example work experience
TRANSCRIPT
-
8/11/2019 Example Work Experience
1/8
Work Experience
Experience level: 2-5 years
Profile/Cover Letter:
SUMMARY OF TECHNICAL SKILLS
Network Management of Nokia 3G BTS via Nokia OSS 4.1
Network management of Nokia 2/2.5/2.75 GSM network such as FLEXI-EDGE, METROSITE,
ULTRASITE and INTRA-TALK FAMILY BTS via NMS2K/5K OSS 4.1 ED2/ED3
Maintain and maximize network availability
Performs site creation and integration of Nokia 2G and 3G sites via OSS using NetAct
Implementation of parameter changes and configuration management in the network using
NMS application tools (simple and network wide)
TRX Upgrade/Downgrade
LAPD Upgrade with EDGE Activation/LAPD downgrade
Supports BTS rehoming (Inter-BSC, Inter-MSC, and Inter-NMS)
BTS swapout using Planning Data Transfer and/or Citrix
Analysis of alarms in the network and issuance of corresponding trouble tickets to responsible
field engineers
Provides remote first line troubleshooting of service affecting and quality affecting alarms via
Flexi-BTS Manager
Escalation of faults to appropriate support groups within
Hourly monitoring of KPIs and performance of the network via Reporting Suite
PROFESSIONAL EXPERIENCE
-
8/11/2019 Example Work Experience
2/8
2G/3G OSS Engineer (Configuration Management)
September 2008December 2008
NSNTelkomsel Project, Jakarta, Indonesia
JOB DESCRIPTION
Implements parameter changes in the 2G and 3G network using NetAct Tools as requested by
Optimisation team
Performs 2G/3G neighbor addition/deletion or modification
Provides daily KPI report and network performance to Optimization team using Reporting Suite
and Network Doctor
Provides daily network dump to optimization team
Editing of Working Sets via Managed Object Browser after rehoming activities
Provides performance reports of sites after rehoming
Provides knowledge transfer/support to co-engineers
2G NOC-BSS Engineer (Configuration and Fault Management)
March 2008September 2008
NSN - Qtel Project, Doha, Qatar
JOB DESCRIPTION
Nokia NMS2K/5K
-
8/11/2019 Example Work Experience
3/8
Performs site creation using Man-Machine Language (MML) Sessions and its corresponding 2G
and 3G neighbors
Provides support to Project Team for ET testing of new sites, site integrations and external alarm
simulations
Coordination with the Customer and/or Project Team for site acceptance
Performs TRX expansion according to Transmission datafill and BTS parameters
Performs BTS parameter changes in the network using NetAct Application tools for network
optimization
Performs 2G to 3G neighbor addition or modification
Addition of newly created sites to TLUI via Network Editor and Working Sets via Managed Object
Browser
Handles the daily fault management and monitoring of FLEXI-EDGE, ULTRASITE and BSS/TCSM
sites via NMS2K/5K OSS 4.1 ED2/ED3 & NetAct application tools
Performs daily routine tasks to ensure good quality of network elements
Performs hourly monitoring of KPIs and performance of the network via Reporting Suite
Performs necessary first hand maintenance, isolation and troubleshooting of network elements
and escalate to responsible field engineers when necessary
Coordinates with the customer for reporting of transmission and external alarms generated by
the network elements
Issuance of appropriate trouble-ticket to service affecting and quality affecting alarms
Dispatching of FLM personnel to the site to correct/restore service affecting or quality alarms
Regularly updates higher management of the current network situations and network outages
via email and SMS notifications
Systematic recording of faults generated by the network elements and the initial corrective
measures done to restore the system
3G RIC Engineer
-
8/11/2019 Example Work Experience
4/8
Februrary 2007February 2008
NSN - Telkomsel Project, Jakarta, Indonesia
JOB DESCRIPTION
Nokia 3G OSS
Creates DCN connectivity for Node Bs to be integrated via MML
Creates Node Bs via RNW/RNC Browser and its corresponding adjacencies
Creates Connection Configuration (CoCo) of the Node Bs to be integrated via RNW/RNC Browser
Integration of Node Bs via OSS/Citrix
Handles the daily verification/stability test of integrated, upgraded and new build Node Bs via
Nokia OSS 3G using Citrix
Checks the performance and quality of the newly integrated Node Bs after passing the stability
test using the Report Builder (Citrix)
Remote first line troubleshooting of NodeBs via RNW/RNC Browser and WBTS Manager
Escalates to responsible engineers if Node Bs have service affecting and quality affecting alarms
Coordinates with responsible engineers for isolation if Node Bs experiences problems
Coordinates with responsible engineers for troubleshooting of Node Bs
Updating necessary tickets to ensure that all concerned are informed
Sends out daily reports to concerned engineers for the update of the integrated sites, sites with
faults and sites which passed the Verification phase
Coordinates with the Acceptance team and NOC for nodeBs that are still experiencing alarms forfurther troubleshooting
-
8/11/2019 Example Work Experience
5/8
NOC-BSS Engineer
Februrary 2004January 2007
Globe Telecom, Mandaluyong City, Philippines
JOB DESCRIPTION
Siemens OSS (3G Fault Management)
Handles the daily fault management and monitoring of NodeBs via Siemens Radio Commander
Performs necessary first hand maintenance and isolation of network elements
Coordinates with responsible engineers for isolation if NodeBs experiences problems
Dispatching of O&M personnel to the site to correct/restore service affecting or quality alarms
Issuance of appropriate trouble-ticket using Remedy to service-affecting and quality alarms
Creation of NodeBs in Radio Commander
Nokia NMS2K/5K (2G Fault and Configuration Management)
Maintains daily logging of system activities (both scheduled and non-scheduled)
Performs site creation using Man-Machine Language (MML) Sessions and Radio Network
Manager via NMS
Adding and modifying configurable BTS parameters to set its operational characteristics from
Network Quality group with strict MOP compliance
Performs Transceiver (TRX) Upgrade/Downgrade for a cell site
Performs Abis Signaling Upgrade/Downgrade
Performs EDGE activation for a cell site
Performs BTS rehoming, Inter-BSC, Inter-MSC, and Inter-NMS.
