expertcare chronicle · 2017. 5. 26. · ment series. we will be discussing “the likeability...

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EXPERTCARE CHRONICLE APRIL WINNER RANDY ALLENSWORTH Randy received an All-in- One Printer with scanning and copying capabilities. FAMILY ZOO PASS We will draw one Caregiver at random during the last week of May; that lucky Caregiver will win a family pass for the Detroit Zoo! The family pass is good for admission for a year for two named adults and up to six named children 18 years of age and under, living at the same address. MAY 2017 To download the Mental Health Awareness toolkit please visit the following link: http://www.mentalhealthamerica.net/2017-mental-health-month-toolkit

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Page 1: EXPERTCARE CHRONICLE · 2017. 5. 26. · ment series. We will be discussing “The Likeability Factor” Mon-day June 5th at 10:00am. The course will be approximately one hour in

EXPERTCARE CHRONICLE

APRIL WINNER

RANDY ALLENSWORTH

Randy received an All-in-

One Printer with scanning

and copying capabilities.

FAMILY ZOO PASS

We will draw one Caregiver at random during the last week of

May; that lucky Caregiver will win a family pass for the Detroit

Zoo!

The family pass is good for admission for a year for two named

adults and up to six named children 18 years of age and under,

living at the same address.

MAY 2017

To download the Mental Health Awareness toolkit please visit the following link: http://www.mentalhealthamerica.net/2017-mental-health-month-toolkit

Page 2: EXPERTCARE CHRONICLE · 2017. 5. 26. · ment series. We will be discussing “The Likeability Factor” Mon-day June 5th at 10:00am. The course will be approximately one hour in

Programs and websites mentioned within this newsletter are for the sole pur-

pose of providing information of interest. ExpertCare Management Services

does not endorse these websites, the content, and/or programs mentioned.

ExpertCare takes no responsibility for loss or damage suffered as a result of

using the information contained in these websites or participation in the afore-

mentioned programs and events.

Davisburg Community Wide Garage Sale

May 12, 2017

The Davisburg community wide garage sale is coming to Mill Pond Park in Davisburg.

Come and browse one of Davisburg’s biggest sales, you never know what treasures you might find!

Phone contact:(248) 846-6558

495 Broadway, Davisburg, MI

Page 3: EXPERTCARE CHRONICLE · 2017. 5. 26. · ment series. We will be discussing “The Likeability Factor” Mon-day June 5th at 10:00am. The course will be approximately one hour in

New App to Help with Time Sheet

Submission

You can get a free app called the

Cam Scanner for your iphone or

Android phone. This app will allow

you to scan your documents clearly

and then email your time sheet to

ExpertCare through our secure

message center. To find directions

for our secure portal and/or the

Cam Scanner you can visit our

website, expertcare.com and click

on “Caregiver” in the upper right

corner. We have also attached the

Cam Scanner instructions for your

convenience.

Once again TBC will be partici-

pating in the Special Olympics

event on May 6th at Lakeland

High School located at 1630 Bo-

gie Lake Rd. in White Lake. We

will be assisting with the Softball

Throw during two shifts; from 9-

12 pm and 12 to 3 pm. You are

welcome to stay for both shifts if

you are able. We have posted a signup sheet in the kitchen.

It is a great cause as well as a fun way to show support for

the population we serve. Many times our caregivers and

consumers attend this event, so be on the lookout!

Caregivers, if you’re going to be open for more hours during the summer please be sure to let us know. There may be a consumer family who will be looking for additional staff during the summer months. As we get to the end of the school year, make sure to contact a Staff-ing Consultant so we can assist you with your

availability.

Consumer Families, before we know it sum-mer will be here. It is best to plan ahead if you know you will have additional staffing needs. Please contact your Staffing Consultant today to discuss your needs and/or schedule chang-

es.

Page 4: EXPERTCARE CHRONICLE · 2017. 5. 26. · ment series. We will be discussing “The Likeability Factor” Mon-day June 5th at 10:00am. The course will be approximately one hour in

Madison Hgts VFW Post 1407,

630 E 11 Mile, is having a Mexi-

can Fiesta night from 4 till 7PM.

Tacos, Fajitas, Enchiladas, Sal-

sas, Nachos & more. Cost is $8

per person.

