executive director - resources...jacqui bateson vice-chair – yorkshire housing and board member at...

Chair

Broadacres Housing Association |Chair | April 2020 2

www.broadacres.org.uk

Recruitment Pack Chair

Chair


Your application

Thank you very much for your interest in this post. On the following pages, you will find details of the role and the selection process to assist you in completing and tailoring your application. In order to apply you should submit:

• An up-to-date CV which shows your full career history – we recommend that this is no longer than three pages;

• A supporting statement explaining why you are interested in this role, detailing how you are a good candidate for this post and how you fulfil the person specification – we recommend that this is no longer than three pages;

• The declaration form – but completion of the equalities section is not mandatory, this is requested for monitoring purposes in line with our commitment to equality and diversity; and

• Indicate on the declaration form if you cannot attend any of the interview dates.

Please note that applications can only be considered if all the documentation is complete. Please submit your completed application documents using the online form, which is accessible via our jobs page: https://www.campbelltickell.com/jobs/

Applications must be received by 12 noon, Monday 4th May 2020.

Please ensure we receive your application in good time. If you do not see a confirmation message after submitting your application using the online form, please call us on 020 3434 0990.

Do call me if you wish to have an informal discussion about the role and organisation, or if you have any other questions to help you decide whether to apply.

Kind regards,

Kelly Shaw

Kelly Shaw

Senior Associate Consultant

07900 363803

https://www.campbelltickell.com/jobs/

Chair


Contents

Welcome from Broadacres 4

Vision, Mission and Values 5

Meet the Board 7

Role profile 11

Person specification 13

Key terms and conditions 14

Key dates and the selection process 15

Supplementary Information 16

The media advertisement 17

Chair


Welcome from Broadacres

Dear Applicant,

Thank you for your interest in becoming the next Chair of the Broadacres’ Group.

We are excited to be recruiting someone who will be able to build on the achievements of our outgoing Chair, Colin Wilkie, and who will continue to lead us on our Vision to be the Best Rural Housing Association in the country.

Broadacres operates throughout North Yorkshire, an area of high demand. Our location means we have a strong rural focus which makes us different to many housing associations. This rurality combined with high demand brings many interesting opportunities and challenges.

The group was established in 1993 as a stock transfer from Hambleton District Council when it had 4,200 homes. It now has over 6,400 homes, a growing number of shared owners and a private sale arm. We have 350 colleagues, and a turnover of £48m.

As well as our affordable homes we have four extra care schemes, a therapeutic day centre, a women’s refuge, mental health services, learning disabilities services and a young person supported housing project. This is part of the key role we play in the communities we serve. We value the wide range of partners we engage with and this will be an important part of your role as Chair.

Broadacres puts customers at the heart of its decision making which has resulted in our priority on affordable warmth and an improving high customer satisfaction score. We are proud of our welcoming culture and being an enjoyable place to work.

The board has positioned us to be a well performing organisation with a focus to deliver on our ambitious strategy and place-shaping agenda, recently regaining our G1 rating.

These are exciting and challenging times and working closely with the Board and myself to assist meeting the organisations goals and objectives, whilst jointly building strong relationships with partners and businesses will be key.

It is an exceptional opportunity for the right person to continue our journey towards being the Best Rural Housing Association and an organisation that is ambitious for its customers and to be an important place-shaper in North Yorkshire.

We look forward to receiving your application.

Yours sincerely

Gail Teasdale – CEO

Broadacres Housing Association

Chair


Vision, Mission and Values

Our Vision

‘To be the best rural housing association in the country’.

Our Mission

“Great people, providing great homes and great customer experiences across our rural communities”

The objectives of the Corporate Strategy are for Broadacres to create:

• Great Homes for people to live in;

• Great customer experiences;

• Great Places to live.

Three things will make this happen:

• Great people;

• Great governance

• Great finances

Our Corporate Strategy for the next five years:

We have developed a new SMART corporate plan around our three objectives:

Great Homes:

• Deliver £20m of investment in our existing homes focusing on improving their energy efficiency. We aim to achieve a minimum C rating for all our homes;

• Ensure the highest standards of health and safety are maintained.

