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Everyday living solutions2019

Lighting

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Call our Helpline on 0303 123 9999 or 01733 375 351. Monday to Friday: 8am to 8pm; Saturday 9am to 1pm.

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RNIB, Floor 1 Midgate House, Midgate, Peterborough, PE1 1TN.

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Special ordersWe work with partners to deliver products on our behalf. Where a product is listed as special order we will pass on your contact information to be able to deliver the product to you. We may quote extended delivery times, outside of our standard terms and conditions for these products; for further details visit our online shop or contact the Helpline.

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Visit youtube.com/user/rnibuk, our YouTube channel, and view the RNIB Products playlist to watch videos demonstrating our most popular products.

Visit sightlinedirectory.org.uk, where you can find services in your area supporting blind and partially sighted people.

Our primary focus for product selection is your wants and needs. We’d love to hear what’s important to you and learn about new products you’ve discovered; contact helpline@rnib.org.uk with your product suggestions.

Placing your order

22 Call today 0303 123 9999

Contents2 Placing your order

2 Special orders

2 Keep up-to-date

3 Our pricing

4 Clocks and watches

14 Kitchen

24 Lighting

36 Electronic magnifiers

43 Optical magnifiers

50 Stationery

54 Labelling and voice recorders

61 Landline telephones

63 Mobile phones and tablets

66 Reading

69 Audio, TV and radio

77 Computing

81 Games and leisure

93 Healthcare

99 Eyeshields

102 Mobility

105 Buying from RNIB

108 RNIB Resource Centres and Connect

Our pricingMany of our products have been specially designed which means blind and partially sighted people, or anyone buying on their behalf, will not pay VAT on these products. Where there is one price listed, everyone pays this price – this may be the price inclusive of VAT or a zero-VAT rated publication. Where there are two prices listed, blind and partially sighted people and anyone buying on their behalf can pay the lower price which excludes VAT.

Prices are correct at time of publishing and VAT is 20 per cent. Both may be subject to change. For the latest prices call our Helpline or visit our online shop.

All the money we make from selling products supports our vital work helping people with sight loss.

Contents2 Placing your order

2 Special orders

2 Keep up-to-date

3 Our pricing

24 Lighting

105 Buying from RNIB

108 RNIB Resource Centres and Connect

Contents

33Buy online shop.rnib.org.uk

Lighting

Why is lighting important?Everyone needs good levels of light and as we get older these needs increase. As your eyes age, less light reaches the retina at the back of your eyes, which transmits information to your brain. Most people aged 60 need three times more light than when they were 20. Enhanced lighting can be extremely beneficial to people experiencing sight loss, however some eye conditions can result in glare problems even in normal light levels, which can be uncomfortable or even intolerable.

Lighting hints and tips• Increase contrast by using

specific lighting in the right area: a task light in the kitchen to brighten up a work surface and quick start-up energy saving lights in the hall, stairs and landing.

• Avoid shadows in key areas by ensuring brightness levels are similar as you move through the house.

• Use light-coloured lampshades, keep windows clean and use bright surfaces to reflect as much natural light as possible.

• Use battery-powered LED (light emitting diode) lights in areas where trailing wires may prove hazardous.

• Use a combination of wall, table and floor lights to give an even spread of light rather than relying on one central light.

• Ensure you are never closer than 30cm (1ft) to any bulb and make sure task lighting is below your eye level; close to the task to avoid shadows.

• The amount of illumination on an object increases fourfold if the distance between the lamp and the object is halved. Remember to keep some background lighting on as well as it will help prevent eye strain.

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– 10,000 K

– 9,000 K

– 8,000 K

– 7,000 K

– 6,000 K

– 5,000 K

– 4,000 K

– 3,000 K

– 2,000 K

– 1,000 K

Kelvin Scale

We need to talk about KelvinWe’d like to demystify the terminology you’ll come across to make it easier for you to choose the right lighting products.

Light colour temperature is measured in Kelvins (K) and named for William Thomson, the first Baron Kelvin.

The lights you’re likely to come across will boast a light colour temperature from 2,700K (a warm white light) to 6,000K (a blue-white light similar to daylight).

Simply speaking, the higher the colour temperature, the more white or blue the light will be. Lower colour temperature bulbs and tubes produce warmer, yellower colours – great for creating a friendly atmosphere, but not so handy if you need to match colours, for example.

