everything you need to know about sharepoint social capabilities - splive360
TRANSCRIPT
Everything You Need To Know About SharePoint’s Social Capabilities
Richard HarbridgeRichard HarbridgeSr. SharePoint
Architect/Evangelist
Level: Chuck Norris (Intense, But Not Deep)
Coverage: Business, Dev, & IT Pro
SharePoint Versions: 2010 & 2013
#SPLive360 @RHarbridge
Everything You Need To Know AboutSharePoint’s Social Capabilities
#SPLive360 @RHarbridge
Presented By: Richard Harbridge
#SPLive360 @RHarbridge
Who am I?
BostonWashington
#SPLive360 @RHarbridge
Our Goal Today…
From Here To Here
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
Informatio
n!
#SPLive360 @RHarbridge
Connecting Value To SharePoint Social Features
What is the Value?
Lowers the cost
of sharing and organizing
Surfaces knowledge and networks
Increases employeeengagement
• Lowers Cost Of Sharing & Organizing Information
• Reduces Organizational Barriers
• Improves Business Agility
• Compliments Talent Management
• Promotes End User Innovation
#SPLive360 @RHarbridge
Social Feedback Leads To Better Procedures?
Why Leveraging SharePoint Blog Features for News is a Great Idea
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
Social SharePoint Options
When are people going beyond SharePoint for Social Functionality?
How To Lock Down SharePoint’s Social Features
#SPLive360 @RHarbridge
SharePoint 2010 SocialFeature Exploration
WIKIS, BLOGS AND DISCUSSIONS DEMONSTRATION
#SPLive360 @RHarbridge
SharePoint 2010 Wiki CapabilitiesSharePoint Server: Enterprise Wiki Site Template – built on SharePoint Publishing infrastructure
Page Templates (Content Types & Page
Layouts)
Ratings(Web Analytics)
Scalable (Output Caching)
Customizable (Master Pages & CSS)
Categories (Managed Metadata)
Social Tags & Notes(Social Store)
#SPLive360 @RHarbridge
Blogs…• The gist of it:
• Blog posts auto listed in activity feed.• Consistent and improved rich text editor.• Live preview and ability to launch blog program
from ribbon.• Team blogs as well as individual blogs.• Personal blog can be linked to mysite.• Improved navigation OOTB for blog sites.• “About this blog” content area.• No HTML or silverlight/media
(AVAILABLE in 2013 w/ Nicer Design Options)
MY SITES, PROFILES, PICTURES AND
ACTIVITIESDEMONSTRATION
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
Tip: Profile Pictures• Architecture
• Central picture library • http://<mysitehost>/UserPhotos/
• Resized three ways• 32x32 (for use in SharePoint)• 48x48 (for AD and client apps)• 96x96 (for Profile page)
• Picture picker• Customizable and replaceable• Can support your policy and picture store
#SPLive360 @RHarbridge
Property Tags and Knowledge MiningWhere are the tags?
•Outlook 2010 {Sent Items}•Sharepoint Server 2010
Control and Consent1.Auto find and publish to MySite to use {Least Conservative}2.Don’t Analyze Email {Most Conservative}
Office Resource Kit {http://blogs.technet.com/office_resource_kit/} 1.Analyze and upload (user consent at client)
Outlook ->Options ->Advanced
1.Consent on suggestions (user consent at server)
#SPLive360 @RHarbridge
How does Knowledge Mining Work?
TAGS, NOTES AND RATINGS
DEMONSTRATION
#SPLive360 @RHarbridge
Tags, Notes and Ratings• Social Tags, Notes and Ratings
• Helps categorize, annotate, promote and help retrieval of relevant links
• Applies to any URL, inside or outside of SharePoint with bookmarklet
• Independent of write-permissions (go readers!)• Primary mechanism for promoting documents and
web pages to the newsfeed• At the very basic level it has 3 parts to it
• Person, URI, Feedback• SECURITY TRIMMING STILL IN EFFECT
#SPLive360 @RHarbridge
Tags, Notes and Ratings• Tags:
• Social Bookmarks (Such as I Like It)• Basically just Keywords tied to data…
• Tag Cloud• Depicts the most popular tags.
