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Examples of “Quantifying” Resumes Use #s, %s, $ amounts & state positive results

Remember . . . Use numerals, unless it is the 1st word in a phrase or sentence

Managed an 8-lane emissions testing facility with an annual volume exceeding 75,000 vehicles.

Worked with 6 daycare providers supervising up to 30 children, ages 4 – 10.

Met or exceeded all assigned sales targets and placed in the top 10% in monthly sales promotions.

Received excellent performance evaluations every 6 months; earned 3 wage increases over 2 years.

Worked overtime when needed, often up to 12-hour shifts; missed only 2 days of work in 5 years.

Painted the interior and exterior of a 6500 square foot, 7-bedroom home; supervised 5-membercrew.

Promoted from Shipper/Receiver to Sales Associate after 4 months; added duties ofDisplay/Merchandiser 6 months later.

Maintained a shrinkage loss due to internal theft and/or damaged products of less than 1%.

Supervised a staff of 15-20 full and part-time employees in the 6-week absence of store manager.

Achieved an average score of 93% on 2 federal safety inspections and 96% on 5 companyoperational audits.

Earned bonus and “Employee-of-the-Month” award for keeping man-hours lost to injury below 225for the year.

Manage cash, credit and debit receipts of over $180,000 per week.

Maintain an average customer wait time of less than 3 minutes.

Created and maintained a database of 4500+ clients.

Greet and receive up to 80 clients per day.

Deliver daily newspapers in 40-square mile region, 6 mornings per week; route varied in size from1100 to 1400 subscribers.

Developed accurate inventory methods for over 125,000 books; received on average 12 bookshipments per month; verified orders and authorized invoices totaling $2 million annually.

PAIGE WILLIAMS 1234 N 5678 E, Sandy, UT ▪ (801) 456-7895 ▪ paigew@gmail.com ▪ https://www.linkedin.com/in/paigew/

SUMMARY

Outstanding Mortgage Loan professional with 5+ years excellent customer service and dedicated management throughout the loan process. Skilled in training, coaching and mentoring branch staff on a variety of loan products and services. Successful building loyal customer base and consistently exceeding sales expectations by 18% average annually.

HIGHLIGHTS

Personnel Oversight Financial Planning Expertise Account / Client Management Equifax Application Engine Issuance of CDs Conventional, FHA, and VA Loan Process Bank Security Issues Excellent Sales and Presentation Skills Debt and Credit Management Computer Proficient Word, Excel, Outlook

EXPERIENCE

Mortgage Loan and Staff Development Officer, Utah’s Bank, Murray, UT 2014-Present Recruit, train and supervise 5-7 new staff members bi-annually in department policies and procedures. Provided ongoing training of standard mortgage products, Conventional, FHA, and VA, loans. Adhere to all federal and state compliance guidelines relative to retail mortgage lending. Formulate quarterly reports for market movement and penetration regarding growth. Regularly exceed quarterly sales goals by 15-20% with annual average of 18%. Received “Presidents Award” for Leadership and Service, 2014. Completed NMLS licensing for all 50 states.

Loan Officer, Chestire Homes, Salt Lake City, UT 2012-2014 Managed 10-12 loan applications weekly through originating, processing, underwriting, and

closing/funding. Analyzed applicants’ financial status, credit, and property evaluation to determine loan feasibility. Reviewed documents for missing items and performed maintenance of applicant database daily. Received “Top Performer Award” for ranking 1st in rate of closed loans in 2013 and 2014.

EDUCATION

B.S Finance, Westminster College, Bill & Vieve Gore School of Business, Salt Lake City, UT 2012Magna Cum Laude (GPA 3.8)

CERTIFICATIONS & LICENSES

NMLS #334455 Association of Mortgage Brokers, 2017 SAFE Mortgage Licensing Act of 2008 Certified Team Leadership Training Certification – Dynamic Training, Inc., Salt Lake City, UT 2013

MARIE S. DRAKE

SUMMARY OF QUALIFICATIONS

Compassionate, team-oriented professional with exceptional training and preparation to embark on successful Physical Therapy Assistant career. Completed education and national licensing requirements. Major strengths include unwavering commitment to holistic health care with the personal philosophy that effective providers “treat the patient” not just the injury.

