executive summary of the study on information security and e-trust in spanish households, annual...

7/31/2019 Executive summary of the Study on information security and e-trust in Spanish households, Annual report 2011 (17th wave)

1/26

Evehupiwe xuaany mg pfe Xpu`y mj ijgmanpimjxehuipy nj` e!puxp ij Xrnjixf fmuxefml`x

Njjunl ermp ?2>> &>4pf tnwe)

JNPIMJNLIJXPIPUPE MG HMAAUJIHNPIMJ PEHFJMLMDIEX


2/26

Mokehpiwex nj` aepfm`mlmdy

MOKEHPIWEX MG PFE XPU@Y

Pm hmarne uxex$ reherpimj mgxehuipy tipf pfe enl xipunpimjmg hmarupex*

Pm njnlyxe pfe ewmlupimj mwepiae mg xehuipy nj` e!puxpijìhnpmx*

Pm duiè ruolih ijipinpiwex nj`

rmlihiex pmtn`x iarmwijdxehuipy nj` dejenpijd nhlianpe mg puxp pmtn`x pfeIjgmanpimj Xmhiepy

Mjlije rnjel

j 1 8,755 &8` ~unpe ?2>>) j1 72,>50 &gma @eh ?227) >4 npn hmllehpimjx

7,868 hmarupex &8` unpe ?2 >95,>5> hmarupex &gma @eh ?2 57 npn hmllehpimjx

ûnpely uxexuwey

MRIJIMJ

Amjpfly xhnj mgxyxpeax

_EAMPE

NU@IPIJD

Reherpimj wx* _enlipy

&Rmdexxiwe enìjdx)

iXhnj

XPU@Y AEPFM@MLMDY


3/26

Pehfjihnl ijgmanpimj

Xnarle Rmrulnpimj

Xrnjixf Ijpejep uxex nde` mwe >5 tipf ge~uejp nhhexx pmpfe Ijpejep gma fmae

Xnarle

8,755 uxex xuweye`

7,868 eampe njnlyxex

Xnarle ìxpioupimj

Aulpixpnde xnarlijd xpnpigie` oy Nupmjmamux _edimj nj` xi{e~umpnx oy fmuxefml`, nde, dejè, tmc nhpiwipy nj` fmae xi{e

Ijgmanpimj hmllehpimjMjlije ijpewietx* Mjlije njnlyxix mg hmarupex

Giel`tmc

Xerpeaoe pm @eheaoe ?2>>

Xnarlijd em

Ij nhhm`njhe tipf pfe hipein mg xiarle nj`ma xnarlijd gmìhfmpmamux wninolex tfee r1~12*5 nj` gm n hmjgièjhelewel mg 95*5%, n xnarlijd em mg j18,755 ix >*7?% ixexpnolixfe`*


4/26

Hmjpejpx

Anij exulpx

Xehuipy aenxuex

Xehue oefnwimu fnoipx

Xehuipy aenxuex nj` ijhièjpx ij

fmaex tipf hfilèj

Xehuipy ijhièjpx Uxe enhpimj nj` pfe

hmjxe~uejhex mg xehuipy ijhièjpx

E!puxp ij Xrnjixf fmuxefml`x

Gijnl hmjhluximjx

fppr;--moxewnpmim*ijpehm*ex

Xpu`y mj ijgmanpimj xehuipy njè!puxp ij Xrnjixf fmuxefml`x

Njjunl ermp ?2>> &>4pf tnwe)

JNPIMJNL IJXPIPUPE MG HMAAUJIHNPIMJ PEHFJMLMDIEX


5/26

Anij exulpx

Xehuipy aenxuex

Evpej`e` uxe mg nupmanpe` xehuipy xmlupimjx*Njpiwiux nj` gietnllx, pfe amxp rmruln pmmlx &9>*7% nj` 47*4%, exrehpiwely)*

Nwende pnceur mg jmj!nupmanpe` xehuipy aenxuex*

Jmpnole uxe mg rnxxtm`x nj` `elepijd pearmny gilex nj` hmmciex &46*5% nj` 40*5%exrehpiwely)*


