exploring the optimization model of vietnamese consumers...

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1 EXPLORING THE OPTIMIZATION MODEL OF VIETNAMESE CONSUMERS FOR STERILIZED MILKS THANH BA Nguyen * a,b , MINH TAM Le, c and DZUNG HOANG NGUYEN b a HoChiMinh City University of Technology, Hochiminh-city (HCMUT) b HoChiMinh University of Industry, Hochiminh-city (HUI) c Food Industry College of Ho Chi Minh-city, Vietnam (FICH) *Corresponding author: [email protected] [email protected] HoChiMinh City, 3-9 August 2009

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1

EXPLORING THE OPTIMIZATION MODEL OF VIETNAMESE CONSUMERS

FOR STERILIZED MILKS

THANH BA Nguyen* a,b , MINH TAM Le,c and DZUNG HOANG NGUYENb

aHoChiMinh City University of Technology, Hochiminh-city (HCMUT)b HoChiMinh University of Industry, Hochiminh-city (HUI)

cFood Industry College of Ho Chi Minh-city, Vietnam (FICH)*Corresponding author: [email protected]

[email protected]

HoChiMinh City, 3-9 August 2009

HoChiMinh City, 3-9 August 2009Food consumer insights in Asia 2

History of Dairy sector in Vietnam

Vietnam has no traditional dairy farming

Only in early years of 20th century, market for dairyproduction has been started to develop since 1990

Recent surveys indicate that today the consumption of freshmilk and dairy products is increasing (USDA, 2007)

Government support: national dairy development plan2001-2010

HoChiMinh City, 3-9 August 2009Food consumer insights in Asia 3

Vietnam milk production

Slow but steady development Fast development

Source: Agriculture Department (2005), Department of Livestock Production (2006)

HoChiMinh City, 3-9 August 2009

Vietnamese consumption

4

HoChiMinh City, 3-9 August 2009Food consumer insights in Asia 5

Why sterilized milk?

Strawberry sterilised milks- Very popular

Sterilised milk- To keep the milk longer- To use milk product a longer time

Yet consumer motivations for preferring strawberry milk product is not well understood

With a low production

HoChiMinh City, 3-9 August 2009Food consumer insights in Asia 6

The goal of this study

Evaluate:

(1) the sensory attributes of strawberry sterilised milk,

(2) its physico-chemical parameters,

(3) consumer preference.

HoChiMinh City, 3-9 August 2009Food consumer insights in Asia 7

Stimuli and methods

• Products:– DutchLady, Vinamilk, Nutifoods, Daisy, Izzi, Milky, and Ancomilk.

• Preparation:– Stored in refrigerated conditions (4 to 5oC);– refrigerator one hour before the experiment and maintained at

room temperature (25oC). – Samples were served in 30 ml white plastic cups coded with

three-digit numbers

Stimili

HoChiMinh City, 3-9 August 2009

– Six panellists (4 females and 2males) were screened and trainedunder ISO 13300–1:2006 and ISO5492, 2008 standard.

– During training, panellists tastedproducts and agreed on a list ofattributes, definitions, references,and scale measurements.

– Samples were presented in arandomised balanced block designwithin each session.

Food consumer insights in Asia 8

Stimuli and methods

Descriptive test

HoChiMinh City, 3-9 August 2009

• The Color of productsA Konica Minolta CR-410 colormeter using color scale CIE

L*a*b (Gámbaro, Ares, Giménez, & Pahor, 2007).

• The apparent viscosity of products A Brookfield VI rotary viscometer (Brookfield Engineering

Laboratories Inc., Stoughton, MA); using spindle no. 1 at 60r.p.m at ambient temperature

• Total protein contentThe Kiendahj method was used to measure of strawberries

sterilised milks (TCVN 5537:1991)

• Fat contentGravimetric method to was used to determine in milk products

(TCVN 6508:1999)Food consumer insights in Asia 9

Stimuli and methodsGross composition parameters

HoChiMinh City, 3-9 August 2009

– 140 consumers• Hochiminh City (Vietnam)

– Age: 18 and 65 year old• Their distribution roughly matched the Vietnamese

population age distribution,• Balance gender

– The overall liking• 7-point scales,• Random orders,• A small questionnaire on their food habits and preferences

for dairy products.

Food consumer insights in Asia 10

Stimuli and methodsConsumer test

HoChiMinh City, 3-9 August 2009

Data analysisAnalysis of Variance (ANOVA)

– Descriptive test data were analysed

Preference mapping (PREFMAP)– To combine sensory properties and consumer data to explore

consumer-preferences. ANOVA was also used to analyse thedifference between the physico-chemical properties of the milkproducts.

Multiple factor Analysis (MFA)– Consumer data, physio-chemical properties, and sensory

properties were combined using multiple factor analysis (todescribe the relationship between sensory, physio-chemicalproperties, and consumer preferences.

Food consumer insights in Asia 11

Software R (version 2.8.0)SensomineR and FactomineR packages

HoChiMinh City, 3-9 August 2009

Results and discussion

• Ancomilk and Izzi have high fat content

• Milky, Nutifood, Daisy, and Dutchlady which all have a low fat content

• Total protein amount are the same

• Nutifood has the highest viscosity

Food consumer insights in Asia 12

Physico-chemical properties

HoChiMinh City, 3-9 August 2009

Results and discussion

Food consumer insights in Asia 13

Sensory properties

HoChiMinh City, 3-9 August 2009

Results and discussion

• A significant difference between product preferences (p < .05)• Daisy was the least liked.

Food consumer insights in Asia 14

Consumer preferences

HoChiMinh City, 3-9 August 2009

Results and discussion

Food consumer insights in Asia 15

Consumer preferences, food habits• 87% of the consumers drink milk, at least “1 to 3 times per week.” • Vinamilk and Dutch Lady are the most familiar products (90%consumers)

HoChiMinh City, 3-9 August 2009

Results and discussion

About 70% of consumers liked - Vinamilk and Izzi

About 60% of consumers - Dutch Lady,

Daisy,Nutifood, and Ancomilk.

Food consumer insights in Asia 16

50%60%

70%

Consumer preferences

• An optimum productwould be characterisedby

– Pink color,– Strawberry aroma,– Sweetness

Preference mapping

HoChiMinh City, 3-9 August 2009Food consumer insights in Asia 17

Results and discussion

Consumer preferences- PREMAP

Cluster 1(46 consumers)Cluster 2(37 consumers)Cluster 3(28 consumers)Cluster 4(29 consumers)

HoChiMinh City, 3-9 August 2009 Food consumer insights in Asia 18

Relationship between sensory, physico-chemical, and consumer data-MFA

Results and discussion

Sweetness ProteinGreasiness

CLUSTER 1,2Strawberry aromaSour flavor Pink colour

CLUSTER 3 CLUSTER 4 FilmOral viscosity

HoChiMinh City, 3-9 August 2009Food consumer insights in Asia 19

Conclusion

Among the products studied, the preferred product was Vinamilk, which was characterised by strawberry aroma, sweetness, and pink color.

Thirteen sensory properties of strawberry sterilised milk products and their relationships with the physico-chemical properties of these milks

Sensory appeal and health are very important when choosing milk products.

HoChiMinh City, 3-9 August 2009Food consumer insights in Asia 20

Thank you for your attention!