SKILLS & KNOWLEDGE

Hydrotherapy Gait Training Iontophoresis Aquatherapy Bio Feedback Paraffin Cryotherapy Electrical Stimulation Universal Precautions Heat Therapy Ultra Sound Wound Care Massage & Relaxation T.E.N.S. First Aid & CPR

EDUCATION

A.A.S ., Physical Therapy Assistant Program, Salt Lake Community College, Salt Lake City, Utah, May 2018 Physical Therapy Assistant License, State of Utah, May 2018 Certificate of Completion, First Aid & CPR Training, American Red Cross, October 2017

St. Mark’s Hospital (full-time), Salt Lake City, Utah, January – May 2016 Clientele: Inpatient geriatric, spinal cord injuries, orthopedic, neurological wound care Hillhaven Health and Rehabilitation, (full-time), Salt Lake City, Utah, October – December 2016 Clientele: CVA, orthopedic, cardiac, psychiatric, cancer Veteran’s Administration Medical Center, (part-time), Salt Lake City, Utah, January – May 2017 Clientele: Inpatient orthopedic, amputations, wound care, outpatient back clinic

WORK HISTORY Clinic Coordinator, High Risk Cancer Clinic, HUNTSMAN CANCER INSTITUTE, Salt Lake City, Utah, 2013 – 2015 Established, processed and maintained documentation and records for 20 nationwide cancer clinics for a 10-

year federally funded follow-up studyResource Specialist, Oncology, UNIVERSITY OF UTAH SCHOOL OF MEDICINE, Salt Lake City, Utah, 2015 – 2017 Coordinated data for comprehensive, federally funded $3 million research project comparing Utah cancer rates

with national and world statistics

AFFILIATIONS Member, American Physical Therapy Association Member. Utah Chapter Affiliate Special Interest Groups Member. Vocational Industrial Chapters of America (VICA), Level I & II Member, Physical Therapist Assistant Club, Salt Lake Community College

ACCOMPLISHMENTS Completed college requirements with 3.98 GPA while working full/part-time, managing home and

parenting two children Provide total daily care for severally disabled, adored 8-year old son Extensive preparation combining college course work with hands-on clinical experience in hospitals, rehabilitation centers and outpatient clinics working with a wide variety of populations

737 North Street, SLC, UT 84117 801- 298-6150 msdrake@aol.com https://wwwlinkedin.com/in/msd

Glen White 801-455-1611 http://www.linkedin.com/in/gwhite gwhite@mail.com

QUALIFICATIONS SUMMARY

Technically savvy welder with 5 plus years’ experience in layout, fabrication, installation and repairof industrial and commercial equipment

Obtained strong management skills leading and training a team of 10 junior welders Knowledge and expertise of SMAW, FCAW and GMAW processes Adhere to industry safety guidelines and standards resulting in a 34% decrease in on-site accidents Recognized for ability to complete welding projects with efficiency and high quality standards

SKILLS & EXPERTISE

Management

Oversaw and trained 10 junior welders in intermediate welding process, improving overall workquality by 26%

Communicated with clients regarding complex job orders, maximizing clarity and work instructions Inspected and identified issues, immediately troubleshooting problems, saving $20k in potential costs

Technical

Consistently completed welding projects 23% faster than average welder while maintaininghigh quality standards

Completed 5 large welding projects valued at $275k each, ahead of schedule and $1.5K under budget In-depth knowledge and proven track record of implementing SMAW, FCAW and GMAW processes

Organization

Efficiently organized and prepared tools and equipment prior to welding job, streamlining processand consistently completing projects ahead of deadlines

Implemented strict safety procedures and training, reducing work-related accidents by 34% Maintained tools and equipment, ensuring proper function, minimizing repair and replacement costs

PROFESSIONAL EXPERIENCE

Gamma Precision, Murray, Utah – Senior Welder Innovative Iron, Salt Lake City, – Senior Welder ADF International, West Jordan, Utah – Welder Loenbro, Inc., Salt Lake City, Utah – Junior Welder Wesley Welding, Salt Lake City, Utah- Junior Welder

