MIS361-70 Systems Analysis and DesignExam #3 Study Questions

1) Presenting or collecting information on a single item is the purpose of a:A) diagramB) formC) reportD) none of the aboveAnswer: B

2) The type of document that is used to convey information on a collection of items is a:A) reportB) diagramC) letterD) formAnswer: A

3) A business document that contains some predefined data and may include some areas where additional data are to be filled in best describes a:A) reportB) diagramC) memoD) formAnswer: D

4) Which of the following is a report?A) employment applicationB) class registration sheetC) product order formD) invoiceAnswer: D

5) When designing forms and reports, the first activity is to:A) gain an understanding of the intended user and task objectives by collecting initial requirements during requirements determinationB) structure and refine the requirements independent from the usersC) ask users to review and refine prototypes of the form or reportD) structure and refine the requirements with the usersAnswer: A

6) In the case of designing forms and reports, the major deliverables are:A) the design specificationsB) an updated baseline project plan and updated statement of workC) entity-relationship diagramsD) the implemented forms and reportsAnswer: A

7) Which of the following is a design specification section?A) management issuesB) system descriptionC) testing and usability assessmentD) feasibility assessmentAnswer: C

8) Clearly labeling all data and entry fields refers to the general guideline of:A) meaningful titlesB) meaningful informationC) balanced layoutD) easy navigationAnswer: C

9) In general, highlighting:A) should not be used to warn users of errors in data entry or processingB) should not be used to provide warnings to users regarding possible problems such as unusual data valuesC) should not be used in tandemD) should be used sparingly to draw the user to or away from certain information and to group together related informationAnswer: D

10) All of the following are problems with using color except:A) printing or conversion to other media may not easily translateB) evokes more emotional reactionsC) resolution may degrade with different displaysD) color pairings may washout or cause problems for some usersAnswer: B

11) Research conducted on the usage of color found that:A) color had positive effects on user task performance and perceptions when the user was under time constraints for the completion of a taskB) color is universally better than no colorC) the benefits of color are apparent regardless of the presentation format of the informationD) limiting the number and amount of color is not a good ideaAnswer: A

12) The general guidelines for displaying tables and lists include:A) providing meaningful labels for all columns and rowsB) allowing white space on printed reports for users to write notesC) breaking long sequences of alphanumeric data into small groups of three to four characters eachD) all of the aboveAnswer: D

13) Tables should be used instead of graphs when the user will be:A) comparing points and patterns of different variablesB) forecasting activitiesC) reading individual data valuesD) detecting trends over timeAnswer: C

14) An overall evaluation of how a system performs for supporting a particular user for a particular task refers to:A) usabilityB) testingC) quality checkD) feasibility assessmentAnswer: A

15) The general design guideline stating that information should be viewed and retrieved in a manner most convenient to the user is:A) efficiencyB) easeC) flexibilityD) formatAnswer: C

16) When designing forms and reports, the user characteristic addresses:A) issues related to experience, skills, motivation, education, and personalityB) social issues such as the user's status and role, lighting, sound, task interruptions, temperature, and humidityC) job activities that differ in the amount of information that must be obtained from or provided to the userD) the platform in which the system is constructed, influencing interaction styles and devicesAnswer: A

17) To assess usability, information can be collected by:A) observationB) interviewsC) keystroke capturingD) all of the aboveAnswer: D

18) When designing Web pages, which of the following is the recommendation for avoiding bleeding-edge technology?A) avoid using large images, lots of images, unnecessary animations, or other time-consuming contentB) avoid scrolling text and animations since they are both hard to read and users often equate such content as advertisingC) make sure that users do not need the latest browsers or plug-ins to view your siteD) make sure you avoid designing any legitimate information in a manner that resembles advertisingAnswer: C

19) When designing Web pages, which of the following is the recommendation for the displaying long lists as long pages error?A) avoid using large images, lots of images, unnecessary animations, or other time-consuming contentB) show only N items at a time, use multiple pages, or use a scrolling container within the windowC) make sure that users do not need the latest browsers or plug-ins to view your siteD) make sure you avoid designing any legitimate information in a manner that resembles advertisingAnswer: B

20) The use of small simple images to allow a Web page to be displayed more quickly best describes:A) iconsB) lightweight graphicsC) cookie crumbsD) MPEG filesAnswer: B

21) Interface design focuses on:A) how information is provided and captured from usersB) the design of forms and reportsC) the logical design of system files and databasesD) turning design specifications into working computer codeAnswer: A