• Tag Profiles:• Tag Profiles show sites, docs, items, people that
have been tagged with a term.• Tag Profiles also show a list of community
members and any discussions or postings that appear on the communities note board.
#SPLive360 @RHarbridge
Tags, Notes and RatingsTags Notes Ratings
Description Keyword bookmarking Short comments (<3000 characters)
5-Star Ratings
Web part/control No Yes Yes
Discover content by colleague or keyword
Both Colleagues Colleagues
Web pages, List Items, Documents
Yes Yes Yes
Doc Library/List Sort and Filter
Yes (Doc authors only, requires enterprise keywords field)
No Yes
Indexed by Search Yes No Yes
Bookmark-let for external or non-SharePoint pages
Yes Yes No
Enterprise taxonomy management
Yes No No
In Office 2010 Client Yes (Doc authors only, requires enterprise keywords field)
Yes No
In Office Web Apps Yes Yes No
PEOPLE SEARCHDEMONSTRATION
#SPLive360 @RHarbridge
My Favorite Social Search Slide?
Phonetic and nickname matching
Phonetic and nickname matching
Improved result layout and hit-
highlighting
Improved result layout and hit-
highlightingRecently authored
contentRecently authored
content
Refine by query type, and many
other pivots
Refine by query type, and many
other pivots
Sort by relevance, name or social
distance
Sort by relevance, name or social
distance
Vanity search
Vanity search
#SPLive360 @RHarbridge
The “Stuff” in MySites for Search
#SPLive360 @RHarbridge
Organizational Browser
• A simple way of ‘searching’ we can’t forget.
• Key Point: Uses Manager field from AD.
#SPLive360 @RHarbridge
Better User Profiles = Better Search
• Encourage users to have photos and update profile information
• Turn on ‘knowledge mining’ and encourage users to publish suggested keywords
• Setup connection to Managed Metadata Service Application
• Add custom profile properties
#SPLive360 @RHarbridge
Search Is Already Social
#SPLive360 @RHarbridge
Search Best Bets & Keywords
Tip: Search Keywords & Best Bets Can Be Used To Deterministically Result In a Person
#SPLive360 @RHarbridge
SharePoint 2013Social Feature Exploration
#SPLive360 @RHarbridge
Communities in 2013
#SPLive360 @RHarbridge
Title
Posts and replies
Description
Navigation
Community Categories
#SPLive360 @RHarbridge
Community Postings
#SPLive360 @RHarbridge
Community Conversations
#SPLive360 @RHarbridge
Community Owner Tools
#SPLive360 @RHarbridge
Rating vs Liking
#SPLive360 @RHarbridge
Reputation & Badges
#SPLive360 @RHarbridge
Reputation & Badges
#SPLive360 @RHarbridge
Social Newsfeed
#SPLive360 @RHarbridge
Social Newsfeed
#SPLive360 @RHarbridge
Privacy Settings
#SPLive360 @RHarbridge
2013 People Search
#SPLive360 @RHarbridge
Storage Architecture in 2013
Content DBs (per-user)Content DBs (per-user)
User Profile ServiceUser Profile Service
Profile DB (per-service)
People and tag followingPeople and
tag followingUser profile properties
User profile properties
Social DB (per-
service)
Social tagsSocial tags
Content DB
(site collection per-user)
Feed postsFeed postsSite and
document following
Site and document following
Personal storage space
Personal storage space
(Site Feed posts are stored in the SP site)
#SPLive360 @RHarbridge
Permissions
#SPLive360 @RHarbridge
Welcome Message
#SPLive360 @RHarbridge
Welcome Email Message
#SPLive360 @RHarbridge
Implementing An Effective SharePoint Social Strategy
#SPLive360 @RHarbridge
8/19/2011Key User Profiles Are Populated
4/4/2011 6/1/2012