Great Customer Experience:

• Move to an experience focussed approach ensuring our experience meets our customer expectations;

• Develop a digital vision so our customers can take advantage of the benefits new technology brings;

• Deliver a great repair service;

Great Places to Live:

• Deliver the care and support strategy to ensure that our more vulnerable customers can continue to live

independently;

• Continue to work with our network of organisations contributing to the wellbeing of North Yorkshire;

• Ensure customer involvement remains at the heart of our decision making.

• Deliver 1,250 new homes by 2023 with 60% for social/affordable rent, 30% for shared ownership and 10% for outright sale. Where appropriate we will work in partnerships with key stakeholders to achieve this;

Chair


Our foundations are: Great People:

• Develop the culture at Broadacres to one of empowerment, accountability and realism that will enable Great Customer Experience;

• Broadacres will become a modern social organisation. Great Governance:

• We have a G1/V1 grade from our regulator;

• Implement a modern performance framework to measure the outcomes from the corporate plan;

• Ensure risks are in line with the board’s aspirations Great Finances:

• Ensure efficient funding is available at the right time;

• Develop a pensions strategy.

Chair


Meet the Board Find out more about Board Management here.

Colin Wilkie

Chair

Associate Director and General Manager with Yorkshire and York Primary Care Trust, Hambleton and Richmondshire Primary Care Trust and Northallerton Health Services. Services involving people with mental health issues, learning disabilities, substance misuse and prison health. Currently Chairman of Directors/Trustees of Northdale Horticulture and Public Governor of Tees Esk and Wear NHS Foundation Trust. Key skills are governance, corporate and business planning, performance monitoring, leadership and probity.

Keith Holloway

Fellow of the Chartered Institute of Housing and MA in Policy Studies.

After a lifelong career in social housing, which included working in York, Redcar and Cleveland, and Wakefield, before a decade as CEO of Thames Valley Housing. Keith, in 2008, successfully moved into management consultancy, partnering commercial organisations to deliver governance and leadership development. More recently Keith has completed seven years as a non-executive member of Yorkshire Housing and chaired their Development Committee.

Luke Gallagher An experienced sustainability professional with a background in the housing and education sectors. In recent years Luke has worked for a social housing provider in the North East of England and subsequently for a large regeneration contractor as Head of Sustainability.

Luke is currently employed by the University of Leeds having relocated to Yorkshire and is responsible for developing and delivering the Zero Carbon commitment of the institution.

Luke holds an MSc in Clean Technology and membership of the Energy Managers Association.

Jacqui Bateson

Vice-Chair – Yorkshire Housing and board member at Craven Housing with skills in risk framework and board risk appetite, governance and board member recruitment, board appraisals and developing the strategic direction of the board.

Gordon Perry Joined the board of Broadacres Housing Association following retirement as CEO of Accent Group, a national housing association based in Yorkshire. Previously CEO of the Royal Borough of Kensington and Chelsea TMO and Assistant Director of Housing at both London Borough of Camden and at Bolton Metropolitan Borough. Having worked and lived across the North of England, London and the South East, has experience and expertise in a wide range of strategic housing market issues. Founding Chair of the National Association of ALMOs and a long-standing member of the HCA Provider Panel. As an independent consultant has a keen interest in governance and remains as passionate about social housing since embarking on housing career 38 years ago.

Member of the CIH Governing Board and Trafford Housing Trust, a Housing Association based in in Greater Manchester with a similar history as Broadacres as it is also has homes transferred from the Local Authority. Also joined the board of ARK Housing Consultancy and will support their consultancy with a focus on business planning, mergers, governance, board and executive selection and mentoring.

https://www.broadacres.org.uk/about-us/meet-the-board/

Chair


Martin Warhurst

Chair of Audit Board

Chartered Accountant and Member of the Chartered Institute of Housing since 2010.

BA Honours degree in Accountancy and Finance. Winner of two final year prizes – the Inland Revenue Tax Prize and Best Overall Performance Book Prize.

