ExploringCollaborative Privacy Practices

Alison Murphy, Madhu Reddy, Heng Xu, and Ben Ringel

Privacy Practices

How do we currently address privacy practices?

Individual Group

Individual-Level Privacy Practices

Interaction between a single user and technology

Influences

• Social norms

• Identity management

• Cost/Benefit

Issues

• Incomplete Information

• Bounded Rationality

• Enticed by short-term benefits

“dynamic boundary regulation process”

Group-Level Privacy Practices

Interactional boundary management of privacy betweenmultiple individuals

• Context-Based

• Unintentional invasions of privacy (lack of feedback)

• Boundary Turbulence

Collaborative Privacy Practices

“A set of activities that a group of people perform to maintain the privacy of the information that they use in their work.”

• Co-owned and co-managed

• Private information is necessary part of work (not social)

• Focus of private information may not be personal (owners act as advocates)

CPP in Healthcare

Future Research Focus

• Better understand how technology plays a role in both individual and collaborative privacy practices

• Study the collaborative privacy practices in highly-collaborative and information-intensive domains (such as healthcare)

• Examine privacy-enhancing design features that can most effectively support collaborative privacy practices (“privacy by design”)