5/1/2011 6/1/2011 7/1/2011 8/1/2011 9/1/2011 10/1/2011 11/1/2011 12/1/2011 1/1/2012 2/1/2012 3/1/2012 4/1/2012 5/1/2012
7/1/2011 - 8/19/2011Governance Updates
7/23/2011Site Listing Created
8/10/2011Site Provisioning Process Finalized
8/19/2011Site Provisioning Globally Available
Site Listing Complete
8/19/2011 - 12/2/2011Team/Community Site Roll Out
8/5/2011 - 12/2/2011User Profile Roll Out
7/15/2011Social Strategy & Planning Complete
4/4/2011 - 7/15/2011Social Strategy Planning
12/5/2011 - 3/2/2012Implement IT Knowledge Base
8/29/2011 - 11/4/2011Pilot Leadership Blogs
7/22/2011 - 4/13/2012IS MySite Pilot
12/2/2011+30% Profile Completion
5/25/2012+50% Profile Completion
3/19/2012 - 4/13/2012Review & Implement Retention & Disposition Rules
11/4/2011MySite Branding Complete
8/29/2011Employee Policies Up to Date
1/13/2012Deploy Electronic Vacation Scheduling Organization Wide
2/17/2012Application & Business Leader Listing Available
Social Roll Out
#SPLive360 @RHarbridge
My Sites & Profile Roll Out
#SPLive360 @RHarbridge
Social Feature Roll Out
#SPLive360 @RHarbridge
Profile Sprawl Challenge?
#SPLive360 @RHarbridge
No Anonymity In The Enterprise?
#SPLive360 @RHarbridge
Keyword Sprawl Challenge?
#SPLive360 @RHarbridge
Unique Cloud Challenges…If you have SharePoint 2013 On Prem and a Office 365 SharePoint Online Instance…
How do you plan the social user experience?
Example: Following an o365 document doesn’t add it to your onPrem social feed, it would add it to the o365 data… Difficult hybrid scenario.
#SPLive360 @RHarbridge
Discipline and Processes
#SPLive360 @RHarbridge
Samples of What to Measure– Number of completed user profiles– Number of connections per user– Cross posting of blogs, subscriptions to RSS and other feeds– Average number of participants with Wikis (also look at
distribution – Wikis with most participants vs. universe of wikis)
– Effective use on major projects– Reduction in e-mail (generally, on specific topics, corporate
noise)– Range of adoption (departments, topics)– Does a new policy or idea get adopted easier? – Search metrics: fewer similar queries=right information faster
#SPLive360 @RHarbridge
Questions? Ideas? Feedback? Contact me:Twitter: @RHarbridge Blog: http://www.RHarbridge.comEmail: [email protected]:
700+ SharePoint IA Slides at.. PracticalIntranet.com 130+ SharePoint Standards at.. SPStandards.com80+ Downloadable Presentations.. SlideShare.com/RHarbridge
Thank You Organizers, Sponsors and You for Making this Possible.
#SPLive360 @RHarbridge
SP 2010 BusinessTips and Tricks
#SPLive360 @RHarbridge
Brand Your Social Roll OutWe Make Things Happen What follows are potential ‘Social’ Slogan
Additions (based on “We Make Things Happen”): “When we work together.”“Keep up with them using COMPANYXYZ Social.”“Be a part of them with COMPANYXYZ Social.”“Share them on COMPANYXYZ Social.”“Be involved in creating them on COMPANYXYZ Innovate”
#SPLive360 @RHarbridge
Scope of Training
#SPLive360 @RHarbridgeImage from Paul Culmsee
Opportunistic Driven Learning
Training Should Follow “Just In Time & Just Enough”Training Should Follow “Just In Time & Just Enough”
#SPLive360 @RHarbridge
Support Updates
#SPLive360 @RHarbridge
Support Updates
SharePoint Standards OnlineSharePoint Standards Online
#SPLive360 @RHarbridge
Multiple Tiers for Escalation(You can’t know everything)
#SPLive360 @RHarbridge
Measure SupportLearn and use data to be proactive.
