executive fellowship in innovative health leadership...patient placement guidelines policy approved...

Patient PlacementMarcie Peterson, MSN, RN, CCRN, CNML

Director of Clinical Operations,Children’s Hospital & Medical Center Omaha, NE

About the Fellow

3 things I’d like you to know about me

The Test

Bucket List

Coach

Final Report February 2016 3

Role of Faculty/Mentor


Passionate curiosity

Battle-hardened confidence

Team smarts

Simple mindset

Fearlessness

Presenter

Presentation Notes

Passionate Curiosity – Kathy displayed an infectious sense of fascination with everything going on around me, continually striving to develop me into my best self, leadership style defined by questions rather than the answer, showing genuine enthusiasm, giving off positive vibes – she makes me feel like I can accomplish anything if I put my mind to it. Battle-Hardened Confidence – to take on challenge and relish in it, to want the tough assignment when the pressure is on, taking ownership of the challenge instead of looking for excuses, to face adversity with a sense of calmness, to embrace failure-value it-learn from it Team Smarts – understand how your team works, the different roles of individual players, and how to get the most out of the group, how to make people feel like everyone’s getting credit, have each other’s back, believing in your people, knowing your bench strength Simple Mindset – be concise, be brief, get to the point, make it simple…ask for what you want Fearlessness – Kathy taught me how to make discomfort my comfort zone by calculated and informed risk-taking. To do something and not just wait to be told or someone else will do it for you, to be able to make decisions and follow your gut.

My definition of innovationto achieve…

the unbelievable


https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjFpprr6IDSAhVk7IMKHQSKCuYQjRwIBw&url=https://fancy.com/things/304068386420168417/Unbelievable-Things&psig=AFQjCNEKDc_YQd_rci4J8LcEt6ISWj85yg&ust=1486654184954930

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjFpprr6IDSAhVk7IMKHQSKCuYQjRwIBw&url=https://fancy.com/things/304068386420168417/Unbelievable-Things&psig=AFQjCNEKDc_YQd_rci4J8LcEt6ISWj85yg&ust=1486654184954930

My “ah hah” moment about innovation: what I’ve learned about leading innovation

The Surprise That Awaits You

Creating a Sense of Mission

Small Gestures, Big Payoffs

Be Bold, Be Courageous


Presenter

Presentation Notes

The Surprise That Await You – All eyes are on you. You set the tone, so the sooner you appear comfortable leading innovation the quicker your team will have confidence in you. Creating a Sense of Mission – The art to leading innovation, the secret ingredient that makes people commit more of themselves to creating the greater good, to make extra effort, to make it personal and not just a job (share story of kid we sent to Denver) Small Gestures– Take the time to really listen and meet 1:1, following up on “small stuff” (how the page is sent out), Big Payoffs-When you figure out what makes their eyes light up and what they get excited about Be Bold, Be Courageous-Ask the hard questions, challenge the status quo, stand out in the crowd

Description of Project

Define and standardize a patient placement process per specific diagnosis/condition and floor

Develop nurse competency for complex care by unit


Proposed Impact of Project Agreement with Supervisor/Sponsor Patient Placement Guidelines policy

approved by Medical Executive Council Educate and train staff Successful implementation of practice

change

Anticipated Outcomes Reduce the # of diverted

patients per 10,000 patient days by 10% from 2016 to 2017


Innovation Steps of Project: Interprofessionalism, External Experiences


0

1000

2000

3000

4000

5000

6000

7000

8000

PICU

NICU

MED SURG 6

MED SURG 5

MED SURG 457%

7%

36%

5MS EPIC Acuity ScoreMissed Not App App

Total: 638

Patient Throughput

Project Accomplishments Current Status/Next Steps

Accomplishments Unity of Care Providers Patient Placement Policy Defined Orientation and

Competency Validation Process

What’s Next One Point of Patient Entry Bed Expansion Standard Mode of Communication Creating a Flexible Staffing Model


What will I do differently with what I’ve learned


Fellowship ExperienceTranslated to Work Environment

Brings out your true colors

Discover JOY in the work

Explore unforeseen territory

Dauntless


http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwi-wpiR8IDSAhWF34MKHYtxAtgQjRwIBw&url=http://thommiodom.com/tag/joy/&psig=AFQjCNFV1fXl6uNgkrxrHDjIOIbwxjXdBg&ust=1486656177255647

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwi-wpiR8IDSAhWF34MKHYtxAtgQjRwIBw&url=http://thommiodom.com/tag/joy/&psig=AFQjCNFV1fXl6uNgkrxrHDjIOIbwxjXdBg&ust=1486656177255647

Here’s my elevator pitch about being a healthcare leader in innovationAn innovative leader goes above and beyond what is expected as a healthcare provider. Innovative leaders rise to the challenge, display vulnerability and know when to be disruptive to bring out the best in their people, their team, their organization, their community and world. Innovative leaders feel a weight of responsibility and intense scrutiny…they also feel an overwhelming sense of pride and joy, knowing that what they do every day really does matter to improve healthcare.


Suggestions/recommendations for future Fellowship experiences

Extend the Fellowship 2 years

Share more “live and learn” innovation moments


executive fellowship in innovative health leadership...patient placement guidelines policy approved...

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