ROLE OF ROLE OF EXPORT PROMOTION EXPORT PROMOTION

AGENCIES IN AGENCIES IN INTERNATIONAL TRADEINTERNATIONAL TRADE

Presentation byPresentation by

R. ASOKANR. ASOKAN

Jt. DirectorJt. DirectorFEDERATION OF INDIAN EXPORT ORGANISATIONSFEDERATION OF INDIAN EXPORT ORGANISATIONS

Southern RegionSouthern Region

Sourcing Names and Addresses of Importers

Sources are:Sources are:  (a)(a)who are visiting India for their who are visiting India for their

purchases, purchases, (b)(b)the exporters come across the the exporters come across the

importers during their export importers during their export promotional tours abroad and promotional tours abroad and

(c)(c)followed by letters of importers followed by letters of importers showing interest in importing goods showing interest in importing goods from India from India

(d)(d)Buying House Agents Buying House Agents (e)(e)important Websites available in the important Websites available in the

InternetInternet

Role Of Export Promotion Organisations

The Government of India have established a The Government of India have established a number of institutions and organisations and number of institutions and organisations and Corporations for promoting exports from Corporations for promoting exports from India. Export Promotion Organisations and India. Export Promotion Organisations and Institutions can broadly be classified into the Institutions can broadly be classified into the following categories:following categories:  

-- Government DepartmentsGovernment Departments-- Export Promotion Councils / Export Promotion Councils /

Commodity Commodity BoardsBoards-- Service InstitutionsService Institutions-- Inspection AgenciesInspection Agencies-- Export Corporations.Export Corporations.

Service InstitutionsService Institutions

•Indian Institute of Foreign TradeIndian Institute of Foreign Trade•India Trade Promotion Organisation India Trade Promotion Organisation (ITPO)(ITPO)•Director General of Foreign Trade Director General of Foreign Trade •Indian Council of ArbitrationIndian Council of Arbitration•Indian Institute of PackagingIndian Institute of Packaging•Export Import Bank (EXIM Bank)Export Import Bank (EXIM Bank)•Export Inspection Council (EIC) Export Inspection Council (EIC) •Textiles CommitteeTextiles Committee

Survey of Target Markets

IInformation on prospective markets is vital, nformation on prospective markets is vital, both for new as well as established exporters both for new as well as established exporters interested in enhancing their exports. The interested in enhancing their exports. The following key details regarding the potential following key details regarding the potential markets are essential to exporters—markets are essential to exporters—

•Size of the marketSize of the market•Growth prospectsGrowth prospects•Market preferencesMarket preferences•Demand supply gapDemand supply gap•Current suppliers.Current suppliers.

SSuch preliminary market information will help uch preliminary market information will help exporters in identifying potential markets for exporters in identifying potential markets for their products.their products.

Trade EnquiriesTrade Enquiries After gaining an understanding of the After gaining an understanding of the market for their products, the next market for their products, the next requirement of exporters is to identify requirement of exporters is to identify trade enquiries. Though there are a trade enquiries. Though there are a number of sources providing such number of sources providing such information, there is need for a single information, there is need for a single source to monitor all business source to monitor all business opportunities and trade enquiries opportunities and trade enquiries emanating globally. In addition, emanating globally. In addition, exporters are also interested in posting exporters are also interested in posting their trade offers to prospective their trade offers to prospective partners abroad.partners abroad.

Product Development and Fashion Trends

This is a key requirement for exporters keen on This is a key requirement for exporters keen on benchmarking their products with the best available benchmarking their products with the best available globally. In industries like leather and apparel, this globally. In industries like leather and apparel, this information is critical for the local exporters to plan information is critical for the local exporters to plan their raw material procurement, well in advance of their raw material procurement, well in advance of the season, to suit the future requirements of the the season, to suit the future requirements of the market.market.  Customer preferences in electronics industry also Customer preferences in electronics industry also reported to be fast changing and exporters would reported to be fast changing and exporters would need to fine-tune their product features to stay in need to fine-tune their product features to stay in business.business.  This information may not be critical to small This information may not be critical to small exporters who are mostly job order dependent, exporters who are mostly job order dependent, wherein the overseas buyer dictates the product wherein the overseas buyer dictates the product specifications and features.specifications and features.