New Baltimore Farmers Market

Spring Flower & Herb Markets SUNDAYS May 14 & 21 2017

~8am - 1pm~

FLINT YOUTH THEATRE Dr. Seuss' The Cat in the Hat

FirstStage

Friday, May 12, 7pm

Saturday, May 13, 2pm

Dr. Seuss’ classic story is brought

to vibrant life in this delightful new

adaptation.

Adapted by Katie Mitchel

Directed by Kay Kelly

Bower Theatre

1025 E Kearsley St

Flint, MI 48503

Recommended for ages 3 and up

Northville Spring Carnival 2017 – Northville Downs Racetrack

Thursday, May 11, 2017 through Sunday, May 14, 2017.

The annual Northville Summer Carnival will

feature a carnival midway with plenty of rides

and games.

Northville Spring Carnival Hours and Times

Thursday, May 11, 2017 from 4p-11p

Friday, May 12, 2017 from 4p-11p

Saturday, May 13, 2017 from 1p-11p

Sunday, May 14, 2017 from 1p-9p

Admission to the carnival is FREE. Pay one price wristbands are $20 each on Satur-

day and Sunday, $18 each on Friday, and $15 on Thursday. Individual ride tickets are

$1 each.

Northville Downs Horseracing Track

301 S Center St

Northville, MI 48167 (PH) 248-349-1000

Page 5: EXPERTCARE CHRONICLE · 2017. 5. 26. · ment series. We will be discussing “The Likeability Factor” Mon-day June 5th at 10:00am. The course will be approximately one hour in

ExpertCare would like to first thank you for providing the highest quality care to your Recipient. ExpertCare wants to en-sure the safety of our Recipients and con-tinue to give you the tools to provide safe quality care and wellbeing. Below are in-cidents that resulted in Recipient Rights violations. Please review the following Rights reminders to prevent further viola-tions.

Caregivers must provide support and supervision to their Recipient at all times in order to ensure health and safety. Caregivers are to know the Re-cipients IPOS and/or Crisis Plan to be able to properly provide safety while in the community.

When providing care to a Recipient there are many rules that need to be followed and at times these can be difficult to re-member. If you have questions or con-cerns about your case or do not fully un-derstand the IPOS, please call Expert-Care. We are here to help you better un-derstand the Recipient’s Rights before it becomes a violation. We appreciate your attention to this matter. If there are any questions or concerns, please feel free to contact ExpertCare at (248) 643-8900.

EXPERTCARE CASCADING

CULTURE

We would first like to say thank you to all of our families

who nominated their caregivers that exemplify “Doing the

Right Thing.” There were some incredible stories of care-

givers championing this value and we are fortunate to have

all of them here at ExpertCare.

Congratulations to our winner Rolanda West! Rolanda was

described by her family as someone “that has gone beyond

to ensure her consumer’s safety at all times and his needs

are met.” She was nominated for her care, honesty, coach-

ing and motivation of her consumer to be the best that he

can be.

Thank you again to Rolanda

and all of our wonderful

caregivers!

ExpertCare Enrichment Series

We are excited to inform you of our next caregiver enrich-

ment series. We will be discussing “The Likeability Factor” Mon-

day June 5th

at 10:00am. The course will be approximately one

hour in length and will be held in the ExpertCare training room.

According to Tim Sanders the more you are liked, the happier

your life will be. We will discuss how to enhance four elements of

your personality, friendliness, relevance, empathy and realness

that you can enhance to improve your Likeability Factor. Bagels

will be provided.

Please register by visiting www.expertcare.com,

under the training schedule please filter by “caregiver enrichment

series”. This event was created for you and is voluntary.

Thank you,

Brooke Peiffer and Dan Jacey

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GETTING TO KNOW THE EXPERTCARE

OFFICE STAFF

We thought it would be nice to introduce ourselves and tell

you a little bit about each of our office staff. Each month we

will feature a new interview with someone from our office.

MEET

Lynn MacKillop

ECare: Tell our Caregivers and Consumer families a little bit

about you.

Lynn: I was born in Baltimore, MD and moved to Michigan when I

was 14 years old. I grew up in Clawson; one of the best little

towns around. I am the mother of four, 2 boys are mine, a boy

and a girl are my husband’s. I am grandma to 3 with number 4

on the way. We recently moved to Waterford Township to fulfill

our dream of living on the water, nothing is better than having a

boat in your backyard. I love the sunsets I am usually taking pic-

tures until the sun comes down.

