excellence in execution with speakers notes
TRANSCRIPT
Excellence in Execution
Keynote
10%
NINE
the whole strategy implementation
challenge.
underestimateLeaders
“One of the criticisms we would have of some of our colleagues who have studied strategy (and some consultants who advice on strategy) is that they a s s um e that once you design strategy it gets executed”
STRATEGYIMPLEMENTATION
Joseph Bowler,
Professor of Business Admin
Harvard Business School
“They don’t look inside the process
and realize that its much more complicated.”
Leaders are educated
to plan not to
implement
Leaders are educated
to plan not to
implement
We only teach strategy, not
its implementatio
n
Why Does Implementation
Fail?
90%
Failure
Rate
Top Six Reasons Implementation FailsBridges Research
1. Strategy is long-term and they run the business short-term/ quarterly
2. Leaders underestimate the implementation challenge
3. Leaders are trained to plan not to execute
5. People do not understands what the new strategy is, why we need it and how it impacts the business
6. Failing to align everyone in the organization to take the right actions
4. Implementation never goes according to plan
STRATEGYIMPLEMENTATION
© Bridges Business Consultancy Int, 2010
The Story of Strategy Implementation
so far…
+
The Current Equation
Vision, Mission & Values
Strategy
Change Management
= RESULTSxNOT FOR NINE OUT OF 10 COMPANIES
+
What do the one in ten companies do different?
Implementation Challenge
Vision, Mission &
Values
Change Management Implementation
Go beyond traditional
change management
Strategy Creation
Implementation is Impossible without People Engagement
Are you motivating employees to be involved in the
implementation and do they know what action
to take?
Create a Sense of Urgency
Explain why you need a new strategy both emotionally and
logically.
Successful Communication Evolves
Two Waves
Is everyone constantly communicated to about
what’s working, what’s not and what’s going to
happen next?
Is everyone constantly communicated to about
what’s working, what’s not and what’s going to
happen next?
© 2010 Bridges Business Consultancy Int All Rights Reserved
What is the goal of
communicating strategy?
Is everyone constantly communicated to about
what’s working, what’s not and what’s going to
happen next?
Align Processes to the New Strategy
Do staff members have an opportunity to
change the daily processes to meet the
requirements of the new strategy?
Changing Pay Grabs People’s Attention
Are the behaviors and actions required to implement the new
strategy encouraged and reinforced?
People Support
Biz Case Urgency
Communicate What’s Happening
Measure Performance
Culture Alignment
Process Synergize
Reinforce Right Actions
Review Discipline of Doing
Implementation Compass Summary
2. What worked?
Discussion Questions
3. What did not work well?
1. Identify an implementation you were involved in?
4. What did you learn?
5. What would you do differently going forward from what you have learned from this presentation?
Designed & Developed by:
www.bridgesconsultancy.com
Downloadable from www.implementation-hub.com