export university inc. export 101 [instructor name/location] exportuniversity.com

Export University Inc.Export 101

Export University Inc.Export 101

[Instructor Name/Location]

ExportUniversity.com

What is Export University?• Export University is a “branded” approach to conducting trade

education and training which is offered by District Export Councils nationwide in partnership and with the full support of the U.S. Department of Commerce.

What are District Export Councils?• District Export Councils (DECs) contribute leadership and

international trade expertise to complement the U.S. Commercial Service's export promotion efforts through counseling businesses on the exporting process and conducting trade education to promote exports by companies in their local region.

About the Export University ProgramAbout the Export University Program

SponsorsSponsors

• Use this slide to recognize your sponsors

Excellence in Export Education

Export 101Export 101

Export 101, an introductory course designed by exporting experts for exporters to provide the confidence you need to explore exporting as a strategy for business growth.

Learning the basics will lower your anxiety, enabling eye opening possibilities to surface which will motivate you to want to learn more – ask more questions.

Today, through learning some basics, you will uncover business areas for focus, and meet key resources to mentor you through the growth process.

Getting Ready to ExportGetting Ready to Export



ConnectivityConnectivity

Trade Regulations

& Legal

Building Infrastructure

International Logistics

Managing Payments & Financing

Getting Ready

Growth

Developing Relationships

Export 101 AgendaExport 101 Agenda

1. Getting Ready to Export1. Getting Ready to Export

2. Developing Customer Relationships2. Developing Customer Relationships

3. Building a Global Infrastructure3. Building a Global Infrastructure

4. International Logistics 4. International Logistics

5. Managing Payments & Financing5. Managing Payments & Financing

6. Trade Regulations & Legal Issues 6. Trade Regulations & Legal Issues

Getting Ready to ExportGetting Ready to Export

This section is designed to help you understand and learn the benefits of exporting.• This section will:

– Show the exporting business opportunities– Sets the stage for learning about the basic elements for

exporting– Get you excited about exporting

• Following this section, you will be better positioned to:– Begin or expand exporting– Determine if you want to further pursue business growth

through exporting

Getting Ready to Export

Agenda

Getting Ready to Export

Agenda

1. Why Export?1. Why Export?

2. Organizational Readiness2. Organizational Readiness

3. Building an Export Plan3. Building an Export Plan

4. Resources and Tools4. Resources and Tools




Getting Ready Know Your

CustomerLearn Culture

Build Your Export TeamBusiness ModelMarket Entry

Trade Regulations

& Legal


Compliance PlanExport LicensesCountry Requirements

Payment TermsLoan OptionsExpansion Needs

Tariff BarriersNon-Tariff BarriersDistributor ContractsIPR

Why Export?Why Export?

Why would a company consider exporting its products and/or services?• It’s where the money is• It’s where the people are• It’s where the growth will be• Value of the U.S. dollar

4%

96%

Percentage of Wold Population

US

Rest of World

Reasons for ExportingReasons for Exporting

There are many good reasons you should be exporting.• Increased revenue and profit • Increased productivity • Spread risk base of business • Offset lack of demand for seasonal products • New product ideas • Additional markets • Tax advantages

Organizational Readiness Organizational Readiness

Some important questions to ask yourself about your organization’s readiness to export.• Does your company have a product for export sales?• Does your company have an export plan?• Can your company commit sufficient production capacity?• Does your company have the financial resources?• Is your company willing and able to dedicate resources?

Product Readiness for ExportProduct Readiness for Export

Some important questions to ask yourself about you’re the readiness of your product or service for export.• How successful are your products domestically? • What are the unique features of your products? • Are you losing market share to more technically advanced

products on the domestic market?

Exporting Requires CommitmentExporting Requires Commitment

Expanding or starting your export operations requires commitment in a number of areas.• Sacrifice short-term profits• Increased travel and administrative costs• Hire additional staff• Develop appropriate marketing materials• Comply with international standards• Obtain the necessary export licenses and import permits• Foreign currency exchange fluctuations• Seek out additional financing

The Importance of Market Research for Exporting


Your company MAY begin exporting without any market research if it

receives unsolicited orders.