ECare: What is on your bucket list?

Lynn: Travel! There are so many places I want to see, Australia,

Italy and maybe New Zealand. I also want to visit more of the

States, I have never been to New England other than to drive by.

I am the only one in my family who has not been to California.

ECare: What is your position at ExpertCare?

Lynn: I am an Administrative Asst. II.

ECare: What are your job responsibilities?

Lynn: My top responsibility is processing Oakland County au-

thorizations, as well as Wayne County Skilled Services. I am

also responsible for entering new caregivers into our payroll

system. Lastly the phones roll over to my desk, so if the office

is busy, which it almost always is, I will answer.

ECare: How long have you been working for ExpertCare?

Lynn: I just celebrated my 3 year Anniversary!

ECare: Why do I like working for ExpertCare?

Lynn: I like what ExpertCare accomplishes for the families we

serve and the caregivers who help them. I also appreciate that

our ideas are listened to. ExpertCare is always looking for new

and improved processes to make all our days run more smooth-

ly.

ECare: What is the most challenging part of your position?

Lynn: Getting my desk clear of paper; no matter what I am work-

ing on there is always something new for me to work on tomor-

row. It’s called job security.

ECare: What’s a good piece of advice for Caregivers?

Lynn: When filling out your timesheets take your time and be as

accurate as possible. Having less corrections will make your life

easier.

Family Fun Night with

Cameron Zvara

Presented by Friends of the

Mt. Morris Library

May 31, 2017: 6 pm - 7:30 pm

Join us for an evening of

FREE FAMILY FUN with ma-

gician and entertainer, Cam-

eron Zvara! Cameron's show

is filled with magic, comedy, juggling, stunts, music and TONS of

audience participation. You will NOT want to miss out!

This performance is part of the Mt. Morris Sesquicentennial Cele-

bration being held in the Ronald Batterbee Memorial Park in Mt.

Morris. Sponsored by the Friends of the Mt. Morris Library.

Ronald Batterbee Memorial Park

8260 N. Saginaw St.

Mount Morris, MI 48458

Page 7: EXPERTCARE CHRONICLE · 2017. 5. 26. · ment series. We will be discussing “The Likeability Factor” Mon-day June 5th at 10:00am. The course will be approximately one hour in

After a fantastic first year response, Vin-

tage in the Village will be returning to

Crossroads Village in 2017. Weekend in

the Country will be back with even more

vendors than this year, and you and your

treasure hunting buddies will have another

opportunity to shop through shabby chic

furniture, handmade pieces, artisan foods

and so much more! Be sure to mark your

calendars now and save the date for Vin-

tage in the Village 2017 at Crossroads Vil-

lage. May 20, 2017.

Page 8: EXPERTCARE CHRONICLE · 2017. 5. 26. · ment series. We will be discussing “The Likeability Factor” Mon-day June 5th at 10:00am. The course will be approximately one hour in

James has worked for Ex-

pertCare for over 5 years

and in this time he has

shown extreme dedication

to those he supports. He

demonstrates tremendous

patience and is always en-

couraging his consumer to

be the best individual possi-

ble. James continuously

makes a positive impact and

is constantly striving to pro-

vide quality care, which

shows! He is reliable; al-

ways going above and be-

yond for his consumer. Ex-

pertCare appreciates every-

thing he does to represent

not only himself but Expert-

Care in such a positive

manner. Thank you for your

hard work and dedication in

changing the lives of others.

Thank you for demonstrat-

ing ExpertCare’s core val-

ues of:

Helping People Succeed

Passion for Success

Can Do Attitude

LOOK WHO’S TALKING

APRIL CAREGIVER OF THE MONTH

JAMES DANIELS III

ECare: What would be some advice you have for other caregivers? James: To always have patience and to be open minded. ECare: What do you enjoy most about being a caregiver? James: Watching my consumer grow and accomplish his goals. ECare: What is on your bucket list? James: To go skydiving and visiting Australia. ECare: What is the one thing you could not live without? James: My son. ECare: What made you decide to be a caregiver? James: One day I was at the mall having a horrible day just so angry and a kid came up to me and told me he liked my shoes we started talking and I just knew I needed to work with kids. That kid changed my whole outlook.