22) The deliverable and outcome from system interface and dialogue design is:A) structured descriptions and diagrams that outline the logic contained within each DFD processB) the creation of a design specificationC) an updated baseline project plan that details the work necessary to turn the selected design strategy into the desired replacement information systemD) a set of coherent, interrelated data flow diagramsAnswer: B

23) A human-computer interaction method where a list of system options is provided and a specific command is invoked by user selection of a menu option is:A) natural language interactionB) menu interactionC) form interactionD) object-based interactionAnswer: B

24) The most widely used interface method is:A) object-based interactionB) natural language interactionC) menu interactionD) command language interactionAnswer: C

25) This type of menu positioning method places the access point of the menu near the top line of the display; when accessed, menus open by dropping down onto the display.A) pop-up menuB) drop-down menuC) box menuD) cursor menuAnswer: B

26) The premise of allowing users to "fill in the blanks" when working with a system refers to:A) form interactionB) fill-in-the-blank interactionC) field entry interactionD) command language interactionAnswer: A

27) A human-computer interaction method where symbols are used to represent commands or functions defines:A) form interactionB) menu interactionC) object-based interactionD) command language interactionAnswer: C

28) An icon is:A) a small vertical lever mounted on a base that steers the cursor on a computer displayB) a graphical picture that reflects specific functions within a systemC) a button on the mouse that tells the system when an item is selectedD) a sphere mounted on a fixed base that steers the cursor on a computer displayAnswer: B

29) Which of the following methods is the least viable interaction style?A) form interactionB) natural language interactionC) command language interactionD) object-based interactionAnswer: B

30) The selection of devices that the users will use for interaction is made during:A) analysisB) implementationC) designD) initiation and planningAnswer: C

31) The most preferred input device for text correction is the:A) mouseB) keyboardC) trackballD) light penAnswer: D

32) When designing the navigation procedures within your system, the primary concerns are:A) the design of between-field navigation and the ability to provide feedbackB) grouping data fields into logical categories and assigning group labelsC) flexibility and consistencyD) accuracy and reliabilityAnswer: C

33) Movement to another screen requires the functional requirement of:A) cursor control capabilitiesB) editing capabilitiesC) exit capabilitiesD) help capabilitiesAnswer: C

34) Reversing the sequence of one or more characters in a field is called:A) transposingB) transcriptingC) appendingD) truncatingAnswer: A

35) Testing to assure that data is of proper type is the purpose of the:A) expected values validation testB) range validation testC) class or composition validation testD) values validation testAnswer: C

36) The ability to provide field-level help is often referred to as:A) context-sensitive helpB) screen-level helpC) systems-level helpD) application-level helpAnswer: A

37) The sequence of interaction between a user and a system refers to:A) interfaceB) discussionC) dialogueD) sessionAnswer: C

38) The guideline specifying that dialogues be simple for users to enter information and navigate between screens is:A) navigationB) easeC) shortcuts and sequenceD) reversalAnswer: B

39) A formal method for designing and representing human-computer dialogues using box and line diagrams is referred to as:A) interface designB) dialogue diagrammingC) state-transition diagrammingD) entity-relationship diagrammingAnswer: B

40) A technique for showing a user where they are in a Web site by placing a series of "tabs" on a Web page that shows a user where they are and where they have been best describes:A) iconsB) lightweight imagesC) cookie crumbsD) MPEG filesAnswer: C

41) When designing distributed and Internet systems, the deliverable is:A) an updated Baseline Project Plan that details the work necessary to turn the selected design strategy into the desired replacement information systemB) a set of structured descriptions and diagrams that outline the logic contained within each DFD processC) a set of physical design specifications for each separate part of the systemD) a document that will consolidate the information that must be considered when implementing a system designAnswer: D

42) The biggest driver for developing new types of systems is:A) electronic and mobile commerceB) corporate mergersC) downsizingD) CASE toolsAnswer: A

43) The cabling, hardware, and software used to connect workstations, computers, and file servers located in a confined geographical area describes a:A) metropolitan area networkB) wide area networkC) local area networkD) company networkAnswer: C

44) In a basic LAN environment, all data manipulation occurs:A) on the mainframe where the data are storedB) on the file server where the data are storedC) at the workstations where the data are requestedD) on the superserver where the data are storedAnswer: C

45) A device that manages file operations and is shared by each client PC that is attached to a LAN best describes a:A) file serverB) print serverC) data serverD) minicomputerAnswer: A

46) A LAN-based computing environment in which a central database server or engine performs all database commands sent to it from client workstations, and in which application programs on each client concentrate on user interface functions, describes a:A) file server environmentB) client/server architectureC) bus architectureD) metropolitan area networkAnswer: B

