSKH BaykalwestCom

138 270 RWAMN

Rwanda MTN

271 RWATG TIGO

139

272 SAUET

Saudi Arabia

ETIHAD ETISALAT,Mobily

273 SAUAJ STC

274 SAUZN MTC(Zain)

140 275 SMOSM San Marino SMT

141 276 YUGMT

Serbia Telenor

277 YUGTS Telekom-Srbija

142 278 SENAZ

Senegal Sonatel_Orange

279 SENSG SENTEL

143 280 SYCAT

Seychells Telecom_Airtel

281 SYCCW Cable & Wireless

144 282 SLECM

Sierra Leone Comium

283 SLEAC Africell

145

284 SGPM1

Singapore

Mobile One,M1

285 SGPSH StarHub

286 SGPST Singtel Mobile-SGPST- 900

146 287 SVKO2

Slovak Republic Telefonica O2

288 SVKET Slovak Telekom(T-Mobile)

147 289 SVNVG Slovenia Tus Mobil

148

290 ZAFMN

South Africa

MTN

291 ZAFVC Vodacom

292 ZAFCC Cell-C

149 293 ESPTE Spain Telefonica Movils(TME)


26

ESPT2 Telefonica Movils(TME)

294 ESPXF XFERA

295 ESPRT Orange

296 ESPAT

Vodafone ESPVV

150

297 LKADG

Sri Lanka

Dialog Axiata PLC

298 LKACT Etisalat Lanka (Pvt) Limited.

299 LKAHT Hutchison

300 LKA71 Mobitel

301 LKAAT Bharti Airtel Lanka Pvt Ltd

151

302 SDNBT

Sudan

MTN Sudan

303 SUDMO Mobitel,Zain

304 SDNVC Vivacell

152 305 SURDC Suriname Digicel

153 306 SWEHU

Sweden Hi3G Access

307 SWETR Telia sonera

154 308 CHEOR

Switzerland Orange

309 CHEC1 Swisscom

155 310 SYR01 Syria Syriatel

156

311 TWNTG

Taiwan

VIBO Telecom Inc.

312 TWNFE FET

313

TWNPC

Taiwan Mobile TWNTA

TWNTM

314 TWNKG KGT

315 TWNLD Chunghwa

157

316 TJKIT

Tajikistan

Indigo Tajikistan South

317 TJK01 Indigo Tajikistan North

318 TJK91 Tacom

319 TJKBM Babilon Mobile

158

320 TZACT

Tanzania

Celtel,Zain,Airtel

321 TZAVC Vodacom

322 TZAMB MIC Tanzania Ltd

323 TZAZN ZANTEL

159

324 THACO

Thailand

Truemove THACT

325 THAWP DTAC

326 THAAS AIS

160 327 TONDP Tonga Digicel Tonga Limited

161 328 TTODL

Trinidad & Tobago Digicel

329 TTO12 TSTT

162 330 TUNTT

Tunisia Tunisie telecom

331 TUNOR Orange

163

332 TURTS

Turkey

Vodafone,Telsim

333 TURTC Turkcell

334 TURIS

Avea TURAC

164 335 TKMBC

Turkmenistan MTS_BCTI

336 TKMAA TMCell


27

165 337 UGATL

Uganda Uganda Telecom Ltd

338 UGAWT Warid Telecom

166

339 UKRAS

Ukraine

Astelit

UKRGT Golden Telecom

340 UKRUM UMC(MTS)

341 UKRUT TriMob(formerly Ukrtelecom)

167

342 GBRHU

United Kingdom

Hutchison 3G

343 GBRCN Telefónica UK Limited (O2)

344 GBRVF Vodafone

168 345 URYTM

Uruguay Telefonica Moviles

346 URYAM AMW,Claro

169

347 USACB

USA

Cincinnati Bell Wireless

348

USACG

AT & T USAAT

USABS

USAPB

349 USANC NEXTEL

350 USAUN UTC,Union

351

USAW6

T-Mobile

USA16

USAW0

USAW1

USAW2

USAW3

USAW4

USAW5

USA27

USA31

USASC

352 USATL Telna Mobile

170

353 UZB07

Uzbekistan

Uzdunrobita

354 UZBDU Unitel LLC

355 UZB05 Ucell(Coscom)

171 356 VUTDP Vanuatu Digicel

172 357 VENMS Venezuela Telcel, Movistar

173

358 VNMMO

Vietnam

VMS_Mobifone

359 VNMBL GTEL Mobile

360 VNMVI Vinaphone

361 VNMVT Viettel

174 362 ZMBCE

Zambia Celtel,Airtel

363 ZMBCZ CellZ_ZAMTEL


28

Annexure – II

Format of undertaking to be enclosed with the proposal ( to be enclosed along with the Technical bid)

To, M/s BSNL, 113, Bharat Sanchar Bhawan Harish Chandra Mathur Lane, Janpath, New Delhi -110001

This is to certify that M/s ………………………..( the applicant for the EOI of BSNL for International SMS ) fully meets the eligibility criteria mentioned in this EOI. 2. M/s ………………………..does not have an equity stake in & of any Basic services/ Cellular services/ Internet services/ Unified Access services/ National Long Distance/ International Long Distance services operating company (ies) in India.