Credit Appraisal of Trading PartnersCredit Appraisal of Trading Partners Traditionally, overseas trading partners Traditionally, overseas trading partners are either identified through personal are either identified through personal visits abroad or through agents and visits abroad or through agents and brokers. With the evolution of the brokers. With the evolution of the Internet as a medium for identifying Internet as a medium for identifying trade opportunities, it becomes trade opportunities, it becomes increasingly important to examine the increasingly important to examine the credit-worthiness of the identified buyer credit-worthiness of the identified buyer before exporting the products. This step before exporting the products. This step is very essential for Indian exporters to is very essential for Indian exporters to safeguard themselves from unreliable safeguard themselves from unreliable trading partners abroad.trading partners abroad.

Regulations/Tariffs relating to Imports and Exports

Globally, countries are forced to Globally, countries are forced to modify their trade policies to suit modify their trade policies to suit the dynamically changing business the dynamically changing business scenario. Exporters feel the need scenario. Exporters feel the need for a single source providing for a single source providing country-wise updated import and country-wise updated import and export policies. This would also export policies. This would also help them in identifying markets in help them in identifying markets in countries with favourable import countries with favourable import policies.policies.

Current Sources—Current Sources—

Publications of Industry Associations and Publications of Industry Associations and Bodies.Bodies.

Mailers and Bulletins from Export Promotion Mailers and Bulletins from Export Promotion Councils & FIEOCouncils & FIEO

Online Data Sources -- The Federation of Online Data Sources -- The Federation of Indian Chambers of Commerce and Industry Indian Chambers of Commerce and Industry makes available its online database. makes available its online database. ASSOCHAM, CII, FIEO have also established a ASSOCHAM, CII, FIEO have also established a databank for the benefit of its members.databank for the benefit of its members.

Overseas Trade JournalsOverseas Trade Journals

Industry Specific PagesIndustry Specific Pages

Port Based Information on Exports and Port Based Information on Exports and ImportsImports

Trade and Business EnquiriesTrade and Business Enquiries

Some of the reputed sources for Some of the reputed sources for global trade enquiries includeglobal trade enquiries include  

•Import-Export Bulletin Board Import-Export Bulletin Board (IEBB) / STAT-USA(IEBB) / STAT-USA•Reuters Network for TendersReuters Network for Tenders•World Trade Center (WTC) World Trade Center (WTC) NetworkNetwork

Country Profiles and Import Export Country Profiles and Import Export PoliciesPolicies

WWith the emergence of the global market, it is ith the emergence of the global market, it is essential for Indian exporters to know about a essential for Indian exporters to know about a country’s political climate and future of its country’s political climate and future of its economy before deciding g on any long-term economy before deciding g on any long-term business relationships. Sites providing reliable business relationships. Sites providing reliable information on countries include:information on countries include:

Economic Intelligence Unit (EIU)Economic Intelligence Unit (EIU)Price WaterhousePrice Waterhouse

I-TRADE (IT)I-TRADE (IT)TT

hese sites are well updated and comprehensive. hese sites are well updated and comprehensive. Sites like EIU also provide a rating on risks Sites like EIU also provide a rating on risks associated with trading with a country based on associated with trading with a country based on its current economic performance and is likely its current economic performance and is likely future.future.

Latest Traded Prices of Certain Latest Traded Prices of Certain CommoditiesCommodities

Latest traded price information in Latest traded price information in important global markets is important important global markets is important for exporters of leather and agricultural for exporters of leather and agricultural products. International Trade Center products. International Trade Center (ITC), Geneva, regularly monitors trade (ITC), Geneva, regularly monitors trade prices and forwards the same to prices and forwards the same to subscribers through email. subscribers through email.

Credit AppraisalCredit Appraisal

Credit appraisal is a key requirement for Credit appraisal is a key requirement for medium and small-scale exporters, for which medium and small-scale exporters, for which the internationally recognized sources are:the internationally recognized sources are:  

•Dun & Bradstreet (D&B)Dun & Bradstreet (D&B)•TRWTRW

  TRW is an important source for information on TRW is an important source for information on small and medium sized companies.small and medium sized companies.

POPULAR CREDIT RATNG AGENCIES WORLDWIDE CREDIT RATNG AGENCIES WORLDWIDE

•     – Alexander and HamiltonAlexander and Hamilton International custom credit reporting International custom credit reporting – http://http://www.alhamco.com/english/credit_reporting.htmlwww.alhamco.com/english/credit_reporting.html – Canadian Credit Reporting Ltd.Canadian Credit Reporting Ltd. Canadian-based, investigative credit reporting agency, operating out of Toronto Canadian-based, investigative credit reporting agency, operating out of Toronto – http://http://www.canadiancredit.comwww.canadiancredit.com//– China Credit Information ServiceChina Credit Information Service Credit reporting for Taiwanese companies Credit reporting for Taiwanese companies – http://http://www.credit.com.tw/english.cfmwww.credit.com.tw/english.cfm– http://http://www.cofacerating.comwww.cofacerating.com// A global credit rating system, rating the security of the trade debt of any company. A global credit rating system, rating the security of the trade debt of any company.