EDUCATION

AAS degree & Welding Certification, Salt Lake Community College, Taylorsville, Utah

COMMUNITY INVOLVEMENT Best Friends Animal Society, community service volunteer since 2016

Danielle Sorenson 3325 South Imperial Road | Salt Lake City Utah | 801-342-1987

dsorenson@gmail.com https://www/linkedin/in/daniellesorenson

CAREER HIGHLIGHTS

Highly-motivated salesperson with more than 8 years’ experience initiating and closing transactions, while providing exceptional customer service before, during and after each sale. Keen interest in fashion trends, retail sales, buying, merchandising and management.

SKILLS PROFILE

Suggestive Sales Techniques Supervision & Training Customer Service Merchandising & Display Cashiering Transactions Scheduling & Coordination Product Presentations Ordering & Inventory Control Records Management

PROFESSIONAL EXPERIENCE

Sales Associate, Macy’s, Salt Lake City, Utah, 3 years Provided V.I.P. customer assistance in women's clothing department; handled sales

transactions and balanced daily receipts of $2500-$10,000. Supervised department in absence of manager with responsibility for stocking, merchandise

display and monitoring 3 sales associates. Recognized as "Outstanding Employee of the Month" by management team.

Sales Representative, Avon Cosmetics, Salt Lake City, Utah, 5 years Established and maintained profitable customer base; prospected for new business; contacted

customers regarding sales and promotions; scheduled and completed individual appointmentsand facilitated group presentations.

Consistently achieved sales goals and quotas; recognized as "Gold Star" sales representativefor exceptional customer service and follow-up after sale.

COMPLEMENTARY EXPERIENCE

Planned and organized activities, lessons and workshops for women's service organization. Supervised and coordinated committees conducted meetings and assumed leadership role. Taught in a variety of educational settings; presented lessons to groups ranging in age from

pre-school to adults.

VALUE TO AN ORGANIZATION

Exceptional interpersonal and communication skills; competent at building rapport and positiverelationships with customers, management and colleagues.

Motivated self-starter; proficient at assessing work situation and taking appropriate actionwithout supervision.

Team player; eager to work with others to achieve sales and organizational goals. Effective problem solving abilities; work well under deadlines and positive pressure.

Wade T. Stevenson

wadestevenson@lonestar.com 1227 Bellview Drive, Salt Lake City, Utah 84111

(801) 277-0145

____________________________________________________________________________________ ________

PROFILE

Over 20 years construction experience with advanced understanding of project management in residential, commercial and industrial construction projects with expertise in building restoration. Experience in landscaping, knowledge of plants conducive to environment and maintenance.

SKILLS

General Contracting Finish Wood Carpentry Drywall, Taping & Painting

Drafting & Blueprint Reading Drywall, Taping & Painting Surfacing & Sealing

Client & Customer Service Landscaping & Maintenance Environmental Knowledge

EXPERIENCE

Project Manager, RESTORATION DESIGN & CONSTRUCTION, Salt Lake City, Utah, 10 years, Orchestrated historical restoration of high-end residential properties, commercial strips and

buildings in the Avenues and South Temple neighborhoods of Salt Lake City. Buildings were 100+ years old. Consulted with Utah Heritage Foundation to preserve historical integrity.

Oversaw projects from concept to completion, working with management, clients, engineers, architects, subcontractors, suppliers and crew of up to 25.

Sample Projects: Project manager for historical restoration of Union Pacific Railroad Depot including renovation of

depot ceiling and 16-foot diameter stained-glass window. Rebuilt to scale from old photographs the carriage house adjacent to the William Phelps home on

8th Avenue & G Street; home showcased in 2010 Utah Heritage Home Tour. Foreman on $6 million restoration and rehab of 135,000 square foot commercial building into

mixed use condominium and retail/restaurant complex in downtown Salt Lake City. Foreman & Lead Carpenter, SCHOUTEN CONSTRUCTION, Salt Lake City, Utah, 5 years Troubleshooter for government contractor; worked with U.S. Army Corps of Engineers standards. Managed numerous short-term assignments nationwide with small crews of up to 10. Sample Project: Supervised crew in King Salmon, Alaska; built radar site with support building in 3-month period. Landscape & Groundskeeper, STATE OF UTAH, Correctional Facility, Bluffdale, Utah 5 years Operated mower, edger, tree trimming tools and gardening equipment safely and efficiently. Oversaw general appearance and health of grounds, garden plants and trees using xeriscaping. Performed routine lawn and grounds maintenance tasks on a regular basis and snow removal.

