excellence at hand - korean air cargo world...

Excellence at HandExcellence at Hand

Korean Air Cargo’s leadership excellence continues withunchanging commitment to the customersMaintaining its core strategy of incessant evolution in air freight service, Korean Air continues to retain its global leadership. As a result, for 6 consecutive years since 2004, Korean Air has been rankedthe world No.1 in terms of International Freight Ton Kilometers. Korean Air is stepping into co-existencewith our precious planet, ‘the Earth’ by introducing Eco-Friendly Aircrafts, like B747-8F, B777F, A380,B787 which will synchronize the world trade with less carbon dioxide.

C O N T E N T S

03 PROFESSIONALISM at hand05 History of Excellence07 Beyond World No.1

09 COMPETENCE at hand11 Global Service Network15 Exclusive Cargo Terminals

19 SOLUTION at hand21 Time Definite Solution22 Customized Solution22 Standardized Solution23 Specialized Solution

25 SUSTAINABILITY at hand27 Thinking about ‘safe and clean Earth’29 A Spirit of Caring and Sharing

ReachingSkyward

Professionalism

Competence

Passion, Innovation, Excellence.Korean Air continues to lookto the future as a truly respectedleader in the world aviation industry.

Focused and Dedicated. Korean Air knows what itsbusiness is all about working together as a team.

Quality service, global network and committedpartnership constitute Korean Air’s strength.

Solution

Sustainability

Delivering quality solutions for our customersacross the world is the core value to

achieving global leadership.

Together with the customers,Korean Air steps forward to green Earth.

Over the last four decades, Korean Air has responded to market challenges by

focusing on its core values to deliver “PROFESSIONALISM”

Commitment

The Professionalism at hand

Dedication and passion for Professionalism

With professionalism, Korean Air has been responding to various customer groups lookingfor differentiated cargo solutions. Its strenuous efforts and investment in facilities, fleet,quality management and training have resulted in the continued recognition of qualityservice in the airfreight industry. Dedication and passion for professionalism have been the main drivers for Korean Air to develop air freight service for more than 40 years.

Korean Air’s continued efforts for excellence have resulted in the world’s #1 cargo airline

for 6 CONSECUTIVE Years. Recognition

05 | KOREAN AIR CARGO The PROFESSIONALISM at hand

History of Excellence

Opening Korean civil aviationhistory

1969Korean Air founded

1971Began transpacific Boeing 707F

cargo service to the USA

1974Became the world's first airline to

introduce Boeing 747F on the

Pacific routes

1981Dedicated its own international

cargo terminal at Los Angeles

International Airport, which served

as a driving force for the nation's

export economy

1984New head office dedicated in Seoul

1996Took delivery of B747-400

freighter, 1st of its kind

1997Main global headquarters campus

containing Global Operations

Center dedicated at Gimpo

International Airport in Seoul

1999Mr. Cho Yang-Ho appointed as

chairman of Korean Air

1996~2000Ranked world's No.2 in FTKs by

IATA for 5 years in a row

Ushering in a New Era of Growth

1969-1979 1980-1999

Now, Korean Air flies beyond the best.

Corporate Profile KOREAN AIR CARGO | 06

Since its foundation in 1969, Korean Air has set up milestones thatimpressed the airfreight industry ; Founding Global Air CargoAlliance, SkyTeam Cargo, running state-of the art airfreightTerminals at ICN, providing largest air freight capacity ontranspacific route with mega fleet(27 B747-400Fs). Korean AirCargo’s best organized resources will guide the customers to the satisfaction unheard of.

2000Launched SkyTeam Cargo

together with Aeromexico,

Air France and Delta

2000Opened its own international cargo

terminal at JFK

2001Opened Cargo Terminal 1

at Incheon Airport, Korea

2007Terminal 2 was opened to increase

Korean Air's annual cargo-handling

capability at Incheon to 1.61 million tons

2004_2009Retained world No.1 leadership

for 6 consecutive years

Leading the Way Forward Towards a SustainableGrowth

20112000-2010

07 | KOREAN AIR CARGO The PROFESSIONALISM at hand

Beyond World No.1

Korean Air Cargo ranks No.1 GlobalCargo Airline for 6 years in a row.

