event management “the special edition”. stay safe instructional programs – 416-708-4078 csis...
TRANSCRIPT
Event Management“The Special
Edition”
Stay Safe Instructional Programs – 416-708-4078
CSIS 2008 – Seminar Topics
• Structure to Event Planning.• Role of Security / Need for Training.• Mitigation of Litigation.• Adverse Media Attention.• Compliance with Alcohol Legislation.• Need for “Valid Documentation”.• Fairs, Festivals & Conferences.• Government Regulations.
Stay Safe Instructional Programs – 416-708-4078
Structure to Event Planning
• The Need for Structure.• Operational Plans.
• Fire Safety Plan.• Production Schedules.• Evacuation Plans.• Pre-Show Briefings / Debriefings.
• Focus of Event (Performer, Speaker, etc.)
• Patron Demographics.
Stay Safe Instructional Programs – 416-708-4078
Structure to Event Planning
• Roles & Responsibilities • Organizational Flow.• Incident Management.• Support Staff Requirements.
Stay Safe Instructional Programs – 416-708-4078
Role of Security / Need for Training
• Legal Requirements.• Non-Policing Functions.• Historical Data.• Alcohol Sales & Management.• Deployment Considerations.• Insurance Considerations.• Regulatory Bodies. (Ontario – AGCO)• Policing Functions / Requirements.
Stay Safe Instructional Programs – 416-708-4078
Mitigation of Litigation
• Provision of “Trained” Employees.• Corporate Policies & Procedures.• Consistent Corporate Approach.• Compliance to Policies & Procedures.• Paradigm Adjustment.• Appropriate Legal Representation.• Appropriate Insurance
Representation.
Stay Safe Instructional Programs – 416-708-4078
Adverse Media Attention
• Attendee Complaints.• Demonstrations.• Security / Police Actions.• Inexperienced Event Management.
• Police / Emergency Services.• Legislative Bodies.
• Natural / Caused Incidents.• Response to Media Backlash.
Stay Safe Instructional Programs – 416-708-4078
Compliance with Alcohol Legislation
• Senior Management Paradigm.• Filtering of Legislative Roles &
Policies.• Third-Party Contractors.• Corporate Enforcement.• Legislative Scrutiny.• Public Education.
Stay Safe Instructional Programs – 416-708-4078
Need for Valid Documentation
• Show Plans - displaying deployments.• Use of Incident Reports.• Retention of Incident Reports.• Briefings.• De-briefings.• Legal Communications.
Stay Safe Instructional Programs – 416-708-4078
Fairs, Festivals and Conferences
• Advance Planning Requirements.• Insurance Considerations.• Law Enforcement Protocols.• Security Coverage including pre/post.• Staffing Considerations.• VIP, Artist, Speaker,
etc ..Requirements.
Stay Safe Instructional Programs – 416-708-4078
Government Regulations
• CGSB – 2008.• Provincial Legislation.• Standardization of Corporate Policies.• Requirement to Provide Training.• Requirement to Meet Standard of
Care.
Stay Safe Instructional Programs – 416-708-4078
Considerations
• Security deployment
• Onsite scheduling, site maps, emergency numbers
• Establishment of a “down centre” for rest and food
• Search and seizure procedure for prohibited items and activities
• Arrest and removal procedure
• Surveillance policy
• Establishment of a security operations command post
• Recommend appropriate stakeholders be trained in Incident
Management Systems (IMS)
• Schedule of security briefings
• Licensed premises security plan
• Communications plan
• Liaison with law enforcement and in-house security providers
• Incident and response reporting procedures
• Emergency response procedure
• Event-focused training seminars
• Security deployment plan for VIPs
• Plans for planned or spontaneous protests
Event Management“The Special
Edition”