Jane Mulroy Experienced in a wide variety of high profile executive roles including Executive Director Business Delivery for The Pensions Regulator, Director of Finance, Procurement and Contracting for Chelsea and Westminster Healthcare NHS Trust and Principal Management Consultant for KPMG.

With extensive experience in the banking, university and health sectors.

Ruth Snell Retired solicitor having been a partner of Addleshaw Goddard LLP solicitors. Specialising in property and commercial contracts, Ruth has over 25 years of experience including social housing, commercial and residential property and projects. Ruth worked on transactions involving both private and public sector clients as well as funders. Non-executive director of St Leger Homes of Doncaster (Doncaster Council’s ALMO) and a member of St Leger’s Audit Committee.

Ann O’Hanlon Long service as NHS Chair and Board Member, Business Owner, School Governor, Trustee – Teesside Hospice

Ian Foy Ian’s current non-executive roles include being a board member of Knowsley Housing Trust, board member of Cambridge Judge Business School Executive Education Limited and Chair of Governors at a local primary school.

Ian is an experienced financial services executive with over 25 years’ leadership experience. He has worked extensively across the UK and also internationally. His most recent role was as Managing Director of Age UK’s Community Interest Company. Past roles have included Managing Director for home, motor & specialist lines for Aviva UK; Chief Executive Officer of Equity Insurance Group, a leading UK motor insurer and broker; Chief Executive Officer of IAG NZ (New Zealand’s largest general insurer) and member nominated director of a major pension scheme.

Justin Ives Chief Executive of Hambleton District Council

Strategic Finance Specialist, Sunderland City Council, Deputy Director of Finance, Durham City Council, Chair of North Yorkshire Armed Forces Covenant, Chair of the North Yorkshire Community Safety Partnership.

Chair

Broadacres Housing Association | Chair | April 2020 11

Role Profile

CHAIR DUTIES & RESPONSIBILITIES:

The Chair has particular duties and responsibilities that extend beyond the Board Member role profile.

The Chair leads on the following:

• Provide visionary leadership and ensure clarity of strategic direction to the Board and wider organisation.

• Ensure that the Board delivers its strategic plans and ensures Broadacres sets high standards of corporate governance, securing its viability and sustainability.

• Ensure that the Board satisfies itself as to the integrity of financial information, approving each year's budget, business plan and annual accounts prior to publication.

• In consultation with the Chief Executive set the Board agenda, taking account of the issues and concerns of all Board Members, ensuring that agendas are forward looking to concentrate on strategic issues.

• Encourage and support constructive relationships and team working within the Board and promote a positive culture with strong customer focus.

• Ensure that the Board operates effectively, efficiently and economically; allowing sufficient time for the constructive discussion of complex or contentious issues.

• To ensure that all Board Members make a full contribution to the Board’s affairs, work as an effective team, that their contributions are timely and relevant, and that appropriate standards of behaviour are maintained.

• Build and maintain an effective and constructive working relationship with the Chief Executive, providing leadership, support, advice and challenge as appropriate.

• Hold the Chief Executive to account for the effective management and delivery of strategic aims and objectives.

• Ensure constructive relationships between the Non-Executive and Executive Directors.

• Supporting and appraising the Chief Executive and other members of the Board.

• Ensure that the performance of the Board and its Committees are assessed annually and that strengths are recognised and development areas addressed.

• Ensure the Board receive accurate and timely information to enable the Board to make sound informed decisions, monitor performance effectively and manage strategic risks.

• Ensure that the tenants voice is heard throughout the organisation and that their views are built, where appropriate, into strategic decision making.

• Ensure that new Board Members participate in a full and tailored induction programme facilitated by the Company Secretary, and that Board Members receive appropriate training thereafter.

• Take an active role in Board Member renewal, recruitment and succession planning.

• Lead on Chief Executive recruitment when required.

• Ensure that the Board delegates sufficient authority to its Committees and Chief Executive to enable the business of the Broadacres group to carry on effectively between meetings of the Board and ensure that the Board monitors the use of these delegated authorities.

