everyday leadership for supervisors
TRANSCRIPT
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Train Supervisors to Become Excellent Everyday Leaders(And Equip Them to Deliver Your Desired Results)
Roger is a new supervisor. He is excited about starting his new job. In his vision, he sees himself as the
best supervisor of the organization and he vows to never follow the steps of his "terrible" and
"ineffective" supervisors. He is confident. He is a performer. He can show everyone how to do it right.
After a few weeks of applying what he thought to be the “ideal” way of excellent supervisors, Roge r
realized that his way does not work. His staff doesn't respond positively to his way of supervising. They
like the old way and they found it difficult to understand Roger’s way. He is confused and frustrated, and
a bit angry. He believes his staff resists change.
Ana has been employed in the company for 15 years. Because all the other employees are new, she was
promoted to the supervisor position when her supervisor retired.
She is afraid. She is not a people person. She does not like the attitude of the new employees she's going
to supervise. They do not care and listen. They are not motivated to work and she does not know how to
motivate them.
Supervising others is never easy. Many seasoned supervisors felt overwhelmed, overstressed, and
frustrated by the extraordinary responsibilities that go hand in hand with being an effective
supervisor.
In many organizations, supervisors are fighting for survival. They cannot deliver 100 percent the
expectations of their managers. They cannot help improve the performance of their people. Ineffective
and inefficient supervisors are the norm of the day.
Why the problems of ineffective and inefficient supervisors persist?
The key problem is the lack of supervisor training. Many supervisors are promoted to new positions
that involve new sets of competencies. In short, they are promoted to their level of incompetence.
Companies aspiring to be successful in the future prepare their high potential employees to become
future supervisors and managers. Supervisors need training in specific set of skills before you promote
them. Untrained supervisors typically demonstrate the following:
1. Failure to set goals and expectations.
2. Inability to delegate.
3. Poor communication and rapport building.
4. Inability to manage multiple priorities.
5. Inability to handle change and help employees manage change.
6. Poor leadership skills.
7. Poor problem-solving and decision-making skills.
8. Failure to understand and prevent sexual and other form of harassment.
9. Failure to create positive attitude and a motivational environment.
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10. Poor coaching skills.
The persistence of these problems slows down the growth of organizations, frustrates people, and
drives customers away.
Obviously, many companies do not know that investment in supervisor training is peanuts when
compared to the benefits organizations enjoy when they transform supervisors to effective everydayleaders.
Is there a solution?
The best solution is for companies to implement leadership development programs to prepare high
potential leaders to their future leadership roles. You can make them competent before you promote
employees to a new job.
Those who are already in supervisory positions who have not undergone training must be saved from
further frustrations. You must train them too.
Everyday Leadership for Supervisors is a two-day intensive program that transforms supervisors – new
and experienced – into effective everyday leaders and equips them to deliver desired results. The
program is very engaging, interactive, and output-driven. It can be customized to target specific job
challenges.
Because the needs of organizations vary, the content of the program can be redesigned to fit specific
needs. Your organization can request for a half-day, one-day, two-day, three-day, four-day, and five-day
programs. Your business needs will dictate the content, duration, and methodology we will use.
Some organizations like to get all the content in a few hours. As much as we value the request of our
clients, we also ensure that they get the best possible result. We will not allow your supervisors to drink
from a firehose. That will waste both our time, money, and effort. You will find below the partial
substance of the Everyday Leadership for Supervisors training program.
The Changing Role of the Supervisor
The debilitating mistakes supervisors (both newcomers and veterans) make and how to
avoid them
Spend more time “leading” and less time “bossing” your people
Different strokes for different folks.
How to build a cohesive, collaborative team by celebrating individuality
What does it mean to you as a supervisor today?
Creative Thinking for Supervisors
How to think different.
Brainstorming techniques for flushing fresh and funky ideas
How to kick-start creativity— and break free from the “tried and true”
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How to stop thinking “we’ve always done it that way” and start thinking “we can do it
differently and better”
How to foster a work climate where creativity can thrive
Communication Essentials for Supervisors
How to say “no” that builds goodwill.