Businesses that invest time in market research INCREASE their chances of

succeeding.



Researching potential markets can help you company in multiple ways.• Finding where your products are most likely to sell • Identifying market segments and niches • Determining both domestic and international competitors • Discovering how to overcome barriers to market entry • Understanding customers' needs and accommodating as

appropriate• Identifying new trends• Determining your price competitiveness

Conducting Market ResearchConducting Market Research

When conducting market research there are some factors to consider.• Demographics and the distribution of population by age and

income• Per capita income, rate of economic growth, stages o• economic development• Political stability, rule of law, regulations, ease of doing

business• Culture and business practices• Market entry, taxes, duties, import license, inspections, etc• Infrastructure, ease of moving products, communication,

roads, ports and airports

Market Research SourcesMarket Research Sources

Export.gov - Market Research Library

Why Write an Export Plan?Why Write an Export Plan?

There are several benefits to writing an export plan.• It becomes a selling tool to management • It becomes a tool to measure progress and adhere to an

assigned export marketing budget• Keeps focus on objectives or goals• Written plans are not forgotten• Clearly written plans are easy to understand and follow

Steps for Creating an Export PlanSteps for Creating an Export Plan

1. Analysis• Research and Analysis Needs• Identify Data Sources

2. Target Markets• Prioritize Countries – Where do you want to go?• Identify target markets within those countries

3. Country Strategy• Identify marketing strategy for each country

4. Logistics• Shipping• Financing • Other resource requirements (i.e. repairs, warranty)

5. Monitor Results• Measure strategy success and focus areas• Get the most from your distributor

Export Plan ContentExport Plan Content

Export Plan

Executive Summary

Export Policy

Commitment

Background Analysis

Market Analysis

and Implement Strategy

Financial Analysis

Addenda

U.S. Department of Commerce Resources

U.S. Department of Commerce Resources

The U.S. Commercial Service is part of the U.S. Department of Commerce, and agency of the United States government.• Mission of the agency

– To promote the export of goods & services from the United States, particularly by small- and medium-sized businesses

– To represent U.S. business interests internationally– To help U.S. businesses find qualified international partners

Our Network & What It Can Do For YouOur Network & What It Can Do For You

The Commercial Service has Trade Specialists in over 100 U.S. cities and in 83 countries worldwide.• We can:

– Locate international buyers, distributors and agents– Provide expert help at every stage of the export process – Help you to enter new markets faster and more profitably

• Gold Key Service• International Partner Search• International Company Profile• Commercial News USA

Business Matchmaking

• Catalog Exhibitions• International Buyer Programs• Trade Missions/US Pavilions

Trade Promotion

Events

• Advocacy• Single Company Promotions• Business Consulting• FUSE (Post-Web Promotion)

Tailor-Made Programs

• Market Research Library• Customized Market Research• China Commercial Brief

Market Research

U.S. Commercial ServiceU.S. Commercial Service

www.export.gov - country and industry specific reports from the U.S. Commercial Service

www.buyusa.gov/eme - Industry specialized reports and bulletins from the U.S. Commercial Service

www.strategis.ic.gc.ca - U.S. and Canadian statistical trade information

www.census.gov

www.tradestatsexpress.gov

www.bna.com/itr/custom.htm

www.buyusa.gov

www.comtrade.un.org

www.gtis.com/gta

www.usatradeonline.gov

www.thinkglobal.us/ Commercial News USA

Other Tools and ResourcesOther Tools and Resources

Next StepsNext Steps

Successful business growth incorporates exporting.

Ensure Exportability of Products Identify

Strong Target

Markets

Gain Organizational Commitment

Use US&FCS

Gold Keys& TPPs

Frequently Asked QuestionsFrequently Asked Questions

• What country should I start with, to begin exporting?• If my product does not sell well here, should I turn to

exporting?• Should I just buy a plane ticket and fly to the foreign

country and make cold calls?• Should I just get started selling if I have a contact in the

foreign country?• My customer is asking for free samples, what should I

do?• How can I find out if my foreign customer is reliable?