3. M/s ………………………..is not a licensed service provider to provide Basic services/ Cellular Services/ Internet services/ Unified access services/ NLD/ ILD services anywhere in India.

4. It is hereby undertaken to comply with all the terms and conditions of this EOI and to successfully and timely carry out the entire scope of work mentioned in the EOI to the satisfaction of BSNL. Date Place Stamp

Signature of Authorized Signatory Name of Authorized Signatory Contact details of Authorised Signatory :- Address, Phone No. , Mobile No., FAX No.


29

ANNEXURE III

PERFORMANCE SECURITY GURANTEE BOND

In consideration of the BSNL having agreed to exempt _____________________

(hereinafter called „the said contractor(s)‟) from the demand under the terms and conditions of an agreement/(Purchase Order) No………… …………… dated. Made between… …and………………. For………………for the supply ……(hereinafter called “the said agreement”), of security deposit for the due fulfillment by the said Agreement, on production of the bank guarantee for………………………………………….we, (name of the bank) (here in after refer to as the “the bank”) at the request of _____________________________________(contractor(s)) do hereby undertake to pay to the BSNL amount not exceeding__________________________________ against any loss or damage caused to or suffered or would be caused to or suffered by the government by reason of any breach by the said Contractor(s) of any of there terms or conditions contained in the said Agreement.. 2 We (name of the bank) _______________________________________ ____________________________________do hereby undertake to pay the amounts due and payable under this guarantee without any demure, merely on a demanded from the BSNL stating that the amount claimed is due by way of loss or damage caused to or would be caused to or suffered by the BSNL by reason of breach by the said contractor(s)‟ of any of the terms or conditions contained in the said Agreement or by reason of the contractor(s)‟ failure to perform the said Agreement. Any such demand made on the bank shall be conclusive as regards the amount due and payable by the Bank under this guarantee where the decision of the BSNL in these counts shall be final and binding on the bank. However, our liability under this guarantee shall be restricted to an amount not exceeding _______________________________________________________ 3. We undertake to pay to the BSNL any money so demanded not withstanding any dispute or disputes raised by the contractor(s)/supplier(s) in any suit or proceeding pending before any court or tribunal relating thereto our liability under this present being absolute and unequivocal. The payment so made by us under this bond shall be valid discharge of our liability for payment there under and the contractor (S)/suppliers (S) shall have no claim against us for making such payment. 4. We (Name of the bank)___________________________________ further agree that the guarantee herein contained shall remain in full force and effect during the period that would be taken for the performance of the said agreement and that it shall continue to be enforceable till all the dues of the BSNL under or by virtue of the said Agreement have been fully paid and its claims satisfied or discharged or till_____________________ (office/Department) Ministry of _______________________________________ certifies that the terms and conditions of the said Agreement have been fully or properly carried out by the said contractor(s) and accordingly discharges this guarantee. Unless a demand or claim under this guarantee is made on us in writing on or before the expiry of


30

TWO/TWO AND HALF/THREE YEARS (actual period as specified in P.O.) from the date hereof, we shall be discharged from all liabilities under this guarantee thereafter. 5. We(Name of the bank) ________________________________________________further Agree with the BSNL that the BSNL shall have the fullest liberty without our consent and without affecting in any manner our obligations there under to vary any of the terms and conditions of the said Agreement or to extend time of performance by the said contractor (S) from time to time or to postpone for any time or from time to time any of the powers exercisable by the BSNL against the said Contractor(s) and to forbear or enforce any of the terms and conditions relating to the said agreement and we shall not be relieved from our liability by reason of any such variation, or extension being granted to the said Contractor(s) or for any forbearance, act or omission on the part of the BSNL or any indulgence by the BSNL to the said Contractor(s) or by any such matter or thing whatsoever which under the law relating to sureties would, but for this provision, have effect of so relieving us. 6. This guarantee will not be discharged due to the change in the constitution of the Bank or the Contractor(s)/supplier(s). 7. We (name of the bank)__________________________ lastly undertake not to revoke this guarantee during its currency except with the previous consent of the BSNL in writing.

Dated the ____________________day of For___________________________ (Indicate the name of bank)

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