Korean Air celebrates another landmark year in 2009 as it topped the global ranking for commercialairline cargo operations for six consecutive years. Its remarkable achievement is attributed to KoreanAir’s competitive schedule, diversified networks, flexible operation of routes responding to marketchanges, highly specialized service by product.

Rank Airline

1. Korean Air (1)

2. Cathay Pacific Airways (2)

3. Lufthansa (3)

4. Singapore Airline (4)

5. Emirates (6)

6. Federal Express (5)

7. China Airline (10)

8. Air France (7)

9. Cargolux (8)

10. UPS Airlines (9)

Millions

8,822

7,722

6,660

6,455

6,396

5,808

4,903

4,672

4,652

4,495

International Scheduled Freight Tonne-Kilometres


We fly skyward because it is only where we can point beyond World No.1

Numerous world airfreight magazines hailed Korean Air’s achievement as World No.1 with record of 8.822billion Freight Ton Kilometers. It represents Korean Air’s growth engineered by successful management of complex business factors amid global recession.

The Competence at hand

LargestCapacity

Offer

Korean Air’s world biggest freighter fleetmakes possible its global presence and

customer satisfaction worldwide.

Challenge, Flexibility, Expertise ;Core values of Korean Air’s competencySince the inaugural freighter on transpacific route in 1971, Korean Air’sfreighter operation has been the history of ‘Challenge and Response’ over the past 41 years. Korean Air’s attitude of undaunted challenge paidoff with noticeable rewards especially at the time of economic crises.Through successful operations of various types of cargo, it hasconsummated field knowledge into sophisticatedly organized expertise,which is now Korean Air’s valuable asset. Its explicit and tacit knowledgeacquired through its operation history are still being lively appliedeverywhere Korean Air freighters are flying.

GlobalNetwork

Up-to-dateFacilities

An extensive network and advanced cargo terminalsenable Korean Air to command expansive geographic

footprint over the world.

11 | KOREAN AIR CARGO The COMPFTENCE at hand

Global Service Network

Passenger & Cargo

Passenger

Cargo

Delivering Satisfaction to whoever needs it across the world

�

Network and Fleet KOREAN AIR CARGO | 12

Every time you ship your shipment on Korean Air, the world really getssmaller fitting into your hand.

We are where you are.


Linking 16 destinations,Korean Air Cargo’sAmerican service network isthe most extensiveand convenient.

GRU

HNL

ANC

YVRSEA

SFOLAS

LAXDFW

ATLCHI WAS

NYC

YTO

MIA

TLV

TAS

MOW

LEDSTO

CPH

AMSPRG

VIE

ROMMIL

FRALON

PARBSL

MAD

ZRH

OSL

VVO

NVI

DXB

IST

CAI

BRU

Americas

16cities

The well organized networks,connecting 26 destinationsenable our customers toaccess Europe most effectively.

Europe

24cities

Network and Fleet KOREAN AIR CARGO | 14

CTSHKD

AOJAXT

KIJ

TYOFSZ

NGO

OSAOKJ

OITNGSKOJ

FUK

KMQ

DLC

WEHTAO

BJSTSN

YNTTNA

CGO XIYSHA

WUHCSX

KMGTPE

SZX

CAN

HKG

XMN

SHE

YNJ

ULN MDG

NAN BNE

GUM

DEL

BOM CNX REPHAN

PNHSGN

MAA BKK

KUL

DPS

BKI

CEB

MNL

SIN

JKT

PENHKT

KTM

SYD

MEL

AKL

37Providing competitive schedules toChina and Japan, Korean Air Cargofocuses to enhance a customers’ value.

