evps - beyond the theory: the zurich talent brand journey
TRANSCRIPT
INTERNAL USE ONLY
Standing on our own two feet
The Zurich Talent Brand JourneySarah Cheyne – Global Head of Talent Acquisition Brand and Attraction
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY
Aw
are
nes
s
Engage
Em
pow
er
Connect
Driv
e
Defining an authentic and credible Talent Proposition
ZURICH TALENT PROPOSITION
Current employer branding strategy
IMAGE & IDENTITY
Leadership strategy, vision and goalsPROFILE
Corporate branding strategyCONSUMER BRAND
Competitor positioning
Phase 1Understand
Phase 2Determine and
define
Phase 3Create
#storiesworthsharing
Phase 4Activate
External and Internal research completed
Overlap of common themes identifies unique brand positioning.
Talent Proposition is turned into a talent relationship activation plan. Topical content and initiatives determined.
Topic 1
Topic 2
Topic 3
Topic 4
Topic 5
Talent PropositionM
edia
Socia
l
Dig
ital
Prin
t
Advoca
cy
Events
Stories Stories Stories
Audiences
Gra
du
ate
s
Earl
y
tale
nt
2nd job
bers
Alu
mn
i
Pro
fess
ion
al
s
Influ
en
cers
Em
plo
yees
Essen
ce
Th
em
es
Th
em
es
Au
die
nce
s
Format and channel activation strategy
PEOPLE VISION
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY
Bringing our brands together
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY
Talent Proposition with purpose
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY
Bringing it to life
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY
Roadmap – making it all mean something
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY 9
Our wider communityA collaborative process
OWNERS
SPONSORS
INFLUENCERS
AMBASSADORSDRIVERS
ACTIVATORSENABLERS
RECEIVERS
Global Talent Acquisition Team
Generate, own and run the strategy
Overall sponsors of strategy and initiatives.
Shape and lead agendas within strategy
Provide collective support and leverages strategic initiatives
Drive forward initiatives – central point of contacts between owners and activators
Users who lead implementation and activation of initiatives.
Vendors to deliver initiatives – normally external suppliers/ Partnerships
Customers of initiatives
Brand advocacy – understanding, sharing and promoting Talent Brand Initiatives
Isabelle Welton
Claire Ball
PVT
Global Talent Acquisition Council - GTAC
Group Digital• Digital• Social• Analytics
Group Brand Strategy
Group Marcomms
Regional HRLT’s
Group Talent & People Development
Country Leadership/HR teams
Regional Talent Leads
Regional Leadership/HR teams
Internal Comms Teams
Country Talent Managers
Global Talent Acquisition Social Media Community - GTASMC
Country Recruiters
Country Digital Teams
Country Brand Teams
McCann – IPG
Havas People
Universum
Accenture
HRPB’s
Careerify
AMS
External candidates
Internal stakeholders
Business Functions
Regions/Countries
Idea generation Idea development Idea socialisation
Idea testing Idea buildIdea communication
Idea expansion Idea implementationIdea testing
Idea received
Multi-layered approach to deliverables
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY 10
Communications - Internal
Hig
h t
ou
ch
Technical detail
• Team meetings
• Business led events
• GTASMC
Face-to-face events
• Strategic updates• Key global
initiatives• Analytics• External insights• Future focussed
thinking
Tools and Training
• Playbook• webinars• Recruiter
Licenses• eLearning
• Why social?• Who is our audience?• Social application• Leveraging Global
presence• Global social
ecosystem• Governance and
measurement
Internal Comms • Collaboration site• Yammer• HR pages• Weekly newsletters
Strategic detail
Low
er
tou
ch
• Social decks• Playbook• eLearning• Links to social sites• Content generation
forms and content calendar
• Governance and workflow
Social Digest
• Review of quarterly activity
• Global best practise
• Internal awards• Referral
opportunities• Analytics
Quarterly magazine/
Newsletter
ADVOCATESEmployees
ACTIVATORSTalent Managers
Recruiters
INFLUENCERS
Group TAGlobal SoMe community
Group Digital
AMBASSADORS
Group Leadership teamsLocal leadership teams
Local social teams
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY
Advocacy
Bug, Bug, Bug……• Training materials• Face-to-face workshops• Webinars• HR Conversation• Intranet content• Collaboration platform• eLearning• Stakeholder monthly calls• Internal campaigns
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY 12
Takeaways
© Z
uri
ch In
sura
nce
Com
pan
y L
td
INTERNAL USE ONLY 13
Thank you