#SPLive360 @RHarbridge
Planning for Privacy•Who can social tag/bookmark?
Define an acceptable use policy•What happens when the employee leaves?•Security trimming of tags ON or OFF
Pluggable architecture allows definition of rules and back endsDefine how to handle non-SharePoint and external sitesOnly Indexed sites can be trimmed out-of-the-box
•Activity Feed Repercussions
#SPLive360 @RHarbridge
Remember you can Manage Tags
• In Central Admin you can search and manage all tags of a user, or those that specific words.
• This means you can create and actively perform governance and control/resolutions.
#SPLive360 @RHarbridge
Tip: Plan For User Adoption
#SPLive360 @RHarbridge
Encourage Community Adoption With Best Practices
• Start small • Select, support, and nurture your champions– Funding for “strategic” champions– Champions training
• Seed communities with content/structure• Establish guidelines for etiquette• Watch out for corporate policy/governance• Don’t neglect usability
#SPLive360 @RHarbridge
CommunityTeamCommunity
© 2009 PTC116
#SPLive360 @RHarbridge
Yammer/SharePoint Integration• Primary Yammer Web Part: Add robust Yammer feeds, private messages, and notifications
tabs to SharePoint sites to facilitate team and company-wide conversations.• Light Embeddable Feeds: Embed a lightweight Yammer mini feed anywhere in SharePoint
to view and keep track of relevant discussions without disrupting your workflow.• Document & List Integration: Send links to documents, calendar events, and tasks from
SharePoint to Yammer feeds for real-time collaboration.• Federated Search: Find the information you need fast with relevant Yammer messages
displayed side by side your SharePoint search results.• Profile Sync: Import profile information from SharePoint into Yammer, eliminating the
need to complete two profiles.• Notifications: Track unread Yammer messages from the SharePoint top banner.• Activity Streams: Automatically deliver activity updates from SharePoint to your colleagues
on Yammer.• Single Sign-On: Leverage SharePoint authentication credentials to simultaneously sign into
Yammer through a single entry point.• Admin Configurations: Manage the Primary Yammer Web Part using SharePoint’s built-in
controls and templates. Choose to configure read-only Yammer feeds so that users without Yammer accounts can also view conversations
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
Finding Expertise - Yammer vs SharePoint
• Cons of Yammer:– Soft Skills and Hard Skills in two different locations– No current integration with Lync makes it less
integrated – Current scalability concerns
• Pros of Yammer:– Facebook like UI makes it immediately familiar– Easy setup with immediate social networking
capabilities– Cost
#SPLive360 @RHarbridge
HR & Legal ConsiderationsFor Social Strategies
#SPLive360 @RHarbridge
Examples Of Social Disputes• The National Labor Relations Board is to consider whether
a medical-transportation company illegally fired a worker after she criticized her boss on Facebook. The agency’s first complaint linked to social media.
• Employees sued a restaurant company when they were dismissed after managers accessed a private MySpace page the employees had set up.
If this had been on a social technology in the workplace would it still be an issue?
If this had been on a social technology in the workplace would it still be an issue?
If this was after accessing private folders on their desktop? Their SharePoint MySite?
If this was after accessing private folders on their desktop? Their SharePoint MySite?
#SPLive360 @RHarbridge
Examples Of Social Disputes• A worker file a sexual-harassment suit after a
manager repeatedly tries to "friend" her on Facebook.
• An applicant accuses a company of reneging on a job offer after learning of their religious affiliation on Twitter.
What if the manager was using the SharePoint note board on her profile page?
What if the manager was using the SharePoint note board on her profile page?
If an employee shares their religious views and opinions on their personal profile, or wants to create a community of interest based on religion what is the companies response?
If an employee shares their religious views and opinions on their personal profile, or wants to create a community of interest based on religion what is the companies response?
#SPLive360 @RHarbridge
Examples Of Social Disputes• A worker downloads an Industry Report and
publishes it on their MySite without the appropriate legal right to distribute the content.