China & Japan

The competent networks, serving24 cities with a geological advantageprovide customers with thorough and punctual service

Southeast Asia & Oceania

24cities

cities

in China & Japan


Accuracy, Efficiency,Automation;Factors bringingsatisfaction to Korean Air’s Customers

Korean Air runs its own exclusive cargoterminals at Incheon, New York, Los Angeles,Osaka, Tokyo, where Korean Air’s standardoperation procedures are strictly applied.The best point is that Korean Air can ensureand maintain its quality services better atthese exclusive cargo terminals, which makepossible direct operation control and closemonitoring and evaluation of ground servicebased on a customer-oriented scale. Allexclusive terminals are equipped withtemperature-controlled coolers, freezers,vault rooms and other facilities for morecaring service. Best practices acquired fromthe exclusive cargo terminals are shared withall other Korean Air stations.

Exclusive Cargo Terminals


Capable of handling up to 1,350,000 tons a year, Korean Air’s Cargo Terminal 1 at Incheon Airport serves as a powerfullogistics hub of the Northeast Asian region to handle the region’s continuously boosting cargo handling demand.

Incheon Cargo Terminal 1

Opened next to Incheon Cargo Terminal 1 in 2007, Cargo Terminal 2 at Incheon can process 260,000 tons of cargoannually. Being the latest addition to Korean Air Cargo’s own terminals, Incheon Cargo Terminal 2 features a widevariety of the modern cargo handling equipment.

Incheon Cargo Terminal 2

Area

Annual Handling Capacity

Elevating Transfer Vehicles

Transfer Vehicles

Work Station

Truck Dock

Scale

AS/RS

420m X 105m

(44,100m2 )

1,350,000ton

4 (1,048 racks)

2

36

70

17

768 positions

*AS/RS: Automated Storage & Retrieval System

Area



Work Station

Truck Dock

Scale

210m X 105m

(22,050m2 )

260,000 ton

2 (424 racks)

17

21

13

Dedicated in December 1981, this terminal is one of the largest in the continent of Americas. With a total floor space of11,717 , 125,000 tons of cargo can be handled annually. A fully automated system provides advanced customsclearance and links directly with the U.S. Customs Automated Manifest System (AMS).

Los Angeles Cargo Terminal


Opened on Dec. 28, 2000 at JFK International Airport with an investment of $102 million, this terminal is one of thelargest cargo terminal structures in the eastern U.S. with a total warehouse floor area of 17,065 , and has annualcapability of handling 200,000 tons.

New York-JFK Cargo Terminal

Area



Work Station

Truck Dock

Scale

Nose Door Dock

134m X 97m

(11,717 m2 )

125,000 ton

2 (104 racks)

11

18

5

1

Area



Transfer Vehicles

Work Station

Truck Dock

Scale

Nose Door Dock

AS/RS

198m X 88m

(17,065 m2 )

200,000 ton

2 (328 racks)

2

23

34

11

2

783 positions


This terminal began operations in September 1994. With a total floor area of 2,931 , it is capable of handling 40,000 tons annually

Osaka-Kansai Cargo Terminal

This terminal began to operate in January 1985 and has a total floor area of 2,405 capable of handling 37,000 tonsannually. The terminal is adjacent to the apron, allowing direct and swift warehouse-to-aircraft loading and unloadingwith minimal handling time.

Tokyo-Narita Cargo Terminal

Area


Scale

Rack

35m X 70m

(2,405m2 )

37,000 ton

3

27 positions

Area


Work Station

Scale

Rack

42m X 70m

(2,931m2 )

40,000 ton

4

5

32 positions

ValuedSolutions

The Solution at hand

Special shipments require special solutions; Whatever shipment you want to ship,

the solutions are always AT HAND with Korean Air.

TailoredServices

Korean Air is ready to offer products full of “Value Inside”Korean Air carries 4 common products(Equation, Variation, Cohesion, Dimension)sharing with SkyTeam Cargo members. They are delivering customers’expectations,wishes and values as requested. Customers’ needs are Korean Air’s prime concernwith which it can design more adaptable service. Variation and Cohesion areintentionally left open for customers’ extra requirements to make the products morebeneficial to the customers. This is how Korean Air interacts with its customers tocomplete service. So, we call it ‘Solutions at hand’.