A 5,500-6,500K light is similar to daylight, provides great contrast and is excellent for working with colours and small details. It also reduces glare and eye-strain.

Light bulbs with a ‘daylight’ colour temperature are not the same as ‘full-spectrum daylight’ bulbs, which produce light across the whole colour spectrum (rather than just mimicking the colour of daylight) and are used to treat Seasonal Affective Disorder (SAD).

The colour temperature of the light is unrelated to the actual heat produced by the tube or bulb. LED and compact fluorescent bulbs and tubes are much cooler to the touch than old-fashioned filament bulbs or halogen bulbs.

Lighting

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Lumens, lux and wattsIf you were raised in the era of tungsten filament bulbs, you’ll remember that a 100W bulb was much brighter than a 40W one. Improvements in technology mean that although watts still define how much power a bulb uses, the link to brightness is long gone. These days it’s lumens and lux that measure how much light a bulb provides.

Lumens tell you how much light is emitted from a light source, but lux is how much light can be measured on a surface (this will be affected by the distance from the light source and anything in the way, like a lampshade, for example).

A light’s lumens do not change with distance, but its lux will. Let’s take a really big example to help demonstrate this. The sun produces approximately 41.8 billion billion billion lumens, but the lux we experience on Earth ranges from 1,000 on an overcast day to 32,000-100,000 in direct sunlight. On Jupiter, however, the lux will be much lower (about 4,650).

When you’re choosing a light, lux must always include a distance to have any meaning: for example: 6,420 lux at 15cm and 1,850 lux at 30cm.

Beware of choosing the brightest bulbs if you have problems with glare and contrast, as they can cause more problems than they solve.

For further information on improving the lighting in your home please visit rnib.org.uk/lighting

Lighting

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Daylight Twist portable lamp BestsellerA mains-operated Daylight lamp with an easy-twist shade, so you can move the light into the perfect position each time. It’s lightweight, compact, folds up neatly and is conveniently portable with its built-in handle.

This white lamp is ideal to light up your bedside table, as a reading lamp or for use anywhere around your home or office.

Available in two bulb options, both producing 6,000K daylight white light: Fluorescent tube (1,850 lux at 30cm); LED (2,200 lux at 30cm).

DH277 £49.99 Daylight tubeDH390 £65.99 Daylight LED

RNIB portable folding LED light BestsellerEnjoy up to eight hours of bright white light anywhere with the RNIB portable light, which neatly folds down to fit into your bag or pocket. Folded, it measures 18cm long, 4cm wide and 2.8cm deep.

The built-in rechargeable battery is recharged using the supplied USB cable – plug it into a computer or a USB mains charger (not included, product code HT376).

The light has two brightness settings and the colour temperature is 5,500K. The 18 LEDs produce 400 lux at 30cm.

DH337 £35.99

Popular and portableGiven their flexibility, it’s no surprise that some of our bestselling lights are portable ones.

Lighting

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RNIB LED touch lamp This ultra-flexible portable LED lamp was developed by RNIB and the Daylight Company. The arm and head can be tilted forward to bring the light directly on to the object you need to see more clearly.

It folds compactly when not in use and has three colour temperatures (2,700K, 4,000K and 5,500K), so you can adjust the light output to suit your needs.

The 14 LEDs produce 200 lumens (590 lux at 15cm) and can be easily adjusted to produce five levels of brightness using the tactile buttons.

The lamp is supplied with a USB lead and plug-in power adapter, so you can run it from a computer or from the mains.

DH361 £41.66 £49.99

Daylight Freedom LED battery lampA truly portable lamp with daylight LEDs. Providing high contrast and accurate colour matching, this silver lamp is highly versatile for a range of activities. It includes an integrated handle for easy transport to your desk or favourite reading spot. Battery life of up to six hours or plug into the mains. Provides 1,400 lux at 30cm. Colour temperature is 6,000K.DH367 £78.95

Ottlite LED book lightThis lightweight book light features six super-bright LEDs, providing natural light, to brighten the pages of your reading material. Clip onto the side of your book or any flat surface and position the light using the flexible arm. Plug directly into a USB port using the cable provided; or fit three AAA batteries (not supplied). Maximum of 50 lumens.DH419 £11.99

Lighting

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Daylight Smart clip-on lampThis extra lightweight LED lamp offers ‘daylight equivalent’ light and can be easily clipped on to a book, needlework frame, table edge, shelf or laptop. The flexible arm allows you to position the light to suit your needs and the dimmable LEDs provide high contrast and accurate colour matching, making it easier and less tiring to read, work and see detail clearly. USB cable included to recharge the battery. Provides four hours’ light on a full charge. Maximum of 500 lux at 30cm.