Dmm` eanil fnoipx;

Hfehcijd nll nppnhfe` gilex fnx ijhenxe` oy >? rehejpnde rmijpx &gma 75*8% pm44*5%)*

Mjlije onjcijd;

Ij pmpnl, 74*9% mg uxex xuweye` pyre ij pfe U_L*

R?R jeptmcx;

Juaoe mg uxex hlniaijd pfey `m jmp xfne nll pfe gilex mj pfei hmarupex fnx ixej oy

mwe >4%, nj` jmt xpnj`x np jenly 42%*


6/26

Anij exulpx

Xehuipy aenxuex nj` ijhièjpx ij fmaex tipf hfilèj

Pfe amxp tièly n`mrpe` xehuipy aenxuex pncej tipf edn` pm ijpejep uxe oyhfilèj ne onxe` mj hmaaujihnpimj*

@exripe pfix, pfe amxp tièly!uxe` aenxue ix rmfioipijd hfilèj gma ancijdruhfnxex tipfmup pfe rexejhe mg nj nùlp &98*>%)*

N pmpnl mg >8*?% mg rnejpx xny pfei hfil` fnx nhhexxe` xevunl hmjpejp*

Xehuipy ijhièjpx

_eheiwijd xrna ix xpill pfe amxp hmaamj ijhièjp &76%)*

Ij pmpnl, 05*?% mg hmarupex xhnjje` hmjpnij anltne, oup mjly ?2*5% mg pfmxexuweye` ermp anltne!elnpe` ijhièjpx ij pfe lnxp 8 amjpfx*

Pfe amxp hmaamj pyrex mg anltne ne xpill pfmxe tfihf hnj ance amjey gm pfenppnhcex, exrehinlly pmknjx*

Fidf lewel mg gndaejpnpimj ij èpehpe` anltne3 6>% mg anlihimux gilex fnwe mjlyoeej epehpe` mjhe*


7/26

Anij exulpx

Uxe enhpimj nj` pfe hmjxe~uejhex mg xehuipy ijhièjpx

Ompf `npn lmxx nj` xyxpea egmanppijd m eijxpnllijd xpill nggehp n aijmipy, np nmuj`>2%*

Uxex hmjxiè pfeaxelwex hnrnole mg exmlwijd xehuipy ijhièjpx oy pfeaxelwex&0>*5%) m tipf evrep dui`njhe &>7*8%)*

Gmu mup mg pej uxex `m jmp hfnjde pfei fnoipx ngpe xuggeijd xehuipy ijhièjpx*

Gete pfnj >2% nonj`mj mjlije xewihex nj` uxe ngpe xehuipy rmoleax*


Mjly 6% mg uxex fnwe lipple m jm puxp mg pfe Ijpejep*

Ruolih reherpimj ijìhnpex n hmjxpnjp iarmweaejp ij Ijpejep xehuipy3 nmuj` 52%hmjxiè pfe Ijpejep pm oe xnge ewey `ny, pfnp pfee ne gete nj` lexx xeimuxxehuipy rmoleax*

N ankmipy mg uxex hmjxiè pfeaxelwex pm oe hfiegly exrmjxiole gm mjlije xehuipy&08*6%)*

N pmpnl mg 68*0% uxex ndee pfnp dmwejaejp xfmul` oehmae ame ijwmlwe` ij Ijpejepxehuipy*


8/26

Xehuipy aenxuex nj` fnoipxEwmlupimj mg pfe `ehlne` uxe mg nupmanpih xehuipy aenxuex

Xehuipy aenxuex

90,0%9>,7%

05,6%

46,5%

75,8%

47,4%

09,9%

42,7%

7>,5%75,2%

58,6%

09,2%

5>,2%

07,4%

4,9%

8>,8%

2%

>2%

?2%

82%

02%

52%

72%

42%

62%

92%

>22%

@ih-Eje 24 Xerp-@ih>>

Njpiwiux rmdnaaex Njpiwiux ur`npexGietnllx Njpi!xrna xyxpeaxRmr!ur tij`mt olmhcijd xyxpeax Xehuipy rludijx gm omtxexNjpi!xrytne rmdnaaex Njpi!n` xyxpeaxRnejpnl hmjpml rmdnaaex


