exponential selling strategies - professional sales academy€¦ · social selling 2017 study by...
TRANSCRIPT
![Page 1: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/1.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Exponential Selling Strategies
With
Shane GibsonProfessional Speaker & Author
@ShaneGibson
![Page 2: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/2.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Exponential Sales Growth
“A coordinated, achievable series of shifts in your sales process, that together create sustainable and significant compound growth for you and your organization.”
![Page 3: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/3.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Improving our sales process by 10% in 5 key areas is the same as
increasing our outbound sales calls or increasing our marketing spend on
lead generation by 50%.
![Page 4: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/4.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Close
Lead
Contact
Discovery
Proposal
60%
25%
60%
45%
200 Leads
120
30
18
8
![Page 5: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/5.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Close
Lead
Contact
Discovery
Proposal
60%
25%
60%
45%
300 Leads
180
45
27
12
+50% improvement with 50% more leads?
![Page 6: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/6.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Close
Lead
Contact
Discovery
Proposal
66%
27.5%
66%
49.5%
220 Leads
145
40
26
13
Or 50% sales increase with a 10% improvement in 5 areas?
![Page 7: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/7.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Exponential Opportunities1. The three vital components of a successful sales
process
2. The impact that CRM and social media use has on quota attainment (CPSA 2017 Study)
3. The six types of SaaS/Cloud-based sales tools your team must use to compete and win
![Page 8: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/8.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
“You can’t control people but you can control the process.”
![Page 9: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/9.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Sales Process ROI“We discovered that sales forces were most effective at managing their sales pipelines if they had invested time in defining a credible, formalized sales process.
In fact, there was an 18% difference in revenue growth between companies that defined a formal sales process and companies that didn’t.” – Harvard Business Review (Jason Jordan Jan 21 2015)
![Page 10: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/10.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
3 Sales Process Success Indicators
1. Quality and consistency of lead flow2. Quality and depth of conversations3. Quality and tenacity of follow-up
![Page 11: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/11.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Vague Criteria Example“Big organizations that need sales training.”
![Page 12: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/12.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Very Specific Criteria•SaaS Companies •20+ sales people• In Vancouver, Toronto, Edmonton or Calgary•$20 million + revenues per year•Sells B2B solutions and products• Is Growing or in transition•Direct access to decision makers
![Page 13: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/13.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
70/30 Selling
![Page 14: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/14.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Rapid Response•Odds of contacting a new lead is 100 times greater within 5 minutes versus 30 minutes•Odds of entering the sales process, are 21 times greater when contacted within 5 minutes versus 30 minutes.• Dr. James Oldroyd, Lead Response Management Study
(InsideSales.com)
![Page 15: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/15.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Follow-up5-6 times
Velocify Study:
![Page 16: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/16.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Nurtured Leads“Nurtured leads make 47% larger purchases
than non-nurtured leads.” – Annuitas Group
According to Forrester Research, companies that excel at lead nurturing generate 50% more sales
leads at 33% lower cost per lead.- DemandGen Report
![Page 17: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/17.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Coaching•Sales teams who use sales performance coaching had 161% more wins.•Close rates increased by 17%•Teams that received 3+ hours of coaching per month performed at 107% of target on average• Source: CSO Insights/SalesForce.com:
https://www.salesforce.com/blog/2013/08/roi-of-sales-coaching.html
![Page 18: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/18.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
CRM Software2017 Study by CPSA and Shane Gibson:
•84.28% of respondents had a CRM in place. Of those, 72.76% met or exceeded quota
•87% of sales people who don’t use a CRM missed quota.
•34.93% of respondents use Salesforce.
![Page 19: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/19.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Social Selling2017 Study by CPSA and Shane Gibson:•86.46% of respondents access social media at least once daily and 90.05% also met or exceeded quota.•50% of non-users missed quota last year.•Those that used it for work 1-3 times a day outperformed non-users and users that used it 5+ times per day.
![Page 20: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/20.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Building Your Sales Technology Stack
1. CRM 2. Lead Generation3. Contact Enrichment and Intelligence4. E-mail intelligence tools5. Sales Work-Flow6. Social Selling7. Artificial Intelligence
![Page 21: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/21.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
My picks for CRM
![Page 22: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/22.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Lead Generation & Management
![Page 23: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/23.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Contact Enrichment and Intelligence
![Page 24: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/24.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Email Intelligence Tools
![Page 25: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/25.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Sales Work-flow
![Page 26: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/26.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Social Selling
![Page 27: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/27.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
“We're in an AI spring. I think for every company, the revolution in data science will fundamentally change how we run our business because we're going to have computers aiding us in how we're interacting with our customers.”
- Marc Benioff, CEO of Salesforce
![Page 28: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/28.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
“roughly half of today’s work activities - including large numbers
of white-collar roles - could be automated by 2055.”
(A future that works: Automation, employment, and productivity) – Mickinsey
Global Institute
![Page 29: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/29.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
“We're in an AI spring. I think for every company, the revolution in data science will fundamentally change how we run our business because we're going to have computers aiding us in how we're interacting with our customers.”
- Marc Benioff, CEO of Salesforce
![Page 30: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/30.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
“In Iron Man, you've got a gentleman who puts on a suit and becomes a super hero. What we want to do with sales is exactly that.
We want to take the subjective sales person who is guessing about what they should do (and) how they should do it and we want to … encapsulate that with a machine so they become a super sales person.”
- Gabe Larsen of InsideSales Labs
![Page 31: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/31.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
AI (Artificial Intelligence)
![Page 32: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/32.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Summary•Well documented ideal sales process
• Integrated with social selling
•Driven by CRM and a full sales tech stack
Creates Exponential Sales Growth
![Page 33: Exponential Selling Strategies - Professional Sales Academy€¦ · Social Selling 2017 Study by CPSA and Shane Gibson: •86.46% of respondents access social media at least once](https://reader033.vdocuments.us/reader033/viewer/2022042806/5f75e6dae77c9420531d9a89/html5/thumbnails/33.jpg)
@ShaneGibson SalesAcademy.ca/ExponentialSelling
Lets Connect!SalesAcademy.ca
@ShaneGibson
LinkedIn.com/in/ShaneGibson
FB.me/shanegibsonspeaker/