DH418 £20.00

Safety lightsSafety lights give you extra light when and where you need it.

Plug through night lightA plug-in LED light that acts as a through-plug, allowing you to use the plug socket behind to power another item such as your alarm clock or mobile phone.

The low-energy LEDs turn on automatically when the unit senses low light, providing up to 30,000 hours of illumination. You can set the ring of light to display one of three colours – green, blue or white.

DH414 £9.95

Lighting

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SafeTlight three-in-one emergency torchThis rechargeable three-in-one emergency torch-light acts as a fully charged power cut light, a dusk-to-dawn nightlight and a rechargeable torch. No installation required – simply plug the unit into an electrical plug socket and turn on the power. In the event of a power cut, this low-energy LED light turns on automatically, providing up to four hours of light. Produces 380 lux at 15cm.

DH386 £15.95

LED motion sensor lightsNeed extra light in dim areas without the need to call an electrician? These battery-powered LED lights activate automatically when motion is detected.

The Ceiling light is weatherproof, making it ideal for attics, sheds and garages; it detects motion within a six metre range.

With a three metre range, the Universal lights are great for using as night lights on your landing or inside cupboards.

The Slim lights are ideal for when you need to add a discreet light, such as under a kitchen cupboard or in a bookcase.

Batteries not included. DH342 requires four LR14/C batteries BAT09. DH343 and DH344 each take four AA batteries BAT01.

DH342 £19.20 Weatherproof ceiling lightDH343 £29.95 Universal lights, pack of threeDH344 £21.95 Slim lights, pack of two

Lighting

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Daylight PL desk lamp BestsellerThis desk lamp has a multi-angle head joint and adjustable arm so you can position the light exactly where you need it. Supplied with both a clamp and table base you can use it on any work area, and the spring arm features safety stops to help prevent trapped fingers. Provides 2,020 lux at 30cm.

£77.99DH156WHITE White DH156BLACK Black

Daylight table magnifying lampA compact, all-purpose, lightweight magnifier desk lamp, that’s ideal for hobbies and crafts and, because it’s foldable, it’s easy to take to classes or on your travels. The 9cm lens provides 1.75x magnification. Provides 3,850 lux at 15cm.

DH373 £35.99

Daylight Halo table magnifier lampAn all-purpose, folding table magnifier and light. Around the circular lens is a ring of LED lights which offer you three levels of brightness. The 9cm lens provides 2.25x magnification and includes a four times (4x) inset lens. Provides up to 4,000 lux at 15cm.

DH389 £57.95

Desk lightsWhatever the task – studying, organising household bills or enjoying a puzzle or a book – direct some extra light on it with a desk light.

Lighting

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Daylight UnoLamp table New28 daylight energy-efficient LEDs produce four levels of brightness in this contemporary lamp. With a flexible arm for angling the light to suit your needs, this lamp produces a high light output over a large area, or more concentrated light for specific tasks. Select your ideal brightness by pressing the easy-to-locate touch dimmer on the end of the lamp head. Provides up to 1,145 lux at 30cm.

DH420 £32.99

Daylight DuoLamp table NewThis modern table lamp with two slim, independent shades offers four brightness levels that can be independently set for each shade. The flexible arm allows you to direct light where you need it and each light head can be moved separately to either sit parallel to each other, or to form a straight bar or a V-shape; producing either concentrated lighting, or wide-spread illumination. 56 daylight energy-efficient LEDs provide 2,090 lux at 30cm.

DH421 £44.99

Daylight Swan table lampThis flicker-free, natural daylight desk lamp includes a crystal clear 1.75x magnification lens on a removable flexi-arm – ideal if you need a little extra magnification to thread a needle or look at fine detail. Provides 2,950 lux at 30cm.

DH159 £89.99 White

More available online – shop.rnib.org.uk

Lighting

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Daylight Swan floor lamp BestsellerThe extra-long flexible neck on this lamp makes it an ideal choice if you need a clear bright light that’s easy to position for reading, writing or enjoying your hobbies.