47) In the typical client/server architecture:A) all database recovery, security, and concurrent access management are centralized at the serverB) all database recovery, security, and concurrent access management are moved to the clientC) only database recovery and concurrent access management are centralized at the serverD) database security and recovery are provided by the clientAnswer: A

48) The back-end portion of the client/server database system running on the server and providing database processing and shared access functions describes a(n):A) intelligent agentB) serverC) database engineD) clientAnswer: C

49) Software building blocks that are used to assure that common system capabilities like user interfaces and printing are standardized as well as modules for facilitating the data exchange between clients and servers best describes:A) firmwareB) a software patchC) a database management systemD) an application program interfaceAnswer: D

50) Which of the following functions manages all interaction between software and files and databases, including data retrieval/querying, updating, security, concurrency control, and recovery?A) data analysisB) data presentationC) data managementD) transport managementAnswer: C

51) Which of the following functions manages just the interface between system users and the software, including the display and printing of forms and reports and possibly validating system inputs?A) data analysisB) data presentationC) data managementD) transport managementAnswer: B

52) A computing server where data analysis functions primarily reside best defines:A) file serverB) analytical serverC) dedicated serverD) application serverAnswer: D

53) Which of the following is a combination of hardware, software, and communication technologies that bring together data management, presentation, and analysis into a three-tiered client/server environment?A) middlewareB) transparency softwareC) presentation softwareD) partitioning softwareAnswer: A

54) Which of the following client/server architectures places all data presentation functions on the client machine so that the client has total responsibility for formatting data?A) distributed functionB) remote presentationC) remote data managementD) distributed presentationAnswer: B

55) Which of the following is not an Internet standard?A) BINDB) HTMLC) HTTPD) OOADAnswer: D

56) Providing Internet content to users based upon knowledge of that customer best describes:A) micromarketingB) personalizationC) customizationD) profilingAnswer: B

57) The use of graphical software tools that provide complex analysis of data stored in a database best defines:A) on-line knowledge analysisB) on-line transaction processingC) on-line analytical processingD) on-line critical processingAnswer: C

58) Systems that are used to interact with customers and run a business in real time best defines:A) operational systemsB) intelligent systemsC) informational systemsD) dynamic systemsAnswer: A

59) A centralized, integrated data warehouse that is the control point and single source of all data made available to end users for decision-support applications throughout the entire organization best describes a(n):A) information deskB) enterprise data warehouseC) centralized data martD) data centerAnswer: B

60) A data warehouse that is limited in scope and whose data are obtained by selecting and summarizing data from the enterprise data warehouse best describes a(n):A) information deskB) rule baseC) data martD) data centerAnswer: C

61) After maintenance, which of the following is the most expensive and most time consuming phase of the entire life cycle?A) implementationB) physical designC) logical designD) analysis.Answer: A

62) The purpose of coding, testing, and installation is to:A) transform the logical specifications of the system into technology specific details from which all programming and system construction can be doneB) convert the physical system specifications into working and reliable software and hardware, document the work that has been done, and provide help for current and future users and caretakers of the systemC) systematically repair and improve the information systemD) study and propose alternative replacement systemsAnswer: B

63) Who is responsible for ensuring that coding, testing, and installation are properly planned and executed?A) programmersB) managementC) systems analystsD) end-usersAnswer: C

64) The process in which the current system is replaced by the new system best describes:A) the systems development life cycleB) installationC) physical designD) set-upAnswer: B

65) A strategy for training users so they can quickly learn the new system is a(n):A) training planB) installation planC) user guideD) training curriculumAnswer: A

66) This plan lays out a strategy for moving from the old system to the new, from the beginning to end of the process:A) baseline project planB) installation planC) training planD) testing planAnswer: B

67) A master test plan is developed during:A) implementationB) analysisC) logical designD) physical designAnswer: B

68) The type of testing that involves the execution of code is called:A) code testingB) static testingC) dynamic testingD) execution testingAnswer: C

69) The process of bringing together all of the modules that comprise a program for testing purposes is referred to as:A) unity testingB) integration testingC) system testingD) implementationAnswer: B

70) The process whereby actual users test a completed information system, the end result of which is the users' acceptance of it, best describes:A) acceptance testingB) alpha testingC) beta testingD) system testingAnswer: A

71) Which of the following are designed during alpha testing and try to break the system?A) stress testsB) performance testsC) recovery testsD) security testsAnswer: A

72) Changing over from the old information system to a new one by turning off the old system as the new one is turned on best describes:A) phased installationB) single location installationC) parallel installationD) direct installationAnswer: D