"Trade debt" means any debt up to 6 months, in the 1,000-100,000 euros (or USD) range, which is the range of "Trade debt" means any debt up to 6 months, in the 1,000-100,000 euros (or USD) range, which is the range of most of e-commerce transactions, most of e-commerce transactions,

– http://http://www.cofacerating.comwww.cofacerating.com//– Credit ExchangeCredit Exchange Company that offers various credit and collection services specific to the transportation industry Company that offers various credit and collection services specific to the transportation industry – http://http://www.creditexchange.comwww.creditexchange.com//– Credit FYICredit FYI Credit reports for small US businesses with sales less than $5 million Credit reports for small US businesses with sales less than $5 million – http://http://www.creditfyi.comwww.creditfyi.com//– Credit Information Reports from Business Credit Management UKCredit Information Reports from Business Credit Management UK Complete UK companies credit reporting service Complete UK companies credit reporting service – http://http://www.creditman.co.ukwww.creditman.co.uk//– Credit Management Information & SupportCredit Management Information & Support Links to most credit reporting agencies and other credit management Links to most credit reporting agencies and other credit management

Web sites Web sites – http://http://www.creditworthy.comwww.creditworthy.com//– Credit Report Latin America & WorldCredit Report Latin America & World Credit reports from Latin America and other countries Credit reports from Latin America and other countries – http://http://www.crla.comwww.crla.com//– Credit Risk MonitorCredit Risk Monitor Online Internet based financial information and news service that follows almost 400 U.S. Online Internet based financial information and news service that follows almost 400 U.S.

publicly held retail chains and wholesalers publicly held retail chains and wholesalers – http://http://www.creditriskmonitor.comwww.creditriskmonitor.com//– DisclosureDisclosure Provider of financial intelligence delivered via online and CD-ROM-based research tools. Subscribers Provider of financial intelligence delivered via online and CD-ROM-based research tools. Subscribers

have access to a full range of proprietary and third-party company information. have access to a full range of proprietary and third-party company information. – http://http://www.disclosure.comwww.disclosure.com//– Duff & Phelps Credit RatingDuff & Phelps Credit Rating International credit reports International credit reports – http://www.bradynet.com/e31.htmlhttp://www.bradynet.com/e31.html– Dun & Bradstreet Information ServicesDun & Bradstreet Information Services Dun & Bradstreet Information Services is the world's leading provider of Dun & Bradstreet Information Services is the world's leading provider of

business to business information and decision-support services. DBIS gathers and manages information on more business to business information and decision-support services. DBIS gathers and manages information on more than 40 million businesses worldwide and markets its products in more than 120 countries. than 40 million businesses worldwide and markets its products in more than 120 countries.

– http://http://www.dunandbradstreet.comwww.dunandbradstreet.com//– EquifaxEquifax Worldwide business and consumer credit reports Worldwide business and consumer credit reports – http://http://www.equifax.comwww.equifax.com//– ExperianExperian TRW Information Systems & Services (IS&S) is a leading provider of consumer and business credit, direct TRW Information Systems & Services (IS&S) is a leading provider of consumer and business credit, direct

marketing and real estate information services and high-volume transaction-processing systems marketing and real estate information services and high-volume transaction-processing systems – http://http://www.experian.comwww.experian.com//

POPULAR CREDIT RATNG AGENCIES WORLDWIDE CREDIT RATNG AGENCIES WORLDWIDE

– F&D ReportsF&D Reports Credit solutions to manufacturers, wholesalers/distributors, and retailers of food, Credit solutions to manufacturers, wholesalers/distributors, and retailers of food, pharmaceuticals, consumer electronics, apparel and other products. pharmaceuticals, consumer electronics, apparel and other products.