Supplied with a crystal clear 1.75x magnification lens on a removable flexi-arm. The weighted base has six wheels to make it easier to move. Provides 8,700 lux at 15cm and 2,950 lux at 30cm.

DH161 £101.99

Daylight Ultimate floor standing lampThis height-adjustable, antique-finish floor standing lamp comes with detachable accessories, including a 13cm rimless magnifier with 1.75x magnification on a flexible arm for all close-up work. Also features a clip attached to a flexible arm to hold paper items and an organiser tray for small items.

A flexible neck lets you position the light where you need it. Provides 7,700 lux at 15cm and 2,600 lux at 30cm.

DH381 £172.99

Floor standing lightsFloor lights provide background lighting that helps to relieve eye strain, direct light over your favourite chair or simply add more light in any room to brighten up the space.

Lighting

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Daylight Flexi-Vision floor lampDesigned by RNIB and the Daylight Company, this brushed silver-coloured floor standing light is height adjustable and can be used as a reading light or as an uplighter. Has a sturdy weighted base, anti-trip cable holder and a low-heat shade. The 15 watt daylight LED bulb provides 2,650 lux at 30cm.

DH238 £87.99 £105.59

Daylight MAGnificent floor and table lampThis cleverly designed magnifier lamp can be used as both a floor lamp and a table lamp with two height settings and a flexible arm to direct the light exactly where you need it. Energy-saving daylight LEDs provide high contrast and accurate colour matching, and the large, semi-rimless 1.75x magnification lens allows uninterrupted viewing of close-up work. Provides 1,850 lux at 15cm.

DH360 £71.99

Something to go with your light

MAG42 Page 45 Large rectangular hands-free magnifier 1.5x

DW17 Page 51 Clear lined A4 writing padDH232 Page 68 Bookchair reading standPZ004 Page 86 Large print crosswords puzzle bookMAG92 Page 88 Eschenbach MaxDetail

clip-on glasses 2x

Lighting

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Daylight bulbs BestsellerLow-heat, daylight-equivalent bulbs, ideal for areas where you need instant light, like hall, stairs or landing.

£8.99DH425BC 15W LED bayonetDH425ES 15W LED Edison screw. Use with lights

DH238, DH381.

Daylight tubesReplacement lighting tubes.

DH173 £14.99 18W PL tube for DH161 and DH159DH245R £12.95 13W four-pin for DH277

Light bulbsUse daylight bulbs in your ceiling lights or replace the bulb in your lamp and discover the huge difference the improved lighting makes.

RNIB Connect brings people together (locally, regionally and nationally) with similar experiences, interests or identities to share information, knowledge and skills. You’ll receive support and encouragement to both organise and access local activities and events. Call our Helpline on 0303 123 9999 to become an RNIB Connect member or visit rnib.org.uk/rnibconnect

Lighting

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Buying from RNIB

A contract starts between us when we accept your order and payment. Your statutory rights are not affected by our terms and conditions. For information on pricing and VAT, see “Our pricing” on page 3.

Contacting usCall us on 0303 123 9999 or email helpline@rnib.org.uk if you have any questions, or would like a copy of our terms and conditions.

Delivery We will make every effort to dispatch your order within five to seven working days, subject to availability. We send many of our items by freepost under the “Articles for the Blind” scheme so you will not be charged postage. This free scheme offers no guarantees of delivery or insurance. For some heavy and high value items, and those containing lithium batteries, you may be charged a courier fee, which is shown on our shop or advised by our Helpline when placing an order.

Packages from us will include a “despatch note” which details your order. Check this against the actual contents and alert us within seven working days of

receipt about any discrepancies. If you do not receive your goods, or a letter advising you of a delay, within 15 working days of placing your order, please contact us.

Right to cancelRNIB complies with all trading legislation covering consumer protection, distance selling and electronic commerce. Therefore, you have the right to cancel your order before you have received the goods or within 14 days of receipt of goods. Once we have received the items and packaging back in their original condition we will refund the full purchase price to you.

There are exceptions to returning some items if unsuitable, so please carefully check the full description of the product for any special conditions that may apply, or speak to our Helpline. You will need to take care of the goods while they are in your possession, and return them to us safely in a

105105Buy online shop.rnib.org.uk

complete and saleable condition. If goods are not returned in their original packaging, or they are returned in poor condition, RNIB reserves the right to charge you for the purchased item.

