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Providing an ideal Guest Experience !
© 2010-2014 EWORKS Consultants Co Ltd, All Rights Reserved.
TourPlus+ software is created to provide an ideal guest experience for an entertainment service provider (ESP).
TourPlus+ provides control over all products & services provided by an ESP allowing for
• Ideal Guest Experience
• Tight Process Control
• Flexibility over services
• Increased consumer traffic & loyalty
TourPlus+ is developed and maintained as a product offering by EWORKS Consultants Co., Ltd.
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TourPlus+ Core Modules
Finance & Accounting 1
Agent Sales 2 Walk-in Sales 3
F&B Services 4
Check-in 6 Reservation 5
Integrated Reporting Serivices
Finance & Accounting 1
• All sales posted to backend ERP on consignment sales basis
• Automatic invoicing for all sales – Agent sales (Tour agent sales, Guide sales, Group tour walk-in sales)
– Walkin sales (General Walk-in sales, Member sales)
• Complete audit for daily ticket sales (ticket audit)
• Complete audit for daily service sales (ticket audit)
• Deposit Control – Credit Control
– Deposit Control
– Security Deposits
• Agent Grading & Blacklisting
• B2B Payment Monitoring
• Sales of Rides & Services
• Sales to Tour Agents ONLY via AGENT Contracts – Annual Contracts
– Promotion / Season Contracts
– VAT / Non-VAT Sales
– Sales of Ride + Services (as per contract)
• Pricing – Contract based pricing
– Separate prices for GIT / FIT
– Separate prices for Adult / Child
– Separate prices for Buffet inclusive / exclusive
• Agent guides & Commissions
• Contract approval workflow (email + OTP based)
Agent Sales 2
• Pre-defined Ticket Types
– Pricing as per ticket type
– Ticket type category (based on customer groups)
• Ticket Pricing
– Based on ticket type
– Buffet control (inclusive / exclusive)
• POS Support
– Wi-fi POS Thermal Receipt Printers • Checkin vouchers
• Receipt printers
– Handheld scanners
Walk-in Sales 3
• Define Menu Types
• Define Dining Zones
– Capacity Control
– Event Management Control
• Integration with
– Checkin modules (capacity control)
– F&B Checkin Module
• Supports time based roster
• POS Support
– F&B group checkin
– F&B voucher re-issue
F&B Services 4
• Advance bookings / reservations
– B2B integration
– (Email based) confirmation
• Automatic support for active sales contracts
• Automatic delivery of Prices, Rides & Services,
• Additional Purchase option for guides, out of contract purchase
• Support for Hotel Transfers
• POS Support (optional)
– Booking Vouchers
Reservation (for tour agents / groups) 5
• Booking to Check-in integration (for groups)
• Direct Check-in for walk-in groups / customers
• Buffet control
• Dining zone control
• Taxi driver commission support
• POS Support (optional)
– Check-in Vouchers
– F&B Vouchers
– Payments / Receipt Vouchers
Check-in (Groups / General Walk-in) 6
Process Flow
BOOKING
CHECK-IN
# GOLF # SPA # BOWLING # XXX (add as per need in backend)
Sales Contracts
Restaurant
SPA
GOLF
F1 Race Center
St. Andrews PUB & BAR
Finance & Accounting
Buffet
Tour Agents / Corporates
Invoice (B2B Delivery)
Payments & Receipts (B2B)
GROUP
WALK-IN
PRODUCTS & SERVICES
SALES Dept
ACCOUNTING Dept
PLUG-IN Modules for CORE API
EVENT Management FITNESS PROPERTY Management
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Client References
DreamWorld, Thailand # All Modules # Full process integration Checkin – Accounts # POS Devices integration
SiamNiramit, Thailand # Sales Module # Process integration Sales - Accounting
Ancol, Jakarta - Indonesia # All Modules # Additional Modules for souvenir outlet sales # Additional Modules for promotions and pre-paid voucher
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Technical Data
Technology # ASP.net based solution, SERVER License # Use for unlimited users # Fully cross-browser & based on an AGILE methodology
Database # SQL SERVER 2005/2008 upwards (Express / Enterprise) # EWORKS provides full implementation, data backup and recovery strategies as a part of its services contract.
POS Device Support # Can readily support ESC/POS Devices # Currently ported to EPSON, INTERMEC devices
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About EWORKS
Established since 2009 in Bangkok, Thailand - We are experts in custom development of web-based, distributed and standalone applications designed to meet your organization's specific requirements and business needs.
Why Us ? At EWORKS – we understand the Family Entertainment Business model of Clubs, Amusement Parks, Resorts. We provide not just the software which works for your business, but also provide # Process consulting for the business model # Experience in dealing with Family Entertainment Business centers # Experience in understanding the demands of your customers
Our Clients Our current client space is spread across Govt, Public and Private sectors within Thailand, Indonesia & South Africa.
Learn more about us at www.eworkscorp.net
Contact Us
EWORKS CONSULTANTS Co., Ltd. Registered Office 17/19 Monthon-3 Nongkhangplu, Nongkhaem, Bangkok 10160 THAILAND Sales Office 35, Taweewathana Road, Nongkhangplu, Nongkhaem, Bangkok 10160 THAILAND
Contact Information Gautam Ganguly, Managing Director +66 2421 8986 +66 81 685 5646 [email protected]