– http://http://www.fdreports.comwww.fdreports.com//– FCIB International Credit and Country ReportFCIB International Credit and Country Report International independent credit reports International independent credit reports – http://http://www.fcibglobal.comwww.fcibglobal.com//– Global Credit ReportsGlobal Credit Reports Listings and links to local credit reporting agencies worldwide Listings and links to local credit reporting agencies worldwide – http://www.intl-credit.comhttp://www.intl-credit.com//– GraydonGraydon Credit Management Services Credit Management Services Global credit reports and credit information Global credit reports and credit information

management services management services – http://http://www.graydon.co.ukwww.graydon.co.uk//– InfospectrumInfospectrum Provider of credit reports and commercial research to the international business Provider of credit reports and commercial research to the international business

world. world. – http://http://www.infospectrum.netwww.infospectrum.net//– J.I. InternationalJ.I. International Worldwide credit reports Worldwide credit reports – http://http://www.jiintl.comwww.jiintl.com//– KrellerKreller International Services International Services Worldwide credit reports Worldwide credit reports – http://http://www.kreller.comwww.kreller.com//– MRC Consultancy Services Ltd.MRC Consultancy Services Ltd. Company reports for the marine, energy, industrial, Company reports for the marine, energy, industrial,

commodities and transportation markets. commodities and transportation markets. – http://http://www.mrcinfo.comwww.mrcinfo.com//– Owens On-LineOwens On-Line Online credit information service with over 8.5 million company files Online credit information service with over 8.5 million company files – http://http://www.owens.comwww.owens.com//– SCRL GroupSCRL Group Credit information about all companies in France Credit information about all companies in France – http://http://www.scrl.comwww.scrl.com//– TCM IndiaTCM India Credit reports for India and worldwide Credit reports for India and worldwide – http://http://www.tcmindia.comwww.tcmindia.com//– UK Data LtdUK Data Ltd Online credit reports on every UK business Online credit reports on every UK business – http://http://www.ukdata.comwww.ukdata.com//– VeritasVeritas Global credit reports and country risk reports. Global credit reports and country risk reports. – http://www.veritas-usa.comhttp://www.veritas-usa.com//– Whitehall ConsultantsWhitehall Consultants International company credit reports, country risk reports, or debt International company credit reports, country risk reports, or debt

collection services collection services – http://http://www.whitehallusa.comwww.whitehallusa.com//

International LawsInternational Laws

Web sites like the International Web sites like the International Trade Law Monitor (ITL) provide Trade Law Monitor (ITL) provide region and country specific trade region and country specific trade related laws, useful to exporters related laws, useful to exporters trying to access the legal impacts of trying to access the legal impacts of entering new markets and to entering new markets and to identify friendly markets.identify friendly markets.

Import and Export StatisticsImport and Export Statistics

Databases like Datastar and Dialog Databases like Datastar and Dialog provide details of exports and imports provide details of exports and imports from major ports in the USA and Europe. from major ports in the USA and Europe. New exporters facing the requirement of New exporters facing the requirement of pricing their products often find it useful pricing their products often find it useful to know the price quoted by fellow to know the price quoted by fellow exporters in the industry.exporters in the industry.  A common problem in the use of this A common problem in the use of this information by some exporters to information by some exporters to undercut prices and gain unfair undercut prices and gain unfair competitive advantage.competitive advantage.

Trade Market SurveysTrade Market Surveys

Survey of market potential for Survey of market potential for products in markets is an essential products in markets is an essential requirement for exporters requirement for exporters exploring possibilities in new exploring possibilities in new markets and country. While sites markets and country. While sites like Datastar and Dialog offer like Datastar and Dialog offer preliminary reports on the market preliminary reports on the market potential for products, sites like I-potential for products, sites like I-TRADE offer to undertake custom TRADE offer to undertake custom market research on behalf of market research on behalf of interested exporters.interested exporters.

Other Useful SourcesOther Useful Sources

Most of the traditional sources of trade related Most of the traditional sources of trade related information are now available on the web, information are now available on the web, which is fast emerging as a convenient means which is fast emerging as a convenient means of distributing information. There are industry of distributing information. There are industry specific sites like Apparelnet (for apparel specific sites like Apparelnet (for apparel industry), which focus on the industry’s industry), which focus on the industry’s requirements. Other sites like Asian Sources requirements. Other sites like Asian Sources On-line focus on the requirements of a region. On-line focus on the requirements of a region. The advantage of such sources is their in-depth The advantage of such sources is their in-depth coverage of a sector or region.coverage of a sector or region.  While sponsored sites providing general While sponsored sites providing general information offer access free of charge, sites information offer access free of charge, sites offering reliable information often charge offering reliable information often charge access fees.access fees.

