explore dynamics crm 2014 - microsoft - crm mobile
DESCRIPTION
Tijdens Explore Dynamics CRM vertelde Microsoft alles over de mogelijkheden van CRM Mobile.TRANSCRIPT
Real-time informatie met CRM Mobile
Nancy Rademaker, Microsoft
@nancyrademaker
#ExploreDynCRM
The world has become a giant network.
Mobility has changed
how we work
…and can change how we
do business
Mobility has changed how we work
Anywhere, anytime
expectations
Consistent user experience
across devices
Mobility can change how we do business
Faster, better customer service
Enable new business models
BYOD goes mainstream.
Mobility critical for success.
Changing security landscape.
Anywhere, anytime expectations.
Access your critical information
Get a rich experience online and offline
Stay in sync with people
Work across devices and platforms
Use your multiple devices on a single subscription
Device optimized, consistent experiences
Microsoft Dynamics CRM 2013 release themes
Access what
you need where
you need it so
you can connect
to customers.
Configure once,
and deploy across
applications for
seamless process.
Cleaner, faster,
more intuitive
interface drives
productivity.
Agile process
guidance so you
can respond to
rapidly changing
business needs.
Configuration
All custom entities supported
Read/write on tablet Read-only on tablet
Account
Contact
Lead
Opportunity
Opportunity Products
Competitor
Connections
Appointment
Tasks
Phone Call
Notes*
Activity*
Case +
Queue Item +
Social Activity +
Social Profile +
Products
Cases
Activity Attachment*
System user*
Teams*
Transaction Currency*
Entitlement +
Queue +
*Read/write status cannot be modified
+Available with Spring 2014 update
Current tablet availability
Online
On-premise with Internet
Facing Deployment (IFD)
Microsoft Dynamics CRM
2013 Server
Surface and Surface Pro
Other devices:
ARM processor
1 GB RAM
Supported resolution
1366x768 (720p)
1920x1080 (1080p)
Minimum requirements:
iPad (3rd generation) with
9” screen or greater
Upcoming tablet availability
Offline – on-premise
deployments
Resizable screen
Google Nexus 10
Samsung Galaxy Tab 3
Asus Transformer
Pad Infinity TF700
Samsung Galaxy
Note 10
Capabilities
Anytime, anywhere access to CRM data across modern devices:
Windows Phone 8, iPhone, and Android
•
•
•
•
•
Social conversations
in business context
Find experts and collaborate
on deals
Generate referrals
and introductions
Programma #ExploreDynCRM
16.00 Keynote Microsoft Dynamics CRM makes Business
Personal
Hayley Bass (Microsoft) en
Francois Rüf (Microsoft)
Expotheater
17.00 Borrel Bovenfoyer