(expatriate) finding health resources when you live abroad

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  • 7/28/2019 (Expatriate) Finding Health Resources When You Live Abroad

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    40026-1003

    Finding Health Resources When

    You L ive Abroad

    When living abroad, you will want t o make sure you and your family have

    access to good health care. Making the best choice of doctors requires

    some advance planning and knowledge about the country where you will

    be living. I t is important to learn about cultural differences and the impact

    they may have on the health care you receive. The information that follows

    can help.

    Planning aheadBefore leaving for your familys assignment abroad, there are a number of

    steps you can take to be better prepared so that you get t he best health care

    services possible throughout your stay.

    Become familiar wi th the count rys climate and plan accordingly. Your preparations

    may include taking certain types of clothing, prescriptions, and medications to

    deal with allergies or other health issues. There may be vaccinations that your

    family members should have. The D epartment of State provides background

    information on countries on its Web site at www.state.gov/r/pa/ei/bgn/. You

    can also request print information from t he D epartment of S tate. The Fit for

    Travel Web site at www.fitfortravel.scot.nhs.ukcan help you learn about the

    diseases and health conditions in your host country. The resources listed at the

    end of this article may offer other helpful information.

    Consul t your embassy, consulate off ice, and other sour ces for informat ion on healt h

    servi ces in the area where you wi ll be livi ng. Embassies and consulate off ices

    typically organize lists of docto rs for expatriates. O ther private sources may be

    helpful. For example, H ighway to H ealth at www.highwaytohealth.com

    provides information on medical clinics and doctors by city and country.

    Br ing your fami ly members health histor ies wi th you and have copies on hand. This

    includes each persons medical records, inoculation history, etc.

    Ask your doctors at home if they are wi ll ing to consul t by phone or e-mai l wi th doctors

    in your new locati on.

    Be sur e your health insur ance information is in order . If you are concerned about

    complete coverage while abroad, you can learn more by consulting with

    programs that provide health insurance to expatriates. See the list o f programs

    at the end of this article.

    Br ing the medicati ons you wi ll need with you from home. Robin P ascoe, author of

    Cul ture Shock!, refers to this as your t raveling medicine cabinet. C onsider

    Overview

    How to find and use health

    resources when living

    abroad.

    Planning ahead

    Learning about local health

    resources

    Finding and meeting your

    doctor

    Being a good health care

    consumer Resources

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    2 l Finding Health Resources When Living Abroad

    bringing enough medication for at least one year. Your traveling medicine

    cabinet might include: a thermometer; Band-Aids; infant analgesic for fevers or

    toothaches; an adult analgesic such as aspirin or ibuprofen; antihistamines; an

    antibacterial cleansing agent; calamine lotion; anti-diarrhea medicines;antifungal ointments or sprays; rehydrat ion tablets; over-the counter cold

    medicines; and prescription medications you are currently taking.

    Br ing along a good fi rst -aid book. Be sure everyone in your household knows

    where the book is.

    Consider obtaini ng specialized health insur ance coverage if a fami ly member has

    special health needs or if you will be livi ng far fr om good health care servi ces. Health

    insurance for expatria tes and special programs like Wor ld C are may provide

    you with the array of medical help you need during your familys assignment

    abroad. Before signing up, be sure to g et references on the policy or program.

    See a list of suggested programs at the end of this article.

    Learning about local health resourcesOnce you have arrived in your new host country, begin the work of identifying

    a family doctor and any specialists you may need, including a dentist. Become

    familiar with nearby health care facilities and hospitals as well.

    M ake a list of the doctors and other speciali sts you will need to fi nd i n your new host

    count r y. You will want to find a family doctor or general practitioner.You may

    also need to find specialists such as a pediatrician, an orthodont ist, or an

    allergist. Find out what kinds of specialists are available and learn about the

    nearest lab facility. Ask how payment is accepted in the event you need

    immediate care but have no cash on hand.

    Find the near est hospital and learn about i ts admi ssions procedur es and special

    ser vices.

    Learn how to call an ambulance so you are prepared for any emergency. P ost the

    numbers near your phone. If you do not speak the local language, learn how to

    say your address.

    Learn about local poison cont rol cent er s and post phone numbers near your phone. I f

    you have young children, have complete information about poison antidotes

    and safety measures on hand at home where you can find them easily.

    Put together a fi r st -aid ki t for home and for your car. For information on this, go

    to the U .S. H omeland Security Web site at www.ready.gov/first_aid_kit.html.

    Be sur e you know how to say key phr ases in case there is a medical emergency. For

    example: H e fell down. H e has a bad cut. We need a hospital

    (ambulance), quickly. My phone number is . . . . I need a doctor .

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    3 l Finding Health Resources When Living Abroad

    Understand the prescr ipti ve drug that has been r ecommended to you. A drug may be

    prescribed to you under a brand name you have never heard of before. For

    example, the generic drug, penicillin, is produced and sold in many places

    under the brand name D ynapen . Although you may not be familiar with thisbrand, it may be widely available in your host country. The Web site

    www.rxlist.com, allows you to search on a generic name of a drug (e.g.,

    amoxicillin or naproxen) for information about the various brand names of the

    drug, its composition, and side effects. You can search by brand name and

    obtain detailed information about prescriptions drugs you are considering or

    using at htt p:// www.mythos.com/ pharmacy/I ndex_D rugName.aspx. The Web site

    www.dr ugstore.comis also helpful.