Shipments, from heavy equipments to pharmaceuticalproducts, shall be handled with the most dedicated service

by Korean Air’s best cargo operation teams.

21 | KOREAN AIR CARGO The SOLUTION at hand

Solutions

Best Solution for urgent and minor

shipments

The service is the optimum solution for

urgent and big & heavy shipments

Offering most convenient express delivery

Customized Products KOREAN AIR CARGO | 22

Manufacturer, freight forwarder and Korean Air

together design the best solution

Even one small packet will be cared under

renowned Korean Air’s standard quality service

Customized to supply chain

Economical andstandard quality care

23 | KOREAN AIR CARGO The SOLUTION at hand

Special solution for special cargo.

Dedicated specialists available for 24/7

customized service.

Heavy, big shipments; provides the technical and logistical

means to transport goods that are extremely large, heavy

Gaments on hangers ; A system for transporting garments

on hangers specially designed to meet the needs of haute

couture and ready-to-wear fashion manu facturers.

The temperature-sensitive option for products demanding

a certain temperature level of storage; Dedicated handling

for medical and pharmaceutical products, fine chemicals

and biotechnology that need to be kept through utilization

of temperature-controlled cooling containers.

Professional care for special requirements

Customized Products KOREAN AIR CARGO | 24

For shipments of precious artworks ; One-off

arrangements and specialized logistics to

ship artworks in optimal conservation and

security conditions.

Dangerous goods as defined by ; IATA

Dangerous Good Regulation Designed

specifically for the carriage of dangerous

goods.

Perishables requiring more of a cool-chain

service; Safe transport for temperature-

sensitive products.

Live animal shipments as defined by IATA

LAR ; Guarantees the transport of all live

animals in optimum conditions of safety,

comfort and hygiene.

Specialized in secured transport of vehicles;

test/prototype cars, racing cars and etc.

Shipments of high commercial value;

provides protected storage and high level of

security

Responsibility

The Sustainability at hand

Korean Air strives to live up to its social responsibility,caring about the environment and its society.

Dedicated to a sustainable future;Korean Air’s business goes beyond flight operations and into our living environment

As one of the world’s leading airlines, Korean Air strives to live up to its social responsibility,caring about the environment and the society it serves. Korean Air has made consistent efforts to preserve the environment and minimize itsimpact on the environment. Its planned introduction of such highly efficient and eco-friendly aircraft is part of such efforts. Korean Air also goes beyond geographical borders todeliver hope to local communities and offer worldwide social contributions such as takingpart in the disaster relief activities in various parts of the world. Corporate social responsibility is the soul of Korean Air.

Contributions

Going further, eco-friendly

Our efforts go beyond geographical border delivering hope to localcommunities and offering social contributions in various parts of the world

Korean Air launches the eco-friendly yet progressiveairplanes such as B747-8Fs, B777Fs, A380s, and B787s.

27 | KOREAN AIR CARGO The SUSTAINABILITY at hand

‘safe and clean Earth’

Eco-friendly Aircrafts

‘To save the Earth’ is Korean Air’s top must-dojust like everyone else who cares about the Earth.Korean Air is introducing eco-friendlyaircrafts (B747-8Fs, B777Fs, A380, B787) to reduce the emission of carbon dioxide.

B747-8F- 17%* Reduction in fuel and carbon dioxide- 28% Below 2008 industry limits for NOx- 30%* Smaller noise footprint*Relative to the 747-400F 85dBa noise area

B777F- 29%* Reduction in fuel and CO2

- Below 2008 industry limits for NOx- Quieter than Stage 4 limits*Relative to the 747-200F

Thinking about

Reference :Boeing.com

Eco-Friendly and Innovative KOREAN AIR CARGO | 28

Lightweight Containers

Korean Air is utilizing 610 lightweight Containers, which are made of advancedcomposite panels and approximately 40% lighter than normal ones. Those Containersreduce 2,800 tons of carbon dioxide emissions per year and save 1.9 million pounds of fuel annually.