• Acting between full meetings of the Board in authorising actions required intra vires e.g. banking transactions and legal documents in accordance with relevant mandates.

• To chair the AGM and any other special meetings that may be required from time to time.

• Ensure that the Board obtains professional advice from external sources where necessary.

• To act as an ambassador for Broadacres, attending key stakeholder meetings, and promoting the development of its profile to ensure it is seen to influence on issues regarding housing, rural communities and environmental sustainability.

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BOARD MEMBER DUTIES & RESPONSIBILITIES:

Each Board Member has a:

• General duty to act in the interests of the Broadacres group, being committed to the corporate objectives and core values.

• Duty to ensure that the Broadacres group observes its rules.

• Duty to govern the Broadacres group with proper skill and care, contributing to, abiding by and assuming collective responsibility for, board decisions.

LEADERSHIP

• Share accountability for the direction and control of the Broadacres group within the agreed strategy, policy and planning framework, reviewing that framework as necessary.

• Ensure that obligations to stakeholders are understood and reflected in strategy and implementation.

STRATEGY

• Set objectives for the Broadacres group in the context of its aims, strategy and policy and determine the strategic aims and outcomes required.

• Review and evaluate current and future external opportunities, threats and risks together with current and future internal strengths and weaknesses to ensure effective decision making.

• In conjunction with the Board as a whole, be accountable for the quality and effectiveness of the Business Plan in contributing to delivering long term sustainability for Broadacres.

PERFORMANCE MONITORING

• Ensure there are agreed budgets for both revenue and capital expenditure that drive the outcomes set in the Business Plan.

• Review and monitor the performance of the Broadacres group against the Business Plan and ensure that the management information provided to the Board is of the nature and quality required.

RISK

• Ensure that there are systems in place to identify, manage and report risk to safeguard Broadacres’ assets.

• Agree policies and take decisions on all matters that might create significant financial or other risk to the Broadacres group.

• Ensure the operating climate is monitored and appropriate actions taken to deliver a positive climate for staff and board members.

GOVERNANCE

• Ensure that the Broadacres group complies with all legal and statutory obligations and that all regulatory requirements are met.

• In conjunction with the board as a whole, establish and review a Code of Conduct for all Board, Committee Members and staff.

• Assess how Broadacres follows the recommendations of the chosen code of governance and state compliance or non-compliance in Broadacres’ annual review and accounts.

PERSONAL DEVELOPMENT

• Be both well informed (undertake appropriate background reading, develop and maintain an appreciation of the key challenges faced by the Broadacres group) and contribute specialist knowledge, expertise and/or experience to the board.

• Contribute to creating and sustaining the “learning/generative board” by participating in board induction and development activities.

REPRESENTATION

• Promote the reputation and image of the Broadacres group by acting as an ambassador at key events and interfaces with tenants, stakeholders, staff etc., both internally and externally.

Chair


Person specification

EXPERIENCE:

• High profile track record of senior leadership and achievement within an organisation of a similar nature, scale and complexity.

• A track record of motivating and leading senior teams to deliver strategic objectives.

• Chairing boards/committees, dealing with governance issues, ensuring high performance and good decision-making.

• Working effectively with a wide range of stakeholders, preferably to include local politicians, investors and funders, commercial partners, regulators, local communities and customers.

• Successful work in political environments where the effective handling of high profile and sensitive issues was achieved, and key decisions influenced positively.

• A background of general & financial management, including management of large & complex budgets in an environment of risk, and a good awareness of funding & treasury matters.

ABILITIES, SKILLS AND KNOWLEDGE:

• Non-executive leadership – ability & vision to lead & represent Broadacres, giving a clear sense of strategic direction.

• Industry knowledge - A sound understanding of the regulatory environment and governance frameworks, with an ability to assimilate complex information and reports or a sound understanding of working in a regulated environment.

• Communications – ability to present arguments with knowledge & understanding of the wider strategic context; ability to speak in public, represent and promote Broadacres and to communicate effectively to ensure its aims & objectives are achieved.