9/26

Xehuipy aenxuex nj` fnoipx

Xehuipy aenxuex

Ewmlupimj mg pfe `ehlne` uxe mg jmj!nupmanpih xehuipy aenxuex

00,9%

46,5%

55,?%

40,5%

?6,5%

56,9%

>6,7%

5>,8%52,0%

52,0%

?4,8%

02,0%85,?% 84,8%

??,5% ?6,9%

?>,4% ??,9%

7,9%

>4,5%

2%

>2%

?2%

82%

02%

52%

72%

42%

62%

92%

>22%

@ih-Eje 24 Xerp-@ih>>

Rnxxtm`x _eamwijd pearmny gilex nj` hmmciex

Onhcur hmriex Hmry mg xyxpea ehmwey ixh

Ceerijd ijgmanpe` mj hmarupe xehuipy Xrehigih fn` ixh rnpipimj

Uxe rmgile tipf expihpe` reaixximjx Mpfe idipnl hepigihnpex

Uxe mg elehpmjih @JI &Jnpimjnl I`ejpipy @mhuaejp) @mhuaejp ejhyrpimj


10/26

Xehuipy aenxuex

_enxmjx gm jmp uxijd nupmanpih xehuipy aenxuex &%)

Aenxuex

Fmuxefml`xpfnp `m jmp

huejply uxepfea

_enxmjx

Jmpntnre

@mjmpjee`

Rrihe

Rergmranjhe

@mjmppruxp

Ijeggehpiwe

Mpferx

Njpiwiux rmdnaaex 6*0% ?*5 86*7 >4*9 >6*8 8*7 5*8 >8*6

Njpiwiux ur`npex ?>*5% >2*4 ?6*9 >6*7 >8*8 5*? 5*6 >4*5

Gietnllx ?8*8% ?9*8 ?8*6 6*5 ?2*9 0*2 ?*4 >2*6

Mrenpijd xyxpea ur`npex ?0*0% >4*? ?5*4 >8*8 >8*9 4*0 7*2 >7*5

Njpi!xrna rmdnaaex m xeppijdx ?9*0% ?5*> ?9*? 9*2 >?*> 7*8 5*6 >?*5

Rmr!ur olmhcijd rmdnaaex m xeppijdx 85*2% ?7*0 ?6*8 6*8 >5*7 5*9 0*8 >>*?

Xehuipy rludijx gm omtxex 07*?% 88*> ?9*7 5*6 >0*7 8*5 8*? >2*?

Njpi!xrytne rmdnaaex 09*2% 82*6 ?4*2 >>*2 >>*> 7*8 0*> 9*6

N`!olmhcijd rmdnaaex m xeppijdx 58*8% 82*9 82*0 4*0 >?*2 0*0 8*5 >>*5

Hmjpejp gilpeijd rmdnaaex m xeppijdx 76*4% >7*4 07*? 5*8 6*4 5*9 8*5 >8*7


11/26

Xehuipy aenxuex

_enxmjx gm jmp uxijd jmj!nupmanpih xehuipy aenxuex &%)

Aenxuex

Fmuxefml`xpfnp `m jmp

huejply uxepfea

_enxmjx

Jmpntnre

@mjmpjee`

Rrihe

Rergmranjhe

@mjmppruxp

Ijeggehpiwe

Mpferx

Rnxxtm`x &hmarupex nj` `mhuaejpx) ?>*5% 8*7 70*> 5*4 6*9 ?*> 8*? >?*5

_eamwijd pearmny gilex nj` hmmciex ?5*5% >9*? 88*9 4*9 7*9 ?*5 ?*? ?4*8

Onhc!ur hmriex mg gilex 0>*>% >5*? 0>*2 5*7 0*4 ?*9 >*> ?9*7

Ancijd hmriex mg xyxpea ehmwey ìxhx 06*4% >9*5 86*9 0*8 5*4 ?*7 >*6 ?4*?