• Within a Status Update a secretary exposes confidential information about a senior executive meeting.
#SPLive360 @RHarbridge
Causes For Disputes• Defamation (and false light family of claims)• Privacy (sharing private facts, HIPPA violations)• Interference With Business Relations• Negligence (assuming duty, not following through)• Contract (ending up in an enforceable agreement)• Trademark (confusing consumers about a brand)• Copyright (using/sharing something not yours)• Sexual Harassment (unwanted postings)• Discrimination (especially as to hiring practices)
#SPLive360 @RHarbridge
Privacy Laws
#SPLive360 @RHarbridge
Social Media Policy?• You should have one for external use.• It’s recommended you use a comprehensive
template (there are many online and they are extremely inexpensive).
• You should have one for internal use.• This policy should mention or refer to…• Discrimination Policies• Sexual Harassment Policies• Computer Security and Acceptable Use
Policies• Intellectual Property Policies
#SPLive360 @RHarbridge
Incident ReportsAn incident report or accident report is a form that is filled out in order to record details of an unusual event that occurs at the facility, such as an injury to a patient. The purpose of the incident report is to document the exact details of the occurrence while they are fresh in the minds of those who witnessed the event.
In SharePoint Terms?
If something unusual happens as a result of SharePoint use it must be documented with as much detail as possible while it’s still fresh in the minds of those who were participants or effected.
If action (especially disciplinary) is taken as a result of an incident; information leading to the decision (including risks) and how efficacy (success) will be monitored must be retained.
In SharePoint Terms?
If something unusual happens as a result of SharePoint use it must be documented with as much detail as possible while it’s still fresh in the minds of those who were participants or effected.
If action (especially disciplinary) is taken as a result of an incident; information leading to the decision (including risks) and how efficacy (success) will be monitored must be retained.
#SPLive360 @RHarbridge
Photo Sharing?• Can the company share Christmas party photos?• Can an individual? On their mysite?
• Does the organization need a photo release form?• What About MySite Photos?• How will these be managed?• Approved?
• How will these be populated?• Do photos already exist of many staff
members?
#SPLive360 @RHarbridge
MySites
• Is The Organization Responsible For Documents On Users Desktops?
• What Privacy Rules Must Be Upheld?• What are the RM policies for these files?• Retention?• Disposition?
• Are there specific provisioning policies that must be put into place before a user can have a MySite?
#SPLive360 @RHarbridge
Wikis, Blogs, Discussion Boards, Notes, & Status Updates
• What are the records management rules around…• Wiki Content?• Blog Content?• Comments?
• Discussion Board Content?• Note Content?• Status Update Content?
* Notes & Status Updates Have No OOTB Auditing Or Information Policies.
#SPLive360 @RHarbridge
User Profiles• Properties (Legal Considerations)• Job Title Property• Can Users Update Their Own Information?• What Information Can Be Shared?• What Information Must Be Opt In?• In Other Words: What Information Can’t We
Auto or Pre Populate?• What Should The Default Privacy Settings Be?
• What Records Management Rules Must User Profiles Adhere To?• Retention (Info Policies, Version Control etc)
#SPLive360 @RHarbridge
Social TechnologyVendors & Tools
#SPLive360 @RHarbridge
SharePoint Social Vendors
HiSoftware Compliance Sheriff for Social Computing and Collaboration Compliance
Social Sites For SharePoint
KwizCom WikiPlus, Ratings and More
Lightning Tools SharePoint Forum
AskMe For SharePoint
#SPLive360 @RHarbridge
SP 2010 TechnicalTips and Tricks
#SPLive360 @RHarbridge
Activity Feed• Extensible Enterprise Activity Feed• It has a Web part • It uses a Atom 2.0 feed
• Two types• Consolidated – Activities from everything
you track http://<mysitehost>/_layouts/activityfeed.aspx?consolidated=true
• Published – My activitieshttp://<mysitehost>/_layouts/activityfeed.aspx?publisher=<accountname>
#SPLive360 @RHarbridge
Profile Pictures• Upgrade from O12 • Update-SPProfilePhotoStore
• Sync up to AD• Bootstrap the pictures if already in AD• Write back to AD, if configured
• Outlook and OCS use Pictures in AD• OAB size• Work with your AD/IdM counterparts
#SPLive360 @RHarbridge
Scale?• Enterprise Wiki pages (like all pages in Publishing)
support output caching• Feature leveraged from publishing infrastructure
#SPLive360 @RHarbridge
Development On Wikis?