What Questions Do You Have?What Questions Do You Have?

Developing Customer Relationships




Developing Customer RelationshipsDeveloping Customer Relationships

This section is designed to provide techniques to build and manage lasting relationships with international customers.• This section will:

– Demonstrate that business outside of the U.S. have different cultural practices, thus different needs

– Show you that managing customer relationships is critical to increasing your sales

• Following this section, you will be better positioned to:– Work with a culturally diverse customer base– Manage your customers’ expectations


Agenda


Agenda

1. Establishing Credibility1. Establishing Credibility

2. Building Your Network2. Building Your Network

3. Leveraging the Web3. Leveraging the Web

4. Challenges of International Markets 4. Challenges of International Markets





Getting ReadyPartner Due Diligence

Avoid Legal Battles

Building Trust = PayEasier Terms

Proactive Planning

Builds Global Network

Win-Win PlansCompetitive RatesGood Service Levels

Trade Regulations

& Legal


Take the time to build a lasting relationship with your customer.

Consider Product

Differentiation

Research Product

Approvals

Establish Pricing Matrix

Gain Some Basic Language

Skills

Search the Web for

Customers


• What kinds of products or services are in demand overseas?

• How do I build relationships with my customers?• Should I be concerned about civil unrest and anti-

American tendencies? • What sort of things should I bring with me? Are gifts

appropriate? • How can I protect my company against foreign

disruptions?• Is E-Commerce popular overseas?

Building a Global InfrastructureBuilding a Global Infrastructure



This section is designed to help you understand and learn how to build and expand your international operations.• This section will:

– Teach you that exporting is not overly complicated– Give you the confidence and knowledge to export and believe

you can do it• Following this section, you will be better positioned to:

– Grow your business and create value for yourself and your customers

– Craft an actionable sales and marketing plan to achieve your goals and expand globally

Building a Global InfrastructureBuilding a Global Infrastructure

Building a Global Infrastructure

Agenda

Building a Global Infrastructure

Agenda

1. Organizing for Export1. Organizing for Export

2. Methods of Exporting2. Methods of Exporting

3. Channels to Market3. Channels to Market

4. After Sales Service Networks 4. After Sales Service Networks



Getting Ready

Sales ContractsLoyalty

CultureQualityTrust


Customs ClearanceFrameworkNetwork

Financial RiskGetting PaidCash Cycle

Market Entry Logistics PlanMode ChoicesService Options


Trade Regulations

& Legal

Getting Ready


Focus on your global infrastructure and stay engaged.

Evaluate Your

Teams Often

EstablishBudget

Fill the Void with Outside

Resources

ConsiderDistribution &

Service Method

Go Out and Sell

Something


• Where do I start?• Which markets do I go to first?• Where can I find government help?• How do I ship product overseas?• How do I finance my transaction?

International LogisticsInternational Logistics



International LogisticsInternational Logistics

This section is designed to provide you with basic information relative to the logistics of moving goods across international borders.• This section will:

– Teach you that the logistics choices you make affect your profit margins

• Following this section, you will be better positioned to:– Select your transportation mode– Identify needed resources– Complete documentation– Identify physical risk


Agenda


Agenda

1. Comprehensive Plan Components1. Comprehensive Plan Components

2. Logistics Providers2. Logistics Providers

3. Costs of Choices3. Costs of Choices

4. Terms of Sales - INCOTERMS4. Terms of Sales - INCOTERMS

5. International Documentation5. International Documentation





Getting Ready

Regulatory ComplianceDenied Parties

Profit ProjectionsLetters of Credit

Proactive Planning

IntegrityLoyalty, TrustPartnerships

GoodsInformationMoney

Trade Regulations

& Legal


Incorporate logistics before setting sales prices.

Learn Country Import Rules

Identify Packaging

Needs

Identify Required

Documents & HS

Codes

Select the Best

Transportation Mode


• Where can I locate the correct tariff code for my commodity/product?

