exclusive discounts on a range of servicesand contents insurance, directors’ and officers’...

Pages 5–6Professional indemnity and office insurance

Pages 7–8Rental transaction

platform

Pages 9–10Specialist reporting

software

Pages 19–20Tenancy deposit

protection

Pages 21–22Utility management

and insurance

Pages 23–24Tenant referencing

Pages 3–4Repair reporting

software

Pages 13–14Multifunctional

printers

Pages 15–16Automated rental

payments

Pages 17–18CRM and client

accounting software

Pages 11–12Client accounting and

HealthChecks

EXCLUSIVE DISCOUNTSON A RANGE OF SERVICES

Being a member means that you have exclusive access to a wide range of special offers from product and service providers.

We’ve vetted all our Propertymark Industry Suppliers, hand-picking the ones that will directly benefit you. With many substantial discounts now available on products and services—from Proptech to insurance to printer hardware, we’ve got you covered!

Updated: 22 January 2020Information correct at time of print. For the most up-to-date information please visit the websites: arla.co.uk/join/industry-suppliers | naea.co.uk/join/industry-suppliers

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fixflo.com

0207 183 1222 | [email protected]

Used in over 400,000 homes across the world, Fixflo is the market-leading and market-standard repair reporting software for managed residential properties. Fixflo also won the 2016 Sunday Times Gold Award for best supplier to the lettings industry.

Fixflo’s online, picture-based system allows tenants to easily and accurately report repairs in over 40 languages. Those reports can then be translated into English in seconds if required. The system also helps tenants to accurately identify their problem and provides information to help them resolve it by themselves in certain situations. There are specific versions of the system for different sectors of the industry: Fixflo Lettings, Fixflo Block and Fixflo Commercial.

Free text message credits for every Propertymark member that uses Fixflo (one per managed property) and an extended free trial for those that don’t.

Propertymark members can also enjoy exclusive access to the tenancy builder feature offered within Fixflo’s Letflo product, which allows them to create flexible tenancy agreements, in addition to easily being able to compile the documents needed to serve a Section 21 notice at the end of a tenancy.

REPAIR REPORTING SOFTWARE

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PROFESSIONAL INDEMNITY INSURANCE

ajg.com/uk


Gallagher are Propertymark’s official insurance broking partner, offering up to 20% off professional indemnity insurance for members. The insurance scheme is underwritten by Hiscox, and has enhanced coverage provided for theft by employees, an element which is sometimes excluded from professional indemnity insurance.

We understand and look after Propertymark members and also provide office buildings and contents insurance, directors’ and officers’ liability insurance and cyber liability insurance. Propertymark members benefit from interest free monthly payments through this scheme. We may be able to reduce your insurance costs by combining your professional indemnity with a combination of the add-on products previously mentioned.

BENEFITS OF INSURING WITH GALLAGHER

• Up to 20% off for members• Full retroactive cover from the day your business started trading for members• Policy is written on a ‘civil liability’ basis• Comprehensive claims management from notification to settlement by a UK

top-25 law firm• Defence costs paid in addition to the limit of indemnity purchased• Underwritten by a highly rated insurer• 0% premium financing available.

Up to 20% off professional indemnity insurance for Propertymark members.

Terms and conditionsThe 20% discount is provided by Hiscox and only applies to the professional indemnity product with Hiscox. The discount is applicable at both new business and renewal and is deducted from the premium at point of sale as against the premium prices quoted by Hiscox for non-members. Only current Propertymark members are entitled to the discount and proof of membership may be required. Claims history may affect eligibility. Gallagher or Hiscox the right to revoke or amend this offer at any time. Interest-free direct debit service is provided by Hiscox 0808 168 9571.

8

goodlord.co


Trusted by over 600 agencies, Goodlord works with UK lettings agencies to help increase revenue, cut 50-70% of admin costs and make renting better for everyone.

With Goodlord, you have one central platform to take care of everything to do with your rental transactions, from e-signing to deposit handling. By creating a system where the agent, landlord and tenant work together to complete a deal, we save agencies time and money while helping them serve their customers better. Goodlord works with hundreds of UK lettings agencies to make renting better for everyone.

Get Goodlord’s letting software free for two months and the first 50 new customers will also get 12 months’ free advanced tenant referencing for your agency. Terms and conditions apply, for more information go to: arla.co.uk/join/industry-suppliers/goodlord.

