expert insight ppt jan 2012
TRANSCRIPT
Expert Insight | Overview
How it works
User Expert
ChatBook and pay for appointment
Mark available time on calendar; post hourly rate (or allow bidding)
Browse Profiles Join Network
The OpportunityTrend 1Celebrities are becoming more connected to their followers
Trend 2An increasing number of mid-level celebrities who would benefit from a way to monetize their following
Trend 3Video chat internet technology is well established on the internet, but existing solution does not protect privacy
OpportunityThe current trends make today an ideal time to launch Expert Insight
Steven Levitt, Economist/Author
Phil Gordon, Poker Player
Nate Silver, Political Blogger
500,000 Twitter accounts with 5,000 or more followers
Jeff Salzenstein, Former Pro Tennis
Player/Tennis Coach
The Website
Homepage
Booking Page
Video Conversation page
Categories of ExpertsHigh Priority Segments
GamesPokerChessBridgeOther popular games
SportsSports legends for major sports (basketball, football, soccer)Sports instructors: golf, tennis, etcSports gamblingSports coachingFantasy sports pickingCurrent players from sports where athletes earn less (UFC) or are unpaid (Gymnastics, Rowing, Track, etc.)Mountaineering and Survivalism
Self Improvement/CounselingLife CoachesAlternative Psychology/New AgeHealth + WellnessSex + Relationship CounselorsPregnancy CounselingChild Psychology/BehaviorAnimal Behavior
WritersAuthors - FictionAuthors - non-fictionJournalistsBloggersWriting Agents, Experts on Publishing Industry
Hollywood/CelebritiesB-List Hollywood CelebritiesReality TV StarsHollywood AgentsGossip SpecialistsTeen InterestSocial Media Stars (TILA, Hotforwords)
Fashion and StyleFashion Experts/CriticsHollywood makeup artists and hairstylistsHollywood stylistsRunway modelsWedding plannersFashion designers
AcademiaTop international scientistsSocial science expertsArea Experts- Middle East, Asia, Latin America
LearningTutoringCollege prepLanguage learning High penetration into chosen sub-
segments, with 40-50 experts in each, will allow for more efficient advertising spend
Categories of Experts (cont.)
OtherFuturism
Food, Wine and LeisureChefsFood and Wine CriticsSommeliersBrewmastersTravel Experts
Acting/MusicBroadway actorsFamous musiciansMusic criticsRecord producersConductors/composersDJsSongwritersComedians
PoliticsPolitical bloggersPoliticians (as fundraiser?)
FinanceOil + GasAlternative EnergyCommoditiesHedge Fund ManagersQuants
BusinessEntrepreneursConsultantsPublic Relations/PublicistsRestaurant/Hotel Operators
The Existing Competition | Remote Expert Meetings
Experts Network Type
Customer Type
Business Consumer Pure Technology
High End Low End High End Low End/ Mass Market
Technology
In person appearance Celebrity booking agents
Celebrity booking agents
Asynchronous -email/threaded
Justanswer.com (tax and legal)
Justanswer.com, iaskpro.com + subscription sites like experts-exchange.com
Chat Liveperson.com (tax, legal, IT)
Liveperson.com ($13 million)
Liveperson.com
Phone Gerson & Lehman ($300 million), Global Guidepoint
Ringadoc.com (medicine)
Video Expert Insight Expert Insight Myrealmd.com (medicine)
Skype, gotomeeting
Multiplatform Video (Ipad, etc)
No player in high end consumer space; little competition in expert networks in video space
Possible Second Wave
Real competition is booking agents rather than GLG; however offering may be complementary (partner with agency)
The Existing Competition | In-person appearances
Celebrity Booking AgentsSpecialize in in-person appearances
High Frictional Cost (travel time, air fare, hotels, etc)
15% Booking Fee for agent
Key Function: Expert Network Managers The Expert Managers who have connections with one or several segments will be selected to bring in the experts.
They will also manage "lines of business" making sure their experts are generating enough revenue, that relevant marketing is being done to bring traffic to their experts and to manage customer service levels towards users.
Key Revenue Drivers - 2015
Number of experts: 1600 (40 segments)
Hours per expert
per week: 1.5
$ per expert
hour: $450 EI commission
rate: 30%