• Why should I use a harmonized code?• Why does the information about the commodity as

written on the waybill need to be repeated on a commercial invoice?

• Are electronic documents acceptable?• When should I consider a multiple piece shipment versus

a palletized shipment?

Managing Payments and FinancingManaging Payments and Financing

This section is designed to provide a broad explanation of payment risk mitigation, trade finance strategies and best practices.• This section will:

– Show you that prudent transaction management minimizes risk and stimulates growth

– Demonstrate that companies are more competitive when they can secure payments with competitive terms

• Following this section, you will be better positioned to:– Develop an export financing and risk mitigation strategy utilizing

external resources and programs– Develop a strategy to access working capital for export growth

Managing Payments and Financing

Agenda

Managing Payments and Financing

Agenda

1. International Payment Methods1. International Payment Methods

2. Trade Credit Insurance2. Trade Credit Insurance

3. Working Capital Financing Programs3. Working Capital Financing Programs

4. Foreign Exchange Markets4. Foreign Exchange Markets

Trade Regulations

& Legal




Managing Payments

& Financing

Getting Ready

Regulatory ComplianceDenied Parties

DocumentationProof of Deliveries

Working CapitolFinance TermsCash Cycles

IntegrityLoyalty, TrustPartnerships

Sales ContractsLoyalty


A flexible financial structure is key

Identify the

Political Risks

Understand Foreign

Exchange

Learn the Legal

Issues of Finance

Find a FinancialAdviser

& Banker


• I have been asked to consider open account terms. Who do I talk to first about the payment risks?

• What is political risk? What is commercial risk?• Letters of credit have been suggested. How to I get an

explanation of what they are? The costs?• I have heard “terms of sale” affect my pricing. How do

open accounts terms & LCs impact my revenue?• Do I need to talk with a lawyer and/or accountant to

explain the legal risks in international finance?• Can I finance my insured receivables with a bank?

Trade Regulations & Legal Issues

Trade Regulations & Legal Issues



Trade Regulations & Legal IssuesTrade Regulations & Legal Issues

This section is designed provide you with an overview of the legal issues and regulations that affect exporting.• This section will:

– Make you aware of the legal and regulatory issues you have to consider in order to be a successful exporter

• Following this section, you will be better positioned to:– Identify and manage legal and regulatory risks in international

trade

Trade Regulations and Legal Issues

Agenda

Trade Regulations and Legal Issues

Agenda

1. Export Legal Risks and Exposures1. Export Legal Risks and Exposures

2. Export Sales Quotes & Contracts2. Export Sales Quotes & Contracts

3. Distribution Network Legal Issues3. Distribution Network Legal Issues

4. EEI Filing Requirements4. EEI Filing Requirements

5. U.S. Export Regulations5. U.S. Export Regulations

6. Foreign Regulations & Trade Barriers6. Foreign Regulations & Trade Barriers

Trade Regulations

& Legal Developing Relationships




Getting Ready

ComplianceProduct Standards

Solid Sales ContractsIPR

Distribution NetworkProduct Warranties

DocumentationComplianceDenied PartiesHS Codes

Claims, RiskLetters of Credit


Having an awareness of legal issues is the key.

Strategically Approach

Legal Issues Execute Solid

Contracts for Exporting

Manage Your Legal Risks

Be Compliant

with Export Regulations


• How do I decide between using a foreign sales representative or a distributor?

• Do agreements need to be in writing? If so, what kind of document is necessary?

• Do I need to review in detail legal documents such as bills of lading or letters of credit?

• Should I register my trademarks in my export markets?• Should I outsource export compliance?• When do I need to use an attorney?

ConnectivityConnectivity

Trade Regulations

& Legal




Getting Ready

Growth


What Questions Do You Have?What Questions Do You Have?

export university inc. export 101 [instructor name/location] exportuniversity.com

Documents

export plan4

export education4getting

title export university

district export councils

exporting process

growth process

support business growth

benefits of exporting