Sector-Based Portals for Market Sector-Based Portals for Market

ResearchResearch

For different sector, there are very useful For different sector, there are very useful portal websites that offer comprehensive portal websites that offer comprehensive information, or function as a gateway to other information, or function as a gateway to other sources on the Internet. They should be the sources on the Internet. They should be the starting point for the data mining efforts. starting point for the data mining efforts. These portal sites characteristically offer These portal sites characteristically offer industry news, information about product industry news, information about product development, business directories and, development, business directories and, sometimes, a buyers and sellers platform. sometimes, a buyers and sellers platform. Usually, they also provide information about Usually, they also provide information about existing new or upcoming regulations. Some existing new or upcoming regulations. Some examples of interesting portals are:examples of interesting portals are:

www.autonewseurope.com (car parts) (car parts)  www.devicelink.com (medical devices) (medical devices)  www.fis.com (seafood) (seafood)  www.fruitnet.com (fruits) (fruits)www.flowerweb.com (flowers) (flowers)www.organics.com (organic products) (organic products)  www.freshinfo.com (fresh food) (fresh food)  www.foodnavigator.com (processed food) (processed food)  www.herbs.org (herbs and spices) (herbs and spices)  www.leathernet.com (leather) (leather)  www.organic-europe.net (organic products) (organic products)

Information about portal websites can often be obtained Information about portal websites can often be obtained from traditional printed media, like the trade press, or from traditional printed media, like the trade press, or from other online sources, like the CBI website’s link plaza from other online sources, like the CBI website’s link plaza or the International Trade Centre (ITC) tool P-maps (or the International Trade Centre (ITC) tool P-maps (www.p-maps.org).).

Generic Market Information PortalsGeneric Market Information Portals

CBI and ITC provide generic market CBI and ITC provide generic market information portals, covering a large information portals, covering a large number of product groups and a wide number of product groups and a wide range of themes. Particular reference range of themes. Particular reference is made to the statistical tool of ITC’s P-is made to the statistical tool of ITC’s P-maps (Tradingmap) and CBI’s market maps (Tradingmap) and CBI’s market information database and link plaza. information database and link plaza. Use of CBI’s databases is free of Use of CBI’s databases is free of charge. Subscription to ITC’s p-maps charge. Subscription to ITC’s p-maps differs. For details browsediffers. For details browse – – www.cbi.nl; ; www.p-maps.org

Search EnginesSearch Engines

To know information about a portal site, To know information about a portal site, reference may be made to the trade magazines reference may be made to the trade magazines for Internet links and use one of the for Internet links and use one of the international search engines. Google international search engines. Google ((www.google.com)) is currently the most popular is currently the most popular search engine. Keep in mind that while using search engine. Keep in mind that while using the search engine, it is best to use the the search engine, it is best to use the advanced search option in order to filter the advanced search option in order to filter the results and to keep them manageable. The results and to keep them manageable. The methodology is “Input is output”. A general methodology is “Input is output”. A general question will lead to general results. It is question will lead to general results. It is better to formulate the search as accurately as better to formulate the search as accurately as possible.possible.

Country InformationCountry InformationMany sources on the Internet provide Many sources on the Internet provide macro-economic country data. Country macro-economic country data. Country Reports Reports ((www.countryreports.org), for ), for instance, is a database with country instance, is a database with country information covering practically any information covering practically any country in the world and offering country in the world and offering relevant and fairly up-to-date macro relevant and fairly up-to-date macro data. Other country information can be data. Other country information can be obtained from Eurostat, the datashop of obtained from Eurostat, the datashop of the European Union (the European Union (www.europa.eu.int)/index_en.htm) and the ) and the Organisation for Economic Cooperation Organisation for Economic Cooperation and Development (OECD) and Development (OECD) (www.oecd.org).(www.oecd.org).

Market Size, Trade StatisticsMarket Size, Trade StatisticsInformation about market size, segments and developments is included in the market reports downloadable from the CBI website. These kind of information are also available in articles and reports on portal sites or on websites of industry associations. The link plaza on the CBI’s website includes links to sector-based portal sites and industry associations. Trade statistics are also available (though not free of charge) through Eurostat. For agricultural products, Faostat, the statistical database of the Food and Agriculture Organisation (FAO) of the United Nations provides a very useful source for trade as well as production statistics. Search filters include product, market, volume and value as well as multipleyears selection. The Faostat database is free of charge (http://www.fao.org/waicent/portal/statistics.en.asp).