    While this online information may be useful, it is important to check with your

    doctor about the brand that has been prescribed to you. D ifferent brands mix

    the drug d ifferently. I t is important to be sure you consider allergies you oryour child may have to a certain generic drug or brand, and t hat you rule out a

    drug that might interact with something else you are taking. A good source for

    general information about drugs is the U .S. C enter for D rug Evaluation and

    Research, http://www.fda.gov/cder/drug/default.htm.

    Finding and meeting your doctorIdentifying a general practitioner or a pediatrician or dentist for your family is

    best done after your arrival in your host country.

    Talk t o local people and use onl ine sour ces to find doctors. Your embassy or

    consulate office will be able to give you a list o f doctors. Your host countrymay have a professional association of pediatricians or family doctors that can

    provide lists or referrals. C heck online sources as well, such as

    www.highwaytohealth.com. Also talk with local friends, colleagues, and o ther

    expatriates. They may be able to refer you to a good doctor . E veryone has an

    experience they can share that w ill help you figure out who to choose to care

    for your family. You can also call the nearest hospital for a referral. Ask if it

    has a family practice unit, staff pediatricians, or a referral list of doctors and

    dentists.

    Find out about the reputation of doctors. Word of mouth is best. C onversations

    with other expatriates and friends will help you learn more. You will want t oknow about the doctors communication style, his training and background,

    how long he has practiced in the area, and whether his patients have good

    results and feel well taken care of.

    Ask the doctor questions to help you understand her practice. Is she accepting new

    patients? D oes she speak English? Is there a lab nearby? What hospital does

    she use? What days and times does she see patients? D oes she have experience

    with the medical issues your family may need?

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    M ake an appointment to see the doctor before someone gets sick. This will help you

    and your children feel more comfortable. This is especially important if you

    are pregnant and meeting your obstetrician for the first t ime.

    Being a good health care consumerC ultural beliefs and norms will influence the way your doctor interacts withyou and the medical treatment you receive. For example, you may find that

    there are differences in the type and freq uency of childhood vaccinations, or

    treatment differences concerning such issues as pain management. You may

    find it impossible to obtain a prescription for certain drugs. Simply meeting

    with a male doctor privately if you are a woman may be a problem in some

    eastern cultures. The more you learn about the cultural differences in the

    practice of medicine where you will be living, the more comfortable you will be

    with the treatment you receive. This information will help you communicate

    with your doctor and other health care providers.

    If cultural differences or your doctors knowledge or interest in a certain

    medical problem is making you feel that your care is incomplete, you may want

    to consult your physician back home or t ravel to a city w here you can see a

    specialist who is willing to use all the methods you feel are appropriate.

    In add ition to understanding cultural differences, you will want to use common

    sense and good judgment so that you and your family get the best medical care

    possible when living abroad.

    Pay att ent ion to your healt h and your chi ldren s healt h. You do not want a cold to

    develop into something w orse, or your childs mild case of asthma t o worsen.D ont wait t o get professional help if you are ill or your child is ill.

    I n evaluat ing a diagnosis, share your knowledge about your chi lds personal i ty and

    temperament , including his tolerance for pain, wi th the doctor . Pay attention to

    your instincts about the possible source of the problem. You know your childs

    history better than anyone.

    Use a language interpreter available to help you i f you are havi ng a hard t ime

    communicati ng wi th doctors or staff . D octors, technicians, and hospital staff may

    have different approaches, offer different treatments, or have a different

    bedside manner than you are used to. U sing an interpreter will help them

    understand how you feel, as well as pinpoint answers to detailed questions you

    may have.

    Always check medicines provi ded by the pharmacy. Mix-ups can occur. Ask the

    pharmacist to help you understand the prescription, the dosage, and possible

    side effects.

    Get a second opin ion i f you have doubts or questions about the recommendat ion.

    D ont be afraid to ask questions. There are cultural differences in all areas of

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    life, including health care. You may be prescribed medicines you are not used

    to or t reatments that are foreign to you. For example, homeopathic medicine is

    more common in many parts of Europe. If your doctor recommends an herbal

    remedy, you may want to learn as much as you can about it before using it.You might correspond with your doctor back home to get a second opinion or

    with a friend who is knowledgeable about homeopathic medicine.

    Through careful research and double-checking information with expatriates

    where you are living, you will be able to find good right health care for your

    family. As is true with health care in the U .S., its important t o be a

    knowledgeable advocate fo r your familys health.

    Resources

    Country background

    D epartment of State

    http://www.state.gov/r/pa/ei/bgn/(see country background not es)

    H ighway to H ealth

    www.highwaytohealth.com(see lists of doctors and clinics by country)

    Health insurance/medical care

    Allianz World Wide

    www.all ianzworldwidecare.com

    BU P A International

    www.bupa-intl.com

    G ood Health

    www.Goodhealthwor ldwide.com

    Medjet Assistance

    www.medjetassistance.com(hospital-to-hospital emergency travel)

    World Clinic

    www.worldclinic.com(see Expatr iates)

    Emergency and travel medicine online

    International Association for Medical Assistance to Travelers

    www.iamat.org

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    Travel H ealth O nline

    www.t r ipprep.com

    Health facts

    Fit for Travel

    www.fitfortravel.scot.nhs.uk(see health fact s by country)

    The Merck Manual

    http://www.merckhomeedit ion.com/home.html

    PP P H ealthcare

    www.ppphealthcare.co.uk(see health fact sheets)

    Web MDwww.webmd.com

    2003 Ceridian Corporation. All rights reserved.