• Add new wiki page types• Build on the wiki page content type
• Example: Lesson Learned -> Functional Area -> Taxonomy Field Control on Page etc.
• Add page layouts• Change the default page layout
• Enterprise Wiki fully extensible through SPD• You don’t have to use Visual Studio
#SPLive360 @RHarbridge
User Profiles• Configure Write Back to AD• It’s easy and can be controlled via what
property the user is allowed to update.• Leads to more relevant and accurate user
information.• Show a picture of your users in Outlook via the
Social Connector• Improves profile fill rate, improves
engagement, and adds considerable discovery value.
• Filter Out Inactive Users (On Import etc)
#SPLive360 @RHarbridge
Activity Feed Architecture
User Profile DB: Activity Feed
User Profile DB: Change Log
Social DB
Gatherer(Timer Job)
InjectionOM
Multi-castUni-cast
Your Gatherers
WebPart, Object Model
& Atom
Consolidated or
Published
Example: CRM Gatherer
#SPLive360 @RHarbridge
Feed Readers• Tip: Enable Activity Feed Timer Job (Not Enabled
By Default)• Verify that you have the following administrative credentials:
• To configure timer jobs, you must be a member of the Farm Administrators group on the computer running the SharePoint Central Administration Web site.
• In SharePoint Central Administration, click Monitoring and then click Review job definitions. The Job Definitions page opens.
• In the View list, select Service. The Service list appears.• If the Service list does not display User Profile Service, click Change Service. The Select Service page opens. Use
the arrows in the upper-right corner to locate User Profile Service and then click it. The Job Definitions page updates with the User Profile Service jobs.
• Click the activity feed job for the User Profile service application that you created in the prerequisites section of this task. The job name is in the format User_Profile_Service_name - Activity Feed Job, where the User Profile Service name is the name that you specified for your User Profile service application. The Edit Timer Job page opens.
• In Recurring Schedule, select the interval that you want the job to run. Available intervals are Minutes, Hourly, Daily, Weekly, and Monthly. Selecting a shorter interval, such as Minutes or Hourly, ensures that activities appear on users' My Site newsfeeds more frequently. However, it can also place a heavy load on the system depending on how many activities are available. Selecting a longer interval, such as Daily, Weekly, or Monthly reduces the number of times the job runs and processes feeds. However, it also means that users receive less frequent updates to activities in their newsfeeds.
• Click Enable.• Optionally, click Run Now to run the job immediately without waiting for the next scheduled interval.
#SPLive360 @RHarbridge
Activity Feed Extensibility
• Activity Application • “CRM”
• Activity Type• “New Meeting”
• Activity Template• “<person> has scheduled a meeting with
<customer> on <details>”• Activity Event• “Richard has scheduled a meeting with TSPUG
on Wednesday, March 17th, 2010”
#SPLive360 @RHarbridge
Sub Types basically allow us to create separate ‘user’ types, each with their own properties. (As well as all the above properties.)
Examples:•Employee•Intern•Consultant {Example field: End of Term}•Customer•Partner
#SPLive360 @RHarbridge
Organizations can represent…•Divisions•Departments (or Functional Areas)•Legal Entities (if it’s a multi company group)
Organizations use a parent relationship to build a hierarchy. This is important because aside from this, all you have is ‘Manager’ in AD to determine org hierarchy.
#SPLive360 @RHarbridge
An Example:
Note: This isn’t accurate.. How is MS Structured?
#SPLive360 @RHarbridge
The down side…•There is no UI or End User Functionality tied to this… yet.