Standards and LegislationStandards and Legislation

Information about safety & health, social and Information about safety & health, social and environmental issues, as well as other environmental issues, as well as other legislation and product standards, is available legislation and product standards, is available through the CBI’s market information and through the CBI’s market information and Access guide database or from the European Access guide database or from the European Commission’s database, Eur-lex Commission’s database, Eur-lex ((www.europa.eu.int/eur-lex).).  Some of the main sources of information for the Some of the main sources of information for the food industry on food sAfety are food industry on food sAfety are www.codexalimentarius.net and and htpp://foodnet.fie.cahtpp://foodnet.fie.ca (one can download the full (one can download the full HACCP manual).HACCP manual).

Import DutiesImport Duties

The European Commission has The European Commission has also published a database with also published a database with all import duties on the all import duties on the Internet. To search by product Internet. To search by product and country of origin browse. and country of origin browse. www.europa.eu.int/comm/taxation_customs/index_en.htm

Market PlayersMarket Players

Information about market players, importers, Information about market players, importers, wholesalers, retailers and manufacturers as wholesalers, retailers and manufacturers as well as competitors is available from market well as competitors is available from market reports. Online business directories and trade reports. Online business directories and trade fair catalogues are also helpful in this respect fair catalogues are also helpful in this respect (often available online at the website of the (often available online at the website of the tradefair organizer), Business directories can tradefair organizer), Business directories can be found on sector-based portals. There are be found on sector-based portals. There are also generic business directories. The most also generic business directories. The most important generic online directories are important generic online directories are Europages Europages ((www.europages.com)) and Kompass and Kompass ((www.kompass.com). Business directories offer ). Business directories offer multiple search filters, like product group, multiple search filters, like product group, market, company type or company size.market, company type or company size.

PricesPrices

Some interesting sources for price information are—Some interesting sources for price information are—  

www.public-ledger/com - (Commodities). Check the site - (Commodities). Check the site for the subscription fee.for the subscription fee.  

www.todaymarket.com – The today market website offers – The today market website offers a free trial for 7 days. Subcriptin is US$ 25 per month.a free trial for 7 days. Subcriptin is US$ 25 per month.  

www.fintrac.com/gain/prices - This is the website of the - This is the website of the Global Agribusiness Information Network. It provides Global Agribusiness Information Network. It provides information about wholesale fruits, vegetables, herbs information about wholesale fruits, vegetables, herbs and flower prices free of charge for various markets in and flower prices free of charge for various markets in the United States, Latin America, Europe and Japan. the United States, Latin America, Europe and Japan. Depending on the market selection, the information Depending on the market selection, the information can be one to seven days old.can be one to seven days old.  

www.p-maps.org - The ITC’s p-maps contain Market - The ITC’s p-maps contain Market News Services with wholesale import prices for News Services with wholesale import prices for selected commodities. Subscription prices vary.selected commodities. Subscription prices vary.

Distribution ChannelsDistribution Channels

•Information on distribution channels can be Information on distribution channels can be obtained from market reports (like the CBI’s) obtained from market reports (like the CBI’s) and from the industry associations.and from the industry associations.  Trade FairsTrade Fairs  •Information about trade fairs all over the Information about trade fairs all over the world can be obtained free of charge from the world can be obtained free of charge from the following databases. following databases. www.tsnn.com and and www.exhibitions-world.com..

For more details about For more details about FIEOFIEOKindly contactKindly contact

FIEO Southern Region OfficeFIEO Southern Region Office

Spencer Plaza, Unit No.706, 7Spencer Plaza, Unit No.706, 7thth FloorFloor

769, Anna Salai, Chennai 600002769, Anna Salai, Chennai 600002

Phone: 044 28497766 / 2849 Phone: 044 28497766 / 2849 7755 7755

Fax: 044 2849 6666Fax: 044 2849 6666

Email:Email: fieosr@giasmd01.vsnl.net.infieosr@giasmd01.vsnl.net.in

Kindly contactKindly contact

FIEO Southern Region OfficeFIEO Southern Region Office

Spencer Plaza, Unit No.706, 7Spencer Plaza, Unit No.706, 7thth FloorFloor

769, Anna Salai, Chennai 600002769, Anna Salai, Chennai 600002

Phone: 044 28497766 / 2849 Phone: 044 28497766 / 2849 7755 7755

Fax: 044 2849 6666Fax: 044 2849 6666

Email:Email: fieosr@giasmd01.vsnl.net.infieosr@giasmd01.vsnl.net.in