evga geforce 9800 gtx+ user manual

7/30/2019 EVGA GeForce 9800 GTX+ User Manual

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Table of contents

Overview.......................................................................................................3

Hardware Installation...................................................................................4Quick Start....................................................................................................4

Hardware Installation Details.......................................................................5

Graphics Cards Requiring Additional Power..............................................5

SLI Installation..............................................................................................6

Software Installation....................................................................................6

Setting up Multiple Displays.........................................................................7

Quick Fixes....................................................................................................8

Additional Support........................................................................................9

Compliance Information...............................................................................10

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Overview

Thank you or purchasing a genuine EVGA graphics card. EVGA is an NVIDIA Authorized Solution Providerbuilds high perormance 3D cards. Our graphics cards are ully compatible with the latest 2D and 3D graphirequirements.

Beore installing your EVGA graphics card, it is highly recommended to rst register the product to receivesupport and warranty. Please note that you are required to register this product within 30 days to receive thewarranty. You can register your card online at www.evga.com/register

EVGA also strives to provide a ull range o programs and services to enhance the customer experience incbut not limited to:

EVGA Advanced RMA (EAR) Program:

The EVGA Advanced RMA (EAR) Program is a program to protect yoursel and your product in the case o p

ailure. For more details please visit www.evga.com/support/ear

EVGA Step-Up Program:

In order to give our customers the greatest amount o fexibility when purchasing EVGA graphics cards, we hinstituted the EVGA Step-Up Program. For more details please visit www.evga.com/stepup

EVGA Online Community:

To visit the EVGA community orums, please visit www.evga.com/orums

EVGA Precision:

For select EVGA graphics cards: Fan speed control, real-time monitoring on-screen or on your keyboard, tain-game screenshots, overclock, choose rom user created skins, create custom proles and more! Visitwww.evga.com/precision

EVGA OC Scanner:

Built-in artiact scanning, benchmarking, and more, EVGA OC Scanner combined with Precision make the pcombo. Visit www.evga.com/ocscanner

EVGA FAQ:

To search our knowledge base and product FAQ, please visit www.evga.com/aq

EVGA Gaming:

I you live to game, this is the place or you! We have the best tournaments, prizes and game servers. Visitwww.evga.com/gaming


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Folding@EVGA:

Distributed computing or the greater good. Did you know that you can turn your graphics card into a sharesupercomputer? Visit www.evga.com/olding

EVGA Social Networks:

Stay up to date on contests, promotions, tech tips, new products, driver releases and more by ollowing EVyour avorite social network! Visit www.evga.com/sonet

MODS RIGS:

$1K Sponsorships or every 200 posts. Come show o your rig and join in on one o the biggest things hapat EVGA. www.modsrigs.com

EVGAontheTUBE:

Installation instructions, troubleshooting guides and product videos! www.youtube.com/evgaonthetube

Hardware Installation

installation procedure, consult a qualied computer technician. Damage to the system components, thegraphics card, and injury to yoursel may result i power is applied during installation. Now that you have preyour computer, you are ready to install your graphics card.

Quick Start

1. Beore starting installation, it is recommended to completely remove all drivers or your existing graphics

(I you have one)

2. Power o the computer and all attached devices (monitors, keyboard, mouse, etc.).

3. Disconnect the display cable rom your current display adapter on the back o the computer.

4. Remove your existing graphics card (i you have one) rom your computer. You will do this by removing tretaining screw and pulling the card out in a straight up ashion. Please note that your motherboard may

PCI Express (PCI-E) latch on the slot that needs to be pressed in rst.

(NOTE: I your motherboard has integrated or onboard video, you may need to disable it rst, please con

your system or motherboard manuacturer or additional inormation.)

Preparing Your Computer

WARNING: Turn o the power to your system and discharge your bodys staticelectric charge by touching a grounded surace or example, the metal surathe power supply or chassis beore perorming any hardware procedure. EVGassumes no liability or any damage, caused directly or indirectly, by improperinstallation o any components. I you do not eel comortable with perorming

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Hardware Installation Details

Graphics Cards Requiring Additional Power

PCI Express (PCI-E) and PCI slots are dierent, so prior to installation; please veriy that the graphics card b

and available slot are the same.

I your graphics card is equipped with a supplemental power adapter, it is required that it be connected at tho installation. This supplemental power adapter ensures that your graphics card receives the necessary pothat will allow it to unction at optimal perormance levels. Your card may require one or two 6 or 8-pin PCI E(PCI-E) supplemental power connectors. Please note that the 8-pin PCI-E power connector is not the same8-pin CPU power connector. Please see the below illustration.

5. Align your new card with the appropriate slot, (see illustration below) and press it in rmly until the card i

seated. Make sure that the metal contacts o the card are completely pushed into the expansion slot.

