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Providing an ideal Guest Experience ! © 2010-2014 EWORKS Consultants Co Ltd, All Rights Reserved.

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Page 1: EW TourPlus LI

Providing an ideal Guest Experience !

© 2010-2014 EWORKS Consultants Co Ltd, All Rights Reserved.

Page 2: EW TourPlus LI

TourPlus+ software is created to provide an ideal guest experience for an entertainment service provider (ESP).

TourPlus+ provides control over all products & services provided by an ESP allowing for

• Ideal Guest Experience

• Tight Process Control

• Flexibility over services

• Increased consumer traffic & loyalty

TourPlus+ is developed and maintained as a product offering by EWORKS Consultants Co., Ltd.

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Page 3: EW TourPlus LI

TourPlus+ Core Modules

Finance & Accounting 1

Agent Sales 2 Walk-in Sales 3

F&B Services 4

Check-in 6 Reservation 5

Integrated Reporting Serivices

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Finance & Accounting 1

• All sales posted to backend ERP on consignment sales basis

• Automatic invoicing for all sales – Agent sales (Tour agent sales, Guide sales, Group tour walk-in sales)

– Walkin sales (General Walk-in sales, Member sales)

• Complete audit for daily ticket sales (ticket audit)

• Complete audit for daily service sales (ticket audit)

• Deposit Control – Credit Control

– Deposit Control

– Security Deposits

• Agent Grading & Blacklisting

• B2B Payment Monitoring

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• Sales of Rides & Services

• Sales to Tour Agents ONLY via AGENT Contracts – Annual Contracts

– Promotion / Season Contracts

– VAT / Non-VAT Sales

– Sales of Ride + Services (as per contract)

• Pricing – Contract based pricing

– Separate prices for GIT / FIT

– Separate prices for Adult / Child

– Separate prices for Buffet inclusive / exclusive

• Agent guides & Commissions

• Contract approval workflow (email + OTP based)

Agent Sales 2

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• Pre-defined Ticket Types

– Pricing as per ticket type

– Ticket type category (based on customer groups)

• Ticket Pricing

– Based on ticket type

– Buffet control (inclusive / exclusive)

• POS Support

– Wi-fi POS Thermal Receipt Printers • Checkin vouchers

• Receipt printers

– Handheld scanners

Walk-in Sales 3

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• Define Menu Types

• Define Dining Zones

– Capacity Control

– Event Management Control

• Integration with

– Checkin modules (capacity control)

– F&B Checkin Module

• Supports time based roster

• POS Support

– F&B group checkin

– F&B voucher re-issue

F&B Services 4

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• Advance bookings / reservations

– B2B integration

– (Email based) confirmation

• Automatic support for active sales contracts

• Automatic delivery of Prices, Rides & Services,

• Additional Purchase option for guides, out of contract purchase

• Support for Hotel Transfers

• POS Support (optional)

– Booking Vouchers

Reservation (for tour agents / groups) 5

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• Booking to Check-in integration (for groups)

• Direct Check-in for walk-in groups / customers

• Buffet control

• Dining zone control

• Taxi driver commission support

• POS Support (optional)

– Check-in Vouchers

– F&B Vouchers

– Payments / Receipt Vouchers

Check-in (Groups / General Walk-in) 6

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Process Flow

BOOKING

CHECK-IN

# GOLF # SPA # BOWLING # XXX (add as per need in backend)

Sales Contracts

Restaurant

SPA

GOLF

F1 Race Center

St. Andrews PUB & BAR

Finance & Accounting

Buffet

Tour Agents / Corporates

Invoice (B2B Delivery)

Payments & Receipts (B2B)

GROUP

WALK-IN

PRODUCTS & SERVICES

SALES Dept

ACCOUNTING Dept

PLUG-IN Modules for CORE API

EVENT Management FITNESS PROPERTY Management

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Client References

DreamWorld, Thailand # All Modules # Full process integration Checkin – Accounts # POS Devices integration

SiamNiramit, Thailand # Sales Module # Process integration Sales - Accounting

Ancol, Jakarta - Indonesia # All Modules # Additional Modules for souvenir outlet sales # Additional Modules for promotions and pre-paid voucher

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Technical Data

Technology # ASP.net based solution, SERVER License # Use for unlimited users # Fully cross-browser & based on an AGILE methodology

Database # SQL SERVER 2005/2008 upwards (Express / Enterprise) # EWORKS provides full implementation, data backup and recovery strategies as a part of its services contract.

POS Device Support # Can readily support ESC/POS Devices # Currently ported to EPSON, INTERMEC devices

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About EWORKS

Established since 2009 in Bangkok, Thailand - We are experts in custom development of web-based, distributed and standalone applications designed to meet your organization's specific requirements and business needs.

Why Us ? At EWORKS – we understand the Family Entertainment Business model of Clubs, Amusement Parks, Resorts. We provide not just the software which works for your business, but also provide # Process consulting for the business model # Experience in dealing with Family Entertainment Business centers # Experience in understanding the demands of your customers

Our Clients Our current client space is spread across Govt, Public and Private sectors within Thailand, Indonesia & South Africa.

Learn more about us at www.eworkscorp.net

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Contact Us

EWORKS CONSULTANTS Co., Ltd. Registered Office 17/19 Monthon-3 Nongkhangplu, Nongkhaem, Bangkok 10160 THAILAND Sales Office 35, Taweewathana Road, Nongkhangplu, Nongkhaem, Bangkok 10160 THAILAND

Contact Information Gautam Ganguly, Managing Director +66 2421 8986 +66 81 685 5646 [email protected]