Xenhfijd gm hmarupe xehuipy ijgmanpimj 09*7% >7*> 84*2 5*? 7*8 5*0 ?*0 ?4*4

Fn` ìxc rnpipimjijd 59*7% ?0*8 0>*2 8*2 4*> ?*6 >*6 >9*9

_eduln uxe tipf expihpe` reaixximjx7?*4% >4*8 58*> ?*5 9*> 8*0 ?*> >?*5

Elehpmjih xidjnpue ìdipnl hepigihnpex 4>*>% >6*9 05*6 8*6 ?*4 4*> ?*2 >9*5

Elehpmjih I@ 44*>% 4*2 05*6 0*4 ?*6 6*? >*8 82*?

@mhuaejp m `npn ejhyrpimj 6?*5% ?0*4 04*> 8*2 5*2 0*> >*> >0*9


12/26


?229!?2>> ewmlupimj mg xehue oefnwimu fnoipx

6,7%

74,>%

74,9%

46,7%

92,5%

62,2%

4>,?%

>7,5%

75,2%

55,7%

4?,6%

64,5%

46,5%

74,8%

2% ?2% 02% 72% 62% >22%

Ay rmgile-ijgmanpimj hnj oe xeej oy njy uxe mg pfexmhinl jeptmc

I uxe pfe njpiwiux pm hfehc nll gilex `mtjlmnè` mj R?Rjeptmcx

I nltnyx pyre ij pfe U_L mg ay onjc m mjlije xfmr

Tfej ancijd pnjxnhpimjx I hfehc I$a uxijd n xehuehmjjehpimj

I jewe diwe hmjgièjpinl ijgmanpimj ij hfnpx m ijxpnjpaexxndijd

I nltnyx mtjlmn` nj` mrej gilex nppnhfe` pm eanilx&ìxndee)

I hfehc nll pfe gilex I `mtjlmn`

?229 ?2>>


13/26


?229!?2>> ewmlupimj mg xehuipy fnoipx elnpijd pm hfilèj

4?,?%

0>,4%

67,8%

64,9%

49,0%

64,5%

56,0%

89,0%

60,5%

9>,6%

47,2%

69,5%

2% ?2% 02% 72% 62% >22%

I xurewixe pfe hmjpejp pfey nhhexx ngpe enhf xexximj&omtxe fixpmy)

I fnwe henpe` n liaipe` uxe nhhmujp gm pfe hfil`$xIjpejep nhhexx

I fnwe nxce` pfea pm pell ae nomup njy oefnwimu mhmjpnhp tfihf xeeax ijnrrmrinpe m xuxrihimux

I tnj ay hfil` mg pfe rmoleax mg diwijd mup pfei mtj mmpfex$ rexmjnl ijgmanpimj

I pnhc pfei mjlije giej`x ij pfe xnae tny I `m pfei enllige giej`x

I na hmjheje` oy jetx ij pfe aeìn nomup pfe xngepy mghfilèj

?229 ?2>>


14/26


Anij xehuipy ijhièjpx elnpijd pm hfilèj pfnp rnejpx ne ntne mg

5,>%

7,5%

7,9%

4,>%

6,5%

>8,?%

2% 5% >2% >5% ?2% ?5% 82% 85% 02% 05% 52%

Iandex mg pfea ne ìxxeaijnpe` tipfmup pfei cjmtle`de

Mpfe hfilèj ijxulp, pfenpej m olnhcanil pfe hfil`

Nhhexx pm wimlejp, nhixp m xehp!elnpe` hmjpejp

Fnwijd diwej mup pfei rexmjnl hmjpnhp npn

@erejèjhy nj` xmhinl ixmlnpimj

Nhhexx pm xevunl hmjpejp


15/26

??,?%?4,8% ?4,8%

5>,>%

08,4%

06,9%04,?% 00,?%

06,5%00,0% 07,>% 05,6%

06,2%04,6% 07,0% 05,?%

2%

>2%

?2%

82%

02%

52%

72%

42%

62%

92%

>22%

@eh >2 Knj >> Geo >> An >> Nr >> Any >> Kuj >> Kul >> Nud >> Xer >> Mhp >> Jmw >> @eh >>