29 | KOREAN AIR CARGO The SUSTAINABILITY at hand

A Spirit of Caring and Sharing

1 Cleaning Up Oil Spills in Taean, Korea

Korean Air employees visited an area inTaean, South Chungcheong Provincecontaminated by oil spills and participated inactivities to clean up the area. At one point,when the clean-up was stalled due to ashortage of oil-absorbant cloth, Korean Airimmediately purchased 10.2 tons of oilabsorbantcloth through its U.S. branch andquickly transported it to volunteers at thesite. In addition to Korean Air's supplying ofmaterials and equipment for volunteers, ouremployees joined the movement to revivemarine life by volunteering for the clean-up.

2 Transporting Relief Materials to Earth-hit

Sichuan Province

Korean Air dispatched a special cargo plane to deliver 2,000 blankets and 3,000 boxesof bottled wateras well as medical staff from Inha University toaid refugees in Sichuan Province, China, which wasdevastated by a very large earthquake. Since 1998Korean Air has offered support and transported reliefgoods to regions devastated by disasters such as a floodin China's Hubei Province, an explosion in Yongcheon,North Korea, an earthquake in Nigata, Japan anda tsunami in Southeast Asia. In the future, Korean Airwill continue its commitment to borderless sharing byextending a helping hand whenever and wherever itssupport is needed.

3 Korean Air sent oil absorbent materials

for fights against oil spills that occurred

along the west coasts of Korea

Living up to its social responsibilities,Korean Air goes beyond borders to deliver a sharing spirit across the world.

1 2

3

Global Sharng KOREAN AIR CARGO | 30

4 Transporting Relief Materials of KOICA to Burma

where the cyclone Nargis had occurred.

5 Korean Air participated in the transportation of

disaster relief aid to the victims of Hurricane Katrina

Korean Air's volunteer groups made up of flight attendants,Gonihoe (female) and Seungwoohoe (male) hold the "Sky Love Bazaar" every year, where items donated by Korean Air employees and souvenirs collected in traveling around the world are sold and world are sold and the money raised is used

6 Korean Air supported tree-planting programs in

Mongolia as part of the “Korean Air Forest” project

7 As part of its green management program, Korean

Air has demonstrated continued support for

sustainable forestry.

Korean Air initiated tree-planting programs in Mongolia for itsKorean Air Forest Project and the Kubuchi Desert, Inner Mongolia,as part of its Green Forestation Project. Those efforts were expandedto the urban area of Los Angeles in 2009.

4 5

6 7

31 | KOREAN AIR CARGO

Cargo Office Directory

Korean Air Cargo’s Worldwide Presence

CHINABeijing 86-10-6454-3666(Reservation)

86-10-6454-3668 (Airport)

Changsha 86-731-8479-9701(Reservation)

86-731-8479-9702 (Airport)

Dalian 86-411-8365-8510(Reservation)

86-411-8388-7180 (Airport)

Guangzhou 86-20-3607-0566(Reservation)

86-20-3607-0170 (Airport)

Hong Kong 852-2215-3571(Reservation)

852-2769-8471 (Airport)

Ji Nan 86-531-8611-8847(Reservation)

86-531-8873-8329 (Airport)

Kunming 86-871-315-8299(Reservation)

Qingdao 86-532-8922-8952(Reservation)

86-532-8922-8955 (Airport)

Shanghai 86-21-5208-2120(Reservation)

86-21-6833-1270 (Airport)

Shenyang 86-24-2334-1120/1(Reservation)

86-24-8939-8632/8636 (Airport)

Shenzhen

86-755-8293-3106/7(Reservation)

86-755-2750-0466 (Airport)

Taipai 886-2-2518-0295(Reservation)

886-3-393-1842 (Airport)

Tianjin 86-22-8488-8273(Reservation)

86-22-8488-8275 (Airport)

Ulan Bator 976-1131-7100 (Reservation)

976-11-379-659 (Airport)

Weihai 86-631-532-7056(Reservation)