The up side…•Development Opportunity!
#SPLive360 @RHarbridge
SharePoint Social Architecture
Social FeedbackSocial
Feedback ProfilesProfiles
Profile ServiceSynchronization
Instance
Profile ServiceSynchronization
InstanceProfile Service
InstanceProfile Service
Instance
SyncSync
New in 14New in 14
WFE talks to the service and SQL, maintains
Front-end cache
Mid-tier cache, optimized for most-used profiles, 256 Mb default (good for 500k users on
average)
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
User Profile: Storage Architecture
User Profile DB
Profile and Activity FeedSocial Data DB
Tags, Keywords, Comments, Bookmark, RatingsMainly stores GUID (to the taxonomy term) or the note or rating, URI, Profile ID, Timestamp, URI disambiguation infoTerm values for use on the Newsfeed and Tags & Notes PageSync DB
Staging sync data for AD, LDAP, BCS
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
#SPLive360 @RHarbridge
Profile Synchronization Architecture
ADAD LDAPLDAP
BCS ServiceBCS
Service
New in 14New in 14
Import or Export to Directory Source
(Data Goes Both Ways!)
Example: Picture Goes to AD from SharePoint!
#SPLive360 @RHarbridge
• User Profile Synchronization is a service, like any other and needs to be explicitly started.
• Write down the Connection Plan (Requirement for Upgrade)• Connections, filters, property mappings (import/export, pictures)• 2007 connection, filter, property mappings will not migrate• 2010 has strongly-typed property mapping (e.g. no string to int cast!)• Fewer connections the better, recommend single connection for a forest -
Now possible, where it really wasn’t before • Directory Permissions (New Requirement for 2010)
• Need “directory get changes” (dir-sync) rights for the AD credentials to read the changelog and perform incremental sync (have bonus material on this later)
• Need write permissions for export to Directory (if you want that)
#SPLive360 @RHarbridge
User Profile: Synchronization Tips
• Get started with the Users-only option for the first full sync, run incremental with users and groups
• After first full sync, run incremental not full• LDAP and BCS only synch users only (no groups)• BCS
• No export, no new records (rows) can be created from synch• Check your BCS models using the new external lists
(Old BDC Models may not be functioning correctly – Don’t use Synch to test this, use external lists instead.)
#SPLive360 @RHarbridge
• Disk Configuration, RAID array with multiple spindles - OS, Database & DB log files on separate volumes
• 1 Gig network between services and SQL box• Enable named piper if services running on same
box as SQL• Mark CPUs for I/O affinity• Boost SQL Priority
#SPLive360 @RHarbridge
Scale Considerations & Planning• Database Scale• 2 million user profiles with social features • 600 million tags/notes
• del.icio.us active users create 4.5 tags and 1.8 comments per month• 2 million users: 10% Active users: 200,000• In 2 years, total number of tags and notes:
200,000 x 2 x 12 x (4.5 + 1.8) = 30.24 million
#SPLive360 @RHarbridge
Scale – DB Sizing Tips
#SPLive360 @RHarbridge
Performance• Latency Targets• Over LAN: 2 sec for first time, 1 sec for later visits• Over WAN: 5 sec for first time, 2.5 sec for later visits
• Throughput Targets• 2007 My Site deployment in Microsoft (~100,000
users, 3-1 farm): Avg RPS = 143, Max (peak) RPS = 350
• Avg RPS for a typical mix on healthy 4-1-1 My Sites farm = 350-400
#SPLive360 @RHarbridgeAD
LDAPForest
ADLDAPForest
#SPLive360 @RHarbridge
Questions? Ideas? Feedback? Contact me:Twitter: @RHarbridge Blog: http://www.RHarbridge.comEmail: [email protected]:
700+ SharePoint IA Slides at.. PracticalIntranet.com 130+ SharePoint Standards at.. SPStandards.com80+ Downloadable Presentations.. SlideShare.com/RHarbridge
Thank You Organizers, Sponsors and You for Making this Possible.