Reherpimj iXhnj

Ewmlupimj mg hmarupex hmjpnijijd anltne, reherpimj hmarne` pm `epehpimj

Xehuipy ijhi`ejpx

iXhnj


16/26

Xehuipy ijhi`ejpx

Ewmlupimj mg hmarupex hmjpnijijd anltne

iXhnj

Xehuipy ijhi`ejpx

2%

>2%

?2%

82%

02%

52%

72%

42%

62%

92%

>22%

Knj 24 Kuj 24 @eh 24 Kuj 26 @eh 26 Kuj 29 @eh 29 Kuj >2 @eh >2 Kuj >> @eh >>

X i i i`


17/26

>64>

?8?

67 88 ?? >> 02

2

?22

022

722622

>222

>?22

>022

>722

>622

?222

> èpehpimj ? èpehpimjx 8 èpehpimjx 0 èpehpimjx 5 èpehpimjx 7 èpehpimjx 7 èpehpimjx

?894?400

?>09

>0??>>?7

8467

09?0

0>7?

?89> ??04?782

88?9

>54?>69?

>095

>250 90?

>964??64

>9>2>4>? >788

>679??95

2

>*222

?*222

8*222

0*222

5*222

7*222

Knj >> Geo >> An >> Nr >> Any >> Kuj >> Kul >> Nud >> Xer >> Mhp >> Jmw >> @eh >>

Juaoe mg anlihimux gilex Uji~ue anltne wninjpx

Xehuipy ijhièjpx

Pmpnl juaoe mg anlihimux gilex nj` uji~ueanltne wninjpx

Juaoe mg epehpimjx mg enhf

uji~ue anltne wninjp, @eh >>

Xehuipy ijhièjpx

iXhnj

iXhnj

X ip i i` p


18/26

Xehuipy ijhièjpx

Ewmlupimj mg ixc lewel gm nll hmarupex &%)

Xehuipy ijhièjpx

iXhnj

57,0%5>,?% 5?,9%

55,9%5>,7%

55,4% 50,2% 50,8% 5?,?% 5?,0% 58,9%50,9%

6,2% 4,9% 4,7% 4,2% 6,6% 6,7%9,0% >2,?%

7,6% 7,0% 5,8% 5,9%>,2% >,2% 2,6% 2,7% 2,7% ?,0% ?,0% ?,?% ?,0% ?,7% ?,?% ?,?%

80,7%89,9% 86,6%

87,7%89,2%

88,8% 80,?% 88,0%86,7% 86,5% 86,4% 87,9%

2%

>2%

?2%

82%

02%

52%

72%

42%

62%

92%

>22%

Knj >> Geo >> An >> Nr >> Any >> Kuj >> Kul >> Nud >> Xer >> Mhp >> Jmw >> @eh >>