LETTINGS SOFTWARE TO MAXIMISE REVENUES

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We provide useful tools to streamline property management. Our reports are the latest in midterm efficiency and include:

• Habitation Check List (FFHH)• Midterm Inspection, with various seasonal reports• Quick Inspection, Fire Risk Assessment• Legionella Risk Assessment (we also sell the kits)• Block Management Reporting• Dilapidation, and Schedule of Condition Reports

Our software saves outsourcing costs, thus increasing revenue. It provides consistency in reports, helps you stay fully compliant, and increases company profile with an added White Labelling feature, allowing company branded reports.

We also offer our bespoke Tenants App, with our Plus package, allowing agent to tenant communication via smartphone, to report maintenance issues, and give the tenant access to digital copies of important documentation, certification, acknowledgements, and instruction manuals of goods exclusive to their rental property.

With packages from as little as £35 +VAT per month, KPR has over 2000 users globally, from small agencies to multi-branch corporate agencies, that produce thousands of reports daily. Let us show you what we could do for your business.

KPR is proud to be a Propertymark Industry Supplier and will honour a 20% discount on our ‘Plus’ packages for all members; simply quote your membership number and start enjoying the discounts.

PROPERTY MANAGEMENT SPECIALISTS

kpr.global

0208 54 22 333 | [email protected]

KPR produces specialist tenancy cycle reporting software, designed by letting agents, to help generate extra income, win new business and enhance service levels. KPR software

serves to help busy property managers efficiently carry out professional reports and offers them support from our Knowledge Centre.

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thelettingpartnership.co.uk


The Letting Partnership was created with the express purpose of supporting and promoting professionalism within the property industry specifically in the areas of client accounting and Client Money Protection. We are committed to continually raising standards and with our knowledge and capability, we have all the tools to consistently deliver unrivalled support services to letting agents across the UK.

Client accounting: The Letting Partnership processes all monies paid into client accounts, including rents, deposits, fees and commissions. PDQ payment facilities are also offered at no charge to agents. Discounted rates applied for all Propertymark members.

Client Money ‘HealthChecks’: A cost-effective alternative to audits on client money management in your business. The client money ‘HealthCheck’ is a quick and easy way to confirm the readiness of an agent’s processes and practices to handle client money. Terms and conditions apply, for more information go to: agenthc.co.uk

Save up to 75% on your accountant’s report. The ‘HealthCheck’ service has been adopted by Propertymark as an alternative to conventional accountants’ reports with agents saving on average £750.

CLIENT ACCOUNTING AND ‘HEALTHCHECKS’

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olivetti.com

01933 420 556

Olivetti has built and maintained a reputation as one of the world’s leading players in the Information Technology marketplace. With over 100 years of experience in research and innovation and a strong commercial presence around the world, Olivetti’s digital solutions still combine performance with exceptional quality and unsurpassed reliability.

Our range comprises A3/A4 colour and mono multifunctional devices along with mono and colour A4 desktop printers. The range provides comprehensive IT management, paper handling capabilities, high levels of security, mobile print capabilities and a wealth of finishing options. What’s more, our managed print and document workflow solutions provide users with the perfect tools to enable members to run their businesses more efficiently, productively and cost-effectively.

With excellent build-quality, long-life consumables and low energy consumption, our products have been designed to be low maintenance and, as a result, provide reduced total cost of ownership for members and minimise the impact on the environment.

Members get an exclusive 50% discount on all Olivetti multifunctional printers and 30% off our range of desktop printers.

MULTIFUNCTIONAL PRINTERS

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uk.payprop.com

020 3740 7614

PayProp is an automated payment provider to the property management industry. It is both easier to use and more powerful than existing solutions offered by banks and traditional software vendors. We are recognised as a Propertymark Industry Supplier, setting the standard for speed and accuracy of payments, cost and payment status transparency and complete transactional control.

Letting agents use PayProp to automate the incoming and outgoing payments and reconciliation of their lettings portfolios – on one platform. PayProp client accounts are integrated into the banking system, so deposit and rent balances are real-time and accurate. Agents’ client money is safe, as they can set custom user permissions for all system actions and see detailed audit logs of users’ actions.

Our customers improve their rent payments with automated mobile and e-mail reminders. A wide range of PayProp reports offers transparency of all transactions over any date range since becoming a client.

PayProp offers a 10% discount to Propertymark members.