6. Connect the supplemental PCI Express (PCI-E) power adapter(s) to the card i applicable. (See illustratio

below.)7. Replace the retaining screw to asten the card into place, and then replace the computer cover.

8. Reconnect any devices that you detached during installation, and then connect the monitors video cabl

your new graphics card.

9. Apply power to your system, boot to the operating system and install the proper drivers.

PCI Graphics CardsPCI Express (PCI-E) Graphics Cards


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SLI Installation (optional)

On some EVGA graphics cards, it is possible to link multiple graphics cards up or improved perormance, tcalled SLI. To install multiple cards in SLI, ollow the below instructions, please note that in SLI setups both

must be the same model. For a video overview o setting up SLI, please visitwww.evga.com/twit.asp?id=517

Software Installation

When you boot up your computer or the rst time ater installing your new graphics card, Windows may detnew display device and attempt to install the drivers. I it gives you the option to cancel, please do so, otherwwait or Windows to complete the installation (a reboot may be necessary).

Ater this process has been completed, it is necessary to install the recommended drivers or your graphics To begin, insert the EVGA Installation DVD/CD and allow the autorun driver installation menu to start.

Install your frst GeForce graphics cardinto the Primary PCI Express x16 slot.

The above SLI bridges are included with your SLI ready motherboard depending on the confgurations that it supports. In order o

SLI setup to work properly you would need to use the appropriate bridge based on the number o cards you are connecting.

2-way SLI

2-way SLI: Install your second GeForcegraphics card in to the outer PCI Express

x16 slot. Connect the two cards together

using the 2-way SLI bridge connector that

came with your SLI-ready motherboard.

3-way SLI

3-way SLI: Install the third GeForcthe middle or secondary PCI Expr

slot on the motherboard. Connect

GeForce cards together using the

SLI bridge connector that came w

SLI-ready motherboard.

4-way SLI

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Setting up Multiple Displays

The NVIDIA Control Panel allows you to congure a multi-display environment, whether it is through multiple

computer monitors or by using a monitor in conjunction with an HDTV. The ability to use multiple displays wWindows can simpliy many everyday tasks by spreading out the Windows Desktop area or by allowing youwatch a movie on one o the displays. Multiple display conguration can be made in the Set up multiple dissubsection located in the NVIDIA Control Panel. To access the NVIDIA control panel, simply right click on thdesktop, and select NVIDIA Control Panel.

Single Mode

Select just one checkbox or the monitor you wish to use as your single display. This will disable the secondoutput and is the deault setting i you only have one monitor connected to the graphics card.

Extended Mode

Select two or more checkboxes to enable more than one monitor. Once checked, right click on the monitorssection below to set the desired mode. Extended desktop mode can independently control resolution and rrate settings or each display.

Duplicate Displays

Select two or more checkboxes to enable more than one monitor. Once checked, right click on the monitorssection below to set them to duplicate display mode, and select the primary monitor. Duplicate displays reqidentical resolutions between both displays.

Enabling SLI (optional)

I you installed cards in SLI mode, now you will need to enable SLI to get the ull perormance rom your setu

enable SLI, visit the NVIDIA control panel by right clicking on the desktop, and select NVIDIA Control Paneselect Set SLI and PhysX conguration. Finally, select Maximize 3D Perormance and select apply. To sevideo overview o the SLI installation procedure, please visit www.evga.com/twit.asp?id=517

Note: I the autorun driver installation menu does not appear, it can be launched manually by clicking on the

Computer or My Computer icon, and double clicking the icon or your DVD/CD drive. Ater that double c

the autorun.exe fle.

Once the autorun installation menu appears, select the Install Video Drivers button. This will start the driveinstallation process.

Note:During installation, you may be prompted by the Microsot WHQL (Windows Hardware Quality Labs) w

please select the Continue or Install this driver sotware anyway option, as it is sae to do so.


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Problem: The computer will only display a black screen ater it boots into Windows.

Cause: The integrated video adapter has not been disabled prior to installing the new graphics card and/or having uninstalled the display drivers rom your previous display adapter.

Solution: Ensure the integrated video adapter has been disabled through your motherboards BIOS or theWindows Device Manager prior to installing the new graphics card, and that you have uninstalled the driversthrough the Windows Control Panel. Ater the new card has been installed, connect the monitor cable and irequired, any supplemental power adapters to the new card beore booting up the system.

Problem: Games lockup or crash to the desktop.

Solution: Veriy that all the necessary hardware drivers are installed and up to date, including the chipset, viand sound card drivers. Reinstall the latest version o DirectX (located on EVGA installation disc) or the gamAlso, veriy the game has all the necessary patches installed that are available rom the developer.

Problem: Where can I nd the latest drivers or my graphics card?

Solution: The latest drivers can be ound at www.evga.com/support/drivers

Solution: Remove the card rom the computer and reinsert it, making sure that the card is seated properly inslot, and then try to boot the computer again. I this does not work then the problem is either with the motheor the graphics card and you should contact your hardware manuacturer or urther assistance.