-
8/11/2019 Example Work Experience
6/8
Performs DDR Activation/Deactivation
Performs Ater Signaling Upgrade/Downgrade (CCS-7), Signaling Creation, TCSM Creation, ET
creation
Performs BSC rehoming on MSC side
Creates 3G adjacencies to 2G cells
Handles the daily fault management and monitoring of METROSITE, ULTRASITE and INTRA-TALK
FAMILY BTS via NMS2K/5K OSS 3.1 ED2/ED3 & NetAct application tools
Handles the daily fault management of BSS/TCSM via NMS2K/5K workstations
Performs necessary first hand maintenance, isolation and troubleshooting of network elements
and escalate to responsible field engineers when necessary
Issuance of appropriate trouble-ticket using Remedy to service-affecting alarms
Dispatching of O&M personnel to the site to correct/restore service affecting or quality alarms
Monitor, analyze and clear service affecting alarms seen and reported by network quality
personnel
Handles first-line troubleshooting of quality affecting alarms to prevent further degradation of
quality
Regularly updates Customer Care Hotline, O&M personnel and higher management of the
current network situations and network outages via SMS notifications
Performs daily routine tasks to ensure good quality of network elements
Systematic recording of faults generated by the network elements and the initial corrective
measures done to restore the system
Coordinates with transmission personnel and field engineers during site integrations
ERICSSON OSS R9.1/R10 over Sun Solaris v5.8 (2G Fault and Change Management)
Handles the daily fault management, fault surveillance and monitoring of RBS 2000 series family
BTS via AXE10 (APG40/IOG20) OSS R9.1/R10 (RC.1.1), performs the necessary first line maintenance,
isolate the fault and/or escalate to next O&M level if and when necessary.
-
8/11/2019 Example Work Experience
7/8
Monitor, analyze, and clear all service-affecting faults reported by the network entities and
updates the Customer Care Hotline and other operators in the current operational situations and
network outages.
Maintains the daily logging of both scheduled and not scheduled system activities. Systematic
recording of faults generated by the network elements and the initial corrective actions taken to restorethe system.
Performs the daily maintenance routine tasks to maintain the good quality of the network
elements and ensure the smooth operations of the entire network.
Adding, modifying, recreating and deleting of configurable BTS database parameters as
requested by Network Quality group with strict MOP compliance.
Dispatching the O&M personnel to the sites to conduct corrective actions on service-affecting
faults and alarms that severely degrade the quality of service of the network with strict compliance on
agreed dispatch-time window to maintain the KRA and highest possible network availability.
Issuance of trouble tickets to service-affecting faults and appropriate dispatching of the O&M
personnel to the site.
Coordination with transmission personnel and other PSTN operators during site integration to
establish E1 terrestrial link up with the RBS at the MSC.
Definition of the RBS parameters at the MSC to link up the necessary signallings and voice
circuits over the terrestrial microwave via TCSM.
Writes Data Transcript to be executed at the BSC to define the configurable parameters for all
types of network elements.
Creation of RBS BTS using CHA, CNA, WinFiol, CNAM, BSM, OPS and MML commands.
Performs routine tasks using ALV, ALB, CHA, RNO, SMO and other OSS applications tools.
Sending of timely SMS notification to all reported, escalated faults and scheduled activities to all
O&M personnel, higher management personnel and Customer Care Hotline.
Technical Assistant (VAS/International Roaming) under Staff Alliance
September 2003January 2004
Globe Telecom, Mandaluyong City
-
8/11/2019 Example Work Experience
8/8
JOB DESCRIPTION
Coordinates with International Roaming Partners to establish roaming relationship with Globe
Telecom for both Voice Roaming and GPRS Roaming Services
Applies for Link Application to STP and GRX Providers
Performs test calls (IR24) and GPRS browsing (IR35) on Roaming Partners SIM
Checks test calls (test files) if it is acceptable in Billing Department
TRAININGS ATTENDED
3G RAN ATM + Q1, October 2007
3G Systems Training (3G Systra), April 2007
Basic 3G (WCDMA Overview), May 2006
Networking Essentials, January 2006
GSM Systems Training (SYSTRA), August 2005
Repeater Training, April 2005
BSS Operations, May 2004
Nokia OSS, June 2004