73) Running the old information system and the new one at the same time until management decides the old system can be turned off best describes:A) parallel installationB) single-location installationC) phased installationD) direct cutover installationAnswer: A

74) During which of the following generic life-cycle phases would a management plan be produced?A) requirements specificationB) project control structuringC) system developmentD) system deliveryAnswer: B

75) Written or other visual information about an application system, how it works, and how to use it best defines:A) system documentationB) user documentationC) internal documentationD) external documentationAnswer: B

76) This type of user documentation allows users to test for proper system installation and then signify their acceptance of the new system with their signatures:A) acceptance sign-offB) user contractC) RFPD) system verificationAnswer: A

77) Most user documentation is now delivered:A) on-line, in hypertext formatB) through paper manualsC) by calling technical support numbersD) through help desksAnswer: A

78) Potential topics that will determine if training will be useful include the following except for:A) system documentationB) general computer conceptsC) information system conceptsD) system managementAnswer: A

79) Potential topics that will determine if training will be useful include:A) use of the systemB) general computer conceptsC) information system conceptsD) all of the aboveAnswer: D

80) A component of a software package or application in which training and educational information is embedded best defines:A) resident expertB) computer-aided instructionC) electronic tutorialD) electronic performance support systemAnswer: D

81) The largest systems development expenditure for many organizations is:A) systems maintenanceB) project planningC) implementationD) requirements structuringAnswer: A

82) Once an information system is installed, it is essentially in the:A) implementation phaseB) redesign phaseC) maintenance phaseD) system renewal phaseAnswer: C

83) Which of the following is a major activity that occurs during maintenance?A) codingB) transforming requests into changesC) conversionD) training and supporting usersAnswer: B

84) The first phase of the SDLC, planning, is analogous to the maintenance process of:A) obtaining maintenance requestsB) transforming requests into changesC) designing changesD) implementing changesAnswer: A

85) The SDLC phase of analysis is analogous to the maintenance process of:A) obtaining maintenance requestsB) transforming requests into a specific system changeC) designing changesD) implementing changesAnswer: B

86) Which of the following types of maintenance accounts for as much as 75 percent of all maintenance activity?A) preventive maintenanceB) corrective maintenanceC) adaptive maintenanceD) perfective maintenanceAnswer: B

87) Changes made to a system to repair flaws in its design, coding, or implementation describes:A) corrective maintenanceB) adaptive maintenanceC) preventive maintenanceD) perfective maintenanceAnswer: A

88) Modifying a system to reflect environmental changes describes:A) corrective maintenanceB) adaptive maintenanceC) preventive maintenanceD) perfective maintenanceAnswer: B

89) Evolving the system to solve new problems or take advantage of new opportunities describes:A) corrective maintenanceB) adaptive maintenanceC) preventive maintenanceD) perfective maintenanceAnswer: D

90) Which of the following typically is assigned the highest priority?A) preventive maintenanceB) perfective maintenanceC) corrective maintenanceD) adaptive maintenanceAnswer: C

91) Which of the following maintenance cost elements is the most significant?A) toolsB) software structureC) personnelD) customersAnswer: D

92) The ease with which software can be understood, corrected, adapted, and enhanced best describes:A) maintenanceB) maintainabilityC) adaptabilityD) comfort levelAnswer: B

93) According to research mentioned in the textbook:A) on average, 25 percent of a company's programmers are assigned to maintain existing softwareB) on average, less than 10 percent of a company's programmers are assigned to maintain existing softwareC) on average, 37 percent of a company's programmers are assigned to maintain existing softwareD) on average, 52 percent of a company's programmers are assigned to maintain existing softwareAnswer: D

94) Effective management of systems maintenance requires:A) managing maintenance personnelB) measuring maintenance effectivenessC) controlling maintenance requestsD) all of the aboveAnswer: D

95) To measure maintenance effectiveness, you should measure:A) the number of failuresB) the time between each failureC) the type of failureD) all of the aboveAnswer: D

96) A measurement of error occurrences that can be tracked over time to indicate the quality of a system best defines:A) consistency ratioB) mean time between failuresC) error trackingD) regression analysisAnswer: B

97) The process of assuring that only authorized changes are made to a system defines:A) configuration managementB) consistency managementC) quality managementD) business process reengineeringAnswer: A

98) Which of the following configuration management tools stores only the most recent version of a module, with previous versions being reconstructed when needed by applying changes in reverse order?A) source code controlB) version controlC) integrity controlD) revision controlAnswer: D

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