86-631-864-5599 (Airport)

Wuhan 86-27-8556-1581 (Reservation)

86-27-8581-9170 (Airport)

Xiamen 86-592-562-5265 (Reservation)

Xian 86-29-8837-3912 (Reservation)

Zhengzhou86-371-6788-1288 (Reservation)

86-371-6851-9385 (Airport)

JAPANAkita 81-3-5443-3377 (Reservation)

81-18-886-8188 (Airport)

Aomori 81-3-5443-3377 (Reservation)

81-17-729-0511 (Airport)

Fukuoka 81-92-441-4104 (Reservation)

81-92-441-3378 (Sales)

81-92-477-7561 (Airport)

Hakodate 81-11-281-2022 (Reservation)

81-138-59-3323 (Airport)

Kagoshima 81-92-441-4104 (Reservation)

81-92-441-3316 (Sales)

81-995-58-3763 (Airport)

Kanazawa 81-569-38-0663 (Reservation)

81-761-24-1665 (Airport)

Nagasaki 81-92-441-4104 (Reservation)

81-92-441-3316 (Sales)

81-95-824-3188 (Airport)

Nagoya 81-569-38-0663 (Reservation)

81-569-38-0660 (Airport)

Niigata 81-3-5443-3377 (Reservation)

81-25-244-3320 (Reservation)

81-3-5443-3388 (Sales)

81-25-271-5541 (Airport)

Okayama 81-6-6263-8896(Reservation)

81-86-294-4951 (Airport)

Oita 81-92-441-4104 (Reservation)

81-92-441-3316 (Sales)

81-978-67-1176 (Airport)

Osaka 81-6-6263-8896 (Reservation)

81-724-56-5122 (Airport)

Sapporo 81-11-281-2022 (Reservation)

81-123-27-3311 (Airport)

Shizuoka 81-569-38-0663 (Reservation)

81-548-29-2650( Airport)

Tokyo 81-3-5443-3377 (Reservation)

81-3-5443-3388 (Sales)

Export) 81-476-32-7574 (Airport)

Import) 81-476-32-7571 (Airport)

KOREABusan 82-51-461-7138 (Sales)

82-51-461-7111 (Reservation)

Export) 82-51-970-3255 (Airport)

Import) 82-51-970-3265(Airport)

Daegu 82-53-983-6512~4 (Sales)

82-53-984-6363 (Reservation)

85-53-984-1212 (Airport)

Gwangju 82-62-944-6077(Reservation)

82-62-942-5840 (Airport)

Jeju 82-64-748-8513(Reservation)

INT’L) 82-64-900-8137 (Airport)

Domestic) 82-64-746-8182 (Airport)

Seoul 82-2-751-7200(Reservation)

Day / Weekday) 82-32-742-5790 (Airport)

Night / Weekend) 82-32-742-5735/45 (Airport)

Import Day) 82-32-742-5700 (Airport)

Import Night) 82-32-742-5048 (Airport)

Domestic) 82-2-2656-5771 (Airport)

Cargo Office Directory KOREAN AIR CARGO | 32

CANADAToll-Free (In Canada only)

888-888-2605 (Reservation)

Toronto 1-905-672-7473 (Reservation)

1-905-672-7480 (Airport)

Vancouver 1-604-276-9271 (Reservation)

1-604-276-9496 (Airport)

BRAZILSao Paulo 55-11-3284-0456 (Reservation)

55-11-2445-6270 (Airport)

EUROPE & MIDDLE EASTVienna 43-1-7007-325-43 (Reservation)

43-1-7007-32521 (Airport)

Brussels 32-2-751-8085 (Reservation)

32-2-751-8085 (Airport)

Copenhagen 45-32-51-20-77/95 (Reservation)

45-32-51-20-77/95 (Airport)

Paris 33-1-4816-9952 (Reservation)

33-1-4816-9955 (Airport)

Frankfurt 49-69-69-50310 (Reservation)

49-69-69-50340 (Airport)

Cairo 20-2-2268-0786/89 (Reservation)

