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Expanding your channel with VARs How UberGlobal did it Michael McGoogan, CEO, [email protected]

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Page 1: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs How UberGlobal did it

Michael McGoogan, CEO, [email protected]

Page 2: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 2

Joining the dots on our VAR program

What kind of hoster is UberGlobal?

How did we identify the VAR opportunity?

What got the interest of Ingram Micro?

What does our VAR program look like?

How does the VAR channel benefit our business today?

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Page 3: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

What kind of hoster is UberGlobal? 1

Page 4: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 4

What kind of hoster is UberGlobal?

Services to over 100,000 organisations: enterprise, business and consumer segments

Page 5: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 5

What kind of hoster is UberGlobal?

Fastest growing cloud services provider in Australia: 3 x BRW Fast100, CRN Fast50

Page 6: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 6

What kind of hoster is UberGlobal?

Traditional hoster origins: Revenues from domains, shared, dedicated and VPS

Page 7: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 7

What kind of hoster is UberGlobal?

We’ve gone ‘Uber’ with Parallels Automation: Exchange, SharePoint, Hyper-V VPS, VAR, PACI, Lync, APS, etc.

Page 8: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 8

What kind of hoster is UberGlobal?

Page 9: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

How did we identify the VAR opportunity? 2

Page 10: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,
Page 11: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 11

• This story begins with Parallels Automation being selected to solve our biggest strategic threats.

- How do we remain competitive in a global technology services business?

- How do we remain relevant to key suppliers?

- How do we place our customers ‘always ahead’?

Hosters require more than

innovation and customer service

to stay relevant.

infographic: cloudtimes.org

Page 12: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 12

How did we identify the VAR opportunity?

Deploy Parallels Automation! Gain access to the product roadmap of a multinational software company

that is strategically aligned with our success.

Page 13: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 13

So, our VAR story begins with Parallels Automation being selected to solve our biggest strategic threats.

- How do we remain competitive in a global technology services business?

- How do we remain relevant to key suppliers?

- How do we place our customers ‘always ahead’?

How did we identify the VAR opportunity?

In mitigating this threat we were very aware that we’d also generated a strategic opportunity to enable our own domain and shared hosting resellers with a broader set of products and a complete turnkey platform for cloud services.

Page 14: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 14

How did we identify the VAR opportunity?

Page 15: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

What got the interest of Ingram Micro? 3

Page 16: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,
Page 17: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 17

• Beer, scale, capability and, above all, the Parallels Automation N-tier reseller functionality.

What got the interest of Ingram Micro?

Capability

Scale

UberGlobal

Non-PA Hoster

Tech Startup

Page 18: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

What does our VAR program look like? 4

Page 19: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 19

What does our VAR program look like?

Power Reseller Program - Ingram Micro

1 2

3 4 Enterprise Partner Program - Ingram Micro

- System Integrators

- Large Digital Agencies

- Bespoke solutions

- VAR as a product…

VAR Program - Ingram Micro VARs

- Direct VARs of UberGlobal Wholesale

Affiliate Program - Direct customers of

UberGlobal Wholesale

Page 20: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,
Page 21: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Ingram Micro branded

reseller sign up.

Page 22: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Ingram Micro branded

welcome email.

Page 23: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Ingram Micro branded

reseller panel.

Page 24: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Sample implementation:

click through.

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Sample implementation:

click through.

Page 26: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

VAR branded online Store, order

process, notifications, invoicing

and…

Page 27: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

VAR branded end user control

panels.

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Page 30: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

How does the VAR channel benefit our business today? 5

Page 31: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs | 31

How does the VAR channel benefit our business?

A vastly increased sales force.

A vastly increased online presence.

VAR specialisation to take on verticals.

Lead generation for complex solutions.

Returns our focus back to core business: - Customer service

- Platform management

- Product expertise

Page 32: Expanding your channel with VARs - Parallelsdownload.parallels.com/summit/...ParallelsRoadmap... · Expanding your channel with VARs | 17 •Beer, scale, capability and, above all,

Expanding your channel with VARs How UberGlobal did it

Michael McGoogan, CEO, [email protected]