AUTOMATED RENTAL PAYMENTS

18

reapit.com


Reapit has underpinned its software with a strong service and training ethos which has helped to attract and retain many leading brands including Carter Jonas, Chestertons, Marsh & Parsons, Martin & Co and Winkworth to name just a few. Our client base ranges from single-office agencies to national corporates—many of these agents have been loyal clients for years, as is shown by our 98% retention rate.

100% ACCREDITED ACCOUNTS

As an accredited supplier for the National Approved Lettings Scheme (NALS) and the Institute of Chartered Accountants of England and Wales (ICAEW)—the Agency Cloud Client Accounts software is rigorously tested to stringent standards. Reapit’s Agency Cloud platform continues to be the only combined software solution in the industry to hold both accreditations.

Not only does Reapit’s Client Accounts provide a world-class software solution, it also comes with our own team of supporting Client Accountants who proactively monitor all accounts to identify issues as they happen. As part of a commitment to excellence, each and every client account is automatically reconciled to the penny, every day.

Reapit is the UK’s leading CRM and client accounting software provider specialising in the lettings sector. Bringing 20 years of innovation to the property market, Reapit’s multi-award winning Agency Cloud platform provides everything lettings agents need to run and grow their businesses, from client accounts to property management, front office to back office, and everything in between; with powerful digital solutions such as the Landlord/Tenant Tracker building exceptional client experiences.

CRM AND CLIENT ACCOUNTING SOFTWARE

20

tenancydepositscheme.com


Tenancy Deposit Scheme (TDS) is the only not-for-profit, government-approved tenancy deposit protection scheme offering both free Custodial tenancy deposit protection and Insurance-backed tenancy deposit protection.

We currently protect over 1.3 million deposits across England and Wales and offer a free dispute resolution service to help resolve any disputes that may arise between landlords, agents and tenants; via a professional, impartial adjudicator. We pride ourselves on delivering outstanding customer service to all our clients and have won independent recognition with a range of awards and accolades including the Customer Service Excellence Standard.

As a Propertymark member, you receive our very best rates, not available to non-members. You will never pay more than £9.25 but could pay as little as £3.60 for Insured tenancy deposit protection.

TENANCY DEPOSIT PROTECTION

22

Tenant Shop have been working with letting agents to help reduce workload and improve profitability for over ten years. We provide you with an award-winning utility management service that streamlines the notification process, resolves billing queries and offers a unique hybrid void solution. We use our proprietary software, SULU and a team of more than 100 industry experts including a dedicated Account Manager to support your business and help manage your properties. Our accredited Concierge service delivers a 5* TrustPilot experience that is fully compliant, working to find tenants the best deals on energy and broadband/TV and offering a range of landlord and tenant insurances. We provide an automated energy void management service in partnership with ScottishPower, choice of market for energy switching services and work with Sky, Virgin Media and Talk Talk to provide exclusive offers on media solutions. We offer Contents and Liability insurance with the leading insurers protecting properties, fixtures and fittings, belongings and in some cases helping to protect deposits. We offer Rent Guarantee to give peace of mind to you and your landlords and we also work with Reposit, the leading deposit replacement alternative.

We are delighted to have been awarded Best in Sector: Tenant Services for the last 5 years at The ESTAS as we continue to place customer service at the heart of what we do.

UTILITY MANAGEMENT, HYBRID VOID SOLUTION, MEDIA AND INSURANCE

An award winning utility management supplier to the lettings industry.

SUPPLIER OF THE YEAR Silver Winner 2018BEST IN SECTOR Tenant Services, Supplier Awards 2015, 2016, 2017, 2018

Increasing profitability

Building relationships

Reducing workload

Call us: 0203 8239 353

tenantshop.co.uk


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vouch.co.uk


Join hundreds of agents now saving and making money with Vouch, why not book a demo today and see why so many letting agencies are making the switch.

Our fully automated web-based system puts you in control and with a full reference report for just £5 +VAT, it is incredible value for money. Designed by letting agents for letting agents Vouch will become a valuable virtual team member, working 24 hours a day 365 days a year.

That’s not even the best bit, Vouch opens a multitude of new income streams which will help offset the losses from the upcoming fee ban. As well as handling the whole utility notification process you can make up to £300 commission per tenancy from:

• Gas switching• Electricity Switching• Broadband• Rent Guarantee insurance • Landlords insurance • Tenant’s contents insurance• Sky TV

As a member, you will receive five additional Vouch credits when you sign up. No set up fee’s, no contract, no risk!

TENANT REFERENCING

exclusive discounts on a range of servicesand contents insurance, directors’ and officers’...

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