20-2-2268-0786/89 (Airport)

Milan 39-02-5858-3033 (Reservation)

39-02-5858-3033 (Airport)

Rome 39-06-6595-5734 (Reservation)

39-06-6595-5730 (Airport)

Amsterdam 31-20-405-9777 (Reservation)

31-20-405-9771 (Airport)

Oslo 47-6482-1930 (Reservation)

47-6482-1932 (Airport)

Moscow / St. Petersburg

7-49-59-61-3886 (Reservation)

7-49-59-61-3887 (Airport)

Vladivostok 7-4232-307661(Airport)

Madrid 34-91393-7960/1/2/3 (Reservation)

34-91324-499/502 (Airport)

Stockholm 46-8-593-78860 (Reservation)

46-8-593-78863 (Airport)

Zurich 41-43-816-3005/3045 (Reservation)

41-43-816-3005/3045 (Airport)

Dubai 971-4-2244-190 (Reservation)

971-4-2244-190 (Airport)

London 44-20-8750-4707 (Reservation)

44-20-8750-4707 (Airport)

Navoi / Tashkent 998-79-770-3811 (Reservation)

998-79-770-3811 (Airport)

SOUTHEAST ASIA/OCEANIABrisbane 61-7-3860-5222 (Reservation)

61-7-3860-5222 (Airport)

Melbourne 61-2-9313-4188 (Reservation)

61-3-9335-2655 (Airport)

Sydney 61-2-9313-4188 (Reservation)

61-2-9313-4188 (Airport)

Guam 1-671-642-3218 (Reservation)

1-671-642-3203~5 (Airport)

Chennai 91-44-2256-1715(Reservation)

91-44-2256-1710/6 (Airport)

Delhi 91-11-2565-4948/5649 (Reservation)

91-11-2565-4948/5649 (Airport)

Mumbai 91-22-2682-8340/1 (Reservation)

91-22-2682-8340/1 (Airport)

Jakarta 62-21-550-3064 (Reservation)

62-21-550-3066 (Airport)

Denpasar 62-21-550-3064 (Reservation)

62-361-768310/77 (Airport)

Kuala Lumpur 60-3-8787-4110 (Reservation)

60-3-8787-4110 (Airport)

Penang 60-4-644-2099 (Reservation)

60-4-644-2099 (Airport)

Nandi 679-672-7776 (Reservation)

679-672-7776 (Airport)

Auckland 64-9-256-2785 (Reservation)

64-9-256-2785 (Airport)

Manila 63-2-854-5851~4 (Reservation)

63-2-854-5851~4 (Airport)

Singapore 65-6542-0685/6 (Reservation)

65-6542-0685/6 (Airport)

Bangkok 66-2-137-4807~10 (Reservation)

66-2-137-4812~3 (Airport)

Hanoi 84-4-3771-3156 (Reservation)

84-4-3584-0105 (Airport)

Ho Chi Minh 84-8-5408-5658/9 (Reservation)

84-8-5408-5658/9 (Airport)

U.S.A 1-888-888-4525(4KAL) (Reservation)

Anchorage 1-907-248-8113 (Airport)

Atlanta 1-404-763-0203 (Airport)

Chicago 1-773-894-8050 (Airport)

Dallas 1-972-574-1268 (Airport)

Honolulu 1-808-836-0311 (Airport)

Las Vegas 1-702-261-5016 (Airport)

Los Angeles 1-310-417-5266 (Airport)

Miami 1-305-357-5396 (Airport)

New York 1-718-632-5566 (Airport)

San Francisco 1-650-742-7934 (Airport)

Seattles 1-206-241-1142 (Airport)

Washington D.C. 1-703-661-6451 (Airport)

1370, Gonghang-dong, Gangseo-gu, Seoul, Korea, 157-712TEL : +82-2-2656-5881 FAX : +82-2-2656-5900http://cargo.koreanair.com

SUSTAINA-BILITY

SOLUTION

COMPETENCE

PROFESSIONALISM

excellence at hand - korean air cargo world...

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