Quick Fixes

Problem: At boot-up, all you hear is a series o beeps rom the computer, but see no screen.

Cause: The beep sounds are a warning sound rom the motherboard BIOS that says it cannot initialize thegraphics card, this can mean one o our things:

1) The card is not seated properly.2) There is a problem with the motherboards graphics card slot.3) Supplemental PCI-E power is not connected to the graphics card.4) There is a problem with the graphics card.

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Additional Support

Should you require any assistance with the installation or troubleshooting o your EVGA graphics card, pleasthe support section o our website at www.evga.com/support. There you will be able to download drivers, cout our extensive Knowledge Base, and submit technical and customer support inquiries. Be sure to visit thorums at www.evga.com/orums

Alternatively, we can be reached by phone. Beore contacting Customer Service, please review this manualneed to contact Customer Service, please have your system conguration as well as your cards model numand serial number ready. You will need to register your product beore a support technician can assist you. Ymay register your card online at www.evga.com/register

HoursofOperation:24/7TechnicalPhoneSupport

PhoneSupport:(888)880-EVGA(3842)

TechSupportWebSite:www.evga.com/support

Warranty Program to Fit your Needs

For many Retail Products, EVGA oers a Limited Lifetime Warranty. (Must be registered within 30 days o chase date). For more inormation, please visit www.evga.com/support/warranty

The rest o the EVGA product line is still covered under the excellent Limited 2 Year or 3 Year Warranty.(Must be registered within 30 days o purchase date). For more inormation please visitwww.evga.com/support/warranty

Problem: When viewing my PC on an HDTV, the entire desktiop is not visible, and certain areas; such as theWindows taskbar, reside oscreen.

Solution: Firstly, ensure that you are running at the correct resolution or your display. I it is, try adjusting th

Resize Desktop eature. This lets you compensate or HDTV overscan so that the entire desktop is visible.case, to view display elements that appear oscreen, NVIDIA recommends using the Ovescan Shit eature the desktop. You can access the Overscan Shit controls rom the TV Settings page o the NVIDIA panel.

Note: For problems not listed in this document, please visit the EVGA Knowledge Base at www.evga.com/a


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Macrovision Product Notice

Trademark Information

CE Compliance Information

EMC Directive 89/336/EEC and Amendment 92/31/EEC, Class B Digital Device EN 50081-14, Generic Emissions Standard or Re

Commercial and Light Industrial Products (EN 55022/CISPR 22, Limits and Methods o measurement o Radio). (EN 55022/CISPR

Limits and Method o Measurement o Radio Intererence Characteristics Inormation Technology Equipment) Warning: This is a Cla

product. In a domestic environment this product may cause radio intererence in which case the user may be required to take adeq

measure. EN 50082-1, Generic Immunity Standard or Residential, Commercial and Light Industrial Products (IEC 801-2, IEC 801-

801-4)

This product may incorporate copyright protection technology that is protected by U.S. patents and other intellectual property righo this copyright protection technology must be authorized by Macrovision, and is intended or home and other limited viewing use

unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.

2001-2012 EVGA Corp. EVGA, the EVGA logo and combinations thereo are trademarks o EVGA Corp. All brands and companies

trademarks o registered Trademarks o their respective companies. EVGA reserves the right to terminate this license i there is a vi

its terms or deault by the Original Purchaser. Upon termination, or any reason, all copies o the Sotware must be immediately retu

EVGA and the Original Purchaser shall be liable to EVGA Corp. or any and all damages suered as a result o the violation or deau

Compliance Information

FCC Compliance Information

This device complies with FCC Rules Part 15. Operation is subject to the ollowing two conditions:

This device may not cause harmul intererence, and this device must accept any intererence received, including intererence that cause undesired operation. This equipment has been tested and ound to comply with the limits or a Class B digital device, pursu

Part 15 o the FCC Rules. These limits are deigned to provide reasonable protection against harmul intererence in a residential ins

This equipment generates, uses and can radiate radio requency energy and, i not installed and used in accordance with the

manuacturers instructions, may cause harmul intererence to radio communications. However, there is no guarantee that interere

will not occur in a particular installation. I this equipment does cause harmul intererence to radio or television reception, which ca

determined by turning the equipment o and on, the user is encouraged to try to correct the intererence by one or more o the oll

measures:

Increase the separation between the equipment and signal source. Connect the equipment to an outlet on a circuit dierent rom th

which the signal source is connected.

Consult the dealer or an experienced computer technician or help. The use o shielded cables or connection o the monitor to the

card is required to ensure compliance with FCC regulations. Changes or modifcations to this unit not expressly approved by the pa

responsible or compliance could void the users authority to operate the equipment.

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evga geforce 9800 gtx+ user manual

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