• Working with stakeholder, partners and colleagues – an ability to operate effectively at all levels, and to develop positive relationships that generate confidence.

• Customers – an awareness of the needs and aspirations of current and potential tenants and customers of the association, to make a positive difference for tenants and local communities where they live.

PERSONAL STYLE AND BEHAVIOUR:

• A strong leader with credibility and enthusiasm; a decisive and effective decision maker who leads by example.

• As an ambassador, adopts an open, engaging and enthusing style.

• A personal and professional credibility that will command confidence at all levels. Ability to assess and interpret a wide range of stakeholder interests and requirements and balance them effectively.

• Ability to work as a member of a team acting and thinking corporately with a collaborative style that engages at all levels and promotes positive relationships throughout Broadacres and its partners.

• Committed to the values of accountability, openness, transparency and equality of opportunity including awareness of the impact of diversity and disability issues.

• Has the time and energy needed to discharge the responsibilities of the post in an appropriate way.

Chair


Key terms and conditions

The Role:

Chair

Remuneration:

The annual remuneration for the role is £11,000 per annum, plus reasonable travel expenses.

Time commitment:

The role requires an overall commitment of approximately 30 days per year.

You will be expected to prepare and attend meetings of the Board, to devote adequate time to away days, committees, visiting projects and meeting with the Chief Executive and undertaking training and development events as appropriate, and to attend and participate in reviews linked to individual performance and that of the whole Board.

Term of office:

The tenure length for a Board member is three years. This can be renewed provided this is permitted by the Rules and Broadacres' Code of Governance. All members are restricted to a maximum of six years’ continuous service (i.e. two terms, each of three years).

Meeting schedule:

The Board meets six time per year and has two strategic away days each year.

The committees meet four times each year.

Meetings are on Mondays and begin at 4pm.

Location:

Board meetings are held at Broadacres House, Mount View, Standard Way, NORTHALLERTON, North Yorkshire, DL6 2YD.

Chair


Key dates and the selection process

CLOSING DATE:

Monday 4th May 2020 (12 noon)

The longlisted will be agreed on Thursday 7th May. Successful candidates will be informed the following day. All unsuccessful candidates will be offered feedback by Campbell Tickell.

FIRST INTERVIEWS:

Wednesday 20th May 2020

Longlisted candidates will be interviewed virtually by a Campbell Tickell panel to include Gera Patel (Partner) and Kelly Shaw (Senior Associate Consultant).

On the same day there will also be an opportunity for candidates to have a virtual conversation with Colin Wilkie (outgoing Chair) and Gail Teasdale (CEO).

TESTING:

w/c 25th May 2020

Shortlisted candidates will be asked to complete an on-line psychometric test to explore leadership style in advance of the final interview.

FINAL INTERVIEWS:

Tuesday 2nd and Wednesday 3rd June 2020

Shortlisted candidates will be invited to an interview with Broadacres panel to include;

• Jacqui Bateson – Chair of recruitment panel

• Keith Holloway

• Ann O'Hanlon

• Kelly Shaw (Campbell Tickell Advisor)

There will also be the opportunity to meet a range of stakeholders as part of the final interview process.

Interviews will be held at Broadacres, Broadacres House, Mount View, Standard Way, Northallerton, North Yorkshire, DL6 2YD

Please note that due to COVID-19 and government recommendations the process may be conducted virtually. Details will be confirmed nearer the time.

Chair


Supplementary Information

Broadacres Website

Meet the Board

Meet our Management Team

Corporate Strategy 2018/23

http://www.broadacres.org.uk/

https://www.broadacres.org.uk/about-us/meet-the-board/

https://www.broadacres.org.uk/about-us/meet-our-management-team/

https://www.broadacres.org.uk/corporate-strategy/

Chair


Media Advertisement

Chair

Telephone 020 8830 6777 Recruitment 020 3434 0990

[email protected] www.campbelltickell.com @CampbellTickel1

executive director - resources...jacqui bateson vice-chair – yorkshire housing and board member at...

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