Jm ixc Lmt ixc Aeìua ixc Fidf ixc

H ` pi p i i` p


19/26

Hmjxe~uejhex nj` enhpimj pm ijhièjpx

_enhpimjx ngpe xuggeijd n xehuipy ijhièjp

+ Aulpirle exrmjxe

84,4%

?,4%

0,2%

0,4%

5,0%

7,6%

6,7%

9,6%

>8,8%

>5,2%

?9,0%

80,7%

2% >2% ?2% 82% 02% 52%

Jm hfnjde

Mpfex

Xpmr uxijd Ijpejep xewihex &eanil, ijxpnjp

Xpmr uxijd mjlije onjcijd xewihex

Xpmr ancijd mjlije ruhfnxex

Xpmr uxijd ujnupfmixe` xmgptne

Xpmr mtjlmnìjd gilex gma R?R jeptmcx,

Ijxpnll n xehuipy pmml gm pfe gixp piae

Hfnjde xehuipy pmmlx

Xpnp ancijd onhcur hmriex

Ur`npe xehuipy pmmlx pfnp ne nlen`y ijxpnlle`

Hfnjde rnxxtm`x

Hmjxe~ ejhex nj` enhpimj pm ijhièjpx


20/26

Hmjxe~uejhex nj` enhpimj pm ijhi`ejpx

Fmt xehuipy ijhi`ejpx ne exmlwe`

0>,5%

>7,8%

8>,>%

>>,2%

I hnj giv ip ayxelg I hnj giv ip tipf pfe felr mg nj evrep

I nxc n elnpiwe m giej` pm giv ip I pnce pfe hmarupe ij gm pehfjihnl xewihe

E puxp ij Xrnjixf fmuxefml`x


21/26


Mwenll, fmt auhf `m ymu puxp pfe Ijpejep=

6,8%

00,8%86,7%

4,4%>,>%

Any!Nud >>

N lmp mg puxp

Ejmudf puxp

Jm puxp np nll

9,7%

0?,0%

89,9%

7,5%>,5%

Xer!@eh$>>

^uipe n lmp mg puxp

Jmp auhf puxp



22/26


Reherpimj mg pfe juaoe mg xehuipy ijhi`ejpx hmarne` pm 8 amjpfx ndm

06,9%

89,6%

>>,0%

Gete jmt pfnj 8 amjpfx ndm Pfe xnae nx 8 amjpfx ndm Pfee ne ame pfnj 8 amjpfx ndm



23/26


Reherpimj mg pfe xeweipy mg xehuipy ijhi`ejpx hmarne` pm 8 amjpfx ndm

52,2%08,5%

7,5%

Lexx xewee pfnj 8 amjpfx ndm Nx xewee nx 8 amjpfx ndm Ame xewee pfnj 8 amjpfx ndm



24/26


Aenxuex èanjè` gma pfe Nàijixpnpimj

2,?%

5,?%

7,9%

4,?%

6,6%

9,4%

>5,8%

>7,7%

82,>%

2% >2% ?2% 82% 02%

Mpfex

Rmwiè pnijijd hmuxex nj` tmcxfmrx mj Ijpejepnj` xehuipy

Xurewixe nrrmrinpe uxe mg rexmjnl npn mj pfeIjpejep

Rmwiè exrmjxe-pehfjihnl xurrmp pm xehuipyrmoleax mj hipi{ejx$ hmarupex

Denpe hm!mìjnpimj namjd pfe mdnjixnpimjijwmlwe` ij xehuipy rmoleax

Ijgmanpimj nj` ntnejexx nixijd hnarnidjx mjixcx nj` rewejpimj

Ledixlnpiwe egma gm jet Ijpejep mggejhex

Xurewixe ame hlmxely tfnp ix fnrrejijd mj pfeIjpejep

@ewelmr gee xehuipy pmmlx

Njjunl onlnjhe


25/26

Njjunl onlnjhe

Xrnjixf uxex ij dejenl anijpnij n fidf lewel mg puxp ij pfe Ijpejep* Ame pfnj 92% mg

pfmxe xuweye` puxp pfe Ijpejep n lmp m ~uipe n lmp*

Ewej xm, mje ij gmu uxex `m jmp puxp pfe Ijpejep ejmudf pm ance rnyaejpx mjlije,eipfe pfmudf pfei heìp m èoip hn` m uxijd xewihex xuhf nx RnyRnl*

Ij pmpnl, 65*?% mg uxex pfijc pfnp ijhmehp uxe mg xmgptne ix pfe anij hnuxe mg n lnhcmg mjlije xehuipy, nj` 40*4% olnae n lnhc mg hnupimj ij xehmj` rlnhe*

Ntne mg evixpijd ixcx, 46*7% mg uxex hfehc pfey ne uxijd n xehue hmjjehpimj tfejhmjjehpijd pm pfe Ijpejep* Fmtewe, gete pfnj 82% mg uxex fnwe ìdipnl hepigihnpexgm wnli`npijd pfei rmheùex, nj` ?8% uxe pfe elehpmjih I@*

Tfile 05*?% mg hmarupex hmjpnij anltne, mjly ?2*5% mg uxex xny pfey fnwe xuggee`pfix pyre mg ijhièjp ij pfe lnxp ~unpe mg ?2>>*


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fppr;--ttt*ijpehm*ex

fppr;--moxewnpmim*ijpehm*ex

executive summary of the study on information security and e-trust in spanish households, annual...

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