EDUCATION

General Construction & Carpentry, Salt Lake Community College, Salt Lake City, Utah Plus numerous product and technique seminars throughout career history

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Cover Letter Template

Your nameYour mailing address (optional)

City, state and zipYour phone numberYour email address

Your LinkedIn address or ePortfolio link (optional)

Full date (January 1, 2018)Employer’s full name and titleCompany or organization’s nameEmployer’s full mailing address

Dear John/Jane: (or) Dear Mr. Jones/Mrs. Jones: (or) Dear Hiring Manager:

“Carrot” — Opening paragraph: Catch the employer’s attention with a powerful opening—make a statement, ask a question, start off with a quote, share something of interest or identify an intrigu-ing statistic (just to name a few openers) to “hook” the employer into reading more! You want to let the employer know the position you are seeking and give a compelling reason(s) why you are a great fit with the position, leading him/her to want to find out more.

“Corroboration” — Middle Paragraph: This is where you prove yourself to the employer. Choose 4 -5 qualifications featured in the job announcement to highlight your specific skills, experience and accomplishments (proven results) that meet or exceed the position requirements. Emphasize results, amounts and meaningful details that relate directly to the position. This is the perfect place to include your willingness to relocate, travel or work flexible hours. It’s okay to refer to your resume—just be careful not to reiterate everything on it.

“Close” — Final Paragraph: The final paragraph, or the “close”, is an opportunity to connect one more time with the employer and leave a positive, lasting impression. Let the employer know your interest in the position by highlighting your knowledge about the company, complimenting the company and showing how you will add value to the company. Be sure to thank the employer for his/her time and consideration and use an assertive ending that lets the employer know you want/expect to hear from him/her soon (it is okay to follow up your cover letter and resume submission in about 2 or 3 days.) .

Regards, (or) Respectfully, (or) Enthusiastically,

Your SignatureYour name typed

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P Elevate your cover letter from marginal to magical status

P Present an enticing appetizer to the entrée (your resume)

P Generate business: open the door to getting an interview

P Create an introduction that is fresh, interesting, and relevant. (Borrowed as a metaphor from the old practice of dangling a carrot before a plow horse.)

P This segment sets the stage and makes the difference between “B” movie or blockbuster status.

P Hook-n-hold (gain attention). Your carrot should be tasty enough to entice staffing professionals to go on “plowing” through your qualifications.

P Focus on coaxing the recipient of the letter to read on; the goal is not to sound outlandish.

P This is the place to “pack a punch.” PROVE, DEMONSTRATE, SUBSTANTIATE your track record through the use of #’s, %’s, $’s, rankings, etc. Provide some form of evidence, ideally with specific number-based accomplishments, to avoid baseless personality traits (a.k.a. the “fluff” factor).

P Job announcements are crafted with great care. Select 4 – 5 key qualification that the employer has listed to show how your abilities fill those needs.

P In terms of being specific and “laser focused,” this segment is in line with the SAR technique – Situation – Action – Result.

P This segment should strengthen/support, not restate, information from your resume.

P This segment is “meaty” information centered on verifiable, documented accomplishments. This type of cover letter offers value.

P The key in this segment is a confident closer that summarizes your qualifications and suggests THE NEXT STEP be taken (a call, meeting, interview, etc.)

P Can be brief, taking the form of just a few words. (Essentially, this is what you need; I offer my exper-tise.)

P Sales professionals concur: one of the biggest factors in losing a sale is not asking for the order. But strike a balance—not too brazen, not too timid.

Cover Letter: The 3 Cs

Cover Letter 3 Cs Goals:

Carrot (The introduction):

Corroboration (The body):

Close (The final paragraph):