Techniques to make sure your people “hear you right the first time” when you give them
direction
How to add more power, energy and effectiveness to your spoken words
Tips to boost the impact of your e-mail and written communication
How to offer the right feedback at the right time
Learning to Lead So That Others Will Follow
How supervisors can practice tsinelas leadership
Identify and develop core competencies of effective leaders.
Learn to assess your leadership skills, play up your strengths and minimize your weaknesses
Secret weapon for boosting personal productivity
Ways to get your people to support your ideas, follow you and believe in you
Develop your skills as a “bigpicture thinker”
Using positive assertiveness to negotiate, influence and build win-win relationships with
others
How to maintain the right amount of distance between your employees and yourself
Giving Your People Motivation, Guidance and Direction
Personal Mastery, Meaning, and Autonomy
What your people really want from you (and how to give it to them)
Are you unknowingly giving your best workers negative reinforcement?
Not just harder, faster, and more. Aim for Better and here’s how!
How personality affects performance
The most effective ways to offer constructive criticism — even to your most sensitive people
Performance appraisals: New ways to evaluate your people with minimum stress, maximum
results
How to Handle Difficult People and Situations
Proven ways to successfully address problem employee behaviour
Discover what you can — and can’t — change about the difficult employees you manage
How to deal head-on with insubordinates, rule-breakers and other confrontational
personalities
What to do with the easygoing employees who just don’t get much done
Why the “old ways” of managing others don’t work anymore, and what to do instead
How to modify negative behaviours and brighten bad attitudes
Building a Positive, Skilled and Enthusiastic Professionals
The top reasons good employees leave, and what you can do to get them to stay
Recruiting tips for finding the best employees, and convincing them to work for you
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How to help your employees avoid the “grass is greener” syndrome and prevent them from
jumping ship
How to determine when it’s best to let someone move on, and when you should fight tooth
and nail to keep them on board
Tactful, sympathetic, yet effective strategies for letting people go when you’ve both done all
you could to“make it work”
How to Make Change Work
How to help your people understand the “whys” behind change
Learn specific techniques for getting reluctant or resistant employees to accept change
Help your people uncover the hidden opportunities change often brings
Reasons why organizational change doesn’t work — and how to make sure YOUR change
initiatives are successful
How to look at change from your peoples’ point of view, and understand more of what
they’re going through
Ways to empower your people so they react to change proactively, instead of behaving like
victims
The Supervisor’s “Tool Box”
Create a “process map” to eliminate unnecessary steps and repetitive actions
Learn to eliminate costly supervisory time-wasters from your day
Work smarter, not harder, using project-, priority- and time management skills
Discover what new technological innovations and trends are just around the corner
Mapping Out Your Career
Learn ways to become more visible, respected and recognised for the work you do
How to make sure you’ve chosen a career path that’s right for you in the long run
How to redirect or reinvent a stagnant career
Discover cutting-edge tactics and successful manoeuvres savvy managers and supervisors
are using right now to drive their careers forward
Which among these topics can solve the present problems of your supervisors? Help them find the
solutions to their problems which are also yours. One of these solutions can dramatically improve the
performance of your supervisors and the people you entrusted to them.
The Difference that Everyday Leadership for Supervisors Can Make
Apply the most important lessons from Everyday Leadership for Supervisors and within weeks you will
see positive results in their performance. These improvements will positively affect your performance
too.
You have more time for yourself since your empowered supervisors do not have to be managed all the
time. You spend more of your time on your big picture assignments. You are relieved from unnecessary
stress. Your supervisors focus on most important jobs.
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You organized your department to boost efficiency. Every leader at every level of your organization
prioritizes work.
Empowered supervisors recruit, hire, and keep disciplined people. Everyone who loves to grow gravitate
towards your organization. Your supervisors are passionate about helping people, they are competentand credible, and they make your desired change happen.
Of course, can help make these changes happen. Your old problems can't be solved by old solutions.
Those solutions are broken and you need a new way of thinking and doing things which you can get
from Everyday Leadership for Supervisors.
Your Decision Is Important!
Grab this chance to transform supervisors into leaders and take their supervisory skills to a new level of
effectiveness.
Bring to them the most practical techniques, challenging ideas, and creative strategies to excel at their
supervisory job. You owe it to your supervisors. You owe it to your people.
You owe it to yourself to bring Everyday Leadership for Supervisors to your company today.