Returning goodsIf you have bought products from an RNIB Resource Centre or other retail outlet, you must contact them directly.

If you have bought products directly from us, then contact us to return goods within:

• 14 days if they are not suitable

• seven days if faulty or damaged on delivery.

When you call us, we will give you a returns number (known as an RMA). In your parcel will be a returns label, please write the RMA number on this label and attach to the outside of the parcel. To help us deal with your return without delay, include your name and address inside the parcel.

We may ask you to return a product to one of our partners and we’ll provide you with the information you need when you call our Helpline.

All products are returned to us at your own risk and cost, unless

faulty within warranty. You are strongly advised to get proof of postage. If your return is lost in the post then you’ll need to contact the carrier to pursue their claims procedure.

We do not refund the cost of returning unsuitable items via courier, but by doing so you are insured against loss or damage with them.

Where a product is delivered by one of our preferred partners – for example, the talking microwave – and you want to return it you may be charged a courier fee due to the weight.

Faulty goodsWe guarantee products for a minimum of 12 months, which starts from when we dispatch the order. Some items have a longer guarantee; please ask our Helpline if you would like more information. If your item is faulty, contact us within this stated guarantee period from the date of purchase and we will give you a returns number (RMA). When we receive it, we will assess the fault. The decision on action could be repair, replace, refund or return to you, if no fault is found. Outside of the guarantee period we may be able to advise you on repair services.

Buying from RNIB

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Guarantee exceptions unless faultySome products cannot be returned unless faulty, and where this applies it is listed on the online product page, including:

• computer and mobile phone software. Where available, you should try our free demonstration discs before you purchase to check the software is suitable for your needs

• imaging and recording products, where you have downloaded your own material and content

• for hygiene and safety reasons; healthcare and kitchen items

• special order, bespoke products that are not part of our standard range and have been specifically built for you, such as canes and walking sticks, and some computer packages.

Product descriptions and instructionsWe reserve the right to improve and update product designs, specifications, features and colours. Measurements and weights, where given, are approximate. We are committed to providing information that is accessible and informative.

Our products are suitable for use as described in the instructions, which – where applicable – are available in large print, braille and on audio CD, or as electronic files to download from our online shop.

Complaints and feedback If you wish to make a complaint, provide feedback or get further information or clarification about a product or these terms and conditions, please contact our Helpline on 0303 123 9999, or write to us at RNIB, Floor 1 Midgate House, Midgate, Peterborough, PE1 1TN, or email helpline@rnib.org.uk

New Product Guide is published five times a year and keeps you up‑to‑date on new products available from RNIB.

Contact our Helpline on 0303 123 9999 to subscribe to this free publication.

It’s available in braille, audio, email and large print. Please help us save money and opt for email if you can, thank you.

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Resource Centres Before visiting, please phone to check opening times and details of the products available.

RNIB London, 105 Judd Street, London, WC1H 9NE. Phone: 020 7391 2356.

RNIB Edinburgh, 12-14 Hillside Crescent, Edinburgh, EH7 5EA. Phone: 0131 652 3140.

RNIB Camelon, (Forth Valley Sensory Centre), Redbrae, Camelon Falkirk, FK1 4DD. Phone: 01324 590 888.

RNIB NI Belfast, Victoria House, 15-17 Gloucester Street, Belfast, BT1 4LS. Phone: 028 9032 9373 (option 2).

Cardiff Institute for the Blind, Jones Court, Womanby Street, Cardiff, CF10 1BR. Phone: 029 2039 8900.

RNIB Connect RNIB Connect brings people together (locally, regionally and nationally) with similar experiences, interests or identities to share information, knowledge and skills. You’ll receive support and encouragement to both organise and access local activities and events. Connect strengthens the voices of blind and partially sighted people in campaigning for change. Being an RNIB Connect member enables a deeper relationship with RNIB to influence and support what we do and how we do it.

Call our Helpline on 0303 123 9999 to become an RNIB Connect member or visit rnib.org.uk/rnibconnect

RNIB Resource Centres and Connect

© 2019 Royal National Institute of Blind People.

RNIB Enterprises Limited (with registered number 0887094) is a wholly owned trading subsidiary of the Royal National Institute of Blind People (“RNIB”), a charity registered in England and Wales (226227), Scotland (SCO39316) and Isle of Man (1109). RNIB Enterprises Limited covenants all of its taxable profits to RNIB.

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